<p>We are looking for a visionary VP of IT Operations to oversee and enhance our organization's core technology systems, including Salesforce, SharePoint, and related data platforms. This leadership role involves driving the strategic technology roadmap, managing system integrations, and ensuring data governance while supporting cross-departmental collaboration. The ideal candidate will thrive in a fast-paced, mission-driven environment, demonstrating the ability to lead technical initiatives and deliver scalable, impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the management and optimization of key organizational systems, including Salesforce, SharePoint, and data reporting platforms.</p><p>• Develop and execute a comprehensive technology roadmap, aligning system capabilities with strategic business priorities.</p><p>• Administer and configure Salesforce, ensuring seamless integration with third-party tools and internal systems.</p><p>• Create and maintain data governance structures to ensure data quality, consistency, and security across platforms.</p><p>• Build and manage cross-platform reporting and analytics to provide actionable business insights.</p><p>• Oversee SharePoint administration, supporting its use as an effective collaboration and document management tool.</p><p>• Guide and collaborate with external vendors to deliver secure and scalable system enhancements.</p><p>• Provide training and support to users to maximize system adoption and efficiency.</p><p>• Stay informed on the latest Salesforce features and apply relevant updates to improve system functionality.</p><p>• Supervise and develop IT team members, ensuring effective prioritization and coordination of IT initiatives.</p>
We are looking for a dedicated Call Center Specialist to join our team in Mt Laurel, New Jersey. In this long-term contract role, you will play a vital part in delivering exceptional customer service and ensuring smooth communication processes. If you excel in a fast-paced environment and are passionate about helping customers, we encourage you to apply.<br><br>Responsibilities:<br>• Handle inbound customer calls with professionalism and efficiency, ensuring inquiries and issues are resolved promptly.<br>• Utilize customer service software and tools to document interactions and track resolutions.<br>• Assist clients with Ethernet-related questions and troubleshoot connectivity concerns.<br>• Maintain accurate records of call details and follow established protocols for data entry.<br>• Collaborate with team members to ensure seamless communication and resolution of customer concerns.<br>• Adhere to business casual dress code and demonstrate professionalism in all interactions.<br>• Schedule and manage call center activities using Verint software.<br>• Provide feedback to improve processes and enhance customer satisfaction.<br>• Maintain a thorough understanding of company policies and procedures to offer accurate information to callers.<br>• Support the team during busy seasons by managing high call volumes effectively.
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a Contract to permanent position designed for candidates eager to contribute to a dynamic environment while developing their organizational skills. The ideal candidate will excel in customer interaction, administrative tasks, and scheduling responsibilities, ensuring smooth operations and client satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding products, services, and orders.<br>• Prepare and process customer invoices, ensuring accuracy and timely delivery.<br>• Create and manage customer quotes, addressing specific needs and requirements.<br>• Coordinate and schedule jobs and projects to maintain efficient workflows.<br>• Collaborate with internal teams to ensure seamless communication and execution of tasks.<br>• Maintain detailed records of customer interactions, transactions, and feedback.<br>• Assist with purchasing and receiving processes to support operational needs.<br>• Resolve customer complaints and issues in a thorough and timely manner.<br>• Actively contribute to improving processes and enhancing customer satisfaction.
We are looking for an experienced Business Systems Analyst to join our team on a long-term contract basis. Based in Lexington, Kentucky, this role offers a hybrid work environment with 2–3 days onsite preferred, though remote work may be considered for candidates meeting all requirements. This position is focused on execution, requiring hands-on involvement in system integrations, vendor coordination, and technical workflows to meet business needs effectively.<br><br>Responsibilities:<br>• Collaborate with internal teams to gather and translate business requirements into actionable technical solutions.<br>• Support the implementation of workforce and recruiting tools, ensuring seamless integration with custom systems.<br>• Assist in the selection and deployment of a new Product Information Management solution, integrating it with existing systems.<br>• Manage ongoing system support, including Zendesk and custom legacy systems, to optimize technical workflows.<br>• Coordinate with vendors to facilitate system integrations and address technical challenges.<br>• Develop and maintain technical documentation, including Business Requirement Documents (BRDs).<br>• Ensure successful data transfers, API mappings, and workflow integrations.<br>• Work within mixed project methodologies, including Agile and Waterfall, to deliver integration-focused outcomes.<br>• Act as a liaison between technical teams, vendors, and business stakeholders to ensure alignment and clarity.<br>• Troubleshoot and resolve system issues to maintain operational efficiency.
