<p>We are looking for a Senior Network Operations Engineer to join our team in Marysville, Ohio, supporting a dynamic and fast-paced automotive environment. </p><p>This is a long-term, multi-year assignment that requires an experienced individual to ensure the seamless operation, monitoring, and maintenance of network systems across multiple locations. The role involves onsite work and offers an exciting opportunity to contribute to the stability and efficiency of critical network infrastructure.</p><p><br></p><p>This role is onsite 5 days/week in Marysville, OH</p><p><br></p><p>Responsibilities:</p><p>• Provide onsite network support for 80 locations.</p><p>• Monitor and analyze network performance using tools such as ThousandEyes, NetBrain, NetFlow, and PingPlotter.</p><p>• Respond to network outages, troubleshoot issues, and coordinate with vendors to restore smooth operations.</p><p>• Perform reviews of log files to assess network health and identify potential risks.</p><p>• Conduct data center floor support, including equipment installation, maintenance, and upgrades.</p><p>• Collaborate on projects involving the design, configuration, and replacement of network equipment.</p><p>• Manage incident resolution, problem-solving, and change management processes for network systems.</p><p>• Assist Network Engineering teams with the design and configuration of switches, routers, and other network devices.</p><p>• Provide exceptional customer support and remote assistance for network-related issues.</p><p>• Ensure 100% network uptime by monitoring systems and proactively addressing performance concerns.</p>
We are looking for a skilled Network Engineer I to join our team in Seattle, Washington. In this long-term contract role, you will play a key part in developing, maintaining, and optimizing network communications to ensure seamless connectivity and performance. This position offers an excellent opportunity to apply your technical expertise and problem-solving abilities in a collaborative environment.<br><br>Responsibilities:<br>• Assist in the design and implementation of internal and external network systems to support organizational needs.<br>• Perform testing and evaluation of network systems to identify and resolve issues, ensuring optimal functionality.<br>• Troubleshoot routing, switching, and link-related problems to maintain stable and reliable network operations.<br>• Collaborate with team members to improve network configurations and make necessary enhancements.<br>• Utilize knowledge of Border Gateway Protocol (BGP) and WAN technologies to optimize network performance.<br>• Work with Arista systems and other networking tools to streamline operations and improve efficiency.<br>• Apply creativity and judgment to develop solutions to network challenges and contribute to continuous improvement.<br>• Monitor network systems to proactively address potential issues and maintain high availability.<br>• Document procedures and configurations to ensure consistency and facilitate knowledge sharing.<br>• Report progress and findings to supervisors while adhering to project timelines and objectives.
We are looking for an experienced Sr. Network Engineer to design, implement, and maintain secure and efficient network solutions that support our organization's growth and operational needs. This role requires a strategic thinker with deep expertise in network architecture, troubleshooting, and security protocols. Based in Santa Ana, California, the successful candidate will play an integral part in ensuring seamless connectivity and optimal performance across all network systems.<br><br>Responsibilities:<br>• Design and implement secure and scalable network solutions to facilitate seamless sharing of applications and resources across the organization.<br>• Collaborate with vendors and internal departments to procure hardware, software, and services required for network operations.<br>• Analyze and resolve complex network issues to ensure high performance and reliability.<br>• Evaluate, test, and recommend advanced networking solutions to enhance infrastructure capabilities.<br>• Mentor less experienced network administrators and engineers, fostering skill development and growth.<br>• Develop innovative strategies to integrate acquired companies into the organization's standard network technology stack.<br>• Conduct comprehensive analysis and testing of network infrastructure to align with business objectives and industry standards.<br>• Stay updated on emerging technologies and implement leading-edge solutions to meet organizational needs.<br>• Ensure the security of network systems by configuring firewalls, intrusion detection/prevention systems, and access controls.<br>• Manage disaster recovery environments and contribute to business continuity planning.
