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253 results for Senior Customer Service Representative jobs
- Oshkosh, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Oshkosh, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p>
- 2026-10-23T00:00:00Z
- Minneapolis, MN
- onsite
- Temporary / Contract
- 17 - 22 USD / Hourly
- <p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Roanoke, VA
- onsite
- Temporary / Contract
- 17 - 21.15 USD / Hourly
- <p>We are looking for a Customer Service Representative to support patient-facing operations across urgent care and outpatient laboratory settings in Roanoke, Virginia, 24014. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.</p>
- 2026-11-11T00:00:00Z
- Wausau, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Wausau, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-23T00:00:00Z
- Stevens Point, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Stevens Point, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-23T00:00:00Z
- Torrance, CA
- onsite
- Temporary to Hire
- 20.9 - 22 USD / Hourly
- We are looking for a Customer Service Representative to join a manufacturing organization in Torrance, California. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, managing order activity, and keeping service operations running smoothly in a fast-paced setting. The person in this role will serve as a key point of contact for customer needs, ensuring accurate order processing, timely communication, and effective issue resolution.<br><br>Responsibilities:<br>• Process customer purchase requests from receipt through final submission, ensuring all order details are complete and accurate.<br>• Maintain customer and order information by updating records, account details, and related data in internal systems.<br>• Respond to customer questions and service needs through clear, attentive communication across phone and email channels.<br>• Keep customers informed on order progress, shipping schedules, delays, and backorder status updates.<br>• Investigate service concerns and work with internal partners to resolve order, account, and fulfillment issues efficiently.<br>• Partner with account services, sales support, and cross-functional teams to address customer requests and improve overall service.<br>• Assist with selected eCommerce-related inquiries and offer guidance when additional support is needed.<br>• Maintain a high standard of accuracy while balancing multiple priorities during high-volume periods.
- 2026-11-05T00:00:00Z
- Ontario, CA
- onsite
- Temporary / Contract
- 22.8 - 26.4 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a manufacturing team in Eastvale, California on a Contract basis. This position supports customers who use commercial equipment by providing clear guidance, resolving technical concerns, and ensuring each interaction is handled with professionalism. The ideal candidate brings hands-on troubleshooting ability, strong communication skills, and a service-minded approach to solving product and equipment-related issues.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line assistance to customers by handling incoming calls and support inquiries related to equipment performance, product usage, and service needs.</p><p>• Investigate reported equipment or system problems, identify likely causes, and walk customers through practical steps to restore operation.</p><p>• Record customer interactions, technical findings, and resolution details accurately to maintain organized support documentation.</p><p>• Route advanced or unresolved concerns to the appropriate internal specialists while ensuring timely follow-up for the customer.</p><p>• Build positive customer relationships through responsive communication, professionalism, and consistent service quality.</p><p>• Work closely with service, operations, and other internal teams to coordinate solutions and address issues efficiently.</p><p>• Answer questions related to products, equipment capabilities, orders, and available services with clarity and accuracy.</p><p>• Support both inbound and outbound customer communication as needed to provide updates, gather information, and confirm issue resolution.</p>
- 2026-11-10T00:00:00Z
- Middletown, NY
- onsite
- Temporary / Contract
- 18.63 - 19 USD / Hourly
- <p>We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.</p><p>• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.</p><p>• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.</p><p>• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.</p><p>• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.</p><p>• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.</p><p>• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.</p>
- 2026-11-11T00:00:00Z
- Seattle, WA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Customer Service Representative to support daily operations in an ambulatory clinic in Seattle, Washington. This Long-term Contract position focuses on creating a welcoming and efficient experience for patients by coordinating appointments, managing communication, and assisting with front-line service needs. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple tasks in a busy clinical setting.<br><br>Responsibilities:<br>• Respond to incoming patient calls promptly and provide courteous, accurate assistance with questions, service needs, and follow-up requests.<br>• Arrange and update appointments while helping maintain an organized daily clinic schedule that supports smooth patient flow.<br>• Welcome patients upon arrival, assist with intake activities, and prepare them for their visit in a detail-focused and respectful manner.<br>• Enter and maintain service-related information accurately, including order details and other required documentation.<br>• Collect and process payments or other revenue-related transactions according to clinic procedures.<br>• Share approved test result information and relay messages clearly to patients, providers, and administrative staff as appropriate.<br>• Address patient concerns with empathy and care, escalating issues when needed to ensure timely resolution.<br>• Support communication and coordination between clinical and administrative teams to promote efficiency and patient safety.
