161 results for Member Services jobs

Member Services

Dayton, OH
onsite
Contract / Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. In this role, you will handle member services tasks with precision and attention to detail, ensuring smooth operations and excellent support. This is a Contract to permanent position, offering the opportunity for long-term growth within the organization. Responsibilities:• Perform accurate data entry into member portals, ensuring successful submission and confirmation.• Process enrollments and update eligibility records in a timely manner.• Reach out to vendors and respond to inquiries from representatives as needed.• Scan and index documents for efficient record-keeping.• Distribute mail and manage correspondence effectively.• Generate and review reports to support business operations.• Schedule appointments and maintain organized records.• Manage email correspondence, ensuring prompt and detail-oriented communication.• Provide outstanding customer service by answering inbound calls and resolving member inquiries. For immediate consideration, call 937.224.8326.
2026-03-20T00:00:00Z

Member Services Representative

Southgate, MI
onsite
Contract / Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a detail-oriented Member Services Representative to join our team in Southgate, Michigan. This Contract to permanent position offers an opportunity to contribute to a dynamic service-focused organization by delivering exceptional customer support and ensuring the accuracy of approval processes. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a commitment to maintaining high standards of productivity and quality. Responsibilities: • Use independent judgment and advanced critical thinking to evaluate complex approval codes with precision. • Compare and analyze images against established criteria to ensure accurate decision-making. • Conduct thorough research to address exceptions, enhance processes, and support approval decisions. • Enter, manage, and validate large volumes of data efficiently and accurately. • Apply strong reading comprehension skills to identify relevant information and adhere to established standards. • Maintain detailed records by documenting decision rationales and ensuring clarity in documentation. • Meet or exceed productivity and quality benchmarks consistently. • Provide exceptional customer service in a fast-paced call center environment. • Collaborate with team members to improve workflows and maintain service excellence.
2026-03-18T00:00:00Z

Member Services Representative

Pasadena, CA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team in Pasadena, California. In this Contract to permanent position, you will play a vital role in assisting members with their financial needs while delivering exceptional service and personalized solutions. This role requires a proactive approach to account management, sales, and operational tasks, ensuring a seamless member experience. Responsibilities: • Assist members in opening, managing, and closing a variety of accounts, including consumer and business accounts. • Process financial transactions with accuracy and efficiency while maintaining high service standards. • Address member inquiries and resolve issues, escalating complex matters with thoughtful recommendations as needed. • Maintain precise and up-to-date account information in internal systems. • Identify opportunities to offer additional financial products and services tailored to member needs. • Meet or exceed individual performance goals in both service and sales metrics. • Manage cash operations, including balancing, replenishing funds, and adhering to policy guidelines. • Perform transactions requiring higher approval levels, such as check negotiations within authorized limits. • Ensure compliance with regulatory standards and internal policies through regular training and adherence. • Travel to nearby branch locations to provide operational and service support when required.
2026-03-20T00:00:00Z

Member Services Representative

Pearland, TX
onsite
Temporary
13 - 13.41 USD / Hourly
We are looking for a dedicated Member Services Rep to join our client's team in Pearland, Texas, on a contract basis. This position focuses on supporting the Utilization Management department by ensuring accurate and timely processing of authorization requests while maintaining clear communication with providers and members. The role offers an opportunity to contribute to operational efficiency, regulatory compliance, and quality patient care in a health insurance environment. Key Responsibilities:<ul><li>Handle inbound calls from providers, members, and facilities regarding authorization requests, status updates, and coverage questions</li><li>Review and process authorization requests received via phone, fax, and electronic systems</li><li>Create and document authorization cases accurately within utilization management systems or EHR platforms</li><li>Route cases requiring medical necessity review to clinical staff (RNs, LVNs, Medical Directors)</li><li>Communicate authorization determinations to providers and members in compliance with regulatory requirements</li><li>Maintain accurate, timely documentation to support compliance and operational standards</li><li>Collaborate with internal teams to ensure efficient case processing and resolution</li></ul>
2026-04-02T00:00:00Z

