<p>We are looking for a Customer Experience Specialist to support clients and coordinate project-related activities for a construction-focused business in West Chicago, Illinois. This contract position with the potential to become permanent is ideal for someone who combines strong customer service skills with the ability to stay organized, communicate clearly, and manage multiple priorities in a fast-paced office environment. The right candidate will help customers with orders, documentation, and delivery coordination while contributing to a smooth and detail-focused client experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for customers by responding to questions, resolving service issues, and providing timely updates on orders and project needs.</p><p>• Coordinate delivery schedules with internal teams and customers to help ensure materials arrive accurately and on time.</p><p>• Prepare, review, and send drawing packages, submittals, and related project documents to customers with close attention to detail.</p><p>• Enter and maintain records of document activity, customer interactions, and project updates in company systems.</p><p>• Support project coordination tasks by tracking milestones, following up on outstanding items, and helping move work forward efficiently.</p><p>• Review drawings and dimensions when needed to better understand customer requirements and assist with order or project-related questions.</p><p>• Troubleshoot customer concerns by identifying the issue, gathering the right information, and escalating matters appropriately when necessary.</p><p>• Use email, phone, and computer-based tools to manage communication across multiple customer accounts and internal contacts.</p><p><br></p><p><br></p>
We are looking for a Customer Experience Specialist to join our seasonal holiday team in Seattle, Washington. This Contract position is ideal for someone who thrives in a fast-moving customer support setting and enjoys creating positive experiences through thoughtful, responsive service. The person in this role will assist customers across multiple channels, resolve inquiries with care, and contribute to a collaborative team environment during a high-demand season.<br><br>Responsibilities:<br>• Manage a large volume of customer contacts each day while maintaining accuracy, professionalism, and a customer-focused approach.<br>• Handle order requests, product exchanges, and return transactions in accordance with established service guidelines and company policies.<br>• Document customer concerns and feedback thoroughly, and route more complex matters to the appropriate team for further resolution.<br>• Provide clear and courteous support through phone and email interactions so customers feel heard, informed, and supported.<br>• Use multiple browser windows and internal tools efficiently to research issues and complete service tasks in a timely manner.<br>• Partner with team members to foster a positive, helpful, and solutions-driven atmosphere throughout the holiday season.<br>• Troubleshoot common customer connectivity concerns and guide users toward practical next steps when issues arise.
<p>Charlie Gilmur with Robert Half is searching for a Customer Experience Specialist to deliver responsive, high-quality support for customers in Lake Oswego, Oregon. This role focuses on building strong relationships through thoughtful communication, efficient issue resolution, and consistent follow-through. The ideal candidate is organized, detail-oriented, and comfortable coordinating with multiple internal teams to create a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Build lasting customer relationships by anticipating needs, providing practical solutions, and following through after each interaction.</p><p>• Manage return merchandise authorizations with accuracy, ensuring requests are documented and completed in a timely manner.</p><p>• Support customers throughout warranty-related inquiries by explaining next steps clearly and keeping cases moving toward resolution.</p><p>• Monitor open warranty matters and maintain consistent communication until each issue is fully addressed.</p><p>• Partner with teams across operations, warehouse, and sales to resolve concerns smoothly and maintain service continuity.</p><p>• Identify recurring customer themes and relay actionable insights to leadership to help improve products and service processes.</p><p>• Handle a high volume of customer requests while maintaining careful attention to quality, detail, and response accuracy.</p><p>• Balance efficiency with a supportive approach so customers feel heard while service standards and response times are met.</p><p>• Take ownership of service outcomes by addressing errors professionally and contributing to ongoing improvements in the customer experience.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013542648</p>
<p>We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. </p><p><br></p><p>Responsibilities:</p><ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li><strong>No</strong> mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul><p><br></p>
