<p>Position Overview</p><p><br></p><p>The Administrative Coordinator plays a critical role in ensuring operational consistency and administrative excellence across the organization. This position serves as a central point of coordination for communication, scheduling, documentation, and training support, while partnering closely with leadership to execute departmental initiatives. The ideal candidate is highly organized, detail-oriented, and proactive, with strong communication skills and the ability to manage multiple priorities in a dynamic environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Administrative & Office Support</strong></p><ul><li>Manage incoming communications and prioritize responses to support leadership and departmental needs</li><li>Prepare, edit, and format correspondence, reports, presentations, and other business documents</li><li>Organize, maintain, and safeguard confidential files, records, databases, and certification documentation</li><li>Track office employee certifications and ensure timely updates and renewals</li><li>Monitor deadlines, track action items, and follow up to ensure timely completion of tasks and initiatives</li><li>Standardize documentation, procedures, and policies as directed by senior leadership</li><li>Maintain accurate, consistent, and up-to-date information across multiple internal software systems</li></ul><p><strong>Budgeting, Procurement & Inventory</strong></p><ul><li>Support budget tracking, expense reporting, and invoice verification processes</li><li>Procure educational and office supplies as needed</li><li>Maintain inventory and oversee upkeep of training tools, materials, and resources</li><li>Coordinate food, beverages, and logistical needs for meetings, trainings, and classes</li><li>Assist with client holiday gift procurement, organization, and packaging</li></ul><p><strong>Training, Education & Events Coordination</strong></p><ul><li>Support company training initiatives by creating agendas, organizing materials, and assisting with presentation development</li><li>Organize, maintain, and update company curriculum and training documentation</li><li>Schedule classes and educational events, send invitations, manage RSVPs, and conduct follow-ups</li><li>Recruit volunteers or instructors as needed for training sessions</li><li>Track attendance and prepare certificates of completion</li><li>Develop and distribute course evaluation surveys to gather feedback and support continuous improvement</li></ul><p><strong>Recruitment, Projects & External Coordination</strong></p><ul><li>Assist with education-related recruitment and volunteer coordination efforts</li><li>Support external educational enrollment processes, including tracking participation and verifying invoices</li><li>Maintain and update employee internal resumes and profiles</li><li>Assist with project pursuit development, prequalification documentation, and administrative support</li></ul>
<p>We are looking for an experienced Events Coordinator to join our team in Madison, Wisconsin. In this role, you will play a key part in organizing and executing events. This is a contract position where you will collaborate across departments to deliver impactful events while managing logistics and budgets effectively.</p><p><br></p><p>Responsibilities:</p><p>• Plan and implement events that support the organization’s strategic fundraising priorities and community engagement goals.</p><p>• Work closely with leadership, fundraising staff, and other team members to coordinate hosted events involving board members, donors, volunteers, and special guests.</p><p>• Facilitate collaboration across departments to ensure event-related needs such as attendance, IT support, and speaking engagements are met.</p><p>• Assist in the planning of major events such as milestone anniversaries and national celebrations.</p><p>• Develop detailed event timelines and logistics documentation to ensure smooth execution.</p><p>• Monitor and manage event budgets to track expenses and maintain financial accountability.</p><p>• Oversee RSVP tracking and attendance lists to ensure accurate guest management.</p><p>• Coordinate post-event activities such as thank-you notes, follow-up communications, and debrief meetings.</p><p>• Partner with the marketing and communications team to create promotional materials including invitations, flyers, and programs.</p><p>• Recruit and organize staff support to ensure successful execution of cultivation and stewardship events.</p>
<p><strong><em>Position Overview</em></strong><em> </em></p><p>Seeking an <strong>Impact & Development Manager</strong> to lead efforts in measuring program outcomes, managing grant applications and reporting, and ensuring compliance with funder requirements. This role will demonstrate organizational impact through data, storytelling, and accountability while fostering community engagement and partnerships. </p><p><br></p><p><strong><em>Key Responsibilities</em></strong><em> </em></p><p><strong>Volunteer & Grant Management</strong> </p><ul><li>Plan, coordinate, and execute volunteer programs and events to support community engagement. </li><li>Assist with annual fundraising campaign initiatives. </li><li>Develop and implement strategies for donor cultivation and stewardship. </li><li>Prepare, submit, and manage grant applications, ensuring compliance with requirements and deadlines. </li><li>Track grants and prepare donor communications. </li><li>Create