Member Services Processing Representative

Rock Island, IL
onsite
Temporary
18.5 - 18.5 USD / Hourly
Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity<ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul>What You’ll DoYou’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:<ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today!Reach out to us at 📞 (563) 359‑7535 We’d love to connect and share more about how this role aligns with your experience and goals.
2026-03-20T00:00:00Z

Customer Service

Charlotte, NC
onsite
Temporary
17.4135 - 20.163 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Associate to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a vital role in delivering exceptional support to customers by addressing inquiries, managing orders, and resolving issues efficiently. This opportunity is ideal for someone who thrives in a fast-paced environment and excels at building strong relationships while maintaining meticulous records. Responsibilities: • Respond to customer inquiries promptly, gather necessary details, and resolve issues or escalate them as needed. • Build and maintain positive relationships with customers to ensure satisfaction and loyalty. • Process and manage customer orders accurately, including quoting and order entry. • Review purchase orders for pricing accuracy and ensure all data is correctly recorded. • Utilize Oxaion software to handle order entry, scheduling, and customer account management. • Maintain organized and accurate records of customer transactions, communications, and complaints. • Coordinate with internal teams to ensure smooth workflows and timely order processing. • Assist with special projects and tasks assigned by the Operations Manager, ensuring completion within deadlines. • Use Microsoft Office applications for administrative tasks and documentation. • Travel occasionally for training and customer site visits, as required.
2026-04-01T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
21.1185 - 24.453 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. In this long-term contract position, you will play a vital role in delivering exceptional service to our customers by addressing their inquiries and processing claims efficiently. If you enjoy working in a fast-paced environment and thrive on providing high-quality support, we encourage you to apply. Responsibilities:• Respond to incoming customer calls with professionalism and empathy.• Deliver accurate information and solutions to resolve customer inquiries.• Process claims promptly and ensure proper documentation.• Perform data entry tasks with precision to maintain records.• Utilize Microsoft Word, Excel, and Outlook to manage communications and documentation. Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.
2026-03-27T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
20 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. This long-term contract position offers the opportunity to provide excellent support to customers while handling inquiries, claims, and data entry tasks. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities:• Handle incoming calls with professionalism, ensuring customer concerns are addressed effectively.• Provide timely and accurate assistance to customers while maintaining a high level of satisfaction.• Process claims with attention to detail, verifying information and resolving any discrepancies.• Perform data entry tasks efficiently, ensuring records are accurate and up to date.• Utilize Microsoft Word, Excel, and Outlook to manage correspondence and documentation.• Ensure quality assurance by following established processes and guidelines.• Adapt to a dynamic work environment and manage multiple tasks simultaneously.• Collaborate with team members to improve customer service processes and outcomes.• Uphold company standards and policies in all customer interactions. If you’re looking to grow your customer service experience and take the next step in your career, we’d love to hear from you! Apply today by calling 515.706.4974 or visiting the Robert Half website.
2026-03-31T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
21 - 23 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will provide exceptional support to customers, process claims with accuracy, and ensure efficient handling of inquiries. This position offers a dynamic and fast-paced environment where your enthusiasm for learning and delivering results will be highly valued. Responsibilities:• Respond promptly to inbound customer calls, addressing inquiries and resolving issues with professionalism.• Deliver outstanding customer service to ensure a positive experience for all clients.• Accurately process claims and maintain detailed records for quality assurance.• Perform data entry tasks with precision and efficiency.• Utilize Microsoft Word, Excel, and Outlook to manage documentation and communications effectively.• Maintain high typing accuracy, achieving speeds of 60-75 words per minute.• Collaborate with team members to meet performance targets and contribute to overall success. Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.
2026-03-27T00:00:00Z

Customer Service

Louisville, KY
onsite
Permanent
41000 - 48000 USD / Yearly
Customer Support Specialist Location: Louisville, KY (onsite) A stable, privately held distribution and logistics company is seeking a Customer Support Specialist to support a high-volume, industrial client base. This organization has a long-standing presence in the market and offers strong stability and growth potential. Position Overview:<ul><li>Manage customer orders, inquiries, and updates</li><li>Coordinate with internal teams to ensure accurate and timely fulfillment</li><li>Support sales and assist with issue resolution</li><li>Maintain records and contribute to process improvements</li></ul>Benefits<ul><li>2 weeks PTO + 5 sick days</li><li>8 paid holidays</li><li>Health, dental, and vision insurance</li><li>Life insurance and EAP program</li><li>401(k) plan</li><li>Discretionary profit sharing</li></ul>
2026-03-31T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-04-01T00:00:00Z