<p><strong>Position Overview:</strong></p><p>The Community Supports Coordinator is responsible for guiding caregivers through the hiring and onboarding process, ensuring all required documentation, background checks, and employment requirements are completed. This position works closely with caregivers, members, and internal teams to ensure a smooth transition from application to the caregiver's first scheduled shift.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for caregivers throughout the application, hiring, and onboarding process.</li><li>Conduct proactive outreach to applicants to collect missing information and ensure timely completion of applications.</li><li>Review applications, verify identification and employment eligibility, and coordinate background checks.</li><li>Track outstanding onboarding requirements and follow up with caregivers to resolve delays.</li><li>Coordinate with caregivers and members to ensure the first shift is completed within 48 hours of hire.</li><li>Provide training and assistance with the Field Service Lightning (FSL) application used to record shifts.</li><li>Maintain accurate caregiver records, application statuses, and follow-up activities in Salesforce.</li><li>Handle inbound and outbound calls, answer caregiver questions, and provide ongoing support.</li><li>Collaborate with internal teams to resolve onboarding issues and support caregiver rehires.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and customer-focused <strong>Community Supports Coordinator</strong> to manage member services, utilization tracking, and authorization processes. This position is responsible for maintaining ongoing communication with members, caregivers, and health plans to ensure authorized service hours are utilized appropriately and services continue without interruption.</p><p>The ideal candidate is highly organized, proactive, and comfortable managing a high volume of communications, documentation, and service requests in a fast-paced healthcare environment.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for members, caregivers, health plans, and funding partners.</li><li>Monitor authorized service hours each billing cycle to identify underutilization or overages.</li><li>Conduct proactive outreach to members and caregivers regarding service utilization, eligibility, and authorization needs.</li><li>Coordinate reauthorization requests, collect required documentation, and ensure timely submission to prevent service interruptions.</li><li>Manage and resolve Salesforce cases related to utilization, member services, and reauthorizations.</li><li>Communicate with health plans and funding sources to facilitate authorization extensions and resolve service-related concerns.</li><li>Maintain accurate member records, including service utilization, authorization status, and communication history.</li><li>Respond to high volumes of inbound calls, emails, chats, and messages while providing timely resolutions.</li><li>Provide weekly updates to case managers and health plans regarding member status, utilization, and pending authorizations.</li><li>Identify barriers to accessing services and provide appropriate resources and solutions.</li><li>Collaborate with internal departments and external partners to resolve escalated issues.</li><li>Support closed-loop referral processes and care coordination requirements.</li><li>Maintain HIPAA compliance and protect confidential member information.</li><li>Complete additional administrative responsibilities and meet established performance goals.</li></ul><p><br></p>
We are looking for a Telecommunications Specialist to support a Contract engagement based in Lansdale, Pennsylvania. This role will focus on visiting multiple sites, assessing the current voice and telecom landscape, and identifying opportunities to improve efficiency and reduce operating costs. The ideal candidate will bring a strong understanding of telecommunications environments and provide practical recommendations for standardization and long-term planning.<br><br>Responsibilities:<br>• Conduct on-site reviews across four locations to assess existing voice and telecommunications systems, services, and infrastructure.<br>• Analyze the current mix of telecom providers and technologies in use to identify overlaps, inefficiencies, and service gaps.<br>• Develop clear recommendations for cost reduction, service optimization, and improved vendor alignment.<br>• Create a strategic roadmap for consolidating telecommunications technologies into a more streamlined future-state environment.<br>• Document findings, technical observations, and business impacts in a structured assessment report for stakeholders.<br>• Collaborate with internal teams to understand operational needs and ensure proposed telecom solutions support business requirements.<br>• Evaluate contracts, service configurations, and telecom usage patterns to uncover opportunities for better value and performance.
