<p>We are looking for a detail-oriented Medical Data Entry Clerk to support evening operations in a healthcare laboratory setting in Northern Kentucky. This Contract position plays an important part in keeping specimen intake, documentation, and data processing on track so overnight work is completed accurately and the next day’s team can begin without delays. The ideal candidate is comfortable handling time-sensitive information, maintaining organized records, and working independently in a structured, fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Receive laboratory specimens during evening operations, verify submission details, and complete intake activities with a strong focus on accuracy.</p><p>• Enter high-volume, detail-sensitive information into internal medical and operational systems while maintaining complete and precise records.</p><p>• Carry out assigned clerical and support tasks that help laboratory workflows stay on schedule and aligned with daily processing goals.</p><p>• Monitor evening work queues and prioritize tasks to help ensure deadlines are met for next-day operations.</p><p>• Maintain orderly documentation and tracking records so materials and data can be reviewed easily when needed.</p><p>• Communicate status updates, completed work, and outstanding items to team members during shift handoffs.</p><p>• Recognize processing issues, missing information, or delays and escalate concerns promptly to reduce operational disruption.</p>
<p>We are looking for a detail-oriented Medical Data Entry Clerk to support student health documentation activities located in the Greater Philadelphia Region. This Long-term contract position focuses on reviewing records, maintaining accurate data in health systems, and helping ensure students meet compliance requirements for academic and clinical participation. The ideal Medical Data Entry Clerk candidate is organized, responsive, and comfortable working with large volumes of sensitive information in a fast-paced office environment.</p><p><br></p><p>What you get to do every single day:</p><p>• Respond to student inquiries regarding required health forms, submissions, and outstanding documentation needs.</p><p>• Examine incoming medical records for accuracy and completeness before preparing them for electronic filing.</p><p>• Sort and categorize health documentation for entry and upload into designated recordkeeping systems.</p><p>• Scan paper files and attach digital copies to the appropriate student accounts while maintaining record accuracy.</p><p>• Enter key clinical and compliance details such as immunizations, screening results, physical exam dates, and expiration timelines into the system.</p><p>• Generate and review reports to identify missing items, incomplete files, and data discrepancies requiring follow-up.</p><p>• Communicate with clinical affiliates and internal teams to confirm compliance expectations and resolve documentation questions.</p><p>• Support tracking of student, trainee, and rotation-related health clearance requirements across multiple academic programs.</p><p>• Archive historical files by digitizing older records and preparing boxed materials for secure offsite storage.</p>
We are looking for a detail-focused Medical Claims Examiner to join an insurance organization in Greenville, South Carolina. This position is suited for someone with hands-on experience adjudicating medical claims and applying plan provisions, coding standards, and pricing rules with accuracy. The person in this role will help ensure claims are processed efficiently, in compliance with benefit plans, contractual arrangements, and regulatory requirements.<br><br>Responsibilities:<br>• Review and adjudicate medical, dental, vision, and flexible spending account claims from intake through final payment determination.<br>• Examine suspended or flagged claims to identify billing discrepancies, duplicate submissions, unbundled charges, or other questionable claim activity.<br>• Resolve system-related claim exceptions by making manual corrections before claims are finalized for payment.<br>• Apply member benefits, provider contract terms, fee schedules, and applicable regulations to calculate accurate reimbursement outcomes.<br>• Interpret coding and billing details, including diagnosis and procedure information, to support proper claim handling.<br>• Escalate complex claim issues or unclear situations to leadership when additional review or guidance is needed.<br>• Manage assigned exception reports and follow through on outstanding claim items in a timely manner.<br>• Meet established productivity, turnaround, and quality expectations while maintaining dependable attendance at the Greenville, South Carolina worksite.
We are looking for a compassionate and highly organized Medical Receptionist to support daily front office operations. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience for patients while keeping scheduling, records, and communication running smoothly. The person in this role will serve as a key point of contact for patients, providers, and staff, helping the practice maintain efficient workflows and excellent service.<br><br>Responsibilities:<br>• Welcome patients, visitors, and team members with a courteous and detail-oriented approach while managing front desk interactions.<br>• Coordinate appointments across multiple providers and service lines to keep schedules accurate and efficient.<br>• Enter, update, and maintain patient information with a strong focus on accuracy and record organization.<br>• Provide support for virtual visits and assist patients with telehealth-related communication when needed.<br>• Safeguard confidential patient and organizational information by following healthcare privacy and compliance standards.<br>• Track office supply levels, help manage equipment booking needs, and maintain an orderly front office environment.<br>• Recognize urgent concerns or service issues and direct them promptly to appropriate clinical or leadership personnel.<br>• Work closely with providers and administrative colleagues to promote smooth day-to-day operations and a positive patient experience.