<p><br></p><p>We’re on the hunt for a driven <strong>self-starter</strong> who thrives in a fast-paced environment and isn’t afraid to <strong>take initiative</strong>. This role isn’t your typical call center position – it’s so much more! If you love helping others and delivering top-tier service but aren’t a fan of the stereotypical "call center vibe," you’re in the right place.</p><p><br></p><p>Here, you won’t just be another Senior Customer Service Representative – you’ll be a <strong>key player</strong> on the team. In this role, you’ll enjoy the feel of an office environment while making a tangible impact on operations. As the manager’s right hand, you’ll play a critical role in keeping the team focused, ensuring metrics stay on target, and ensuring the day-to-day operations flow seamlessly.</p><p><br></p><p>You won’t be micromanaged. We want someone who can <strong>think on their feet</strong> — someone who asks the right questions, follows up on loose ends, and keeps things moving forward.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li><strong>Support the CSR and Dispatcher</strong>: Jump in to back up overflow calls and assist with daily tasks.</li><li><strong>Monitor Performance</strong>: Review calls (AI and live), track metrics, and coach team members to improve.</li><li><strong>Drive Accountability</strong>: Follow up on missed payments, incomplete tasks, and ensure nothing slips through the cracks.</li><li><strong>Motivate the Team</strong>: Help keep morale high and energy up with creative ideas and encouragement.</li><li><strong>Handle Stats & Reporting</strong>: Compile performance data and share insights with the manager.</li><li><strong>Be the Go-To</strong>: Step in when things get busy, solve problems independently, and keep operations flowing.</li></ul>
<p>A client of ours is currently looking to bring on an account manager who can provide white glove customer service to their high end buyers.</p><p> </p><p>In this role you will be responsible for acting as a liaison between customers and various internal departments by supporting customer inquiries /questions. In this role you will be the first point of contact for the customer and you are responsible for assisting and resolving any issues that arise.</p><p> </p><p>Job Duties Include:</p><ul><li>Client/customer support</li><li>Acting as a gate keeper for client communication</li><li>Communicating via phone and email (there are more emails than calls)</li><li>Must have really strong interpersonal skills over phone and email</li><li>Addressing client needs and updating customer accounts </li><li>Processing customer orders product in system</li><li>Navigating various customer issues</li></ul><p><br></p>
Accounts Receivable Responsibilities<br><br>Prepare and distribute customer AR invoices for various types of products and services offered by the company.<br>Work with Sr. AR Collections Clerk and AR Supervisor to resolve billing issues that impact collectability of invoices.<br>Manage and maintain invoice documentation needed for audit and review purposes.<br>Respond to inquiries from internal and external clients related to AR invoices as needed.<br>Ensure that desk procedures are documented and kept current for changes in processes.<br>Support the A/R Supervisor with ad hoc projects and reporting as needed.<br><br>Accounts Payable Responsibilities<br><br>Enter vendor invoices in Inspyrus/Oracle AP systems including obtaining proper approvals and documentation to ensure that invoices are compliant with internal SOX guidelines.<br>Perform reconciliation and maintenance of major vendor accounts.<br>Maintain accurate and up-to-date vendor files in the Oracle AP system.<br>Process vendor invoices purchased with a PO and obtained Goods Receipt support as needed.<br>Process new vendor setup requests in Oracle including obtaining all documents required to setup the vendor (W-9, initial vendor invoice and/or bank instructions)<br>Scan invoices related to Intercompany billing.<br>Support the AP Director/AP Supervisor with ad hoc projects and reporting as needed.
