<p>We are looking for a skilled Clinical Consultant to join our team on a contract basis.This role focuses on supporting a strategic benefit digitization initiative, ensuring consistent and accurate coding practices across diverse markets. As part of a healthcare organization advancing its digital transformation, you will play a vital role in optimizing member and provider experiences while ensuring compliance with regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Apply standardized coding practices to interpret and digitize benefit structures effectively.</p><p>• Develop and manage groupings of procedures and service codes to ensure accurate alignment with benefit plans.</p><p>• Maintain and update industry-standard codes quarterly and annually, along with benefit plan modifications throughout the year.</p><p>• Execute coding solutions for benefit administration across multiple markets, including customized coding for nonstandard requests.</p><p>• Ensure coding practices comply with regulatory mandates and support updates as needed.</p><p>• Provide expert consultation on coding inquiries to project teams and business partners.</p><p>• Collaborate with cross-functional project teams to contribute coding expertise for successful implementations.</p><p>• Support benefit digitization initiatives by leveraging advanced coding methodologies and tools.</p><p>• Assist in designing and implementing digital capabilities that align with organizational goal</p>
We are looking for an Inpatient Coding Specialist to join our team in Sacramento, California. This contract position involves reviewing and analyzing medical records to accurately assign diagnostic and procedural codes based on established guidelines and regulations. The role requires a thorough understanding of inpatient coding principles to ensure compliance with federal and state requirements while supporting efficient revenue cycle processes.<br><br>Responsibilities:<br>• Accurately assign ICD-10-CM and ICD-10-PCS codes to inpatient records based on medical documentation.<br>• Ensure proper grouping into Medicare Severity Diagnosis Related Groups (DRG) or All Patient Refined Diagnosis Related Groups (APR-DRG) for optimal reimbursement.<br>• Abstract required data elements from medical records in alignment with facility-specific guidelines.<br>• Monitor discharged but not billed accounts to facilitate timely and compliant revenue cycle processing.<br>• Collaborate with clinical documentation specialists and medical staff to validate and enhance documentation.<br>• Maintain high standards of coding accuracy and productivity while adhering to quality benchmarks.<br>• Utilize software tools such as Epic, 3M Encoder, and other coding systems to validate and compile medical information.<br>• Analyze and ensure compliance with coding, billing, and data collection regulations.<br>• Address missing or unclear information by seeking clarification and ensuring proper documentation.<br>• Independently manage workload and prioritize tasks to meet departmental productivity standards.
<p>A Healthcare organization is seeking a medical billing specialist to work in their Bethesda office.</p><p><br></p><ul><li>Make outbound collections calls to patients.</li><li>Calls will be made based on the aging report</li><li>The role will be patient focused role.</li></ul><p><br></p><p><br></p>
<p>We are seeking a detail-oriented and motivated professional to join our team as a Medical Biller. In this role, you will contribute to the smooth and efficient handling of billing processes. The ideal candidate will possess strong organizational skills and thrive in a fast-paced setting.</p><p><strong>Responsibilities:</strong></p><ul><li>Accurately process medical billing and claims submissions.</li><li>Monitor and follow up on outstanding payments or claims.</li><li>Assist in resolving billing discrepancies and issues.</li><li>Maintain well-organized records and documentation.</li><li>Work collaboratively with internal teams to ensure adherence to procedures and compliance standards.</li></ul><p><br></p>
<p>A Healthcare organization is seeking a medical billing specialist to work in their Bethesda office.</p><p><br></p><ul><li>Make outbound collections calls to patients.</li><li>Calls will be made based on the aging report</li><li>The role will be patient focused role. </li></ul><p><br></p><p><br></p><p><br></p>
