<p>We are hiring a <strong>Desktop Support Engineer</strong> to support users, devices, and endpoint technologies in a Microsoft-focused environment. This role is ideal for someone with strong troubleshooting skills and experience managing devices through Microsoft Intune.</p><p>Responsibilities</p><ul><li>Provide Tier 1 and Tier 2 support for end users</li><li>Deploy, configure, and maintain Windows laptops and desktops</li><li>Manage devices using Microsoft Intune</li><li>Support software installations, upgrades, and patching</li><li>Troubleshoot hardware, software, networking, and printing issues</li><li>Configure and support Microsoft 365 applications</li><li>Maintain accurate documentation and asset inventory</li><li>Assist with onboarding and offboarding processes</li><li>Support endpoint security initiatives</li></ul><p><br></p>

<p>Requirements</p><ul><li>2+ years of desktop support or endpoint administration experience</li><li>Experience with Microsoft Intune and endpoint management</li><li>Strong Windows 10/11 troubleshooting skills</li><li>Experience with Microsoft 365 support</li><li>Knowledge of Active Directory and Entra ID</li><li>Excellent customer service and communication skills</li></ul><p>Preferred Skills</p><ul><li>Autopilot</li><li>MECM/SCCM</li><li>Microsoft Defender</li><li>PowerShell</li><li>Mobile Device Management (MDM)</li><li>Endpoint Security</li></ul><p><br></p>

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