- 2026-11-11T00:00:00Z
- Carson, CA
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions through phone and email with clear, accurate, and timely information.</p><p>• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.</p><p>• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.</p><p>• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.</p><p>• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.</p><p>• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.</p><p>• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.</p>
- 2026-11-13T00:00:00Z
- Westminster, CA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards.<br><br>Responsibilities:<br>• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options.<br>• Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed.<br>• Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up.<br>• Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes.<br>• Participate in assigned calling campaigns designed to enhance member service and strengthen engagement.<br>• Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently.<br>• Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels.<br>• Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards.<br>• Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations.<br>• Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
- 2026-11-13T00:00:00Z
- Las Vegas, NV
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Customer Service Representative to support a busy real estate and property office in Las Vegas, Nevada. This Contract position is ideal for someone who enjoys helping people, managing a steady flow of phone and in-person inquiries, and resolving community-related concerns with care and efficiency. The person in this role will serve as a key point of contact for residents, visitors, and internal teams while keeping communication organized and responsive.<br><br>Responsibilities:<br>• Respond to a high volume of incoming calls and walk-in inquiries, providing courteous and timely assistance for community-related questions and concerns.<br>• Address resident and visitor issues by gathering details, sharing accurate information, and directing matters to the appropriate team when needed.<br>• Prepare, review, and process forms, written responses, and general correspondence with strong attention to accuracy and completeness.<br>• Maintain organized filing and recordkeeping practices to support efficient office operations and easy document retrieval.<br>• Deliver administrative and customer support to other departments during peak periods or when additional coverage is required.<br>• Track inquiries and follow up on open items to help ensure issues are resolved in a timely and thorough manner.<br>• Communicate with individuals in a calm and respectful manner, especially when handling sensitive, urgent, or escalated situations.
- 2026-11-05T00:00:00Z
- Delray Beach, FL
- onsite
- Temporary / Contract
- 19 - 20 USD / Hourly
- We are seeking a detail oriented and customer-focused Bilingual Customer Service Representative to join our team. The ideal candidate will be fluent in both English and Spanish and have experience handling a high volume of inbound and outbound calls while delivering exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. <br> Key Responsibilities Manage a high volume of inbound and outbound customer calls daily. Assist customers in both English and Spanish with inquiries, requests, and issue resolution. Provide accurate information regarding products, services, accounts, and company policies. Document all customer interactions and updates in the company database. Respond to customer emails and follow-up communications in a timely manner. Resolve customer concerns professionally while maintaining a positive customer experience. Work closely with other departments to address customer needs and ensure timely resolution. Maintain compliance with company procedures and service standards. Meet established productivity, quality, and customer satisfaction goals.
- 2026-11-04T00:00:00Z
- Austintown Nt, OH
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- We are looking for a customer-focused, detail-oriented individual to support service coordination and work order activity for a busy construction and contractor environment in Ohio. This contract-to-permanent position is ideal for someone who thrives in a fast-moving setting, communicates clearly with vendors and internal teams, and can keep multiple service requests organized at once. This role will help drive work orders from initial intake through completion while ensuring timely updates, accurate documentation, and a high standard of client support.<br><br>Responsibilities:<br>• Manage service requests across multiple platforms by entering updates, reviewing details, and maintaining accurate records throughout the life of each order.<br>• Coordinate work orders from creation through closeout, ensuring progress is monitored, timelines are met, and outstanding items are followed through to resolution.<br>• Assign service calls to subcontractors based on established procedures, service expectations, and required response times.<br>• Schedule and oversee vendor visits, repair activity, inspections, and client-specific projects across multiple sites, confirming completion and documenting outcomes.<br>• Support field technicians by confirming dispatch details, obtaining estimated arrival times, assisting with site access, and processing approved adjustments when needed.<br>• Monitor open orders closely, follow up on quotes, parts availability, and technician status, and escalate urgent issues quickly to the appropriate contacts.<br>• Gather and review vendor billing support documents to help ensure required information is complete and aligned with client expectations.<br>• Communicate with internal departments and redirect calls when appropriate to maintain smooth coordination and efficient issue resolution.<br>• Produce and reference reports or database information requested by leadership and contribute ideas that improve workflow efficiency and service quality.
