100% onsite in WDM offices Applicants must be flexable to work occasional Tuesday - Saturday work week as needed. With all the moving pieces for this project and the need to have desks with equipment ready to be set on Monday mornings, there could be the occasional scheduled week where the days for that week will be shifted to include a Saturday with a week's minimum notice. The ideal candidate will need to be flexible when possible. We will try to limit this as much as possible, but cannot predict the frequency. License and own transportation is also a key requirement as individuals will be moving between locations within WDM offices. Job Title: Desktop Support Technician Job Summary The IT Desktop Technician is responsible for the physical deployment, movement, and setup of end user workstation environments. This role focuses on preparing, installing, relocating, and supporting desktop equipment to ensure employees have fully functional and professional workspaces. The position works closely with IT teams, Facilities, and business stakeholders to support office moves, new hires, desk reconfigurations, and hardware refresh initiatives. Key Responsibilities • Perform physical setup, teardown, and relocation of end user desk and workstation equipment, including desktops, laptops, monitors, docking stations, keyboards, mice, and peripherals • Coordinate and execute employee desk moves, office relocations, and department reconfigurations • Set up new hire workstations prior to start dates, ensuring equipment is operational and standards are met • Assemble and cable workstation hardware, ensuring clean and organized setups • Troubleshoot basic hardware, connectivity, and peripheral issues during setup and migration activities • Maintain inventory accuracy by documenting asset assignments, moves, and returns in asset management systems • Work closely with Facilities and IT leadership to schedule and plan move activities with minimal business disruption • Decommission equipment and prepare hardware for reuse, storage, or disposal following IT policies • Ensure compliance with company security, safety, and IT standards • Provide excellent customer service and clear communication to end users throughout the move and setup process Required Qualifications • 1–3 years of experience in IT desktop support, hardware deployment, or field services • Hands on experience setting up and moving computer workstations and peripherals • Basic understanding of Windows and/or macOS operating systems • Familiarity with enterprise hardware (Lenovo, monitors, docking stations) • Ability to lift and move computer equipment (up to 50 lbs.) • Strong organizational skills and attention to detail • Excellent interpersonal and customer service skills • Valid driver’s license (if role includes travel between sites) Preferred Qualifications • Experience supporting office moves or large scale hardware deployments • Basic cable management and ergonomic workstation setup knowledge • CompTIA A+ or similar certification Working Conditions • Primarily on site role with frequent movement throughout office spaces • Frequent bending, lifting, and carrying of equipment • Occasional after hours or weekend work to support large moves or business needs

Active Directory, MS Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, PC Desktop - Workstation, Workstation Hardware, Workstation Support

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

West Des Moines, IA
onsite
Temporary
- USD / Hourly
100% onsite in WDM offices Applicants must be flexable to work occasional Tuesday - Saturday work week as needed. With all the moving pieces for this project and the need to have desks with equipment ready to be set on Monday mornings, there could be the occasional scheduled week where the days for that week will be shifted to include a Saturday with a week's minimum notice. The ideal candidate will need to be flexible when possible. We will try to limit this as much as possible, but cannot predict the frequency. License and own transportation is also a key requirement as individuals will be moving between locations within WDM offices. Job Title: Desktop Support Technician Job Summary The IT Desktop Technician is responsible for the physical deployment, movement, and setup of end user workstation environments. This role focuses on preparing, installing, relocating, and supporting desktop equipment to ensure employees have fully functional and professional workspaces. The position works closely with IT teams, Facilities, and business stakeholders to support office moves, new hires, desk reconfigurations, and hardware refresh initiatives. Key Responsibilities • Perform physical setup, teardown, and relocation of end user desk and workstation equipment, including desktops, laptops, monitors, docking stations, keyboards, mice, and peripherals • Coordinate and execute employee desk moves, office relocations, and department reconfigurations • Set up new hire workstations prior to start dates, ensuring equipment is operational and standards are met • Assemble and cable workstation hardware, ensuring clean and organized setups • Troubleshoot basic hardware, connectivity, and peripheral issues during setup and migration activities • Maintain inventory accuracy by documenting asset assignments, moves, and returns in asset management systems • Work closely with Facilities and IT leadership to schedule and plan move activities with minimal business disruption • Decommission equipment and prepare hardware for reuse, storage, or disposal following IT policies • Ensure compliance with company security, safety, and IT standards • Provide excellent customer service and clear communication to end users throughout the move and setup process Required Qualifications • 1–3 years of experience in IT desktop support, hardware deployment, or field services • Hands on experience setting up and moving computer workstations and peripherals • Basic understanding of Windows and/or macOS operating systems • Familiarity with enterprise hardware (Lenovo, monitors, docking stations) • Ability to lift and move computer equipment (up to 50 lbs.) • Strong organizational skills and attention to detail • Excellent interpersonal and customer service skills • Valid driver’s license (if role includes travel between sites) Preferred Qualifications • Experience supporting office moves or large scale hardware deployments • Basic cable management and ergonomic workstation setup knowledge • CompTIA A+ or similar certification Working Conditions • Primarily on site role with frequent movement throughout office spaces • Frequent bending, lifting, and carrying of equipment • Occasional after hours or weekend work to support large moves or business needs
2026-01-30T15:38:43Z

Help Desk/Desktop Support Analyst Job in West Des Moines, IA | Robert Half