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170 results for Member Services jobs

Member Services Representative

Thomasville, GA
onsite
Temporary to Hire
20.539 - 23.782 USD / Hourly
We are looking for a Member Services Representative to join a member-centered financial institution. This contract-to-permanent opportunity is ideal for someone who enjoys creating positive member experiences, handling day-to-day financial transactions, and identifying solutions that support individual financial goals. The role blends front-line service, relationship building, and operational support in a collaborative branch environment. Responsibilities: • Deliver attentive service to members in person and through phone or other communication channels, creating a welcoming and detail-focused experience. • Accurately complete routine financial activities such as deposits, withdrawals, transfers, and loan payment processing while maintaining compliance standards. • Learn about member needs and suggest relevant financial products or services that align with their goals and circumstances. • Contribute to branch growth by building rapport, encouraging new memberships, and supporting deposit-related opportunities through proactive outreach. • Assist with daily branch functions, including opening and closing tasks and general operational support as needed. • Reduce risk by following established procedures, reviewing transactions carefully, and helping identify potential fraud concerns. • Work closely with branch colleagues to support service goals and ensure members receive consistent, efficient assistance. • Maintain up-to-date knowledge of available financial offerings, service processes, and industry developments to better support members.
2026-06-25T00:00:00Z

Member Services Representative

Thomasville, GA
onsite
Temporary to Hire
20.539 - 23.782 USD / Hourly
We are looking for a service-driven individual to join a financial services team as a Member Services Representative. This contract opportunity is ideal for someone who enjoys building trust with members, guiding them through financial solutions, and supporting daily branch activity in a fast-moving environment. The role combines customer care, transaction processing, and product education, offering the chance to make a meaningful impact on member satisfaction and financial confidence. Responsibilities: • Build strong member relationships by learning about financial needs and connecting individuals with suitable accounts, services, and solutions. • Guide members in using digital banking tools and other financial resources so they can manage their accounts with greater confidence and convenience. • Handle routine and complex account activity, including deposits, withdrawals, transfers, payments, and maintenance requests for consumer and business accounts. • Contribute to membership and deposit growth by recognizing opportunities to introduce additional products and savings options. • Alternate between service desk and teller responsibilities based on branch traffic, staffing needs, and operational priorities. • Follow security and compliance procedures closely, identify unusual account activity, and escalate potential fraud concerns when appropriate. • Support member engagement efforts through outbound communication designed to strengthen relationships and uncover additional service needs. • Assist with daily branch operations such as opening and closing tasks, resolving balancing issues, and maintaining smooth workflow across the team. • Partner with coworkers to meet service objectives, maintain a well-organized branch environment, and complete special assignments as needed.
2026-06-25T00:00:00Z

Member Services Representative

Thomasville, GA
onsite
Temporary to Hire
24.643 - 28.534 USD / Hourly
We are looking for a service-driven Member Services Representative to support members of a respected financial institution in Thomasville, Georgia. This contract opportunity with potential for a long-term role is ideal for someone who enjoys combining member support, transaction processing, and solution-based conversations in a branch setting. The role offers paid training and a part-time schedule while giving you the chance to contribute to a positive, relationship-focused member experience. Responsibilities: • Deliver attentive, personalized assistance to members in person and through phone or other service channels, creating a welcoming and attentive experience. • Handle daily financial transactions accurately, including deposits, withdrawals, transfers, and loan payment activity, while maintaining strong attention to detail. • Ask thoughtful questions to understand member goals and connect them with appropriate accounts, services, or financial solutions. • Contribute to branch growth by building member relationships, encouraging engagement, and supporting outreach efforts. • Assist with routine branch operations such as opening and closing tasks and other day-to-day operational needs. • Follow established procedures to protect member information, reduce fraud exposure, and ensure compliant transaction handling. • Work closely with branch teammates to support service standards, meet performance objectives, and maintain smooth operations. • Stay informed on available products, service offerings, and relevant financial industry developments to better assist members.
2026-06-25T00:00:00Z