Registered Client Services

Miami, FL
onsite
Permanent
90000 - 105000 USD / Yearly
We are looking for a dedicated Registered Client Services candidate to join our my clients team in Miami, Florida. In these roles, you will play a vital part in managing high-net-worth client accounts, ensuring seamless financial operations, and delivering exceptional service. The ideal candidate is bilingual in Spanish and English, has a strong background in wealth management, and excels in handling complex financial transactions. Responsibilities:• Oversee and manage client accounts, ensuring accuracy and timeliness in all transactions.• Process money movements, including credit card transfers and account transactions, with precision.• Facilitate the setup and management of new client accounts while adhering to compliance standards.• Handle password resets and maintain secure access for client accounts.• Prepare and verify documentation, ensuring all reporting aligns with regulatory compliance.• Act as a liaison between clients and legal or financial teams, ensuring effective communication.• Provide support for estate and trust-related matters, offering tailored solutions.• Maintain strong relationships with high-net-worth clients by addressing their unique needs and concerns.• Collaborate with internal teams to enhance service delivery and operational efficiency.*Ensure compliance and manage W-8 forms processes*Expense and Regulatory coordination*Oversee and track trade blotter and ensure proper archiving If you are interested in hearing more about this role, please call me Janet 786-393-4588 or email janet.silva@roberthalfcom
2026-03-20T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary
22 - 24 USD / Hourly
About the Company: Our client, a reputable and growing insurance firm, is seeking a Client Service Associate to join their team. This organization prides itself on delivering exceptional customer service and tailored insurance solutions to individuals and businesses.Position Overview: The Client Service Associate will be responsible for supporting clients, agents, and internal teams by ensuring a seamless service experience. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, client-driven environment.Key Responsibilities:<ul><li>Serve as a primary point of contact for client inquiries via phone, email, and in person</li><li>Assist clients with policy questions, coverage details, and account updates</li><li>Process policy changes, endorsements, renewals, and cancellations</li><li>Prepare and distribute insurance documents, certificates, and correspondence</li><li>Support agents and account managers with administrative and client service tasks</li><li>Maintain accurate and up-to-date client records in agency management systems</li><li>Follow up on outstanding documentation and ensure timely resolution of client requests</li><li>Ensure compliance with company policies and insurance regulations</li><li>Assist with billing inquiries and payment processing as needed</li></ul>
2026-04-03T00:00:00Z

Client Services Representative

San Francisco, CA
onsite
Permanent
100000 - 115000 USD / Yearly
Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team. In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.Responsibilities:• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies. • Process wire transfers securely and in accordance with regulatory requirements. • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions. • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services. • Build and maintain strong client relationships through proactive and personalized communication. • Guide new clients through the onboarding process to ensure a seamless and welcoming experience. • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries. • Partner with financial advisors to ensure client activities align with their financial strategies and goals. • Maintain accurate and current client records within Salesforce. • Follow up on pending client requests to ensure timely and complete resolutions. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn.
2026-03-13T00:00:00Z

Manager Investor Services

Glendale, CA
onsite
Temporary
55 - 60 USD / Hourly
We are looking for an experienced Manager of Investor Services to join our team in Glendale, California. In this long-term contract role, you will oversee critical investor services operations, ensuring seamless communication and collaboration with key stakeholders. This position offers the opportunity to work on high-impact projects and contribute to the organization’s investor relations and financial reporting efforts. Responsibilities:• Supervise the Investor Services team, ensuring effective execution of stakeholder initiatives and communications.• Manage and coordinate company news releases, ensuring timely distribution to internal and external parties.• Collaborate with finance, accounting, and legal teams to oversee quarterly distributions, security issuance, and redemptions.• Serve as the primary point of contact for retail shareholders, addressing inquiries related to company filings, tax documentation, ownership transfers, and Forms 1099.• Administer limited partnership activities, including distribution processing, tax statement preparation, consent solicitation, and tender offers.• Assist in the preparation of Annual Reports, Proxy Statements, and organization of Annual Shareholder meetings.• Maintain relationships with external entities such as the New York Stock Exchange, transfer agents, financial printers, and news release providers.• Oversee administrative tasks for the Investor Services team, including contract management, invoice processing, and website updates.• Support the executive team and Board of Trustees by executing special projects and preparing detailed reports.• Drive operational excellence within the Investor Services team, ensuring adherence to deadlines and high-quality deliverables.
2026-03-16T00:00:00Z

