<p>We’re seeking a Senior IT Solutions Architect with deep technical expertise and a passion for designing and implementing complex IT systems across diverse environments. This role is ideal for someone who thrives in hybrid infrastructure, understands enterprise networking and storage, and enjoys working directly with clients in consulting or pre-sales capacities.</p><ul><li>Design and implement IT solutions that span infrastructure, applications, networking, and cloud environments.</li><li>Lead architecture efforts for client-facing projects, including migrations, integrations, and system rationalizations.</li><li>Collaborate with internal teams and external vendors to deliver scalable, secure, and cost-effective solutions.</li><li>Translate business requirements into technical designs that meet compliance, performance, and continuity goals.</li><li>Document existing systems and create architecture diagrams, SOPs, and dependency maps.</li><li>Support post-merger IT integrations and application rationalization efforts.</li></ul>
We are inviting applications for an IT Operations Analyst role based in Somerset, New Jersey. Our team is actively involved in the IT industry, where the selected candidate will be expected to respond quickly to technical support requests, develop productive relationships across the organization, interact with major vendors, and work with the information security team. <br><br>Responsibilities: <br>• Provide prompt technical support to users, resolving issues related to offboarding, onboarding, security access, printing, email, mobile, and network.<br>• Cultivate productive relationships with both technical and functional users to influence the enterprise infrastructure and network architecture.<br>• Collaborate with major vendors and service providers to ensure that business needs are met cost-effectively.<br>• Partner with the information security team to guarantee that the infrastructure and network are secure and risks are mitigated.<br>• Document solutions, develop knowledge articles for user self-service, and suggest improvements to reduce the frequency and severity of common technical issues.<br>• Demonstrate deep knowledge of the Windows operating system and Microsoft Office/365.<br>• Exhibit experience with Active Directory (Azure AD).<br>• Show passion and obsession for delivering the highest levels of quality customer service.<br>• Communicate technical concepts successfully to non-technical people.
We are looking for a dedicated Policy Service Specialist to join our team in Las Vegas, Nevada. In this role, you will support our annuity and life insurance operations by delivering exceptional customer service and managing a variety of administrative tasks. This is a long-term contract position offering an excellent opportunity for growth within the insurance industry.<br><br>Responsibilities:<br>• Provide timely updates to clients on the progress of their applications and follow up with carriers within designated timeframes.<br>• Review and process incoming leads, ensuring accurate data entry and proper administrative follow-through.<br>• Adapt to changing priorities and contribute to special projects or initiatives as directed by leadership.<br>• Utilize Microsoft Outlook, Word, Excel, and other tools to maintain client records, prepare reports, and track operational tasks.<br>• Deliver thoughtful and empathetic communication to address client inquiries and resolve issues effectively.<br>• Ensure all records and processes are handled with a high level of attention to detail and accuracy.<br>• Represent the company with integrity and uphold its values in every interaction.
We are looking for a detail-oriented Operations Coordinator to join our team in Sartell, Minnesota. In this long-term contract role, you will play a key part in ensuring smooth office operations and supporting various administrative and logistical functions. This position requires a proactive individual with strong organizational skills and the ability to manage multiple priorities effectively.<br><br>Responsibilities:<br>• Coordinate daily office functions, ensuring all operational tasks are completed efficiently and in alignment with company policies.<br>• Schedule appointments and manage calendars to prioritize tasks and meet deadlines.<br>• Process invoices and payments accurately while maintaining compliance with quality standards.<br>• Provide exceptional customer service through call center support, addressing inquiries and resolving issues promptly.<br>• Oversee logistics and shipping processes to ensure timely delivery and adherence to transportation protocols.<br>• Maintain records and validate plans to support business growth and innovation.<br>• Implement standard operating procedures and ensure adherence to discrimination laws in all aspects of operations.<br>• Utilize Microsoft Office Suite to create reports, track progress, and execute administrative tasks.<br>• Collaborate with various departments to support operational improvements and drive efficiency.<br>• Contribute creative solutions to enhance workflows and support the organization's strategic goals.
