We are looking for a dedicated and bilingual Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in supporting customers, ensuring their inquiries are handled efficiently and with attention to detail. This is a long-term contract position with a hybrid schedule, requiring four days onsite and one day remote each week.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, providing accurate and timely information.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues.<br>• Process orders and manage data entry tasks with precision.<br>• Maintain a strong knowledge of products to assist customers effectively.<br>• Deliver exceptional customer service while adhering to business standards.<br>• Collaborate with team members to ensure seamless customer support.<br>• Work in a fast-paced environment while prioritizing multiple tasks.<br>• Communicate effectively in both English and Spanish.<br>• Adapt to evolving processes and systems to improve service delivery.<br>• Uphold business casual dress code while maintaining a detail-oriented approach.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. This is a 100% onsite, Contract to permanent position offering a great opportunity to grow within the organization. The role involves handling inbound calls, assisting customers with inquiries, and providing resolutions to warranty or dispute-related issues.<br><br>Responsibilities:<br>• Manage inbound customer calls professionally and efficiently, ensuring excellent service delivery.<br>• Address customer inquiries related to products, services, warranties, and disputes.<br>• Document customer interactions accurately within the system to maintain clear records.<br>• Collaborate with team members to resolve complex customer concerns when required.<br>• Learn and apply knowledge of furniture-related products and services to assist customers effectively.<br>• Utilize Microsoft Office Suite and other tools to support daily operations.<br>• Follow company protocols and maintain a business casual dress code while onsite.<br>• Participate in training sessions to enhance customer service skills and adapt to company-specific processes.<br>• Ensure customer satisfaction by maintaining a positive and helpful attitude in all interactions.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
Summary:<br><br>We are seeking a reliable and detail-oriented Bilingual Spanish Receptionist for a small law firm. This permanent position works Monday through Friday, 9am–5pm (with a one-hour lunch), and is responsible for maintaining excellent client service and ensuring smooth front office operations. The role requires in-person attendance, with parking provided and a smart casual dress code.<br><br>Responsibilities:<br><br>Monitor the main phone line (RingCentral platform) and direct calls appropriately in both English and Spanish<br>Greet and assist clients and visitors<br>Monitor and respond to general firm email inbox<br>Handle administrative tasks including distributing mail, filing, copying for case handlers, and other tasks as assigned<br>Support daily office organization and maintain a detail oriented environment<br>Qualifications:<br><br>Fluent in both Spanish and English (spoken and written)<br>Experience with phone systems; prior RingCentral use a plus<br>Basic administrative skills and proficiency in Microsoft Office<br>Strong attention to detail, organizational skills, and a detail oriented demeanor<br>Prior experience in a law firm or similar detail oriented environment is preferred
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this role, you will play a key part in delivering exceptional customer experiences and ensuring satisfaction with our products and services. This position is a contract-to-permanent opportunity, ideal for individuals passionate about providing support and solutions in a fast-paced environment.<br><br>Responsibilities:<br>• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.<br>• Build and sustain positive relationships with customers while addressing their needs and concerns.<br>• Recommend and promote products or services to align with customer preferences and interests.<br>• Accurately record customer details and inquiries in the company's database systems.<br>• Apply technical knowledge to troubleshoot and resolve customer issues effectively.<br>• Handle complaints with tact and care, ensuring customer satisfaction.<br>• Participate in product and skills training sessions, and successfully complete required assessments.<br>• Share relevant feedback and trends with management to improve customer service processes.<br>• Adhere to a flexible work schedule, including occasional weekend shifts and overtime as needed.