Member Services Representative

Tallahassee, FL
onsite
Temporary / Contract
20.539 - 23.782 USD / Hourly
We are looking for a service-driven Member Services Representative to support members in Tallahassee, Florida within the Financial Services industry. This Long-term Contract position is ideal for someone who enjoys building trust, handling day-to-day banking needs, and guiding members toward solutions that support their financial goals. The role blends transaction support, account assistance, and relationship-building in a fast-moving branch environment where professionalism and accuracy are essential. Responsibilities: • Build strong member relationships by learning about financial needs and suggesting suitable banking products, services, and account options. • Handle routine and complex transactions accurately, including deposits, withdrawals, transfers, payments, and account updates for consumer and business accounts. • Explain digital banking tools and self-service resources so members can confidently access and manage their accounts. • Contribute to membership and deposit growth by identifying opportunities to deepen relationships and recommend relevant savings solutions. • Support branch coverage by assisting with both teller activities and platform-based member service tasks as traffic and staffing needs change. • Follow established security and compliance procedures, remain alert to unusual activity, and help reduce exposure to fraud and operational risk. • Participate in outreach efforts to reconnect with members, increase engagement, and uncover additional service opportunities. • Assist with daily branch operations such as opening and closing tasks, resolving balancing issues, and supporting team service objectives. • Maintain current knowledge of financial products, regulatory expectations, and internal procedures through ongoing training and development.
2026-07-02T00:00:00Z

Member Support

Auburn, MA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a detail-oriented Member Support team member to join a credit union team in Auburn, Massachusetts on a Long-term Contract basis. This position focuses on delivering responsive service to members, guiding them through everyday account needs, and helping them understand available financial products. The ideal candidate brings a strong service mindset, operational accuracy, and the ability to support compliance standards in a member-facing environment. Responsibilities: • Assist members with routine questions related to savings products, account services, and credit union policies while providing clear and courteous support. • Open and maintain new member accounts by following established procedures, documentation standards, and account-specific guidelines. • Carry out required compliance-related tasks in accordance with internal policy and applicable regulatory expectations. • Identify opportunities to introduce relevant credit union products and services, while helping grow membership through thoughtful recommendations. • Offer members general guidance on deposit and loan options so they can make informed decisions based on their needs. • Contribute to referral and performance goals by connecting members with relationship, lending, or affiliated specialists when appropriate. • Represent the organization at additional branch or satellite locations as business needs require. • Stay informed on updates to equipment, processes, and workplace procedures through training sessions, meetings, and internal communications. • Participate in community outreach efforts, special assignments, and other operational duties as requested.
2026-07-15T00:00:00Z