<p>We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine.<strong> Scheduled Shift: Monday – Friday, 7:00 a.m. - 3:30 p.m., rotating Saturdays, 7a.m. - 12 p.m</strong>. In this long-term contract position, you will play a crucial role in ensuring smooth patient admissions and maintaining compliance with organizational and regulatory standards. This role offers the opportunity to make a meaningful impact by delivering exceptional service and accuracy in a healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and perform medical necessity checks while ensuring compliance with policies and procedures.</p><p>• Collect and verify insurance details, process physician orders, and provide clear patient instructions while maintaining a high level of customer service.</p><p>• Conduct pre-registration for patients, including obtaining demographic and insurance information, explaining financial responsibilities, and managing payment collections.</p><p>• Explain and distribute consent forms, Medicare-related documents, and other patient education materials, ensuring all necessary signatures are obtained.</p><p>• Review insurance eligibility responses, select appropriate plan codes, and input benefit information to support billing and collections processes.</p><p>• Screen medical necessity using designated software and inform patients of potential non-payment risks, distributing relevant forms and documentation.</p><p>• Utilize auditing systems to review accounts for accuracy, correct errors, and provide statistical data to leadership.</p><p>• Conduct inbound and outbound calls to gather patient information and address outstanding balances, offering payment plan options as needed.</p><p>• Meet assigned point-of-service goals while consistently delivering compassionate and attentive interactions.</p>
<p><strong>Job Summary:</strong></p><p>The PEO Benefits Specialist I provides essential support to clients, their employees, and internal partners. This role is responsible for the setup, processing, maintenance, and support of client benefit accounts within a PEO environment. The specialist ensures high-quality service through effective communication and timely issue resolution.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to clients, employees, and field partners via phone, email, and fax.</li><li>Set up and manage client benefit accounts, ensuring accurate and timely processing.</li><li>Contact clients and employees through outbound call and email campaigns as needed.</li><li>Process benefit enrollments for PEO product offerings.</li><li>Research and resolve basic product and service issues for clients and employees.</li><li>Document all interactions and resolutions in the CRM system to track ongoing issues.</li><li>Conduct monthly audits and research to identify and correct billing discrepancies.</li><li>Offer guidance to clients and employees on product offerings, including the setup and usage of online Health & Benefits tools to enhance client retention.</li><li>Obtain and maintain benefit documentation to ensure compliance with applicable federal and state regulations, including Section 125 plans.</li><li>Stay informed about changes in benefits products, industry regulations, and internal policies to maintain compliance and up-to-date knowledge.</li><li>Resolve errors identified in audit reports and carrier discrepancy files.</li><li>Interact with health and benefits carriers to resolve client issues.</li><li>Participate in special projects and training sessions as needed.</li></ul><p><br></p>
We are looking for a dedicated Front Desk Coordinator to join our team in Phoenix, Arizona. In this Contract-to-Permanent position, you will play a key role in ensuring smooth day-to-day operations by providing exceptional administrative and customer service support. The ideal candidate is proactive, organized, and skilled at handling a variety of front desk responsibilities.<br><br>Responsibilities:<br>• Manage incoming calls using a multi-line phone system, ensuring prompt and attentive responses.<br>• Welcome and assist guests and visitors, maintaining a friendly and attentive demeanor.<br>• Provide concierge-style services to support both internal and external needs.<br>• Perform administrative tasks such as scheduling appointments, maintaining records, and handling correspondence.<br>• Coordinate with other departments to ensure seamless communication and operational efficiency.<br>• Maintain the front desk area to ensure it is organized and presentable at all times.<br>• Monitor and address inbound inquiries, directing them to appropriate team members or departments.<br>• Support management with additional administrative responsibilities as required.<br>• Assist in the preparation of reports and documentation as needed.
We are looking for an organized and proactive Administrative Assistant to join our team on a contract basis in Atlanta, Georgia. This role involves supporting a high-volume workflow and ensuring excellent customer service to potential clients. The ideal candidate will possess strong communication skills and the ability to work efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Assist the intake specialist in managing incoming leads and potential client inquiries with attention to detail and efficiency.<br>• Evaluate and categorize leads based on their relevance and communicate findings to the team.<br>• Collaborate daily with team members to review lead quality and ensure alignment with organizational goals.<br>• Handle inbound and outbound calls to provide support and gather necessary information.<br>• Maintain a courteous and detail-oriented demeanor when interacting with clients, particularly those dealing with health issues or elderly populations.<br>• Utilize knowledge of Social Security Administration and legal processes to address client needs.<br>• Ensure accurate documentation and record-keeping for all client interactions.<br>• Adapt quickly to new systems and processes to enhance workflow efficiency.<br>• Provide consistent and reliable administrative support to contribute to the team's success.
