We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are seeking a Desktop Support Analyst for our pharmaceutical operations in New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.</p><p><br></p><p>Responsibilities</p><p>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.</p><p>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.</p><p>• Coordinating corrective and preventive actions to address safety concerns within the workplace.</p><p>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.</p><p>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.</p><p>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.</p><p>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.</p><p>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.</p><p>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.</p><p>• Supporting our broader sustainability strategy to ensure the site meets company objectives.</p>
We are looking for a Help Desk/Desktop Support Analyst to join our team in Malvern, Pennsylvania. The ideal candidate will provide comprehensive technical support to faculty, staff, and students, ensuring smooth operation of IT systems and devices. This is a long-term contract position requiring hands-on expertise in resolving technical issues across mixed operating systems and environments, as well as assisting with audio/visual technology setups.<br><br>Responsibilities:<br>• Deliver prompt and attentive deskside and helpdesk support to users, resolving technical issues efficiently.<br>• Manage and support devices running MacOS, Windows, and ChromeOS.<br>• Assist with the administration of Google Workspace and manage Chromebook devices.<br>• Diagnose and troubleshoot networking problems, including Wi-Fi connectivity, printers, and other peripherals.<br>• Provide technical assistance for audio/visual systems, including classroom projectors and event space audio equipment.<br>• Collaborate with technical staff onsite to ensure coordinated support efforts.<br>• Follow directives from a virtual technology team to align with organizational IT strategies.<br>• Document resolutions, processes, and technical issues to build a comprehensive knowledge base.
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
We are looking for a Desktop Support Analyst to provide hands-on IT support and contribute to the smooth operation of daily technical tasks. This role involves assisting with Microsoft Azure, Microsoft 365, and general user support activities while maintaining a high standard of service in a fast-paced environment. This is a contract position with the potential for a long-term opportunity based in Audubon, Pennsylvania.<br><br>Responsibilities:<br>• Deliver Level 1 and Level 2 IT support by managing and resolving user tickets through Zendesk, handling tasks such as troubleshooting, password resets, and account setups.<br>• Provide technical assistance to a high-volume call center environment, ensuring prompt and effective problem resolution.<br>• Administer Microsoft 365 daily tasks, including user migrations, license management, and mailbox troubleshooting.<br>• Configure, deploy, and maintain desktops, laptops, and peripherals while offering support for mobile devices.<br>• Perform Active Directory and Microsoft Entra ID management for user provisioning, group policy adjustments, and access auditing.<br>• Support IT operations such as workstation setups, onboarding/offboarding processes, and routine system maintenance.<br>• Collaborate with external partners to address escalated or complex technical challenges.<br>• Execute basic administrative tasks within Microsoft Azure, such as managing security groups and cloud resources.<br>• Utilize knowledge of AZ-900 Azure Fundamentals certification to assist with cloud and identity management tasks.<br>• Ensure hardware troubleshooting and desktop imaging processes are conducted efficiently.
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
We are looking for a dedicated Help Desk Analyst I to join our team in Jenkintown, Pennsylvania. In this role, you will provide critical technical support to ensure smooth operations for end users across various systems and platforms. This is a Contract to permanent position, offering an excellent opportunity to expand your skills and grow within the organization.<br><br>Responsibilities:<br>• Provide hardware support by installing, configuring, and maintaining desktops, laptops, printers, and mobile devices.<br>• Assist users with software-related issues across platforms like Google Workspace, Microsoft Office 365, and campus-specific applications.<br>• Offer immediate troubleshooting assistance for classroom technology, including audiovisual equipment and video conferencing tools.<br>• Manage user accounts by handling password resets, multi-factor authentication setups, and onboarding processes.<br>• Maintain accurate records of hardware assets and software licenses to ensure effective inventory management.<br>• Develop user-friendly documentation and deliver basic training sessions to enhance digital literacy across the organization.<br>• Respond to service desk tickets promptly, diagnosing and resolving technical issues efficiently.<br>• Support basic networking tasks, including Wi-Fi troubleshooting and foundational setup.<br>• Collaborate with team members to ensure consistent and reliable IT support for all users.
