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12 results for It Support Engineer in Jacksonville, FL

Application Support Engineer

Jacksonville, FL
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support. Responsibilities: • Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization. • Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards. • Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security. • Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes. • Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures. • Manage and support network access control solutions such as Portnox or comparable platforms. • Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls. • Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services. • Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems. • Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
2026-05-01T00:00:00Z

Desktop Support Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
OverviewProvide hands-on support for end users in a Windows-based environment.Responsibilities<ul><li>Troubleshoot hardware/software issues</li><li>Support Active Directory, O365, and endpoint devices</li><li>Install, configure, and maintain desktops/laptops</li><li>Escalate complex issues as needed</li></ul>
2026-05-05T00:00:00Z

Application Support Specialist

Saint Augustine, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Application Support Specialist to support business-critical SaaS applications for users in St Augustine, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, improving the user experience, and working closely with both internal teams and customers. In this role, you will investigate application problems, maintain reliable system performance, and contribute to ongoing support best practices. Responsibilities:• Resolve application-related incidents by diagnosing issues, identifying root causes, and delivering timely solutions for SaaS users.• Partner with software engineers and internal technology teams to escalate defects, validate fixes, and improve overall application stability.• Track system behavior and performance trends, responding proactively to disruptions before they affect users.• Carry out routine maintenance tasks, support software updates, and assist with application rollouts in a controlled manner.• Maintain clear records of support requests, troubleshooting steps, and issue outcomes to support knowledge sharing and audit readiness.• Create user-facing guidance and provide practical training to help end users navigate applications more effectively.• Administer access controls by supporting user account setup, permissions management, and data protection practices.• Work with external vendors and cross-functional stakeholders when additional support is needed to resolve technical problems.• Participate in an on-call rotation as needed to ensure dependable support coverage outside standard business hours.• Contribute to continuous improvement efforts by reviewing recurring issues, recommending preventive measures, and helping refine support processes.
2026-04-27T00:00:00Z

Desktop Support Technician

Jacksonville, FL
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Desktop Support Technician to deliver on-site technical assistance for employees in Jacksonville, Florida. This Contract position is suited for someone who enjoys solving end-user issues, preparing hardware for deployment, and supporting Windows-based environments in a busy workplace. The role combines hands-on device setup, troubleshooting, and customer-focused service to help keep daily operations running smoothly. Responsibilities: • Prepare, configure, and roll out desktop and laptop equipment, including replacing components and completing hardware upgrades as needed. • Image and refresh computers using approved deployment methods while ensuring each device is set up according to established standards. • Install, support, and maintain Windows 11 systems so that machines remain secure, stable, and ready for business use. • Diagnose and resolve technical problems involving computers, printers, monitors, mobile devices, and other user-facing peripherals. • Assist employees with operating system issues, application problems, connectivity concerns, and general workstation configuration requests. • Record support activity thoroughly in the ticketing system, including issue details, troubleshooting steps, resolutions, and asset tracking information. • Support employee onboarding and offboarding by setting up workstations, validating access, and confirming equipment readiness. • Follow defined IT procedures, security requirements, and escalation paths when handling incidents and service requests.
2026-05-08T00:00:00Z

Systems Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Support, design, and optimize complex IT systems and cloud environments, with a focus on Intune and Azure infrastructure solutions. Ensure systems performance meets business needs while maintaining high availability.
2026-04-30T00:00:00Z

Security Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Security Engineer to design, implement, and support enterprise security solutions across Microsoft-based infrastructure and cloud environments.Responsibilities<ul><li>Configure and maintain security systems and tools</li><li>Support cloud and endpoint security initiatives</li><li>Implement identity and access management solutions</li><li>Assist with incident response and remediation</li><li>Manage security policies and system hardening</li><li>Collaborate with infrastructure and cloud teams on secure deployments</li><li>Support vulnerability management and patching processes</li></ul>
2026-05-12T00:00:00Z

Staff Engineer

Jacksonville, FL
onsite
Permanent / Full Time
135000 - 150000 USD / Yearly
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain robust software solutions while collaborating with cross-functional teams to deliver high-quality applications. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects. Responsibilities: • Develop and maintain software applications using .NET and C# programming languages. • Collaborate with team members to design and implement efficient solutions for business requirements. • Write clean, scalable, and maintainable code following best practices and coding standards. • Troubleshoot and debug software issues to ensure optimal performance and reliability. • Participate in code reviews to maintain high-quality standards and improve team collaboration. • Work with ASP.NET to build dynamic and responsive web applications. • Utilize JavaScript for front-end development and interactive features. • Stay updated on the latest advancements in the .NET Framework and related technologies. • Provide technical support and guidance to team members as needed. • Test software solutions to ensure functionality, security, and user experience.
2026-05-13T00:00:00Z

Help Desk/Desktop Support Analyst

Jacksonville, FL
onsite
Permanent / Full Time
65000 - 65000.01 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users and help maintain a secure, stable computing environment in Jacksonville, Florida. This role supports desktop systems, core applications, network-connected devices, and day-to-day service desk activity while partnering with IT colleagues to resolve issues efficiently. The ideal candidate brings strong troubleshooting ability, practical experience with Windows environments, and a service-oriented approach to supporting employees across the organization. Responsibilities: • Deliver front-line technical assistance for hardware, software, workstation, and connectivity issues, ensuring users receive timely and effective support. • Install, configure, and maintain desktop equipment, operating systems, business applications, and related network components to keep systems functioning reliably. • Track, update, and document service desk requests thoroughly so recurring issues can be analyzed and support procedures can be improved. • Work closely with infrastructure and technical support teams to uphold standards for system security, controls, recoverability, and overall IT performance. • Coordinate software deployments, upgrades, and configuration changes in alignment with established technology policies and operational guidelines. • Assist with testing, validation, and user coordination for system updates, data communication processes, and platform-related changes when needed. • Support troubleshooting efforts involving servers, workstations, communication links, and office productivity tools to minimize operational disruption. • Partner with internal staff to investigate production issues, explain technical requirements clearly, and help prepare users for new tools or processes. • Follow organizational and regulatory policies, including applicable compliance requirements, while performing all support activities. • Provide support outside standard business hours when necessary, including evenings, weekends, or holidays, based on operational needs.
2026-05-12T00:00:00Z

Network Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Design, implement, and maintain enterprise networks to ensure optimal performance, scalability, and security. Collaborate with cross-functional teams to resolve network-related issues and support business operations.
2026-05-12T00:00:00Z

Manager of Tech Support

Jacksonville, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Technical Team LeadThe Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service. Duties/Responsibilities:<ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul> Required Skills/Abilities:<ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul> Education and Experience:<ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul>
2026-04-09T00:00:00Z

Cloud Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Looking for a Cloud Engineer to design, implement, and support Azure-based infrastructure.Responsibilities<ul><li>Build and maintain Azure cloud environments</li><li>Implement CI/CD pipelines</li><li>Manage infrastructure as code (Terraform)</li><li>Monitor performance and optimize systems</li></ul>
2026-05-05T00:00:00Z

Cloud Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Support, design, and optimize complex IT systems and cloud environments, with a focus on Azure infrastructure solutions. Ensure systems performance meets business needs while maintaining high availability.
2026-05-12T00:00:00Z