Add your latest resume to match with open positions.

187 results for Member Services jobs

Member Services Representative

Thomasville, GA
onsite
Temporary to Hire
20.539 - 23.782 USD / Hourly
We are looking for a Member Services Representative to join a member-centered financial institution. This contract-to-permanent opportunity is ideal for someone who enjoys creating positive member experiences, handling day-to-day financial transactions, and identifying solutions that support individual financial goals. The role blends front-line service, relationship building, and operational support in a collaborative branch environment. Responsibilities: • Deliver attentive service to members in person and through phone or other communication channels, creating a welcoming and detail-focused experience. • Accurately complete routine financial activities such as deposits, withdrawals, transfers, and loan payment processing while maintaining compliance standards. • Learn about member needs and suggest relevant financial products or services that align with their goals and circumstances. • Contribute to branch growth by building rapport, encouraging new memberships, and supporting deposit-related opportunities through proactive outreach. • Assist with daily branch functions, including opening and closing tasks and general operational support as needed. • Reduce risk by following established procedures, reviewing transactions carefully, and helping identify potential fraud concerns. • Work closely with branch colleagues to support service goals and ensure members receive consistent, efficient assistance. • Maintain up-to-date knowledge of available financial offerings, service processes, and industry developments to better support members.
2026-06-25T00:00:00Z

Member Services Representative

Thomasville, GA
onsite
Temporary to Hire
20.539 - 23.782 USD / Hourly
We are looking for a service-driven individual to join a financial services team as a Member Services Representative. This contract opportunity is ideal for someone who enjoys building trust with members, guiding them through financial solutions, and supporting daily branch activity in a fast-moving environment. The role combines customer care, transaction processing, and product education, offering the chance to make a meaningful impact on member satisfaction and financial confidence. Responsibilities: • Build strong member relationships by learning about financial needs and connecting individuals with suitable accounts, services, and solutions. • Guide members in using digital banking tools and other financial resources so they can manage their accounts with greater confidence and convenience. • Handle routine and complex account activity, including deposits, withdrawals, transfers, payments, and maintenance requests for consumer and business accounts. • Contribute to membership and deposit growth by recognizing opportunities to introduce additional products and savings options. • Alternate between service desk and teller responsibilities based on branch traffic, staffing needs, and operational priorities. • Follow security and compliance procedures closely, identify unusual account activity, and escalate potential fraud concerns when appropriate. • Support member engagement efforts through outbound communication designed to strengthen relationships and uncover additional service needs. • Assist with daily branch operations such as opening and closing tasks, resolving balancing issues, and maintaining smooth workflow across the team. • Partner with coworkers to meet service objectives, maintain a well-organized branch environment, and complete special assignments as needed.
2026-06-25T00:00:00Z

Member Services Representative

La Vergne, TN
onsite
Permanent / Full Time
40000 - 45000 USD / Yearly
We are looking for a Member Services Representative to support members with timely, thoughtful assistance and create a consistently positive experience in our LaVergne, Tennessee office. This role is ideal for someone who enjoys solving problems, answering questions, and helping members navigate order-related concerns with professionalism and care. The position also works closely with internal partners and external vendors to keep service levels high and member satisfaction strong. Responsibilities: • Respond to member questions across service channels with clear, accurate, and courteous communication. • Investigate and resolve concerns related to accounts, platform use, and online purchases in a timely manner. • Assist members with delivery updates, order issues, and follow-up actions needed to bring requests to completion. • Work with cross-functional teams to remove service barriers and improve the overall member experience. • Communicate with vendor partners when additional research, coordination, or support is required. • Support the onboarding of new team members by sharing processes, guidance, and day-to-day best practices. • Maintain detailed and accurate records of interactions, case updates, and outcomes within customer service systems. • Contribute to team performance goals by handling assigned tasks efficiently and helping meet response time and satisfaction targets.
2026-07-22T00:00:00Z

