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143 results for Member Services jobs

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a mortgage services team in Tempe, Arizona. This Contract-to-permanent opportunity is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast-paced onsite environment. In this role, you will support borrowers with account-related questions while building foundational experience within the mortgage and financial services industry. Responsibilities: • Respond to incoming customer calls related to mortgage accounts, including payment activity, escrow matters, and general loan questions. • Place outbound calls to borrowers to discuss overdue payments and provide appropriate account support. • Deliver attentive, solutions-focused service while addressing a high volume of customer interactions each day. • Record call details, account updates, and customer conversations accurately within internal systems. • Apply company policies, regulatory expectations, and service standards consistently during every interaction. • Take part in paid training, guided shadowing, and ongoing coaching to strengthen product knowledge and call handling skills.
2026-05-22T00:00:00Z

Customer Service Representative

San Pedro, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
A Healthcare Company is seeking a compassionate and detail-oriented Medical Customer Service Representative to join a busy healthcare team in the South Bay. This role is ideal for someone who enjoys helping patients, answering questions, and providing excellent support in a fast-paced medical environment. The Medical Customer Service Representative will serve as a key point of contact for patients, assisting with scheduling, insurance-related questions, and general office support while helping ensure a positive patient experience. Key Responsibilities:<ul><li>Serve as the first point of contact for patients by phone and in person</li><li>Answer patient questions regarding appointments, services, insurance, and general office information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Verify patient demographics, insurance information, and required documentation</li><li>Assist with patient check-in and check-out processes</li><li>Collect copays and help address basic billing or account questions</li><li>Maintain accurate patient records in EMR and internal systems</li><li>Route messages to clinical staff and follow up with patients as needed</li><li>Coordinate with front office and clinical teams to support smooth daily operations</li><li>Provide professional, courteous, and patient-focused service at all times</li></ul>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-05-16T00:00:00Z

Customer Service Representative

Littleton, CO
onsite
Temporary to Hire
22 - 22 USD / Hourly
Customer Service Representative We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent position. This role is ideal for someone who enjoys supporting customers, managing detailed order information, and learning technical product offerings in depth. The position blends customer support with product knowledge, requiring a thoughtful communicator who can provide accurate guidance, track requests carefully, and contribute to a collaborative service-focused environment. Responsibilities: • Manage customer order entry with accuracy, ensuring specifications, configurations, and product details are captured correctly. • Guide customers through product options and adaptations by explaining features and helping identify solutions that fit end-user needs. • Respond to inquiries related to order progress, pricing requests, returns, and repair matters through phone and email communication. • Maintain detailed documentation on customer interactions, product status updates, and supplier follow-up needs to support smooth service execution. • Build working knowledge of specialized products and related terminology to provide informed assistance and dependable recommendations. • Use Microsoft-based business systems and online tools to prepare quotes, enter data, and monitor account activity efficiently. • Coordinate with internal team members to deliver a high standard of service for both external customers and internal partners. • Follow established training and workflow processes carefully to reduce errors, improve consistency, and support long-term customer satisfaction.
2026-05-28T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support daily order fulfillment and customer service operations for a Long-term Contract position in Los Angeles, California. This role combines customer interaction with hands-on warehouse support, making it ideal for someone who is organized, dependable, and attentive to detail. The selected candidate will help coordinate service activities, manage parts availability, and assist with shipping tasks to ensure orders are processed accurately and on time. Responsibilities: • Coordinate communication and workflow with the service and repair function to help keep customer requests moving efficiently. • Maintain accurate spare parts stock levels and monitor inventory needs to support ongoing operational demands. • Assist with packing merchandise and preparing outbound orders to ensure timely and accurate fulfillment. • Enter customer orders and update related records with a high level of accuracy and attention to detail. • Respond to inbound customer inquiries professionally and provide helpful information regarding orders, products, and service needs. • Make and receive customer calls as needed to confirm order details, resolve issues, and support overall service delivery. • Work across customer service and warehouse activities to help meet daily priorities and shipping deadlines.
2026-05-28T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-20T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative – Mortgage Services Dept.Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freeway)Pay: $20/hourEmployment Type: Full-TimeIndustry: Mortgage & Financial Services About the RoleRobert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative.This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site. Why You’ll Love This Job• Paid training—no mortgage experience required• Consistent, full-time schedule• Supportive team environment with coaching and development• Entry-level role with long-term career growth in financial services• Stable company in a growing industry with excellent company benefits! Position OverviewAs a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options. Key Responsibilities• Handle inbound calls related to mortgage payments, escrow questions, and general loan support• Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner• Provide clear, accurate, and empathetic assistance on all customer inquiries• Document customer interactions accurately in internal systems• Follow all compliance, quality, and customer care standards• Participate in ongoing training, coaching, and performance development ScheduleFull-Time – 40 hours per weekMonday–Friday Schedules:• Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PMMonthly Saturday Rotation (1 Saturday per month):• Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM Why This Opportunity?• Entry point into a stable and growing mortgage and financial services industry• Paid training and ongoing development• Consistent full-time hours• Clear opportunities for advancement into various mortgage operations roles
2026-05-22T00:00:00Z