Customer Service

Manassas, VA
onsite
Temporary / Contract
17.5 - 18 USD / Hourly
We are looking for a reliable and customer-focused Customer Service Representative to join our team. This role is ideal for someone who enjoys assisting customers, managing multiple priorities, and providing exceptional service in a fast-paced environment. The successful candidate will possess strong communication skills, the ability to juggle multiple tasks, and at least one year of customer service experience. Responsibilities<ul><li>Answer and direct incoming calls using a multi-line phone system.</li><li>Provide professional, courteous, and timely assistance to customers.</li><li>Respond to customer inquiries and resolve issues efficiently.</li><li>Manage multiple tasks and priorities while maintaining accuracy and attention to detail.</li><li>Maintain accurate records and documentation of customer interactions.</li><li>Collaborate with team members and other departments to ensure customer needs are met.</li><li>Perform general administrative and customer support duties as assigned.</li><li>Deliver a positive customer experience with every interaction.</li></ul>
2026-07-06T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a customer-focused team member to support a Financial Services team. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and enjoys helping customers with a wide range of banking-related questions. The person in this role will deliver prompt, accurate assistance while maintaining confidentiality and compliance with established banking standards. Responsibilities: • Respond to a high volume of incoming customer calls and provide timely, accurate support for service-related needs. • Guide customers through account-related requests such as opening new accounts, making updates, and addressing routine banking questions. • Explain available banking products and services clearly so customers can make informed decisions. • Record details of customer conversations and resolutions accurately in internal systems. • Work closely with colleagues to maintain a consistent and positive experience across customer interactions. • Identify appropriate banking options by reviewing customer needs and recommending suitable solutions. • Protect sensitive customer information and handle every interaction in accordance with banking regulations and privacy standards. • Stay informed on current banking offerings, service procedures, and support guidelines. • Support coverage needs within a 40-hour workweek after training, including varied shifts scheduled in advance and rotating weekend hours.
2026-06-24T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to support sales-related service activities for a growing team in Hauppauge, New York. This role is ideal for someone who can manage client inquiries with accuracy, maintain strong communication across internal and external contacts, and use Excel confidently to organize information and support day-to-day operations. The position offers an opportunity to contribute to both customer satisfaction and sales support through responsive, detail-oriented service. Responsibilities:• Respond to customer questions and requests by phone, email, and other communication channels in a timely and accurate manner.• Support sales activities by preparing quotes, processing orders, and following up with customers to ensure smooth service delivery.• Maintain accurate customer records, sales information, and service updates using Excel and internal systems.• Coordinate with internal departments to resolve order issues, provide status updates, and keep customers informed.• Assist with inbound and outbound customer interactions that help strengthen relationships and identify sales opportunities.• Monitor open requests and take proactive steps to ensure problems are addressed efficiently and completely.• Prepare routine reports and track key customer or sales-related data to support team decision-making.
2026-06-23T00:00:00Z

Members Services Analyst

Philadelphia, PA
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for a Members Services Analyst to support member-facing initiatives that strengthen healthcare collaboration in Philadelphia, Pennsylvania. This role blends project coordination, business analysis, and relationship management to help participating organizations adopt services, improve data exchange, and realize operational value. The ideal candidate is comfortable working across technical and non-technical teams, monitoring project progress, and translating business needs into practical solutions. Success in this position requires strong communication, analytical thinking, and the ability to manage multiple priorities in a healthcare-focused environment. Responsibilities: • Direct cross-functional initiatives tied to organizational priorities, establishing clear schedules, deliverables, and resource plans to keep work moving forward. • Monitor timelines, dependencies, budget considerations, and potential obstacles, then communicate progress and emerging concerns to stakeholders and leadership. • Guide changes to project scope by assessing business impact and coordinating appropriate approvals, documentation, and follow-up actions. • Build and sustain productive relationships with member organizations across the healthcare landscape, serving as a trusted point of contact for ongoing needs and opportunities. • Support the enrollment and onboarding of new member organizations by coordinating implementation steps, training activities, and early-stage engagement efforts. • Lead recurring discussions with participating organizations to review adoption, service usage, project updates, and possibilities for expanded participation. • Coordinate onboarding and activation of healthcare data connections, including HL7-based interfaces and related interoperability requirements. • Partner with provider organizations to address regulatory and data-sharing expectations while supporting post-launch activities such as service enhancements, migrations, and issue resolution. • Review data quality, testing materials, and technical documentation to improve consistency, support implementation accuracy, and strengthen member experience. • Evaluate utilization and operational trends to identify opportunities for process improvement, stronger adoption, and enhanced member value, while maintaining engagement resources and supporting account activity tracking in Salesforce.
2026-07-09T00:00:00Z

Member Support Specialist

Minnetonka, MN
remote
Temporary / Contract
16.625 - 21 USD / Hourly
A growing organization is seeking Member Support Specialists to provide exceptional service and support to customers in a fast-paced, team-oriented environment. Key Responsibilities<ul><li>Respond to customer inquiries regarding billing, benefits, enrollment and claim and resolve issues accurately and efficiently.</li><li>Provide support regarding products, services, account information, and general questions.</li><li>Deliver a positive customer experience through professional communication and problem-solving.</li><li>Maintain detailed documentation and follow through to resolution.</li><li>Navigate multiple systems and online tools while managing customer interactions.</li></ul>
2026-07-07T00:00:00Z

