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186 results for Member Services jobs

Customer Service Admin

Oakland, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
Customer Service AdminJob Description:We are hiring a Customer Service Admin to provide administrative and customer support to ensure efficient daily operations. This position combines customer communication with clerical and scheduling responsibilities.Responsibilities:<ul><li>Respond to customer inquiries via phone and email</li><li>Maintain customer records, files, and service documentation</li><li>Assist with scheduling, reporting, and data entry tasks</li><li>Support order tracking, invoicing, and issue resolution</li><li>Collaborate with internal departments to ensure customer satisfaction</li></ul>
2026-07-02T00:00:00Z

Customer Service Manager

Tyngsborough, MA
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
Robert Half is seeking a highly motivated and customer-focused Customer Service Manager to lead our customer service operations. This individual will be responsible for managing the customer service team, overseeing quoting and order activity, maintaining strong client relationships, and ensuring exceptional service delivery. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to delivering an outstanding customer experience. Key Responsibilities:<ul><li>Provide leadership, direction, and support to the customer service team.</li><li>Manage all aspects of the customer service process, including quotes, sample requests, order processing, and order acknowledgments.</li><li>Prepare quotes and proposals in response to customer inquiries and requests.</li><li>Work directly with customers to process orders, resolve issues, and ensure timely communication.</li><li>Enter and maintain customer and order information within the company ERP/CRM system.</li><li>Maintain customer records and databases with a high degree of accuracy.</li><li>Manage internal quote tracking and customer request databases.</li><li>Respond to customer inquiries and coordinate with appropriate internal departments to resolve issues.</li><li>Follow up on quotations and proposals to support business development efforts.</li><li>Collaborate with operations, sales, and management teams to ensure customer satisfaction and successful order fulfillment.</li><li>Analyze customer concerns and identify opportunities to improve service processes.</li><li>Perform additional customer service and administrative duties as needed.</li></ul>
2026-06-17T00:00:00Z

Customer Service Manager

Fairfield, NJ
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for an experienced Customer Service Manager to lead a high-performing customer service team in Fairfield, New Jersey. This role is responsible for elevating the customer experience, strengthening day-to-day service operations, and building effective partnerships across the organization. The ideal candidate brings a hands-on leadership style, sound judgment, and a commitment to continuous improvement in a manufacturing environment. Responsibilities:• Lead the daily work of the customer service function, ensuring coverage, accountability, and dependable service delivery across all customer touchpoints.• Assign priorities across the team, review performance outcomes, and take timely action to keep response quality and service standards on track.• Coach, mentor, and develop representatives through regular feedback, structured training, and ongoing support that improves engagement and retention.• Manage complex customer matters and escalated concerns, guiding issues through to resolution while protecting a positive customer experience.• Analyze recurring service challenges and customer feedback to identify root causes and introduce preventive solutions.• Refine support processes and workflows to improve efficiency, accuracy, and overall service quality.• Monitor operational measures such as responsiveness, resolution effectiveness, and customer satisfaction, and share results with leadership.• Work closely with operations, sales, and other internal partners to align service efforts with broader business goals.• Maintain reliable documentation of customer communications, case activity, and service-related data within company systems.
2026-06-16T00:00:00Z

Customer Service Manager

Akron, OH
onsite
Temporary to Hire
20 - 28 USD / Hourly
Our client is seeking a highly communicative professional for a contract-to-permanent opportunity within their Customer Service department. This role is responsible for overseeing daily customer service operations, supporting the quoting and order process, and serving as a key liaison between internal teams, customers, and production. The ideal candidate will be comfortable working in a fast-paced manufacturing environment, balancing administrative responsibilities with light activity on the factory floor.Key Responsibilities:<ul><li>Oversee and execute daily operations within the Customer Service department to ensure clear communication, accuracy, and efficient workflow</li><li>Communicate regularly with office personnel, sales, shipping, customers, and internal departments</li><li>Assist with and prepare formal quotes for existing and prospective customers</li><li>Process purchase orders for tooling, prototypes, and production</li><li>Analyze current order patterns and review sales margins</li><li>Monitor daily invoice activity and maintain accurate customer account information</li><li>Maintain and organize master drawing files</li><li>Manage and support the Shipping Administrative Assistant</li><li>Serve as a communication link between Customer Service, Quality, Production, and Shipping to ensure smooth order flow</li><li>Assist with accounts receivable activities as needed</li><li>Ensure departmental adherence to ISO-compliant procedures</li><li>Participate in weekly customer calls and daily management meetings</li><li>Make rounds in the press room and perform light walking in the factory as needed</li><li>Cross-train with team members to provide short-term coverage and support</li><li>Travel occasionally to customer sites, as needed</li><li>Perform additional duties assigned by management</li></ul>
2026-07-14T00:00:00Z