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Elmwood Park, New Jersey. In this role, you will provide essential support to our programs by managing clerical tasks and ensuring smooth day-to-day operations. This is a long-term contract position within the healthcare and social assistance industry, offering an opportunity to make a meaningful impact.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing phone calls with professionalism and efficiency.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.</p><p>• Input and update data accurately into organizational systems and databases.</p><p>• Manage email communications, including drafting, responding to, and organizing correspondence.</p><p>• Support program operations by performing general administrative and clerical tasks.</p><p>• Maintain organized records and documentation to ensure easy accessibility.</p><p>• Collaborate with team members to coordinate schedules and meetings.</p><p>• Assist in preparing reports, presentations, and other necessary documentation.</p><p>• Ensure compliance with organizational policies and procedures in daily tasks.</p><p>• Contribute to a positive and productive office environment.</p>
We are looking for a meticulous and detail-oriented Loan Administrator to join our team on a long-term contract basis in Newark, Ohio. In this role, you will play a critical part in managing loan processes and ensuring accurate documentation, compliance, and customer satisfaction. If you thrive in a fast-paced environment and possess strong organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Ensure lien perfection processes are completed accurately and efficiently.<br>• Handle maintenance requests related to loan accounts and associated documentation.<br>• Match titles accurately to ensure compliance and proper record-keeping.<br>• Generate and review reports to track loan statuses and operational metrics.<br>• Process paid loans and manage lien releases with precision and timeliness.<br>• Utilize prior experience in collateral operations to address title work and related tasks.<br>• Provide excellent customer service to borrowers and stakeholders.<br>• Maintain a high level of organization to prioritize tasks and meet deadlines.<br>• Collaborate with team members to improve processes and enhance workflow.
<p>We are looking for an experienced Benefits Administrator to join our team in Birmingham, Alabama. In this role, you will oversee various aspects of employee benefits, ensuring seamless administration and excellent customer service. You will collaborate closely with HR, payroll, and vendors to support employees and maintain compliance with company policies. This position offers a hybrid work schedule and flexible hours. </p><p><br></p><p>Responsibilities:</p><p>• Administer employee benefits programs, including enrollment and ongoing management through systems such as Paylocity.</p><p>• Facilitate orientations for new team members, guiding employees on benefit options and assisting with enrollment processes.</p><p>• Collaborate with the HR Director to coordinate open enrollment sessions and provide clear explanations to employees.</p><p>• Reconcile vendor bills and ensure accurate reporting and payments.</p><p>• Partner with payroll to ensure seamless integration of benefits-related data.</p><p>• Manage relationships with vendors, maintaining strong communication during open enrollment and throughout the year.</p><p>• Generate and analyze reports using Excel and various vendor portals.</p><p>• Address employee inquiries about benefits, providing clear and empathetic explanations.</p><p>• Maintain confidentiality and ensure compliance with company policies and legal regulations.</p>
<p>A leading healthcare organization in Honolulu, Hawaii, is seeking a professional and welcoming <strong>Receptionist</strong> to be the face of its dynamic team. This position plays a key role as the first point of contact for patients, visitors, and staff and is critical to maintaining a positive and seamless experience for all. The ideal candidate will demonstrate excellent organizational and customer service skills while ensuring compliance with healthcare regulations and office protocols. This position is <strong>fully on-site</strong> at the healthcare office in Honolulu to ensure hands-on interaction with patients and staff. Candidates must be based in <strong>Hawaii</strong> and available to attend <strong>in-person interviews. To apply, please call us at 808-531-0800. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Front Desk Duties:</strong> Greet patients and visitors with professionalism and warmth, answer incoming calls promptly, and route them to the appropriate department.</li><li><strong>Appointment Scheduling:</strong> Assist visitors and patients with scheduling, confirming, and rescheduling appointments, ensuring accuracy in the scheduling system.</li><li><strong>Patient Check-In and Check-Out:</strong> Handle patient intake, verify insurance details, collect co-pays, and ensure patient data is up to date.</li><li><strong>Administrative Support:</strong> Assist with filing, scanning, and organizing patient information and medical records, ensuring privacy and HIPAA compliance.</li><li><strong>Communication Management:</strong> Receive and distribute mail, faxes, and messages efficiently.</li><li><strong>Office Coordination:</strong> Monitor and replenish office supplies, manage vendor deliveries, and maintain the cleanliness and organization of the front office area.</li><li><strong>Customer Service:</strong> Provide accurate information about the practice’s policies, services, and procedures to patients and ensure patient concerns are addressed promptly or escalated appropriately.</li></ul><p><br></p>
We are looking for a detail-oriented and organized Receptionist to join our team in Richmond, Virginia. In this contract position, you will play a pivotal role in managing front desk operations, ensuring smooth communication, and providing exceptional support to both internal and external stakeholders. This opportunity requires strong multitasking skills and a dedication to delivering outstanding customer service.<br><br>Responsibilities:<br>• Greet visitors and clients warmly while managing front desk operations with a high level of organization.<br>• Handle a multi-line phone system, including answering and directing inbound calls efficiently.<br>• Respond to email correspondence promptly and with attention to detail.<br>• Utilize Microsoft Office Suite, including Word, Excel, Outlook, and Teams, to complete administrative tasks.<br>• Maintain and organize office supplies inventory, ensuring timely ordering and restocking as needed.<br>• Support clerical duties such as filing, data entry, and document management.<br>• Coordinate with team members to ensure seamless communication and workflow.<br>• Demonstrate excellent time management to prioritize tasks effectively in a fast-paced environment.<br>• Provide exceptional customer service to address inquiries and resolve concerns.<br>• Assist with scheduling and calendar management as required.