<p>Our client in <strong>Cromwell, Connecticut</strong> is seeking a professional and personable <strong>Medical Receptionist</strong> for a contract opportunity. This role is ideal for someone who thrives in a front-facing position, enjoys helping patients, and can effectively manage multiple responsibilities in a busy office setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and manage incoming phone calls</li><li>Schedule patient appointments</li><li>Perform insurance verification</li><li>Serve as the front-facing point of contact for patients and visitors</li><li>Provide administrative support to help maintain smooth daily office operations</li></ul><p><br></p><p><br></p>
<p>We are looking for a dependable Medical Receptionist to support daily front office operations. This long-term Medical Receptionist contract position is ideal for someone who can create a welcoming experience for patients while managing scheduling, insurance-related tasks, and administrative coordination with accuracy. The person in this role will serve as a key point of contact for patients, providers, and clinical support teams, helping the office run efficiently each day.</p><p><br></p><p>What you get to do every single day:</p><p>• Welcome patients courteously, guide them through arrival procedures, and ensure registration details are completed accurately.</p><p>• Arrange and update appointments for office visits, imaging services, and surgical procedures while coordinating changes across provider calendars.</p><p>• Confirm insurance benefits, eligibility status, and authorization requirements before scheduled services to help avoid delays.</p><p>• Receive co-payments and record transactions carefully in accordance with office procedures.</p><p>• Keep patient information organized and up to date within electronic records and front desk documentation systems.</p><p>• Communicate clearly with patients, physicians, radiology staff, and surgery scheduling contacts to support timely care coordination.</p><p>• Handle routine reception and administrative duties that contribute to smooth day-to-day operations in the medical office.</p><p>• Protect patient privacy and maintain a detail-oriented standard when managing records, conversations, and front desk interactions.</p>
We are looking for a detail-oriented Medical Receptionist to support daily front office operations for a healthcare setting. This contract position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, registration, and administrative coordination. The individual in this role will serve as a key point of contact for patients and help keep office workflows organized and efficient.<br><br>Responsibilities:<br>• Welcome patients upon arrival, assist with check-in procedures, and ensure information is entered accurately into office records.<br>• Coordinate appointment scheduling, confirm upcoming visits, and adjust calendars as needed to support clinic operations.<br>• Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff.<br>• Verify insurance details and collect required documentation before appointments to help streamline patient visits.<br>• Maintain an orderly reception area and support general front desk activities throughout the day.<br>• Process patient intake paperwork, update demographic information, and ensure files remain complete and current.<br>• Communicate clearly with providers, staff, and patients to support smooth daily office flow.
<p>We are looking for a Medical Receptionist to support daily front-desk operations for a healthcare organization near Hackensack, New Jersey. This Contract to permanent opportunity is ideal for someone who creates a welcoming patient experience while keeping scheduling and registration activities organized and accurate. The person in this role will serve as an important first point of contact for patients and visitors, helping the office run smoothly through attentive communication and dependable administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients, visitors, and clients with a courteous and attentive approach while guiding them to the appropriate staff member or department.</p><p>• Manage front-desk check-in activities and gather required information to ensure each visit begins efficiently.</p><p>• Help patients complete intake, registration, and insurance-related paperwork with accuracy and attention to detail.</p><p>• Answer incoming phone calls, respond to routine questions, and route calls to the correct team members when further assistance is needed.</p><p>• Schedule appointments and confirm key details such as updated contact information, registration changes, or new patient status.</p><p>• Explain what documents or information patients should bring to their visit so they are prepared at the time of arrival.</p><p>• Maintain organized patient-facing administrative processes that support smooth office flow and timely service.</p><p>• Communicate clearly with clinical and administrative teams to support patient access and front office coordination.</p>
