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29 results for Customer Service Agent in Allentown, PA

Customer Service Representative
  • New Holland, PA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by addressing inquiries and resolving service issues. This position offers an opportunity to work in a dynamic environment while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to address customer inquiries professionally and efficiently.</p><p>• Identify and resolve customer service issues within your designated area of authority.</p><p>• Escalate complex issues outside of your scope to the appropriate department for resolution.</p><p>• Maintain detailed records of all customer interactions and inquiries.</p><p>• Monitor trends in customer service issues and communicate them to support root cause analysis.</p><p>• Perform other duties as assigned by the supervisor to support the team.</p>
  • 2025-10-02T13:28:47Z
Job Information Customer Service Representative I - Marke...
  • Wayne, PA
  • remote
  • Temporary
  • 21.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Wayne, Pennsylvania. This long-term contract position is ideal for someone who excels in providing exceptional service and thrives in a manufacturing environment. As part of this role, you will play a key part in supporting customer accounts, processing transactions, and ensuring smooth communication between internal teams and external vendors.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely manner.</p><p>• Process invoices, payments, and financial transactions with precision and attention to detail.</p><p>• Collaborate with internal teams and external vendors to reconcile accounts and ensure accurate documentation.</p><p>• Audit financial records and purchase orders while adhering to company policies and tax regulations.</p><p>• Maintain positive relationships with customers, vendors, and other stakeholders to facilitate seamless operations.</p><p>• Handle automated clearing house (ACH) transactions and manage credit/debit reconciliations.</p><p>• Prepare and submit financial notes and reports to support business operations.</p><p>• Utilize Microsoft Office Suite tools to organize data and streamline communication.</p><p>• Support call center operations by responding to customer calls and providing accurate information.</p><p>• Train new team members on processes and systems to ensure consistent service delivery.</p>
  • 2025-10-09T19:39:07Z
Customer Service Representative
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
  • 2025-10-06T17:29:17Z
Customer Support Specialist
  • Upper Chichester, PA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Fulfill customer inquiries</p><p>·      Account Management</p><p>·      Troubleshoot software/hardware issues</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Execute remote desktop sessions for troubleshooting</p><p>·      Maintain customer accounts</p><p>·      Document hardware issues</p><p>·      Troubleshoot data performance inquiries</p><p>·      Complete the RMA process                                                                   </p>
  • 2025-10-20T17:57:31Z
Sales Support Administrator
  • Allentown, PA
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p>We are seeking a talented and motivated <strong>Sales Support Administrator</strong> to join our team. In this role, you will work closely with clients and internal departments to ensure the smooth operation of sales processes and customer relationships. If you thrive in a collaborative and fast-paced environment, have excellent communication skills, and excel at problem-solving, this opportunity might be perfect for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming customer inquiries via phone with prompt and professional responses.</li><li>Accurately input sales orders and invoices into QuickBooks software.</li><li>Coordinate and follow up on outstanding invoices to ensure timely payment by collaborating with customers and internal teams such as sales, accounting, and manufacturing.</li><li>Maintain and update customer information using Salesforce.com, leveraging the platform to enhance client relationships and add value.</li><li>Utilize Salesforce.com and other marketing tools to play a vital role in lead generation and opportunity follow-ups.</li><li>Build trust and maintain strong relationships with customers by delivering efficient and effective communication across all organizational levels.</li><li>Foster positive and collaborative relationships within the company’s team to ensure smooth workflow.</li><li>Contribute to setting individual and team performance goals and actively work towards achieving them.</li><li>Adhere to company communication policies and procedures to ensure consistency in interactions.</li></ul><p><br></p>
  • 2025-10-17T17:58:52Z
Full-Stack .NET Developer Lead III
  • Allentown, PA
