We are seeking a motivated and detail-oriented Operations Support team member to join our group in Eden Prairie, Minnesota. This long-term contract position involves managing a variety of operational tasks to ensure smooth order processing and exceptional customer satisfaction. With mentorship and guidance, you will play a vital role in addressing operational challenges and improving processes in a dynamic, fast-paced environment. Responsibilities: • Utilize technology and established processes to identify operational issues and collaborate with team members to resolve roadblocks. • Build strong working relationships with internal teams and external partners to coordinate product pricing, transportation, and informational needs across multiple accounts. • Manage and plan order activities with accuracy, ensuring all tasks are completed effectively within the operating systems. • Coordinate order-related tasks, such as tracking shipments, handling exceptions, reconciling inventory, forecasting replenishments, and resolving claims or credits. • Address and resolve issues with exception orders by collaborating with clients, service providers, distribution and product supply partners, and other stakeholders. • Maintain accurate item-level data in company systems, including pack sizes, pricing, and product descriptions. • Identify and mitigate service failures, such as late deliveries, to minimize disruptions to customer operations. • Deliver exceptional customer service by responding promptly and professionally to inquiries from external parties. • Communicate operational updates and business status to team members in a clear and concise manner. • Support team objectives and operational targets while contributing to continuous process improvements.

• Strong customer service skills with a focus on maintaining customer satisfaction. • Effective written and verbal communication abilities for collaboration with team members, clients, and partners. • Proficiency in Microsoft Office Suite, including Excel, for managing data and reports. • Familiarity with operational procedures, policies, and practices to ensure compliance. • Ability to handle high-volume work with attention to detail and problem-solving capabilities. • Knowledge of logistics, shipping functions, and vendor coordination. • Experience in reconciling invoices, claims, and credits. • Demonstrated ability to adapt to shifting priorities and manage multiple tasks efficiently.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Eden Prairie,, MN
onsite
Temporary
20.00 - 22.00 USD / Hourly
We are seeking a motivated and detail-oriented Operations Support team member to join our group in Eden Prairie, Minnesota. This long-term contract position involves managing a variety of operational tasks to ensure smooth order processing and exceptional customer satisfaction. With mentorship and guidance, you will play a vital role in addressing operational challenges and improving processes in a dynamic, fast-paced environment. Responsibilities: • Utilize technology and established processes to identify operational issues and collaborate with team members to resolve roadblocks. • Build strong working relationships with internal teams and external partners to coordinate product pricing, transportation, and informational needs across multiple accounts. • Manage and plan order activities with accuracy, ensuring all tasks are completed effectively within the operating systems. • Coordinate order-related tasks, such as tracking shipments, handling exceptions, reconciling inventory, forecasting replenishments, and resolving claims or credits. • Address and resolve issues with exception orders by collaborating with clients, service providers, distribution and product supply partners, and other stakeholders. • Maintain accurate item-level data in company systems, including pack sizes, pricing, and product descriptions. • Identify and mitigate service failures, such as late deliveries, to minimize disruptions to customer operations. • Deliver exceptional customer service by responding promptly and professionally to inquiries from external parties. • Communicate operational updates and business status to team members in a clear and concise manner. • Support team objectives and operational targets while contributing to continuous process improvements.
2026-02-02T22:14:07Z