Customer Service Manager

Louisville, KY
onsite
Temporary to Hire
26 - 30 USD / Hourly
We are looking for an experienced Customer Service Manager to lead service operations and support a high-quality customer experience in Louisville, Kentucky. This contract to hire position is ideal for someone who excels at team coordination and customer account support. The right candidate will bring strong organization, sound judgment, and the ability to keep service activities running smoothly while maintaining excellent communication with customers and internal teams. The Customer Service Manager role is onsite Monday - Friday, 8am-5pm. Responsibilities of Customer Service Manager:• Lead daily customer service activities to ensure timely, attentive, and solution-focused support across all customer interactions.• Oversee customer accounts by addressing service needs, resolving concerns, and maintaining strong ongoing relationships.• Coordinate work assignments and service requests using computer-aided dispatch tools to improve response times and operational efficiency.• Manage job scheduling activities, balancing priorities and available resources to keep appointments and service commitments on track.• Support performance by guiding staff, monitoring service quality, and encouraging consistent customer care standards.• Handle escalated issues with a calm, practical approach, working across teams to reach effective resolutions.• Track service metrics and operational trends to identify opportunities for process improvement and stronger customer outcomes.• Collaborate with internal departments to ensure accurate communication, smooth service delivery, and dependable follow-through on customer needs.
2026-07-13T00:00:00Z

Patient Service Rep

Blue Bell, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Patient Service Representative to support daily front-end patient operations in Blue Bell, Pennsylvania. This Long-term Contract position is well suited for someone who communicates clearly, handles sensitive information with discretion, and provides a positive experience for patients throughout the scheduling and registration process. The role includes coordinating appointments, verifying insurance details, managing referrals and authorizations, and maintaining accurate records within electronic medical systems. Success in this position requires strong customer service skills, attention to compliance standards, and the ability to resolve issues efficiently in a HIPAA-regulated environment. Responsibilities: • Welcome patients and provide courteous assistance with scheduling, registration, and general service inquiries. • Arrange appointments, update calendars, and coordinate changes while following established office procedures. • Review patient demographic information and maintain accurate documentation within EMR and Epic systems. • Confirm insurance eligibility, collect copays when required, and support benefit-related administrative tasks. • Process referrals and authorizations in a timely manner to help ensure continuity of care. • Address patient concerns, troubleshoot service issues, and escalate complex matters when appropriate. • Handle confidential records in accordance with HIPAA requirements and internal compliance protocols. • Support additional administrative or financial tasks as needed, including ad hoc assignments related to patient services.
2026-07-14T00:00:00Z

Card Services Manager

Brighton, MI
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Card Services Manager to oversee card operations and lead a high-performing team supporting debit and credit card services in Brighton, Michigan. This hybrid role requires a strong operational leader who can enhance service delivery, strengthen partner relationships, and improve processes that support a large member base. The ideal candidate brings financial services expertise, sound judgment, and a collaborative approach to team leadership and portfolio oversight. Responsibilities: • Direct daily activities related to debit and credit card operations, ensuring reliable service and effective support for a large member portfolio. • Guide and develop the card services team by setting priorities, coaching staff, resolving escalated issues, and reinforcing service standards. • Monitor operational workflows and performance measures to improve efficiency and maintain established service expectations. • Partner with internal teams, including branch and call center staff, to ensure card-related issues are addressed accurately and promptly. • Work closely with external vendors to investigate processing concerns, drive timely resolutions, and minimize disruption for members. • Coordinate with partner organizations to introduce enhancements, expand card capabilities, and support ongoing improvements in card programs. • Evaluate operational practices, identify opportunities for better outcomes, and recommend process improvements based on analysis and business needs. • Foster a team environment centered on accountability, communication, collaboration, and member-focused service.
2026-07-10T00:00:00Z

