182 results for Member Services jobs

Member Services Representative

Southgate, MI
onsite
Contract / Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a detail-oriented Member Services Representative to join our team in Southgate, Michigan. This Contract to permanent position offers an opportunity to contribute to a dynamic service-focused organization by delivering exceptional customer support and ensuring the accuracy of approval processes. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a commitment to maintaining high standards of productivity and quality. Responsibilities: • Use independent judgment and advanced critical thinking to evaluate complex approval codes with precision. • Compare and analyze images against established criteria to ensure accurate decision-making. • Conduct thorough research to address exceptions, enhance processes, and support approval decisions. • Enter, manage, and validate large volumes of data efficiently and accurately. • Apply strong reading comprehension skills to identify relevant information and adhere to established standards. • Maintain detailed records by documenting decision rationales and ensuring clarity in documentation. • Meet or exceed productivity and quality benchmarks consistently. • Provide exceptional customer service in a fast-paced call center environment. • Collaborate with team members to improve workflows and maintain service excellence.
2026-03-18T00:00:00Z

Member Services Representative

Sacramento, CA
onsite
Temporary
26 - 28 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team in Sacramento, California. In this long-term contract role, you will be responsible for delivering exceptional service to members, ensuring their inquiries and concerns are handled efficiently and professionally. If you thrive in a fast-paced environment and enjoy connecting with people, this position offers an excellent opportunity to showcase your customer service skills. Responsibilities: • Respond to inbound calls from members and provide clear and accurate information regarding their inquiries. • Address member concerns with professionalism and empathy, ensuring a positive experience. • Manage patient intake processes efficiently while maintaining attention to detail. • Utilize computer systems, including Salesforce, to document interactions and track member information. • Handle both inbound and outbound calls to resolve issues and assist members effectively. • Demonstrate proficiency in navigating a fast-paced call center environment. • Collaborate with team members to meet service-level agreements and organizational goals. • Provide support to veterans and ensure their specific needs are met with care. • Maintain compliance with all company policies and procedures during member interactions. • Continuously improve processes to enhance the overall member experience.
2026-04-08T00:00:00Z

Member Services Representative

Durham, NC
onsite
Temporary
17 - 18 USD / Hourly
We are looking for a motivated and detail-oriented Member Services Representative to join our team in Durham, North Carolina. In this long-term contract role, you will play a key part in delivering top-notch customer service in a fast-paced call center environment. This position is ideal for someone who thrives on assisting others and enjoys working with technology to resolve customer inquiries efficiently. Responsibilities: • Handle a high volume of inbound calls, providing prompt and courteous assistance to members. • Address and resolve customer inquiries, ensuring satisfaction and timely follow-up. • Accurately process transactions, including payments and account updates, while adhering to cash handling procedures. • Utilize computer systems to input data, track customer interactions, and manage account information. • Maintain a thorough understanding of company policies and services to provide accurate information to members. • Collaborate with team members to ensure seamless service delivery and support. • Identify and escalate complex issues to the appropriate department for resolution. • Meet or exceed performance metrics, including call handling time and customer satisfaction ratings. • Stay updated on new products, services, and system changes to better assist customers.
2026-04-10T00:00:00Z

Member Services Representative

Baton Rouge, LA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team on a contract basis in Baton Rouge, Louisiana. In this role, you will provide exceptional support to members by addressing inquiries, offering tailored solutions, and promoting financial products and services. This position is well-suited for individuals with a strong background in customer service and experience in banking or financial institutions. Responsibilities: • Respond to member inquiries and resolve issues efficiently, ensuring a positive customer experience. • Promote and educate members on financial products and services to meet their needs. • Maintain accurate records of member interactions and transactions in the system. • Handle a high volume of calls in a fast-paced call center environment while maintaining professionalism. • Assist members with account management, including deposits, withdrawals, and balance inquiries. • Collaborate with team members to meet performance goals and service standards. • Uphold compliance with banking regulations and company policies. • Participate in ongoing training to stay updated on financial products and services. • Provide face-to-face customer support as needed, ensuring a personalized approach to service. • Work rotating Saturdays with a flexible day off during the week.
2026-04-10T00:00:00Z