dashboards, reports, and presentations for leadership and stakeholders. </li></ul><p><strong>Community & Partnership Development</strong> </p><ul><li>Build relationships with businesses, nonprofits, government agencies, and community organizations. </li><li>Organize and manage outreach events to promote organizational initiatives. </li><li>Develop strategies for partnerships and execute plans to support business goals. </li><li>Represent the organization on community committees and collaborative efforts. </li></ul><p><strong>Marketing & Communications</strong> </p><ul><li>Develop and implement communication strategies to build a positive public image. </li><li>Create and distribute content across media, digital, and social platforms. </li><li>Maintain mailing databases for publications and outreach. </li><li>Serve as the primary contact for public inquiries and community engagement. </li><li>Coordinate press releases, media coverage, and interviews. </li></ul><p> </p>
<p>We are looking for an experienced and dynamic Director of Development to join our team in the gretaer Marlborough MA area. In this role, you will lead fundraising initiatives, manage grant efforts, and collaborate on marketing strategies to support the organization's mission and vision. As a key spokesperson, you will represent the organization in the community, ensuring strong relationships with donors, volunteers, and stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive fundraising strategies to secure financial support for organizational programs and initiatives.</p><p>• Identify and pursue new funding opportunities, including grants, donations, and sponsorships, while maintaining relationships with existing donors.</p><p>• Collaborate with marketing and communications teams to create promotional materials and publicity efforts for organizational events and programs.</p><p>• Coordinate special events such as community functions, annual meetings, and site-specific initiatives to engage stakeholders and donors.</p><p>• Prepare and present detailed reports on fundraising activities, budgets, and outcomes for review by the Board of Directors.</p><p>• Work closely with the grants team to manage prospecting, applications, and reporting processes for grant opportunities.</p><p>• Represent the organization at community events, speaking engagements, and business functions to promote its mission and services.</p><p>• Oversee the development and distribution of donor newsletters and annual appeals to maintain engagement and support.</p><p>• Maintain positive relationships with volunteer groups and coordinate recognition events to acknowledge their contributions.</p><p>• Partner with staff members to identify and package programs for philanthropic support and donor engagement.</p><p><br></p><p><strong><em><u>For immediate consideration, please call me directly 508-205-2127, Eric Lebow</u></em></strong></p>
<p><strong>Human Resources Director – Hybrid Work | Comprehensive Benefits | Leadership Opportunity</strong></p><p>Are you passionate about shaping positive workplace culture and driving strategic growth? Step into a pivotal HR leadership role with a nationwide organization recognized for its commitment to delivering essential insurance coverage and membership services to diverse populations.</p><p><strong>About the Role</strong></p><p>As Human Resources Director, you’ll collaborate closely with executive leadership and managers to build a high-performance and engaged workforce. You’ll champion a balanced approach to business and employee needs, acting as the trusted face of our HR team and people strategy.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and implement innovative people engagement strategies</li><li>Mentor managers in team development, performance feedback, promotions, and succession planning</li><li>Lead compensation, rewards, and special recognition initiatives</li><li>Cultivate strong relationships across all levels of the organization</li><li>Enhance employee engagement and retention through data-driven insights</li><li>Guide managers on employee relations cases, coaching, and resolution</li><li>Promote positive communication via town halls, newsletters, and updates</li><li>Assess and address training and development needs, supporting budgeting and planning</li><li>Oversee organizational structure changes and mentor the HR team</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong>Exceptional Benefits:</strong></li><li>Comprehensive medical, dental, and vision coverage</li><li>Annual bonus program</li><li>401k corporate matching</li><li>Generous paid time off: vacation days, 10 holidays, parental leave</li><li>Paid sick time for physical and mental wellness</li><li>Volunteer perks: 1 paid day to support your favorite charity & company volunteer events</li><li>Employee Assistance Program for confidential support</li><li>Business casual dress code</li><li>Hybrid work arrangement for flexibility</li><li>Ongoing professional development and education support</li></ul><p>Bring your energy, expertise, and passion for people to an organization that recognizes and rewards your contributions. Advance your HR career in a fast-paced environment where your impact matters every day!</p>
<p>Our team is seeking an experienced Project Manager to oversee and drive research publication activities related to Quality programs for a leading professional association. This is a long-term contract position with a hybrid work arrangement based in Dallas, TX.</p>