Client Services Associate

Cincinnati, OH
onsite
Permanent / Full Time
95000 - 100000 USD / Yearly
We are looking for a detail-oriented Client Services Associate to support individuals and families with insurance, billing, and property-related administrative needs in Cincinnati, Ohio. This position combines client service, bookkeeping coordination, and vendor management to help maintain organized financial records and dependable day-to-day support. The ideal candidate is comfortable balancing multiple priorities, communicating with a range of stakeholders, and handling sensitive information with professionalism. Responsibilities: • Coordinate annual health insurance renewal and enrollment activities for family clients, helping ensure timely submissions and accurate coverage selections. • Partner with brokers to organize insurance options and support implementation of coverage strategies that align protection needs with cost efficiency. • Administer bill payment activities for several clients by reviewing documentation, confirming accuracy, and ensuring payments are processed on schedule. • Work alongside Accounts Payable and real estate support teams to monitor invoices, secure approvals, and maintain payment timelines. • Arrange utility accounts and essential property services for newly acquired or established residences, and follow through to confirm billing begins correctly. • Maintain regular communication with clients, vendors, brokers, and internal partners to resolve questions and keep service activities moving forward. • Prepare, track, and organize financial and administrative records so documentation remains complete, accessible, and audit-ready. • Handle private client and financial information with sound judgment, discretion, and a high standard of confidentiality.
2026-07-01T00:00:00Z

Client Services Associate

Roanoke, VA
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for a Client Services Associate to support a high-quality client experience. This role focuses on coordinating onboarding activities, maintaining accurate client information, and helping the team stay organized and responsive. The ideal candidate brings strong financial planning knowledge or exposure to that environment, excellent relationship management skills, and the ability to handle administrative work with precision. Responsibilities:• Guide new clients through onboarding steps, ensuring documentation is complete and expectations are clearly communicated.• Keep client files, account details, and related records accurate, current, and well organized.• Assist with compliance-related tasks by monitoring documentation requirements and supporting adherence to internal standards.• Prepare meeting packets, reports, and supporting materials for upcoming client appointments.• Serve as a dependable point of contact for client service requests, follow-ups, and routine account-related questions.• Identify workflow gaps and recommend practical improvements that enhance service quality and team efficiency.
2026-06-15T00:00:00Z

Client Services Associate

San Francisco, CA
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Client Services Associate | Wealth Management Firm | San Francisco | Hybrid; 3 days onsite | Base + Strong Bonus Join a well-established, growth-oriented wealth management firm known for its client-first culture, collaborative team, and long-term approach to financial planning. This is an excellent opportunity to build your career in wealth management while gaining direct exposure to financial advisors, firm leadership, and high-net-worth clients. The firm offers a flexible hybrid schedule, strong mentorship, ongoing professional development, internal growth opportunities, bonus potential, retirement contributions, and employee financial planning benefits. Responsibilities<ul><li>Serve as a primary contact for client service and account maintenance</li><li>Support account openings, transfers, money movement, and other client requests</li><li>Coordinate client meetings and ongoing advisor outreach</li><li>Prepare and process client paperwork while maintaining accurate CRM records</li><li>Communicate with clients, custodians, and internal teams to ensure timely resolution of requests</li><li>Monitor account activity and follow up on outstanding documentation</li><li>Support workflow improvements, operational initiatives, and special projects</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-07-11T00:00:00Z

Client Service Associate | White-Glove Client Experience Mee

Oakland, CA
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
Please apply to this posting and ping me on LinkedIn for additional consideration – Mahmoud Adam, CPA Looking to take your wealth management career beyond the traditional client service role? This is an opportunity to join a highly respected boutique advisory firm that partners with founders, elite investors, and billionaire multi-generational families to build and operate sophisticated single-family offices. 100% Remote (Hybrid office option available in San Francisco)Competitive Base + Discretionary Bonus (15–30%)Unlimited PTO | 401(k) Match | Excellent Benefits This isn't just another client service position.You'll work directly with ultra-high-net-worth families on complex investment operations, private investments, financial administration, tax coordination, and family office initiatives—all while gaining exposure to the inner workings of some of the most sophisticated wealth structures in the industry.
2026-06-26T00:00:00Z