Member Services Representative

Escondido, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
A well-established healthcare organization is seeking a compassionate and detail-oriented Member Services Representative to support patients and members by providing exceptional service and administrative assistance. This is an excellent opportunity for someone who enjoys helping others while working in a professional medical environment.You'll become an important resource for patients by answering questions, coordinating appointments, and ensuring every interaction reflects the organization's commitment to outstanding care.ResponsibilitiesPatient & Member Support<ul><li>Answer incoming calls regarding appointments, eligibility, and benefits</li><li>Schedule patient visits and update demographic information</li><li>Verify insurance information and explain basic coverage details</li><li>Resolve member concerns with professionalism and empathy</li><li>Document all customer interactions accurately</li></ul>Office Support<ul><li>Maintain electronic patient records</li><li>Coordinate referrals and authorizations</li><li>Process incoming documentation and correspondence</li><li>Support front office operations during peak hours</li></ul>
2026-07-17T00:00:00Z

Member Services Representative

Thomasville, GA
onsite
Temporary to Hire
24.643 - 28.534 USD / Hourly
We are looking for a service-driven Member Services Representative to support members of a respected financial institution in Thomasville, Georgia. This contract opportunity with potential for a long-term role is ideal for someone who enjoys combining member support, transaction processing, and solution-based conversations in a branch setting. The role offers paid training and a part-time schedule while giving you the chance to contribute to a positive, relationship-focused member experience. Responsibilities: • Deliver attentive, personalized assistance to members in person and through phone or other service channels, creating a welcoming and attentive experience. • Handle daily financial transactions accurately, including deposits, withdrawals, transfers, and loan payment activity, while maintaining strong attention to detail. • Ask thoughtful questions to understand member goals and connect them with appropriate accounts, services, or financial solutions. • Contribute to branch growth by building member relationships, encouraging engagement, and supporting outreach efforts. • Assist with routine branch operations such as opening and closing tasks and other day-to-day operational needs. • Follow established procedures to protect member information, reduce fraud exposure, and ensure compliant transaction handling. • Work closely with branch teammates to support service standards, meet performance objectives, and maintain smooth operations. • Stay informed on available products, service offerings, and relevant financial industry developments to better assist members.
2026-06-25T00:00:00Z

Member Services Representative

Tallahassee, FL
onsite
Temporary / Contract
20.539 - 23.782 USD / Hourly
We are looking for a service-driven Member Services Representative to support members in Tallahassee, Florida within the Financial Services industry. This Long-term Contract position is ideal for someone who enjoys building trust, handling day-to-day banking needs, and guiding members toward solutions that support their financial goals. The role blends transaction support, account assistance, and relationship-building in a fast-moving branch environment where professionalism and accuracy are essential. Responsibilities: • Build strong member relationships by learning about financial needs and suggesting suitable banking products, services, and account options. • Handle routine and complex transactions accurately, including deposits, withdrawals, transfers, payments, and account updates for consumer and business accounts. • Explain digital banking tools and self-service resources so members can confidently access and manage their accounts. • Contribute to membership and deposit growth by identifying opportunities to deepen relationships and recommend relevant savings solutions. • Support branch coverage by assisting with both teller activities and platform-based member service tasks as traffic and staffing needs change. • Follow established security and compliance procedures, remain alert to unusual activity, and help reduce exposure to fraud and operational risk. • Participate in outreach efforts to reconnect with members, increase engagement, and uncover additional service opportunities. • Assist with daily branch operations such as opening and closing tasks, resolving balancing issues, and supporting team service objectives. • Maintain current knowledge of financial products, regulatory expectations, and internal procedures through ongoing training and development.
2026-07-02T00:00:00Z

