Robert Half is hiring! Apply today! <br> Develops and maintains a deep understanding of all solutions, applications, infrastructure, and overall company mission and objectives. Maintains all public, private and hybrid cloud servers and associated environments, email (Microsoft 365/Exchange), and any associated platforms. Maintains, troubleshoots, and supports Active Directory, DHCP, DNS, Microsoft SQL Databases, Microsoft 365, Exchange Online, EntraID, Teams, and backup software. Manages the data center and all associated equipment, including hardware, software, and related applications. Participates in and performs on-premise to cloud-based and cloud to cloud migrations. Researches, recommends, and implements innovative and automated approaches for system administration tasks. Implements, tests, and troubleshoots Active Directory Group Policies (GPOs) and other policies utilized by workstation and server endpoints. Maintains and performs systems backups, data recovery, and any associated configurations, which include replications and archivals. Maintains SAN (Storage Area Network) environments in both Operations Center (HQ) and Disaster Recovery sites, ensuring proper data replication continuity. Recommends, schedules, and performs hardware and software upgrades in a timely manner, including system security patches. Installs all equipment with appropriate security features/tools following hardening standards, and resolves security issues/vulnerabilities related to the server, storage, and associated environments. Maintains user environments, file shares, and their associated permissions. Provides end-user-support for all hardware, software, and peripheral devices. Works within the IT Help Desk and project management platforms by assuming, updating, and resolving escalated service requests and projects. Mentors and provides guidance to other team members on requests/projects.
<p>We are seeking a <strong>hands-on Infrastructure Manager</strong> to support a large education-focused organization in the <strong>San Antonio area</strong>. This position is <strong>fully onsite</strong> and offered on a <strong>temp-to-hire</strong> basis. The ideal candidate is a strong technical generalist who can operate at both a strategic and tactical level while supporting a diverse end-user environment.</p><p>Key Responsibilities</p><ul><li>Deliver <strong>Level II and Level III</strong> support for systems, servers, and end-user workstations</li><li>Oversee and respond to alerts from endpoint protection and security platforms</li><li>Monitor and maintain on-prem and cloud-based server environments, ensuring availability and performance</li><li>Administer and support <strong>Google Workspace</strong> environments for staff and students</li><li>Support application lifecycle activities including deployment, updates, integrations, and license management</li><li>Participate in planning and execution of district-wide systems integrations and infrastructure initiatives</li><li>Manage and maintain <strong>mobile device management (MDM)</strong> for organization-owned devices</li><li>Support filtering and content control systems for student devices, both on-site and remote</li><li>Maintain and support <strong>backup and disaster recovery</strong> solutions and related hardware</li><li>Assist with system security reviews, audits, and investigative efforts</li><li>Configure, deploy, and maintain <strong>camera servers and surveillance services</strong></li><li>Maintain Active Directory, file shares, and system filtering protocols</li><li>Create, update, and deploy system images across environments</li><li>Test and evaluate new hardware, software, and support tools prior to rollout</li><li>Assist with computer lab builds, refreshes, and upgrade projects</li><li>Support student online testing initiatives, including readiness assessments</li><li>Deploy, manage, and maintain on-site testing cache servers</li><li>Develop and update technical documentation and standard operating procedures</li><li>Coordinate with third-party vendors for system access, troubleshooting, and issue resolution (remote and onsite)</li><li>Assist with vendor scope-of-work definition and technical validation</li><li>Provide end-user support and issue resolution via email, phone, and other electronic communication channels</li></ul><p>Technical Skills & Experience</p><p>To be successful in this role, candidates should demonstrate experience with:</p><ul><li>Windows and macOS environments</li><li>Windows Server (2012–2019)</li><li>Active Directory administration</li><li>Cloud and on-prem infrastructure support</li><li>Moderate networking knowledge (routing, switching, and basic troubleshooting)</li><li>Aruba networking equipment</li><li>Routers, switches, and firewall technologies</li><li>Firewall platforms such as <strong>Palo Alto or Fortinet</strong> (configuration or programming experience is a plus)</li><li>Endpoint and internet security tools</li><li>Command-line fundamentals across <strong>Windows, Linux, and Unix</strong> systems</li><li>Standard productivity and internet-based software platforms</li></ul><p><br></p>