<p><strong>Position: Systems Engineer (MSP)</strong></p><p>Robert Half is seeking an experienced Systems Engineer for our partner in IT Managed Services. This role is responsible for delivering advanced technical services across a range of infrastructure environments. The position supports clients on complex issues and plays an active role in maintaining strong client relationships through reliable system performance and project execution.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role. Local travel to client sites is required, with some remote flexibility. </strong></p><p><br></p><p><strong>Core Responsibilities:</strong></p><ul><li>Manage day-to-day administration of client IT environments, including on-prem and cloud-based infrastructure.</li><li>Develop and maintain data backup strategies and disaster recovery plans in alignment with business continuity goals.</li><li>Establish and enforce security protocols around user authentication and system auditing.</li><li>Design and deploy customized infrastructure solutions to meet client-specific technical requirements.</li><li>Conduct network analysis and support advanced routing, switching, and connectivity needs.</li><li>Provide guidance and escalation support to service desk and field personnel on technical incidents.</li><li>Collaborate with account teams to scope and present solutions to stakeholders.</li><li>Lead implementation of infrastructure and systems projects with minimal supervision.</li><li>Troubleshoot and resolve high-impact or escalated support issues across client environments.</li></ul><p><br></p>
<p>Key Responsibilities:</p><p>• Network Design and Implementation: Plan, deploy, and optimize modern Cisco network architecture, including Cisco ISE and Cisco 9800 Series Wireless Controllers, ensuring secure, high-performing, and scalable network solutions.</p><p>• SD-WAN Expertise: Support, monitor, and enhance SD-WAN technologies to improve connectivity and operational efficiency across multiple sites.</p><p>• Network Security: Collaborate with IT and security teams to maintain data security and compliance, ensuring adherence to healthcare regulations (e.g., HIPAA).</p><p>• Project Management: Lead end-to-end network initiatives, from design and deployment to testing and documentation. Effectively manage stakeholder communications and timelines.</p><p>• Troubleshooting and Maintenance: Monitor network performance and resolve issues proactively to minimize downtime and disruptions.</p><p>• Documentation and Reporting: Produce and maintain clear, concise documentation on network configurations, processes, and updates.</p><p>• Collaboration and Support: Work with cross-functional teams, including IT support staff, clinical teams, and external vendors, to meet organizational needs and goals.</p>
<p>Enable business goals by working closely with personnel across the enterprise to capture requirements, research, evaluate, design, plan, implement, and support critical business software and services, and improve existing processes and infrastructure.</p><p>Maintain business availability by designing, implementing, and managing a monitor & alert system with automated processes/responses for key business systems.</p><p>Share information, mentor, and provide guidance to all technology related teams across the businesses.</p><p>Establish, document, and adhere to standards for systems design, testing, implementation, support, and security.</p><p>Document Standard Operating Procedures, Knowledge Base articles, and Fixing Guides to promote user and administrator self-service. Provide regular ticket updates to keep requestors and team members informed of progress and resolution know-how.</p><p>Drive scripting and automation to develop solutions for common problems.</p><p>Serve as the ultimate resource for resolution of sophisticated problems in a timely and proactive manner.</p><p>Work with the IT leadership team to identify skills gaps and evolve the IT function.</p><p>What you bring to the Team</p><p>Bachelor's Degree or equivalent experience in Information Technology (or related field).</p><p>7+ of demonstrated engineering ability to deliver new enterprise solutions from requirements gathering through implementation, documentation, and operational handoff. Demonstrated experience prioritizing and balancing workload for self and others</p><p>Over seven years of experience diagnosing and resolving IT issues with logical problem-solving and using industry standard methodologies.</p><p>5+ years of proven experience designing, managing, implementing, and supporting solutions on Microsoft Azure.</p><p>Experience managing sophisticated multi-forest / multi-tenant / multi-cloud environments.</p><p>Significant experience with Microsoft 365, specifically Entra ID (Azure Active Directory), Teams, SharePoint, Security and Compliance Center, Intune, and Defender for Endpoint. Also, significant experience with the Windows OS for Server and PCs.</p><p>Demonstrated experience with server services like DNS, DHCP, licensing, certificates, etc.</p><p>Demonstrated experience with designing and managing network infrastructure (including managed switches, routers, access points, VLANs, security, etc.), OT networking is a plus</p><p>Demonstrated experience performing all work using industry standard processes for security.</p><p>Experience with various Microsoft 365 integration and migration scenarios (e.g., on-premises to M365, M365 to M365, Google to M365, etc.), preferred.</p><p>Experience with ITIL processes, a plus</p><p>Experience with Fortinet network equipment, a plus.</p>