Member Services Rep

Carmel, IN
onsite
Temporary to Hire
16.8625 - 19.525 USD / Hourly
We are looking for a detail-oriented Member Services Rep to join an insurance team in Carmel, Indiana on a contract basis with the potential for a permanent role. This position is well suited for someone who can stay organized in a high-volume environment, adapt quickly when priorities shift, and maintain a high level of accuracy throughout the day. The ideal candidate is comfortable handling administrative tasks, supporting member needs, and working efficiently with standard office software. This position is on-site and hour are 8:00am-4:00pm Monday-Friday. Responsibilities:• Enter and update member information with a strong focus on speed, precision, and data quality.• Respond professionally to member inquiries while delivering courteous and dependable customer support.• Manage frequent task changes and interruptions while keeping work organized and on schedule.• Use Microsoft Word, Excel, email, and other office tools to complete daily administrative assignments.• Prepare, copy, file, and maintain records so documentation remains accurate and easy to retrieve.• Review information carefully to identify errors and ensure records are complete before processing.• Support a fast-moving service environment by balancing multiple duties and meeting productivity expectations.
2026-07-21T00:00:00Z

Customer Service

Buford, GA
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.
2026-07-24T00:00:00Z

Members Services Analyst

Philadelphia, PA
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for a Members Services Analyst to support member-facing initiatives that strengthen healthcare collaboration in Philadelphia, Pennsylvania. This role blends project coordination, business analysis, and relationship management to help participating organizations adopt services, improve data exchange, and realize operational value. The ideal candidate is comfortable working across technical and non-technical teams, monitoring project progress, and translating business needs into practical solutions. Success in this position requires strong communication, analytical thinking, and the ability to manage multiple priorities in a healthcare-focused environment. Responsibilities: • Direct cross-functional initiatives tied to organizational priorities, establishing clear schedules, deliverables, and resource plans to keep work moving forward. • Monitor timelines, dependencies, budget considerations, and potential obstacles, then communicate progress and emerging concerns to stakeholders and leadership. • Guide changes to project scope by assessing business impact and coordinating appropriate approvals, documentation, and follow-up actions. • Build and sustain productive relationships with member organizations across the healthcare landscape, serving as a trusted point of contact for ongoing needs and opportunities. • Support the enrollment and onboarding of new member organizations by coordinating implementation steps, training activities, and early-stage engagement efforts. • Lead recurring discussions with participating organizations to review adoption, service usage, project updates, and possibilities for expanded participation. • Coordinate onboarding and activation of healthcare data connections, including HL7-based interfaces and related interoperability requirements. • Partner with provider organizations to address regulatory and data-sharing expectations while supporting post-launch activities such as service enhancements, migrations, and issue resolution. • Review data quality, testing materials, and technical documentation to improve consistency, support implementation accuracy, and strengthen member experience. • Evaluate utilization and operational trends to identify opportunities for process improvement, stronger adoption, and enhanced member value, while maintaining engagement resources and supporting account activity tracking in Salesforce.
2026-07-09T00:00:00Z

Member Support Specialist

Minnetonka, MN
remote
Temporary / Contract
16.625 - 21 USD / Hourly
A growing organization is seeking Member Support Specialists to provide exceptional service and support to customers in a fast-paced, team-oriented environment. Key Responsibilities<ul><li>Respond to customer inquiries regarding billing, benefits, enrollment and claim and resolve issues accurately and efficiently.</li><li>Provide support regarding products, services, account information, and general questions.</li><li>Deliver a positive customer experience through professional communication and problem-solving.</li><li>Maintain detailed documentation and follow through to resolution.</li><li>Navigate multiple systems and online tools while managing customer interactions.</li></ul>
2026-07-07T00:00:00Z

Client Services Representative

Spokane, WA
onsite
Permanent / Full Time
47000 - 52000 USD / Yearly
We are looking for a Client Services Representative to support insurance application processing and ongoing policy service for clients in Washington. This position acts as a central point of coordination among clients, financial representatives, underwriting teams, home office contacts, and external carriers to keep new business and service activity moving efficiently. The ideal candidate brings strong administrative judgment, excellent communication skills, and the ability to manage multiple priorities while maintaining accuracy throughout each stage of the client experience. Responsibilities:• Oversee insurance applications from initial intake through underwriting review and final policy delivery, ensuring each step is completed accurately and on schedule.• Handle policy servicing requests such as beneficiary updates, contact information changes, and other account maintenance needs with careful attention to detail.• Support clients with policy loan requests, repayment coordination, surrender documentation, and related follow-up activities.• Respond to client and advisor questions regarding policy status, service needs, and required documentation in a thorough and timely manner.• Prepare clear written communications for clients, carrier partners, and home office teams to facilitate efficient case movement and resolution.• Maintain complete and organized records within company systems so documentation remains current, accurate, and easy to retrieve. BENEFITS:Medical/Dental/VisionRetirement plan + company matchPTO and paid holidays
2026-07-24T00:00:00Z