- 2026-11-13T00:00:00Z
- Hunt Valley, MD
- onsite
- Permanent / Full Time
- 65000 - 75000 USD / Yearly
- <p>Robert Half is seeking a Customer Service Representative to join a growing manufacturing organization that values customer satisfaction, operational excellence, and strong cross-functional teamwork. This role serves as the primary point of contact for customers, ensuring accurate order processing, proactive communication, and timely resolution of customer inquiries. The ideal candidate will have experience supporting customers within a manufacturing environment and a strong understanding of order management, lead times, production schedules, and customer account support.</p><p><br></p><p>Key Responsibilities</p><p>Customer Relationship Management</p><ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Build and maintain strong relationships with customers through professional, responsive communication.</li><li>Provide timely updates regarding order status, production schedules, shipments, and delivery commitments.</li><li>Manage customer expectations related to lead times, product availability, and expedited requests.</li><li>Coordinate with internal departments to ensure customer requirements are met.</li><li>Monitor customer performance metrics and assist with maintaining customer scorecards and service reports.</li><li>Escalate service, quality, or delivery concerns as needed and help drive resolution.</li></ul><p>Order Processing & Coordination</p><ul><li>Enter customer orders accurately into the ERP system.</li><li>Review customer purchase orders to verify product specifications, quantities, pricing, delivery requirements, and contractual terms.</li><li>Confirm order receipt and communicate expected delivery timelines.</li><li>Monitor open orders, backlog reports, and shipment schedules to identify and address potential delays.</li><li>Partner with production, planning, quality, inventory, and shipping teams to prioritize customer requirements and expedite orders when necessary.</li><li>Maintain accurate customer records and documentation.</li></ul><p>Returns & Issue Resolution</p><ul><li>Process customer returns, credits, and replacement requests.</li><li>Coordinate with internal departments to investigate product concerns and determine appropriate corrective actions.</li><li>Track return requests through completion and provide regular status updates to customers.</li><li>Ensure all customer issues are documented, resolved promptly, and closed professionally.</li><li>Support continuous improvement initiatives by identifying recurring customer concerns and recommending solutions.</li></ul><p>Reporting & Performance Tracking</p><ul><li>Generate customer account reports and service metrics.</li><li>Monitor on-time delivery performance, order accuracy, and customer satisfaction indicators.</li><li>Communicate account status updates and performance trends to management.</li><li>Assist in preparing customer-facing reports and business reviews.</li></ul><p><br></p><p><br></p>
- 2026-11-10T00:00:00Z
- Cincinnati, OH
- onsite
- Temporary to Hire
- 21 - 24 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a team in Cincinnati, Ohio. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customer accounts, managing order activity, and helping ensure a smooth experience from request through delivery. The person in this role will work closely with internal teams to address customer needs, provide accurate updates, and contribute to long-term client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Develop and strengthen day-to-day relationships with assigned customer accounts by serving as a reliable primary contact.</p><p>• Process customer orders with accuracy, maintain current order information in business systems, and monitor progress through completion.</p><p>• Partner with production, purchasing, and shipping teams to help keep orders on schedule and support on-time delivery.</p><p>• Investigate and resolve customer questions, service concerns, and order-related discrepancies in a timely manner.</p><p>• Compile customer-facing information such as pricing details, status updates, and recurring reports as requested.</p><p>• Assist with account support activities by identifying service improvements and helping create a positive customer experience.</p><p>• Manage inbound and outbound communication related to orders, account updates, and follow-up needs.</p><p>• Maintain organized records and documentation to support accurate order handling and responsive customer service.</p>
- 2026-11-11T00:00:00Z
- Doral, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for a Customer Service Representative to support daily front-office operations in Doral, Florida. Must be able to work 7am-4pm </p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and customers professionally at the reception area and direct them to the appropriate resource or department.</p><p>• Prepare accurate customer pricing information and deliver quotes in a timely and courteous manner.</p><p>• Respond to inbound inquiries by phone and assist customers with service-related questions, requests, and updates.</p><p>• Place outbound calls as needed to follow up on customer needs, confirm details, or provide additional support.</p><p>• Enter customer and order information carefully into internal records to help maintain accurate documentation.</p><p>• Perform day-to-day administrative duties that support smooth customer service operations and front-office efficiency.</p><p>• Coordinate routine office support tasks, including handling general inquiries and maintaining an orderly customer-facing area.</p>
- 2026-11-07T00:00:00Z
- Louisville, KY
- onsite
- Temporary to Hire
- 20.5865 - 23.837 USD / Hourly