Client Services Representative

Spokane, WA
onsite
Permanent / Full Time
47000 - 52000 USD / Yearly
We are looking for a Client Services Representative to support insurance application processing and ongoing policy service for clients in Washington. This position acts as a central point of coordination among clients, financial representatives, underwriting teams, home office contacts, and external carriers to keep new business and service activity moving efficiently. The ideal candidate brings strong administrative judgment, excellent communication skills, and the ability to manage multiple priorities while maintaining accuracy throughout each stage of the client experience. Responsibilities:• Oversee insurance applications from initial intake through underwriting review and final policy delivery, ensuring each step is completed accurately and on schedule.• Handle policy servicing requests such as beneficiary updates, contact information changes, and other account maintenance needs with careful attention to detail.• Support clients with policy loan requests, repayment coordination, surrender documentation, and related follow-up activities.• Respond to client and advisor questions regarding policy status, service needs, and required documentation in a thorough and timely manner.• Prepare clear written communications for clients, carrier partners, and home office teams to facilitate efficient case movement and resolution.• Maintain complete and organized records within company systems so documentation remains current, accurate, and easy to retrieve. BENEFITS:Medical/Dental/VisionRetirement plan + company matchPTO and paid holidays
2026-07-16T00:00:00Z

Client Services Representative

Hyannis, MA
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
Are you looking to advance your career in wealth management and investment services? We are seeking a Client Services Associate to support investment operations, client relationships, account administration, and advisor activities within a growing financial services team. Key Responsibilities:<ul><li>Serve as a primary point of contact for clients, delivering exceptional service and support</li><li>Coordinate client meetings, reviews, and advisor schedules</li><li>Prepare account documentation, portfolio reviews, and performance reports</li><li>Support account onboarding, maintenance, transfers, distributions, and beneficiary updates</li><li>Monitor pending business and coordinate with custodians, vendors, and internal partners</li><li>Assist with compliance reviews, audits, and regulatory requirements</li><li>Support investment and insurance transactions when appropriately licensed</li></ul>
2026-06-24T00:00:00Z

Membership Development Manager

Waukesha, WI
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a Membership Development Manager to help strengthen member engagement and expand participation for an organization based in Waukesha, Wisconsin. This role focuses on building lasting relationships, supporting member accounts, and using performance data to guide outreach efforts. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to turn membership goals into measurable results. Responsibilities: • Build and maintain strong relationships with current and prospective members to encourage retention and growth. • Manage member accounts by responding to questions, resolving issues, and ensuring a positive overall experience. • Develop outreach strategies that increase membership participation and support organizational objectives. • Track key performance indicators and prepare reports that highlight trends, progress, and opportunities for improvement. • Collaborate with internal teams to coordinate membership initiatives, campaigns, and service improvements. • Identify opportunities to enhance engagement through targeted communication and follow-up efforts. • Monitor membership activity and recommend actions that improve satisfaction and long-term involvement.
2026-07-15T00:00:00Z

Guest Services Representative

Memphis, TN
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours Responsibilities:• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.• Assist guests by providing directions and answering any inquiries they may have about the exhibits.• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.• Provide talking points and relevant information to guests.• Achieve organizational sales and service goals by promoting and selling museum merchandise.• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.
2026-07-13T00:00:00Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-07-16T00:00:00Z

Client Services Specialist

Miami, FL
onsite
Temporary to Hire
18.05 - 19 USD / Hourly
We are looking for a Client Services Specialist to support individuals seeking legal assistance in Miami, Florida. This contract opportunity is ideal for someone who brings strong interpersonal skills, sound judgment, and a service-focused approach to client support within a services environment. In this role, you will guide applicants through the intake process, connect them with appropriate resources, and contribute to community-based outreach efforts while maintaining confidentiality. Responsibilities: • Conduct client interviews to gather relevant background information and assess service needs. • Evaluate applicants for program eligibility using established guidelines and accurate documentation practices. • Direct individuals to internal or external resources when services fall outside available support options. • Share general guidance and self-help materials with applicants to help them better understand available next steps. • Participate in community clinics and outreach events hosted by the organization. • Complete intake activities at off-site locations as assigned to expand access to services. • Record client interactions and case details accurately within the case management system. • Respond to client communications appropriately while safeguarding sensitive information.
2026-07-06T00:00:00Z