Client Service Representative

Boston, MA
onsite
Temporary / Contract
25 - 26 USD / Hourly
We are looking for a Client Service Representative to support client relationships and deliver a high standard of service for a long-term contract opportunity. In this role, you will serve as a key point of contact for client requests, coordinate with internal teams to resolve issues, and help ensure service commitments are met across multiple products. This position is well suited for someone who can manage competing priorities, communicate clearly, and work effectively in a hybrid environment. Responsibilities:• Serve as a primary contact for day-to-day client questions, providing timely updates, clear guidance, and appropriate follow-up on open items.• Assess incoming requests, route complex matters to the right teams, and track escalations through resolution to maintain strong client support.• Join scheduled client discussions when needed, offering service updates and helping address operational concerns or outstanding requests.• Review client-related reporting and identify potential service risks, bringing concerns forward when issues could affect the client experience.• Partner with internal departments and external providers to coordinate deliverables, resolve service issues, and keep priorities aligned.• Use internal systems and technology platforms to document inquiries, research account details, and manage service activity efficiently.• Help clients adopt available digital tools and automation features by explaining functionality and encouraging effective use of new solutions.• Monitor required client records and supporting documentation, including tax forms, account details, and authorized signer information, and flag gaps that could create risk.• Contribute to team initiatives, control reviews, and audit-related activities that strengthen service quality and operational compliance.
2026-07-22T00:00:00Z

Membership Development Manager

Waukesha, WI
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a Membership Development Manager to help strengthen member engagement and expand participation for an organization based in Waukesha, Wisconsin. This role focuses on building lasting relationships, supporting member accounts, and using performance data to guide outreach efforts. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to turn membership goals into measurable results. Responsibilities: • Build and maintain strong relationships with current and prospective members to encourage retention and growth. • Manage member accounts by responding to questions, resolving issues, and ensuring a positive overall experience. • Develop outreach strategies that increase membership participation and support organizational objectives. • Track key performance indicators and prepare reports that highlight trends, progress, and opportunities for improvement. • Collaborate with internal teams to coordinate membership initiatives, campaigns, and service improvements. • Identify opportunities to enhance engagement through targeted communication and follow-up efforts. • Monitor membership activity and recommend actions that improve satisfaction and long-term involvement.
2026-07-15T00:00:00Z

Client Services Rep

Greenville, SC
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Client Services Rep to support client relationships and provide day-to-day administrative and service assistance in Greenville, South Carolina in a private wealth office. This position is ideal for someone who enjoys client interaction, stays organized in a fast-paced environment, and is interested in building a long-term career path within wealth and financial services. The role combines communication, scheduling, reporting support, and sales-oriented client service while offering exposure to financial planning operations. Responsibilities:• Serve as a primary point of contact for client questions, requests, and follow-up communications in a thorough and timely manner.• Coordinate appointments, review meetings, and calendar logistics to ensure a smooth client experience.• Prepare and organize financial reports, client documents, and supporting materials for advisor and client meetings.• Assist with inside sales activities by identifying client needs, following up on opportunities, and supporting relationship development.• Provide remote assistance to clients and internal team members by resolving routine service issues and guiding next steps.• Maintain accurate records of client interactions, meeting details, and service requests within company systems.• Support financial planning workflows by gathering information, tracking outstanding items, and helping move cases forward.• Contribute to a career progression path that begins in client service and builds toward increased advisory responsibility over time.
2026-07-20T00:00:00Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-07-23T00:00:00Z

