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7 results for It Support Engineer in Jacksonville, FL

Application Support Engineer

Jacksonville, FL
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support. Responsibilities: • Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization. • Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards. • Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security. • Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes. • Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures. • Manage and support network access control solutions such as Portnox or comparable platforms. • Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls. • Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services. • Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems. • Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
2026-07-17T00:00:00Z

Desktop Support Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Desktop Support Engineer to provide technical support for end users across desktop, laptop, mobile, and peripheral devices. This individual will be responsible for troubleshooting hardware, software, and connectivity issues while delivering exceptional customer service.Responsibilities<ul><li>Provide Tier 2 desktop and end-user support</li><li>Troubleshoot Windows operating systems, Microsoft Office, and business applications</li><li>Install, configure, and maintain desktops, laptops, printers, and peripherals</li><li>Manage user accounts, permissions, and access requests</li><li>Support hardware deployments, upgrades, and refresh projects</li><li>Document issues and resolutions within the ticketing system</li><li>Assist with onboarding and offboarding activities</li></ul>
2026-07-24T00:00:00Z

Systems Engineer

Jacksonville, FL
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
We are looking for a Systems Engineer to support the reliability and performance of critical cloud-based business applications in Jacksonville, Florida. This role focuses on day-to-day platform operations, incident resolution, and service improvement across production environments. The ideal candidate is comfortable working across infrastructure, application support, and automation while partnering with cross-functional teams to maintain compliance and deliver a strong customer experience. Responsibilities: • Monitor cloud applications and platform components to identify service degradation, abnormal behavior, and data issues before they affect users. • Perform routine operational tasks such as system checks, maintenance activities, patching coordination, and software version updates to keep environments stable. • Investigate production incidents independently, restore service as quickly as possible, and contribute to major incident response efforts when escalations occur. • Document root causes, corrective actions, and follow-up recommendations after incidents to strengthen operational processes and reduce repeat issues. • Partner with security and compliance stakeholders to gather audit support materials, address findings, and help maintain required control standards. • Work with sales and customer support teams to troubleshoot client-facing technical problems through log review, environment analysis, and issue replication. • Create and maintain automation scripts in Shell or Python to simplify recurring support tasks and improve operational efficiency. • Support containerized and middleware-based environments by assisting with Kubernetes operations and resolving common issues involving web, database, cache, and messaging services. • Participate in an on-call rotation and respond to production emergencies in a timely manner to help maintain service availability.
2026-08-05T00:00:00Z

Staff Engineer

Jacksonville, FL
onsite
Permanent / Full Time
135000 - 150000 USD / Yearly
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain robust software solutions while collaborating with cross-functional teams to deliver high-quality applications. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects. Responsibilities: • Develop and maintain software applications using .NET and C# programming languages. • Collaborate with team members to design and implement efficient solutions for business requirements. • Write clean, scalable, and maintainable code following best practices and coding standards. • Troubleshoot and debug software issues to ensure optimal performance and reliability. • Participate in code reviews to maintain high-quality standards and improve team collaboration. • Work with ASP.NET to build dynamic and responsive web applications. • Utilize JavaScript for front-end development and interactive features. • Stay updated on the latest advancements in the .NET Framework and related technologies. • Provide technical support and guidance to team members as needed. • Test software solutions to ensure functionality, security, and user experience.
2026-08-05T00:00:00Z

Network Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Network Engineer to design, implement, maintain, and support enterprise network infrastructure. This role will be responsible for ensuring the stability, security, and performance of LAN/WAN environments while supporting strategic technology initiatives.Responsibilities<ul><li>Configure, monitor, and maintain network infrastructure including routers, switches, firewalls, and wireless technologies</li><li>Troubleshoot network connectivity, performance, and security issues</li><li>Support network upgrades, implementations, and migrations</li><li>Manage VLANs, VPNs, routing, and switching environments</li><li>Monitor network health and recommend improvements</li><li>Collaborate with cybersecurity and infrastructure teams to ensure a secure environment</li><li>Maintain network documentation, diagrams, and procedures</li><li>Participate in on-call support and incident response activities</li></ul>
2026-07-24T00:00:00Z

Tax Engagement Support Specialist

Jacksonville, FL
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a TESS Specialist (Tax Engagement Support Specialist) to support office operations for a contract position based in Jacksonville, FL. This role is well suited for someone who is organized, dependable, and comfortable handling day-to-day administrative tasks in a structured environment. The ideal candidate will help keep workflows efficient, provide general office support, and contribute to smooth coordination across routine business activities. Responsibilities:• Coordinate daily administrative activities to help maintain an organized and efficient office environment.• Manage general documentation, filing, and record upkeep to support accurate and accessible information.• Assist with scheduling, correspondence, and routine follow-up to keep office tasks on track.• Provide operational support for standard office processes and ensure timely completion of assigned work.• Respond to internal requests and help direct inquiries to the appropriate contacts or resources.• Prepare basic materials, reports, or updates as needed to support office management functions.• Help maintain office supplies and monitor routine administrative needs for the team.c
2026-08-07T00:00:00Z

AI Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Senior AI Engineer to design, develop, and deploy enterprise-grade AI solutions leveraging Microsoft Azure, C#, and the .NET ecosystem. This role will focus on building intelligent applications, integrating Large Language Models (LLMs), developing scalable APIs, and delivering AI-powered solutions that drive business value.This is an excellent opportunity for a hands-on engineer who enjoys working at the intersection of software engineering, cloud architecture, and artificial intelligence. Responsibilities<ul><li>Design, develop, and maintain AI-powered applications using C# and .NET</li><li>Build and deploy solutions utilizing Azure AI Services, Azure OpenAI, and related Azure technologies</li><li>Create scalable microservices, APIs, and backend systems to support AI workloads</li><li>Develop Retrieval-Augmented Generation (RAG) solutions leveraging vector databases and enterprise data sources</li><li>Integrate AI capabilities into existing business applications and platforms</li><li>Collaborate with product, engineering, and business stakeholders to define AI use cases and technical requirements</li><li>Optimize AI performance, scalability, security, and cost within Azure environments</li><li>Establish best practices for prompt engineering, model evaluation, observability, and governance</li><li>Participate in architecture discussions and mentor junior developers and engineers</li><li>Stay current with emerging AI technologies, frameworks, and industry trends</li></ul>
2026-07-23T00:00:00Z