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204 results for It Support Specialist jobs
- Sand Springs, OK
- onsite
- Temporary to Hire
- 24 - 28 USD / Hourly
- <p><strong>Job Title: Customer Experience Specialist</strong></p><p><strong>Location: Sand Springs (Tulsa), OK</strong></p><p><strong>Schedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)</strong></p><p><strong>Pay: $24–$28/hour (DOE)</strong></p><p><strong>Job Type: Temp-to-Hire</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
- 2026-11-11T00:00:00Z
- Salt Lake City, UT
- onsite
- Temporary to Hire
- 16 - 18 USD / Hourly
- <p>We are looking for a Customer Experience Specialist to support clients in Salt Lake City, Utah. This contract-to-permanent position is ideal for someone who is comfortable managing a high volume of inbound calls while keeping case-related information organized and up to date. The right candidate will bring a customer-first mindset, strong written communication skills, and the ability to navigate multiple browser-based systems efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Answer inbound calls from clients and related parties, providing attentive and empathetic support throughout each interaction.</p><p>• Document call details carefully and update case-related records with accurate and timely information.</p><p>• Assist law firm teams with administrative tasks connected to active matters, ensuring information is organized and accessible.</p><p>• Respond to email inquiries clearly and promptly while maintaining a high standard of customer care.</p><p>• Use multiple web-based platforms and browser windows at the same time to research information and complete daily tasks efficiently.</p><p>• Troubleshoot basic connectivity or access issues when they affect communication or workflow, escalating when needed.</p><p>• Maintain confidentiality when handling sensitive legal and client information.</p><p>• Coordinate follow-up actions so questions, requests, and case updates are addressed in a timely manner.</p>
- 2026-11-12T00:00:00Z
- Honolulu, HI
- onsite
- Temporary / Contract
- 22 - 24 USD / Hourly
- <p>We are looking for a <strong><em>onsite Customer Experience Specialist</em></strong> to support a Financial Services team in Honolulu, Hawaii. This Long-term Contract position focuses on delivering responsive service to customers while assisting with claims-related administrative work in a fast-paced environment. The ideal candidate brings strong organizational skills, accuracy with data, and the ability to handle customer interactions efficiently.</p><p><br></p><p><strong><u>Preference will be given to Hawaii residents due to the nature of this opportunity.</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line support to internal and external customers by answering inquiries, managing email correspondence, and handling inbound and outbound communication.</p><p>• Review and process claims documentation accurately, ensuring information is complete and submitted within established timelines.</p><p>• Confirm insurance details by checking coverage information and resolving discrepancies through careful follow-up.</p><p>• Enter, update, and maintain claim and customer records with a high degree of precision across required tracking tools and databases.</p><p>• Keep detailed operational logs and prepare routine reports to support department visibility and workflow monitoring.</p><p>• Assist the claims team with day-to-day administrative tasks that help maintain smooth and efficient department operations.</p>
- 2026-11-09T00:00:00Z
- West Chicago, IL
- onsite
- Temporary to Hire
- 21.85 - 25.3 USD / Hourly
- <p>We are looking for a Customer Experience Specialist to support clients and coordinate project-related activities for a construction-focused business in West Chicago, Illinois. This contract position with the potential to become permanent is ideal for someone who combines strong customer service skills with the ability to stay organized, communicate clearly, and manage multiple priorities in a fast-paced office environment. The right candidate will help customers with orders, documentation, and delivery coordination while contributing to a smooth and detail-focused client experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for customers by responding to questions, resolving service issues, and providing timely updates on orders and project needs.</p><p>• Coordinate delivery schedules with internal teams and customers to help ensure materials arrive accurately and on time.</p><p>• Prepare, review, and send drawing packages, submittals, and related project documents to customers with close attention to detail.