We are looking for a dedicated Support Specialist to join our team in Itasca, Illinois. In this Contract-to-Permanent position, you will play a key role in ensuring client satisfaction by facilitating onboarding, delivering training, and providing first-tier support. This opportunity is ideal for someone passionate about customer success and skilled in addressing technical and service-related inquiries.<br><br>Responsibilities:<br>• Guide new clients through onboarding processes, providing comprehensive training on the use of the client portal.<br>• Create and enhance training materials, including walkthroughs and video guides, to support effective learning.<br>• Act as the primary point of contact for customer inquiries, researching and delivering clear solutions to address their needs.<br>• Update and maintain client portal environments to ensure accuracy and functionality.<br>• Collaborate with internal teams to address technical issues and enhance the customer experience.
<p>We are looking for a dedicated Administrative Sales Support Representative to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers and assisting the sales department with various administrative tasks. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
<p>We are looking for a detail-oriented Service Coordinator to join our team in Roseville, California. In this long-term contract role, you will play a critical part in ensuring the efficient scheduling, dispatching, and coordination of service requests while maintaining high standards of professionalism. This position requires strong organizational skills and the ability to manage resources effectively.</p><p><strong>** For immediate consideration, apply and contact Julian Sanchez on LinkedIn **</strong></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and triage service calls to determine the appropriate course of action.</p><p>• Schedule and assign service requests to technicians, ensuring efficient resource allocation.</p><p>• Oversee the lifecycle of service orders, including creation, updates, completion, and invoicing.</p><p>• Monitor and track service orders to ensure timely resolution and quality service delivery.</p><p>• Reconcile monthly reports and maintain accurate records of service activities.</p><p>• Collaborate closely with Procurement Specialists to support resource planning and project coordination.</p><p>• Uphold company values by demonstrating professionalism and excellent conduct in all interactions.</p><p>• Utilize technology platforms like Microsoft 365 and CRM systems to streamline processes and enhance efficiency.</p><p>• Perform additional service coordination duties as assigned to support the team.</p>
<p>Robert Half is seeking a <strong>Dispatcher</strong> on behalf of our client to support their operations by managing schedules, coordinating logistics, and ensuring timely responses to service requests. This position is perfect for an organized professional who thrives in a fast-paced environment where every decision makes an impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and schedule dispatch operations to ensure timely and efficient service delivery.</li><li>Communicate with drivers, field staff, or technicians to provide instructions, updates, and respond to any issues.</li><li>Use dispatch software and systems to track vehicles, deliveries, and service routes.</li><li>Manage incoming service calls, prioritize requests, and assign tasks based on urgency and availability.</li><li>Maintain detailed records of calls, schedules, and completed tasks, ensuring accuracy for reporting and compliance purposes.</li><li>Quickly address and resolve delays, emergencies, or changes in schedules to maintain smooth operations.</li><li>Provide excellent customer service by updating clients and stakeholders on the status of their requests.</li><li>Monitor equipment or fleet maintenance schedules and coordinate necessary repairs with the appropriate department.</li></ul><p><br></p>
We are looking for a skilled Service Desk Personnel to join our team on a long-term contract basis in Cookeville, Tennessee. This role primarily focuses on system administration and application support, rather than hardware troubleshooting or general desktop support. The successful candidate will oversee the maintenance and support of the Tennessee Department of Health's Licensure and Regulation System, as well as manage tickets through Zendesk.<br><br>Responsibilities:<br>• Address and resolve system-related help desk tickets with a focus on application and program administration.<br>• Process user requests such as password resets, status updates, and workflow reassignments within established timelines.<br>• Maintain and configure system settings, user permissions, and automated workflows to meet operational needs.<br>• Collaborate with cross-functional teams, including application coordinators, trainers, and QA personnel, to ensure seamless system functionality.<br>• Document system changes, maintain detailed logs, and provide timely updates to stakeholders using tools like ServiceNow.<br>• Respond to all support tickets within one business day and aim to close tickets within three business days.<br>• Provide weekly status updates on configuration requests to the Application Manager and other stakeholders.<br>• Utilize Zendesk and similar platforms for efficient ticketing and workflow management.<br>• Ensure all non-system-related support activities are accurately logged and tracked.<br>• Follow up with users to gather additional information when needed and ensure clear communication throughout the support process.
