We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Cary, North Carolina. This Contract to permanent position offers an excellent opportunity to work in a fast-paced environment within the wholesale distribution industry. You will play a vital role in delivering exceptional service to customers while contributing to the success of our team.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues efficiently.<br>• Process and manage product orders with accuracy and attention to detail.<br>• Handle outbound and inbound calls to offer solutions and identify customer needs.<br>• Collaborate with team members to meet performance metrics and achieve sales goals.<br>• Utilize consultative selling techniques to recommend products and services to customers.<br>• Maintain thorough knowledge of company systems and processes to ensure seamless service delivery.<br>• Participate in paid training sessions to enhance skills and knowledge.<br>• Foster a detail-oriented and supportive work environment while adhering to business casual dress code.
<p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve issues and ensure customer satisfaction</li><li>Maintain accurate customer records and documentation</li><li>Collaborate with other teams to address customer needs</li><li>Provide product or service information as needed</li><li>Identify and escalate complex issues to appropriate staff</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Clearwater, Florida. In this role, you will play a crucial part in assisting clients with medical payment solutions, ensuring a seamless experience in resolving claims-related issues. This position requires excellent communication skills, attention to detail, and a strong focus on accuracy in a business casual environment.<br><br>Responsibilities:<br>• Handle inbound and outbound calls to provide assistance regarding medical claims.<br>• Inform customers about claim denials and guide them through available payment plan options.<br>• Collaborate with clients to create solutions that address outstanding claims.<br>• Maintain detailed and accurate records of client interactions and solutions.<br>• Deliver exceptional customer service to ensure client satisfaction.<br>• Communicate effectively with customers, addressing concerns and resolving issues promptly.<br>• Adhere to company policies and procedures while interacting with clients.<br>• Work collaboratively with internal teams to address customer inquiries.<br>• Participate in onboarding and training processes for continuous improvement.<br>• Demonstrate integrity and empathy in all customer interactions.
We are looking for skilled Customer Service Representatives to join our team in Baltimore, Maryland. This long-term contract position offers an excellent opportunity to provide exceptional support in a fast-paced call center environment. Successful candidates will play a key role in ensuring customer satisfaction through effective communication and problem resolution.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries with professionalism and efficiency.<br>• Provide accurate information regarding services and policies to callers.<br>• Document interactions and maintain detailed records in the system.<br>• Collaborate with team members to address complex customer concerns.<br>• Ensure timely resolution of issues while adhering to company protocols.<br>• Perform data entry tasks to update customer information as required.<br>• Monitor call queues and prioritize tasks to meet performance targets.<br>• Follow established guidelines to handle sensitive or confidential information.<br>• Participate in training sessions to stay updated on procedures and tools.<br>• Deliver exceptional customer experiences by demonstrating empathy and active listening.
We are looking for a motivated Customer Service Representative to join our team in Hackensack, New Jersey. In this contract to permanent position, you will play a pivotal role in delivering excellent service, managing customer inquiries, and ensuring smooth order processes. This is an excellent opportunity for someone who thrives in a dynamic environment and values building strong client relationships.<br><br>Responsibilities:<br>• Provide precise and timely pricing information to customers for various products.<br>• Accurately enter and oversee customer orders, ensuring deadlines are met.<br>• Initiate outbound calls to potential clients to introduce company offerings and secure sales.<br>• Develop and maintain consistent weekly orders by leveraging persuasive communication and follow-up strategies.<br>• Address customer concerns with professionalism and resolve issues efficiently.<br>• Collaborate with logistics teams to coordinate shipping for out-of-town orders.<br>• Adapt to changing tasks and responsibilities, demonstrating flexibility in daily operations.