Customer Service Representative

Metairie, LA
onsite
Temporary to Hire
15 - 17 USD / Hourly
We are looking for a dependable Customer Service Representative to support a busy team in Metairie, Louisiana. This short-term contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and remains calm when assisting a wide range of callers. The right candidate will be comfortable managing a high volume of daily interactions while keeping documentation accurate and service focused. Responsibilities:• Respond to a large number of inbound calls each day while providing timely, courteous, and solution-oriented support.• Assist customers with questions and concerns by listening carefully, addressing issues clearly, and maintaining a calm demeanor during difficult conversations.• Upload and organize documents in the appropriate files with close attention to accuracy and completeness.• Balance phone coverage, documentation, and follow-up tasks efficiently in a fast-moving work environment.• Collaborate with team members to ensure consistent service levels and smooth daily operations.• Handle escalated or frustrated callers with empathy, patience, and professionalism.• Use office software and phone systems to document interactions and complete routine administrative tasks.
2026-05-14T00:00:00Z

Customer Service Representative

Houston, TX
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a Customer Service Representative to support customers with account inquiries, service requests, and billing-related questions in Houston, Texas. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping people, communicating clearly, and managing detailed customer information in a fast-paced setting. The person in this role will serve as a key point of contact, ensuring customers receive accurate guidance while service issues are addressed promptly and professionally. Responsibilities: • Assist customers with setting up new accounts, transferring service, and arranging service suspension or restoration as needed. • Respond to questions about rates, charges, and service guidelines by providing clear and courteous explanations. • Review account concerns related to billing, usage changes, and meter activity to identify issues and support resolution. • Work closely with field personnel to schedule and follow up on service requests, meter-related activity, and assigned work orders. • Update and maintain customer records in the billing system with a high level of accuracy and completeness. • Accept payments, document account activity, and help customers understand available payment arrangement options when applicable. • Communicate important service-related updates, including planned interruptions, meter work, and policy changes. • Address customer concerns professionally, de-escalate challenging situations, and route complex matters to the appropriate team when necessary. • Follow established procedures, service standards, and applicable regulations in all customer interactions and account handling.
2026-05-29T00:00:00Z

Customer Service Representative

Louisville, KY
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative for a contract opportunity. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience in a fast-paced environment. The position requires strong communication skills, attention to detail, and the ability to manage a high volume of inquiries. Responsibilities:<ul><li>Handle inbound and/or outbound customer interactions via phone, email, or chat in a professional and timely manner</li><li>Address customer inquiries, resolve issues, and provide accurate information regarding products, services, or accounts</li><li>Document customer interactions and maintain detailed, accurate records in internal systems</li><li>Process requests such as orders, account updates, and service inquiries</li><li>Escalate complex issues to appropriate departments while ensuring follow-through and resolution</li><li>Maintain a high level of customer satisfaction by delivering courteous, efficient service</li><li>Meet performance metrics related to response time, quality, and productivity</li><li>Support administrative tasks related to customer service operations as needed</li></ul>
2026-05-11T00:00:00Z

Customer Service Representative

Henrietta, NY
onsite
Temporary / Contract
17 - 19 USD / Hourly
<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Assist clients with questions related to HCM products and services, including payroll, benefits administration, time and attendance, HR data, and employee onboarding.</li><li>Troubleshoot basic system and user issues, escalating more complex matters to the appropriate internal teams.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM or ticketing system.</li><li>Educate customers on platform features, workflows, and best practices to improve adoption and satisfaction.</li><li>Follow up on open cases to ensure timely resolution and a positive customer experience.</li><li>Collaborate with internal teams such as implementation, payroll, HR support, and technical support.</li><li>Maintain knowledge of company products, service updates, and compliance-related changes affecting clients.</li><li>Meet service level expectations for response time, case management, and customer satisfaction.</li></ul>
2026-05-12T00:00:00Z