We are looking for a dedicated Community Relations Coordinator to join our team in Humble, Texas. This part-time role focuses on supporting employee engagement initiatives, with a primary emphasis on ticket distribution and administrative tracking. As a highly customer-facing position, it requires excellent communication skills, a positive attitude, and strong organizational capabilities. This is a long-term contract opportunity designed for a dependable individual who thrives in a detail-oriented environment.<br><br>Responsibilities:<br>• Facilitate the distribution and tracking of event tickets for Houston-area activities, including the Houston Livestock Show and Rodeo and Houston Astros games.<br>• Manage ticket allocation for regional events, such as Colorado Rockies and Midland Rockhounds games, ensuring accurate documentation.<br>• Maintain detailed records of ticket assignments, confirmations, returns, and usage with precision.<br>• Address employee inquiries and concerns with professionalism, escalating issues when necessary.<br>• Update and manage tracking spreadsheets using tools like Excel to ensure accurate inventory and accountability.<br>• Assist with generating basic reports related to ticket utilization, employee participation, and inventory levels.<br>• Recognize recurring questions or issues and communicate them to improve processes and employee engagement.<br>• Support continuous improvement by identifying gaps in ticketing or administrative workflows.<br>• Collaborate with team members to ensure seamless distribution and alignment with organizational goals.
<p><strong>Position Summary</strong></p><p>The Assignment Coordinator is responsible for managing student housing assignment processes, including applications, license agreements, room assignments, and related data administration. This role provides administrative and operational support for on-campus and off-campus residential properties, serves as a primary point of contact for students and families regarding housing assignments, and supports reporting, communications, and system management to ensure accurate and timely housing operations.</p><p><strong>Key Responsibilities</strong></p><p><strong>Housing Assignments & Coordination</strong></p><ul><li>Coordinate the processing of residential housing applications and license agreements.</li><li>Assign rooms and roommates for students across apartments, residence halls, and leased or owned off-campus properties.</li><li>Process housing requests for new and returning students in accordance with established criteria and timelines.</li><li>Coordinate placement of new residents and room selection processes for returning residents.</li><li>Process and manage room change requests, including gathering information, advising students on options, and updating assignments in housing systems.</li><li>Participate in assignment audits to identify and correct errors or inconsistencies.</li></ul><p><strong>Systems, Data & Reporting</strong></p><ul><li>Utilize housing management and project tracking systems (e.g., housing assignment software, project management tools) to administer assignments, manage forms, track communications, and support workflow.</li><li>Maintain accurate housing data to support billing, mailings, confirmations, rosters, and occupancy tracking.</li><li>Create, manage, and distribute reports and statistics, including occupancy reports, resident rosters, and dashboards.</li><li>Anticipate reporting needs and recommend new reports or process improvements.</li></ul><p><strong>Communication & Customer Support</strong></p><ul><li>Serve as a primary point of contact for students and parents regarding housing assignments, room changes, and related concerns.</li><li>Respond to daily correspondence related to assignments and occupancy questions in a timely and professional manner.</li><li>Share relevant information with internal stakeholders to ensure coordinated support for residents.</li><li>Assist with front office operations as needed.</li></ul><p><strong>Administrative & Operational Support</strong></p><ul><li>Support communication and publication of housing information, including applications, agreements, cost information, and general housing materials.</li><li>Maintain housing-related website content to ensure accuracy and timeliness.</li><li>Coordinate with internal departments to support placement needs, including accommodations and special considerations.</li><li>Supervise student employees as assigned.</li><li>Perform additional duties as assigned to support housing operations.</li></ul><p><br></p>
<p>We are looking for a Partner Support Coordinator II to join our team in Centennial, Colorado. </p><p>Responsibilities:</p><p>• Process and monitor orders received from contracted selling partners, ensuring timely and accurate entry into the system.</p><p>• Collaborate with internal teams and external selling partners to address order-related inquiries and resolve issues.</p><p>• Maintain high levels of customer service by effectively communicating updates and ensuring partner satisfaction.</p><p>• Serve as a liaison between authorized selling partners and internal departments to facilitate smooth operations.</p><p>• Manage a high volume of tasks with precision, adhering to deadlines and quality standards.</p><p>• Utilize data entry skills to accurately input and update information in company systems.</p><p>• Support team objectives by participating in collaborative efforts and sharing insights to improve processes.</p><p>• Demonstrate flexibility in working hours to meet business needs and partner expectations.</p><p>• Apply attention to detail to ensure compliance with company standards and minimize errors.</p><p>• Leverage prior experience in telecom or related fields to enhance operational efficiency.</p>