<p>We’re partnering with a growing organization in Jacksonville to bring on an IT Support / Systems Support Specialist who will play a key role in supporting end users and maintaining core IT infrastructure. This is a hands-on role ideal for someone strong in Microsoft environments with foundational networking experience.</p><p>What You’ll Be Doing:</p><ul><li>Provide desktop and systems support across Windows 11 environments</li><li>Manage and troubleshoot Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)</li><li>Administer and support Active Directory (user provisioning, permissions, group policies)</li><li>Troubleshoot basic networking issues (connectivity, VPN, printers, switches, routers)</li><li>Support onboarding/offboarding and user access management</li><li>Assist with system updates, patching, and security best practices</li><li>Document processes and resolve tickets efficiently</li></ul><p><br></p>
We are looking for a skilled End User Support Engineer to manage and maintain macOS devices within our enterprise environment in Jacksonville, Florida. This position focuses on utilizing Jamf Pro for endpoint management and ensuring all systems meet organizational standards for security, compliance, and performance. The ideal candidate will have hands-on experience with macOS administration and a strong ability to provide advanced technical support and automation solutions.<br><br>Responsibilities:<br>• Administer and configure Jamf Pro for managing the lifecycle of macOS devices, including enrollment, updates, and compliance enforcement.<br>• Develop and implement policies, scripts, and profiles to streamline Mac management and enhance security.<br>• Collaborate with the Information Security team to ensure macOS devices meet compliance standards for encryption, updates, and application controls.<br>• Provide tier-3 technical support for macOS-related issues, including hardware, operating system, and applications.<br>• Integrate Jamf Pro with enterprise systems such as Intune and identity management tools to enhance functionality.<br>• Create and maintain detailed documentation, standard operating procedures, and knowledge articles for Mac support processes.<br>• Monitor device health, compliance status, and update progress through Jamf Pro and related tools.<br>• Plan and execute macOS upgrade cycles and manage application deployment strategies.<br>• Coordinate with vendors for Apple hardware procurement and lifecycle management.
<p>We are seeking a skilled and hands-on Network Deployment Manager to oversee the planning, coordination, and execution of network installation projects across the Midwest. This role is ideal for a technical leader who thrives in fast-paced environments, enjoys solving complex network challenges, and is comfortable managing teams in the field. <strong>To learn more, apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email is on LinkedIn). </strong></p><p><br></p><p>The ideal candidate brings strong networking experience—including Wi-Fi systems, surveillance solutions, fiber and structured cabling—and has a proven ability to lead and develop field technicians. This position plays a key role in ensuring high-quality deployments and exceptional customer service. <strong>To learn more, apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email is on LinkedIn). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, manage, and mentor a team of 4–7 installation technicians, ensuring skill development, productivity, and adherence to company standards</li><li>Oversee end-to-end delivery of network installation projects: planning, site assessments, execution, testing, documentation, and closeout</li><li>Design, install, and maintain Wi-Fi networks, surveillance camera systems, and supporting network infrastructure</li><li>Perform advanced network diagnostics, PC troubleshooting, device configuration, and performance validation</li><li>Supervise and participate in fiber installations, structured cabling, and cable routing</li><li>Collaborate with project managers, engineering teams, subcontractors, and customers to ensure project success and timelines</li><li>Maintain quality control, safety standards, and professional conduct on all job sites</li><li>Travel regionally on a weekly basis, with occasional nationwide assignments</li></ul>
100% onsite in WDM offices<br>Applicants must be flexable to work occasional Tuesday - Saturday work week as needed. With all the moving pieces for this project and the need to have desks with equipment ready to be set on Monday mornings, there could be the occasional scheduled week where the days for that week will be shifted to include a Saturday with a week's minimum notice. The ideal candidate will need to be flexible when possible. We will try to limit this as much as possible, but cannot predict the frequency. License and own transportation is also a key requirement as individuals will be moving between locations within WDM offices. <br>Job Title: Desktop Support Technician<br>Job Summary<br>The IT Desktop Technician is responsible for the physical deployment, movement, and setup of end user workstation environments. This role focuses on preparing, installing, relocating, and supporting desktop equipment to ensure employees have fully functional and professional workspaces. The position works closely with IT teams, Facilities, and business stakeholders to support office moves, new hires, desk reconfigurations, and hardware refresh initiatives.