Customer Service Representative

Carlsbad, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
A growing medical device company in Carlsbad is hiring a Customer Service Representative to support customer accounts, order processing, and client communication. This role is ideal for someone who enjoys helping people, solving problems, and serving as a trusted point of contact for customers. The company is looking for a professional and detail-oriented individual who can provide exceptional customer support while managing multiple priorities in a fast-paced environment.Position ResponsibilitiesCustomer Support & Account Management<ul><li>Respond to customer inquiries via phone, email, and online channels</li><li>Process orders, returns, and account updates accurately</li><li>Provide shipment updates, product information, and order status communication</li><li>Research and resolve customer concerns in a timely manner</li><li>Maintain detailed notes and records within customer management systems</li></ul>Administrative & Operational Support<ul><li>Coordinate with operations, logistics, and sales teams regarding customer requests</li><li>Assist with documentation, reporting, and account maintenance activities</li><li>Support process improvements related to customer experience and service delivery</li></ul>
2026-05-29T00:00:00Z

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a Customer Service Representative to support daily front-line operations in an ambulatory clinic in Seattle, Washington. This Long-term Contract position is ideal for someone who enjoys helping patients, managing high-volume communication, and keeping appointment workflows organized. The person in this role will create a welcoming experience for patients while coordinating administrative tasks that contribute to efficient, safe, and responsive care. Responsibilities: • Respond to incoming patient calls promptly, provide clear assistance, and direct inquiries to the appropriate clinical or administrative contacts. • Arrange, confirm, and adjust appointments while maintaining accurate daily schedules for providers and clinic operations. • Welcome patients during visits, guide them through check-in and rooming activities, and help ensure a respectful and comfortable experience. • Enter and update service-related information with accuracy, including order details and other required documentation. • Support clinic revenue-related processes by collecting and processing payments in accordance with established procedures. • Share test result information as directed and address routine patient questions with professionalism, empathy, and discretion. • Coordinate with physicians, managers, and support staff to keep patient flow organized and resolve scheduling or service issues efficiently. • Place outbound calls when needed for appointment follow-up, scheduling updates, reminders, or additional patient support.
2026-05-26T00:00:00Z

Customer Service Representative

Smithfield, NC
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support warranty-related service inquiries and ensure a smooth experience for homeowners, builders, and internal teams. This Long-term Contract position is based in North Carolina and is ideal for someone who can balance administrative accuracy with responsive communication. The role will oversee warranty cases from initial intake through completion, helping coordinate service activity, documentation, and follow-up in a fast-paced environment. Responsibilities: • Review incoming service and warranty requests, gather the necessary details, and route each case appropriately based on coverage or billable status. • Arrange repair appointments by working closely with homeowners, subcontractors, technicians, and field leadership to align schedules and expectations. • Order required materials for approved repair work and monitor item availability to help keep projects moving on time. • Maintain accurate case records across calendars, customer platforms, internal databases, and supporting documentation systems. • Support subcontractor onboarding and assist with payment processing after work is completed and verified. • Provide clear updates to customers and builder partners regarding claim progress, scheduling changes, and anticipated repair timelines. • Track each warranty issue from opening through final resolution, following up on outstanding items and escalating concerns when necessary. • Handle inbound and outbound customer communication related to service requests, scheduling, and order-related questions. • Perform administrative support tasks that help the warranty and customer service process run efficiently day to day.
2026-05-14T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary to Hire
16.15 - 17.7 USD / Hourly
We are looking for a Customer Service Representative to support leave-related inquiries and member communications in Vandalia, Ohio. This contract position with permanent potential is ideal for someone who can balance phone-based customer support with accurate administrative follow-through in a fast-paced environment. The person in this role will help individuals navigate leave documentation, coordinate with employers and medical offices, and maintain organized records using standard office tools. Success in this position requires strong communication skills, attention to detail, and the ability to manage multiple tasks throughout the day. Responsibilities:• Respond to inbound calls from members who need assistance with leave-related questions and required documentation.• Initiate outgoing communication with employers and medical providers to confirm work status and gather updates tied to active cases.• Process disability-related payments for individuals who are away from work due to illness or medical leave.• Send appropriate forms and paperwork to callers during the intake stage of a leave request.• Enter and maintain accurate case information in internal records and tracking systems.• Use email and phone correspondence to follow up on outstanding information needed to move claims or leave requests forward.• Monitor multiple tasks at once while prioritizing customer needs and meeting daily service expectations. For immediate consideration, call 937.224.8326.
2026-05-29T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-05-28T00:00:00Z