<p>Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage client transactions and money movement requests</p><p>• Regularly communicate with clients regarding new business and existing issues</p><p>• Execute client-specific projects as needed</p><p>• Handle outbound calls and emails to service clients professionally</p><p>• Review and prepare comprehensive investment reports</p><p>• Accurately update client information for review meetings</p><p>• Confirm transactions with clients to ensure accuracy</p><p>• Responsibly manage calendars and CRM to record client interactions</p><p>• Resolve client queries via phone and email promptly and effectively</p><p>• Summarize meeting notes, emails, and financial data for client meetings</p>
We are looking for a Bilingual Spanish Property Administrative Assistant to join our team in Dorchester, Massachusetts. In this contract role, you will play a key part in managing administrative tasks and ensuring compliance with housing regulations. This position requires excellent organizational skills, a personable attitude, and the ability to handle sensitive information with professionalism.<br><br>Responsibilities:<br>• Conduct income recertifications for residents in compliance with HUD Section 8 regulations.<br>• Schedule and coordinate appointments with residents to ensure timely completion of required processes.<br>• Review income documentation, request additional supporting materials, and verify information as needed.<br>• Utilize RealPage OneSite software to manage records, with transferable knowledge of Yardi systems considered a plus.<br>• Maintain strict confidentiality while interacting with residents, including senior citizens and families.<br>• Provide exceptional customer service by addressing resident inquiries and assisting with their needs.<br>• Organize and manage a high volume of paperwork, both physical and electronic, ensuring accuracy and accessibility.<br>• File, track, and maintain documentation to support compliance and operational requirements.<br>• Answer inbound calls and perform receptionist duties as part of daily administrative responsibilities.<br>• Process work orders and provide assistance to residents and team members as required.
<p>Join a Top-Tier Law Firm: Thriving Litigation Legal Assistant Needed!</p><p><br></p><p>Do you thrive in a fast-paced legal environment, providing seamless support for top attorneys? Our client is a prominent law firm seeking a detail-oriented and highly organized Litigation Legal Assistant to join the firm’s dynamic team. </p><p><br></p><p>What you'll do:</p><p>• Be a client champion: Impress clients with your responsiveness and meticulous attention to detail.</p><p>• Support your team: Assist attorneys and paralegals with administrative tasks, staying organized, and meeting deadlines with ease.</p><p>• Master the tech: Utilize various software programs (like Microsoft Office and legal-specific ones) to streamline daily tasks.</p><p>• Manage like a pro: Oversee client information, emails, and documents, ensuring everything is organized and efficient.</p><p>• Communicate with confidence: Collaborate effectively both internally and externally, always maintaining a courteous demeanor.</p><p>• Be a document dynamo: Prepare letters, memos, and filings, ensuring accuracy and adherence to firm standards.</p><p>• Stay ahead of the curve: Proactively monitor deadlines and anticipate needs, keeping the team on track.</p><p>• And more! This role offers opportunities to contribute to various aspects of the litigation process.</p><p><br></p><p>Who you are:</p><p>• A meticulous individual with 3+ years of experience as a Litigation Legal Assistant.</p><p>• Tech-savvy and proficient in Microsoft Office suite.</p><p>• Possess a curious mind and understand the basics of the litigation process and court operations.</p><p>• A natural communicator who can articulate information clearly and concisely, both verbally and in writing.</p><p>• A resourceful problem-solver who thrives in a fast-paced environment and can prioritize tasks effectively.</p><p>• A team player who enjoys collaborating and thrives in a client-centric environment.</p><p><br></p><p>Why join us?</p><p>• Work at a prestigious law firm with a strong reputation and commitment to client service.</p><p>• Be part of a supportive and collaborative team that values your contributions.</p><p>• Enjoy a competitive salary and benefits package, including opportunities for career development.</p><p>• Make a real difference in the lives of our clients and contribute to the success of the firm’s litigation practice.</p><p><br></p><p>Ready to launch your legal career to the next level? Apply today and showcase your talent!</p>