<p>Kimberly Casey with Robert Half is seeking an experienced and dynamic Executive Director to lead a mission-driven organization with an operating budget of $1M–$2M. We are looking for a strategic leader who excels in driving operational efficiency, optimizing processes, and inspiring teams to achieve organizational goals. The ideal candidate will adeptly balance daily management with long-term vision to ensure both sustainability and meaningful impact.</p><p>Key Responsibilities:</p><ul><li>Oversee daily clinic operations, covering expenditure management, marketing, fundraising initiatives, and public relations.</li><li>Audit and evaluate existing operational processes, identifying areas for improvement and implementing efficiency-driven changes.</li><li>Streamline administrative functions and foster a culture focused on continuous improvement.</li><li>Collaborate closely with Board members and staff to set strategic priorities and maintain financial stability.</li><li>Develop and execute strategies—including volunteer programs—to expand organizational services.</li><li>Monitor and manage staff performance, ensuring accountability while nurturing a positive work environment.</li><li>Lead and execute fundraising campaigns as well as donor engagement efforts to support organizational initiatives.</li><li>Guide the organization through its transition to a full-service operational model, ensuring effective delegation and clarity amid evolving complexity.</li><li>Serve as a visible spokesperson, strengthening relationships with key stakeholders and enhancing community engagement.</li><li>Ensure compliance with all organizational policies and maintain operational transparency.</li></ul><p>Compensation:</p><ul><li>Salary Range: $60K–$80K</li><li>Benefits: Medical, Vision, Dental, Life & Disability Insurance, Retirement Plans, Paid Time Off, Paid Vacation, Paid Holidays, and Sick Leave</li></ul><p>Interested candidates may contact Kimberly Casey directly at 541-897-8218 for more information or apply directly to this ad.</p><p><br></p><p>Take the next step in your career and join a mission-driven organization where your leadership can have a lasting impact!</p>
<p>We are looking for a dedicated Intake Coordinator to join our team on a contract basis in Burlingame, California. In this role, you will oversee the admission process for new patients, ensuring smooth coordination of care and accurate documentation. This position requires strong organizational skills and the ability to manage multiple responsibilities efficiently while maintaining excellent communication with patients and healthcare professionals. The hours are Sunday-Thursday 8:30AM-5:00PM. Do not miss out, Apply today! </p><p><br></p><p>Responsibilities:</p><p>• Receive and process patient referrals from physicians and healthcare facilities, initiating the intake process promptly.</p><p>• Coordinate patient care by assigning case managers and clinicians to ensure timely admissions within a 48-hour timeframe.</p><p>• Accurately enter new patient information into the system, verifying all demographic and medical details.</p><p>• Conduct insurance eligibility checks and verify reimbursement availability for services.</p><p>• Communicate effectively with patients and families through follow-up calls, offering clear and supportive guidance.</p><p>• Schedule patient visits in accordance with prescribed discipline and visit frequency requirements.</p><p>• Manage various administrative tasks to support daily workflow and ensure seamless operations.</p><p>• Collaborate with clinical teams to ensure all patient needs are met efficiently and professionally.</p>
<p>The New Hire Orientation & Training Specialist is responsible for delivering an exceptional onboarding experience and promoting organizational values. This role ensures all new employees receive the information, support, and training needed to begin their employment confidently and successfully.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Onboarding & Orientation</strong></p><ul><li>Prepare orientation materials, including job descriptions, payroll deduction forms, and sign‑in sheets.</li><li>Facilitate New Hire Orientation on a regular weekly schedule, with the ability to conduct multiple sessions as needed.</li><li>Communicate new hire attendance to relevant HR teams.</li><li>Assist new employees with creating their HRIS/ADP profiles and completing all onboarding tasks.</li><li>Guide new hires through accurate completion of Form I‑9 and ensure compliance with federal requirements.</li><li>Present company policies, with emphasis on Attendance, PTO, and Minors in the Workplace policies.</li><li>Support new hires in uploading required licenses and certifications into the HR system.</li><li>Provide an overview of company benefit offerings.</li><li>Conduct a facility tour and escort new hires to designated employee areas.</li><li>Ensure new hires receive uniform fittings and their employee identification badges.</li><li>Present essential workplace safety and cyber‑security information.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