We are looking for an Accounting Specialist to join our team in Cary, North Carolina. This is a Contract-to-permanent opportunity, offering hands-on experience in accounts payable (AP) and accounts receivable (AR) functions within a collaborative environment. The ideal candidate will possess foundational accounting knowledge and demonstrate strong attention to detail while working onsite.<br><br>Responsibilities:<br>• Process and manage accounts payable transactions, ensuring accuracy and timely payment.<br>• Handle accounts receivable functions, including invoicing and communication with assigned plants.<br>• Perform three-way matching for invoices and reconcile discrepancies.<br>• Utilize accounting software and Excel tools, including formulas, pivot tables, and VLOOKUPs, for efficient data analysis.<br>• Collaborate with team members to streamline shared services processes.<br>• Communicate effectively with plant staff and other stakeholders to resolve issues and maintain financial accuracy.<br>• Support the transition of accounting operations from plant-level to corporate-level systems.<br>• Maintain detailed records and documentation to ensure compliance with company policies and procedures.<br>• Assist with general accounting tasks as needed, contributing to the overall efficiency of the department.<br>• Participate in working interviews and training sessions to align with organizational standards.
<p>We are looking for a detail-oriented Administrative Coordinator to join our client located near Downtown Reno, Nevada. In this position, you will play a vital role in supporting client consultations, managing administrative tasks, and ensuring seamless customer service interactions. This opportunity is ideal for professionals with a strong background in administrative support and a passion for organization and a knack for details</p><p><br></p><p>Responsibilities:</p><p>• Conduct consultations with both new and existing clients to understand their needs and provide tailored solutions.</p><p>• Deliver exceptional customer service to maintain client satisfaction and build long-term relationships.</p><p>• Prepare and structure formations based on individual client requirements, including creating detailed diagrams.</p><p>• Process payments and update relevant databases to ensure accurate recordkeeping.</p><p>• Coordinate annual renewal setups, including building files and ensuring compliance.</p><p>• File official state documents online </p><p>• Manage client quotes and payments, clean-up requests, and amendments.</p><p>• Maintain and update database systems, including SugarCRM and legacy systems, to reflect client and audit information.</p><p>• Prepare files for audits and ensure all documentation is organized and complete.</p><p><br></p>
We are looking for an organized and customer-focused Front Desk Coordinator to join our team on a contract basis in Forest Hills, New York. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and detail-oriented service in a healthcare environment. This is an excellent opportunity to contribute to a dynamic team while delivering exceptional front desk support.<br><br>Responsibilities:<br>• Greet and assist visitors with a welcoming and detail-oriented demeanor.<br>• Manage incoming calls using a multi-line phone system, ensuring timely and accurate responses.<br>• Coordinate concierge services to address patient and visitor needs efficiently.<br>• Handle general receptionist duties, including scheduling and maintaining records.<br>• Operate a switchboard system for up to 10 lines, directing calls appropriately.<br>• Provide clear and courteous communication to resolve inquiries or concerns.<br>• Maintain a clean and organized reception area to uphold a detail-oriented appearance.<br>• Collaborate with internal staff to support daily operational needs.<br>• Ensure confidentiality and accuracy when handling sensitive information.
