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168 results for Member Services jobs

Customer Service Representative

Eugene, OR
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Customer Service Representative to join a busy on-site team in Eugene, Oregon. This is a Contract position offering consistent scheduled hours, and the opportunity to support customers through structured, script-guided interactions. The role is well suited for someone who communicates clearly, enjoys helping others, and can maintain professionalism in a fast-paced call center setting. Responsibilities:• Respond to inbound customer calls with professionalism, accuracy, and a service-focused approach.• Assist callers by following established scripts, policies, and procedures to provide consistent support.• Handle a mix of customer service interactions, including both incoming and outgoing calls as needed.• Maintain clear and accurate records of conversations, requests, and outcomes in the appropriate systems.• Participate in training and coaching sessions to build product knowledge and strengthen call handling skills.• Work a fixed schedule that includes either Saturday or Sunday along with four additional weekdays.• Collaborate with supervisors and team members to resolve customer concerns and escalate issues when appropriate.
2026-06-17T00:00:00Z

Customer Service Representative

Honolulu, HI
onsite
Temporary / Contract
21 - 22 USD / Hourly
A retail business in Honolulu is hiring an experienced Customer Service Representative to assist customers, manage inquiries, and support daily service operations. The ideal candidate will have strong communication skills, previous customer service experience, and the ability to answer phones in a professional and courteous manner. Preference will be given to Hawaii residents due to onsite work and interview requirements. If interested in this role, please call Kenji Nakano at 808.452.0265. Responsibilities:<ul><li>Answer incoming phone calls and assist customers with questions</li><li>Respond to service inquiries and provide accurate information</li><li>Resolve customer concerns professionally and efficiently</li><li>Maintain records of customer interactions and service requests</li><li>Support front office or service desk operations as needed</li><li>Assist with general administrative and clerical tasks</li></ul>
2026-06-13T00:00:00Z

Customer Service Representative

Lewes, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These long-term contract roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service. Responsibilities:• Maintain precise records of customer credit information.• Take necessary action by monitoring customer accounts.• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.
2026-05-29T00:00:00Z

Customer Service Representative

Westbrook, CT
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
osition OverviewWe are seeking a professional, customer-focused Customer Service Representative to join our team. This individual will serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience with every interaction. The ideal candidate is a strong communicator, organized, and committed to delivering excellent service.Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, chat, or in person</li><li>Resolve customer concerns in a timely, courteous, and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Escalate complex issues to the appropriate department as needed</li><li>Follow up with customers to confirm issue resolution and satisfaction</li><li>Support team goals related to response time, quality, and customer satisfaction</li></ul>Qualifications<ul><li>Prior customer service, call center, or administrative support experience preferred</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Proficiency with Microsoft Office and customer relationship management systems</li><li>Strong attention to detail and organizational skills</li></ul>Preferred Qualifications<ul><li>Experience working in a high-volume customer support environment</li><li>Bilingual skills are a plus</li><li>Familiarity with CRM platforms and order entry systems</li></ul>
2026-06-23T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a technical support team serving the dealer network and internal partners in New Jersey. This contract-to-permanent opportunity is ideal for someone who combines strong customer service skills with the ability to handle parts-related questions in a fast-paced call center environment. The person in this role will provide accurate guidance, manage issue resolution from intake through follow-up, and contribute to a high standard of service through consistent communication and attention to detail. Responsibilities: • Respond to technical parts inquiries from dealership contacts and internal teams, delivering clear and timely support by phone and through case follow-up. • Manage product inspection requests for the North American market, coordinating with warehouse teams and communicating updates through final resolution. • Track newly released parts and confirm correct usage or application information to support accurate guidance for customers. • Review parts-related communications and reference materials to help ensure technical information is correct and up to date. • Record customer interactions and issue details in the current call logging system to maintain accurate service documentation. • Prepare and maintain recurring daily, weekly, and monthly reports to support team visibility and operational tracking. • Participate in training, coaching, safety activities, and continuous improvement efforts aligned with team standards and lean practices. • Maintain a thorough and attentive approach in all interactions, protect confidential information, and support additional service-related tasks as needed.
2026-06-19T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing organization in Syracuse, New York through a Contract assignment. In this role, you will serve as a key point of contact for customers, helping ensure orders are handled accurately and questions are addressed with professionalism and urgency. This position is ideal for someone with at least 1 year of experience in customer service who is comfortable managing order activity, coordinating with internal departments, and maintaining a high standard of communication. Responsibilities: • Respond to customer questions about product details, order progress, and related service needs with accuracy and professionalism. • Enter new orders and update existing requests while following established service and documentation procedures. • Work closely with teams across the business to coordinate solutions and ensure customer issues are resolved efficiently. • Escalate customer concerns to the appropriate internal contacts and provide clear follow-up to support timely resolution. • Conduct export compliance checks in accordance with company guidelines before processing applicable transactions. • Examine purchase orders, customer agreements, and terms to confirm details are complete and aligned with requirements. • Manage inbound and outbound customer communication to support order-related updates and service inquiries.
2026-06-22T00:00:00Z