We are looking for experienced and dedicated Customer Service Representatives to join our team in Baltimore, Maryland. In this long-term contract position, you will play a vital role in delivering exceptional service to customers, ensuring their inquiries and concerns are handled efficiently. This role is ideal for individuals who thrive in fast-paced environments and excel at communication and problem-solving.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, email, or other communication channels with professionalism and accuracy.<br>• Maintain detailed and organized customer records by performing data entry tasks and updating information as needed.<br>• Resolve customer issues by identifying solutions and ensuring timely follow-up.<br>• Provide clear and concise information on services, policies, and procedures to customers.<br>• Collaborate with team members and other departments to address complex customer concerns.<br>• Meet or exceed performance metrics, including call handling time and customer satisfaction scores.<br>• Adhere to company guidelines and protocols to ensure compliance and quality service.<br>• Manage multiple tasks simultaneously while maintaining a high level of attention to detail.<br>• Participate in training sessions to stay updated on service offerings and best practices.
We are looking for an experienced Customer Service Representative to join our team in Sharonville, Ohio. In this contract position, you will play a vital role in delivering exceptional service to customers and ensuring seamless coordination with technicians and internal teams. This role requires strong organizational skills, effective communication, and a customer-focused mindset to support daily operations and maintain satisfaction.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, providing assistance or escalating issues to dispatchers as needed.<br>• Accurately record call details and update systems in a timely manner.<br>• Coordinate service resources and collaborate with the operations team to ensure smooth workflows.<br>• Handle customer inquiries, dispatch technicians, and conduct follow-up actions to resolve issues efficiently.<br>• Partner with accounting teams to manage new customer setups and address purchase order inquiries.<br>• Adjust labor levels daily based on workload requirements with input from the Operations Manager.<br>• Monitor and track technician activity throughout the day to optimize productivity and cost-effectiveness.<br>• Maintain customer satisfaction by investigating concerns, routing them to the appropriate staff, and addressing special requests.<br>• Proactively reach out to customers to ensure quality service and share call data with leadership teams.<br>• Utilize service management software and relevant tools to execute daily tasks effectively.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently.<br>• Process orders and ensure data entry is completed accurately and in a timely manner.<br>• Respond to both inbound and outbound calls with professionalism and empathy.<br>• Maintain detailed records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to address customer concerns and escalate complex issues when necessary.<br>• Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Stay informed about company policies, procedures, and updates to provide consistent and accurate information.<br>• Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
We are looking for two motivated and detail-oriented Customer Service Representatives to join our team in Richfield, Wisconsin. In this long-term contract role, you will focus on data entry, order management, and providing exceptional support to customers, all while working in a collaborative and supportive environment. This position offers a great opportunity to expand your skills and grow professionally within the wood and furniture manufacturing industry.<br><br>Responsibilities:<br>• Accurately input quotes, invoices, and sales orders into the company’s system to ensure seamless processes.<br>• Assist in creating sales orders, identifying correct components, and verifying the accuracy of all documentation.<br>• Respond promptly and professionally to customer inquiries via email and phone, maintaining high service standards.<br>• Collaborate with team members to complete administrative tasks and support overall workflow.<br>• Participate in training sessions to learn company systems and processes, gradually expanding your responsibilities.<br>• Address challenges in a fast-paced environment with a problem-solving mindset, seeking assistance when necessary.<br>• Manage a high volume of tasks efficiently while maintaining attention to detail and organization.<br>• Maintain a positive and proactive attitude, contributing to a friendly and productive work atmosphere.
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
<p>We are looking for a dedicated Customer Service Representative to join our team in Matthews, North Carolina. This is a Contract to permanent position within the high-tech pharmaceutical and biotech industry. The ideal candidate will excel at providing exceptional customer service while managing inbound and outbound calls, domestic and international customer order processing, and maintaining strong attention to detail. This role offers an opportunity to grow professionally in a dynamic and supportive environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide accurate solutions through phone and email communication.</p><p>• Handle inbound and outbound calls professionally, ensuring customer satisfaction and timely resolution of issues.</p><p>• Process customer orders with precision, verifying details to ensure accuracy and compliance.</p><p>• Maintain detailed records of customer interactions and transactions using company systems.</p><p>• Collaborate with internal teams to address customer needs and improve service delivery.</p><p>• Ensure adherence to company policies and procedures while resolving customer concerns.</p><p>• Identify opportunities to improve customer service processes and contribute ideas for enhancement.</p><p>• Manage multiple tasks effectively while maintaining a focus on quality and efficiency.</p><p>• Provide support and guidance to customers regarding product and service offerings.</p><p>• Demonstrate a positive attitude and professionalism in all interactions.</p>
We are looking for a dedicated Customer Service Representative to join our team in Tonawanda, New York. This is a Contract to permanent position, offering an excellent opportunity for detail-oriented growth and long-term stability. The ideal candidate will provide exceptional support to clients, manage inquiries efficiently, and contribute to a positive team environment.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing client inquiries and resolving issues promptly.<br>• Process and manage orders with accuracy and efficiency, ensuring smooth workflow.<br>• Collaborate with team members to maintain a cohesive and productive work environment.<br>• Handle inbound calls with professionalism, providing solutions and guidance to customers.<br>• Organize and maintain files and documentation to ensure accessibility and compliance.