<p>The Medical Front Desk Representative serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience. This individual is responsible for front desk operations including patient check‑in/check‑out, appointment scheduling, insurance verification, and administrative support to ensure smooth clinic operations.</p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a professional, friendly, and compassionate manner</li><li>Schedule, reschedule, and confirm patient appointments</li><li>Verify patient demographics, insurance coverage, and benefits accuracy</li><li>Collect copays, deductibles, and outstanding balances at time of service</li><li>Answer incoming phone calls and route messages appropriately</li><li>Maintain accurate and up‑to‑date patient records in the EMR/EHR system</li><li>Scan, upload, and manage patient documentation</li><li>Ensure compliance with HIPAA and patient privacy standards</li><li>Coordinate with clinical staff to support efficient patient flow</li><li>Resolve patient questions related to appointments, paperwork, or billing at a basic level</li><li>Perform general administrative tasks as needed to support the clinic</li></ul><p><br></p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support revenue cycle operations for a healthcare organization. This Long-term Contract position focuses on accurate claim processing, follow-up on outstanding balances, and resolution of billing issues to help maintain timely reimbursement. The ideal candidate brings hands-on experience with hospital billing, denial management, appeals, and collections, along with a strong understanding of medical billing practices.<br><br>Responsibilities:<br>• Prepare and submit medical claims accurately and in a timely manner to support consistent reimbursement.<br>• Review unpaid or underpaid accounts, investigate discrepancies, and take appropriate action to secure payment.<br>• Manage collection activity on outstanding balances while maintaining clear communication with payers and related parties.<br>• Analyze denied claims, identify root causes, and complete corrective steps to improve claim acceptance.<br>• Draft and submit appeals with supporting documentation to challenge claim denials and pursue reimbursement.<br>• Handle hospital billing tasks in accordance with payer guidelines, internal standards, and billing requirements.<br>• Maintain complete and organized account records, including updates on claim status, follow-up actions, and payment activity.
We are looking for a Medical Collections Specialist to join a healthcare revenue cycle team in Greenacres, Florida in a contract position with the potential to become permanent. This opportunity is ideal for someone who can evaluate insurance payments, address claim issues, and help improve accounts receivable results in a fast-moving environment. The role offers onsite collaboration with a supportive team and strong potential for long-term growth after permanent conversion.<br><br>Responsibilities:<br>• Analyze explanation of benefits statements to identify billed services, payer reimbursements, contractual adjustments, and patient balances.<br>• Work assigned denial and collection accounts to recover outstanding revenue and move claims toward resolution.<br>• Research unpaid or partially paid claims and take corrective action to resolve billing discrepancies.<br>• Communicate with insurance carriers to clarify claim status, address payment variances, and secure accurate reimbursement.<br>• Prepare and submit corrected claims or appeals within required deadlines to prevent filing limit issues.<br>• Record all collection efforts, account updates, and follow-up activity accurately within the designated system.<br>• Contribute to accounts receivable objectives by helping reduce aging balances and supporting overall collection performance.
We are looking for a skilled Medical Collections Specialist to join our team in Sacramento, California. This Contract to potential permanent position offers the opportunity to work in an engaging and fast-paced environment where attention to detail and strong communication skills are essential. The role focuses on managing medical claims, resolving discrepancies, and ensuring timely reimbursements, with the possibility of long-term placement based on performance.<br><br>Responsibilities:<br>• Review and interpret contracts to identify allowed amounts and ensure proper claim adjudication.<br>• Analyze Explanation of Benefits (EOBs) to verify payment accuracy and patient liability.<br>• Communicate effectively with insurance companies to dispute denied or underpaid claims, ensuring resolution.<br>• Provide clear explanations to patients regarding their balances, claim outcomes, and financial responsibilities.<br>• Draft compelling appeals to challenge claim denials and secure appropriate reimbursements.<br>• Maintain a thorough understanding of various insurance products, including Medicare Advantage plans.<br>• Manage high-volume workloads efficiently while maintaining accuracy and meeting production goals.<br>• Collaborate with team members to handle complex claims and develop effective solutions.<br>• Utilize analytical skills to make informed decisions on resolving claims and account discrepancies.<br>• Ensure consistent and timely follow-up on accounts to achieve and exceed recovery targets.