</p><p>• Enter and maintain records of document activity, customer interactions, and project updates in company systems.</p><p>• Support project coordination tasks by tracking milestones, following up on outstanding items, and helping move work forward efficiently.</p><p>• Review drawings and dimensions when needed to better understand customer requirements and assist with order or project-related questions.</p><p>• Troubleshoot customer concerns by identifying the issue, gathering the right information, and escalating matters appropriately when necessary.</p><p>• Use email, phone, and computer-based tools to manage communication across multiple customer accounts and internal contacts.</p><p><br></p><p><br></p>
- 2026-11-11T00:00:00Z
- Seattle, WA
- onsite
- Temporary / Contract
- 23.75 - 25 USD / Hourly
- We are looking for a Customer Experience Specialist to join our seasonal holiday team in Seattle, Washington. This Contract position is ideal for someone who thrives in a fast-moving customer support setting and enjoys creating positive experiences through thoughtful, responsive service. The person in this role will assist customers across multiple channels, resolve inquiries with care, and contribute to a collaborative team environment during a high-demand season.<br><br>Responsibilities:<br>• Manage a large volume of customer contacts each day while maintaining accuracy, professionalism, and a customer-focused approach.<br>• Handle order requests, product exchanges, and return transactions in accordance with established service guidelines and company policies.<br>• Document customer concerns and feedback thoroughly, and route more complex matters to the appropriate team for further resolution.<br>• Provide clear and courteous support through phone and email interactions so customers feel heard, informed, and supported.<br>• Use multiple browser windows and internal tools efficiently to research issues and complete service tasks in a timely manner.<br>• Partner with team members to foster a positive, helpful, and solutions-driven atmosphere throughout the holiday season.<br>• Troubleshoot common customer connectivity concerns and guide users toward practical next steps when issues arise.
- 2026-11-11T00:00:00Z
- Oakland, CA
- onsite
- Temporary to Hire
- 35 - 37 USD / Hourly
- <p>We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. </p><p><br></p><p>Responsibilities:</p><ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li><strong>No</strong> mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul><p><br></p>
- 2026-11-05T00:00:00Z
- El Segundo, CA
- onsite
- Temporary / Contract
- 23.56 - 23.56 USD / Hourly
- <p><strong>Position Overview:</strong></p><p>The Community Supports Coordinator is responsible for guiding caregivers through the hiring and onboarding process, ensuring all required documentation, background checks, and employment requirements are completed. This position works closely with caregivers, members, and internal teams to ensure a smooth transition from application to the caregiver's first scheduled shift.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for caregivers throughout the application, hiring, and onboarding process.</li><li>Conduct proactive outreach to applicants to collect missing information and ensure timely completion of applications.</li><li>Review applications, verify identification and employment eligibility, and coordinate background checks.</li><li>Track outstanding onboarding requirements and follow up with caregivers to resolve delays.</li><li>Coordinate with caregivers and members to ensure the first shift is completed within 48 hours of hire.</li><li>Provide training and assistance with the Field Service Lightning (FSL) application used to record shifts.</li><li>Maintain accurate caregiver records, application statuses, and follow-up activities in Salesforce.</li><li>Handle inbound and outbound calls, answer caregiver questions, and provide ongoing support.</li><li>Collaborate with internal teams to resolve onboarding issues and support caregiver rehires.</li></ul><p><br></p>
- 2026-11-10T00:00:00Z
- El Segundo, CA
- onsite
- Temporary / Contract
- 23.56 - 23.56 USD / Hourly