<p>We are looking for an experienced Account Manager to join our team in South Holland, Illinois, within the manufacturing industry. This Contract-to-permanent position offers an exciting opportunity to manage existing accounts while driving new business growth in the Chicago sales territory. The ideal candidate will excel in building relationships with both purchasing agents and engineers, leveraging their technical expertise and sales acumen.</p><p><br></p><p>Responsibilities:</p><p>• Manage and grow existing client accounts, ensuring satisfaction and long-term partnerships.</p><p>• Identify and pursue new business opportunities within the assigned territory.</p><p>• Collaborate with purchasing agents and engineers to address client needs and provide tailored solutions.</p><p>• Respond to inbound inquiries and follow up on leads to secure new business.</p><p>• Build and maintain strong relationships with clients to drive customer retention and growth.</p><p>• Analyze customer requirements and recommend appropriate products or services.</p><p>• Use Microsoft 365 tools to manage client interactions and track sales activity.</p><p>• Prepare sales reports and forecasts to support strategic planning.</p><p>• Stay informed about industry trends and competitors to maintain a competitive edge.</p><p><br></p><p>The salary range for this position is $24/hr to $26/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.</p>
<p>🧭 Primary Responsibilities</p><ol><li>Audit Program Development & Execution</li></ol><ul><li>Help design and maintain the Internal and Supplier Audit Schedule.</li><li>Conduct 1st Party (Internal) and 2nd Party (Supplier) audits of Quality Management Systems (QMS) and products.</li><li>Ensure audits align with AS9100D requirements and possibly AS9110 if maintenance operations are involved.</li></ul><ol><li>Corrective Action Management</li></ol><ul><li>Analyze audit findings and initiate Root Cause Corrective Actions (RCCA).</li><li>Use tools like 5 Whys, PFMEA, and other quality methodologies to resolve issues.</li><li>Track and drive corrective actions to closure across 1st, 2nd, and 3rd party audits.</li></ul><ol><li>Regulatory & Customer Audit Support</li></ol><ul><li>Monitor and support external audits (e.g., FAA, customer audits).</li><li>Ensure compliance with industry certifications like AS9100, AS9110, AS9120, ISO9001, etc.</li></ul><ol><li>Reporting & Continuous Improvement</li></ol><ul><li>Report audit results to leadership, especially for Interiors (likely a business unit).</li><li>Contribute to continuous improvement of audit processes, forms, and communications.</li></ul><p><br></p>
<p><strong>Experienced Commercial Real Estate Paralegal</strong></p><p>Robert Half Legal Permanent Placement's busy legal client with a sophisticated commercial real estate practice is seeking a highly organized, detail-oriented <strong>Paralegal</strong> to support a dynamic group of attorneys in the <strong>Natick/Needham area.</strong> This is an<strong> opportunity</strong> for a legal professional who thrives in a fast-paced environment and enjoys being part of a collaborative, tech-forward team. Great pay and benefits for the right candidate - 4 weeks vacation etc. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support commercial real estate transactions from start to finish</li><li>Order and review documents, including title, survey, and due diligence materials</li><li>Conduct complex searches (UCC, bankruptcy, litigation)</li><li>Prepare estoppels, closing documents, and binders</li><li>Draft routine correspondence and manage timelines</li><li>Liaise with clients, outside counsel, and state agencies</li><li>Maintain organization across multiple attorney preferences (8 attorneys, 2 paralegals)</li><li>Embrace and utilize emerging legal technologies, including AI tools</li></ul><p><br></p>
<p><br></p><p>We’re looking for a sharp, motivated Staff Events Team Assistant to join our fast-paced team. This role is perfect for someone who thrives on multitasking, staying organized under pressure, and working collaboratively to ensure every detail is executed flawlessly.</p><p><strong>What You’ll Do:</strong></p><ul><li>Partner with the event team to support planning, coordination, and execution of events from concept through completion.</li><li>Assist in developing new accounts and building/maintaining strong client relationships.</li><li>Manage event logistics, including vendor coordination, timelines, contracts, and budgets.</li><li>Track project deadlines and deliverables, ensuring nothing slips through the cracks.</li><li>Research venues, vendors, and emerging industry trends to support creative event ideas.</li><li>Draft professional correspondence, proposals, and client presentations.</li><li>Maintain and update databases, project trackers, and event documentation.</li><li>Support onsite event management, including set-up, client interactions, and troubleshooting.</li><li>Collaborate across departments to ensure seamless communication and execution.</li><li>Anticipate team needs, solve problems proactively, and step in wherever help is needed.</li></ul><p><b> </b></p><p><br></p>