Client Services Support II

Troy, MI
onsite
Temporary
0 - 0 USD / Yearly
Responsibilities: • Interface directly with customers to provide day-to-day IT support.• Offer MAC support, requiring self-initiative and the ability to follow directions.• Travel to different sites as needed to provide support.• Maintain an accurate record of customer credit and resolve customer inquiries.• Monitor customer accounts and take appropriate action.• Provide 'White Glove Support' for Executive members of the client base as needed.• Contribute to updating existing processes to streamline support as per business requirements.• Provide 2nd level MAC support as well as PC and some infrastructure support.• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.
2026-03-19T00:00:00Z

Client Services Specialist

Miami, FL
onsite
Contract / Temporary to Hire
18 - 19 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Miami, Florida. In this role, you will play a pivotal part in supporting clients and ensuring they receive the assistance they need, while maintaining confidentiality and a high standard of conduct. This is a Contract to permanent position within the detail-oriented services industry, offering the opportunity to grow and contribute to our mission of providing exceptional legal support. Responsibilities: • Conduct interviews with clients to assess their needs and circumstances. • Screen applicants for eligibility and provide guidance on next steps. • Refer clients to appropriate resources or services based on their specific situations. • Distribute educational materials and general information to applicants for self-help purposes. • Assist with clinics and outreach events organized by the program. • Perform intake duties at designated outreach sites as required. • Communicate effectively with clients, ensuring respect and confidentiality are upheld. • Utilize the case management system to manage and document client interactions. • Collaborate with team members to promote a spirit of teamwork and cooperation. • Adhere to supervisor directions and organizational protocols in daily tasks.
2026-03-10T00:00:00Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-04-06T00:00:00Z

Patient Service Representative

Miami, FL
onsite
Temporary
20 - 22 USD / Hourly
Robert Half is seeking a friendly and detail-oriented Patient Services Representative to support one of our healthcare clients. This role is ideal for someone with a medical background who enjoys working directly with patients and providing excellent service in a fast-paced environment. Key Responsibilities<ul><li>Greet and check in patients, ensuring a welcoming and professional experience</li><li>Answer inbound calls and assist patients in both English and Spanish</li><li>Schedule, confirm, and manage patient appointments</li><li>Verify insurance coverage, collect copays, and update patient information</li><li>Maintain accurate patient records in the system (EMR/EHR)</li><li>Assist with patient inquiries, forms, and general office support</li><li>Coordinate with clinical staff to ensure smooth daily operations</li></ul>
2026-04-03T00:00:00Z

Patient Service Representative

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
We are currently hiring for a Bilingual Spanish Patient Service Representative (PSR) to join a busy healthcare office. This is a great opportunity for someone with strong customer service and administrative experience looking to grow within the medical field. Key Responsibilities:<ul><li>Greet and check in patients in a friendly and professional manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Answer incoming calls and respond to patient inquiries</li><li>Verify insurance coverage and collect copays/payments</li><li>Maintain accurate patient records and update information in the system</li><li>Assist with patient intake forms and documentation</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Handle general administrative tasks including filing, scanning, and data entry </li></ul>
2026-04-03T00:00:00Z