Client Services Specialist

Miami, FL
onsite
Temporary to Hire
18.05 - 19 USD / Hourly
We are looking for a Client Services Specialist to support individuals seeking legal assistance in Miami, Florida. This contract opportunity is ideal for someone who brings strong interpersonal skills, sound judgment, and a service-focused approach to client support within a services environment. In this role, you will guide applicants through the intake process, connect them with appropriate resources, and contribute to community-based outreach efforts while maintaining confidentiality. Responsibilities: • Conduct client interviews to gather relevant background information and assess service needs. • Evaluate applicants for program eligibility using established guidelines and accurate documentation practices. • Direct individuals to internal or external resources when services fall outside available support options. • Share general guidance and self-help materials with applicants to help them better understand available next steps. • Participate in community clinics and outreach events hosted by the organization. • Complete intake activities at off-site locations as assigned to expand access to services. • Record client interactions and case details accurately within the case management system. • Respond to client communications appropriately while safeguarding sensitive information.
2026-07-06T00:00:00Z

Patient Service Representative

Dover, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Patient Service Representative to support a busy onsite healthcare office in Dover, Delaware. This contract opportunity is ideal for someone who enjoys helping patients, adapts quickly to new systems, and takes initiative in a fast-paced setting. The person in this role will serve as a key point of contact for patients while keeping front-office operations organized, attentive to detail, and efficient. Responsibilities:• Welcome patients in a courteous and attentive manner, creating a positive experience from arrival through check-in.• Coordinate appointment scheduling and calendar updates while helping patients with changes, confirmations, and follow-up visits.• Complete patient registration and maintain accurate demographic, insurance, and visit information within office systems.• Answer incoming calls promptly, respond to routine service questions, and direct more complex concerns to the appropriate staff members.• Support daily front-desk operations by managing paperwork, preparing visit-related documentation, and keeping records organized.• Communicate clearly with patients regarding office procedures, appointment expectations, and general service information.• Work closely with the onsite manager and team members to keep patient flow smooth throughout the day.• Use office technology confidently and learn internal processes quickly to contribute effectively with minimal supervision.
2026-07-23T00:00:00Z

Patient Service Representative

Richmond, VA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Patient Service Representative to support a welcoming and efficient front-end experience for patients in Henrico, Virginia. This contract position with potential to become permanent is ideal for someone who enjoys helping others, communicates professionally, and can manage administrative tasks in a fast-paced healthcare or customer-facing setting. The person in this role will serve as a key point of contact for patients, helping coordinate appointments, answer questions, and keep daily office operations running smoothly. Responsibilities:• Coordinate patient appointment scheduling and make updates or changes as needed to support clinic operations.• Welcome patients professionally, guide them through check-in procedures, and provide clear assistance with service-related questions.• Complete patient registration activities accurately, ensuring demographic and insurance details are entered and maintained correctly.• Respond to incoming calls with a strong customer service approach, addressing routine requests and directing concerns appropriately.• Support front office administrative functions such as documenting interactions, managing records, and maintaining organized workflows.• Work closely with clinical and administrative team members to create a positive experience for patients and visitors.• Communicate appointment instructions, office information, and follow-up details in a clear and courteous manner.• Help maintain smooth daily patient flow by identifying scheduling conflicts and resolving issues in a timely manner
2026-07-24T00:00:00Z