Customer Service Representative

Norcross, GA
onsite
Temporary / Contract
23 - 27 USD / Hourly
Job Summary:We are seeking a highly skilled Customer Service Representative to lead and elevate our customer support operations. This role is responsible for managing service teams, improving customer satisfaction, developing performance standards, and ensuring a consistent, high-quality customer experience across all touchpoints. The ideal candidate is a strategic leader with strong people management, process improvement, and conflict resolution skills. Key Responsibilities:<ul><li>Lead, coach, and develop a customer service team to achieve performance and service goals</li><li>Oversee daily customer support operations across phone, email, chat, and other service channels</li><li>Monitor customer interactions to ensure quality, professionalism, and timely issue resolution</li><li>Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities</li><li>Establish and enforce customer service policies, procedures, and best practices</li><li>Handle escalated customer concerns and resolve complex service issues effectively</li><li>Partner with cross-functional teams to improve the customer journey and address recurring problems</li><li>Develop staffing plans, schedules, and workflows to maintain service levels</li><li>Train team members on systems, products, communication standards, and service expectations</li><li>Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance</li><li>Support continuous improvement initiatives to enhance processes, retention, and service quality</li></ul>Success Measures:<ul><li>Improved customer satisfaction and retention</li><li>Reduced response and resolution times</li><li>Increased team productivity and service quality</li><li>Strong employee engagement and retention within the service team</li><li>Effective handling of escalated issues and process improvements</li></ul>
2026-06-12T00:00:00Z

Customer Service Representative

Alpharetta, GA
onsite
Temporary / Contract
23 - 27 USD / Hourly
Job Summary:We are seeking a highly skilled Customer Service Representative to lead and elevate our customer support operations. This role is responsible for managing service teams, improving customer satisfaction, developing performance standards, and ensuring a consistent, high-quality customer experience across all touchpoints. The ideal candidate is a strategic leader with strong people management, process improvement, and conflict resolution skills. Key Responsibilities:<ul><li>Lead, coach, and develop a customer service team to achieve performance and service goals</li><li>Oversee daily customer support operations across phone, email, chat, and other service channels</li><li>Monitor customer interactions to ensure quality, professionalism, and timely issue resolution</li><li>Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities</li><li>Establish and enforce customer service policies, procedures, and best practices</li><li>Handle escalated customer concerns and resolve complex service issues effectively</li><li>Partner with cross-functional teams to improve the customer journey and address recurring problems</li><li>Develop staffing plans, schedules, and workflows to maintain service levels</li><li>Train team members on systems, products, communication standards, and service expectations</li><li>Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance</li><li>Support continuous improvement initiatives to enhance processes, retention, and service quality</li></ul>Success Measures:<ul><li>Improved customer satisfaction and retention</li><li>Reduced response and resolution times</li><li>Increased team productivity and service quality</li><li>Strong employee engagement and retention within the service team</li><li>Effective handling of escalated issues and process improvements</li></ul>
2026-06-12T00:00:00Z