<p><strong><u>Job Summary:</u></strong> </p><p>We are seeking an <strong>experienced Dental Billing Specialist</strong> to join a fast-paced, customer-facing practice. This role focuses on managing complex dental billing processes, claims attachments, pre-determinations for treatment coverage, and all other administrative steps unique to dental billing. The ideal candidate is detail-oriented with strong communication skills, has direct dental billing experience, and is accustomed to working in an open and collaborative work environment.</p><p> </p><p><strong><u>Key Responsibilities:</u></strong> </p><ul><li><strong><u>Dental Billing Expertise:</u></strong> Process dental-specific claims accurately, ensuring all required documents, coding, and attachments are completed and submitted within specified deadlines. </li><li><strong><u>Pre-Determinations:</u></strong> Manage pre-determination requests for dental treatments, including navigating insurance requirements for advanced or specialized dental procedures. </li><li><strong><u>Claims Attachments</u></strong>: Compile, prepare, and submit claims attachments and required paperwork for insurance companies, ensuring compliance with dental-specific documentation protocols. </li><li><strong><u>Customer Interaction:</u></strong> Work closely with patients, insurance companies, and resolve billing inquiries promptly and professionally. Maintain a courteous and patient-first approach in customer-facing scenarios. </li><li><strong><u>Compliance: </u></strong>Stay updated on dental billing codes, insurance regulations, and healthcare compliance standards to ensure accuracy and precision in work execution. </li><li><strong><u>Team Collaboration: </u></strong>Work in a highly collaborative, open-office environment alongside front-facing staff and other departments to ensure seamless operational functioning. </li><li><strong><u>Multi-Step Processes:</u></strong> Navigate the more intricate and multi-step requirements of dental billing compared to other healthcare settings accurately and efficiently. </li></ul><p>Please complete an application and call (423) 244-0726 for more information and IMMEDIATE CONSIDERATION!</p>
We are looking for a dedicated Purchasing Manager to join our team in Plymouth, Michigan. This role is integral to ensuring pipefitters have access to the necessary tools, equipment, and materials to meet customer demands effectively. The ideal candidate will bring extensive construction and mechanical experience, coupled with strong organizational and vendor management skills.<br><br>Responsibilities:<br>• Coordinate the procurement of pipe valves, fittings, consumables, safety equipment, and other essential materials.<br>• Manage building maintenance supplies and ensure timely availability for operational needs.<br>• Establish and maintain strong relationships with hundreds of vendors to secure high-quality materials and services.<br>• Collaborate with multiple teams and stakeholders to streamline purchasing processes and meet project deadlines.<br>• Oversee construction-related purchasing activities, ensuring compliance with industry standards and requirements.<br>• Monitor inventory levels and adjust procurement strategies to meet fluctuating demands.<br>• Utilize Vista software to track and manage purchasing activities efficiently.<br>• Provide exceptional customer service by responding promptly to the needs of pipefitters and other team members.<br>• Identify cost-saving opportunities while maintaining quality and reliability of procured items.<br>• Ensure adherence to safety protocols and regulations in the selection and acquisition of materials.
<p>Our client is seeking a dedicated Bilingual Customer Experience Specialist to provide top-tier service and support to a diverse range of customers. In this role, you will act as a key resource for resolving issues, answering inquiries, and ensuring customer satisfaction in multiple languages. You will collaborate across teams to deliver a seamless customer experience while addressing needs with efficiency and professionalism. The ideal candidate is fluent in both English and Spanish and excels at problem-solving, communication, and multitasking in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver exceptional customer service via phone, email, live chat, or other communication channels in (English and Spanish)</li><li>Respond to customer inquiries and resolve issues promptly with professionalism and empathy.</li><li>Communicate complex information effectively across different languages to ensure customer understanding.</li><li>Collaborate with internal teams to escalate and resolve customer concerns efficiently.</li><li>Document customer interactions within CRM systems and ensure accurate records are maintained.</li><li>Collect and analyze customer feedback to identify areas for service improvement.</li><li>Stay current on company product information, services, and policies to provide accurate guidance.</li></ul><p><br></p>
<p>We are offering an exciting opportunity for a Medical Assistant to join our team in Wilmington, Delaware. The role involves handling inbound and outbound calls, providing exceptional customer service, and managing data entry tasks in our bustling healthcare environment.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>• Manage inbound and outbound calls effectively, ensuring clear and prompt communication with patients and healthcare providers.</p><p>• Deliver top-notch customer service, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Perform accurate data entry tasks, updating patient records and ensuring all information is up-to-date and easily accessible.</p><p>• Utilize Microsoft Excel and Word to create and manage documents, reports, and spreadsheets.</p><p>• Schedule appointments efficiently, coordinating with healthcare providers and patients to ensure smooth operations.</p><p>• Monitor patient accounts regularly, identifying any issues and taking appropriate action when necessary.</p>