- <p>We are seeking a detail-oriented and customer-focused <strong>Community Supports Coordinator</strong> to manage member services, utilization tracking, and authorization processes. This position is responsible for maintaining ongoing communication with members, caregivers, and health plans to ensure authorized service hours are utilized appropriately and services continue without interruption.</p><p>The ideal candidate is highly organized, proactive, and comfortable managing a high volume of communications, documentation, and service requests in a fast-paced healthcare environment.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for members, caregivers, health plans, and funding partners.</li><li>Monitor authorized service hours each billing cycle to identify underutilization or overages.</li><li>Conduct proactive outreach to members and caregivers regarding service utilization, eligibility, and authorization needs.</li><li>Coordinate reauthorization requests, collect required documentation, and ensure timely submission to prevent service interruptions.</li><li>Manage and resolve Salesforce cases related to utilization, member services, and reauthorizations.</li><li>Communicate with health plans and funding sources to facilitate authorization extensions and resolve service-related concerns.</li><li>Maintain accurate member records, including service utilization, authorization status, and communication history.</li><li>Respond to high volumes of inbound calls, emails, chats, and messages while providing timely resolutions.</li><li>Provide weekly updates to case managers and health plans regarding member status, utilization, and pending authorizations.</li><li>Identify barriers to accessing services and provide appropriate resources and solutions.</li><li>Collaborate with internal departments and external partners to resolve escalated issues.</li><li>Support closed-loop referral processes and care coordination requirements.</li><li>Maintain HIPAA compliance and protect confidential member information.</li><li>Complete additional administrative responsibilities and meet established performance goals.</li></ul><p><br></p>
- 2026-11-10T00:00:00Z
- Lansdale, PA
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- We are looking for a Telecommunications Specialist to support a Contract engagement based in Lansdale, Pennsylvania. This role will focus on visiting multiple sites, assessing the current voice and telecom landscape, and identifying opportunities to improve efficiency and reduce operating costs. The ideal candidate will bring a strong understanding of telecommunications environments and provide practical recommendations for standardization and long-term planning.<br><br>Responsibilities:<br>• Conduct on-site reviews across four locations to assess existing voice and telecommunications systems, services, and infrastructure.<br>• Analyze the current mix of telecom providers and technologies in use to identify overlaps, inefficiencies, and service gaps.<br>• Develop clear recommendations for cost reduction, service optimization, and improved vendor alignment.<br>• Create a strategic roadmap for consolidating telecommunications technologies into a more streamlined future-state environment.<br>• Document findings, technical observations, and business impacts in a structured assessment report for stakeholders.<br>• Collaborate with internal teams to understand operational needs and ensure proposed telecom solutions support business requirements.<br>• Evaluate contracts, service configurations, and telecom usage patterns to uncover opportunities for better value and performance.
- 2026-11-10T00:00:00Z
- Torrance, CA
- onsite
- Temporary / Contract
- 48 - 50 USD / Hourly
- <p>JIRA Specialist (Contract | 3 Months)</p><p>We are seeking a hands-on <strong>JIRA Specialist</strong> to optimize an existing post-migration JIRA environment and improve Agile processes across business and technology teams. This role will focus on workflow optimization, governance, reporting enhancements, and stakeholder alignment.</p><p><strong>Responsibilities</strong></p><ul><li>Assess and improve JIRA workflows, issue types, statuses, permissions, and configurations.</li><li>Standardize processes for stories, tasks, bugs, priorities, severity levels, and sprint ownership.</li><li>Enhance dashboards, boards, filters, and reporting to improve visibility and team accountability.</li><li>Partner with business, IT, and vendor teams to align workflows and best practices.</li><li>Document processes and provide knowledge transfer materials.</li></ul><p><br></p>
- 2026-10-13T00:00:00Z
- La Mirada, CA
- onsite
- Temporary / Contract
- 25 - 27 USD / Hourly