Member Services Representative

Saint Louis, MO
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a proactive Member Services Representative to join our team in Saint Louis, Missouri, on a long-term contract basis. This role is ideal for someone passionate about delivering exceptional customer support while maintaining strong organizational skills in a fast-paced environment. As part of the healthcare and social assistance industry, you will play a key role in ensuring smooth operations and positive member experiences. Responsibilities: • Accurately process membership applications, payments, and updates to member records. • Reach out to members for renewals and engagement throughout their membership journey. • Provide support during events, including staffing the member services booth at the Annual Session. • Assemble informational packets, certificates, and other materials for members. • Offer administrative assistance such as greeting visitors and handling inquiries. • Ensure timely and effective communication with members via phone and email. • Maintain a high level of accuracy in data entry and record-keeping. • Collaborate with team members to improve processes and workflows. • Address member concerns with professionalism and problem-solving skills. • Stay informed about membership benefits and program updates to provide accurate information.
2026-04-08T00:00:00Z

Member Services Representative

Pearland, TX
onsite
Temporary
13 - 13.41 USD / Hourly
We are looking for a dedicated Member Services Rep to join our client's team in Pearland, Texas, on a contract basis. This position focuses on supporting the Utilization Management department by ensuring accurate and timely processing of authorization requests while maintaining clear communication with providers and members. The role offers an opportunity to contribute to operational efficiency, regulatory compliance, and quality patient care in a health insurance environment. Key Responsibilities:<ul><li>Handle inbound calls from providers, members, and facilities regarding authorization requests, status updates, and coverage questions</li><li>Review and process authorization requests received via phone, fax, and electronic systems</li><li>Create and document authorization cases accurately within utilization management systems or EHR platforms</li><li>Route cases requiring medical necessity review to clinical staff (RNs, LVNs, Medical Directors)</li><li>Communicate authorization determinations to providers and members in compliance with regulatory requirements</li><li>Maintain accurate, timely documentation to support compliance and operational standards</li><li>Collaborate with internal teams to ensure efficient case processing and resolution</li></ul>
2026-04-02T00:00:00Z

Member Services Processing Representative

Rock Island, IL
onsite
Temporary
18.5 - 18.5 USD / Hourly
Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity<ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul>What You’ll DoYou’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:<ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today!Reach out to us at 📞 (563) 359‑7535 We’d love to connect and share more about how this role aligns with your experience and goals.
2026-03-20T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
20 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. This long-term contract position offers the opportunity to provide excellent support to customers while handling inquiries, claims, and data entry tasks. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities:• Handle incoming calls with professionalism, ensuring customer concerns are addressed effectively.• Provide timely and accurate assistance to customers while maintaining a high level of satisfaction.• Process claims with attention to detail, verifying information and resolving any discrepancies.• Perform data entry tasks efficiently, ensuring records are accurate and up to date.• Utilize Microsoft Word, Excel, and Outlook to manage correspondence and documentation.• Ensure quality assurance by following established processes and guidelines.• Adapt to a dynamic work environment and manage multiple tasks simultaneously.• Collaborate with team members to improve customer service processes and outcomes.• Uphold company standards and policies in all customer interactions. If you’re looking to grow your customer service experience and take the next step in your career, we’d love to hear from you! Apply today by calling 515.706.4974 or visiting the Robert Half website.
2026-04-10T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
21.1185 - 24.453 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. In this long-term contract position, you will play a vital role in delivering exceptional service to our customers by addressing their inquiries and processing claims efficiently. If you enjoy working in a fast-paced environment and thrive on providing high-quality support, we encourage you to apply. Responsibilities:• Respond to incoming customer calls with professionalism and empathy.• Deliver accurate information and solutions to resolve customer inquiries.• Process claims promptly and ensure proper documentation.• Perform data entry tasks with precision to maintain records.• Utilize Microsoft Word, Excel, and Outlook to manage communications and documentation. Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.
2026-04-10T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
21 - 23 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will provide exceptional support to customers, process claims with accuracy, and ensure efficient handling of inquiries. This position offers a dynamic and fast-paced environment where your enthusiasm for learning and delivering results will be highly valued. Responsibilities:• Respond promptly to inbound customer calls, addressing inquiries and resolving issues with professionalism.• Deliver outstanding customer service to ensure a positive experience for all clients.• Accurately process claims and maintain detailed records for quality assurance.• Perform data entry tasks with precision and efficiency.• Utilize Microsoft Word, Excel, and Outlook to manage documentation and communications effectively.• Maintain high typing accuracy, achieving speeds of 60-75 words per minute.• Collaborate with team members to meet performance targets and contribute to overall success. Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.
2026-04-09T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-04-01T00:00:00Z