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, providing effective solutions to address user concerns.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10.<br>• Provide guidance and support to users experiencing basic IT problems.<br>• Document and track all support activities to ensure accurate reporting and follow-up.<br>• Collaborate with team members to improve processes and streamline IT support.<br>• Conduct routine system checks to identify and prevent potential issues.<br>• Ensure excellent customer service by communicating effectively with end-users.<br>• Assist in the setup and configuration of new hardware and software as needed.
<p>We are offering an exciting opportunity for a Help Desk Analyst in New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support</p><p>• Performing basic Active Directory tasks including password resets and permission updates</p><p>• Assisting with basic VM troubleshooting and resetting virtual machines</p><p>• Providing hands-on support to resolve technical problems efficiently</p><p>• Supporting and training users on IT-related issues and best practices</p><p>• Maintaining records of system configurations, troubleshooting steps, and IT procedures</p><p>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support</p><p>• Managing computer hardware and configuration management</p><p>• Deploying and maintaining Mac Computers and other devices.</p>
<p>We are seeking a Senior Desktop Engineer to provide technical leadership for an enterprise endpoint computing environment within a highly regulated industry. This role is responsible for the engineering, deployment, security, compliance, and lifecycle management of desktop, laptop, and mobile endpoints, while also guiding and mentoring the desktop support team.</p><p>This position serves as the senior escalation point for endpoint issues and partners closely with security, risk, and compliance teams to ensure regulatory adherence and operational excellence.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Technical Leadership & Endpoint Engineering</p><ul><li>Lead the design, deployment, and lifecycle management of enterprise desktop, laptop, and mobile environments</li><li>Architect and maintain modern endpoint management platforms (e.g., Microsoft Intune or equivalent)</li><li>Establish and enforce endpoint standards, baselines, and best practices</li><li>Oversee application packaging, testing, deployment, and lifecycle management</li><li>Serve as the highest‑level escalation point for complex endpoint incidents</li></ul><p>Security, Compliance & Vulnerability Management</p><ul><li>Own endpoint compliance controls aligned with regulatory and audit requirements</li><li>Lead patching, remediation planning, and endpoint vulnerability management</li><li>Monitor and remediate endpoint security posture (encryption, EDR, baselines, device health)</li><li>Maintain documentation and evidence for internal and external audits</li><li>Partner with security and risk teams to mature endpoint control frameworks</li></ul><p>Team Leadership & Operations</p><ul><li>Provide day‑to‑day technical leadership to desktop engineers and technicians</li><li>Delegate tasks, prioritize workloads, and mentor team members</li><li>Review ticket quality, documentation, and resolution consistency</li><li>Develop SOPs, runbooks, and knowledge base content</li><li>Assist with onboarding and training of new team members</li></ul><p>Endpoint Support & Service Delivery</p><ul><li>Coordinate workstation deployments, refresh cycles, and user onboarding</li><li>Support secure configurations for remote and hybrid workforce environments</li><li>Ensure adherence to ITSM processes for incidents, requests, and changes</li><li>Maintain asset inventory, endpoint lifecycle records, and compliance documentation</li><li>Research emerging endpoint, automation, and compliance technologies</li></ul>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>We are looking for a skilled Cyber Security Analyst to join our team in Bethlehem, Pennsylvania. In this long-term contract role, you will be responsible for managing and maintaining cybersecurity tools and systems to protect sensitive data and ensure system integrity. Collaborating closely with IT teams and external vendors, you will play a vital role in safeguarding information systems and supporting business operations.</p><p><br></p><p>Responsibilities:</p><p>Oversee the daily operations and management of cybersecurity tools, including log management systems, endpoint detection and response agents, firewalls, vulnerability management systems, zero trust solutions, and remote access systems.</p><p>Monitor and maintain the performance, reliability, and security of cybersecurity infrastructure to support business needs.