<p>Robert Half is partnering with a nonprofit organization in the recruiting for a Community Engagement and Development Coordinator with robust administrative experience to drive and expand grants, donations, sponsorships, and community outreach efforts. This role will be responsible for cultivating partnerships, managing fundraising initiatives, coordinating outreach programs, and ensuring effective stewardship of external relationships and resources.</p><p><br></p><p>Open to individuals with strong administrative experience and passionate about supporting a mission! </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Identify, research, and write applications for grants, donations, and sponsorships to secure funding aligned with organizational goals.</li><li>Build and maintain strong relationships with community partners, donors, sponsors, and other stakeholders.</li><li>Oversee the administration and reporting of grant-funded programs, ensuring compliance with funder requirements and timely delivery of outcomes.</li><li>Plan, implement, and evaluate community outreach events and engagement activities.</li><li>Develop and execute strategies to increase community awareness, involvement, and support.</li><li>Track, analyze, and report on outreach performance, donor engagement, and fundraising metrics.</li><li>Manage budgets, records, and databases for contributions, sponsorships, and grants.</li><li>Train and supervise staff and volunteers involved in community engagement activities.</li><li>Coordinate promotional materials and communications in collaboration with marketing teams.</li><li>Ensure all administrative tasks related to funding and outreach are organized, accurate, and aligned with internal policies.</li></ul><p><br></p>
<p><strong>Spanish Speaking - Non-Profit Lead Case Manager/Program Manager</strong></p><p><br></p><p>The hourly rate range for this position is<strong> $28.00 to $31.00</strong>. Benefits available to contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k)plan. Visit roberthalf.gobenefits.net for more information.</p><p><br></p><p>We are looking for an experienced Case Manager to join our non-profit organization in Waukegan, Illinois. This long-term<strong> contract to hire</strong> role focuses on overseeing the delivery of domestic violence programs, managing staff and volunteers, and ensuring trauma-informed services for clients. The ideal candidate will bring strong leadership and organizational skills to maintain compliance, quality service, and impactful program outcomes.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Supervise daily operations of domestic violence programs, ensuring services are trauma-informed and tailored to client needs.</p><p>• Lead and manage a team of approximately six employees and several volunteers, ensuring adequate staffing to meet program demands.</p><p>• Coordinate client intakes, assessments, mental health services, and follow-up care to provide comprehensive support.</p><p>• Review and maintain statistical data to ensure service quality and compliance with organizational standards.</p><p>• Prepare and submit monthly, quarterly, and annual program reports on time.</p><p>• Ensure staff maintain accurate and up-to-date client files and databases, adhering to organizational policies.</p><p>• Collaborate with other departments and community partners to secure resources and support for clients.</p><p>• Monitor program budgets, making necessary adjustments to uphold financial integrity.</p><p>• Follow established policies, detail-oriented standards, and regulatory requirements while performing job duties.</p><p>• Uphold the organization’s values, including compassion, solidarity, hope, and measurable impact.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></strong></p>
<p>We are looking for an organized and personable Community Associate to join our team in Honolulu, Hawaii. In this contract position, you will play a key role in ensuring smooth day-to-day operations and providing exceptional support to both clients and staff. This role requires attention to detail, adaptability under pressure, and a commitment to maintaining a welcoming environment. To apply for this role, please call us at 808-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist clients and guests by signing them in and coordinating with the appropriate personnel.</p><p>• Maintain cleanliness and organization in shared areas, including kitchen spaces.</p><p>• Manage incoming and outgoing mail, ensuring timely processing and distribution.</p><p>• Prepare and set up offices for use, ensuring all necessary materials and equipment are ready.</p><p>• Schedule and manage reservations for offices and conference rooms.</p><p>• Operate standard office equipment efficiently to support daily operations.</p><p>• Provide administrative assistance, including data entry and managing inbound calls.</p><p>• Collaborate with team members to ensure a positive and detail-oriented work environment.</p>
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