Customer Service Representative

Jonesboro, GA
onsite
Temporary / Contract
23 - 27 USD / Hourly
Job Summary:We are seeking a highly skilled Customer Service Representative to lead and elevate our customer support operations. This role is responsible for managing service teams, improving customer satisfaction, developing performance standards, and ensuring a consistent, high-quality customer experience across all touchpoints. The ideal candidate is a strategic leader with strong people management, process improvement, and conflict resolution skills. Key Responsibilities:<ul><li>Lead, coach, and develop a customer service team to achieve performance and service goals</li><li>Oversee daily customer support operations across phone, email, chat, and other service channels</li><li>Monitor customer interactions to ensure quality, professionalism, and timely issue resolution</li><li>Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities</li><li>Establish and enforce customer service policies, procedures, and best practices</li><li>Handle escalated customer concerns and resolve complex service issues effectively</li><li>Partner with cross-functional teams to improve the customer journey and address recurring problems</li><li>Develop staffing plans, schedules, and workflows to maintain service levels</li><li>Train team members on systems, products, communication standards, and service expectations</li><li>Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance</li><li>Support continuous improvement initiatives to enhance processes, retention, and service quality</li></ul>Success Measures:<ul><li>Improved customer satisfaction and retention</li><li>Reduced response and resolution times</li><li>Increased team productivity and service quality</li><li>Strong employee engagement and retention within the service team</li><li>Effective handling of escalated issues and process improvements</li></ul>
2026-06-12T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support parts-related technical inquiries for the dealer network and internal teams in New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys combining customer service with problem-solving in a fast-paced call center setting. The person in this role will serve as a key point of contact for technical questions, order-related concerns, and product investigation follow-up while maintaining accurate documentation and a high-quality customer experience. Responsibilities: • Respond to inbound inquiries from dealers and internal stakeholders regarding parts, providing clear and timely technical support. • Manage product inspection cases for the North American market from initial intake through final resolution, coordinating with warehouse and support teams to ensure closure. • Track newly released parts and confirm correct application details to help maintain accurate support guidance. • Examine parts-related communications and technical notices when requested to help verify accuracy and relevance. • Record customer interactions, requests, and outcomes in the designated call tracking system to support visibility and follow-up. • Prepare and maintain recurring operational reports on a daily, weekly, and monthly basis. • Partner with internal teams, including special order support, to resolve complex parts questions and service issues efficiently. • Participate in training, coaching, safety activities, and continuous improvement efforts that support team performance and service quality.
2026-06-19T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a busy team on a contract basis. This role focuses on delivering responsive support to customers by phone and in person while coordinating service requests, scheduling appointments, and keeping records accurate and up to date. The ideal candidate brings strong administrative ability, a customer-first approach, and the flexibility to manage multiple priorities in a fast-paced office setting. Responsibilities: • Respond to incoming service inquiries, document customer needs, and enter work orders accurately into the company’s accounting system. • Coordinate estimate requests and arrange appointments for sales team members based on customer availability and business priorities. • Welcome customers visiting the office, assist with parts and accessory purchases, and complete payment transactions using cash, check, or credit card. • Keep customers informed by providing timely updates on order progress, service timelines, and appointment details. • Contact customers to confirm and schedule installation visits and service calls while maintaining an organized calendar. • Communicate with field staff to relay messages, obtain job updates, and support efficient coordination between office and onsite teams. • Perform detailed data entry for service documentation, invoices, customer information, inventory records, and stock-related updates. • Maintain organized files for invoices, receipts, and job paperwork, while also supporting outgoing mail, office supply coordination, and general clerical tasks. • Help maintain a well-organized office and showroom environment and provide support for promotional events, training activities, and other operational needs as assigned.
2026-06-22T00:00:00Z