<p>The Cash Operations Analyst plays a critical role in managing and supporting the company’s cash-related activities. This includes the daily monitoring, reconciliation, and analysis of cash transactions, ensuring accuracy in recording and resolving discrepancies, and maintaining effective working relationships with banking institutions and armored carrier services. The role also provides financial and administrative support across various departments, contributing to strong internal controls and process improvement initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate the setup of banking and cash handling services for new business locations, including selecting armored carriers and ordering necessary supplies.</li><li>Oversee and reconcile both operational and corporate bank accounts to maintain accurate financial records.</li><li>Generate and interpret reconciliation reports, identifying trends, investigating variances, and uncovering opportunities for fraud prevention or cost reduction.</li><li>Record general ledger entries for daily and month-end cash activity.</li><li>Investigate and resolve cash deposit discrepancies quickly and effectively.</li><li>Review the work of offshore cash accounting team members for accuracy and adherence to standards.</li><li>Evaluate bank service fees against contractual terms to ensure financial efficiency.</li><li>Keep current on industry developments in banking and secure cash transportation services.</li><li>Collaborate cross-functionally with teams such as Treasury, Revenue Accounting, Sales Accounting, Financial Reporting, and Security.</li><li>Maintain positive and effective communication with financial service providers to ensure smooth day-to-day operations.</li><li>Act as the main point of contact for inquiries related to cash processing, banking services, and armored transport logistics.</li><li>Ensure compliance with Sarbanes-Oxley (SOX) requirements and assist in both internal and external audit processes.</li><li>Contribute to ongoing projects and provide on-demand financial reporting as required.</li><li>Train, support, and manage the performance of offshore staff, ensuring documented procedures are up-to-date and followed consistently.</li></ul><p><strong>Qualifications and Skills</strong></p><ul><li>A bachelor’s degree in Accounting, Finance, or a related field is preferred.</li><li>Minimum of three years’ experience in Treasury or Cash Accounting.</li><li>Familiarity with financial systems, with ReconNet experience being advantageous.</li><li>Strong organizational and analytical skills, with a detail-oriented approach to problem-solving.</li><li>Excellent communication abilities, both written and verbal.</li><li>Proven ability to adapt to shifting priorities and take initiative independently.</li><li>Customer-service mindset with a team-oriented attitude.</li><li>High level of dependability, discretion, and professionalism in all tasks.</li></ul>
We are looking for a dynamic Director of Product Management to lead the development and execution of innovative product strategies for our B2B SaaS platform. This leadership role requires a strategic thinker with hands-on experience in product lifecycle management and the ability to collaborate across departments to drive impactful solutions. Based in San Antonio, Texas, this position offers an opportunity to shape the future of our offerings while ensuring alignment with company goals and customer needs.<br><br>Responsibilities:<br>• Define and manage product roadmaps in collaboration with executive leadership to align with corporate goals.<br>• Conduct market research and competitive analysis to identify opportunities and address gaps.<br>• Lead cross-functional teams to execute product strategies and deliver high-quality solutions.<br>• Create detailed product specifications, including features, epics, and technical user stories, for development teams.<br>• Drive integration of third-party services and build strategic partner networks.<br>• Utilize data and analytics to inform product decisions and optimize performance.<br>• Develop technical documentation to support stakeholders and ensure clarity in product delivery.<br>• Engage with users to gather insights, address pain points, and refine product designs.<br>• Oversee sprint planning and manage iterative product development cycles.<br>• Collaborate with marketing and customer success teams to articulate feature benefits and execute go-to-market strategies.
We are looking for a dedicated Office Assistant to join our team in Albany, New York. This long-term contract position plays a key role in supporting the smooth operations of a busy healthcare office. The ideal candidate will provide front desk, administrative, and billing support while maintaining a welcoming and organized environment for patients and staff.<br><br>Responsibilities:<br>• Greet and assist patients and visitors in a friendly and attentive manner at the front desk.<br>• Handle administrative tasks such as scheduling appointments, managing office supplies, and maintaining organized records.<br>• Support billing and collections processes, including verifying insurance information and handling copay transactions.<br>• Collaborate with team members to ensure efficient workflow and address patient inquiries effectively.<br>• Serve as a backup for billing, accounts receivable, and collections tasks as needed.<br>• Utilize office software, including Eclipse and Microsoft Office, to complete daily responsibilities.<br>• Maintain a well-organized and clean reception area to enhance the patient experience.<br>• Assist in training and cross-training team members to ensure coverage in key operational areas.<br>• Manage interruptions and multitask effectively in a fast-paced environment.<br>• Provide additional administrative support to the Office Manager and other team members as required.