<p>We are looking for a dedicated Housing Specialist to join our team in New Orleans, Louisiana. This short-term contract to permanent position focuses on providing administrative support to the IT Department within a non-profit organization. The role is integral to ensuring smooth technical operations and effective communication across various projects and initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate IT procurement by managing purchase requests, coordinating vendor communication, tracking orders, and ensuring compliance with organizational policies.</p><p>• Support IT project initiatives by assisting the IT Director and collaborating with internal managers to organize resources, track deliverables, and maintain documentation.</p><p>• Update and maintain the agency’s WordPress website by posting IT-related content and ensuring consistent, detail-oriented online representation.</p><p>• Monitor and manage IT service tickets, ensuring timely resolution and clear communication with staff throughout the process.</p><p>• Serve as the primary point of contact between the IT department and agency staff, fostering detail-oriented and efficient communication.</p><p>• Perform administrative tasks such as creating documents, spreadsheets, and correspondence using Microsoft Office tools.</p><p>• Coordinate schedules and appointments to support IT departmental operations and project timelines.</p><p>• Provide customer service excellence by addressing inquiries and maintaining a high standard of support.</p><p>• Assist with vendor communications and project documentation for initiatives like electronic documentation and camera systems projects.</p>
<p><strong>Robert Half has an opening for a Helpline Counselor. This position requires the candidate to be bilingual in Creole. The role is based in North Miami and offers a great opportunity for someone looking to make a meaningful impact.</strong></p><p><strong>Details:</strong></p><ul><li><strong>Training:</strong> First 90 days are in-person to receive certification.</li><li><strong>Schedule:</strong> Multiple shifts available — day, evening, and overnight.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Respond to incoming calls and assist individuals in crisis while maintaining a calm and supportive demeanor.</li><li>Communicate effectively in both Creole and English to support a diverse population.</li><li>Accurately translate and document information to ensure clear communication and proper record-keeping.</li><li>Participate in training sessions focused on suicide prevention and crisis intervention techniques.</li><li>Use data entry skills to maintain organized and detailed records of interactions.</li><li>Collaborate with team members to develop strategies for improving caller experiences.</li><li>Uphold confidentiality and ethical standards when handling sensitive information.</li><li>Provide resources and referrals to callers seeking additional support or services.</li><li>Monitor call center operations and identify areas for improvement to enhance service quality.</li><li><br></li></ul>
<p>The Community Center Associate will be based at one or more Medicare-focused community centers and will provide high-quality customer service to members and seniors in the local community. This role serves as a community-facing representative and plays a key part in building and maintaining a positive organizational reputation. The position is customer-facing with sales-related responsibilities and is driven by a mission to deliver culturally sensitive healthcare solutions to seniors. Bilingual proficiency in <strong>Mandarin and/or Cantonese</strong> is required to effectively support members and community participants.</p><p><br></p><p>Schedule: Full-time (40 hours per week). Availability to work some Saturdays is required.</p><p><br></p><p>Essential Functions & Responsibilities</p><ul><li>Provide exceptional customer service at assigned community center locations.</li><li>Offer in-language support to members regarding benefits and access to care.</li><li>Serve as a Medicare resource, providing in-language guidance to community members with questions about Medicare options.</li><li>Schedule, plan, and coordinate health and wellness events held at community centers, including logistics and setup.</li><li>Communicate and coordinate general building maintenance or repair needs with the appropriate facilities team.</li><li>Maintain inventory of equipment, supplies, and promotional or marketing materials.</li><li>Track and monitor visitor traffic and utilization of services.</li><li>Conduct routine inspections to ensure equipment is functioning properly and meets quality standards.</li><li>Manage use of center space for classes, activities, and trainings while ensuring cleanliness and safety.</li><li>Collaborate with internal teams to identify and develop programs and activities that add value to the community.</li><li>Participate in and support member and community events, including outreach events, informational booths, festivals, and cultural or religious gatherings.</li><li>Perform additional duties as assigned.</li></ul>
<p>We are seeking compassionate and dependable Helpline Counselors to provide emotional support and crisis intervention to individuals in need. This role is ideal for someone with a background in psychology who is comfortable working various shifts, including overnight hours.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Answer inbound helpline calls and provide emotional support</li><li>Conduct crisis intervention and de-escalation as needed</li><li>Assess caller needs and provide appropriate resources or referrals</li><li>Maintain accurate and confidential documentation of calls</li><li>Follow established protocols and safety procedures</li><li>Collaborate with supervisors and clinical staff as required</li></ul><p><br></p>