We are looking for a Customer Service Representative to join our team in Lynnwood, Washington. This role is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity to develop your skills in customer support and order management. The ideal candidate will be detail-oriented, proactive, and capable of handling customer inquiries with professionalism.<br><br>Responsibilities:<br>• Accurately process incoming orders, ensuring timely entry and routing to the appropriate warehouse.<br>• Coordinate the preparation and shipment of product samples based on customer requests.<br>• Collaborate with warehouse and shipping teams to ensure prompt and efficient order fulfillment.<br>• Perform data entry tasks to maintain up-to-date customer records and order information.<br>• Respond to customer inquiries via email and phone with a focus on delivering excellent service.<br>• Assist with occasional travel arrangements for participation in trade shows.<br>• Utilize Microsoft Dynamics SL and Microsoft Office tools to manage order processing and communications effectively.
<p>We are looking for a dedicated Customer Service Representative to join our team in Honolulu, Hawaii, on a contract basis. As part of the transport industry, this role involves assisting customers with their needs while delivering exceptional service. The ideal candidate will thrive in a fast-paced environment and be committed to ensuring customer satisfaction through effective communication and problem-solving. If interested in this role, please call us at 880-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Welcome customers with professionalism and guide them through the check-in process while adhering to company policies.</p><p>• Verify customer identification and reservation details, ensuring all information is accurately recorded in the system.</p><p>• Address inquiries about services, amenities, and local attractions, providing helpful recommendations and assistance.</p><p>• Resolve customer concerns efficiently, escalating complex issues to supervisors when necessary.</p><p>• Monitor the premises to ensure safety and promptly report any security concerns or hazards.</p><p>• Coordinate with housekeeping and maintenance teams to guarantee readiness and upkeep of facilities.</p><p>• Identify opportunities to introduce customers to additional services or upgrades to enhance their experience.</p><p>• Maintain detailed and accurate records of customer transactions, interactions, and incident reports.</p>
We are looking for a dedicated Customer Service Representative to join our team in Boca Raton, Florida. This long-term contract position offers the opportunity to assist individuals in qualifying for valuable programs through outbound calls and personalized communication. The role is fully remote, with equipment provided and requires occasional visits to the office for troubleshooting or equipment-related tasks.<br><br>Responsibilities:<br>• Conduct outbound calls to inform and assist individuals about qualifying programs, ensuring all communications follow provided scripts.<br>• Schedule appointments for program participation and document all interactions thoroughly.<br>• Leave detailed voicemail messages when necessary and accurately record responses.<br>• Utilize Microsoft Remote Desktop and other tools to manage and track communications effectively.<br>• Collaborate with team members to meet project deadlines and performance goals.<br>• Handle data entry tasks to ensure accurate and up-to-date records.<br>• Respond to email correspondence promptly and with attention to detail.<br>• Address technical issues with equipment by visiting the office when remote solutions are not feasible.<br>• Follow established procedures for picking up and returning equipment at the office.<br>• Maintain a focused and distraction-free work environment to ensure high-quality service delivery.