<p>We’re currently working with a dynamic and fast-paced organization in Streetsboro, Ohio, to find a detail-oriented <strong>Administrative Assistant</strong>. This role offers the potential for long-term growth, providing an excellent opportunity for professionals seeking to build a career in administrative support.</p><p><strong>Position Type:</strong> Contract-to-Permanent </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Service:</strong> Provide first-class customer service by addressing inquiries, resolving issues quickly, and building strong relationships.</li><li><strong>Data Management:</strong> Accurately enter, update, and maintain critical information in databases and systems.</li><li><strong>Purchase Orders:</strong> Support processes by placing purchase orders.</li><li><strong>Logistics Coordination:</strong> Manage container logistics and collaborate with trucking companies to support operational functions.</li><li><strong>Pricing Management:</strong> Handle pricing tasks for various products and maintain accurate pricing records.</li><li><strong>Document and Spreadsheet Creation:</strong> Prepare and manage spreadsheets, reports, and documents using Microsoft Excel and other Microsoft Office tools.</li><li><strong>Email and Calendar Management:</strong> Manage email correspondence, schedule appointments, and organize calendars as needed.</li><li><strong>Administrative Support:</strong> Assist the team with a variety of other administrative tasks, adapting to changing priorities in a fast-paced setting.</li><li><strong>Attention to Detail:</strong> Ensure accuracy and efficiency in all tasks, helping the office run smoothly.</li></ul>
We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated technical issues, perform in-depth troubleshooting, and contribute to maintaining our organization's core systems. This position is ideal for someone with a solid background in Windows, networking, and enterprise applications who thrives in a problem-solving environment.<br><br>Responsibilities:<br>• Address and resolve escalated technical issues involving hardware, software, networking, and cloud-based services.<br>• Provide advanced troubleshooting support for Windows systems, Microsoft 365 applications, and Active Directory accounts.<br>• Conduct detailed diagnostics on system, application, and network problems, escalating to Tier 3 or external vendors when necessary.<br>• Assist with system maintenance tasks, including patching, updates, user provisioning, and managing group policies.<br>• Support remote users by ensuring seamless connectivity to organizational networks, Wi-Fi, and collaboration tools.<br>• Document recurring issues and their solutions in the knowledge base to enhance future troubleshooting efforts.<br>• Offer guidance and mentorship to Tier 1 team members to foster skill development and service improvement.<br>• Manage endpoint security and configuration using tools such as Intune and other management platforms.
<p>We are looking for a detail-oriented Part-Time Administrative Assistant to join our team in El Segundo, California. This long-term contract position offers the opportunity to work in a dynamic and fast-paced environment, supporting daily administrative and operational functions. The ideal candidate will excel in multitasking, communication, and organization while contributing to high-volume customer service and project coordination.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support, including data entry, document organization, and file management.</p><p>• Monitor and track expedited orders, ensuring schedules are updated accurately and promptly.</p><p>• Maintain and manage spreadsheets using Excel and Google Sheets for order tracking and reporting purposes.</p><p>• Create and edit formulas, filter data, and prepare basic pivot tables for efficient reporting.</p><p>• Deliver exceptional customer service by addressing inquiries professionally and coordinating with internal teams.</p><p>• Assist in the planning and coordination of graduation projects and apparel-related tasks.</p><p>• Contribute to various operational activities in a small-office setting, adapting to evolving priorities.</p><p>• Perform light physical tasks such as moving items upstairs and lifting objects up to 15 lbs when necessary.</p>
We are looking for a detail-oriented Data Entry Clerk to join our team in Monticello, Minnesota. In this Contract-to-Permanent position, you will play a key role in maintaining accurate and organized records while supporting various administrative tasks. This opportunity is ideal for someone with strong attention to detail, excellent customer service skills, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Accurately input application data into designated databases and systems.<br>• Follow up with clients to collect and verify missing or incomplete information.<br>• Maintain organized records of data entries and client communications for easy access and reference.<br>• Perform routine quality checks to ensure data accuracy and consistency.<br>• Provide exceptional customer service by responding to inquiries and addressing concerns promptly.<br>• Utilize Microsoft Excel and Word to manage and format data effectively.<br>• Scan, organize, and file documents in both physical and digital formats.<br>• Collaborate with the team to improve data entry processes and boost efficiency.
We are looking for an experienced HR Generalist to join our team in El Paso, Texas. This Contract-to-Permanent position requires a skilled and detail-oriented individual who excels in human resources management, administrative support, and customer service. The ideal candidate will have a strong ability to multitask, prioritize effectively, and maintain a high level of organization.<br><br>Responsibilities:<br>• Manage employment records, including hiring, terminations, transfers, and promotions, utilizing human resources management system software.<br>• Prepare and maintain Personnel Change Notices to ensure accuracy and compliance.<br>• Coordinate employee recognition programs and initiatives to enhance workplace morale.<br>• Maintain job codes, salary grades, and related data within the HR system.<br>• Support the preparation of special surveys, such as annual hospital surveys, as needed by the department or corporate office.<br>• Conduct new employee orientations to onboard employees effectively.<br>• Assist with terminations, ensuring proper documentation and compliance.<br>• Provide administrative support to the HR department, including filing, scheduling, and correspondence.<br>• Deliver excellent customer service to employees and management, addressing inquiries and resolving issues promptly.
