We are seeking a dynamic Operations Manager to lead and optimize our firm’s core processes while fostering a collaborative and high-performing team environment. This role is pivotal in driving organizational growth, managing day-to-day operations, and ensuring seamless coordination across departments. The ideal candidate will demonstrate exceptional leadership, strategic thinking, and a commitment to maintaining operational excellence and a positive workplace culture. <br> Key Responsibilities Drive firmwide growth initiatives and oversee successful implementation of projects and strategies. Prepare and deliver impactful presentations for retreats, meetings, and team events. Organize and lead monthly meetings with operations and advisory teams to ensure alignment. Maintain and update the policies and procedures manual to reflect best practices and ongoing changes. Manage billing processes and oversee office expenses, including supply orders and bank deposits. Mentor and support Associate Advisors and Client Service Administrators in their detail oriented development. Oversee hiring and termination processes, including job postings, interviews, offer letters, background checks, and onboarding. Coordinate payroll approvals, manage time-off requests, and conduct annual performance and compensation reviews. Strengthen client relationships through appreciation events, personalized gifts, and resolution of complex service needs. Research and implement innovative technology solutions, provide team training, and ensure accurate data management through audits and backups.

Proven experience in operations management within a detail-focused services or wealth management firm. Strong knowledge of human resources practices, including hiring, termination, payroll, and employee relations. Exceptional leadership and mentoring skills to effectively support and develop team members. Excellent organizational and project management abilities with a keen attention to detail. Ability to manage billing processes and oversee financial transactions with accuracy. Proficiency in leveraging technology for operational improvements and troubleshooting. Capability to enhance client relationships through strategic initiatives and exceptional service. Commitment to ethical standards and continuous development in compliance and industry practices.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>