Client Services Financial Manager

Santa Rosa, CA
onsite
Temporary / Contract
35 - 44 USD / Hourly
Robert Half is partnering with a respected nonprofit organization seeking a Client Services Financial Manager to oversee financial management services for clients and support trust and estate accounting activities. This position combines financial stewardship, client advocacy, and fiduciary support to help ensure the financial well-being of individuals and families served by the organization.Key Responsibilities<ul><li>Manage client financial resources, including banking relationships, cash management, bill payment, budgeting, and account monitoring.</li><li>Oversee trust and estate accounting activities, maintaining accurate records, reconciliations, and documentation in compliance with fiduciary and regulatory requirements.</li><li>Prepare financial reports, accountings, and supporting schedules for clients, trustees, beneficiaries, courts, and other stakeholders as required.</li><li>Coordinate with attorneys, financial advisors, family members, social service providers, and banking institutions regarding client financial matters.</li><li>Monitor client income, expenses, benefits, investments, and assets to ensure appropriate utilization of funds and long-term financial stability.</li><li>Reconcile bank, trust, and investment accounts while researching and resolving discrepancies in a timely manner.</li><li>Maintain detailed client records, financial files, and supporting documentation while safeguarding confidential information.</li><li>Assist with estate administration activities, including asset tracking, disbursements, financial reporting, and compliance-related requirements.</li><li>Ensure adherence to organizational policies, fiduciary standards, nonprofit regulations, and applicable state and federal guidelines.</li><li>Provide exceptional client service while supporting vulnerable populations with professionalism, empathy, and financial expertise.</li></ul>
2026-07-13T00:00:00Z

Customer Service Representative

Bridgeport, CT
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are seeking a compassionate and detail-oriented Customer Service Representative to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge.Key Responsibilities<ul><li>Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge.</li><li>Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge.</li><li>Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge.</li><li>Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge.</li><li>Provide administrative support, including scheduling appointments and assessments. Based on general knowledge.</li><li>Assist with intake processes for new clients. Based on general knowledge.</li><li>Manage emails and general office communications. Based on general knowledge.</li></ul>Qualifications<ul><li>Previous service coordination experience required. Based on general knowledge.</li><li>Strong customer service skills with the ability to handle inquiries professionally and efficiently. Based on general knowledge.</li><li>Proficiency in Microsoft Office Suite required. Based on general knowledge.</li><li>Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge.</li></ul>Top Soft Skills<ul><li>Empathetic and patient approach when assisting others. Based on general knowledge.</li><li>Clear and professional communication skills, both verbal and written. Based on general knowledge.</li><li>Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.</li></ul>
2026-07-01T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Dayton area company is seeking a Customer Service Representative for a 2-month contract assignment. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, account updates, or service questions</li><li>Provide accurate information and excellent customer support</li><li>Document customer interactions in the system</li><li>Escalate complex issues as needed</li><li>Maintain a professional and positive attitude with every interaction</li></ul>
2026-07-10T00:00:00Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, coordinating order activity, and working closely with sales and operations teams in a fast-paced environment. The role focuses on delivering responsive service for domestic and international accounts while helping ensure accurate documentation, timely communication, and smooth daily workflow. Responsibilities: • Manage customer orders from initial entry through follow-up, ensuring information is complete and accurate. • Prepare pricing quotations and create invoices for both routine and special customer transactions. • Support international order processing by coordinating freight calculations and assembling required shipping and export paperwork. • Respond to inbound inquiries from distributors, dental offices, commercial clients, and sales representatives regarding product details, shipment progress, and order updates. • Establish and maintain customer and dealer records, including sending application materials and setting up new accounts in company systems. • Handle returns, issue appropriate credits, and document customer concerns in accordance with internal procedures. • Assist sales operations by investigating pricing differences and helping communicate annual pricing updates to customers. • Generate recurring reports, maintain organized records, and contribute to onboarding support for new team members.
2026-07-13T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-07-08T00:00:00Z