Robert Half is seeking a highly skilled IT Operations Lead Engineer for an exciting 6-month engagement, with potential for extension, in Naperville, IL. This role requires deep expertise in Microsoft technologies and a strong background in IT operations. The IT Operations Lead Engineer will serve as a subject matter expert, ensuring secure, compliant, and optimized IT environments while supporting critical infrastructure implementations and configurations. <br> Key Responsibilities: Act as a subject matter expert (SME) for Microsoft technologies, including Entra ID (formerly Azure AD), Azure cloud infrastructure, Intune, and Conditional Access. Implement, troubleshoot, and support Conditional Access policies and identity governance strategies. Provide technical expertise to ensure secure configurations aligned with NIST cybersecurity standards. Deliver hands-on support in networking, endpoint management, and cloud infrastructure integration. Document and assist in remediation efforts emerging from NIST assessments. Collaborate with cross-functional teams to ensure seamless IT operations and compliance. Analyze, monitor, and optimize Microsoft 365 and Azure environments for performance, security, and operational efficiency. Manage Intune policy configurations across endpoints, ensuring consistent enforcement. Contribute to incident response and change control activities.
We are seeking a skilled and experienced System Administrator to join a dynamic IT team supporting a diverse mix of technologies and acting as a key escalation point for the help desk. This is a customer-focused role where you’ll be expected to bring deep technical knowledge, a collaborative mindset, and a passion for solving complex problems. The ideal candidate brings strong experience across Windows environments, virtualization, cloud platforms, and network technologies, along with a natural ability to communicate clearly and effectively in a fast-paced team setting. <br> What You'll Be Doing: Configure and support WAN and LAN infrastructure Manage and maintain Microsoft server operating systems and applications Support and administer virtualization platforms [Hyper-V, VMware, etc.] Administer and troubleshoot Microsoft 365 environments Support endpoint protection and network security tools Oversee backup and disaster recovery platforms Lead investigations and resolution of escalated issues or project tasks Prioritize and manage multiple technical support requests efficiently Recommend improvements to systems or applications to boost performance and reliability Monitor network and infrastructure health to ensure uptime and performance Document configurations, procedures, and troubleshooting guides
<p>NEW ROLE, NEW LOCATION!! Leverage your technical expertise to design, implement, and maintain network systems that support organizational goals in multiple locations. This position is ideal for individuals passionate about solving complex network challenges, ensuring seamless connectivity for users, and not being connected to a cubical. Think: Endpoint Services (Detection, Response and Provisioning), Remote Monitoring, Patching, and Back as a Service! If you have experience with Cisco, Fortinet, and Sonicwall technologies!</p><p><br></p><p>Let's talk! Apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with RObert Half (additional email information is on LinkedIn).</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Diagnose and resolve advanced network issues to ensure consistent system performance.</p><p>• Design, configure, and deploy new network equipment and services to meet organizational needs.</p><p>• Monitor network operations using advanced tools and methodologies to ensure optimal functionality.</p><p>• Implement and manage security protocols to protect the network from vulnerabilities.</p><p>• Document network configurations and processes for future reference and compliance.</p><p>• Provide regular updates to stakeholders on project milestones and network status.</p><p>• Collaborate with team members to improve network performance and reliability.</p><p>• Develop strategies for disaster recovery and system backups.</p><p>• Conduct routine maintenance to prevent downtime and disruptions.</p><p>• Research and recommend emerging technologies to enhance network capabilities.</p>