Patient Service Representative

Midlothian, VA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to support individuals and families seeking assistance through a mission-driven non-profit organization in Virginia. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles sensitive conversations with professionalism, and is committed to delivering a positive service experience. In this role, you will guide callers through program-related questions, help them understand eligibility and participation steps, and ensure each interaction is documented accurately and handled with care. Responsibilities: • Respond to inquiries from patients, caregivers, authorized contacts, and other parties with professionalism, empathy, and timely follow-up. • Explain program offerings, qualification standards, enrollment steps, and available support options in a clear and accurate manner. • Walk callers through covered services, limitations, and required next actions so they can move forward confidently in the process. • Help individuals identify helpful resources and gather the information needed to support program participation. • Record call details and service activity thoroughly within designated documentation systems to maintain complete and accurate files. • Route complicated questions, complaints, or unresolved service concerns to the appropriate team members for further review. • Meet established expectations for service quality, responsiveness, productivity, and overall customer support performance. • Follow organizational procedures and all applicable compliance standards while protecting the integrity of patient and program information. • Take part in team meetings, training sessions, and continuous improvement efforts, and provide additional support across related functions when operational needs require it.
2026-07-16T00:00:00Z

Patient Service Representative

Raeford, NC
onsite
Temporary / Contract
14 - 17 USD / Hourly
We are seeking a Patient Service Representative to support a healthcare team in Fayetteville, North Carolina, through a contract-to-hire opportunity. This role is ideal for someone with medical billing knowledge who enjoys helping to keep front-end patient services and administrative processes running smoothly. The position will play a key role in accurate patient account management, timely communication, and dependable office support within a clinical setting. Currently hiring for the night shift: Hours: 11:00 p.m. – 9:30 a.m. Responsibilities:• Manage patient account and billing-related activities, including reviewing charges, updating records, and helping resolve routine payment questions.• Provide administrative support to the medical office by coordinating patient information, maintaining documentation, and assisting with daily service workflows.• Communicate with patients, staff, and payers to clarify billing details, address discrepancies, and support timely follow-up on outstanding items.• Enter and verify data in office systems to help ensure patient demographics, insurance information, and account details remain accurate and current.• Assist with claim-related processing by preparing required information, identifying missing details, and supporting resolution of billing issues.• Maintain organized records and handle sensitive information with discretion while following healthcare privacy and office policies.
2026-07-07T00:00:00Z

Patient Service Representative

Encino, CA
onsite
Temporary / Contract
22.8 - 27.4 USD / Hourly
We are looking for a Patient Service Representative to support front-end revenue cycle and patient access activities for a healthcare organization in Encino, California. The Patient Service Rep position focuses on delivering a smooth patient experience by coordinating registration, scheduling, payment collection, and authorization-related support while maintaining accurate records. The ideal candidate is organized, service-oriented, and comfortable assisting families with patient appointments, medical financial questions, and insurance follow-up needs. Responsibilities:• Review patient and guarantor demographic and financial details during each visit, confirm accuracy with families, and update records when corrections are needed.• Establish new patient files and manage account setup or continuation in accordance with organizational guidelines.• Communicate out-of-pocket costs such as copays, deductibles, and other balances due at the time of service, and process payments accurately.• Maintain complete payment documentation, reconcile cash activity at the start and close of each shift, and gather supporting insurance or coverage records required for billing.• Monitor task lists to help ensure follow-up care items are addressed promptly and patient needs are tracked appropriately.• Request and obtain external medical documentation when needed to support care coordination or account processing.• Secure approvals for clinic visits, office-based procedures, and ancillary services, while arranging related appointments as required.• Provide scheduling and financial clearance support for urgent visits and work closely with the appropriate providers to coordinate timely access to care.• Explain pre-certification and authorization steps to patient families and help them navigate requirements for scheduled services.
2026-07-16T00:00:00Z