- <p>We are looking for a Customer Service Representative to join our manufacturing team in Louisville, Kentucky. This in-person contract to hire opportunity is ideal for someone who enjoys supporting customers, coordinating across departments, and keeping order activity organized from start to finish. The Customer Service Representative in this role will help create a responsive service experience by handling inquiries, processing customer requests, and maintaining clear communication throughout each stage of the sales cycle. The Customer Service Representative hours are M-F, 8AM-5PM onsite.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by providing accurate product details, service support, and guidance on available solutions.</p><p>• Enter new orders, revise existing order information, and handle quote and sample requests with a high level of accuracy.</p><p>• Coordinate with teams such as marketing, logistics, and quality to ensure customer needs are addressed efficiently.</p><p>• Communicate updates proactively to customers, helping resolve issues and keeping orders moving smoothly through the process.</p><p>• Maintain complete and accurate records of customer conversations, service requests, and order-related activity.</p><p>• Oversee assigned inventory-related programs to ensure commitments are met and customers receive timely updates.</p><p>• Support inbound and outbound customer communication while delivering attentive service across phone and email channels.</p><p>• Participate in training activities to strengthen product knowledge and continuously improve service effectiveness.</p>
- 2026-11-13T00:00:00Z
- North Attleboro, MA
- onsite
- Temporary / Contract
- 18 - 21 USD / Hourly
- We are looking for a confident and detail-oriented Customer Service Representative to support contract follow-up activities for a construction-focused organization. This Long-term Contract position is ideal for someone who communicates with persistence and clarity while keeping account details accurate and organized. The person in this role will help move outstanding agreements toward completion, resolve payment-related questions, and maintain clear records of customer interactions.<br><br>Responsibilities:<br>• Contact customers regarding unsigned agreements and identify any issues preventing completion<br>• Review accounts with payment holds, research outstanding balances, and clarify next steps with customers<br>• Use persuasive and clear communication to encourage timely contract completion<br>• Reissue electronic documents for signature and ensure outdated requests are withdrawn when needed<br>• Access customer records to place calls or send messages and document each interaction thoroughly<br>• Track follow-up activity carefully to help reduce delays and support contract resolution<br>• Coordinate with internal teams as needed to address account concerns and remove obstacles to completion
- 2026-11-12T00:00:00Z
- Pittsburgh, PA
- onsite
- Temporary / Contract
- 20 - 25 USD / Hourly
- <p>We are looking for a Customer Service Representative to support customers from our Pittsburgh, Pennsylvania location through a Contract - hire opportunity. In this role, you will serve as a primary point of contact for callers, provide timely assistance, and ensure each interaction is handled with professionalism and care. The ideal candidate is comfortable managing a high volume of communication, entering order details accurately, and delivering dependable service in a call center environment. Monday - Friday on site 8:30am - 5pm, pay range $20 - $25/hr based off experience.</p><p><br></p><p><br></p><p><br></p>
- 2026-10-29T00:00:00Z
- Roanoke, VA
- onsite
- Temporary to Hire
- 17 - 17 USD / Hourly
- <p>We are looking for a Patient Access Specialist to support front-end patient services in a busy healthcare setting in Roanoke, Virginia. This contract to permanent oppportunity is ideal for someone who enjoys helping patients, maintaining accurate information, and keeping daily administrative workflows organized. The person in this role will serve as a key point of contact for patients and visitors while helping ensure each interaction is handled efficiently and professionally.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors in a courteous manner and create a welcoming experience from arrival through check-in.</p><p>• Complete patient intake tasks by entering demographic details, confirming coverage information, and maintaining accurate records.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with follow-up changes to support clinic operations.</p><p>• Receive payments such as co-pays and reconcile daily collections with accuracy and attention to detail.</p><p>• Partner with medical and administrative staff to keep patient movement and office activity running smoothly throughout the day.</p><p>• Respond to patient questions and concerns with professionalism, and route more complex issues to the appropriate team members when needed.</p><p>• Safeguard sensitive health information by following privacy standards and established confidentiality procedures.</p>
- 2026-10-30T00:00:00Z
- White Plains, NY
- remote
- Temporary to Hire
- 19 - 20 USD / Hourly