- <p>We are seeking a highly organized and customer-focused <strong>Sales Support Representative</strong> to support daily sales operations and ensure a seamless customer experience in <strong>La Mirada, CA 90635</strong>. This position is responsible for coordinating orders, managing customer communications, maintaining accurate records, and partnering with internal departments to ensure projects are completed accurately and on time. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment while providing exceptional service to both customers and internal stakeholders.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Support the sales team with order processing, account coordination, and administrative functions</li><li>Prepare quotes, enter orders, and maintain accurate customer and sales records</li><li>Serve as a point of contact for customer inquiries regarding products, pricing, order status, and delivery timelines</li><li>Coordinate with internal teams to ensure timely and accurate order fulfillment</li><li>Monitor project timelines and proactively communicate updates to customers and team members</li><li>Maintain reporting, spreadsheets, and sales documentation</li><li>Assist with problem resolution and provide exceptional customer service</li><li>Build and maintain strong relationships with customers and internal stakeholders</li></ul><p><br></p><p><br></p><p><br></p>
- 2026-10-28T00:00:00Z
- Post Falls, ID
- onsite
- Temporary to Hire
- 22 - 25 USD / Hourly
- <p>Seeking a detail-oriented Sales Support professional to assist with order processing, sales documentation, and general administrative support. This role will work closely with internal sales and accounting teams to ensure accurate order entry, maintain organized records, and support day-to-day sales operations.</p><p><br></p><p>Primary Job Responsibilities</p><ul><li>Process, review, and enter customer orders, ensuring accuracy and completeness.</li><li>Maintain and update order information as changes arise.</li><li>Review order documentation, identify discrepancies, and coordinate necessary corrections.</li><li>Assist with sales quoting and related documentation.</li><li>Maintain organized customer, contact, and sales records to support business development activities.</li><li>Provide administrative support to internal sales and accounting teams as needed.</li></ul>
- 2026-11-06T00:00:00Z
- West Des Moines, IA
- onsite
- Temporary / Contract
- 23 - 26 USD / Hourly
- <p>We are looking for a detail-oriented Sales Support team member to join a growing company in the Des Moines area. This Long-term Contract position focuses on accurate order and product data management while supporting customers and internal partners throughout inventory-related activities. The ideal candidate will be organized, detail-oriented and have excellent computer skills. </p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain product, order, and inventory information with a high level of accuracy across company systems.</p><p>• Coordinate with customers and internal teams to support the movement of inventory into and out of the system.</p><p>• Respond to customer questions and provide timely assistance related to orders, product details, and account support needs.</p><p>• Track open items through completion and ensure follow-up actions are handled promptly and thoroughly.</p><p>• Support post-sales activities by helping process updates, changes, and routine documentation tied to customer orders.</p><p><br></p><p>Please apply today through our Robert Half website or call 515.706.4974 with any questions! </p>
- 2026-11-10T00:00:00Z
- Greer, SC
- onsite
- Temporary to Hire
- 26.6 - 30.8 USD / Hourly
- We are looking for a driven Sales Support specialist to join a wholesale distribution team in Greer, South Carolina. This Contract to permanent opportunity is well suited for someone who enjoys building interest with prospective clients, maintaining organized outreach efforts, and helping move new business conversations forward. The role blends lead follow-up, proactive prospecting, and accurate record management to support continued sales growth.<br><br>Responsibilities:<br>• Reach out to prospective menu clients to introduce product offerings and build interest through consistent outbound communication.<br>• Prepare and send sample packets to potential customers, then manage follow-up conversations until a clear buying decision is reached.<br>• Record interactions, updates, and next steps in the company system to keep prospect information current and actionable.<br>• Schedule future outreach activities and maintain an organized pipeline of leads, callbacks, and sales opportunities.<br>• Work through existing leads provided by the business while also identifying and engaging new prospects independently.<br>• Support inbound and outbound sales efforts by responding promptly to inquiries and helping advance opportunities through the sales process.