</p><p>Collaborate with the Infrastructure team to identify, address, and resolve cybersecurity issues or incidents impacting systems.</p><p>Develop, implement, and maintain cybersecurity policies, standards, and procedures in alignment with governance frameworks and best practices. Provide technical guidance and support to IT and OT teams regarding cybersecurity technologies and solutions.</p><p>Conduct regular assessments of cybersecurity tools and systems to ensure optimal functionality and compliance.</p><p>Stay updated on emerging cybersecurity trends and recommend enhancements to the existing infrastructure.</p><p>Coordinate with vendors and third-party providers to ensure effective implementation and operation of cybersecurity solutions.</p><p>Perform vulnerability assessments and work to mitigate risks within the organization’s network and systems</p>
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
<p>Industry: Energy & Utilities</p><p>Location: New Jersey (Hybrid – onsite 3 days per week; local candidates required)</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Business Analyst to support large‑scale information technology initiatives within the Energy & Utilities domain. This role is ideal for someone who enjoys variety, thrives in a fast‑paced environment, and is motivated by solving complex business problems through technology.</p><p>As a key liaison between business stakeholders and technical teams, you will gather requirements, analyze data, and help deliver solutions that support operational and customer‑focused initiatives.</p><p><br></p><p>Key Responsibilities</p><ul><li>Gather, document, and validate business requirements through interviews, workshops, and user stories</li><li>Analyze and map business processes to identify optimization and improvement opportunities</li><li>Collaborate closely with IT and cross‑functional teams to design solutions aligned with business goals</li><li>Perform time‑sensitive energy and utility data analysis to support business initiatives, performance metrics, and customer insights</li><li>Ensure solution alignment across multiple stakeholders and functional teams</li><li>Participate in testing, validation, and implementation activities to ensure project success</li><li>Produce clear, structured documentation including business requirements, process flows, and functional specifications</li></ul>
<p>We are seeking an experienced Regulatory Reporting Analyst/Manager to oversee compliance and ensure regulatory standards are consistently met across all products and systems. This position requires a strong understanding of regulatory policies, quality systems, and labeling requirements, particularly within the food industry. Based in Lancaster County, Pennsylvania, you will play a key role in managing documentation, customer requests, and export requirements.</p><p><br></p><p>Responsibilities:</p><p>• Ensure compliance with all regulatory policies and systems for manufacturing facilities and co-manufacturers.</p><p>• Oversee quality and regulatory system management, including platforms such as Genesis, Wrike, SharePoint, and specification management systems.</p><p>• Address customer requests related to certifications, nutrition, label claims, and other documentation requirements.</p><p>• Conduct export suitability reviews, ingredient breakdowns, and manage export compliance documentation.</p><p>• Review label development to ensure accuracy and adherence to regulatory standards.</p><p>• Create and deliver documents requested by customers, ensuring timely and precise communication.</p><p>• Utilize advanced computer skills to prepare charts, graphs, and reports using Office 365 and related software.</p><p>• Manage document control processes to maintain accurate and current regulatory records.</p><p>• Maintain flexibility with work schedules to meet deadlines, which may include occasional overtime or weekend work.</p><p>• Perform additional duties as assigned to support regulatory compliance and system efficiency.</p>