Customer Service Representative

Damariscotta, ME
onsite
Temporary / Contract
16 - 16 USD / Hourly
We are looking for dependable Customer Service Representatives to support a busy retail environment in Wells, Maine. This Contract opportunity is ideal for candidates who enjoy helping shoppers, maintaining organized sales floors, and handling transactions accurately. The role is fully onsite and candidates should be comfortable with flexible scheduling, including weekend availability as part of a rotating schedule. Responsibilities:• Welcome customers, answer questions, and provide attentive service that creates a positive in-store experience.• Process purchases, returns, and other point-of-sale transactions with accuracy while balancing cash responsibly.• Replenish merchandise on shelves and sales displays to keep products accessible, neat, and properly presented.• Monitor stock levels and assist with basic inventory activities to support daily store operations.• Respond to customer inquiries in person and by phone, offering clear and helpful information.• Support day-to-day store needs across two nearby onsite locations as business demands require.• Help maintain a clean, orderly, and well-stocked retail space that reflects company standards.
2026-06-18T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16 - 16 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with professionalism, patience, and a service-first mindset in Indianapolis, Indiana. This contract position with permanent potential offers the opportunity to assist veterans, families, and community members by addressing questions, resolving concerns, and delivering a positive experience with every interaction. The ideal candidate is comfortable handling a high volume of inquiries, documenting information accurately, and working across several systems while maintaining attention to detail. This is a meaningful role for someone who values empathy, reliability, and clear communication in a team-oriented environment. This role is on-site Monday-Friday and is 9:30am-6:00pm. Responsibilities:• Respond to inbound customer inquiries by phone and provide courteous, solution-focused support tailored to each situation.• Record customer details, updates, and outcomes accurately in company systems to maintain complete and reliable documentation.• Navigate multiple applications at once to research information, process requests, and deliver timely resolutions.• Investigate service issues, identify practical next steps, and escalate more complex matters to the appropriate team when necessary.• Communicate clearly and calmly during challenging interactions, using active listening and de-escalation skills to support positive outcomes.• Follow established service procedures while adapting to updated tools, workflow changes, and shifting daily priorities.• Partner with coworkers and leadership to share information, maintain service coverage, and support overall team performance.• Maintain dependable attendance and punctuality to ensure consistent support during assigned shifts.
2026-06-05T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-06-22T00:00:00Z

Customer Service Representative

Muskegon, MI
onsite
Temporary / Contract
15.8365 - 18.337 USD / Hourly
We are looking for a Customer Service Representative to support transport-related customer interactions for a contract position based in Michigan. This role focuses on delivering timely service by handling incoming inquiries, processing orders accurately, and providing clear information on product pricing and availability. The ideal candidate is comfortable managing a steady call volume, navigating customer service systems efficiently, and maintaining a detail-oriented approach in every interaction. Responsibilities: • Respond to inbound customer calls and messages with accurate, courteous, and timely support. • Enter customer orders into company systems with close attention to detail and order accuracy. • Provide current pricing, product availability, and related order information to automotive and trucking customers. • Assist customers with routine service questions and follow up to ensure issues are resolved appropriately. • Record customer interactions and order updates clearly to maintain reliable service documentation. • Support outbound communication when needed to confirm order details, clarify requests, or provide status updates.
2026-06-22T00:00:00Z

Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
seeking a detail-oriented Bilingual Administrative Support Specialist to join its team in Long Island City, NY. This role is ideal for an administrative professional with strong analytical skills who is comfortable working in a fast-paced support environment. The position will involve assisting drivers at the customer service window, researching payment-related issues, and maintaining accurate information in Excel.Key Responsibilities:<ul><li>Provide front-line support at the customer service window alongside two other team members</li><li>Assist drivers with payment-related inquiries and resolve issues related to delayed or missing payments</li><li>Research and gather the appropriate information needed to address driver concerns</li><li>Maintain and update tracking information in Excel spreadsheets</li><li>Perform administrative and analytical support tasks as needed</li><li>Communicate clearly and professionally with drivers and internal team members</li></ul>
2026-06-18T00:00:00Z