Customer Service

Louisville, KY
onsite
Permanent
41000 - 48000 USD / Yearly
Customer Support Specialist Location: Louisville, KY (onsite) A stable, privately held distribution and logistics company is seeking a Customer Support Specialist to support a high-volume, industrial client base. This organization has a long-standing presence in the market and offers strong stability and growth potential. Position Overview:<ul><li>Manage customer orders, inquiries, and updates</li><li>Coordinate with internal teams to ensure accurate and timely fulfillment</li><li>Support sales and assist with issue resolution</li><li>Maintain records and contribute to process improvements</li></ul>Benefits<ul><li>2 weeks PTO + 5 sick days</li><li>8 paid holidays</li><li>Health, dental, and vision insurance</li><li>Life insurance and EAP program</li><li>401(k) plan</li><li>Discretionary profit sharing</li></ul>
2026-03-31T00:00:00Z

Customer Service

Racine, WI
onsite
Temporary
19 - 19 USD / Hourly
BotJob Description: Contract-to-Hire Application Processor (Nonprofit Organization – Racine, WI)Overview: Join a mission-driven nonprofit organization in Racine, WI as an Application Processor (Contract-to-Hire). This essential administrative role provides critical support to our community by reviewing applications, maintaining accurate data, and delivering excellent customer service.Key Responsibilities:<ul><li>Review and process incoming applications for eligibility, completeness, and compliance with organizational guidelines.</li><li>Perform accurate data entry of application details into electronic systems and databases.</li><li>Respond to applicant inquiries via phone, email, and in person, providing professional and empathetic customer service.</li><li>Schedule appointments for applicants and clients, coordinating calendars and sending confirmations.</li><li>Maintain confidential records and uphold privacy standards in accordance with nonprofit policies.</li><li>Collaborate with internal staff and external stakeholders to resolve application issues and ensure timely support.</li><li>Assist with general office tasks and administrative support as needed.</li></ul>Contract-to-Hire Details: This role starts as a contract position with the intention to convert to full-time based on performance and organizational needs.Ready to make a difference? Apply today and help support our nonprofit’s community impact.
2026-04-09T00:00:00Z

Registered Client Services

Miami, FL
onsite
Permanent
90000 - 105000 USD / Yearly
We are looking for a dedicated Registered Client Services candidate to join our my clients team in Miami, Florida. In these roles, you will play a vital part in managing high-net-worth client accounts, ensuring seamless financial operations, and delivering exceptional service. The ideal candidate is bilingual in Spanish and English, has a strong background in wealth management, and excels in handling complex financial transactions. Responsibilities:• Oversee and manage client accounts, ensuring accuracy and timeliness in all transactions.• Process money movements, including credit card transfers and account transactions, with precision.• Facilitate the setup and management of new client accounts while adhering to compliance standards.• Handle password resets and maintain secure access for client accounts.• Prepare and verify documentation, ensuring all reporting aligns with regulatory compliance.• Act as a liaison between clients and legal or financial teams, ensuring effective communication.• Provide support for estate and trust-related matters, offering tailored solutions.• Maintain strong relationships with high-net-worth clients by addressing their unique needs and concerns.• Collaborate with internal teams to enhance service delivery and operational efficiency.*Ensure compliance and manage W-8 forms processes*Expense and Regulatory coordination*Oversee and track trade blotter and ensure proper archiving If you are interested in hearing more about this role, please call me Janet 786-393-4588 or email janet.silva@roberthalfcom
2026-03-20T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary
22 - 24 USD / Hourly
About the Company: Our client, a reputable and growing insurance firm, is seeking a Client Service Associate to join their team. This organization prides itself on delivering exceptional customer service and tailored insurance solutions to individuals and businesses.Position Overview: The Client Service Associate will be responsible for supporting clients, agents, and internal teams by ensuring a seamless service experience. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, client-driven environment.Key Responsibilities:<ul><li>Serve as a primary point of contact for client inquiries via phone, email, and in person</li><li>Assist clients with policy questions, coverage details, and account updates</li><li>Process policy changes, endorsements, renewals, and cancellations</li><li>Prepare and distribute insurance documents, certificates, and correspondence</li><li>Support agents and account managers with administrative and client service tasks</li><li>Maintain accurate and up-to-date client records in agency management systems</li><li>Follow up on outstanding documentation and ensure timely resolution of client requests</li><li>Ensure compliance with company policies and insurance regulations</li><li>Assist with billing inquiries and payment processing as needed</li></ul>
2026-04-03T00:00:00Z