- <p>We are looking for a dependable Customer Service Representative for a contract opportunity supporting business customers in White Plains, New York. This part-time role is ideal for someone who thrives in a fast-paced service setting, enjoys solving issues, and can balance customer communication with administrative follow-up. </p><p><br></p><p>For this role, we are seeking candidates who are skilled in speaking both spanish and english fluently. </p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain accurate order details, service notes, credits, and related information within internal systems.</p><p>• Create special orders and process customer requests while ensuring all documentation is complete and up to date.</p><p>• Handle a steady volume of inbound and occasional outbound calls while delivering clear, courteous, and solution-focused support.</p><p>• Escalate complex service issues when needed and follow through to help ensure timely resolution.</p><p>• Support daily operational workflows by monitoring account activity and maintaining organized customer records.</p><p>• Participate in training activities, including system learning and scenario-based practice, to build confidence and accuracy in the role.</p>
- 2026-11-13T00:00:00Z
- Richmond, VA
- onsite
- Temporary / Contract
- 19.95 - 23.1 USD / Hourly
- We are looking for a Customer Service Representative to support vendor and client account servicing in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works efficiently in a high-volume environment, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, guide them through payment and registration-related questions, and help ensure account details are complete and correct.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Provide clear guidance on payment methods, registration steps, and account setup expectations while delivering a positive customer experience.<br>• Enter new information and revise existing records in internal databases with a high level of accuracy and attention to detail.<br>• Record customer conversations, status changes, and planned next steps to maintain complete and organized account histories.<br>• Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still outstanding.<br>• Examine account data to identify inconsistencies, investigate the source of issues, and work directly with customers to correct them.<br>• Partner with internal teams to help move account requests forward and support timely issue resolution.<br>• Achieve daily performance targets related to call activity, service quality, productivity, and overall customer support effectiveness.
- 2026-11-12T00:00:00Z
- East Syracuse, NY
- onsite
- Temporary to Hire
- 21 - 23 USD / Hourly
- We are looking for a Customer Service Representative to join a service-focused team in East Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing multiple requests throughout the day, and building strong working relationships across internal teams and external partners. In this role, you will support order activity, respond to product and availability questions, and help ensure customers receive timely, accurate updates. The position offers hands-on training and ongoing development within a collaborative environment that values accountability, quality, and continuous improvement.<br><br>Responsibilities:<br>• Handle incoming customer interactions by phone, in person, and through online order channels, providing pricing, product availability, and order support.<br>• Serve as a key point of coordination between customers, manufacturing partners, and local sales teams to keep requests moving efficiently.<br>• Prepare quotes, process orders, and communicate updates using customer relationship and order management tools.<br>• Develop working knowledge of product lines and related resources so you can address customer questions with accuracy and confidence.<br>• Monitor stock status across factory and local office locations to help meet delivery expectations and recommend practical solutions when items are limited.<br>• Maintain prompt follow-up with customers, ensuring responses or status updates are provided within established service timelines.<br>• Support value-added offerings such as delivery options, assembly-related services, and required product documentation or certificates.<br>• Use internal systems and service platforms to track requests, document customer information, and contribute to quality and process improvement efforts.<br>• Participate in cross-training and team support activities to provide coverage where needed and strengthen overall service performance.
- 2026-10-29T00:00:00Z
- Little Ferry, NJ
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Customer Service Representative to support customer interactions and order-related activities for an aerospace organization in Little Ferry, New Jersey. This Long-term Contract position is ideal for someone who enjoys delivering responsive service, managing order details accurately, and working across teams to help customers receive timely information and support. The role requires strong attention to detail, a clear communication style, and the ability to handle administrative and reporting tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Deliver a welcoming and attentive service experience for customers, ensuring each interaction is handled with courtesy and efficiency.<br>• Work closely with internal teams to help expedite spare parts requests and support on-time fulfillment of customer needs.<br>• Enter and track requests for quotations, and prepare sales orders when customer requirements move forward.<br>• Investigate customer concerns, gather relevant information, and coordinate solutions to resolve service-related issues.<br>• Provide timely follow-up on shipment status, delivery updates, and related order information.<br>• Maintain accurate customer activity records by documenting transactions, concerns, and updates within Siebel.<br>• Prepare and distribute reports as needed to support operational and customer service activities.<br>• Connect customers with the appropriate internal departments or external vendors when additional service information is needed.<br>• Complete administrative assignments and other support duties as directed to meet business priorities.
- 2026-11-13T00:00:00Z