We are looking for motivated and detail-oriented Project Assistants to join a dynamic team in Tucson, Arizona. This is a Contract position where you will play a critical role in supporting participants during virtual online exams for a leading healthcare organization. The ideal candidate will possess strong communication skills, be technologically adept, and demonstrate professionalism in all interactions.<br><br>Responsibilities:<br>• Guide participants through virtual online exam procedures, ensuring a seamless and efficient experience.<br>• Provide exceptional customer service by addressing inquiries and resolving any issues that arise during the process.<br>• Utilize the Zoom platform to facilitate and oversee virtual sessions with accuracy and confidence.<br>• Troubleshoot basic technical challenges to maintain smooth exam operations.<br>• Communicate clearly and professionally with all participants to ensure understanding and compliance with guidelines.<br>• Collaborate with team members to ensure all tasks are completed on schedule.<br>• Maintain confidentiality and adhere to organizational standards throughout all interactions.
We are seeking a contract Administrative Assistant that will manage a variety of administrative tasks to support our team in a fast-paced and dynamic environment. The ideal candidate is resourceful, detail-oriented, quick to learn, and thrives under pressure. Strong multitasking skills and detail oriented communication abilities are essential. Key Responsibilities: Client Interaction: Answer inbound calls, address general client inquiries, and ensure timely follow-ups on messages. Act as a knowledgeable first point of contact, providing accurate information or redirecting clients appropriately. Handle client callbacks to ensure resolution and client satisfaction. Administrative Support: Conduct thorough plan lookups and gather key data from various carrier systems to address inquiries effectively. Match clients with appropriate sales representatives based on their region, product interest, or needs. Document and relay client needs and questions to relevant team members. Maintain and update internal systems with accurate and current records. Task Management: Handle a high volume of inquiries with accuracy, efficiency, and exceptional attention to detail. Prioritize competing tasks and deadlines to ensure seamless business operations. Office Coordination: Assist with scheduling, preparing documents, and completing additional administrative duties as required. Desired Skills and Qualifications: Proven experience in an administrative support role. Strong ability to multitask, prioritize, and manage a dynamic workload. Exceptional written and verbal communication skills. Meticulous attention to detail and a high degree of accuracy in work. Resourceful, quick learner with the ability to thrive in a fast-paced business environment. Proficiency with common productivity tools (e.g., Microsoft Office Suite), and the ability to navigate carrier platforms or internal systems is a plus. Why You’ll Love This Role: An opportunity to gain hands-on experience in a dynamic, client-focused business environment. Work alongside a supportive and detail oriented team dedicated to delivering top-tier service. Strengthen your administrative and organizational skills during a critical season in our business operations.
<p>We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.</p><p>• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.</p><p>• Handle commercial collections by negotiating payment terms and securing timely payments from clients.</p><p>• Apply cash payments accurately and maintain detailed records of transactions.</p><p>• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.</p><p>• Communicate effectively with customers to address inquiries and provide exceptional service.</p><p>• Research and resolve account-related problems independently, demonstrating a proactive approach.</p><p>• Generate reports and maintain accurate documentation to track collections and overall account status.</p><p>• Monitor accounts for overdue balances and take appropriate action to minimize risk.</p><p>• Support the implementation of best practices to improve accounts receivable processes.</p>
We are looking for a dedicated Administrative Assistant to join our team in Canandaigua, New York. In this long-term contract role, you will play a pivotal part in supporting daily administrative tasks, ensuring smooth operations, and maintaining effective communication across teams. This position offers an excellent opportunity to contribute to a dynamic environment within the education sector.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries and resolving issues via phone, email, and in person.<br>• Perform accurate data entry to maintain records and databases.<br>• Manage email correspondence, ensuring timely responses and follow-ups.<br>• Handle inbound and outbound calls with attention to detail, relaying information and scheduling appointments.<br>• Organize and coordinate schedules, meetings, and appointments.<br>• Create and edit documents using Microsoft Word, Excel, PowerPoint, and Outlook.<br>• Maintain and update reports, spreadsheets, and presentations as needed.<br>• Support team members by completing various administrative tasks and projects.<br>• Ensure office supplies are stocked, organized, and readily available.<br>• Assist in maintaining a well-organized and welcoming office environment.