<p>Key Responsibilities:</p><p>Design and Implementation of Networks:</p><ul><li>Design and deploy robust company-wide network solutions, ensuring optimization and scalability.</li><li>Configure and install network hardware and software components, such as routers, switches, firewalls, and wireless devices.</li><li>Plan and implement new technology to enhance network capabilities.</li></ul><p>Network Maintenance and Monitoring:</p><ul><li>Monitor network performance using diagnostic tools and resolve system faults to ensure a stable and reliable network environment.</li><li>Troubleshoot and address connectivity issues and network outages quickly.</li><li>Implement regular updates, patches, and configuration changes to maintain network integrity.</li></ul><p>Security Protocols:</p><ul><li>Develop and enforce best practices for network security to protect sensitive data.</li><li>Collaborate with security teams to identify vulnerabilities and implement appropriate measures like firewalls, intrusion detection systems, and VPNs.</li></ul><p>Documentation and Reporting:</p><ul><li>Maintain documentation of network configurations, processes, and troubleshooting guidelines.</li><li>Generate reports detailing network performance metrics, downtime, and future enhancement plans.</li></ul><p>Collaboration and Support:</p><ul><li>Work closely with the IT team to integrate and support various technologies.</li><li>Assist end-users with escalated network-related technical issues.</li></ul><p>Upgrades and Research:</p><ul><li>Stay updated on emerging networking technologies, tools, and trends in the IT sector.</li><li>Propose innovations or upgrades to improve network efficiency or reduce costs.</li></ul><p><br></p><p><br></p>
<p> Join a fast-paced team in an enterprise environment that thrives on smart architecture, secure systems, and zero downtime (well, almost zero). We believe networks should be fast, scalable, and—most importantly—not wake you up at 2 AM.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Design, implement, and maintain enterprise-grade network solutions using <strong>Juniper</strong> and <strong>Aruba</strong> gear.</li><li>Own the configuration and optimization of <strong>SD-WAN</strong>, <strong>BGP routing</strong>, and <strong>load balancers</strong> (we won’t say “rockstar,” but if the shoe fits…).</li><li>Collaborate with cross-functional teams to support secure and resilient connectivity across multiple sites and cloud environments.</li><li>Monitor, troubleshoot, and tune network performance because latency is not a lifestyle.</li><li>Document the heck out of everything (your future self will thank you).</li></ul><p><br></p><p><strong>Perks:</strong></p><ul><li>Competitive salary and benefits</li><li>Training and certification support</li><li>Cool coworkers who speak fluent CLI</li><li>Office snacks, remote flexibility, and zero tolerance for boring network diagrams</li></ul>
<p>Robert Half is hiring a Data Center Engineer for help with a Data Center move. </p><p>**5 days a week onsite</p><p>Skills include: </p><ul><li>Needs to have previously assisted in a deployment of a data center</li><li>Will be asked to also support existing team standard day to day requests</li><li>Implement and oversee new WAN, and Remote Access installation projects.</li><li>Implement and oversee new HA Compute, Storage and Network installation projects.</li><li>Be able to build VMware servers </li><li>Experience deploying and managing local backup environment such as Veeam or Acronis.</li><li>Performing Microsoft Server Migrations (Active Directory, File Servers, SQL Servers, Exchange Servers) </li><li>Experience configuring and installing Firewalls, Routers, Switches, Wireless Access Points and security appliances.</li><li>Experience configuring and installing Cisco, HPE Aruba, Dell or other enterprise class switches.</li><li>Experience with Palo Alto, Fortinet, Juniper or other security or edge devices.</li></ul><p><br></p>
<p><strong>Robert Half </strong>is actively partnering with an Austin-based client to identify a<strong> Senior Network Administrator (contract)</strong>. In this role, you will design, implement, and support secure, scalable network solutions across data centers, branch offices, and cloud environments. <strong>This role is on-site in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and manage LAN/WAN, MPLS, SD-WAN, and wireless networks</li><li>Troubleshoot complex network issues and optimize performance</li><li>Collaborate with internal teams and vendors on deployments and upgrades</li><li>Ensure compliance with network security standards and SLAs</li><li>Support hybrid cloud architecture and network integrations</li><li>Demonstrates a strong understanding of the current and future network technology architecture and support long- term strategies of the business.</li><li>Provides guidance and training to the IT community to maximize learning and knowledge sharing.</li></ul>