Client Services Representative

San Francisco, CA
onsite
Permanent
100000 - 115000 USD / Yearly
Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team. In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.Responsibilities:• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies. • Process wire transfers securely and in accordance with regulatory requirements. • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions. • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services. • Build and maintain strong client relationships through proactive and personalized communication. • Guide new clients through the onboarding process to ensure a seamless and welcoming experience. • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries. • Partner with financial advisors to ensure client activities align with their financial strategies and goals. • Maintain accurate and current client records within Salesforce. • Follow up on pending client requests to ensure timely and complete resolutions. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn.
2026-03-13T00:00:00Z

Manager Investor Services

Glendale, CA
onsite
Temporary
55 - 60 USD / Hourly
We are looking for an experienced Manager of Investor Services to join our team in Glendale, California. In this long-term contract role, you will oversee critical investor services operations, ensuring seamless communication and collaboration with key stakeholders. This position offers the opportunity to work on high-impact projects and contribute to the organization’s investor relations and financial reporting efforts. Responsibilities:• Supervise the Investor Services team, ensuring effective execution of stakeholder initiatives and communications.• Manage and coordinate company news releases, ensuring timely distribution to internal and external parties.• Collaborate with finance, accounting, and legal teams to oversee quarterly distributions, security issuance, and redemptions.• Serve as the primary point of contact for retail shareholders, addressing inquiries related to company filings, tax documentation, ownership transfers, and Forms 1099.• Administer limited partnership activities, including distribution processing, tax statement preparation, consent solicitation, and tender offers.• Assist in the preparation of Annual Reports, Proxy Statements, and organization of Annual Shareholder meetings.• Maintain relationships with external entities such as the New York Stock Exchange, transfer agents, financial printers, and news release providers.• Oversee administrative tasks for the Investor Services team, including contract management, invoice processing, and website updates.• Support the executive team and Board of Trustees by executing special projects and preparing detailed reports.• Drive operational excellence within the Investor Services team, ensuring adherence to deadlines and high-quality deliverables.
2026-03-16T00:00:00Z

Client Services Support II

Troy, MI
onsite
Temporary
0 - 0 USD / Yearly
Responsibilities: • Interface directly with customers to provide day-to-day IT support.• Offer MAC support, requiring self-initiative and the ability to follow directions.• Travel to different sites as needed to provide support.• Maintain an accurate record of customer credit and resolve customer inquiries.• Monitor customer accounts and take appropriate action.• Provide 'White Glove Support' for Executive members of the client base as needed.• Contribute to updating existing processes to streamline support as per business requirements.• Provide 2nd level MAC support as well as PC and some infrastructure support.• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.
2026-03-19T00:00:00Z

Client Services Account Manager

Indianapolis, IN
onsite
Permanent
55000 - 75000 USD / Yearly
We are looking for a dedicated Client Services Account Manager. This role requires a proactive individual who can coordinate production, liaise with clients, and maintain high standards of service delivery. Based in Indianapolis, Indiana, this position offers an opportunity to make a significant impact by ensuring customer satisfaction and operational excellence. Responsibilities:• Serve as the primary point of contact for clients, maintaining open communication to address inquiries, resolve issues, and provide updates on project status.• Create and manage detailed work orders, ensuring all necessary information is included for accurate and efficient production execution.• Prepare and send postage requests to clients as needed, ensuring timely and accurate processing.• Monitor the progress of job orders throughout the production cycle, collaborating with production teams to meet deadlines and quality standards.• Oversee the pre-billing process by accurately accounting for all services performed on assigned jobs.• Expedite completed job billing to the accounting team to ensure prompt invoicing.• Participate in daily production meetings, contributing to departmental planning and sharing client-specific insights to improve processes.• Build and maintain client trust through consultative selling, identifying customer needs, and presenting tailored solutions.• Document all client interactions and project details to ensure transparency and effective communication across teams.
2026-04-09T00:00:00Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-04-06T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary
22 - 24 USD / Hourly
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams. Responsibilities:<ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
2026-04-09T00:00:00Z