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Position description:</p><p><br></p><p> The successful candidate would join a team of 6 - 10 developers working in the customer service space to deliver new omnichannel functionality to both customers and contact center agents. There will be a blend of Twilio Azure and on-premise custom code required among a blend of different technologies. The candidate will be required to possess or learn the accompanying business logic in order to interpret requirements and deliver production-worthy APIs that will serve as the backbone of the omnichannel customer experience.</p><p><br></p><p> Daily responsibilities will include attending daily SCRUM completing user story tasks involving design data extraction transformation integration and testing. The candidate will also be required to demo their completed user stories for the business at biweekly demos.</p><p><br></p><p> The candidate will need to be skilled at dealing with requirements that may be ambiguous and be able to make progress in a fast-paced environment with little oversight.</p><p><br></p><p>General:</p><p><br></p><p> Full-stack application development experience - 5 years of experience hands-on writing code hands-on writing code must be the primary duty of most recent position</p><p><br></p><p> Strong verbal/written communication facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers.</p><p><br></p><p> Assertive leadership Agile scrum experience.</p><p><br></p><p> Ability to take a requirement document work through any ambiguity and follow through to implementation</p><p><br></p><p> Strong analytical and problem-solving abilities.</p><p><br></p><p> Ability to understand complex architectures and be comfortable working with multiple teams</p><p><br></p><p> Strong work ethic and a team player</p><p><br></p><p> Ability to conduct performance analysis capacity management and troubleshoot large scale distributed systems</p><p><br></p><p> Enthusiasm toward technology willingness to learn</p><p><br></p><p>Required skills:</p><p><br></p><p> Web-services 3rd party APIs tools like Postman SoapUI Fiddler</p><p><br></p><p> .Net Core Entity Framework Core</p><p><br></p><p> WEB API RESTful services</p><p><br></p><p> CSS frameworks such as Bootstrap or Angular Material</p><p><br></p><p> JavaScript frameworks such as Angular or React</p><p><br></p><p> Serverless Azure Compute Services such as App services Azure Functions Logic Apps</p><p><br></p><p> Data infrastructure services such as Azure Event Hub Service Bus</p><p><br></p><p> Azure Storage such as Blob Storage Data Lake Store Cosmos DB Azure SQL</p><p><br></p><p> Azure DevOps Build CI/CD Pipelines</p><p><br></p><p> SQL Server must have a solid understanding of SQL tuning indexing query costs</p><p><br></p><p> Unit and Integration Testing</p><p><br></p><p> Understanding of SOLID design principles secure coding practices</p><p><br></p><p><br></p>
  • 2025-09-25T14:44:04Z
Business Process Analyst
  • Piscataway, NJ
  • onsite
  • Temporary
  • 39.59 - 45.84 USD / Hourly
  • <p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
  • 2025-09-23T12:54:05Z
Front Desk Coordinator
  • Philadelphia, PA
  • onsite
  • Temporary
  • 17.10 - 18.00 USD / Hourly
  • <p>We are looking for a personable and organized Front Desk Coordinator to join our team on a contract basis located in the Greater Philadelphia Region. In this role, you will be the first point of contact for visitors and team members, ensuring a welcoming and detail-oriented office environment. This Front Desk Coordinator position offers an excellent opportunity to contribute to the smooth daily operations of our organization.</p><p><br></p><p>What you get to do every single day:</p><p>• Welcome and assist visitors and staff with courtesy and efficiency.</p><p>• Handle incoming and outgoing mail, as well as organize and distribute packages efficiently.</p><p>• Monitor office supplies and replenish inventory to maintain seamless daily operations.</p><p>• Provide administrative support, including scheduling, record maintenance, and document preparation.</p><p>• Ensure the front office area remains clean, organized, and aligned with the company's standards.</p><p>• Respond to phone calls using a multi-line system and direct inquiries appropriately.</p><p>• Assist with concierge services, addressing visitor and employee needs promptly.</p><p>• Collaborate with team members on special projects and tasks as required.</p>
  • 2025-10-16T18:14:08Z
Commercial Loan Collector
  • Bridgewater, NJ
  • remote
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>The<strong> Commercial Collections Specialist</strong> is responsible for <strong>collecting delinquent payments </strong>of commercial SBA accounts. This role requires effective communication skills, attention to detail, and the ability to work in a fast-paced, high-volume environment while maintaining positive client relationships.</p><p> </p><p><strong>Commercial Loan Collector Responsibilities: </strong></p><ul><li>Contact customers with past-due accounts via phone and email to secure payment arrangements.</li><li>Track and document all collection activities, including conversations and payment commitments, in the collection software system.</li><li>Utilize skip-tracing techniques and databases to locate customers when necessary.</li><li>Adhere to all state and federal regulations regarding debt collection practices.</li><li>Meet or exceed monthly collection and call volume targets. </li></ul>