<p>Robert Half is seeking a proactive and organized Medical Scheduler with hands-on EPIC experience for a leading healthcare client. The ideal candidate will play a key role in ensuring efficient daily scheduling operations and delivering excellent service to both patients and clinical staff.</p><p>Key Responsibilities:</p><ul><li>Coordinate, schedule, and confirm patient appointments using the EPIC electronic health records (EHR) system</li><li>Review, update, and maintain patient records to ensure accuracy and compliance with healthcare regulations</li><li>Liaise with clinical staff to prioritize urgent scheduling needs and optimize provider schedules</li><li>Act as a friendly, knowledgeable point of contact for patient scheduling inquiries, appointment changes, and general information requests</li><li>Collaborate with administrative and medical teams to streamline scheduling workflows and improve the patient experience</li><li>Demonstrate expertise in electronic records management, patient access workflows, and multitasking in a high-volume environment</li></ul><p><br></p>
<p>Join our team as a Medical Scheduler, assisting healthcare providers by coordinating patient appointments. This role requires strong organizational and communication skills, attention to detail, and the ability to multitask in a busy setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Schedule and confirm patient appointments using scheduling systems</li><li>Answer inbound calls, help patients with appointment inquiries, and resolve scheduling issues</li><li>Update records and maintain accurate schedules</li><li>Communicate with medical and administrative staff to ensure smooth operations</li><li>Uphold confidentiality and compliance standards</li><li>Deliver excellent customer service both in person and by phone</li><li>Assist with appointment changes, cancellations, and other scheduling needs</li></ul><p><br></p>
<p>The Inpatient/DRG Validation Coding Auditor is responsible for reviewing acute inpatient medical records to ensure accurate coding, compliant documentation, and appropriate DRG assignment. The role focuses on identifying coding errors, ensuring regulatory compliance, optimizing reimbursement, and providing education and feedback to coders and CDI teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Perform detailed audits of inpatient records to validate <strong>ICD-10-CM/PCS coding</strong>, DRG assignment (MS-DRG, APR-DRG, TRICARE), and clinical documentation accuracy.</li><li>Ensure documentation supports coded diagnoses, procedures, severity of illness, and resource utilization.</li><li>Identify overpayments and underpayments through claim analysis (including 30-day lookbacks).</li><li>Provide clear, compliant audit recommendations aligned with Official Coding Guidelines and AHA Coding Clinics.</li><li>Partner with CDI specialists to identify documentation improvement and query opportunities.</li><li>Maintain productivity, quality standards, and client turnaround expectations.</li><li>Stay current on regulatory changes, reimbursement policies, and coding updates.</li><li>Contribute to process improvement initiatives and compliance risk identification.</li></ul><p><br></p>
<p>Robet Half is looking for a skilled Medical Billing Specialist to join to join a team based in Philadelphia, Pennsylvania. This contract Medical Billing Specialist position as potential for long-term employment and is ideal for professionals who excel in managing medical billing processes and ensuring the accuracy of patient and insurance data. The successful Medical Billing Specialist candidate will play a critical role in maintaining efficient billing workflows and supporting compliance with healthcare regulations. If you are looking for an opportunity to get your career moving in the right direction and put your talents to the test then click the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013410775.</p><p><br></p><p><br></p><p>As a Medical Billing Specialist Your Responsibilities will include but are not limited to:</p><p>• Accurately input patient demographic, insurance, and billing information into electronic medical record and billing systems.</p><p><br></p><p>• Review and validate documentation such as Explanation of Benefits (EOBs), charge tickets, and encounter forms for completeness and correctness.</p><p><br></p><p>• Apply knowledge of medical codes to ensure accurate data entry and validation.</p><p><br></p><p>• Investigate and resolve discrepancies in patient accounts, insurance details, or claims.</p><p><br></p><p>• Prepare billing data for claim submission while adhering to established guidelines.</p><p><br></p><p>• Maintain compliance with healthcare privacy policies and organizational standards.</p><p><br></p><p>• Collaborate with billing teams, clinical staff, and front office personnel to address documentation issues.</p><p><br></p><p>• Support the optimization of billing workflows to enhance operational efficiency.</p><p><br></p><p>• Assist in audits, reporting, and specialized data cleanup projects as needed.</p>