Patient Service Representative

Midlothian, VA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to support individuals and families seeking assistance through a mission-driven non-profit organization in Virginia. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles sensitive conversations with professionalism, and is committed to delivering a positive service experience. In this role, you will guide callers through program-related questions, help them understand eligibility and participation steps, and ensure each interaction is documented accurately and handled with care. Responsibilities: • Respond to inquiries from patients, caregivers, authorized contacts, and other parties with professionalism, empathy, and timely follow-up. • Explain program offerings, qualification standards, enrollment steps, and available support options in a clear and accurate manner. • Walk callers through covered services, limitations, and required next actions so they can move forward confidently in the process. • Help individuals identify helpful resources and gather the information needed to support program participation. • Record call details and service activity thoroughly within designated documentation systems to maintain complete and accurate files. • Route complicated questions, complaints, or unresolved service concerns to the appropriate team members for further review. • Meet established expectations for service quality, responsiveness, productivity, and overall customer support performance. • Follow organizational procedures and all applicable compliance standards while protecting the integrity of patient and program information. • Take part in team meetings, training sessions, and continuous improvement efforts, and provide additional support across related functions when operational needs require it.
2026-07-21T00:00:00Z

Patient Service Representative

Raeford, NC
onsite
Temporary / Contract
14 - 17 USD / Hourly
We are seeking a Patient Service Representative to support a healthcare team in Fayetteville, North Carolina, through a contract-to-hire opportunity. This role is ideal for someone with medical billing knowledge who enjoys helping to keep front-end patient services and administrative processes running smoothly. The position will play a key role in accurate patient account management, timely communication, and dependable office support within a clinical setting. Responsibilities:• Manage patient account and billing-related activities, including reviewing charges, updating records, and helping resolve routine payment questions.• Provide administrative support to the medical office by coordinating patient information, maintaining documentation, and assisting with daily service workflows.• Communicate with patients, staff, and payers to clarify billing details, address discrepancies, and support timely follow-up on outstanding items.• Enter and verify data in office systems to help ensure patient demographics, insurance information, and account details remain accurate and current.• Assist with claim-related processing by preparing required information, identifying missing details, and supporting resolution of billing issues.• Maintain organized records and handle sensitive information with discretion while following healthcare privacy and office policies.
2026-07-17T00:00:00Z

Patient Service Representative

Midlothian, VA
onsite
Temporary / Contract
15.8365 - 18.337 USD / Hourly
We are looking for a Patient Service Representative to support individuals, caregivers, and authorized contacts by delivering responsive service and clear guidance about available assistance programs in Midlothian, Virginia. This Long-term Contract position is ideal for someone who communicates with empathy, handles high-volume inquiries with accuracy, and helps applicants understand eligibility, enrollment steps, and available support. The role requires strong documentation habits, a service-focused mindset, and the ability to address questions professionally while following organizational and regulatory standards. Responsibilities: • Respond to incoming calls and inquiries from patients, caregivers, representatives, and other partners with professionalism and compassion. • Explain program offerings, qualification criteria, enrollment steps, and support options in a clear and understandable manner. • Guide callers through program rules, including covered services, excluded services, and required follow-up actions. • Help individuals identify useful resources and gather the information needed to continue with program participation. • Record each interaction thoroughly and accurately in the appropriate systems to maintain complete case information. • Route sensitive concerns, unresolved questions, and service-related issues to the proper team for further review. • Meet established expectations for quality, productivity, responsiveness, and overall customer service performance. • Follow organizational procedures and applicable compliance standards in all communications and documentation. • Take part in team meetings, training sessions, and continuous improvement efforts, and provide support in other departmental areas when needed.
2026-07-21T00:00:00Z

Manager of Services

Parsippany, NJ
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
A well-established nonprofit organization is seeking an experienced Manager of Services to provide leadership and oversight of residential and independent living programs. This individual will be responsible for ensuring high-quality service delivery, regulatory compliance, participant satisfaction, staff development, and operational excellence across multiple community-based programs.Key Responsibilities:<ul><li>Provide leadership and oversight of independent living and residential support services.</li><li>Ensure all programs operate in compliance with state regulations, agency policies, and individual service plans.</li><li>Oversee participant admissions, transitions, and ongoing service delivery.</li><li>Manage and develop a team of managers and direct support professionals.</li><li>Ensure staffing levels appropriately support participant needs and program requirements.</li><li>Foster positive relationships with families, guardians, support coordinators, and external stakeholders.</li><li>Collaborate with internal departments, including Human Resources, Facilities, Transportation, and Information Technology, to support program operations.</li><li>Monitor program performance, documentation, reporting, and quality assurance initiatives.</li><li>Participate in audits, inspections, and corrective action planning as needed.</li><li>Oversee budget-related activities, financial transactions, and operational reporting.</li><li>Provide leadership during emergency and crisis situations, including participation in an on-call rotation.</li></ul>
2026-07-16T00:00:00Z