Customer Service Representative

Woburn, MA
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a long-term contract opportunity in Woburn, Massachusetts. This position focuses on delivering responsive service, managing orders accurately, and handling a steady volume of inbound and outbound communication. The ideal candidate brings a customer-first mindset, strong communication skills, and the ability to work efficiently in a fast-paced support environment. Responsibilities: • Respond to incoming customer calls with professionalism, providing clear information and timely resolution to service-related inquiries. • Place outbound calls as needed to follow up on requests, confirm details, and maintain consistent communication with customers. • Enter customer orders accurately into internal systems while verifying product, account, and shipment information. • Address service concerns by identifying issues, documenting interactions, and escalating more complex matters when appropriate. • Maintain organized and complete records of customer conversations, order updates, and follow-up actions. • Support day-to-day call center operations by balancing service quality, responsiveness, and accuracy across multiple tasks.
2026-05-27T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a dependable Customer Service Representative to focus on outbound calling and appointment scheduling in Henrico, Virginia. This contract to hire opportunity is well suited for someone who enjoys structured, process-driven work and takes pride in completing tasks accurately and consistently. Responsibilities:• Place large volume of outbound calls daily to schedule appointments.• Carry out daily tasks by following established procedures with close attention to accuracy, consistency, and detail.• Use Microsoft Office applications to enter information, update records, and prepare basic administrative documents.• Coordinate schedules and manage calendar-related activities to support operational and delivery needs.• Maintain organized documentation and ensure customer and administrative information is recorded correctly.• Support recurring administrative workflows that require the same sequence of steps to be completed each day.• Adapt to shifting call activity and help maintain smooth service levels as the position develops.• Work collaboratively with internal teams to support scheduling needs, including coverage aligned with delivery time requirements.
2026-05-28T00:00:00Z

Customer Service Representative

Norristown, PA
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for a customer-focused individual with strong attention to detail to support account management and order operations for a high-volume business environment in King of Prussia, Pennsylvania. This long-term contract position begins in July and is expected to run for 8 months, offering a hybrid schedule with three days onsite and two days remote. The person in this role will act as a central point of contact for customers while helping ensure orders, documentation, and service requests are handled accurately and efficiently. Success in this position requires strong communication, sound judgment, and the ability to stay organized while balancing multiple priorities. Responsibilities:• Serve as a primary contact for customer questions, providing timely updates and effective resolution to service-related concerns.• Process customer orders from entry through completion, helping to ensure accurate pricing, product availability, and shipment coordination.• Work closely with internal partners across contracts, credit, logistics, and related teams to address order discrepancies and support smooth fulfillment.• Maintain customer account information and required compliance records, including documentation needed for regulated business activities.• Investigate and resolve issues affecting orders, deliveries, or account status while keeping customers informed throughout the process.• Manage a steady volume of transactions and requests in a fast-paced setting, prioritizing urgent needs without sacrificing accuracy.• Support scheduling coverage needs within the team, including occasional rotating later shifts during the workweek.• Contribute to continuity during coverage periods by learning established processes quickly and assisting with operational handoffs as needed.
2026-05-21T00:00:00Z

Customer Service Representative

Hauppauge, NY
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts and daily administrative operations for a manufacturing organization in Hauppauge, New York. This Long-term Contract position is ideal for someone who can balance responsive customer communication with strong coordination across sales, management, and internal support teams. The role focuses on keeping order activity accurate, addressing customer requests promptly, and helping maintain a smooth office environment. Responsibilities: • Maintain customer-facing portals by updating order information, timing changes, access credentials, and other account-related details as needed. • Monitor online order activity each day, resolve exceptions, and process actions such as reallocations, expedited requests, cancellations, and return-related documentation. • Analyze open order reports, respond to schedule adjustment requests, and communicate appropriate next steps to customers and internal stakeholders. • Review product availability issues and coordinate with purchasing contacts and vendors to help accelerate material flow when shortages arise. • Adjust sales order timing for approved rush requests and ensure revised delivery expectations are properly communicated. • Provide requested shipping and quality documents, including certificates and packing records, to customers in a timely manner. • Examine customer-specific orders prior to shipment, complete required surveys or forms, and share important account updates with the sales team. • Support general office operations by preparing correspondence, arranging employee travel, tracking routine administrative needs, and assisting with additional assignments from management.
2026-05-28T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representativ.. In this role, you will manage a high volume of customer interactions while providing exceptional service and support. The ideal candidate will have strong communication skills, excellent accuracy in data entry, and experience with order entry in a fast-paced environment. Based on general knowledge. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound customer service inquiries via phone, email, and/or chat. Based on general knowledge.</li><li>Provide timely, professional, and courteous assistance to customers regarding products, orders, account information, and service issues. Based on general knowledge.</li><li>Accurately perform data entry and maintain customer records in internal systems. Based on general knowledge.</li><li>Process and enter customer orders with a high level of accuracy and attention to detail. Based on general knowledge.</li><li>Resolve customer concerns, escalate complex issues as needed, and ensure follow-up for prompt resolution. Based on general knowledge.</li><li>Collaborate with internal departments to support order fulfillment and customer satisfaction. Based on general knowledge.</li><li>Maintain knowledge of company products, services, and procedures to effectively assist customers. Based on general knowledge.</li></ul>
2026-05-26T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
15.2 - 17.6 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with professionalism, patience, and a service-first mindset in Indianapolis, Indiana. This contract position with permanent potential offers the opportunity to assist veterans, families, and community members by addressing questions, resolving concerns, and delivering a positive experience with every interaction. The ideal candidate is comfortable handling a high volume of inquiries, documenting information accurately, and working across several systems while maintaining attention to detail. This is a meaningful role for someone who values empathy, reliability, and clear communication in a team-oriented environment. This role is on-site Monday-Friday and is 9:30am-6:00pm. Responsibilities:• Respond to inbound customer inquiries by phone and provide courteous, solution-focused support tailored to each situation.• Record customer details, updates, and outcomes accurately in company systems to maintain complete and reliable documentation.• Navigate multiple applications at once to research information, process requests, and deliver timely resolutions.• Investigate service issues, identify practical next steps, and escalate more complex matters to the appropriate team when necessary.• Communicate clearly and calmly during challenging interactions, using active listening and de-escalation skills to support positive outcomes.• Follow established service procedures while adapting to updated tools, workflow changes, and shifting daily priorities.• Partner with coworkers and leadership to share information, maintain service coverage, and support overall team performance.• Maintain dependable attendance and punctuality to ensure consistent support during assigned shifts.
2026-05-19T00:00:00Z