<p><strong>Job Summary:</strong></p><p> We are seeking a detail-oriented Medical Billing Specialist to join our team. This role is responsible for preparing and submitting accurate medical claims, following up on unpaid claims, and ensuring timely reimbursement from insurance providers and patients. The ideal candidate has strong knowledge of medical billing processes, coding systems, and payer requirements, along with excellent organizational and communication skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Prepare, review, and submit medical claims to insurance companies in a timely manner</p><p> Verify patient insurance coverage, eligibility, and benefits</p><p> Ensure accurate coding using CPT, ICD-10, and HCPCS codes</p><p> Follow up on unpaid or denied claims and resolve billing issues</p><p> Post payments, adjustments, and denials accurately into the system</p><p> Communicate with insurance companies and patients regarding billing questions or discrepancies</p><p> Maintain accurate and organized patient billing records</p><p> Work with internal teams to resolve documentation or coding issues</p><p> Support month-end reporting and reconciliation processes</p><p> Ensure compliance with healthcare regulations and billing guidelines</p>
<p>Our client is seeking an experienced <strong>Medical Billing Specialist </strong>to join their healthcare team in <strong>Basking Ridge, New Jersey. </strong>In this role, you will handle <strong>Medicare billing processes </strong>for skilled nursing facilities, ensuring compliance and accuracy in claims and collections. This is a Contract to permanent position offering an opportunity to contribute to the financial operations of senior living communities.</p><p><br></p><p><strong>Medicaid Medical Biller Responsibilities:</strong></p><p>• Manage end-to-end accounts receivable processes and collections for skilled nursing facilities.</p><p>• Submit, monitor, and resolve Medicare Part A claims, including corrections, status checks, and eligibility verifications.</p><p>• Handle billing for Medicare Part B, hospice care, and outpatient services with attention to payer status.</p><p>• Investigate and follow up on unpaid, underpaid, or rejected claims, including appeals and reconsiderations.</p><p>• Maintain accurate coding and documentation to ensure compliance with Medicare regulations.</p><p>• Collaborate with clinical, business office, and revenue cycle teams across multiple facilities to optimize billing operations.</p><p>• Monitor accounts receivable aging and escalate high-risk accounts when necessary.</p><p>• Utilize systems such as PointClickCare, Inovalon, and MatrixCare to manage billing activities.</p><p>• Ensure timely and accurate submissions by verifying all claim data for completeness.</p><p>• Coordinate with nursing leadership and business offices to address discrepancies and improve processes.</p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join our healthcare team in French Camp, California. This Contract to permanent position requires expertise in managing complex billing processes, interpreting healthcare policies, and providing exceptional customer service to patients and clients. The ideal candidate will bring advanced knowledge of billing systems, claim administration, and financial operations to ensure accuracy and efficiency in all tasks.</p><p><br></p><p>Responsibilities:</p><p>• Handle specialized and intricate billing processes, including accounts receivable and appeals management.</p><p>• Research and apply healthcare policies, regulations, and procedures to support accurate claim administration.</p><p>• Compile, maintain, and process financial data for billing, reimbursement, and reporting purposes.</p><p>• Utilize advanced systems and software such as Allscripts, Cerner Technologies, and EHR systems to manage patient information and billing records.</p><p>• Conduct in-depth reviews of legal, custody, and medical records to ensure compliance with reimbursement requirements.</p><p>• Provide clear and effective communication with patients, clients, and external agencies to address inquiries and resolve billing issues.</p><p>• Develop and maintain spreadsheets or databases to track financial operations and generate detailed reports.</p><p>• Prepare and review complex documents, including insurance claims, treatment authorization forms, and subpoenas.</p><p>• Train or oversee clerical staff as needed, ensuring adherence to office practices and procedures.</p><p>• Assist in coordinating administrative functions, such as payroll, purchasing, and inventory management.</p><p>For immediate consideration please contact Cortney at 209-225-2014</p>