- 2026-11-11T00:00:00Z
- Tucson, AZ
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p>We are seeking an experienced Senior Help Desk Technician to provide advanced technical support while serving as a mentor to junior support staff. This role will handle escalated Tier 2 and Tier 3 issues, support critical business technologies, and help drive process improvements across the IT support function.</p><p>Key Responsibilities</p><ul><li>Serve as an escalation point for complex technical issues.</li><li>Troubleshoot advanced Windows, Microsoft 365, networking, and user access issues.</li><li>Administer Active Directory, Azure AD, Microsoft Intune, and endpoint management solutions.</li><li>Support enterprise technologies including VPNs, VoIP platforms, and security tools.</li><li>Lead workstation deployments, hardware refresh projects, and system upgrades.</li><li>Create and maintain technical documentation and knowledge base articles.</li><li>Analyze recurring issues and implement long-term solutions.</li><li>Train and mentor Help Desk Technicians and junior support personnel.</li><li>Collaborate with Systems Administrators, Network Engineers, and Cybersecurity teams.</li><li>Monitor service levels and contribute to continuous improvement initiatives.</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- Phoenix, AZ
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p>We are seeking an experienced Senior Help Desk Technician to provide advanced technical support while serving as a mentor to junior support staff. This role will handle escalated Tier 2 and Tier 3 issues, support critical business technologies, and help drive process improvements across the IT support function.</p><p>Key Responsibilities</p><ul><li>Serve as an escalation point for complex technical issues.</li><li>Troubleshoot advanced Windows, Microsoft 365, networking, and user access issues.</li><li>Administer Active Directory, Azure AD, Microsoft Intune, and endpoint management solutions.</li><li>Support enterprise technologies including VPNs, VoIP platforms, and security tools.</li><li>Lead workstation deployments, hardware refresh projects, and system upgrades.</li><li>Create and maintain technical documentation and knowledge base articles.</li><li>Analyze recurring issues and implement long-term solutions.</li><li>Train and mentor Help Desk Technicians and junior support personnel.</li><li>Collaborate with Systems Administrators, Network Engineers, and Cybersecurity teams.</li><li>Monitor service levels and contribute to continuous improvement initiatives.</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- Annapolis, MD
- onsite
- Temporary / Contract
- 24 - 28 USD / Hourly
- <p><strong><u>Due to the nature of this government-supported program, candidates must be U.S. Citizens and able to meet all contract requirements.</u></strong></p><p><br></p><p><strong>Incident Manager II (Network Operations Center) - Day Shift</strong></p><p><strong>Location:</strong> Onsite</p><p><strong>Schedule:</strong> Day Shift, 7:00 AM - 3:30 PM EST</p><p><strong>Employment Type:</strong> Contract</p><p><strong>Work Environment:</strong> 24/7/365 Network Operations Center</p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Incident Manager II</strong> to support a fast-paced Network Operations Center (NOC) environment. This role is responsible for monitoring and managing incidents impacting critical network infrastructure, diagnosing system and network issues, coordinating restoration efforts, and providing technical support to customers and internal stakeholders.</p><p>The ideal candidate will have a strong networking background, experience troubleshooting Cisco network environments, and the ability to work effectively in a mission-critical operational setting.</p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor network management systems and respond to service-impacting incidents.</li><li>Coordinate with telecommunications providers to drive service restoration efforts.</li><li>Track and document incidents accurately within incident management systems.</li><li>Troubleshoot network and system issues and resolve or escalate as appropriate.</li><li>Support high-availability IP networks, messaging systems, and air-to-ground communication platforms.</li><li>Analyze operational issues and provide customers with timely guidance and resolution recommendations.</li><li>Collaborate with senior team members to resolve moderate to complex incidents.</li><li>Monitor system performance and proactively identify potential issues.</li><li>Participate in network design, deployment, configuration, and maintenance activities.</li><li>Develop process improvements and tools to enhance operational efficiency.</li><li>Maintain detailed and accurate documentation while working in a high-volume environment.</li><li>Support a 24/7 operations center environment, including occasional weekends and holidays.</li></ul><p>Training & Development</p><p>This role offers structured cross-training across multiple operational disciplines, including:</p><ul><li><strong>Transport Operations</strong> - Monitoring network infrastructure including routers, switches, firewalls, and circuits.</li><li><strong>Data Communications Operations</strong> - Monitoring systems that enable air-to-ground data communications.</li><li><strong>Application Operations</strong> - Monitoring critical messaging and communication platforms supporting large-scale network operations.</li></ul><p>Training typically occurs over a 4-6 month period and provides exposure to multiple NOC functions.</p>