<p>Our team is seeking a dedicated Customer Service Representative for a long-term contract opportunity in North Canton, Ohio. In this role, you will be a key driver of exceptional customer experiences and efficient shipping operations, handling both domestic and international logistics. If you are detail-oriented, communicate effectively, and possess strong organizational skills, we encourage you to apply.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, process, and monitor domestic and international shipments to ensure on-time delivery.</li><li>Coordinate with shipping carriers, freight forwarders, and customs brokers to facilitate logistics operations.</li><li>Generate shipping labels, commercial invoices, and customs documentation in compliance with regulations.</li><li>Track shipments and resolve delivery issues promptly, minimizing operational disruptions.</li><li>Maintain current shipping logs and ensure adherence to international shipping standards.</li><li>Support inventory management efforts for incoming and outgoing shipments.</li><li>Provide customers with timely updates on orders, product information, and resolutions to service-related concerns.</li><li>Process orders, quotes, returns, and warranty claims accurately and efficiently.</li><li>Document customer interactions to support service improvement initiatives.</li><li>Collaborate with internal teams to ensure seamless follow-up and customer satisfaction.</li></ul><p><br></p>
<p>Robert Half is seeking a proactive and customer-focused <strong>Customer Service Specialist</strong> to support one of our growing client partners. This role is ideal for individuals who are passionate about delivering excellent service, strengthening customer relationships, and helping clients navigate products, services, and solutions with confidence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer questions via phone, email, chat, or case management systems</li><li>Resolve issues by researching solutions, coordinating with internal teams, and following up promptly</li><li>Support order processing, account maintenance, and general customer requests</li><li>Record all interactions accurately in CRM or ticketing platforms</li><li>Identify trends in customer feedback and share insights to help improve service processes</li><li>Assist customers with onboarding, product navigation, and troubleshooting</li><li>Maintain a professional, customer-first approach in every interaction</li><li>Meet established performance and quality metrics</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Struthers, Ohio. This long-term contract position is ideal for someone with a background in manufacturing, metals, or industrial sales who thrives in a dynamic environment. In this role, you will be responsible for handling customer inquiries, managing orders, and ensuring smooth communication between clients and internal teams.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding aluminum extrusion products.<br>• Process orders efficiently while ensuring all customer requirements are met.<br>• Address customer concerns and resolve issues to maintain high satisfaction levels.<br>• Collaborate with internal teams to coordinate and fulfill customer needs.<br>• Enforce company policies and labor agreements consistently.<br>• Adapt to shifting priorities and manage tasks effectively.<br>• Maintain positive and attentive interactions with customers and colleagues.<br>• Utilize Microsoft Office Suite and customer relationship management software to organize and track customer data.<br>• Apply problem-solving skills to identify and resolve challenges in a timely manner.<br>• Stay informed about manufacturing processes and technical terminology relevant to the aluminum extrusion industry.
<p> The Customer Service Specialist is responsible for building customer loyalty and confidence by receiving and responding to inquiries across all communication channels. Acting as the main point of contact for products and services, you will work directly with customers and sales professionals to ensure exceptional service, resolve issues, and elevate the customer experience. This role requires a collaborative approach to problem resolution, a commitment to achieving customer expectations, and a drive to continuously strengthen customer relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to incoming calls, emails, and requests from customers and internal business partners.</li><li>Communicate with customers to understand their needs, concerns, and requirements, ensuring active listening and empathy in all interactions.</li><li>Seek support from team members as needed, and recommend effective solutions independently or in coordination with field representatives or managers.</li><li>Perform item look-up, sourcing, and order placement tasks, collaborating with the Field Sourcing team as required. Enter and follow up on customer orders.</li><li>Oversee the maintenance and tracking of stock, indirect, and direct orders. Manage and monitor back orders and open orders to ensure timely fulfillment.</li><li>Process credits and returns accurately and within established timeframes.</li><li>Maintain delivery status and order source tracking to guarantee successful, on-time deliveries.</li><li>Identify, monitor, and recommend solutions to customer concerns, including any service failures.</li><li>Maintain open lines of communication with external and internal partners in Sales, Operations, and Credit.</li><li>Solve routine, straightforward problems by analyzing options using standard procedures.</li><li>Apply product knowledge and a solid understanding of company policies, systems, and procedures to maximize customer satisfaction.</li><li>Use available resources to organize, communicate, and document all customer interactions.</li><li>Perform other duties as assigned or required.</li></ul>