We are looking for a dedicated Roof Management Coordinator to join our team in Austintown Township, Ohio. In this role, you will play a vital part in ensuring efficient communication and coordination between clients and field technicians within the construction industry. If you thrive in a fast-paced environment and have strong organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Coordinate schedules for field technicians to ensure timely project completion.<br>• Serve as the primary point of contact for clients, addressing inquiries and resolving issues.<br>• Manage and update job schedules using Microsoft Word and Excel.<br>• Oversee account management tasks to maintain strong relationships with clients.<br>• Collaborate with team members to optimize daily operations and improve efficiency.<br>• Utilize basic computer skills to input and track data accurately.<br>• Monitor job progress and communicate updates to relevant stakeholders.<br>• Ensure compliance with company procedures and industry standards.<br>• Provide exceptional customer service to support client satisfaction.<br>• Troubleshoot scheduling conflicts and propose solutions proactively.
We are looking for a motivated Account Manager to join our team in Mason, Ohio. This Contract to Permanent position offers an excellent opportunity to build lasting relationships with clients while driving success across various initiatives. If you thrive in a dynamic environment and enjoy working collaboratively, we encourage you to apply.<br><br>Responsibilities:<br>• Maintain strong relationships with existing members, ensuring their needs are met and expectations exceeded.<br>• Proactively engage with clients to address inbound inquiries and provide tailored solutions.<br>• Assist in planning and coordinating events to support organizational goals and member engagement.<br>• Leverage social media platforms to enhance communication and promote company initiatives.<br>• Identify opportunities to expand client relationships and drive B2B growth.<br>• Collaborate with internal teams to ensure seamless account management.<br>• Monitor client satisfaction and develop strategies for continuous improvement.<br>• Deliver consistent updates and reports to stakeholders regarding account progress.<br>• Build trust and credibility with clients through consistent communication and meticulous expertise.
<p>We are looking for an organized and detail-oriented Receptionist to join our well-established firm and collegial team in either our East Bay or Peninsula location. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient administrative support. If you have strong interpersonal skills and a knack for multitasking, we encourage you to apply. This is a hybrid position with excellent benefits and stellar long term growth opportunities! </p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, providing a welcoming and organized environment.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle email correspondence promptly and professionally, ensuring clear communication.</p><p>• Perform accurate data entry tasks to maintain updated records and databases.</p><p>• Schedule appointments and manage calendars to ensure efficient time management.</p><p>• Organize and maintain files for easy access and retrieval of important information.</p><p>• Coordinate with team members to support daily office operations.</p><p>• Utilize Microsoft Word, Excel, and Outlook to prepare documents and manage communications.</p><p>• Assist in general office tasks to ensure smooth workflow and productivity.</p><p>• Provide exceptional customer service to address inquiries and resolve issues.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in City of Industry, California. In this long-term contract role, you will play a key part in supporting daily operational needs, ensuring smooth workflow and effective communication across departments. This position offers an excellent opportunity to contribute to a dynamic work environment while honing your administrative skills.<br><br>Responsibilities:<br>• Provide exceptional customer service by answering inbound calls and addressing inquiries promptly.<br>• Organize and manage calendars, schedule meetings, and coordinate appointments for team members.<br>• Process invoices, payments, and purchase orders with accuracy and attention to detail.<br>• Maintain and update documentation, including filing, distributing incoming and outgoing mail, and managing time sheets.<br>• Assist with travel arrangements, expense account tracking, and vendor communication.<br>• Create dashboards and reports to streamline processes and improve workflow efficiency.<br>• Support training initiatives and ensure proper documentation for process improvements.<br>• Handle onsite administrative tasks such as distributing faxes and providing backup support.<br>• Collaborate with finance teams to manage specifications and review payments.<br>• Facilitate communication with vendors and coordinate logistics as needed.
