<p>We are hiring an IT Support/Desktop Engineer to provide end‑user support in a fast‑paced corporate environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1–2 technical support</li><li>Support Windows 10/11 and Microsoft 365</li><li>Troubleshoot hardware, software, and peripherals</li><li>Deploy laptops using imaging tools (Intune, SCCM)</li><li>Manage tickets and user requests</li></ul><p><br></p>
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
<p>We’re hiring an Application Support Engineer to support business‑critical applications and integrations in a fast‑paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support internal and external application users</li><li>Troubleshoot application, database, and integration issues</li><li>Work with APIs and backend systems</li><li>Manage tickets and escalations</li><li>Partner with development and infrastructure teams</li></ul><p><br></p>
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
<p>We’re looking for a Cloud Infrastructure Engineer to design, build, and support scalable Azure environments supporting business‑critical systems.</p><p><strong>Key Responsibilities</strong></p><ul><li>Engineer and support Azure infrastructure (VMs, VNets, storage)</li><li>Monitor performance, backups, and availability</li><li>Implement security controls and access policies</li><li>Support hybrid identity and networking</li><li>Troubleshoot cloud and infrastructure issues</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain robust software solutions while collaborating with cross-functional teams to deliver high-quality applications. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET and C# programming languages.<br>• Collaborate with team members to design and implement efficient solutions for business requirements.<br>• Write clean, scalable, and maintainable code following best practices and coding standards.<br>• Troubleshoot and debug software issues to ensure optimal performance and reliability.<br>• Participate in code reviews to maintain high-quality standards and improve team collaboration.<br>• Work with ASP.NET to build dynamic and responsive web applications.<br>• Utilize JavaScript for front-end development and interactive features.<br>• Stay updated on the latest advancements in the .NET Framework and related technologies.<br>• Provide technical support and guidance to team members as needed.<br>• Test software solutions to ensure functionality, security, and user experience.
<p>Protect the organization’s digital assets by identifying vulnerabilities, designing security protocols, and optimizing defenses. Collaborate with IT teams to monitor, detect, and respond to potential threats.</p>
<p>We are seeking a <strong>Senior Desktop Engineer</strong> with deep experience supporting modern, cloud‑managed endpoint environments. This role goes beyond traditional desktop support and will play a key role in <strong>designing, implementing, and optimizing Azure AD and Microsoft Intune–based device management</strong> across the enterprise.</p><p>The ideal candidate has hands‑on expertise with <strong>endpoint security, device lifecycle management, automation, and identity integration</strong> in a Microsoft ecosystem.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead support and administration of Windows 10/11 endpoints in an Azure AD–joined environment</li><li>Design, configure, and manage <strong>Microsoft Intune (MEM)</strong> policies including:</li><li>Compliance policies</li><li>Configuration profiles</li><li>Application deployment</li><li>Endpoint security policies</li><li>Manage <strong>Azure AD / Entra ID</strong>, including:</li><li>Device registration and identity integration</li><li>Conditional Access policies</li><li>Role‑based access controls</li><li>Support endpoint imaging, provisioning, and lifecycle management using:</li><li>Autopilot</li><li>Intune / MDM workflows</li><li>Troubleshoot complex endpoint, identity, and policy‑based issues</li><li>Collaborate with Security, Infrastructure, and Cloud teams to align endpoint strategy</li><li>Create documentation, standards, and operational procedures</li><li>Mentor junior desktop or support engineers</li></ul><p><br></p>
<p>We’re looking for a Systems Engineer to support and enhance a Windows‑based enterprise environment. This role will focus on server administration, virtualization, and infrastructure support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support Windows Server (2016/2019/2022)</li><li>Manage Active Directory, DNS, DHCP</li><li>Administer VMware or Hyper‑V environments</li><li>Perform system upgrades, patching, and troubleshooting</li><li>Collaborate with network and security teams</li></ul><p><br></p>