- 2026-11-11T00:00:00Z
- Boston, MA
- onsite
- Temporary / Contract
- 36.1 - 41.8 USD / Hourly
- We are looking for a Benefits Specialist to support leave of absence and accommodation programs for a healthcare organization in Boston, Massachusetts. This Long-term Contract position focuses on guiding employees and managers through benefit-related processes with accuracy, discretion, and timely communication. The role will help maintain compliance with applicable leave regulations, collective bargaining requirements, and internal policies while ensuring complete documentation and dependable recordkeeping.<br><br>Responsibilities:<br>• Oversee employee leave cases from intake through return-to-work, ensuring each request is reviewed, documented, and managed in accordance with applicable laws, policies, and labor agreement provisions.<br>• Coordinate federal, state, parental, and other protected leave programs by issuing required paperwork, reviewing certifications, and communicating approval, denial, or next-step requirements to employees.<br>• Partner with employees and supervisors to secure complete medical documentation, monitor deadlines, and support smooth transitions back to active work status, including fitness-for-duty clearance when needed.<br>• Administer workplace accommodation requests by engaging with employees and leaders, preparing written follow-up communications, and tracking the status of each case through resolution.<br>• Maintain accurate records for leave balances, usage, accrual activity, and case status while ensuring confidential medical files are handled in line with established privacy standards.<br>• Prepare recurring and ad hoc reports that highlight leave and accommodation activity, identify patterns, and support operational review or decision-making.<br>• Manage benefit-related premium collection for employees who are away from work on approved leave or workers’ compensation and coordinate related updates as needed.<br>• Monitor paid parental leave, sick-leave programs, and catastrophic illness leave requests, including approvals, usage tracking, payroll notifications, and policy-related administrative actions.<br>• Review questionable leave activity, work with supervisors to address concerns, and assist in resolving cases that may involve misuse or noncompliance.
- 2026-11-10T00:00:00Z
- Davenport, IA
- onsite
- Permanent / Full Time
- 24 - 27 USD / Hourly
- <p>Are you someone who truly enjoys helping employees navigate their benefits and supporting them through important life moments? We’re partnering with a well-established, multi-state organization to hire a Benefits Specialist who will play a key role in delivering a positive employee experience across a large, diverse workforce.</p><p><br></p><p>This is an opportunity to join a collaborative, people-focused HR team where your attention to detail, empathy, and ability to communicate clearly will make a real impact every day.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>In this role, you’ll be the go-to resource for employees and leaders on benefits and leave-related questions. You’ll balance administrative precision with a high level of employee interaction.</p><p><br></p><p><strong>Key responsibilities include:</strong></p><ul><li>Administer and support employee benefits programs, including open enrollment and annual renewals</li><li>Serve as a primary point of contact for employee benefits questions—ensuring timely, clear, and supportive communication</li><li>Manage leave of absence processes, including FMLA, and guide employees through documentation and eligibility</li><li>Partner with leadership and managers to address employee needs across multiple locations</li><li>Maintain and update benefit records within HRIS systems</li><li>Support compliance efforts, including tracking regulatory changes and coordinating handbook updates</li><li>Proactively follow up with employees to ensure they understand and elect appropriate coverage</li></ul><p><br></p><p><strong>What Makes This Role Unique</strong></p><ul><li>High-impact, high-visibility role supporting a large workforce across multiple states</li><li>Hands-on, employee-focused environment—this is not a behind-the-scenes role</li><li>Opportunity to improve processes and enhance communication, especially around benefits and leave</li><li>A tight-knit HR team that values collaboration, flexibility, and stepping in where needed</li></ul>
- 2026-10-23T00:00:00Z
- Pleasanton, CA
- onsite
- Temporary / Contract
- 37 - 37 USD / Hourly