Patient Service Representative

Midlothian, VA
onsite
Temporary / Contract
15.8365 - 18.337 USD / Hourly
We are looking for a Patient Service Representative to support individuals, caregivers, and authorized contacts by delivering responsive service and clear guidance about available assistance programs in Midlothian, Virginia. This Long-term Contract position is ideal for someone who communicates with empathy, handles high-volume inquiries with accuracy, and helps applicants understand eligibility, enrollment steps, and available support. The role requires strong documentation habits, a service-focused mindset, and the ability to address questions professionally while following organizational and regulatory standards. Responsibilities: • Respond to incoming calls and inquiries from patients, caregivers, representatives, and other partners with professionalism and compassion. • Explain program offerings, qualification criteria, enrollment steps, and support options in a clear and understandable manner. • Guide callers through program rules, including covered services, excluded services, and required follow-up actions. • Help individuals identify useful resources and gather the information needed to continue with program participation. • Record each interaction thoroughly and accurately in the appropriate systems to maintain complete case information. • Route sensitive concerns, unresolved questions, and service-related issues to the proper team for further review. • Meet established expectations for quality, productivity, responsiveness, and overall customer service performance. • Follow organizational procedures and applicable compliance standards in all communications and documentation. • Take part in team meetings, training sessions, and continuous improvement efforts, and provide support in other departmental areas when needed.
2026-07-16T00:00:00Z

Manager of Services

Parsippany, NJ
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
A well-established nonprofit organization is seeking an experienced Manager of Services to provide leadership and oversight of residential and independent living programs. This individual will be responsible for ensuring high-quality service delivery, regulatory compliance, participant satisfaction, staff development, and operational excellence across multiple community-based programs.Key Responsibilities:<ul><li>Provide leadership and oversight of independent living and residential support services.</li><li>Ensure all programs operate in compliance with state regulations, agency policies, and individual service plans.</li><li>Oversee participant admissions, transitions, and ongoing service delivery.</li><li>Manage and develop a team of managers and direct support professionals.</li><li>Ensure staffing levels appropriately support participant needs and program requirements.</li><li>Foster positive relationships with families, guardians, support coordinators, and external stakeholders.</li><li>Collaborate with internal departments, including Human Resources, Facilities, Transportation, and Information Technology, to support program operations.</li><li>Monitor program performance, documentation, reporting, and quality assurance initiatives.</li><li>Participate in audits, inspections, and corrective action planning as needed.</li><li>Oversee budget-related activities, financial transactions, and operational reporting.</li><li>Provide leadership during emergency and crisis situations, including participation in an on-call rotation.</li></ul>
2026-07-16T00:00:00Z

Customer Service Admin

Oakland, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
Customer Service AdminJob Description:We are hiring a Customer Service Admin to provide administrative and customer support to ensure efficient daily operations. This position combines customer communication with clerical and scheduling responsibilities.Responsibilities:<ul><li>Respond to customer inquiries via phone and email</li><li>Maintain customer records, files, and service documentation</li><li>Assist with scheduling, reporting, and data entry tasks</li><li>Support order tracking, invoicing, and issue resolution</li><li>Collaborate with internal departments to ensure customer satisfaction</li></ul>
2026-07-02T00:00:00Z