  • 2025-10-17T12:44:16Z
Credit Analyst
  • Bristol, PA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • We are looking for a detail-oriented Credit Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of past-due balances, and maintaining accurate financial records. The ideal candidate will possess strong analytical skills and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Communicate with customers to secure payments for outstanding accounts receivable.<br>• Collaborate with sales, customer service, and distribution teams to facilitate timely customer shipments.<br>• Review and monitor credit holds and daily accounts receivable reports.<br>• Access banking portals to download and reconcile receipts, ensuring accurate daily financial totals.<br>• Retrieve remittance details and chargeback information from customer portals for accurate account application.<br>• Process approved payment deductions promptly and redirect disputes to appropriate departments.<br>• Support accounts receivable analysis and provide commentary for external auditors and banking representatives.<br>• Regularly review account aging reports and prepare customer-specific updates for management.<br>• Document collection activities for overdue accounts and escalate unresolved cases to management or external agencies.<br>• Investigate and resolve account discrepancies while maintaining appropriate credit holds for assigned accounts.
  • 2025-10-17T11:09:10Z
Credit & Collections Specialist
  • West Conshohocken, PA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>·      Create and maintain credit history records</p><p>·      Set up new client accounts</p><p>·      Document daily collection activity</p><p>·      Complete collection effort calls</p><p>·      Reviewing and approving credit holds</p><p>·      Generate legal collections documents</p><p>·      Spreadsheet Maintenance</p><p>·      Perform payment reconciliations</p><p>·      Assist customer service department</p><p>·      Develop and schedule payment plans</p>
  • 2025-09-23T20:18:54Z
Receptionist
  • Morristown, NJ
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for an organized and detail-oriented Receptionist to join our team on a long-term contract basis in Morristown, New Jersey. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and efficient experience. If you excel in multitasking and communication, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Answer and manage calls on a multi-line phone system, including transferring calls and taking messages.<br>• Communicate effectively with staff and attorneys, ensuring accurate message delivery.<br>• Welcome and assist clients arriving for scheduled appointments, maintaining a warm and attentive demeanor.<br>• Ensure the reception area is clean, organized, and presentable at all times.<br>• Schedule and manage appointments with attention to accuracy and timeliness.<br>• Perform data entry tasks, ensuring information is correctly recorded and updated.<br>• Handle email correspondence promptly and professionally.<br>• Organize and maintain physical and electronic files for seamless accessibility.
  • 2025-10-07T18:24:19Z
IT Fulfilment Agent I
  • Wyomissing, PA
  • remote
  • Temporary
  • - USD / Hourly
  • We are looking for a detail-oriented IT Fulfillment Agent I to join our team on a long-term contract basis in Wyomissing, Pennsylvania. In this role, you will play a key part in managing IT assets, purchasing, and supporting service delivery operations. The ideal candidate will have strong communication skills and an analytical mindset, ensuring smooth processes and accurate asset management.<br><br>Responsibilities:<br>• Manage IT assets across various categories, ensuring proper acquisition, storage, distribution, and disposal processes.<br>• Maintain and analyze asset registers and histories to ensure accurate tracking and compliance.<br>• Provide timely responses to support requests, offering information to resolve incidents and escalating unresolved issues as needed.<br>• Monitor and enforce policies to prevent unauthorized use of IT assets.<br>• Collaborate with service delivery teams to facilitate hardware and software purchases and manage user device procurement.<br>• Perform regular audits to ensure asset management records are up-to-date and accurate.<br>• Utilize knowledge of computer hardware and software tools to support operational needs.<br>• Contribute to problem-solving efforts and recommend improvements to asset management processes.