We are looking for an Administrative Coordinator to join our team in Montgomery, Alabama, on a long-term contract basis. This role involves providing essential administrative support to ensure smooth day-to-day operations within a dynamic manufacturing environment. The ideal candidate will excel in managing multiple tasks, handling communication effectively, and maintaining a high level of organizational efficiency.<br><br>Responsibilities:<br>• Answer inbound calls and address inquiries in a timely and efficient manner.<br>• Provide exceptional customer service by assisting clients and resolving issues as needed.<br>• Perform accurate data entry tasks to maintain organized and up-to-date records.<br>• Manage email correspondence, ensuring prompt responses and proper documentation.<br>• Handle both inbound and outbound calls to coordinate schedules and relay information.<br>• Utilize Microsoft Word, Excel, PowerPoint, and Outlook to create, manage, and share documents and presentations.<br>• Schedule appointments and ensure calendar management is efficient and accurate.<br>• Collaborate with team members to support administrative and operational needs.<br>• Maintain a high level of confidentiality when handling sensitive information.<br>• Proactively identify and implement process improvements to enhance efficiency.
We are on the lookout for a Dynamics 365 Solution Architect to be a part of our team situated in Atlanta, Georgia. In this role, you will be primarily tasked with the responsibility of managing customer inquiries, ensuring the maintenance of precise customer records, and processing customer applications with utmost accuracy.<br><br>Responsibilities: <br><br>• Efficiently handle customer inquiries related to Dynamic CRM<br>• Accurately process customer applications associated with Dynamics 365 solutions<br>• Ensure the management and update of customer records in Dynamics 365<br>• Monitor customer accounts within Dynamics 365 and take necessary actions<br>• Implement Dynamic CRM skills to optimize customer interaction and service<br>• Contribute to team efforts in maintaining a smooth workflow in Dynamics 365 operations<br>• Identify and address any issues or discrepancies in customer records<br>• Collaborate with other team members to ensure customer satisfaction<br>• Utilize Dynamics 365 platform to streamline customer service processes<br>• Continuously update knowledge and skills related to Dynamics 365 and Dynamic CRM.
<p>We are looking for a detail-oriented Healthcare Installation Representative to join our team in Wausau, Wisconsin. In this role, you will provide essential support in administrative functions while collaborating closely with healthcare professionals. This is a long-term contract opportunity ideal for someone who thrives in a dynamic environment and is committed to delivering excellent service. Must have healthcare experience! </p><p><br></p><p>Responsibilities:</p><p>• Handle customer inquiries with professionalism, ensuring timely and accurate responses.</p><p>• Perform data entry tasks with precision to maintain accurate records and documentation.</p><p>• Manage inbound calls and provide relevant information about healthcare benefits.</p><p>• Support benefit functions by processing renewals and assisting with COBRA administration.</p><p>• Execute clerical duties such as inventory tracking and organizing documentation.</p><p>• Coordinate video calls and phone interviews to facilitate communication with team members and clients.</p><p>• Assist with offshore operations and related administrative activities.</p><p>• Ensure compliance with healthcare regulations, including TRICARE and HealthCare.gov guidelines.</p><p>• Maintain effective communication with internal and external stakeholders to support team objectives.</p><p>• Utilize time management skills to prioritize tasks and meet deadlines efficiently.</p>
We are looking for a dedicated Dispatcher to join our team in Oakwood Village, Ohio. In this role, you will be responsible for effectively managing communication channels, ensuring timely responses, and maintaining operational efficiency. This is a Contract-to-permanent position, offering the opportunity to transition into a long-term role based on performance.<br><br>Responsibilities:<br>• Coordinate and manage incoming calls, directing them to the appropriate departments or personnel.<br>• Monitor alarm systems and respond promptly to alerts in accordance with company protocols.<br>• Ensure accurate data entry and maintain records in compliance with department standards.<br>• Provide exceptional customer service to address inquiries and resolve issues efficiently.<br>• Follow standard operating procedures to ensure quality and consistency in dispatch operations.<br>• Utilize Microsoft Office applications, including Word and Office 365, to complete daily tasks.<br>• Troubleshoot basic technical issues and escalate more complex problems when necessary.<br>• Maintain professionalism and adherence to the business casual dress code while on-site.<br>• Collaborate with team members to ensure operational goals are met and exceeded.<br>• Assist with training and onboarding as needed to support department objectives.