<p>We are looking for a detail-oriented Sales Support team member to join a growing company in the Des Moines area. This Long-term Contract position focuses on accurate order and product data management while supporting customers and internal partners throughout inventory-related activities. The ideal candidate will be organized, detail-oriented and have excellent computer skills. </p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain product, order, and inventory information with a high level of accuracy across company systems.</p><p>• Coordinate with customers and internal teams to support the movement of inventory into and out of the system.</p><p>• Respond to customer questions and provide timely assistance related to orders, product details, and account support needs.</p><p>• Track open items through completion and ensure follow-up actions are handled promptly and thoroughly.</p><p>• Support post-sales activities by helping process updates, changes, and routine documentation tied to customer orders.</p><p><br></p><p>Please apply today through our Robert Half website or call 515.706.4974 with any questions! </p>
We are looking for a detail-oriented Sales Support specialist to join a team in a contract-to-permanent capacity. This position plays a key role in keeping sales operations organized by coordinating order activity, supporting internal partners, and ensuring accurate documentation throughout the sales process. The ideal candidate is comfortable handling administrative tasks, managing multiple priorities, and working closely with sales and operations teams in a fully onsite environment.<br><br>Responsibilities:<br>• Manage incoming orders from initial quote conversion through final invoicing, ensuring accuracy at each stage.<br>• Partner closely with sales representatives and administrative staff to support smooth internal order fulfillment.<br>• Process sales documentation in internal systems, including updating quotes, creating sales orders, and completing billing steps.<br>• Handle credit card transactions and distribute invoices to customers in a timely manner.<br>• Prepare and share operational and sales-related reports with leadership as needed.<br>• Coordinate with cross-functional departments to resolve order issues and maintain workflow efficiency.<br>• Perform general administrative support tasks that help the broader team stay organized and responsive.<br>• Maintain accurate records and monitor order status to support dependable post-sales service.
We are looking for a driven Sales Support specialist to join a wholesale distribution team in Greer, South Carolina. This Contract to permanent opportunity is well suited for someone who enjoys building interest with prospective clients, maintaining organized outreach efforts, and helping move new business conversations forward. The role blends lead follow-up, proactive prospecting, and accurate record management to support continued sales growth.<br><br>Responsibilities:<br>• Reach out to prospective menu clients to introduce product offerings and build interest through consistent outbound communication.<br>• Prepare and send sample packets to potential customers, then manage follow-up conversations until a clear buying decision is reached.<br>• Record interactions, updates, and next steps in the company system to keep prospect information current and actionable.<br>• Schedule future outreach activities and maintain an organized pipeline of leads, callbacks, and sales opportunities.<br>• Work through existing leads provided by the business while also identifying and engaging new prospects independently.<br>• Support inbound and outbound sales efforts by responding promptly to inquiries and helping advance opportunities through the sales process.
<p>We are seeking an experienced Senior Help Desk Technician to provide advanced technical support while serving as a mentor to junior support staff. This role will handle escalated Tier 2 and Tier 3 issues, support critical business technologies, and help drive process improvements across the IT support function.</p><p>Key Responsibilities</p><ul><li>Serve as an escalation point for complex technical issues.</li><li>Troubleshoot advanced Windows, Microsoft 365, networking, and user access issues.</li><li>Administer Active Directory, Azure AD, Microsoft Intune, and endpoint management solutions.</li><li>Support enterprise technologies including VPNs, VoIP platforms, and security tools.</li><li>Lead workstation deployments, hardware refresh projects, and system upgrades.</li><li>Create and maintain technical documentation and knowledge base articles.</li><li>Analyze recurring issues and implement long-term solutions.</li><li>Train and mentor Help Desk Technicians and junior support personnel.</li><li>Collaborate with Systems Administrators, Network Engineers, and Cybersecurity teams.</li><li>Monitor service levels and contribute to continuous improvement initiatives.</li></ul><p><br></p>
<p>We are seeking an experienced Senior Help Desk Technician to provide advanced technical support while serving as a mentor to junior support staff. This role will handle escalated Tier 2 and Tier 3 issues, support critical business technologies, and help drive process improvements across the IT support function.</p><p>Key Responsibilities</p><ul><li>Serve as an escalation point for complex technical issues.</li><li>Troubleshoot advanced Windows, Microsoft 365, networking, and user access issues.</li><li>Administer Active Directory, Azure AD, Microsoft Intune, and endpoint management solutions.</li><li>Support enterprise technologies including VPNs, VoIP platforms, and security tools.</li><li>Lead workstation deployments, hardware refresh projects, and system upgrades.</li><li>Create and maintain technical documentation and knowledge base articles.</li><li>Analyze recurring issues and implement long-term solutions.</li><li>Train and mentor Help Desk Technicians and junior support personnel.</li><li>Collaborate with Systems Administrators, Network Engineers, and Cybersecurity teams.</li><li>Monitor service levels and contribute to continuous improvement initiatives.</li></ul><p><br></p>