We are looking for an attentive and resourceful Customer Service Representative to join our team in City of Industry, California. In this Contract to permanent position, you will play a vital role in ensuring client satisfaction by addressing inquiries, resolving issues, and maintaining positive relationships. If you thrive in a fast-paced environment and enjoy providing exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email with professionalism and clarity.<br>• Assist in resolving customer concerns and escalating issues when necessary.<br>• Support the collections process, with training provided as needed.<br>• Maintain accurate and detailed records of customer interactions.<br>• Collaborate with team members to improve service delivery and meet customer needs.<br>• Ensure timely follow-up on pending customer requests.<br>• Communicate effectively with clients to provide updates and necessary information.<br>• Contribute to a positive team environment by sharing insights and feedback.<br>• Uphold company standards and policies in all interactions.
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
<p><strong>Customer Service & Order Processing Specialist (Onsite)</strong></p><p><strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p> <em>(Possible flexibility to shift to 7:00 AM – 4:00 PM)</em></p><p> <strong>Location:</strong> Onsite / In-Office (No remote or hybrid option)</p><p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent role, you will provide exceptional service to customers while supporting sales efforts and contributing to team success. This position offers a hybrid work environment and opportunities to represent the company at industry events.<br><br>Responsibilities:<br>• Deliver outstanding face-to-face customer service in the showroom, ensuring a positive experience for all visitors.<br>• Collaborate with the sales team and other departments to support cross-functional initiatives.<br>• Provide assistance with training on legacy systems to ensure smooth operations.<br>• Represent the company at industry tradeshows up to six times per year, showcasing products and building relationships.<br>• Manage inbound and outbound communications, including calls and email correspondence, with professionalism.<br>• Perform accurate data entry and order processing to maintain records and support sales activities.<br>• Schedule appointments and coordinate showroom activities to optimize customer engagement.<br>• Utilize Microsoft Excel and Word to prepare reports and maintain documentation.<br>• Stay organized and multitask in a fast-paced environment, ensuring timely responses to customer needs.<br>• Travel for 3-day trips to attend tradeshows, up to six times annually, after transitioning to a permanent role.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. This long-term contract position offers the opportunity to provide exceptional service to residents in a hybrid work environment, with remote work on Mondays and Fridays and onsite work from Tuesday to Thursday. If you have a passion for delivering outstanding customer experiences and thrive in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer support by handling inbound and outbound calls related to resident accounts and maintenance requests.<br>• Address resident inquiries, concerns, and complaints promptly and effectively to ensure satisfaction.<br>• Maintain an attentive and empathetic demeanor while fostering positive relationships with residents.<br>• Record detailed notes of resident interactions, inquiries, and resolutions in internal systems.<br>• Collaborate with internal teams to resolve resident issues and coordinate solutions.<br>• Follow up with residents to confirm their needs have been met and issues resolved.<br>• Demonstrate a comprehensive understanding of services offered to provide accurate and helpful information.<br>• Navigate multiple software systems efficiently to input and retrieve resident data.<br>• Manage a high volume of calls with a focus on resolving issues and enhancing the resident experience.<br>• Support scheduling and coordination efforts to ensure seamless service delivery.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Rancho Cucamonga, California. This position offers an opportunity to work in a dynamic non-profit organization, where you’ll play a crucial role in delivering exceptional service and ensuring smooth administrative operations. The role involves handling customer inquiries, managing billing processes, and supporting various departmental tasks.<br><br>Responsibilities:<br>• Input and update customer account details, service records, comments, and payment information using computer systems.<br>• Process credit card transactions, manage billing data, and finalize consumption reports.<br>• Review preliminary billing ledgers to ensure accuracy and perform nightly system updates.<br>• Respond to customer inquiries regarding billing practices, rates, and service requests, including account activation and termination.<br>• Prepare reminders for overdue accounts, issue past-due notices, and coordinate service disconnections for non-payment.<br>• Assist customers in navigating online payment and usage portals, offering guidance on features such as autopay, paperless billing, and meter usage analysis.<br>• Generate service orders for field technicians and maintain detailed records of completed tasks.<br>• Conduct administrative duties, such as drafting letters and memos, managing files, and sorting mail.<br>• Provide backup support to other department staff and cross-train in billing processes.<br>• Address general inquiries about organizational programs and procedures, and assist visitors with check-in processes.