<p>We are seeking a detail-oriented and customer-focused <strong>Medical Front Office Coordinator</strong> to support daily front office operations and help create a welcoming, efficient environment for patients, providers, and staff. This role is responsible for managing patient intake, maintaining charts and records, coordinating appointments, processing payments, supporting insurance authorization workflows, and assisting with office and clinical readiness.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and maintain an organized, welcoming front office and waiting area</li><li>Answer phones, fax correspondence, prepare reports, and keep office supplies stocked</li><li>Enter new patient information, prepare and maintain patient charts, and ensure confidentiality</li><li>Scan and file therapy, physician, and insurance documents in the electronic health record</li><li>Print charge tickets, collect payments, post transactions, prepare deposits, and balance daily receipts</li><li>Coordinate with therapists, physicians, and staff regarding appointments, cancellations, and patient questions</li><li>Schedule, confirm, and cancel office visits and test appointments as needed</li><li>Ensure patient charts contain all required documentation, including prescriptions, notes, and insurance information</li><li>Maintain clean, stocked exam and treatment rooms; order and restock medical supplies</li><li>Assist with patient intake paperwork, insurance authorizations, and related documentation</li><li>Support therapists with basic patient care tasks on non-physician days</li><li>Room patients and clean exam rooms on physician days</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Medical Charge Entry Specialist</strong> to join our healthcare revenue cycle team. This role is responsible for reviewing, entering, and validating medical charges accurately and efficiently to support timely claims processing and reimbursement. The ideal candidate will have experience with medical billing workflows, strong knowledge of CPT/ICD coding basics, and the ability to work in a fast-paced environment. </p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter patient charges, procedures, and related billing information into the practice management or billing system.</li><li>Review charge tickets, encounter forms, and supporting documentation for completeness and accuracy.</li><li>Verify demographic, insurance, provider, and service information prior to charge submission.</li><li>Identify and resolve charge discrepancies, missing information, and data entry errors.</li><li>Work closely with coders, billers, front office staff, and clinical teams to ensure clean claim submission.</li><li>Maintain productivity and accuracy standards while meeting daily charge entry deadlines.</li><li>Assist with claim edits, denial follow-up support, and account research as needed.</li><li>Ensure compliance with HIPAA, payer guidelines, and internal billing procedures.</li></ul><p><br></p>
We are seeking a Registration / Eligibility / Charge Entry Specialist to support our client with their healthcare revenue cycle operations by ensuring accurate patient registration, insurance verification, and timely charge entry. This onsite role focuses on maintaining clean claims, improving billing accuracy, and supporting efficient claim submission processes.<br><br>Key Responsibilities<br>Perform patient registration and verify demographic and insurance information for accuracy and completeness<br>Enter charges and coding information into billing systems to support timely claim submission<br>Prepare and submit claims to insurance carriers and assist with re-billing as needed<br>Review and correct claims on hold, ensuring issues are resolved prior to submission<br>Collaborate with internal teams to support smooth claim processing and workflow<br>Reconcile charges with supporting documentation and ensure billing accuracy<br>Maintain organized and accurate patient account documentation<br>Meet productivity and quality standards in a fast-paced environment<br><br>Qualifications<br>High School Diploma or GED required<br>Experience in healthcare registration, eligibility, charge entry, or medical billing<br>Knowledge of insurance verification, billing processes, and claim submission<br>Familiarity with billing systems and Microsoft Office (Excel, Word, Outlook)<br>Strong attention to detail and ability to manage high-volume work<br><br>Preferred<br>Experience with hospital or physician billing systems<br>Exposure to coding and charge entry processes<br><br>Skills<br>Strong organizational and time management skills<br>Excellent communication and teamwork abilities<br>Ability to work independently and prioritize tasks effectively<br>Detail-oriented with a focus on accuracy and efficiency<br><br><br>For immediate consideration, please call the Trevose, PA office of Robert Half at 215-244-1870. Thank you!
We are looking for a detail-focused Medical Charge Entry Specialist to join a billing team in Dublin, Ohio in a contract-to-permanent position. This role supports accurate charge entry, claim readiness, and timely reimbursement by reviewing coding details, addressing billing issues, and keeping account activity current. The ideal candidate is comfortable working in a fast-paced medical billing environment, communicates effectively with patients and internal teams, and maintains a high standard of accuracy and confidentiality.<br><br>Responsibilities:<br>• Review and enter provider charges with close attention to coding accuracy, insurance details, and supporting documentation.<br>• Investigate claim edit issues and take corrective action to reduce delays in claim submission and payment.<br>• Support revenue cycle operations by monitoring billing activity, identifying discrepancies, and helping keep accounts updated.<br>• Respond to billing and coverage questions from patients and staff in a clear, thorough, and service-oriented manner.<br>• Follow up on outstanding insurance and patient balances, including denied claims, appeals, and account resolution efforts.<br>• Use practice management and electronic medical record systems to document activity, update records, and complete daily billing tasks efficiently.<br>• Coordinate with coworkers, providers, managers, and insurance representatives to resolve complex account and reimbursement issues.<br>• Protect patient and provider information by following privacy standards and maintaining strict confidentiality.<br>• Assist with additional billing department duties such as payment collection, payment plan support, and cross-trained team functions as needed.