We are looking for a Claims Support specialist to join our team in Alpharetta, Georgia. This Contract position requires an individual with strong organizational skills who can handle claims processing, customer service, and administrative tasks with efficiency and attention to detail. The role is fully onsite, with a five-day workweek, offering an excellent opportunity to contribute to a dynamic office environment.<br><br>Responsibilities:<br>• Verify and review the accuracy of information for newly received claims in accordance with coverage guidelines.<br>• Update claim files within the system as instructed by claims representatives.<br>• Process loss payments using Claim Vision and ensure all transactions are accurately recorded.<br>• Deliver exceptional customer service to agents, insureds, clients, and other stakeholders.<br>• Handle the processing of authorized payments and maintain detailed records.<br>• Input data, correspondence, and diary updates into the system, while preparing form letters and maintaining documentation.<br>• Perform administrative duties such as typing, photocopying, indexing, and filing to support claims operations.<br>• Calculate wages and draft well-crafted correspondence related to claims.<br>• Contact insureds to request missing information required for claim file completion.<br>• Apply basic knowledge of Southeastern jurisdiction laws related to workers' compensation, when necessary.
<p><strong>Sales Representative – Automotive</strong></p><p> <strong>Location:</strong> South Oklahoma City, OK</p><p><strong>Job Description:</strong></p><p> We are seeking a motivated and customer-focused <strong>Sales Representative</strong> to join our team in South OKC. This role is ideal for individuals with prior experience in automotive sales and a passion for delivering outstanding customer service. The Sales Representative will be responsible for engaging with customers, understanding their needs, and guiding them through the sales process to ensure a positive buying experience.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist customers in selecting vehicles that match their needs and budget</li><li>Provide product knowledge and explain vehicle features, warranties, and financing options</li><li>Build and maintain strong relationships with customers to encourage repeat and referral business</li><li>Meet or exceed individual and team sales goals</li><li>Maintain accurate records of sales activity, customer interactions, and follow-ups</li><li>Support showroom presentation and ensure inventory is displayed professionall</li></ul><p><br></p>
We are looking for a dedicated Patient Registration Specialist to join our healthcare team in Warren, Michigan. In this role, you will support the intake and registration process for patients while providing exceptional customer service. This is a long-term contract position with midnight shifts (11 PM - 7:30 AM), including rotating weekends and holidays.<br><br>Responsibilities:<br>• Accurately register patients in the emergency department, inpatient, and outpatient settings.<br>• Assist patients with technology and ensure a seamless registration experience.<br>• Verify medical insurance information and ensure proper documentation.<br>• Maintain a high level of accuracy in data entry during the registration process.<br>• Provide excellent customer service to patients and their families.<br>• Collaborate with the department team to handle additional tasks as needed.<br>• Adhere to healthcare protocols, including COVID-19 vaccination, flu shots, and occupational health screenings.<br>• Work on rotating shifts, including weekends and holidays, to meet department needs.
Are you a compassionate detail oriented with strong financial and customer service skills looking to make a meaningful impact in patients’ lives? Our client in Holyoke, MA is seeking an experienced Patient Financial Counselor to help patients navigate the financial aspects of their healthcare journey. This is a dynamic role where your attention to detail and ability to communicate clearly will be invaluable in supporting individuals through financial processes and ensuring everyone gets the care they need. Responsibilities: Provide financial counseling to patients, including clear explanations of payment responsibilities, cost estimates, and insurance coverage. Assist patients in discussing and setting up payment plans or financial arrangements that meet their needs. Verify patient insurance eligibility and benefits, and coordinate prior authorizations when required. Collaborate with healthcare providers, insurance companies, and billing staff to resolve account discrepancies or payment issues. Educate patients on potential financial assistance programs and help them complete necessary applications. Respond to inquiries regarding charges, balances, and general financial concerns in a detail oriented and empathetic manner. Maintain accurate and timely records of counseling interactions and account adjustments. Ensure compliance with industry regulations and organizational policies related to patient financial counseling.