<p>We are looking for a dedicated Medical Billing Specialist to join our healthcare team in French Camp, California. This Contract to permanent position offers an excellent opportunity for detail-oriented individuals with expertise in medical billing, accounts receivable, and claims processing to contribute to a dynamic environment. The ideal candidate will possess strong technical skills and the ability to interpret complex healthcare regulations while maintaining exceptional attention to detail and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage billing functions, ensuring compliance with healthcare regulations and accuracy in all claims.</p><p>• Research and resolve complex issues related to accounts receivable, appeals, and benefit functions.</p><p>• Utilize advanced knowledge of billing systems, including Allscripts, Cerner Technologies, and EHR systems, to manage patient data effectively.</p><p>• Maintain and update records using computerized filing systems, ensuring consistency and organization.</p><p>• Prepare and review detailed reports, including insurance claims and treatment authorization forms, with precision.</p><p>• Perform coding and data entry tasks that align with departmental procedures and healthcare policies.</p><p>• Collect and reconcile payments, adjust accounts as necessary, and ensure proper documentation of financial transactions.</p><p>• Provide exceptional customer service by addressing patient inquiries and explaining billing procedures in a clear and thorough manner.</p><p>• Train and support team members in technical processes, fostering a collaborative and efficient work environment.</p><p>• Develop and maintain spreadsheets and databases to track financial and statistical data for reporting purposes.</p><p>For immediate consideration please contact Cortney 209-225-2014 </p>
<p>We are seeking an experienced Medical Billing Specialist to manage end‑to‑end billing functions for a multi‑specialty healthcare practice. This role is responsible for claim submission, payer follow‑up, collections, and quality control across multiple providers, with exposure to concierge and out‑of‑network billing models. The ideal candidate is detail‑oriented, payer‑savvy, and comfortable managing both payer and patient communications while driving A/R resolution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage end‑to‑end medical billing, including claim submission, follow‑ups, payment resolution, and collections</li><li>Review charges and support coding accuracy for approximately 3–4 multi‑specialty providers prior to claim submission</li><li>Perform quality control and audit reviews of billing work completed by the billing team</li><li>Handle courtesy out‑of‑network (OON) billing and support concierge‑model practices</li><li>Manage high‑volume phone and email correspondence with insurance payors and patients</li><li>Follow up on unpaid, denied, or underpaid claims to reduce A/R backlog</li><li>Support sales collections and reimbursement initiatives</li><li>Maintain accurate billing documentation and detailed account notes</li><li>Ensure compliance with payer requirements, internal workflows, and industry best practices</li></ul><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
We are looking for a skilled Medical Billing Specialist to join our healthcare team in Loveland, Colorado. In this contract role, you will contribute to the accuracy and efficiency of medical billing operations, ensuring compliance with industry standards and supporting patient care. This position is ideal for professionals with expertise in medical billing systems, a keen eye for detail, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Process and submit insurance claims with precision, adhering to regulatory guidelines.<br>• Monitor accounts receivable, address discrepancies, and ensure timely resolution of outstanding balances.<br>• Utilize medical billing software, including Allscripts and Cerner Technologies, to manage billing tasks effectively.<br>• Follow up on denied claims, manage appeals, and secure payments from insurance providers.<br>• Perform medical coding and ensure documentation aligns with established industry standards.<br>• Oversee third-party billing and maintain communication with insurance companies for seamless operations.<br>• Verify patient benefits and eligibility while assisting with related administrative tasks.<br>• Enter numeric data accurately and maintain detailed records of billing transactions.<br>• Respond to inquiries from patients and healthcare providers, delivering excellent customer service.<br>• Collaborate with colleagues to streamline billing processes and enhance workflow efficiency.