<br>Key Responsibilities<br>• Perform physical setup, teardown, and relocation of end user desk and workstation equipment, including desktops, laptops, monitors, docking stations, keyboards, mice, and peripherals<br>• Coordinate and execute employee desk moves, office relocations, and department reconfigurations<br>• Set up new hire workstations prior to start dates, ensuring equipment is operational and standards are met<br>• Assemble and cable workstation hardware, ensuring clean and organized setups<br>• Troubleshoot basic hardware, connectivity, and peripheral issues during setup and migration activities<br>• Maintain inventory accuracy by documenting asset assignments, moves, and returns in asset management systems<br>• Work closely with Facilities and IT leadership to schedule and plan move activities with minimal business disruption<br>• Decommission equipment and prepare hardware for reuse, storage, or disposal following IT policies<br>• Ensure compliance with company security, safety, and IT standards<br>• Provide excellent customer service and clear communication to end users throughout the move and setup process<br>Required Qualifications<br>• 1–3 years of experience in IT desktop support, hardware deployment, or field services<br>• Hands on experience setting up and moving computer workstations and peripherals<br>• Basic understanding of Windows and/or macOS operating systems<br>• Familiarity with enterprise hardware (Lenovo, monitors, docking stations)<br>• Ability to lift and move computer equipment (up to 50 lbs.)<br>• Strong organizational skills and attention to detail<br>• Excellent interpersonal and customer service skills<br>• Valid driver’s license (if role includes travel between sites)<br>Preferred Qualifications<br>• Experience supporting office moves or large scale hardware deployments<br>• Basic cable management and ergonomic workstation setup knowledge<br>• CompTIA A+ or similar certification<br>Working Conditions<br>• Primarily on site role with frequent movement throughout office spaces<br>• Frequent bending, lifting, and carrying of equipment<br>• Occasional after hours or weekend work to support large moves or business needs
We are looking for a Test Center Administrator to oversee operations at a testing site in Rapid City, South Dakota. In this role, you will ensure a smooth testing experience by assisting candidates with check-in procedures, monitoring the testing environment, and maintaining compliance with testing regulations. This is a long-term contract position ideal for individuals with excellent organizational and customer service skills.<br><br>Responsibilities:<br>• Facilitate the check-in process for test candidates, including verifying identification and ensuring compliance with test center policies.<br>• Conduct regular monitoring of the testing area every 10-15 minutes to maintain security and prevent cheating.<br>• Perform security checks to ensure candidates do not have prohibited items such as calculators or notes.<br>• Manage light administrative tasks, such as organizing paperwork and scanning documents.<br>• Provide assistance to candidates using web-based testing platforms and applications.<br>• Operate computer systems efficiently to support testing processes.<br>• Ensure the testing environment remains quiet and free from distractions.<br>• Address and resolve candidate inquiries or issues in a courteous and timely manner.<br>• Maintain accurate records of testing activities and incidents.<br>• Uphold confidentiality and security standards at all times.
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
<p>We are looking for a Tier III Support Technician to serve as an escalation point for complex technical issues and support enterprise IT environments across endpoints, servers, and cloud platforms. This role requires deep technical troubleshooting, systems administration skills, and the ability to work independently on advanced issues and projects.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as Tier III escalation support for complex endpoint, system, and network issues</li><li>Troubleshoot Windows/macOS endpoints, servers, and enterprise applications</li><li>Administer Active Directory, Group Policy, Microsoft 365, and identity platforms</li><li>Manage endpoint management tools (Intune, SCCM/MECM, JAMF, etc.)</li><li>Diagnose and resolve performance, security, and configuration issues</li><li>Implement and support security policies, patching, and vulnerability remediation</li><li>Collaborate with network, server, and security teams on infrastructure projects</li><li>Document solutions, procedures, and knowledge base articles</li><li>Mentor Tier I/II technicians and provide technical guidance</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team in Rocky Hill, Connecticut. This contract-to-permanent position offers an excellent opportunity to utilize your technical expertise and customer service skills in a dynamic environment. The ideal candidate will demonstrate strong communication abilities, attention to detail, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to PC hardware and software configurations.<br>• Provide effective troubleshooting support for Office applications, including Word, Excel, PowerPoint, Outlook, Visio, and SharePoint.<br>• Manage help desk email and IT ticket tracking systems to ensure timely resolution of user requests.<br>• Collaborate with team members and hospital staff to address computing infrastructure challenges efficiently.<br>• Utilize knowledge of network topology and protocols to support basic network operations.<br>• Ensure accurate documentation of technical issues and solutions for future reference.<br>• Deliver excellent customer service by clearly communicating with both technical and non-technical users.<br>• Prioritize and manage multiple tasks and projects to meet deadlines effectively.<br>• Install, configure, and maintain PC hardware, ensuring optimal performance.<br>• Provide guidance and training to users on system functionalities as needed.