<p><strong><u>Due to the nature of this government-supported program, candidates must be U.S. Citizens and able to meet all contract requirements.</u></strong></p><p><br></p><p><strong>Incident Manager II (Network Operations Center) - Day Shift</strong></p><p><strong>Location:</strong> Onsite</p><p><strong>Schedule:</strong> Day Shift, 7:00 AM - 3:30 PM EST</p><p><strong>Employment Type:</strong> Contract</p><p><strong>Work Environment:</strong> 24/7/365 Network Operations Center</p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Incident Manager II</strong> to support a fast-paced Network Operations Center (NOC) environment. This role is responsible for monitoring and managing incidents impacting critical network infrastructure, diagnosing system and network issues, coordinating restoration efforts, and providing technical support to customers and internal stakeholders.</p><p>The ideal candidate will have a strong networking background, experience troubleshooting Cisco network environments, and the ability to work effectively in a mission-critical operational setting.</p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor network management systems and respond to service-impacting incidents.</li><li>Coordinate with telecommunications providers to drive service restoration efforts.</li><li>Track and document incidents accurately within incident management systems.</li><li>Troubleshoot network and system issues and resolve or escalate as appropriate.</li><li>Support high-availability IP networks, messaging systems, and air-to-ground communication platforms.</li><li>Analyze operational issues and provide customers with timely guidance and resolution recommendations.</li><li>Collaborate with senior team members to resolve moderate to complex incidents.</li><li>Monitor system performance and proactively identify potential issues.</li><li>Participate in network design, deployment, configuration, and maintenance activities.</li><li>Develop process improvements and tools to enhance operational efficiency.</li><li>Maintain detailed and accurate documentation while working in a high-volume environment.</li><li>Support a 24/7 operations center environment, including occasional weekends and holidays.</li></ul><p>Training & Development</p><p>This role offers structured cross-training across multiple operational disciplines, including:</p><ul><li><strong>Transport Operations</strong> - Monitoring network infrastructure including routers, switches, firewalls, and circuits.</li><li><strong>Data Communications Operations</strong> - Monitoring systems that enable air-to-ground data communications.</li><li><strong>Application Operations</strong> - Monitoring critical messaging and communication platforms supporting large-scale network operations.</li></ul><p>Training typically occurs over a 4-6 month period and provides exposure to multiple NOC functions.</p>
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and Windows-related issues reported by end users.<br>• Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly.<br>• Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed.<br>• Support user administration tasks within Active Directory, including account updates and access-related assistance.<br>• Assist team members with Windows 10 functionality, system settings, and common workstation problems.<br>• Communicate with users throughout the support process to set expectations and confirm issue resolution.<br>• Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
<p>We are looking for a detail-oriented Benefits Specialist to support employee benefits administration for an education organization in Princeton, New Jersey. This Contract position will focus on delivering accurate benefits processing, leave administration, and compliance support while serving as a reliable resource for employees and HR partners. The ideal candidate brings strong knowledge of benefits operations, leave regulations, and pension-related processes, along with the ability to manage sensitive information with professionalism and care.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily administration of employee benefit programs, including medical, dental, vision, prescription, life, and supplemental coverage offerings.</p><p>• Support benefit transactions such as employee enrollments, qualifying life event changes, coverage waivers, terminations, and dependent updates with accuracy and timeliness.</p><p>• Maintain and update benefits information within HR and onboarding systems to ensure records remain complete, current, and audit-ready.</p><p>• Review and reconcile benefit elections against payroll deductions and collaborate with internal teams to resolve discrepancies promptly.</p><p>• Help coordinate the annual open enrollment cycle by preparing materials, assisting employees, and ensuring elections are processed correctly.</p><p>• Oversee leave administration by tracking employee absences, monitoring eligibility, and managing required documentation for applicable leave programs.</p><p>• Communicate leave status, deadlines, and documentation needs to employees and relevant stakeholders while maintaining confidentiality.</p><p>• Partner with Payroll and HR leadership to address the impact of employee leaves on pay, benefits, and related employment records.</p><p>• Assist with retirement and pension-related activities, including enrollments, transfers, and supporting documentation, in accordance with applicable requirements.</p><p>• Provide support for workers’ compensation and other compliance-related benefits activities to help maintain adherence to federal and state guidelines.</p>