<p>We are seeking a motivated and tech-savvy <strong>Accountant </strong>to join our client’s team in Grand Rapids, Michigan. This role offers the chance to grow professionally, collaborate across departments, and make impactful contributions to organizational efficiency by streamlining processes and wearing multiple hats within a dynamic environment. This position offers minimal overtime and flexibility to support an excellent work-life balance.</p><p><br></p><p>For more information call Katie Ruger at 616-600-8734!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee accounts payable, accounts receivable, payroll, and credit processes within shared services, ensuring smooth and efficient workflows.</li><li>Conduct month-end close activities in alignment with both local and corporate guidelines, maintaining accurate and timely financial records.</li><li>Implement and monitor internal controls, compliance initiatives, and assist with external audit requirements to ensure adherence to regulatory and corporate standards.</li><li>Identify opportunities for process optimization and drive improvements that enhance efficiency and reduce financial complexities.</li><li>Collaborate across multiple departments, including HR, IT, Operations, and Purchasing, to resolve financial challenges and optimize cross-functional workflows.</li><li>Provide key insights during forecasting and budgeting processes to support strategic decision-making.</li><li>Manage fixed asset records and general ledger entries while maintaining organized and accurate financial documentation.</li><li>Leverage manufacturing accounting software to streamline financial operations, ensuring data accuracy and improving reporting capabilities.</li><li>Uphold compliance with regulatory requirements and company standards in all accounting practices.</li></ul><p>This role is ideal for a proactive professional who thrives in a fast-paced, evolving environment, enjoys finding efficiencies, and is eager to grow with an organization that values innovation and adaptability</p>
<p>We are looking for a skilled Senior Finance Manager to lead and optimize cost accounting processes within our organization. This role is based in South San Francisco, California, and focuses on ensuring the accuracy of manufacturing cost data, standard cost accounting, and cost analysis. The ideal candidate will have a strong background in cost accounting principles and a commitment to delivering actionable financial insights.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Partner with Accounting, Operations/CLIA Lab, IT, and Facilities to deliver cost accounting solutions.</li><li>Lead COGS modeling, reviews, and tracking against performance targets.</li><li>Oversee product costing, standard cost set-up, forecasts, budgets, and variance analysis.</li><li>Provide financial guidance and challenge assumptions in planning/budgeting processes.</li><li>Manage monthly/quarterly close of COGS and inventory, including journal entries and SOX/audit schedules.</li><li>Review inventory for excess/obsolete reserves with Operations and Supply Chain.</li><li>Collaborate on process improvements, controls, and SOX compliance for accurate inventory data.</li><li>Analyze standard vs. actual costs (materials, labor, overhead) and resolve root causes.</li><li>Develop cost methodologies for materials, labor, and overhead per GAAP.</li><li>Support ERP/FP& A tool initiatives and ensure accurate NetSuite cost data.</li><li>Drive financial aspects of product launch with focus on cost.</li><li>Deliver high-value financial analysis to guide investments, cost savings, and risk mitigation.</li><li>Identify and implement efficiencies in company-wide planning processes.</li><li>Handle ad-hoc financial requests as needed.</li></ul>