<p><strong>Jennifer Fukumae</strong> is partnering with an established multi-family office based in San Francisco is seeking a <strong>Client Associate</strong> to serve as a key relationship manager and trusted advisor to a select group of ultra-high-net-worth individuals and families. This firm is known for delivering white-glove service across wealth management, financial planning, lending strategy, and family office services.</p><p><br></p><p><strong>Client Associate – Multi Family Office</strong></p><p>📍 San Francisco (Steps from Montgomery BART) | Hybrid</p><p>💰 $100,000–$130,000 base (DOE) + Bonus</p><p><br></p><p><strong>About the Firm:</strong></p><ul><li>Headquartered in San Francisco with easy BART access</li><li>Serves a sophisticated UHNW client base with personalized, high-touch service</li><li>Known for long-standing client relationships, cross-functional collaboration, and a modern approach to wealth management</li><li>Emphasizes professional development, mentorship, and continuous improvement</li></ul><p> </p><p><strong>About the Role:</strong></p><p>The Client Associate will be the primary point of contact on assigned client relationships, partnering closely with firm leadership to execute custom strategies. You’ll lead client service initiatives, manage complex planning workflows, mentor junior team members, and collaborate across departments. This is a highly visible, client-facing role that requires both strategic thinking and operational excellence.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the day-to-day contact for a portfolio of UHNW clients</li><li>Execute requests promptly and with a high level of accuracy</li><li>Collaborate with firm leadership on bespoke planning and investment strategies</li><li>Serve as a guide and mentor to junior associates and analysts</li><li>Assist with advanced estate planning, philanthropic strategies, and tax-advantaged planning</li><li>Coordinate with clients’ extended teams (e.g., personal CFOs, attorneys, assistants)</li><li>Support new investment allocations, liquidity planning, and account structuring</li><li>Contribute to firm-wide initiatives and special projects</li></ul><p><br></p>
We are looking for a dedicated Service Delivery Manager to oversee and optimize IT service operations for our organization. This role involves ensuring seamless delivery of support and services while fostering collaboration across teams and stakeholders. Candidates should possess a strong technical background and the ability to manage service performance effectively.<br><br>Responsibilities:<br>• Oversee the delivery of IT services, ensuring compliance with established standards and customer requirements.<br>• Manage and improve service performance by monitoring metrics, identifying areas for enhancement, and implementing solutions.<br>• Coordinate Remote Desktop Support to address user issues promptly and efficiently.<br>• Facilitate collaboration and communication using Cisco Webex Meetings to support team and stakeholder interactions.<br>• Administer and maintain Azure Active Directory, ensuring secure and efficient access management.<br>• Implement and manage Intune solutions to optimize device and application management.<br>• Collaborate with cross-functional teams to align IT service delivery with organizational goals.<br>• Ensure adherence to ITIL practices to drive process consistency and service quality.<br>• Provide guidance and leadership to the service delivery team, fostering a culture of accountability and continuous improvement.
<p>We are looking for an Administrative Coordinator to join our team in New Orleans, Louisiana. This short-term contract to full time position focuses on engaging with member State Departments of Agriculture to organize impactful outreach events and promote company participation in various programs. The ideal candidate will be skilled in event planning, communication, and community outreach while maintaining accurate documentation and fostering ongoing company engagement.</p><p><br></p><p>Responsibilities:</p><p>• Organize outreach events, including seminars and one-on-one meetings, in collaboration with member State Departments of Agriculture.</p><p>• Plan logistics for events, such as selecting dates, locations, formats, speakers, and required services.</p><p>• Develop strategies to increase attendance and ensure smooth execution of outreach events, including managing onsite activities.</p><p>• Collect and analyze participant feedback, implementing follow-up plans to maintain engagement.</p><p>• Promote organizational programs and services to eligible companies by identifying their needs and matching them with relevant offerings.</p><p>• Represent the organization at trade shows to recruit companies and introduce program benefits.</p><p>• Manage follow-up strategies to connect trade show participants with appropriate programs and services.</p><p>• Conduct outreach consultations with new companies to explain program benefits and support international marketing efforts.</p><p>• Document communications and maintain accurate records in CRM systems for tracking progress and engagement.</p><p>• Execute targeted campaigns to promote program milestones, such as application openings and funding opportunities.</p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