<p>Position Description:</p><p>This Billing Specialist is an experienced support role with expertise in Home Health Care billing processes, including PDGM, episodic, and institutional claims. The Billing Specialist will have work tasks and responsibilities with accounts receivable (AR) and revenue cycle management, combined with advanced knowledge of electronic billing and claims management systems. This role requires exceptional attention to detail, analytical problem-solving skills, and the ability to ensure accurate and timely claims submission and payment processing.</p><p><br></p><p>Performance Responsibilities and Standards:</p><p>1. Review and analyze claims for accuracy and completeness, obtain and/or correct any missing or inaccurate information related to Home Health Care (PDGM, Episodic, Institutional Claims)</p><p><br></p><p>2. Compile and submit claims/invoices to appropriate payors/clients within the timeframe designated within the department billing schedule.</p><p><br></p><p>3. Must have prior experience in AR/Revenue cycle to ensure timely follow up on claims/invoices.</p><p><br></p><p>4. Research and work/appeal unpaid claims when appropriate to ensure optimum collections.</p><p><br></p><p>5. Post payments timely with 100% accuracy.</p><p><br></p><p>6. Knowledge of electronic billing, billing exceptions and EDI software (Waystar) to ensure claims are submitted and followed up timely.</p><p><br></p><p>7. Communicate billing, payment and collections issues to Billing Manager on a current basis.</p><p><br></p><p>8. Utilize agency IT systems to carry out job requirements.</p><p><br></p><p>9. Attend meetings and workshops as required.</p><p><br></p><p>10. Required to bill and collect within the payor filing requirements.</p><p><br></p><p>11. All other duties as assigned</p>
<p>Are you an experienced medical billing professional ready to make an impact? Robert Half is hiring a Medical Billing Specialist for a contract role supporting our client in Holyoke, MA. This is an excellent opportunity to apply your billing and reimbursement expertise with a respected organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and submit medical claims accurately and promptly</li><li>Review patient information and insurance details for validity and completeness</li><li>Resolve claim discrepancies and follow up on outstanding accounts</li><li>Collaborate with healthcare providers, insurers, and patients to secure accurate payments</li><li>Ensure compliance with HIPAA and industry billing standards</li><li>Manage billing software and maintain up-to-date records in the electronic health record system</li></ul><p><br></p>
We are looking for a detail-oriented Medical Billing Specialist to join our team on a contract basis in Spokane, Washington. In this role, you will focus on Medicare billing and reconciliation tasks, ensuring accuracy and compliance in all processes. This position is expected to last several weeks, with the possibility of extension based on project requirements.<br><br>Responsibilities:<br>• Accurately prepare and submit Medicare billing claims to ensure timely processing.<br>• Evaluate claims for accuracy, compliance, and proper coding prior to submission.<br>• Conduct regular reconciliations for billing, payments, and adjustments to maintain accurate records.<br>• Investigate and resolve billing discrepancies, denials, and variances by identifying root causes.<br>• Verify patient eligibility and coverage details to support proper billing.<br>• Organize and maintain detailed billing documentation for audits and reporting purposes.<br>• Collaborate with finance and program teams to ensure accurate coding and revenue recognition.<br>• Provide updates and insights on billing trends, outstanding claims, and reconciliation progress.