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
<p>As part of our proactive recruiting efforts, we are building a pipeline of <strong>Tier 3 Help Desk Engineers</strong> for upcoming IT initiatives. These roles focus on escalated issues and advanced systems support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Resolve the most complex technical incidents escalated from Tier 2</li><li>Support servers, enterprise applications, and network infrastructure</li><li>Assist with system upgrades, patching, and maintenance</li><li>Contribute to knowledge base and help design support processes</li><li>Partner with engineering teams on long-term technical solutions</li></ul>
<p>Robert Half is seeking a Principal Network Engineer- CCIE required</p><p>No Visa Employment sponsorship</p><p>Must be authorized to work in the United States</p><p><br></p><p>This role is predominantly remote but may require some onsite support and client site travel as needed.</p><p><br></p><p>The Principal Network Engineer is the highest-level technical authority within the organization. This individual serves as both the final escalation point for Priority-1/2 incidents across all customers and the primary technical advisor and environment owner for a portfolio of strategic accounts. Success requires elite networking expertise, outstanding consulting and communication skills, and close collaboration with Service Desk, NOC, Sales, and leadership to maximize client stability, satisfaction, and growth.</p><p><br></p><p>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:</p><p><br></p><p>• Lead diagnostic and restoration efforts for complex P1/P2 incidents; perform root-cause analysis and publish findings.</p><p>• Act as senior escalation resource and mentor for Tier 1-3 engineers; deliver case debriefs, training, and best-practice guidance.</p><p>• Own the technical relationship for assigned clients—maintain deep knowledge of environments, risks, and business goals.</p><p>• Conduct proactive health checks, capacity planning, performance tuning, and best-practice audits to prevent issues before they surface.</p><p>• Develop and present multi-year technical roadmaps aligned to client strategy, budget, and service capabilities.</p><p>• Identify upsell and cross-sell opportunities</p><p>• Produce clear, thorough documentation (HLD/LLD, MOP/CAB change plans, incident RCAs, environment runbooks).</p><p>• Influence service standards, tooling, and automation; pilot emerging technologies for future managed service offerings.</p><p>• Participate in a rotational on-call schedule for high-priority escalations</p><p>Other duties as needed</p><p><br></p><p><br></p><p><br></p><p><br></p>
<p>We’re seeking a skilled and solutions-oriented <strong>Technical Support Specialist</strong> to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients, resolving complex issues, and contributing to the success of customer projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Manage support tickets from initiation through resolution, ensuring compliance with service-level agreements (SLAs) and delivering timely, accurate results.</li><li>Provide technical support through phone, email, and ticketing systems, including answering inbound calls via Interactive Voice Response (IVR) systems when needed.</li><li>Collaborate on customer projects, including system deployments, upgrades, and migrations, while ensuring organizational goals are met.</li><li>Diagnose and troubleshoot the following systems:</li></ul><p><br></p><ul><li><strong>Access Control Systems: </strong>Support both on-premises and cloud-based solutions.</li><li><strong>Video Surveillance Systems: </strong>Address issues with both on-premises and cloud-enabled configurations.</li><li><strong>VoIP Phone Systems:</strong> Troubleshoot platforms such as Mitel, Zoom, and Avaya across on-premises and cloud-based setups.</li><li><strong>Data Networking: </strong>Maintain and support switches, routers, and structured cabling solutions.</li><li><strong>Wireless Networking: </strong>Configure secure wireless networks and address connectivity issues.</li><li><strong>Paging Systems, Bell, and Clock Controllers: </strong>Handle installation, maintenance, and problem resolution.</li><li><strong>Firewall and Network Security: </strong>Configure and support perimeter security devices to enhance network safety.</li></ul><p><br></p><ul><li>Collaborate with internal teams to document, escalate, and resolve complex technical issues effectively.</li><li>Maintain accurate and up-to-date documentation for customer environments and support processes.</li></ul>