<p><br></p><p>We are seeking a highly organized and detail-oriented <strong>Project & Onboarding Coordinator</strong> to support both project administration and employee onboarding initiatives within our Property Management business. This individual will play a critical role in managing administrative aspects of client and internal projects, while also coordinating the onboarding process for new and transition hires across Retail, Office, and Industrial Property Management.</p><p>The ideal candidate will be able to balance multiple responsibilities, including project tracking, client communication, onboarding logistics, and documentation management—all while ensuring deadlines and quality standards are consistently met.</p><p><strong>Pay: $20-22</strong></p><p> <strong>Location:</strong> Remote (Preference for Central or Eastern Time Zone)</p><p> <strong>Hours:</strong> 32–40 hours per week (flexible based on workload)</p><p><strong>Key Responsibilities</strong></p><p><strong>Project Coordination:</strong></p><ul><li>Track and monitor project progress, ensuring deadlines are met and deliverables are completed.</li><li>Assist in scheduling and logistical coordination of client and internal meetings.</li><li>Communicate regularly with team members, management, and clients to ensure alignment.</li><li>Prepare progress reports, planning documentation, and meeting notes as needed.</li><li>Coordinate client support efforts and follow up on outstanding action items.</li></ul><p><strong>Onboarding Coordination:</strong></p><ul><li>Support the Onboarding Lead by managing administrative logistics for new and transition hires.</li><li>Maintain and update onboarding and training materials in partnership with Training and functional leads.</li><li>Schedule onboarding sessions, meetings, and training activities.</li><li>Manage new hire workflows in Smartsheet, ensuring accurate tracking and timely updates.</li><li>Serve as a resource for new hires, assisting with questions and guiding them through the onboarding process.</li><li>Partner with hiring managers, OS Team peers, and internal subject matter experts (SMEs) to ensure a smooth and compliant onboarding experience.</li></ul><p><br></p><p><strong>Required Skills & Qualifications</strong></p><ul><li>Previous experience in project coordination, onboarding coordination, or administrative project support.</li><li>Excellent organizational and time management skills, with the ability to manage multiple priorities.</li><li>Strong oral and written communication skills with proven follow-up and follow-through.</li><li>Strong customer service orientation with the ability to build collaborative working relationships.</li><li>Proficiency with Microsoft Office Suite and project management tools (Smartsheet preferred).</li><li>Ability to work independently and as part of a team.</li><li>Analytical skills to track data and prepare concise reports.</li></ul><p><br></p><p><strong>Education & Experience</strong></p><ul><li>Bachelor’s degree in Business, Project Management, or a related technical field preferred.</li><li>2+ years of experience in project coordination, HR onboarding, or administrative support roles.</li></ul><p><br></p>
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
We are looking for an experienced Office Manager to join our team in Williamsville, New York. In this long-term contract role, you will manage complex transactions and provide precise support for inquiries and requests. You will play a key role in ensuring data accuracy, optimizing business processes, and delivering exceptional service to internal and external stakeholders.<br><br>Responsibilities:<br>• Process and resolve unique or complex transactions outside of the platform with efficiency and precision.<br>• Address and respond to platform inquiries while adhering to service level agreements (SLAs).<br>• Collaborate with Account Managers and Business Owners to identify opportunities and convert them into actionable outcomes.<br>• Maintain data integrity and generate quality reports to support data-driven decision-making.<br>• Analyze business trends and provide meaningful insights to enhance platform adoption and usage.<br>• Perform order entry and transactional functions to support team requests.<br>• Optimize business workflows to improve operational efficiency.<br>• Ensure accurate verification and completion of transactional requests.<br>• Provide general support to the team, including assistance with customer care and communication.<br>• Resolve issues promptly while maintaining professionalism and tact.