<p>Join Robert Half to support a leading client in West Springfield, MA as a Medical Billing Specialist! We are seeking a detail-driven professional to manage medical billing processes, ensure timely reimbursement, and contribute to the financial health of the organization. This is a contract opportunity with immediate impact.</p><p>Key Responsibilities:</p><ul><li>Accurately process medical claims, payments, and billing statements</li><li>Review and verify patient information, insurance coverage, and medical records</li><li>Resolve billing discrepancies and collaborate with healthcare providers, patients, and insurers</li><li>Maintain compliance with HIPAA and industry regulations</li><li>Manage account follow-up and collections to maximize revenue cycle efficiency</li><li>Utilize electronic health records (EHR), billing software, and related systems</li></ul><p><br></p>
<p>We are looking for a skilled Medical Billing Specialist to join our team in French Camp, California. In this role, you will handle complex billing procedures, ensure accurate claims processing, and provide exceptional customer service to patients and stakeholders. This is a Contract to permanent position within the healthcare industry, offering an opportunity to contribute to vital administrative functions while ensuring compliance with regulations.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage complex medical billing procedures, including accounts receivable functions and claim submissions.</p><p>• Review and verify insurance claims, applying advanced knowledge of reimbursement codes and policies.</p><p>• Research and resolve billing discrepancies to ensure accurate and timely payment processing.</p><p>• Maintain and update patient records using electronic health record (EHR) systems such as Allscripts and Cerner Technologies.</p><p>• Generate detailed reports and statistical data to support departmental operations and budget planning.</p><p>• Provide specialized program-related information to patients, clients, and outside agencies in a detail-oriented manner.</p><p>• Collaborate with team members to improve billing processes and ensure compliance with healthcare regulations.</p><p>• Train and assist other staff in billing procedures and system usage as needed.</p><p>• Handle appeals and benefit functions, ensuring proper documentation and resolution.</p><p>• Utilize software tools such as Dynamic Data Exchange (DDE) and Epaces for efficient billing and data management.</p><p><br></p><p>For immediate consideration please contact Cortney at 209-225-2014</p>
We are looking for a skilled Medical Billing Specialist to join our team in Los Angeles, California. This Contract to permanent position offers an exciting opportunity to manage comprehensive billing operations for a multi-specialty healthcare practice, with a focus on Ear, Nose, and Throat services. The ideal candidate will have expertise in claim submission, collections, and patient communications, as well as experience with out-of-network and concierge billing models.<br><br>Responsibilities:<br>• Manage the full cycle of medical billing processes, including claim submissions, payer follow-ups, payment resolutions, and collections.<br>• Review and ensure the accuracy of coding and charges for services provided by multi-specialty healthcare providers.<br>• Conduct quality assurance checks and audits of billing tasks performed by team members.<br>• Handle out-of-network billing and provide support for concierge-model practices.<br>• Investigate and resolve unpaid, denied, or underpaid claims to minimize accounts receivable backlog.<br>• Assist with collections and reimbursement strategies to optimize revenue.<br>• Maintain detailed and accurate billing records, including comprehensive account documentation.<br>• Ensure compliance with payer policies, industry standards, and internal workflows.<br>• Utilize systems such as Kareo/Tebra and eClinicalWorks effectively to streamline billing operations.
<p>The Medical Biller will be responsible for managing patient billing processes, ensuring claims are submitted accurately and efficiently, and following up on payment resolutions. This role is vital to the financial health of the organization and requires a high level of attention to detail, organization, and knowledge of medical billing procedures.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process, review, and submit claims to insurance carriers efficiently and accurately.</li><li>Verify patient insurance coverage and eligibility.</li><li>Resolve claim errors or discrepancies, including follow-ups with insurance providers and patients.</li><li>Generate billing statements for patient accounts and ensure proper posting of payments.</li><li>Communicate with insurance companies, patients, and other third-party payers regarding claims and payments.</li><li>Monitor and follow up on outstanding accounts receivable balances and unpaid claims.</li><li>Maintain knowledge of current billing codes (e.g., ICD-10, CPT, HCPCS) and updates to healthcare regulations.</li><li>Collaborate with other departments (e.g., medical records or patient services) to gather accurate information.</li><li>Ensure compliance with industry standards and regulations, including HIPAA.</li></ul><p><br></p><p><br></p>