We are seeking a motivated and detail-oriented Operations Support team member to join our group in Eden Prairie, Minnesota. This long-term contract position involves managing a variety of operational tasks to ensure smooth order processing and exceptional customer satisfaction. With mentorship and guidance, you will play a vital role in addressing operational challenges and improving processes in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Utilize technology and established processes to identify operational issues and collaborate with team members to resolve roadblocks.<br>• Build strong working relationships with internal teams and external partners to coordinate product pricing, transportation, and informational needs across multiple accounts.<br>• Manage and plan order activities with accuracy, ensuring all tasks are completed effectively within the operating systems.<br>• Coordinate order-related tasks, such as tracking shipments, handling exceptions, reconciling inventory, forecasting replenishments, and resolving claims or credits.<br>• Address and resolve issues with exception orders by collaborating with clients, service providers, distribution and product supply partners, and other stakeholders.<br>• Maintain accurate item-level data in company systems, including pack sizes, pricing, and product descriptions.<br>• Identify and mitigate service failures, such as late deliveries, to minimize disruptions to customer operations.<br>• Deliver exceptional customer service by responding promptly and professionally to inquiries from external parties.<br>• Communicate operational updates and business status to team members in a clear and concise manner.<br>• Support team objectives and operational targets while contributing to continuous process improvements.
We are looking for a skilled and motivated Support Services Technician 3 to join our team in Kansas City, Kansas. In this role, you will provide comprehensive technical support to ensure smooth operation of software and hardware systems. This is a long-term contract position, offering the opportunity to work remotely after completing a 6-8 week in-office training program.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to Windows and Apple devices, ensuring timely and effective solutions.<br>• Document all troubleshooting steps and resolutions in the ticketing system with precision and accuracy.<br>• Maintain a detail-oriented and positive attitude while interacting with users and team members.<br>• Perform network printer and multifunctional device troubleshooting to address connectivity or functionality issues.<br>• Administer Active Directory tasks, including password resets and assigning users and computers to appropriate groups.<br>• Troubleshoot remote connectivity issues, ensuring seamless access for users.<br>• Resolve problems related to network drive access and file storage.<br>• Utilize problem management databases and help desk systems to streamline support processes.<br>• Provide guidance and support to users on software applications, email systems, and operating systems.<br>• Collaborate with team members on more complex issues, escalating problems as needed.
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p><p><br></p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Help Desk Analyst I to join our team in the York, PA area. In this long-term contract position, you will provide exceptional technical support to internal users, ensuring smooth operation of hardware, software, and systems. This role requires strong troubleshooting abilities, excellent communication skills, and the ability to work efficiently in a fast-paced environment. For consideration, please apply directly!</p><p><br></p><p>Responsibilities:</p><p>• Deliver courteous and efficient support to internal users through the IT Service Desk.</p><p>• Diagnose and resolve technical issues related to hardware, software, and networking before escalating when necessary.</p><p>• Maintain detailed records of all service calls and resolutions using the designated tracking system.</p><p>• Provide remote technical assistance to users as required.</p><p>• Collaborate in team meetings and share constructive feedback for process improvements.</p><p>• Manage service desk communications in the absence of the Lead Service Desk Technician.</p><p>• Participate in after-hours support using company-issued mobile devices.</p><p>• Complete service requests and updates within the tracking tool promptly.</p><p>• Maintain attentive and positive interactions with clients and colleagues.</p><p>• Contribute to ongoing efforts to enhance service desk procedures and workflows.</p>
We are looking for a dedicated Line Support Technician to join our team in Haw River, North Carolina. In this role, you will ensure the smooth operation of production-critical systems and applications, providing essential technical support to plant floor users and Tier 1 computer systems. This position is a long-term contract opportunity within the automotive industry, offering a chance to work in a dynamic and evolving environment.<br><br>Responsibilities:<br>• Monitor and maintain Tier 1 production-critical applications and equipment, ensuring stability and swift resolution of issues.<br>• Provide technical support for plant floor client systems, end-user desktop applications, and network setups.<br>• Collaborate with plant floor personnel to understand operational processes and resolve system-related issues effectively.<br>• Assist in the implementation and upgrade of Tier 1 computer systems and related technologies.<br>• Review and respond to alerts from various monitoring systems to ensure seamless operations.<br>• Document and follow established processes to troubleshoot and resolve technical issues.<br>• Manage second and third-level support calls, escalating unresolved matters to the appropriate teams.<br>• Perform hardware troubleshooting for devices including printers, desktop PCs, laptops, and handheld scanners.<br>• Utilize problem ticketing applications to track, prioritize, and resolve support requests.<br>• Adapt to changing technologies and work environments, applying IT best practices and methodologies.