  • 2025-10-07T20:04:13Z
Salesforce Developer
  • New Brunswick, NJ
  • onsite
  • Temporary
  • 51.46 - 59.59 USD / Hourly
  • <p>A large academic institution is seeking a skilled and strategic <strong>Salesforce Developer</strong> with expertise in <strong>Service Cloud</strong> to support and expand its existing Salesforce platform. This role will play a key part in optimizing Service Cloud features such as agent support, generic agent deployment, research documentation, and intelligent search functionalities.</p><p>This developer will also contribute to a broader initiative to implement and standardize Salesforce usage across multiple organizations within the institution, offering technical leadership and support during this expansion.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Further develop and enhance the existing Salesforce Service Cloud implementation with a focus on:</li><li>Agent setup and optimization</li><li>Deployment of generic agents</li><li>Research documentation integration and workflows</li><li>Intelligent and federated search functionalities</li><li>Collaborate with stakeholders across departments to align development with institutional needs</li><li>Serve as a subject matter expert for Service Cloud capabilities and best practices in a higher education environment</li><li>Develop custom Salesforce components (Apex classes, Lightning components, Flows, Visualforce, etc.) and integrate third-party tools where appropriate</li><li>Maintain platform scalability, security, and compliance across multi-organization use</li><li>Support user adoption through documentation, training, and troubleshooting</li><li>Partner with cross-functional teams to support reporting, analytics, and user feedback loops</li></ul><p><br></p>
  • 2025-09-23T12:54:05Z
Senior Executive Assistant
  • Philadelphia, PA
  • onsite
  • Contract / Temporary to Hire
  • 28.50 - 30.00 USD / Hourly
  • <p>We are looking for a Senior Executive Assistant to provide dedicated, high-level support to the Chief People Officer of a leading organization in the real estate industry. This is a Contract-to-permanent position based in the Greater Philadelphia Region and offers a unique opportunity to work closely with C-suite executives and the Board of Directors. The ideal Senior Executive Assistant candidate will bring exceptional organizational skills, emotional intelligence, and discretion to manage complex priorities and deliver seamless administrative support.</p><p><br></p><p>What you get to do every single day:</p><p>• Deliver strategic administrative support to the Chief People Officer, ensuring smooth operations and timely execution of tasks.</p><p>• Serve as the primary liaison to the Board of Directors, handling agenda creation, meeting minutes, and distribution of relevant materials.</p><p>• Coordinate executive meetings and prepare necessary documentation with a focus on accuracy and thoroughness.</p><p>• Manage complex calendars, book travel arrangements, and prepare for high-level meetings.</p><p>• Draft, edit, and proofread correspondence, presentations, and confidential documents.</p><p>• Facilitate communication between the Chief People Officer, internal teams, and external stakeholders.</p><p>• Identify and address logistical challenges, streamlining processes to improve efficiency.</p><p>• Collaborate with HR leadership to support initiatives related to people and culture.</p><p>• Provide actionable insights and contribute to the optimization of workflows within the organization.</p>
  • 2025-10-14T19:38:45Z
Content Manager
  • Philadelphia, PA
  • onsite
  • Contract / Temporary to Hire
  • 41.16 - 47.66 USD / Hourly
  • <p>Robert Half has a client seeking a Campaign and Content Marketing Manager to help drive client engagement and acquisition through digital-first strategies. This is a long-term consulting opportunity that requires working onsite in Philadelphia, PA 2-3 days per week. This role focuses on crafting compelling online content, developing automated email journeys, and planning integrated campaigns that bring the brand to life across web, social, search, and other digital channels. You’ll collaborate with internal teams, external agencies, and compliance partners to ensure every digital touchpoint is clear, compliant, and designed to guide prospects through the client journey.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>Nurture & Engagement Programs</strong></p><ul><li>Build and manage automated email journeys (e.g., welcome series, educational sequences, event follow-ups) using Salesforce Marketing Cloud.</li><li>Maintain a centralized Email Preference Center with optimized tagging, categorization, and consistent client experience.