- <p>**100% CONTRACT, ON-SITE**</p><p><br></p><p>We are looking for a Benefits Specialist to support the administration of union-negotiated fringe benefit programs for members in Pleasanton, California. This Long-term Contract position is ideal for someone who is comfortable handling benefit transactions, member inquiries, and documentation in a high-volume environment while maintaining accuracy and confidentiality. The role focuses on health, vacation, disability, and retirement benefit processes and requires clear communication, sound judgment, and strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Administer enrollment activity and disability-related benefit processing for laborers while maintaining timely and accurate records.</p><p>• Assist members through phone and in-person interactions by addressing questions, resolving benefit issues, and guiding them through available programs.</p><p>• Explain plan provisions, eligibility rules, required documentation, and administrative procedures in a clear and thorough manner.</p><p>• Review and process applications, enrollment materials, and supporting records with a high degree of accuracy and efficiency.</p><p>• Handle benefit-related legal documentation, including child support orders and similar requests, in accordance with established procedures.</p><p>• Ensure all benefit administration activities align with governing plan documents, policies, and applicable requirements.</p><p>• Partner with colleagues across the benefits team to support smooth daily operations and meet service deadlines.</p><p>• Take on additional assignments requested by benefits leadership to support departmental priorities.</p>
- 2026-11-10T00:00:00Z
- Princeton, NJ
- onsite
- Temporary / Contract
- 33 - 38 USD / Hourly
- <p>We are looking for a detail-oriented Benefits Specialist to support employee benefits administration for an education organization in Princeton, New Jersey. This Contract position will focus on delivering accurate benefits processing, leave administration, and compliance support while serving as a reliable resource for employees and HR partners. The ideal candidate brings strong knowledge of benefits operations, leave regulations, and pension-related processes, along with the ability to manage sensitive information with professionalism and care.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily administration of employee benefit programs, including medical, dental, vision, prescription, life, and supplemental coverage offerings.</p><p>• Support benefit transactions such as employee enrollments, qualifying life event changes, coverage waivers, terminations, and dependent updates with accuracy and timeliness.</p><p>• Maintain and update benefits information within HR and onboarding systems to ensure records remain complete, current, and audit-ready.</p><p>• Review and reconcile benefit elections against payroll deductions and collaborate with internal teams to resolve discrepancies promptly.</p><p>• Help coordinate the annual open enrollment cycle by preparing materials, assisting employees, and ensuring elections are processed correctly.</p><p>• Oversee leave administration by tracking employee absences, monitoring eligibility, and managing required documentation for applicable leave programs.</p><p>• Communicate leave status, deadlines, and documentation needs to employees and relevant stakeholders while maintaining confidentiality.</p><p>• Partner with Payroll and HR leadership to address the impact of employee leaves on pay, benefits, and related employment records.</p><p>• Assist with retirement and pension-related activities, including enrollments, transfers, and supporting documentation, in accordance with applicable requirements.</p><p>• Provide support for workers’ compensation and other compliance-related benefits activities to help maintain adherence to federal and state guidelines.</p>
- 2026-11-11T00:00:00Z
- Seattle, WA
- remote
- Temporary / Contract
- 25.3365 - 29.337 USD / Hourly
- We are looking for a Benefits Specialist to support the administration and coordination of employee benefits programs in Seattle, Washington. This Long-term Contract position is ideal for someone who can combine strong analytical skills with hands-on benefits knowledge to help ensure accurate processing, compliance, and employee support. The role will work across benefit operations, leave administration, and compensation-related activities while maintaining a high standard of service and attention to detail.<br><br>Responsibilities:<br>• Administer day-to-day benefits activities, ensuring enrollments, updates, and records are processed accurately and on schedule.<br>• Coordinate with employees, vendors, and internal stakeholders to resolve benefit-related questions and support smooth program delivery.<br>• Review benefits data and reports to identify discrepancies, monitor trends, and improve accuracy in plan administration.<br>• Support compensation and benefits processes by maintaining documentation, tracking changes, and assisting with program communication.<br>• Manage aspects of leave administration, including FMLA-related coordination, documentation follow-up, and status tracking.<br>• Help ensure benefits practices align with company policies and applicable regulations through careful review and record maintenance.<br>• Prepare and maintain benefit summaries, audit files, and operational reports for leadership and compliance purposes.