We are looking for a detail-oriented and organized Receptionist to join our team in Torrance, California. In this Contract to permanent position, you will play a vital role in ensuring smooth front desk operations and providing excellent customer service. This role requires strong communication skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and ensure they are directed to the appropriate person or department promptly.<br>• Manage a multi-line phone system, answering inbound calls and transferring them as needed.<br>• Handle switchboard operations efficiently for phone systems with 1 to 10 lines.<br>• Provide accurate information to callers and resolve basic inquiries in a courteous manner.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Assist with administrative tasks such as scheduling appointments or managing mail.<br>• Ensure confidentiality and a high standard of conduct when handling sensitive information.<br>• Communicate effectively with team members and external clients to support daily operations.
<p>Our team is seeking a reliable and detail-oriented Part-Time Medical Office Clerk to support daily operations in a busy medical office. This opportunity is ideal for candidates who possess strong organizational skills and customer service experience in an administrative or healthcare setting.</p><p>Responsibilities:</p><ul><li>Accurately enter data into office systems and maintain patient records</li><li>Respond promptly and professionally to emails and phone inquiries</li><li>Call customers to verify orders and appointment details</li><li>Enter invoices and assist with basic billing functions</li><li>Support the office team by handling routine clerical tasks</li></ul><p><strong>Schedule: Monday – Friday, 11am – 3pm </strong></p>
<p>Robert Half is partnering with a great company located in Irvine, CA! They are looking for a temp to hire Receptionist! </p><p><br></p><p>Responsibilities:</p><p>• Greets and direct visitors to office areas and conference rooms</p><p>• Politely answer, screens, and directs phone calls</p><p>• Scan and distribute mail correspondence to appropriate parties </p><p>• Schedules meetings and appointments</p><p>• Orders office supplies, and maintains inventory of supply room</p><p>• Maintain an orderly, clean, and stocked kitchen and break room.</p><p>• Orders lunch for events, as needed</p><p>• Makes travel arrangements and create detailed travel itineraries for international and domestic travel </p><p>• Maintains office filing system</p><p>• Acts as the point of contact between executives at the various business interests and internal/external clients</p><p>• Organizes and plans Calendaring of conference rooms</p><p>• Organizes and coordinates regional employee training, employee appreciation events, and regional events such as picnics and holiday parties </p><p>• Maintains RSVPs and booking appointments for company events</p><p>• Occasionally runs errands for supplies or dropping off mail, as needed</p><p>• Completes and submits expense reports for regional staff</p><p>• Prepares and composes correspondence that may be confidential</p><p>• Assists Human Resources, Payroll, and IT, and Estimating departments with administrative duties as needed</p><p><br></p><p>Qualifications: </p><p>• High School Diploma required</p><p>• Reliable transportation and a valid driver's license</p><p>• 3-5 year of experience as an administrative assistant with client facing experience</p><p>• Requires excellent communication and interpersonal skills, including verbal and written communication.</p><p>• Must have excellent computer skills utilizing, Excel, Word, PowerPoint, Outlook.</p><p>• The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong administrative and organizational skills, with the ability to maintain a realistic balance among multiple priorities.</p><p>• The Front Desk Administrator will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times while handling a wide variety of activities and confidential matters with discretion. It is essential to have a positive, friendly, and professional attitude. </p><p>• Must be able to work with and interact with employees throughout the organization.</p><p>• Ability to solve practical problems by analyzing information.</p>