</li><li>Partner with stakeholders to streamline email workflows and improve campaign searchability.</li><li>Develop content that nurtures prospects and engages existing clients.</li></ul><p><strong>Integrated Campaign Planning</strong></p><ul><li>Collaborate with internal teams to design multi-channel campaigns (digital, social, events).</li><li>Ensure cohesive experiences across all touchpoints, from initial outreach to follow-up content.</li></ul><p><strong>SEO/SEM Support</strong></p><ul><li>Provide keyword recommendations based on client needs, market trends, and feedback.</li><li>Integrate priority keywords into web and content assets.</li></ul><p><strong>Content Creation & Messaging</strong></p><ul><li>Write compelling copy for emails, landing pages, website content, articles, and social media.</li><li>Ensure messaging aligns with brand standards and compliance requirements.</li></ul><p><strong>Agency & Partner Collaboration</strong></p><ul><li>Work with media and creative agencies to execute campaign concepts.</li><li>Review targeting strategies, creative assets, and ad copy for goal alignment and compliance.</li></ul><p><strong>Performance Tracking & Optimization</strong></p><ul><li>Monitor campaign and email performance metrics.</li><li>Recommend improvements based on engagement and conversion data.</li></ul><p><br></p>
  • 2025-10-21T16:08:47Z
Network Architect
  • Philadelphia, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We are looking for an experienced Cisco Voice Engineer to join our team in Philadelphia, Pennsylvania. In this role, you will design, implement, and maintain advanced voice and network solutions for our organization’s infrastructure. This position is a Contract-to-permanent opportunity, ideal for someone who thrives in a hands-on environment and can work independently to troubleshoot and optimize systems. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement high-level voice, video, and network solutions to meet organizational needs.</p><p>• Install, configure, and maintain Cisco Call Manager systems, including Call Manager Express and Unity Voice Mail.</p><p>• Monitor and troubleshoot backend systems to identify and resolve issues related to call trades, translations, and vocalizations.</p><p>• Ensure the seamless integration of voice gateways with other systems, including Express E (Edge) and Webex.</p><p>• Perform routine upgrades, apply patches, and maintain system security to optimize performance and functionality.</p><p>• Support and manage agent recording systems, such as Verba, ensuring compliance and operational efficiency.</p><p>• Collaborate with vendors to maintain and manage inventories for system support and maintenance.</p><p>• Research and implement strategies to improve network redundancy and performance within the data center and disaster recovery environments.</p><p>• Provide mentoring and knowledge transfer to network administrators and technicians as needed.</p><p>• Assess and mitigate security risks by implementing best practices and technical countermeasures for collaboration systems.</p>
  • 2025-10-22T14:14:09Z
Part Time Receptionist
  • Easton, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>Robert Half is seeking a friendly, professional, and organized individual to join a local team as a Part-Time Receptionist. As the first point of contact for our clients and visitors, the ideal candidate will represent our company with enthusiasm and deliver exceptional service. This is a fantastic opportunity to gain experience in a dynamic and fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome clients, visitors, and staff with warmth and professionalism.</li><li>Answer, screen, and route incoming calls to appropriate departments.</li><li>Schedule and manage appointments using our booking system.</li><li>Maintain a clean and organized reception area.</li><li>Receive and distribute mail, packages, and deliveries.</li><li>Provide administrative support to various departments as needed.</li><li>Monitor office supplies and other materials for the reception area and replenish as required.</li></ul><p><br></p>
  • 2025-10-17T20:39:16Z
Digital Marketing Manager
  • Fort Washington, PA
  • remote