Customer Service Representative

Brunswick, OH
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a fully onsite team in Brunswick, Ohio in a contract role with permanent potential. This position is ideal for someone who enjoys helping customers, managing order-related requests, and delivering accurate information with professionalism. You will support both external and internal customers by handling inquiries, processing orders, and ensuring each interaction is timely, solution-focused, and well-documented. Responsibilities: • Respond to inbound customer calls and emails with professionalism, providing clear updates on products, pricing, orders, and shipment status. • Enter and manage customer orders with strong attention to detail to ensure accurate records and smooth fulfillment. • Guide customers through product selections by identifying needs, recommending suitable options, and offering consultative support. • Address service concerns and order-related issues promptly, working to resolve problems in a practical and customer-focused manner. • Interpret customer specifications and explain product information in a way that helps customers make informed decisions. • Coordinate with internal teams to monitor open requests and maintain consistent follow-through on customer commitments. • Prepare and maintain order documentation with a high degree of accuracy using Microsoft Office and related systems. • Support phone-based and email-based communication throughout the day while maintaining organized records and timely responses.
2026-07-13T00:00:00Z

Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Customer Service Representative. This position is ideal for someone who enjoys helping others, resolving concerns, and delivering a positive customer experience in a fast-paced environment. Candidates must be fully bilingual in English and Spanish and comfortable communicating with customers by phone, email, and other support channels. Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels in both English and Spanish</li><li>Provide accurate information regarding products, services, orders, accounts, policies, and procedures</li><li>Assist customers with placing orders, processing requests, updating account information, and resolving service-related concerns</li><li>Investigate customer issues and provide timely, professional solutions</li><li>Document customer interactions and maintain accurate information within the company’s customer relationship management or internal systems</li><li>Escalate complex concerns to the appropriate department or supervisor when necessary</li><li>Follow up with customers to confirm that questions or concerns have been resolved</li><li>Coordinate with internal teams, including sales, operations, billing, and logistics, to address customer needs</li><li>Maintain a professional, courteous, and empathetic approach during all customer interactions</li><li>Meet established service expectations, response-time goals, and quality standards</li><li>Assist with additional administrative and customer support duties as needed</li></ul>
2026-07-10T00:00:00Z

Customer Service Representative

Somerset, NJ
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order processing for a busy team. This long-term contract position is ideal for someone who brings strong customer service and order entry experience, communicates clearly, and can manage a high volume of inquiries with professionalism. The person in this role will handle inbound and outbound communication, accurately enter and maintain customer orders, and help ensure a positive customer experience across every interaction. Responsibilities:<ul><li>Accurately enter, review, and process customer orders in the system, ensuring all information is complete and correct.</li><li>Update existing orders, make revisions as needed, and verify order details before processing.</li><li>Respond to incoming customer calls and messages promptly, providing accurate information and effective support.</li><li>Place outbound calls as needed to follow up on requests, resolve open issues, or confirm order-related details.</li><li>Assist customers with product, service, pricing, and order-related questions while maintaining a courteous and solutions-focused approach.</li><li>Monitor order status and communicate updates, delays, or changes to customers in a timely manner.</li><li>Update customer account records, document interactions, and maintain accurate order documentation.</li><li>Use SAP and related systems to review order status, customer information, and service history.</li><li>Coordinate with internal teams, including sales, shipping, and operations, to resolve order issues and ensure timely fulfillment.</li><li>Escalate complex customer concerns as appropriate while maintaining a high level of customer satisfaction.</li></ul>
2026-07-09T00:00:00Z