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Troubleshooting:</strong> Diagnose and resolve complex technical issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support.</li><li><strong>Ticket Resolution:</strong> Handle escalated support tickets, ensuring that they are resolved in a timely and efficient manner while maintaining high levels of end-user satisfaction.</li><li><strong>User Training:</strong> Provide guidance and training to end-users on software applications, system best practices, and advanced problem-solving techniques to improve self-sufficiency.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues, contributing to a knowledge base for the IT support team.</li><li><strong>Vendor Coordination:</strong> Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware or software solutions.</li><li><strong>Remote Support:</strong> Offer remote assistance to users, ensuring prompt and effective resolution of issues, especially in situations where on-site support is not required.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical problems, and work on strategies to prevent their reoccurrence.</li><li><strong>Escalation Management:</strong> Collaborate with Tier 3 support teams to resolve issues that require advanced technical expertise, ensuring seamless handover of escalated tickets.</li></ol><p><br></p>
<p>Hannah Savage with Robert Half is seeking a highly motivated <strong>Engineering Manager</strong> to lead, mentor, and grow a multidisciplinary team of engineers and technicians within her client's manufacturing operations. This is a hands-on leadership role focused on driving engineering excellence, strengthening processes, and supporting continuous improvement across their production environment.</p><p><br></p><p>The ideal candidate brings proven supervisory or management experience, a strong technical foundation, and a passion for coaching and developing high-performing teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, supervise, and mentor a team of engineers and technicians, fostering a collaborative and growth-oriented environment.</li><li>Provide technical guidance, help set priorities, and oversee daily engineering operations.</li><li>Drive continuous improvement initiatives across manufacturing processes, equipment, and workflow efficiency.</li><li>Partner with cross-functional teams—including Production, Quality, Supply Chain, and Maintenance—to support operational goals.</li><li>Manage engineering projects from concept through implementation, ensuring timelines, budget, and quality targets are met.</li><li>Monitor team performance, provide feedback, and support professional development planning.</li><li>Ensure adherence to safety standards, regulatory requirements, and company policies.</li><li>Leverage data and system tools to support decision-making and operational improvements.</li></ul><p><br></p><p><strong>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today! </strong></p>
<p>An established company in the Tulsa, Oklahoma area is searching for IT manager with multi-client environment experience. In this role, you’ll oversee a dynamic technical environment leveraging the Microsoft stack, including Azure cloud solutions and Active Directory administration. You will also oversee client IT operations, projects and deliver proactive support for diverse client systems.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Lead technical teams to deliver exceptional support and project delivery for MSP type clients.</li><li>Architect, deploy, and maintain infrastructure built around Microsoft technologies (Azure, Active Directory, Office 365).</li><li>Manage cloud migration projects, identity/access controls, and network security.</li><li>Collaborate with business stakeholders and clients to align technology solutions with operational needs.</li><li>Mentor technicians, establish best practices, and enforce compliance standards.</li></ul>
<p><strong>Network Engineer (Contract / Contract-to-Hire)</strong></p><p>Location: Virginia Beach, VA</p><p>Type: On-site, 6-month contract with possible contract-to-hire</p><p><strong>Position Overview</strong></p><p>We are seeking a Network Engineer to support and enhance an enterprise, multi-site network environment with a strong focus on security, availability, and reliability. This role is hands-on and execution-focused, working with modern networking and security platforms in a compliance-driven environment.</p><p>The ideal candidate is comfortable operating in complex infrastructures, understands high-availability design principles, and can confidently support enterprise networking and security technologies in production environments.</p><p>This position is on-site and offered as a 6-month contract, with the potential to convert to full-time based on performance and organizational needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, configure, deploy, and maintain enterprise network infrastructure across core, distribution, and access layers.</li><li>Support and administer HPE Aruba networking solutions, including switching and wireless infrastructure.</li><li>Implement and maintain high-availability (HA) network architectures, including redundancy, failover, and resiliency strategies.</li><li>Configure, manage, and troubleshoot next-generation firewalls, including security policy design, SSL decryption, VPNs, and HA configurations.</li><li>Support secure network segmentation, VLAN design, and routing best practices.</li><li>Work with cloud-based edge security and networking services such as WAF, DDoS mitigation, secure DNS, traffic inspection, and Zero Trust access models.</li><li>Monitor network performance, availability, and security using logging, monitoring, and troubleshooting tools.</li><li>Participate in incident response, root-cause analysis, and remediation efforts.</li><li>Collaborate with infrastructure, security, and operations teams.</li><li>Contribute to network documentation, diagrams, and operational standards.</li></ul><p><br></p>