Responsibilities & Duties:<br>Run our reception desk/front office, including:<br>Greet and create a welcoming front-office experience for staff, visitors, and our community.<br>Greet and direct vendors and freight deliveries.<br>Answer phone calls.<br>Enforce guest sign-in procedures and facilitate the HQ tour.<br>Office/Administrative<br>Assist with various office administration tasks (filing, supply ordering, restocking, inventory, and supplies organization).<br>Ensure the office space is organized and well-stocked.<br>Order food and supplies for meetings and team events.<br>Assist People Operations (HR) with onsite event logistics, recruitment scheduling, and candidate experience.<br>Assist the Operations team with ad-hoc office, administrative, or analytics tasks.<br>Shipping & Receiving<br>Receive mail and deliveries, and track items in our inventory software.<br>Ship packages and drop-off/pick-up at the post office, FedEx, or UPS.<br>Project Management<br>Manage 3rd party contractors, responsible for both budget and timeline<br><br>Required Skills and Qualifications:<br>Associate's or Bachelor’s degree.<br>Excellent verbal and written communication skills across various platforms.<br>Proven ability to pick up new technologies.<br>Proficient with Microsoft Office (emphasis on Word, PowerPoint, and Excel).<br>Ability to work on-site in El Segundo 5 days a week.<br>Desired Skills and Qualifications:<br>Eager to work in a fast-paced startup environment with a proactive and collaborative attitude.<br>A no-task-is-too-small mindset.<br>Resourceful, with keen ability to anticipate needs and take initiative to fill gaps.<br>Prior internship or work experience in office administration, food service, events, or hospitality.<br>Hands-on project examples outside of the classroom, such as extracurricular projects, clubs, or personal projects.
Position summary The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. <br> Job qualifications - High school diploma or equivalent. - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. - Skilled in the use of mail phone email digital reprographics and mail equipment. - Familiar with general back office procedures to meet and maintain client satisfaction. - Proven customer service skills are required in order to create maintain and enhance customer relationships. - Good written and verbal communication skills including detail oriented telephone and email etiquette. - Attention to detail with good organizational skills. - Must be able to meet deadlines and complete all projects in a timely manner. - Ability to handle sensitive and/or confidential documents and information. - Able to make independent decisions that conform to business needs and policy. - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. - Must work well in a team environment. - Must be able to interact effectively with multi-functional and diverse backgrounds. - Ability to work in a fast-paced environment. - Must be self-motivated with positive can-do attitude.
We are looking for a dependable and detail-oriented Receptionist/Office Administrator to join our team in Torrance, California. In this contract to permanent position, you will play a key role in managing daily office operations while contributing to a collaborative and dynamic work environment. This role is ideal for someone who is adaptable, eager to learn, and capable of handling a variety of administrative tasks efficiently.<br><br>Responsibilities:<br>• Accurately take and process customer orders while maintaining professionalism.<br>• Organize and maintain physical and digital filing systems to ensure easy access to records.<br>• Provide comprehensive administrative and clerical support across various departments.<br>• Assist the accounting team with basic accounts payable tasks and related responsibilities.<br>• Perform data entry, maintain records, and prepare necessary documents.<br>• Handle inbound calls using a multi-line phone system and ensure effective communication.<br>• Support team members with day-to-day operational needs and special projects.<br>• Manage receptionist duties, including greeting visitors and maintaining a welcoming office atmosphere.
We are looking for a dedicated and detail-oriented Records Clerk to join a local municipality’s City Clerk’s office in Beverly Hills, California. This contract position with the potential for long-term employment offers an opportunity to make a meaningful impact by managing public records requests efficiently and accurately. The ideal candidate will play a pivotal role in ensuring compliance with municipal regulations and supporting the office's administrative functions.<br><br>Responsibilities:<br>• Review and process public records requests in accordance with established municipal guidelines and deadlines.<br>• Organize and maintain both electronic and physical records, adhering to confidentiality standards and retention schedules.<br>• Monitor the status of requests and communicate updates to both the City Clerk’s office and requestors.<br>• Retrieve required records from various departments and databases to fulfill incoming requests.<br>• Log all requests and responses accurately, ensuring records are updated for audits and reporting purposes.<br>• Identify opportunities to enhance records management processes and contribute to their implementation.<br>• Provide administrative support to the City Clerk’s office, including clerical tasks and coordination as needed.