<p>SYSTEMS ADMINISTRATOR / NETWORK ENGINEER </p><p>LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ONSITE EVERY DAY </p><p>SALARY: UP TO $95K</p><p><br></p><p>DIRECT HIRE PERMANENT (Direct Hire PERM) IMMEDIATE HIRE! PERMANENT POSITION WITH BENEFITS IMMEDIATELY INCLUDING IMMEDIATE HEALTH INSURANCE. THIS ISN’T A CONTRACT POSITION.</p><p>This is a Permanent Direct Hire SYSTEMS ADMINISTRATOR / NETWORK ENGINEER position with one of our TECH BASED clients in the Des Moines area up to upper $95K depending on years of experience. </p><p>**For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>WHAT YOU WILL NEED: </p><p>· MS Intune, or SCCM for application deployment. </p><p>· Azure AD </p><p> · Automation Powershell</p><p>· Deploy standard Windows desktop images and Support all peripheral support.</p><p>· O365 Manages Office 365 in a cloud environment</p><p>· Systems Administration</p><p>· Networking – Cisco Routers & Switches experience – looking for Hardware experience · </p><p>· Troubleshoot advanced endpoint issues</p><p>· Hardware support </p><p>· Improve Security, service delivery, user experience, and device management processes. </p><p><br></p><p>Opportunity to build your support skills, and without micro-management, an opportunity to be a valued contributor in a small sized team in mid sized IT team. This LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ENGINEER (Permanent Position) exists within a small to mid sized team of a stable company! **For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>Full-time salaried position up to $100K. Referral bonuses paid upon placement of the referral! Full time direct hire DESKTOP ENGINEER / DESKTOP SUPPORT ENGINEER position up to $100K. If you are interested, confidentially inquire for more details.</p>
<p>***100% onsite Minneapolis, MN. Heated parking provided!***</p><p><br></p><p>Robert Half has a client that is looking for an experienced Systems Administrator to play a key role in modernizing IT infrastructure and enhancing systems across their organization. In this role, you will lead critical initiatives in cloud migration, security improvements, and enterprise software implementation, while collaborating across departments to align technology solutions with business objectives.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize hybrid IT environments, including on-premises and cloud systems such as Windows Servers, and Entra ID.</p><p>• Lead the migration from legacy Active Directory systems to Entra ID.</p><p>• Oversee enterprise applications, including Microsoft 365, Mimecast, and Intune, ensuring optimal functionality and user access.</p><p>• Plan and execute SharePoint intranet migration projects, improving architecture and usability.</p><p>• Implement IT service management processes, including asset and configuration management, change management, and user account provisioning.</p><p>• Monitor system performance metrics and ensure stability across infrastructure components.</p><p>• Support and mentor Help Desk staff, assisting with escalated technical issues and providing end-user training.</p><p>• Enhance security measures by enforcing Group Policies, coordinating with 3rd parties for incident response, and maintaining compliance across endpoints and servers.</p><p>• Lead modernization projects such as transitioning endpoint management to Intune and migrating outdated server systems.</p><p>• Collaborate with cross-functional teams to create automation solutions using tools like Power Automate and Power BI.</p><p><br></p><p>ANYONE INTERESTED SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032 FOR MORE DETAILS</p>
<p>We are seeking an experienced IT Service Desk Lead to oversee a team of support specialists in delivering high-quality technical assistance across the organization. This is a hands-on leadership role focused on optimizing service desk operations, improving customer satisfaction, and driving continuous improvement in IT support processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and mentor the IT Service Desk team to ensure consistent, high-quality support for end users.</li><li>Maintain and enhance service management processes including incident, problem, and asset management.</li><li>Identify and implement process improvements, including documentation and communication of changes to stakeholders.</li><li>Collaborate with other IT teams to ensure seamless support for infrastructure and application changes.</li><li>Research and recommend emerging technologies and best practices to improve service delivery.</li><li>Participate in hiring and development of service desk staff, ensuring appropriate skill levels and coverage.</li><li>Monitor and report on service desk performance metrics such as incident trends, resolution times, and customer satisfaction.</li><li>Ensure effective configuration and use of support tools to align with service processes.</li><li>Promote knowledge sharing and self-service capabilities through documentation and resource development.</li><li>Conduct root cause analysis and partner with stakeholders to prevent recurring issues.</li><li>Provide direct support for technical issues including hardware, software, operating systems, and network connectivity.</li></ul>