Membership Administrator

Oakland, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
Membership AdministratorJob Description:A membership-based organization is seeking a Membership Administrator to manage member records, support engagement initiatives, and provide exceptional customer service.Responsibilities:<ul><li>Process membership applications and renewals</li><li>Maintain database accuracy</li><li>Respond to member inquiries</li><li>Generate membership reports</li><li>Support events and member communications</li><li>Assist with data analysis and tracking</li></ul>
2026-07-17T00:00:00Z

Customer Service Manager

Akron, OH
onsite
Temporary to Hire
20 - 28 USD / Hourly
Our client is seeking a highly communicative professional for a contract-to-permanent opportunity within their Customer Service department. This role is responsible for overseeing daily customer service operations, supporting the quoting and order process, and serving as a key liaison between internal teams, customers, and production. The ideal candidate will be comfortable working in a fast-paced manufacturing environment, balancing administrative responsibilities with light activity on the factory floor.Key Responsibilities:<ul><li>Oversee and execute daily operations within the Customer Service department to ensure clear communication, accuracy, and efficient workflow</li><li>Communicate regularly with office personnel, sales, shipping, customers, and internal departments</li><li>Assist with and prepare formal quotes for existing and prospective customers</li><li>Process purchase orders for tooling, prototypes, and production</li><li>Analyze current order patterns and review sales margins</li><li>Monitor daily invoice activity and maintain accurate customer account information</li><li>Maintain and organize master drawing files</li><li>Manage and support the Shipping Administrative Assistant</li><li>Serve as a communication link between Customer Service, Quality, Production, and Shipping to ensure smooth order flow</li><li>Assist with accounts receivable activities as needed</li><li>Ensure departmental adherence to ISO-compliant procedures</li><li>Participate in weekly customer calls and daily management meetings</li><li>Make rounds in the press room and perform light walking in the factory as needed</li><li>Cross-train with team members to provide short-term coverage and support</li><li>Travel occasionally to customer sites, as needed</li><li>Perform additional duties assigned by management</li></ul>
2026-07-14T00:00:00Z

Customer Service Manager

Vernon-Rockville, CT
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Customer Service ManagerDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. A growing nationwide service-based organization, is seeking a Customer Service Manager to lead and oversee a high-performing team focused on customer service, account management, and operational excellence. This is a great opportunity for a strong leader who thrives in a fast-paced environment and enjoys building processes, developing teams, and driving results. This role is open due to growth and promotion internally. Job Description<ul><li>Lead, coach, and develop the Account Managers to support a high-performance, customer-focused culture</li><li>Oversee strategic accounts to ensure service expectations, customer needs, and contractual obligations are met</li><li>Serve as the point of escalation for complex customer service and account-related issues</li><li>Build strong client relationships through proactive communication and service support</li><li>Monitor team performance metrics, including response times, open work order aging, and service levels</li><li>Support new account rollouts and partner cross-functionally to ensure smooth implementation</li><li>Oversee quoting, work order communication, and account documentation processes</li><li>Partner with the Director on special projects with priority clients</li></ul> Qualifications<ul><li>Associates or Bachelors Degree preferred</li><li>5+ years of experience in customer service, account management, or related role</li><li>2+ years of leadership or supervisory experience( you will oversee a small team)</li><li>Experience in a service-based industry such as facilities, mechanical/HVAC, construction, manufacturing or related environments</li><li>Strong communication, organizational, and problem-solving skills</li></ul> If you are interested in this opportunity and would like to be considered, apply today or email your resume to Drew.Schroll@RobertHalf com.
2026-07-24T00:00:00Z