<p>We are looking for a dedicated Customer Service Specialist to join our client's team in Columbus, Ohio. This long-term contract role is ideal for someone passionate about delivering exceptional service while fostering positive customer relationships. The position offers the opportunity to contribute to a dynamic environment, meeting performance goals and resolving customer concerns effectively.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships with over 100 customers daily by providing excellent service.</p><p>• Collaborate with team members to achieve and exceed targets, including call handling time, availability, customer satisfaction, sales, and quality goals.</p><p>• Address and resolve customer complaints and disputes promptly and effectively.</p><p>• Stay informed on company products, services, technologies, and procedures to assist customers efficiently.</p><p>• Adapt to varying shift schedules, including day, afternoon, evening, and weekend shifts, based on business needs.</p><p>• Utilize computer systems, reference materials, and multiple screens to resolve complex customer inquiries.</p><p>• Demonstrate clear and precise communication skills, ensuring proper grammar and pronunciation.</p><p>• Maintain a composed and attentive demeanor while handling customer interactions using headsets and sitting for extended periods.</p><p>• Leverage Microsoft Office applications and internet resources to support customer service activities.</p>
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Accounting for payroll and related benefits and withholdings including headcount reporting and related analytics of cost and headcount</li><li>Annual incentive bonus program including modeling of achievement and no less than quarterly true-ups</li><li>Stock based compensation plans including grant valuations under black-sholes, monte carlo among others and modification accounting considerations</li><li>Employee stock purchase plan including modeling of discount and program parameters</li><li>Defined benefit pension plans including actuarial coordination, assumption setting and settlement accounting</li><li>Multi-employer benefit plans including funded status and contributions</li><li>Other post-employment benefit plans including actuarial coordination, assumption setting and settlement accounting</li><li>Defined contribution plans and contributions</li><li>Auto liability including actuarial coordination and review of claims administration and reserve setting</li><li>Workers’ compensation including actuarial coordination and review of claims administration and reserve setting</li><li>Product liability including actuarial coordination and review of claims administration and reserve setting</li><li>General liability including actuarial coordination and review of claims administration and reserve setting</li><li>Health care insurance including actuarial coordination and review of claims administration and reserve setting</li><li>Captive insurance accounting for certain self-insurance reserves</li><li>Maintain compliance with U.S. GAAP, Sarbanes-Oxley (SOX), and corporate accounting policies.</li><li>Develop and implement internal controls to ensure financial accuracy and mitigate risk in employee benefits and self-insurance reserves.</li><li>Support internal and external audits, ensuring proper documentation and adherence to regulatory requirements.</li><li>Lead process improvement initiatives to enhance financial reporting accuracy, efficiency, and consistency.</li><li>Utilize data tools such as Power Query, Power BI, Alteryx, and Python to develop financial models, automate reporting, and generate actionable insights.</li><li>Improve data governance and system integration to enhance financial reporting accuracy, accessibility, and automation.</li><li>Provide data analytics and reporting support across finance, shared services, and accounting to drive strategic decision-making and operational efficiency.</li><li>Lead and mentor team members, fostering a culture of innovation and continuous improvement.</li><li>Partner with finance, human resources, operations, IT, and executive leadership to streamline financial reporting and enhance decision-making.</li><li>Drive finance transformation initiatives, incorporating automation and analytics to improve efficiency and reporting capabilities.</li><li>Serve as a strategic advisor on project and asset financial matters, providing insights to executive leadership.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for a Bilingual Customer Service Representative for a non-profit call center. This role is responsible for providing exceptional service and support to individuals in need. They play a vital role in promoting the organization's mission by assisting callers, addressing inquiries, and resolving concerns efficiently and empathetically. Fluency in English and Spanish, both written and spoken, is essential to ensure clear communication with diverse populations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Inbound and Outbound Call Management:</strong></li></ol><ul><li>Respond to calls from individuals requesting information or assistance.</li><li>Make outbound calls to follow up on requests, share updates, or gather additional information.</li></ul><ol><li><strong>Customer Support and Problem Resolution:</strong></li></ol><ul><li>Provide compassionate and accurate assistance to callers seeking resources, support services, or program details.</li><li>Address and resolve any issues or concerns professionally and promptly.</li></ul><ol><li><strong>Documentation and Data Entry:</strong></li></ol><ul><li>Log call details and customer interactions into the organization's database accurately.</li><li>Maintain confidential and sensitive information in compliance with policies.</li></ul><ol><li><strong>Language Support:</strong></li></ol><ul><li>Communicate fluently and effectively in both languages (English and Spanish) to assist callers from diverse backgrounds.</li><li>Translate documents or information when needed to support the organization’s operations.</li></ul><ol><li><strong>Knowledge of Non-Profit Services:</strong></li></ol><ul><li>Stay informed on the non-profit’s programs, mission, and available resources to provide accurate information to callers.</li><li>Collaborate with team members to ensure callers are connected to the appropriate services or teams.</li></ul><ol><li><strong>Training and Team Coordination:</strong></li></ol><ul><li>Participate in training sessions to stay updated on new policies, procedures, or services offered.</li><li>Work collaboratively with fellow customer service representatives to share insights and ensure smooth operations.</li></ul><p><br></p>