<p>We are looking for a dedicated Desktop Support Analyst to join our team in Cedar Rapids, Iowa. In this role, you will provide comprehensive IT support across desktop hardware, software, networking, and systems, ensuring smooth operation and troubleshooting for our organization. </p><p><br></p><p><strong>Position: IT INFRASTRUCTURE SUPPORT ANALYST - Skills ranging from desktop, hardware, software, networking, systems and more</strong></p><p><strong>Location: Territory includes: Cedar Rapids, Iowa City, and Muscatine, Iowa</strong></p><p><strong>Salary: $50,000 - 65,000 + FULL BENEFITS + COMPANY CAR 24x7</strong></p><p><br></p><p>*** For immediate and confidential consideration, please send a message to Shawn M Troy - Technology Practice Director with Robert Half - on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p><br></p><p>Robert Half is looking for an IT INFRASTRUCTURE SUPPORT ANALYST professionals for a permanent direct hire full time position for the Cedar Rapids - Iowa City - Muscatine Corridor <strong>(this would be your territory using a COMPANY CAR!)</strong> This individual will work for a small to medium sized client company who is a leader in their space.</p><p><br></p><p>In this role you will apply your array of IT Infrastructure support and trouble-shooting skills ranging from desktop, hardware, software, networking, systems and more. Tremendous opportunity to continue to grow your IT career, learn more, be supported and obtain excellent compensation + <strong>full benefits + company car, no overnight travel. This position is core business hours, Monday thru Friday.</strong></p><p><br></p><p>It is a perfect time to bring your expertise to this IT INFRASTRUCTURE SUPPORT ANALYST within the Muscatine, Iowa City, and Cedar Rapids, IA area. You will be a part of a thriving and stable organization and have the opportunity advancement and growth. Exceptional benefits!</p><p><br></p><p>Requirements:</p><p>• Consideration given to candidates with degree and 1+ year experience to non-degree candidates with 3+ years or more of experience in prior desktop support, network and or system experience:</p><p>○ Windows XP/7/10, Server 2003 - 2016, DNS, CHCP, LAN, Networking, routers, switches, desktop support, hardware, software, other</p><p>• Must be self-directed, continuous learner, with good customer service skills</p><p>• Clean driving record and ability to pass a background check</p><p><br></p><p><br></p><p>*** For immediate and confidential consideration, please send a message to Shawn M Troy on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 319-362-8606 or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***We are looking for an experienced Desktop Support Analyst to join our team in Muscatine, Iowa. In this role, you will provide technical support for a variety of IT systems, including desktop hardware, software, and networking solutions. This position offers an excellent opportunity to develop your career in a stable and supportive environment, with competitive compensation and benefits.</p>
We are looking for a dynamic IT Manager to act as a trusted technology advisor for our clients, providing strategic guidance and innovative solutions to align IT systems with their business objectives. This role involves overseeing IT infrastructure, ensuring compliance with industry standards, and driving forward-thinking initiatives to enhance client operations. The ideal candidate will excel at managing relationships, planning budgets, and delivering measurable improvements in technology performance.<br><br>Responsibilities:<br>• Develop and manage multi-year IT strategies to align technology initiatives with client business goals.<br>• Facilitate strategic planning sessions with client leadership to identify opportunities for IT optimization and growth.<br>• Build and oversee annual IT budgets, including forecasting future investments and resource allocations.<br>• Ensure client IT environments adhere to industry compliance standards and regulatory requirements.<br>• Conduct risk assessments and implement strategies to mitigate potential vulnerabilities.<br>• Provide expert guidance on infrastructure design, upgrades, and lifecycle management.<br>• Lead IT operations and projects to ensure alignment with overarching business strategies.<br>• Collaborate with technical teams to evaluate and integrate emerging technologies.<br>• Deliver quarterly business reviews (QBRs) to clients, presenting performance metrics and actionable insights.<br>• Identify areas for service improvements and propose innovative solutions to enhance efficiency and security.