- 2026-11-11T00:00:00Z
- Kansas City, MO
- onsite
- Temporary to Hire
- 31.35 - 33 USD / Hourly
- We are looking for a Benefits Specialist to support employee benefits administration for an education organization in Missouri. This contract-to-permanent opportunity is ideal for someone who can manage benefit programs, guide employees through leave and claims processes, and work closely with internal teams to resolve enrollment and coverage issues. The role requires strong knowledge of benefits regulations, accurate recordkeeping, and the ability to communicate clearly with employees, vendors, and administrators.<br><br>Responsibilities:<br>• Oversee day-to-day administration of employee benefit programs, ensuring accurate enrollment, updates, and maintenance of records.<br>• Manage workers’ compensation and Family and Medical Leave processes, including documentation, tracking, and coordination with relevant parties.<br>• Partner with human resources and business office teams to address benefits-related questions and support operational accuracy.<br>• Investigate and resolve coverage, claims, and reconciliation issues by working with employees, carriers, and third-party administrators.<br>• Provide clear guidance to new and current employees regarding available benefit plans, eligibility, and required procedures.<br>• Prepare reports and review benefits data to identify discrepancies, support compliance, and maintain reliable records.<br>• Communicate with insurance providers and plan administrators to ensure timely handling of employee benefits matters.
- 2026-11-10T00:00:00Z
- Brookfield, WI
- onsite
- Temporary to Hire
- 30 - 33 USD / Hourly
- We are looking for a Benefits Specialist to support the administration of health, welfare, retirement, and leave programs for a service-focused organization in Wisconsin. This contract-to-permanent opportunity is ideal for a knowledgeable, detail-oriented individual who can guide employees through benefit-related questions, maintain compliance, and partner effectively with internal teams and external vendors. The role requires strong attention to detail, hands-on benefits administration experience, and the ability to improve processes while ensuring accurate and timely support.<br><br>Responsibilities:<br>• Act as a primary resource for employees and internal partners on benefit eligibility, coverage details, retirement programs, and leave-related matters.<br>• Manage daily benefits operations by coordinating with payroll, monitoring vendor performance, and helping ensure smooth delivery of benefit and leave services.<br>• Address questions submitted through shared benefits channels, including support for new team members, qualifying life events, and annual enrollment activities.<br>• Help maintain regulatory compliance by reviewing benefit records, supporting required testing activities, and partnering with compliance stakeholders on changing federal and state requirements.<br>• Contribute to Open Enrollment by assisting with planning, system configuration reviews, testing, and employee communication efforts alongside cross-functional teams and vendors.<br>• Update benefits systems, plan-related documentation, and employee materials to keep information accurate, current, and easy to access.<br>• Recommend and implement improvements that increase efficiency, strengthen consistency, and enhance the employee experience within benefits processes.<br>• Create, refine, and maintain standard operating procedures for benefits and leave administration tasks to support accuracy and continuity.<br>• Oversee benefit payroll and arrears-related files, working closely with leave administration partners to ensure correct deductions, direct billing, reconciliation, and recovery support when needed.
- 2026-11-11T00:00:00Z
- Princeton, NJ
- onsite
- Temporary / Contract
- 35 - 38 USD / Hourly
- <p>We are looking for a Benefits Specialist to support an organization in the Princeton, New Jersey area. This Long-term Contract position will focus on delivering accurate benefits and leave administration while providing employees with clear, responsive support. The ideal candidate brings strong HR experience, a service-oriented approach, and the ability to manage compliance, reporting, and benefit communications with precision.</p><p><br></p><p>Responsibilities:</p><p>• Administer a broad range of employee benefit programs, including medical, dental, vision, life insurance, disability coverage, retirement plans, and voluntary offerings.</p><p>• Coordinate leave administration activities and ensure all related processes are handled in accordance with applicable policies and regulatory requirements.</p><p>• Lead annual open enrollment efforts, including planning, employee support, and follow-up activities to promote a smooth enrollment experience.</p><p>• Review and reconcile benefits invoices, prepare audits, and generate reports to maintain accurate records and support decision-making.</p><p>• Develop and deliver employee-facing communications that explain benefit options, updates, and key deadlines in a clear and accessible way.</p><p>• Facilitate training sessions on benefit plans and leave programs to improve employee understanding and program utilization.</p><p>• Respond to employee questions regarding benefits and leave matters with professionalism, accuracy, and a high level of customer service.</p>
- 2026-11-11T00:00:00Z