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • <p>We are looking for an experienced Omnichannel Marketing Manager to lead and execute demand generation strategies while driving growth through innovative campaigns. This role involves designing and managing omnichannel marketing initiatives to enhance brand visibility and audience engagement. The position offers an opportunity to work on cutting-edge paid media strategies and audience segmentation. This role requires HCP audience experience.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive growth marketing strategies to drive demand generation.</p><p>• Manage and optimize omnichannel campaigns, ensuring alignment with brand objectives.</p><p>• Oversee paid media initiatives, including paid social and paid search, to maximize ROI</p><p>• Support lead generation and nurture campaigns targeting pharma brand marketers, media agencies, and omnichannel strategists</p><p>• Develop and execute acquisition strategies that align with audience segmentation, content consumption trends, and specialty focus</p><p>• Build and optimize onboarding flows and lifecycle journeys that drive repeat visits, registration, and engagement</p><p>• Utilize audience segmentation techniques to create targeted and impactful campaigns.</p><p>• Monitor and analyze campaign performance to identify trends and enhance effectiveness.</p><p>• Collaborate with cross-functional teams to align marketing efforts with overall business goals.</p><p>• Leverage automation tools to streamline campaign workflows and improve efficiency.</p><p>• Conduct thorough market research to identify opportunities for audience engagement.</p><p>• Optimize email marketing campaigns and Google Ads for better reach and conversions.</p><p>• Continuously refine strategies based on data insights and analytics.</p>
  • 2025-10-20T13:30:57Z
Receptionist
  • Allentown, PA
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 21.00 USD / Hourly
  • <p>Robert Half is working on behalf of a respected local organization to find a talented, personable, and reliable <strong>Receptionist</strong>. Are you someone who enjoys greeting visitors with a warm smile, multitasking, and keeping operations running smoothly? If so, this could be the role for you!</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Front Desk Operations:</strong> Serve as the first point of contact, welcoming visitors warmly and directing them as needed. (Source: RH Acronym Guide.docx context: MIT)</li><li><strong>Phone Management:</strong> Answer, screen, and route incoming calls promptly and professionally; handle general inquiries.</li><li><strong>Administrative Support:</strong> Assist with basic clerical duties such as scheduling appointments, organizing mail, and maintaining office supplies.</li><li><strong>Data Entry:</strong> Accurately input, update, and maintain records as needed.</li><li><strong>Communication:</strong> Serve as a liaison between various departments and external contacts.</li></ul>
  • 2025-10-13T18:58:43Z
AR/Collections Specialist
  • Wayne, PA
  • remote
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>Technical firm seeks a REMOTE AR/Collections Specialist with strong billing and collections experience. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, prepare budget plans, arrange debt payoffs, distribute monthly delinquency notices, maintain sales tax certifications, and resolve billing and customer credit issues. This AR/Collections Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>·      Create and maintain credit history records</p><p>·      Assist with administrative activities</p><p>·      Document daily collection activity</p><p>·      Complete collection effort calls</p><p>·      Identify delinquent accounts</p><p>·      Draft collection letters</p><p>·      Perform payment reconciliations</p><p>·      Assist with client credit inquiries</p><p>·      Apply daily cash receipts</p><p>·      Ad hoc projects</p>
  • 2025-10-02T14:49:11Z
Collections Specialist
  • Berkeley Heights, NJ
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • <p>Our client is seeking a dedicated <strong>Collections Specialist </strong>to join their team in <strong>Berkeley Heights, NJ </strong>for a hybrid opportunity<strong>.</strong> In this Contract-to-permanent position, you will play a key role in ensuring timely and accurate collection processes for both commercial and consumer accounts. This opportunity is ideal for professionals with expertise in credit and collections who thrive in a fast-paced environment.</p><p><br></p><p><strong>Collections Specialist Responsibilities:</strong></p><p>• Manage collection activities for commercial and consumer accounts, ensuring timely payments and resolving outstanding balances.</p><p>• Communicate effectively with clients to negotiate payment plans and address account discrepancies.</p><p>• Utilize credit and collection processes to maintain accurate financial records and minimize overdue accounts.</p><p>• Analyze customer billing and payment histories to identify potential risks and develop strategies for resolution.</p><p>• Maintain detailed documentation of collection efforts and interactions with clients.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Prepare detailed reports on account statuses and collection progress using Microsoft Excel.</p><p>• Apply advanced Excel formulas to analyze financial data and generate insights.</p><p><br></p>