We are looking for a skilled Service Desk Personnel to join our team on a long-term contract basis in Cookeville, Tennessee. This role primarily focuses on system administration and application support, rather than hardware troubleshooting or general desktop support. The successful candidate will oversee the maintenance and support of the Tennessee Department of Health's Licensure and Regulation System, as well as manage tickets through Zendesk.<br><br>Responsibilities:<br>• Address and resolve system-related help desk tickets with a focus on application and program administration.<br>• Process user requests such as password resets, status updates, and workflow reassignments within established timelines.<br>• Maintain and configure system settings, user permissions, and automated workflows to meet operational needs.<br>• Collaborate with cross-functional teams, including application coordinators, trainers, and QA personnel, to ensure seamless system functionality.<br>• Document system changes, maintain detailed logs, and provide timely updates to stakeholders using tools like ServiceNow.<br>• Respond to all support tickets within one business day and aim to close tickets within three business days.<br>• Provide weekly status updates on configuration requests to the Application Manager and other stakeholders.<br>• Utilize Zendesk and similar platforms for efficient ticketing and workflow management.<br>• Ensure all non-system-related support activities are accurately logged and tracked.<br>• Follow up with users to gather additional information when needed and ensure clear communication throughout the support process.
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and customer-focused <strong>Conference Center Technology & AV Engineer</strong> to manage the daily operations, maintenance, and support of a large, configurable conference center with multiple meeting rooms. This role will be responsible for ensuring that all audiovisual systems, including <strong>Cisco Webex video conferencing</strong>, sound, projection, and presentation systems, are fully functional and optimized for both in-person and hybrid meetings.</p><p>The ideal candidate will have a strong background in <strong>AV integration, networked collaboration tools, and live event support</strong>, along with excellent troubleshooting skills and the ability to partner closely with internal teams, executives, and external vendors.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Technical Operations & Support</strong></p><ul><li>Manage, operate, and maintain all AV and conferencing technology for a multi-room, configurable conference center.</li><li>Configure Cisco Webex Room Kits, codecs, and integrated systems for hybrid meetings.</li><li>Oversee and troubleshoot video conferencing, projection, microphone, and sound systems to ensure uninterrupted events.</li><li>Perform regular preventative maintenance on AV and networking equipment to maximize uptime.</li></ul><p><strong>Event & Meeting Management</strong></p><ul><li>Provide live technical support for high-profile meetings, executive briefings, and corporate events.</li><li>Collaborate with event planners and meeting organizers to configure rooms and technology setups.</li><li>Adjust audio, video, lighting, and display settings for optimal viewing and sound quality.</li><li>Serve as the primary on-site contact for any technical issues during events. </li></ul><p><strong>System Administration & Upgrades</strong></p><ul><li>Work with IT teams to ensure AV systems integrate seamlessly with the corporate network.</li><li>Monitor system performance and apply firmware updates, security patches, and configuration changes. Including developing reports and metrics on system usage. </li><li>Recommend and coordinate upgrades to keep technology current and aligned with business needs.</li></ul><p><strong>Vendor & Inventory Management</strong></p><ul><li>Manage vendor relationships for service calls, equipment repairs, and technology enhancements.</li><li>Maintain accurate inventory of AV equipment, cabling, and spares.</li><li>Track equipment lifecycle and budget for replacements and improvements.</li></ul><p><strong>Additional Support </strong></p><ul><li>In addition to supporting the DSM Conference center this individual will be assist with maintenance and troubleshooting of the enterprise meeting system. </li><li>In down time this individual will be called on to support Teams Calling and the maintenance of that system as well. </li></ul><p><br></p>
<p>We’re seeking a skilled IT Support Technician to join our team in Savannah, Georgia. In this contract-to-hire role, you’ll provide advanced technical support, manage IT systems, and ensure smooth operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Resolve escalated technical issues.</li><li>Troubleshoot hardware, software, and network problems.</li><li>Maintain IT infrastructure, including servers and network devices.</li><li>Install and upgrade systems, software, and hardware.</li><li>Monitor performance and apply updates, patches, and security measures.</li><li>Support cloud-based backup solutions.</li><li>Document IT processes and configurations.</li><li>Collaborate with IT teams for efficient service delivery.</li><li>Provide excellent customer service and client communication.</li></ul><p><br></p>