<p>Robert Half is looking for a motivated and detail-oriented Customer Service Representative to join our team in Lexington-Fayette, Kentucky. In this Contract to permanent position, you will play a key role in managing travel reservations and ensuring exceptional client satisfaction. This opportunity is ideal for individuals who excel in multitasking, problem-solving, and delivering top-notch service in a fast-paced environment.</p><p><br></p><p>1st and 2nd shift positions available. Multiple shifts available. 12 open positions!!</p><p><br></p><p>Responsibilities:</p><p>• Manage customer reservation requests, ensuring they align with client travel policies and typically involve 1-10 room nights.</p><p>• Reserve accommodations based on client guidelines, including budget, amenities, mileage, and preferences.</p><p>• Respond promptly to client inquiries and meet deadlines for reservation requests.</p><p>• Utilize critical thinking to identify hotel options that balance client needs and financial objectives.</p><p>• Accurately input reservation details and updates into the system.</p><p>• Apply knowledge of hotel industry trends and regional markets to deliver tailored options.</p><p>• Communicate effectively with clients to resolve issues related to changes, extensions, or cancellations.</p><p>• Collaborate with internal teams to identify and recommend hotel options that align with client preferences.</p><p>• Maintain a high level of service by anticipating and addressing client needs.</p><p>• Participate in scheduled training sessions and team meetings to stay informed and enhance skills.</p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Lewes, Delaware. This Contract to permanent position focuses on ensuring smooth and efficient patient access, while delivering excellent customer service. The role requires strong communication skills and the ability to handle various administrative and patient-related tasks with professionalism.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and conduct compliance checks to ensure adherence to medical necessity standards.<br>• Provide clear and thorough patient instructions while collecting and verifying insurance details and processing physician orders.<br>• Utilize overlay tools effectively to manage patient records and ensure seamless data accuracy.<br>• Handle pre-registration of patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.<br>• Assist patients with understanding their financial responsibilities, including point-of-service collections and past-due balances.<br>• Offer payment plan options and address billing inquiries with precision and care.<br>• Deliver outstanding customer service, contributing to high satisfaction ratings as measured by Press Ganey.<br>• Operate within systems such as Epic EMR and Allscripts to manage patient information and streamline administrative processes.<br>• Respond to inbound calls with professionalism, addressing patient needs and resolving concerns efficiently.<br>• Collaborate with team members to ensure a supportive and organized patient access experience.
We are looking for a detail-oriented and proactive Customer Service Representative-Funding (Tier II) to join our team in West Henrietta, New York. This role involves supporting accounts receivable processes, ensuring timely and accurate reporting, and delivering exceptional customer service. As part of a long-term contract position, you will play a key role in maintaining financial accuracy and fostering positive client relationships.<br><br>Responsibilities:<br>• Accurately enter data for invoiced purchases and prepare weekly accounts receivable packets, including reserve analysis.<br>• Monitor and analyze invoice activity to identify discrepancies or potential risks.<br>• Compile and share detailed reports with senior management, ensuring clarity and timeliness.<br>• Collaborate with customers and team members to meet satisfaction goals while adhering to company objectives.<br>• Manage and transmit accounting and payment reports, such as wires, aging reports, and subsidiary financial documents.<br>• Address customer inquiries promptly and professionally to maintain trust and satisfaction.<br>• Offer insights to management by analyzing client activity and providing feedback based on sound business principles.<br>• Ensure all tasks are completed in a timely, organized, and efficient manner to support company policies.<br>• Participate in occasional travel for required training and maintain a strong understanding of company dynamics.<br>• Uphold teamwork and contribute to a positive work environment through effective communication and collaboration.
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Provide detailed pricing information and generate price quotes based on customer requirements.<br>• Collaborate with internal teams to resolve issues and maintain smooth order processing.<br>• Maintain accurate records of customer interactions and transactions in the database.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Support sales efforts by offering product details and assistance with pricing inquiries.<br>• Identify opportunities for improving customer service processes and contribute to team efficiency.<br>• Uphold company standards by delivering high-quality service and maintaining professionalism.<br>• Assist with general administrative tasks as needed to support the customer service team.