  • 2025-10-16T17:53:47Z
Project Biller
  • Lansdale, PA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>Growing services firm seeks a Project Biller who will be responsible for preparing, reviewing and submitting accurate and timely project-related invoices. This role will consist of preparing weekly invoices, generating billing documents, analyzing project budgets, review/negotiating contract terms, work closely with project manager and accounting staff to ensure compliance, maintain accurate billing records, and assist with accounting support as needed. This Project Biller should have strong organizational and accuracy skills, solid communication, and excellent time management skills. </p><p><br></p><p>Major Responsibilities</p><p>·      Prepare and submit invoices for client projects in accordance with contract and timelines</p><p>·      Create and monitor project accounts</p><p>·      Monitor project budgets, costs, and milestones</p><p>·      Review project documentation and contracts to ensure accurate billing</p><p>·      Collaborate with project managers to verify billable hours, expenses, and change orders</p><p>·      Maintain detailed records of all billing activities and supporting documentation</p><p>·      Track accounts receivable related to projects and follow up on overdue payments</p><p>·      Assist with revenue forecasting and financial reporting related to project billing</p><p>·      Ensure compliance with internal controls and financial policies</p>
  • 2025-10-20T20:59:20Z
Antitrust Litigation Associate
  • Conshohocken, PA
  • onsite
  • Permanent
  • 125000.00 - 180000.00 USD / Yearly
  • <p>We are looking for an Associate Attorney with a strong litigation background and 2-4 years of relevant experience to join our client's law firm in Conshohocken, Pennsylvania, outside of Philadelphia, PA in Mongomery County, near King of Prussia / Plymouth Meeting. This role offers the opportunity to work on complex cases across financial services, healthcare, and securities, providing meaningful representation to clients while building expertise in antitrust and civil litigation.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in legal proceedings, including court appearances, government agency hearings, and private matters.</p><p>• Conduct thorough research and analyze legal issues to provide sound advice and case strategies.</p><p>• Draft and file legal documents such as motions, pleadings, and briefs with attention to accuracy and detail.</p><p>• Participate in client meetings to discuss case specifics and provide regular updates.</p><p>• Interpret and apply laws, rulings, and regulations to advocate effectively for clients.</p><p>• Manage discovery processes, including e-discovery platforms like Relativity, to collect and review relevant evidence.</p><p>• Supervise and collaborate with paralegals and law clerks to ensure efficient case management.</p><p>• Prepare compelling written and verbal arguments to present facts and defend client positions.</p><p>• Stay informed on antitrust and litigation developments to enhance case outcomes.</p><p>• Handle additional duties as assigned to support the firm's operations</p>
  • 2025-10-21T12:53:46Z
General Office Clerk
  • Cherry Hill, NJ
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a General Office Clerk to join our team in Cherry Hill, New Jersey. This contract position involves performing a variety of office support tasks, including mailroom operations, supply management, and assisting with meeting room preparations. The ideal candidate will be detail-oriented, organized, and able to handle multiple responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Collect and distribute incoming mail while preparing outgoing mail for posting.</p><p>• Manage certified mail processes, including occasional trips to the post office.</p><p>• Monitor and maintain office supply inventory, ensuring timely restocking and reordering.</p><p>• Set up and clean meeting rooms as needed to support office activities.</p><p>• Scan packing slips and invoices for submission to the Chief of Office Operations.</p><p>• Perform document scanning and filing tasks to ensure organized records.</p><p>• Assist with general back-office support duties, including data entry and file organization.</p><p>• Operate office equipment such as copiers, scanners, and fax machines efficiently.</p><p>• Provide support for ad hoc administrative tasks as required.</p>
  • 2025-10-21T14:09:09Z
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