Patient Service Representative

Greenville, SC
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated and friendly Patient Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a key role in ensuring a positive experience for patients by managing appointments, handling administrative tasks, and providing exceptional customer service. This role is ideal for someone who thrives in a healthcare environment and enjoys interacting with patients. Responsibilities: • Greet patients and visitors with professionalism, ensuring a welcoming environment. • Schedule, reschedule, and confirm appointments, maintaining an organized calendar. • Register patients and update their demographic and insurance details within the system. • Verify insurance eligibility and secure necessary authorizations for services. • Collect co-payments, deductibles, and outstanding balances from patients. • Maintain accurate and up-to-date patient records in electronic health systems. • Coordinate with clinical staff to facilitate appointments and required documentation. • Manage the check-in and check-out processes efficiently to keep operations running smoothly. • Address patient inquiries and provide assistance over the phone or in person.
2026-04-10T00:00:00Z

Patient Service Representative

Greenville, SC
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to join our team in Greenville, South Carolina. This is a contract-to-permanent position offering an excellent opportunity to make a meaningful impact in the healthcare industry. The ideal candidate will provide exceptional support to patients and visitors, ensuring a seamless experience from check-in to check-out. Responsibilities: • Greet patients and visitors warmly, offering attentive and detail-oriented assistance during their visit. • Schedule, reschedule, and confirm appointments while maintaining an organized calendar. • Register patients and update their demographic and insurance details in the electronic health records system. • Verify insurance coverage and secure necessary authorizations as required. • Collect payments, including co-pays, deductibles, and outstanding balances, ensuring accurate financial transactions. • Maintain accurate and up-to-date patient records in compliance with organizational standards. • Coordinate with clinical staff to ensure smooth communication regarding appointments and documentation. • Manage the check-in and check-out process efficiently to optimize patient flow. • Respond to patient inquiries and provide solutions or escalate issues as needed. • Follow established protocols to deliver high-quality patient services.
2026-04-10T00:00:00Z

Patient Service Representative

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
We are currently hiring for a Bilingual Spanish Patient Service Representative (PSR) to join a busy healthcare office. This is a great opportunity for someone with strong customer service and administrative experience looking to grow within the medical field. Key Responsibilities:<ul><li>Greet and check in patients in a friendly and professional manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Answer incoming calls and respond to patient inquiries</li><li>Verify insurance coverage and collect copays/payments</li><li>Maintain accurate patient records and update information in the system</li><li>Assist with patient intake forms and documentation</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Handle general administrative tasks including filing, scanning, and data entry </li></ul>
2026-04-03T00:00:00Z

Patient Service Representative

Greenville, SC
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a detail-oriented and compassionate Patient Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a vital role in delivering excellent service by assisting patients and visitors, managing appointments, and ensuring accurate record-keeping. This is an exciting opportunity to contribute to the healthcare industry while providing a positive experience for patients. Responsibilities: • Welcome and assist patients and visitors with a friendly and attentive demeanor. • Schedule, confirm, and reschedule patient appointments to ensure efficient use of time and resources. • Register patients and update their demographic and insurance details in the electronic health records system. • Verify insurance coverage and complete authorization processes as needed. • Collect payments, including co-pays, deductibles, and outstanding balances, during patient visits. • Maintain accurate and up-to-date patient records in compliance with healthcare regulations. • Collaborate with clinical staff to coordinate patient appointments and ensure proper documentation. • Oversee smooth check-in and check-out procedures to enhance patient flow and satisfaction. • Address patient inquiries and provide guidance regarding services and billing. • Support the team in managing high call volumes while maintaining excellent customer service.
2026-04-10T00:00:00Z