<p>We are looking for a skilled Desktop Engineer to join our team in Horsham, PA. This role involves engineering, deploying, and maintaining enterprise endpoint computing environments, with a focus on security, compliance, and modern management solutions. As part of this long-term contract position, you will play a critical role in ensuring desktops, laptops, and mobile devices meet regulatory and organizational standards.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage endpoint systems using cutting-edge tools like Microsoft Intune and Autopilot.</p><p>• Administer device management platforms to enforce compliance, deploy patches, and distribute software.</p><p>• Troubleshoot complex issues related to Windows-based endpoints, including hardware, software, and operating system problems.</p><p>• Package, test, and deploy approved software applications while adhering to compliance and change management standards.</p><p>• Configure and secure mobile devices with robust enrollment processes and secure access controls.</p><p>• Support remote and hybrid workforce setups with secure configurations and endpoint access.</p><p>• Execute hardware installations, workstation moves, and technology upgrades for new hires and office transitions.</p><p>• Perform vulnerability management by ensuring patch compliance and addressing identified security risks.</p><p>• Document endpoint configurations and maintain evidence for regulatory and audit requirements.</p><p>• Provide Tier 2/3 escalation support for endpoint-related incidents and service requests.</p>
<p>Our Client seeks an Accounting Analyst with 1+ years of experience in the following:</p><ul><li>Process weekly, monthly, and ad hoc customer invoicing accurately and in a timely manner.</li><li>Apply customer payments received via check and ACH to the general ledger; investigate and resolve short payments, deductions, and discrepancies.</li><li>Prepare, analyze, and maintain weekly accounts receivable aging reports; reconcile balances to the general ledger during period close.</li><li>Research and resolve inquiries related to invoicing, billing discrepancies, and payment issues.</li><li>Perform daily collections outreach on past-due accounts to ensure timely resolution and cash flow.</li><li>Build and maintain strong working relationships with customers and internal merchandisers to support efficient billing and collections processes.</li></ul><p>Benefits:</p><p>Medical/Dental/Vision</p><p>PTO 401k</p>
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
We are looking for an experienced Security Analyst II to join our team on a long-term contract basis in Allentown, Pennsylvania. In this role, you will focus on securing AI and machine learning systems, ensuring compliance with enterprise policies and evolving regulations. You will collaborate with cross-functional teams to implement robust security measures for innovative AI technologies, contributing to the organization's commitment to advancing a secure and sustainable energy future.<br><br>Responsibilities:<br>• Collaborate with product teams to integrate security measures into AI models, data pipelines, and applications.<br>• Perform detailed security assessments for AI systems, including generative AI and large language models.<br>• Develop and enforce security policies, controls, and standards tailored to AI technologies.<br>• Implement risk management strategies for AI solutions, addressing issues such as model bias and explainability.<br>• Work closely with legal, compliance, and data privacy teams to adhere to emerging AI regulations.<br>• Evaluate and deploy security tools for monitoring, model scanning, and data protection.<br>• Provide guidance on best practices for AI security within Agile and cloud-based environments.<br>• Support the adoption of frameworks for responsible AI use, emphasizing traceability and observability.<br>• Stay updated on advancements in AI security to continuously improve enterprise practices.<br>• Facilitate training sessions to enhance team awareness of AI security protocols.
Join our team as a Business Intelligence Software Engineer and help design, build, and maintain innovative reporting and data-driven applications that power field operations, business units, and customer solutions. This is a hands-on coding role that requires strong technical judgment and collaboration with cross-functional teams. You’ll manage the entire development lifecycle, ensuring solutions are scalable, reliable, and aligned with business priorities. Key Responsibilities: Lead the Software Development Lifecycle (SDLC): Oversee all phases of BI application development, from concept through deployment and support. Hands-on Development: Build and maintain applications using Python (PySpark), SQL, and TypeScript/JavaScript. Technical Strategy & Architecture: Apply best practices for design, performance, and scalability. Quality Assurance: Establish testing frameworks, conduct code reviews, and maintain bug-tracking processes. Continuous Improvement: Identify and implement tools and methodologies to streamline development and increase system reliability. Collaboration: Work with internal stakeholders, data scientists, analysts, and operations teams to translate business needs into software solutions. Support & Maintenance: Provide ongoing support for newly developed applications, ensuring smooth integration with existing systems.