Customer Service Manager

Akron, OH
onsite
Temporary to Hire
20 - 28 USD / Hourly
Our client is seeking a highly communicative professional for a contract-to-permanent opportunity within their Customer Service department. This role is responsible for overseeing daily customer service operations, supporting the quoting and order process, and serving as a key liaison between internal teams, customers, and production. The ideal candidate will be comfortable working in a fast-paced manufacturing environment, balancing administrative responsibilities with light activity on the factory floor.Key Responsibilities:<ul><li>Oversee and execute daily operations within the Customer Service department to ensure clear communication, accuracy, and efficient workflow</li><li>Communicate regularly with office personnel, sales, shipping, customers, and internal departments</li><li>Assist with and prepare formal quotes for existing and prospective customers</li><li>Process purchase orders for tooling, prototypes, and production</li><li>Analyze current order patterns and review sales margins</li><li>Monitor daily invoice activity and maintain accurate customer account information</li><li>Maintain and organize master drawing files</li><li>Manage and support the Shipping Administrative Assistant</li><li>Serve as a communication link between Customer Service, Quality, Production, and Shipping to ensure smooth order flow</li><li>Assist with accounts receivable activities as needed</li><li>Ensure departmental adherence to ISO-compliant procedures</li><li>Participate in weekly customer calls and daily management meetings</li><li>Make rounds in the press room and perform light walking in the factory as needed</li><li>Cross-train with team members to provide short-term coverage and support</li><li>Travel occasionally to customer sites, as needed</li><li>Perform additional duties assigned by management</li></ul>
2026-07-14T00:00:00Z

Customer Service Manager

Mason, OH
onsite
Temporary to Hire
30 - 30 USD / Hourly
We are looking for a Customer Service Manager to lead service operations in Mason, Ohio in a contract-to-permanent capacity. This role is responsible for guiding front-line leadership and customer support staff while maintaining a strong focus on service quality, team performance, and client satisfaction. The ideal candidate brings a hands-on leadership style, builds productive partnerships across departments, and creates an environment centered on accountability, coaching, and continuous improvement. Responsibilities: • Lead supervisors, team leads, and service associates across both in-person and remote support functions, ensuring alignment with departmental priorities. • Organize daily workloads, communicate expectations clearly, and monitor progress to keep operations running efficiently. • Oversee team results against established service goals, using performance data to drive accountability and improvement. • Deliver ongoing coaching, mentoring, and skills development to strengthen employee performance and support career growth. • Partner with cross-functional stakeholders to improve workflows, refine service processes, and enhance operational consistency. • Conduct regular one-on-one discussions and formal performance evaluations to provide feedback and set development goals. • Review live interactions as well as recorded calls and chats to assess quality standards and identify coaching opportunities. • Maintain a strong understanding of company offerings and programs so the team can accurately support customer needs. • Collaborate closely with Sales Executives and other department leaders to address client needs, resolve issues, and support shared objectives. • Assist with additional business priorities and special projects as needed to support broader team success.
2026-07-16T00:00:00Z

Customer Service Manager

Louisville, KY
onsite
Temporary to Hire
26 - 30 USD / Hourly
We are looking for an experienced Customer Service Manager to lead service operations and support a high-quality customer experience in Louisville, Kentucky. This contract to hire position is ideal for someone who excels at team coordination and customer account support. The right candidate will bring strong organization, sound judgment, and the ability to keep service activities running smoothly while maintaining excellent communication with customers and internal teams. The Customer Service Manager role is onsite Monday - Friday, 8am-5pm. Responsibilities of Customer Service Manager:• Lead daily customer service activities to ensure timely, attentive, and solution-focused support across all customer interactions.• Oversee customer accounts by addressing service needs, resolving concerns, and maintaining strong ongoing relationships.• Coordinate work assignments and service requests using computer-aided dispatch tools to improve response times and operational efficiency.• Manage job scheduling activities, balancing priorities and available resources to keep appointments and service commitments on track.• Support performance by guiding staff, monitoring service quality, and encouraging consistent customer care standards.• Handle escalated issues with a calm, practical approach, working across teams to reach effective resolutions.• Track service metrics and operational trends to identify opportunities for process improvement and stronger customer outcomes.• Collaborate with internal departments to ensure accurate communication, smooth service delivery, and dependable follow-through on customer needs.
2026-07-13T00:00:00Z