Customer Service Representative

Saint Petersburg, FL
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a compassionate Customer Service Representative to serve as the first point of contact for clients seeking behavioral health support in Florida. This contract opportunity with permanent potential is ideal for someone who can create a welcoming experience, remain calm in sensitive situations, and provide thoughtful assistance to individuals who may be facing difficult personal circumstances. The person in this role will help coordinate front-desk activities, support appointment scheduling, and ensure client information is handled accurately and professionally across outpatient service locations. Responsibilities: • Welcome clients, visitors, and staff in a respectful and reassuring manner while creating a positive front-desk experience. • Manage check-in and check-out activities efficiently, ensuring records are accurate and services move forward without unnecessary delays. • Receive client payments, provide receipts, and reconcile the cash drawer at the end of the shift. • Maintain and update client demographic and account details during arrival or departure as needed. • Arrange appointments for clients and providers and help keep calendars organized across assigned service areas. • Place reminder and follow-up calls related to upcoming visits and missed appointments. • Coordinate with clinical teams to support smooth client flow throughout the day and address pending service concerns. • Handle administrative support tasks such as routing incoming faxes, completing opening or closing duties, distributing satisfaction surveys, and entering information accurately into agency systems. • Travel to other nearby service locations when coverage is needed, with mileage reimbursement provided for mid-day site changes.
2026-05-29T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-29T00:00:00Z

Customer Service Representative

Plano, TX
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a team in Plano, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and resolving issues with professionalism and care. The person in this position will serve as a key point of contact, ensuring inquiries are handled efficiently while maintaining service standards and supporting cross-functional communication. Responsibilities: • Handle incoming customer calls with patience and professionalism, using thoughtful questions to identify needs and provide accurate support. • Route inquiries to the appropriate teams when additional expertise is needed, and follow through to help move issues toward resolution. • Maintain a strong understanding of company services, processes, and common transactions to deliver informed assistance during each interaction. • Communicate service-related concerns or workflow obstacles to leadership when they may affect customers, partners, or daily operations. • Complete customer interactions and related tasks in alignment with established procedures, quality expectations, and applicable regulations. • Enter and update customer information accurately in internal systems while documenting conversations and outcomes clearly. • Support both inbound and outbound call activity as needed to address questions, provide updates, and improve the customer experience.
2026-05-29T00:00:00Z

Customer Service Representative

Elgin, IL
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a contract-to-hire position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts for example Walmart, Costco, etc. Responsibilities:• Provide exceptional customer support by handling inquiries and resolving issues efficiently.• Manage order entry processes with accuracy and attention to detail.• Communicate effectively with clients and internal teams to ensure smooth operations.• Handle both inbound and outbound calls with professionalism and a customer-focused approach.• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.• Act as a reliable point of contact for customers, keeping them informed throughout the process.• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.• Identify and implement solutions proactively, navigating challenges independently when needed.• Collaborate with team members to support the needs of large retail clients effectively.• Stay organized and adaptable in a fast-paced environment.
2026-05-20T00:00:00Z

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