Customer Service Representative

Beloit, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling a steady volume of customer interactions, and ensuring requests are resolved accurately and professionally. The person in this role will serve as a key point of contact for callers while also managing order-related tasks and maintaining a high standard of service. **ON SITE ONLY** Responsibilities:• Respond to incoming calls with professionalism, provide clear information, and address questions or concerns in a timely manner.• Assist customers with order entry activities, ensuring details are entered accurately and processed efficiently.• Deliver courteous support across call center interactions while maintaining a positive and service-focused approach.• Handle both inbound and outbound communication as needed to confirm information, follow up on requests, or resolve outstanding issues.• Document customer interactions and updates thoroughly to support accurate recordkeeping and service continuity.• Identify customer needs quickly and guide each interaction toward an effective and satisfactory resolution.• Work closely with team members and internal departments to ensure service requests and order-related matters are completed correctly.
2026-06-04T00:00:00Z

Customer Service Representative

Monroe, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Monroe, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, communicating clearly, and delivering dependable service in a fast-paced call center setting. The person in this role will handle customer inquiries, process orders accurately, and create positive interactions across inbound and outbound communication channels. Responsibilities:• Respond to incoming customer calls with professionalism, empathy, and clear communication.• Place outbound calls as needed to follow up on requests, confirm details, or provide updates.• Enter orders and service information accurately while maintaining strong attention to detail.• Resolve customer questions and routine issues by identifying needs and providing timely support.• Document interactions thoroughly to ensure complete and organized customer records.• Coordinate with internal teams when necessary to address customer concerns and complete requests.• Maintain a high standard of service during periods of increased call volume.• Support operational updates and process-related changes as assigned within daily responsibilities.
2026-06-04T00:00:00Z

Customer Service Representative

Elk Grove Village, IL
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a waste and environmental services organization in Elk Grove Village IL. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, managing a fast-paced workload, and coordinating with multiple teams to deliver timely solutions. In this role, you will support service inquiries, process account updates, and contribute to a positive customer experience through clear communication and accurate documentation. Responsibilities:• Respond to a high volume of inbound customer calls and messages while providing attentive, timely support.• Partner with internal teams to investigate service concerns, resolve customer disputes, and follow through on outstanding issues.• Speak with customers to gather account details, document interactions, and enter accurate information into company systems.• Prepare service agreements, explain applicable fees, collect payments or deposits, and update records for account changes or service cancellations.• Handle billing questions and address service-related complaints, escalating matters to the appropriate department when additional review is needed.• Promote customer satisfaction by delivering courteous service and identifying opportunities to recommend additional services when appropriate.• Complete administrative support tasks such as order entry, processing production paperwork, and maintaining organized office records.• Work to resolve problems in a practical and cost-conscious manner while supporting safe and environmentally responsible service outcomes.
2026-06-21T00:00:00Z

Customer Service Representative

Elkhart, IN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support customers with questions and concerns related to waste and garbage collection services in Indiana. This Long-term Contract position is ideal for someone who can communicate clearly, stay composed in a busy setting, and deliver dependable service with every interaction. The role centers on handling a steady flow of customer inquiries, resolving service issues efficiently, and maintaining accurate documentation while contributing to a collaborative team environment. Responsibilities: • Manage a high volume of incoming calls each day, assisting customers with service questions, collection concerns, and account-related requests. • Provide clear and accurate guidance to customers while working to resolve issues in a timely and attentive manner. • Record details of customer conversations, actions taken, and outcomes to ensure complete and up-to-date service documentation. • Use sound judgment and problem-solving skills to address service disruptions and customer complaints effectively. • Balance multiple tasks and shifting priorities while maintaining attention to detail in a fast-paced call center environment. • Work closely with colleagues to support service goals while also handling responsibilities independently when needed. • Deliver a positive customer experience by remaining patient, courteous, and solution-focused during every interaction.
2026-06-19T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-06-17T00:00:00Z