Customer Service Representative

Buffalo, NY
onsite
Temporary to Hire
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to join an on-site team in Buffalo, New York in a contract-to-permanent position. This role is well suited for someone who enjoys helping customers, staying organized, and handling a mix of communication, order support, and administrative tasks in a fast-paced setting. The ideal candidate brings strong attention to detail, confidence working in Microsoft Office, and the ability to respond thoughtfully to customer needs while keeping information accurate and up to date. Responsibilities: • Respond to incoming customer inquiries by phone and email, providing timely and effective support for a range of service-related needs. • Enter and update customer orders, account details, and related records with a high level of accuracy and consistency. • Manage outbound follow-up communication to confirm details, resolve open items, and maintain strong customer relationships. • Coordinate with internal team members to address service issues, clarify requests, and ensure orders and inquiries are handled efficiently. • Use Outlook and other office systems to organize communications, track activities, and maintain clear documentation of customer interactions. • Identify practical solutions to customer concerns by evaluating available options and recommending appropriate next steps. • Support daily administrative and customer service operations while maintaining a detail-focused approach in an on-site business casual environment.
2026-07-10T00:00:00Z

Customer Service Representative

Neptune, NJ
onsite
Permanent / Full Time
41600 - 49920 USD / Yearly
We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.Salary:$20 - $24 / HourBenefits:MDV, PTO, 401kResponsibilities:• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.
2026-07-07T00:00:00Z

Customer Service Representative

Hickory, NC
onsite
Temporary / Contract
18 - 23 USD / Hourly
Position OverviewWe are seeking a reliable and professional Customer Service Representative to support daily customer interactions and ensure a positive service experience. This role will handle inbound and outbound communications, resolve customer inquiries, and maintain accurate records in internal systems.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Resolve issues related to orders, billing, account updates, and general service questions</li><li>Document all interactions accurately within the company’s CRM system</li><li>Maintain a high level of customer satisfaction through clear communication and problem-solving</li><li>Escalate complex issues as needed to appropriate departments</li><li>Meet performance metrics including response time, call quality, and resolution goals</li><li>Support additional administrative or customer support tasks as needed</li></ul>
2026-06-25T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent / Full Time
85000 - 95000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-07-07T00:00:00Z

Customer Service Representative

Fayetteville, AR
onsite
Temporary to Hire
14.25 - 16.5 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Arkansas. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast-moving call center setting. In this permanent, entry-level role, you will support clients by handling service inquiries, documenting interactions accurately, and contributing to a high-quality customer experience. Candidates who are adaptable, attentive to detail, and comfortable managing multiple tasks will be well positioned for success. Responsibilities: • Respond to incoming customer calls and provide timely, courteous support for a range of service-related questions. • Record client interactions thoroughly in the case management system to ensure accurate tracking and follow-up. • Maintain daily activity records that support productivity monitoring and continuous performance improvement. • Reach out to customers when additional clarification or follow-up is needed to bring more complex issues to resolution. • Assist with assigned team initiatives, including testing activities and customer support projects led by management. • Adjust quickly to updated procedures, service expectations, and departmental guidelines as business needs change. • Deliver a high-quality experience in an onsite call center environment while balancing efficiency with quality service.
2026-07-10T00:00:00Z

Customer Service Representative

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment in Tennessee. This Long-term Contract position focuses on delivering attentive assistance to customers, handling incoming inquiries with care, and ensuring accurate order processing. The ideal candidate brings strong communication skills, a customer-first mindset, and the ability to manage both phone-based support and administrative follow-up with care. Responsibilities:<ul><li>Provide regular updates on enrollment progress to clients, sales teams, and project stakeholders.</li><li>Serve as a point of contact between vendors and clients to resolve payment concerns and discuss terms.</li><li>Address vendor objections with effective communication and alternative solutions.</li><li>Handle a high volume of incoming and outgoing calls in a professional and timely manner.</li><li>Utilize multiple systems and tools to navigate accounts and support vendors efficiently.</li><li>Maintain clear, professional communication across customers, internal teams, and leadership.</li><li>Identify opportunities to promote additional services or solutions when appropriate.</li><li>Route calls or inquiries to the appropriate departments as needed.</li><li>Deliver accurate account details quickly in a fast-paced environment.</li><li>Collaborate with team members while demonstrating strong interpersonal skills.</li><li>Multitask effectively—listening, documenting, problem-solving, and navigating systems simultaneously.</li><li>Complete additional duties as assigned to support business needs.</li></ul>
2026-06-30T00:00:00Z

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