We are looking for a Medical Payment Poster Specialist to join a healthcare revenue cycle team in Sacramento, California. This is a contract opportunity with the potential to become permanent, supporting in-office operations and ensuring accurate, timely posting of insurance and patient payments. The ideal candidate brings strong knowledge of medical billing processes, payment application, and account reconciliation, along with the ability to identify issues that require follow-up.<br><br>Responsibilities:<br>• Accurately apply insurance reimbursements to patient accounts at the line-item level within the designated billing platform.<br>• Review posted payments against payer agreements and internal guidelines to confirm amounts are correct.<br>• Record patient payments promptly and maintain complete account documentation.<br>• Enter denials, zero-payment responses, and related adjustments, then alert the appropriate collections team member for further action.<br>• Process takebacks and recoupments in accordance with established procedures and payer requirements.<br>• Monitor payment activity for recurring issues such as underpayments or denial patterns and communicate findings to leadership.<br>• Reconcile daily posted totals to settlement reports to ensure accuracy and resolve discrepancies quickly.<br>• Direct payer correspondence and remittance-related documentation to the appropriate team members for next steps.
<p>Our client is seeking a compassionate and detail-oriented <strong>Medical Customer Service Specialist</strong> to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul><p><br></p>
<p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Roanoke, Virginia. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
<p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewiston and Bangor, ME. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul><p><br></p>
<p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewes, DE. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status</li></ul><p><br></p>
<p><strong>Medical Front Desk / Patient Service Representative (PSR) – Bilingual English/Spanish Required</strong></p><p>We are seeking a professional and compassionate <strong>Medical Front Desk / Patient Service Representative (PSR)</strong> to join a busy healthcare practice. The ideal candidate will be fluent in both <strong>English and Spanish</strong> and provide exceptional service to patients while supporting daily front office operations.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and check in patients</li><li>Answer and direct incoming phone calls</li><li>Schedule, confirm, and reschedule appointments</li><li>Verify insurance benefits and patient information</li><li>Collect copays and process payments</li><li>Maintain accurate patient records in the EMR system</li><li>Manage referrals, medical records, and incoming correspondence</li><li>Assist patients with questions regarding appointments, insurance, and office procedures</li><li>Maintain a professional and welcoming reception area</li><li>Provide administrative support to providers and office staff</li></ul><p><br></p>
<p>We are looking for a Medical Accounts Receivable Specialist to support revenue cycle operations for a healthcare organization in Westbury, New York. This contract opportunity with permanent potential is ideal for someone who can manage outstanding balances, apply payments accurately, and follow through on commercial insurance collections in a fast-paced setting. The position plays an important role in maintaining cash flow, resolving billing issues, and reducing aged receivables through consistent follow-up and detailed account review.</p><p><br></p><p>Responsibilities:</p><p>• Review and manage medical accounts receivable balances to identify unpaid claims and prioritize follow-up activities.</p><p>• Post and reconcile incoming payments with accuracy, ensuring cash applications are reflected correctly in patient and payer accounts.</p><p>• Communicate with commercial insurance carriers to research claim status, secure payment, and address outstanding reimbursement issues.</p><p>• Investigate denied or underpaid claims, determine root causes, and take corrective action to support timely resolution.</p><p>• Prepare and submit billing corrections when needed to improve claim acceptance and accelerate payment turnaround.</p><p>• Monitor aging reports and work assigned account inventories to reduce past-due balances and support collection goals.</p><p>• Maintain complete and organized documentation of collection efforts, account updates, and payer communications.</p><p>• Collaborate with internal billing and revenue cycle teams to resolve discrepancies that affect account payment or claim processing.</p>
<p><strong>Job Summary</strong></p><p>We are seeking a friendly, organized, and detail-oriented Medical Front Desk / Patient Scheduling candidates to join our client's healthcare team. This role is responsible for providing excellent customer service while managing patient scheduling, registration, and front office operations in a fast-paced medical environment. Most positions are onsite in Palo Alto, CA.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer high-volume inbound calls and assist patients with scheduling appointments</li><li>Check patients in and out for appointments</li><li>Verify insurance information and update patient demographics</li><li>Maintain accurate patient records in the electronic medical record (EMR) system</li><li>Provide patients with information regarding appointments, referrals, and office policies</li><li>Coordinate schedules for providers and ensure efficient patient flow</li><li>Handle front desk administrative duties including scanning, filing, faxing, and data entry</li><li>Maintain HIPAA compliance and patient confidentiality at all times</li><li>Deliver professional and compassionate customer service to patients, families, and staff</li></ul>