<p>THIS IS AN ONSITE POSITION – We are seeking a detail-oriented Medical Records Clerk to support our client in Tukwila, Washington. In this role, you will be responsible for the accurate, secure, and organized processing of all health information records strictly within the records department—supporting compliance and ensuring data integrity. This is a long-term contract position, Monday – Friday, 8am–5pm.</p><p><strong>Responsibilities:</strong></p><ul><li>Receive, review, and organize all incoming medical documents (paper and electronic) in line with established records protocols.</li><li>Prepare documents for scanning by removing fasteners, checking page order, and ensuring legibility.</li><li>Scan documents into the electronic health record (EHR) system, accurately indexing them to the appropriate file.</li><li>Conduct routine quality checks to ensure digitized records are complete and compliant with organizational standards.</li><li>File, archive, and retrieve records for internal departmental processes, maintaining accurate logs of records movement.</li><li>Maintain retention schedules by preparing files for archiving or secure destruction as necessary.</li><li>Identify and resolve filing errors, duplicates, or missing information in collaboration with your records team.</li><li>Strictly safeguard all information in accordance with HIPAA and organizational privacy policies.</li><li>Participate in regular team projects, such as audits or process improvements, relating specifically to records control.</li></ul>
<p>Robert Half is looking for a dedicated Health Information Management (HIM) Clerk to complete a project in Pasco, WA. This role involves handling and organizing medical records with precision and efficiency, ensuring compliance with retention requirements and facilitating smooth record management processes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of boxes of medical records to ensure compliance with retention policies.</p><p>• Accurately label and categorize records, including marking destruction dates for future reference.</p><p>• Organize documents to facilitate efficient storage and eventual disposal processes.</p>
<p>Are you a customer-oriented professional with strong technology skills seeking a dynamic role in a clinical setting? We are seeking a Clinical Secretary to join our healthcare team, where you will play a key role in supporting daily patient and provider operations. This is an excellent opportunity for candidates with healthcare administrative experience, a knack for multitasking, and a passion for delivering excellent service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for patients, providing warm, professional, and responsive customer service.</li><li>Schedule appointments and manage patient information using EPIC or similar EMR systems.</li><li>Answer and triage phone calls, using effective listening and professional telephone etiquette.</li><li>Accurately process and direct inquiries from patients, providers, and staff.</li><li>Coordinate administrative tasks, ensuring timeliness and accuracy in a fast-paced environment.</li><li>Uphold confidentiality and follow clinic protocols at all times.</li></ul><p><strong>Required Skills and Abilities:</strong></p><ul><li>Demonstrated ability to deliver exceptional customer service, with strong verbal and interpersonal communication.</li><li>Excellent organizational skills; able to prioritize and manage multiple tasks efficiently.</li><li>Proficiency with EPIC or similar Electronic Medical Record (EMR) systems in scheduling and information management.</li><li>Strong communication, effective listening, and sound judgment skills.</li><li>Ability to work independently, apply critical thinking, and resolve issues proactively.</li></ul><p><strong>Preferred Skills and Abilities:</strong></p><ul><li>Knowledge of medical terminology and previous experience in a medical office or high-volume call center.</li><li>Spanish-speaking (bilingual) skills are an advantage.</li><li>Familiarity with Microsoft Excel and experience with multi-line telephone systems.</li><li>Experience in specialty clinical environments such as oncology, cardiology, or dermatology, with exposure to specialized EPIC modules.</li><li>Demonstrated flexibility and ability to adapt to changing work demands.</li></ul><p><strong>Top Must-Have Skills:</strong></p><ol><li>Exceptional customer service.</li><li>EPIC or prior EMR experience (strongly preferred).</li><li>Effective communication skills—call center or customer service representative experience valued.</li><li>Spanish bilingual skills are a plus but not required.</li></ol><p><strong>Personality Fit:</strong></p><ul><li>Independent worker who takes initiative.</li><li>Tech-savvy and eager to learn new tools.</li><li>Flexible and adaptable, able to thrive in fast-changing clinical environments.</li></ul><p><br></p>