Customer Service Manager

Raynham, MA
onsite
Temporary
33 - 38 USD / Hourly
We are looking for a dedicated Customer Service Manager to join our team in Raynham, Massachusetts. In this long-term contract role, you will take charge of delivering exceptional customer experiences while overseeing daily operations in a residential service setting. This position is ideal for a motivated individual who thrives on building relationships and driving customer satisfaction. Responsibilities: • Manage inbound calls related to maintenance and repair inquiries, ensuring prompt and effective resolution. • Conduct outbound calls to follow up on quotes, solicit customer feedback, and promote maintenance programs. • Track and analyze performance metrics, providing regular reports to drive continuous improvement. • Utilize ServiceTitan software to schedule jobs and manage customer accounts efficiently. • Foster strong relationships with customers by addressing concerns and resolving conflicts effectively. • Implement strategies to enhance customer satisfaction and loyalty through superior service delivery. • Coordinate and optimize scheduling to ensure timely service and operational efficiency. • Promote upselling opportunities by identifying customer needs and offering relevant solutions. • Maintain a clear and precise communication style to effectively interact with customers and team members. • Provide leadership and support to the customer service team, ensuring alignment with organizational goals.
2026-04-01T00:00:00Z

Customer Service Manager

Pittsburgh, PA
onsite
Permanent
47000 - 59000 USD / Yearly
We are looking for an experienced Customer Service Manager to oversee and optimize our patient access operations in Pittsburgh, Pennsylvania. This role is critical to ensuring smooth registration processes, effective staff management, and exceptional service delivery. The ideal candidate will bring strong leadership skills and a commitment to enhancing customer experiences in a healthcare environment. Responsibilities: • Supervise the registration and pre-registration tasks performed by staff, ensuring daily completion and providing necessary training. • Develop and manage staff schedules, including rotations, time-off requests, and coverage adjustments, while minimizing overtime and maintaining productivity. • Monitor and improve upfront collection processes by setting goals, offering coaching, and addressing performance issues as needed. • Establish and refine departmental procedures, conducting regular audits and staff training to promote continuous improvement. • Serve as a resource for employees and other departments, fostering an environment of excellent customer service for both internal and external stakeholders. • Lead and track assigned projects, implementing changes and reporting progress to Patient Access Leadership. • Participate in daily facility operations, compiling statistical data and assisting in various departmental functions as required. • Conduct employee evaluations and oversee attendance tracking systems to ensure compliance and efficiency. • Attend facility meetings to align processes and maintain effective communication between clinical and administrative teams.
2026-03-23T00:00:00Z

Customer Service Manager

Dixon, CA
onsite
Contract / Temporary to Hire
40 - 55 USD / Hourly
Job SummaryPermanent Hire OpportunityThis position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.<ul><li>Sales Partner Management: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
2026-03-26T00:00:00Z

Account Services Representative

Little Rock, AR
onsite
Temporary
21 - 21 USD / Hourly
This role is responsible for processing daily order entry and billing transactions with a high level of accuracy and attention to detail. This role supports customer accounts, resolves issues, and collaborates closely with the sales team, internal departments, and clients to ensure timely and accurate handling of orders, billing, accounts receivable, and returns. Key Responsibilities:· Process multiple daily order entry and billing transactions with exceptional accuracy.· Maintain and update customer account records.· Research, troubleshoot, and resolve issues related to orders, billing, accounts receivable, and product returns.· Communicate directly with the sales force, internal departments, and customers to address inquiries and ensure timely resolution of issues.· Generate reports and perform data entry with a high degree of precision.· Support team operations and contribute to a collaborative, customer-focused work environment.
2026-03-20T00:00:00Z

Client Service Associate

San Mateo, CA
onsite
Permanent
75000 - 115000 USD / Yearly
Client Service Associate – Wealth Management📍 San Carlos, CA (Hybrid – 2 days in office: Tues/Thurs)💰 $75K–$115K base + discretionary bonusA growing boutique wealth management firm is looking to add a Client Service Associate to support high-net-worth clients and work closely with a collaborative advisory team. This is a great opportunity for someone early in their wealth management career who wants to grow long-term within a successful RIA and be part of a high-touch client service environment.What you’ll do:<ul><li>Support client onboarding, account opening, and ongoing account servicing</li><li>Prepare materials for client meetings and assist with follow-up tasks</li><li>Coordinate with custodians and client partners such as accountants and attorneys</li><li>Assist with financial planning support and client communications</li><li>Maintain accurate client records and manage workflows within CRM systems</li></ul>
2026-04-04T00:00:00Z