We are looking for an experienced Business Systems Analyst to join our team on a long-term contract basis. Based in Lexington, Kentucky, this role offers a hybrid work environment with 2–3 days onsite preferred, though remote work may be considered for candidates meeting all requirements. This position is focused on execution, requiring hands-on involvement in system integrations, vendor coordination, and technical workflows to meet business needs effectively.<br><br>Responsibilities:<br>• Collaborate with internal teams to gather and translate business requirements into actionable technical solutions.<br>• Support the implementation of workforce and recruiting tools, ensuring seamless integration with custom systems.<br>• Assist in the selection and deployment of a new Product Information Management solution, integrating it with existing systems.<br>• Manage ongoing system support, including Zendesk and custom legacy systems, to optimize technical workflows.<br>• Coordinate with vendors to facilitate system integrations and address technical challenges.<br>• Develop and maintain technical documentation, including Business Requirement Documents (BRDs).<br>• Ensure successful data transfers, API mappings, and workflow integrations.<br>• Work within mixed project methodologies, including Agile and Waterfall, to deliver integration-focused outcomes.<br>• Act as a liaison between technical teams, vendors, and business stakeholders to ensure alignment and clarity.<br>• Troubleshoot and resolve system issues to maintain operational efficiency.

• A minimum of 5–8 years of experience as a Business Systems Analyst.<br>• Proficiency in workforce management tools such as Workday, Ceridian, or similar systems.<br>• Strong background in product data systems, including Zendesk or comparable platforms.<br>• Proven expertise in system integration, data workflows, API transfers, and technical mappings.<br>• Experience working with legacy or custom systems like AS 500.<br>• Ability to manage vendor relationships and coordinate across cross-functional teams.<br>• Familiarity with both Agile and Waterfall methodologies.<br>• Exceptional analytical and problem-solving skills to address technical challenges effectively.

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