We are looking for a dedicated Customer Service Representative to join our team in Mount Pleasant, South Carolina. This is a Contract to permanent position, offering an excellent opportunity to contribute to a service-oriented environment. The role requires flexibility to work rotating shifts, including weekends and holidays, and a strong focus on accuracy in data entry. Responsibilities: • Provide exceptional customer support by answering inbound calls and addressing customer inquiries promptly. • Manage outbound calls to follow up on customer requests or resolve issues. • Accurately process orders and update information through heavy data entry tasks. • Ensure a high level of attention to detail in all customer interactions and documentation. • Collaborate with team members to maintain smooth operations and meet service standards. • Handle weekend and holiday shifts with reliability and commitment. • Maintain a detail-oriented and courteous demeanor while managing high call volumes. • Identify and escalate complex issues to appropriate departments for resolution. • Stay informed about company policies and procedures to provide accurate information to customers.

• Proven experience in customer service, preferably in a call center environment. • Strong skills in order entry and handling inbound and outbound calls. • Exceptional attention to detail, especially in data entry tasks. • Availability to work rotating shifts, including weekends and holidays. • Excellent communication skills, both verbal and written. • Ability to multitask and manage time effectively in a fast-paced setting. • Proficiency in using customer service software or related tools. • Dependability and a strong work ethic to consistently meet job requirements.

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Mount Pleasant, SC
onsite
Contract / Temporary to Hire
20.00 - 21.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Mount Pleasant, South Carolina. This is a Contract to permanent position, offering an excellent opportunity to contribute to a service-oriented environment. The role requires flexibility to work rotating shifts, including weekends and holidays, and a strong focus on accuracy in data entry. Responsibilities: • Provide exceptional customer support by answering inbound calls and addressing customer inquiries promptly. • Manage outbound calls to follow up on customer requests or resolve issues. • Accurately process orders and update information through heavy data entry tasks. • Ensure a high level of attention to detail in all customer interactions and documentation. • Collaborate with team members to maintain smooth operations and meet service standards. • Handle weekend and holiday shifts with reliability and commitment. • Maintain a detail-oriented and courteous demeanor while managing high call volumes. • Identify and escalate complex issues to appropriate departments for resolution. • Stay informed about company policies and procedures to provide accurate information to customers.
2026-01-29T16:38:47Z

Customer Service Representative Job in Mount Pleasant, SC | Robert Half