Customer Service Representative

Memphis, TN
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a Customer Service Representative to support customers by answering questions, addressing account and billing concerns, and providing a positive service experience. This role is based in Memphis, Tennessee, and is a Long-term Contract position for someone who can communicate clearly, stay organized, and handle a steady flow of customer interactions. The ideal candidate is comfortable working in a call center environment, documenting conversations accurately, and following through to help bring issues to resolution. Responsibilities: • Respond to incoming and outbound customer contacts to provide accurate information about products, services, and account-related questions. • Investigate service and billing concerns, complete appropriate adjustments when needed, and guide customers through available resolution options. • Process support activities such as refunds, exchanges, or other account updates in accordance with established procedures. • Escalate complex or unresolved issues to the appropriate internal teams and monitor progress when follow-up is required. • Maintain detailed records of customer interactions, including the nature of the issue, actions taken, and final outcomes. • Deliver clear and attentive communication in every interaction while balancing efficiency, accuracy, and customer satisfaction.
2026-06-12T00:00:00Z

Customer Service Representative

Kansas City, MO
onsite
Temporary / Contract
23 - 24 USD / Hourly
We are looking for a Customer Service Representative to support a busy beverage operation in Riverside, Missouri. This is a Contract position focused on delivering responsive service, assisting customers by phone, and entering orders accurately. The ideal candidate is comfortable in a call center environment, communicates clearly, and can manage a steady flow of inbound and outbound customer interactions effectively. Responsibilities: • Respond to incoming customer calls promptly and provide helpful, detail-oriented support for product, order, and service-related questions. • Place outbound calls as needed to follow up on requests, confirm details, and maintain strong customer communication. • Enter customer orders carefully and verify information to help ensure timely and accurate processing. • Address customer concerns with a solution-oriented approach while maintaining a positive service experience. • Document call details, order updates, and customer interactions clearly within the appropriate systems. • Work closely with internal teams to share relevant customer information and support efficient issue resolution. • Manage multiple service tasks throughout the day while maintaining accuracy, courtesy, and attention to detail.
2026-06-22T00:00:00Z

Customer Service Representative

Juda, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Darlington, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume phone interactions, and ensuring accurate order processing. The person in this role will serve as a key point of contact for customers, delivering attentive service and timely responses while maintaining organized records. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls with patience and a solutions-focused approach.• Assist callers with questions, concerns, and service requests while providing clear and accurate information.• Enter customer orders and related details into the appropriate system with strong attention to accuracy.• Handle a steady flow of call center activity, balancing efficiency with a positive customer experience.• Make outbound calls as needed to follow up on requests, confirm information, or resolve outstanding issues.• Document customer interactions thoroughly to ensure records are complete and up to date.• Coordinate with internal teams when necessary to address customer needs and support timely issue resolution.
2026-06-04T00:00:00Z

Customer Service Representative

Nashville, TN
onsite
Temporary / Contract
21 - 25 USD / Hourly
We are looking for a Customer Service Representative to support government and military shipping customers from Nashville, Tennessee in a Contract position. This role focuses on delivering responsive service, resolving shipment and booking concerns, and working closely with internal operations teams and external partners to keep freight moving efficiently. The ideal candidate brings strong customer support experience, sound judgment, and the ability to manage multiple service needs in a fast-paced environment. Responsibilities: • Manage customer inquiries from government and military accounts by investigating issues, providing timely updates, and driving resolution through established service procedures. • Review and support shipment bookings, including coordination for vessel space, equipment availability, and operational alignment with internal teams. • Monitor cargo activity and documentation to help maintain accurate booking records, service quality standards, and on-time follow-through. • Partner with terminals, transportation providers, rail contacts, and other vendors to address delivery challenges and keep shipments progressing smoothly. • Offer guidance on transportation options, routing considerations, and terminal-related questions to help customers make informed shipping decisions. • Assist with pricing and rate-related requests by supporting quote preparation, basic rate interpretation, and coordination with the appropriate internal stakeholders. • Handle escalated service matters with professionalism, using sound judgment to balance customer needs, process requirements, and cost-conscious solutions. • Contribute to special assignments and coordinate competing priorities across multiple tasks while maintaining consistent service performance and communication.
2026-06-19T00:00:00Z

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