<p>Are you someone who truly enjoys helping employees navigate their benefits and supporting them through important life moments? We’re partnering with a well-established, multi-state organization to hire a Benefits Specialist who will play a key role in delivering a positive employee experience across a large, diverse workforce.</p><p><br></p><p>This is an opportunity to join a collaborative, people-focused HR team where your attention to detail, empathy, and ability to communicate clearly will make a real impact every day.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>In this role, you’ll be the go-to resource for employees and leaders on benefits and leave-related questions. You’ll balance administrative precision with a high level of employee interaction.</p><p><br></p><p><strong>Key responsibilities include:</strong></p><ul><li>Administer and support employee benefits programs, including open enrollment and annual renewals</li><li>Serve as a primary point of contact for employee benefits questions—ensuring timely, clear, and supportive communication</li><li>Manage leave of absence processes, including FMLA, and guide employees through documentation and eligibility</li><li>Partner with leadership and managers to address employee needs across multiple locations</li><li>Maintain and update benefit records within HRIS systems</li><li>Support compliance efforts, including tracking regulatory changes and coordinating handbook updates</li><li>Proactively follow up with employees to ensure they understand and elect appropriate coverage</li></ul><p><br></p><p><strong>What Makes This Role Unique</strong></p><ul><li>High-impact, high-visibility role supporting a large workforce across multiple states</li><li>Hands-on, employee-focused environment—this is not a behind-the-scenes role</li><li>Opportunity to improve processes and enhance communication, especially around benefits and leave</li><li>A tight-knit HR team that values collaboration, flexibility, and stepping in where needed</li></ul>
<p>**100% CONTRACT, ON-SITE**</p><p><br></p><p>We are looking for a Benefits Specialist to support the administration of union-negotiated fringe benefit programs for members in Pleasanton, California. This Long-term Contract position is ideal for someone who is comfortable handling benefit transactions, member inquiries, and documentation in a high-volume environment while maintaining accuracy and confidentiality. The role focuses on health, vacation, disability, and retirement benefit processes and requires clear communication, sound judgment, and strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Administer enrollment activity and disability-related benefit processing for laborers while maintaining timely and accurate records.</p><p>• Assist members through phone and in-person interactions by addressing questions, resolving benefit issues, and guiding them through available programs.</p><p>• Explain plan provisions, eligibility rules, required documentation, and administrative procedures in a clear and thorough manner.</p><p>• Review and process applications, enrollment materials, and supporting records with a high degree of accuracy and efficiency.</p><p>• Handle benefit-related legal documentation, including child support orders and similar requests, in accordance with established procedures.</p><p>• Ensure all benefit administration activities align with governing plan documents, policies, and applicable requirements.</p><p>• Partner with colleagues across the benefits team to support smooth daily operations and meet service deadlines.</p><p>• Take on additional assignments requested by benefits leadership to support departmental priorities.</p>
We are looking for a Benefits Specialist to support the administration and coordination of employee benefits programs in Seattle, Washington. This Long-term Contract position is ideal for someone who can combine strong analytical skills with hands-on benefits knowledge to help ensure accurate processing, compliance, and employee support. The role will work across benefit operations, leave administration, and compensation-related activities while maintaining a high standard of service and attention to detail.<br><br>Responsibilities:<br>• Administer day-to-day benefits activities, ensuring enrollments, updates, and records are processed accurately and on schedule.<br>• Coordinate with employees, vendors, and internal stakeholders to resolve benefit-related questions and support smooth program delivery.<br>• Review benefits data and reports to identify discrepancies, monitor trends, and improve accuracy in plan administration.<br>• Support compensation and benefits processes by maintaining documentation, tracking changes, and assisting with program communication.<br>• Manage aspects of leave administration, including FMLA-related coordination, documentation follow-up, and status tracking.<br>• Help ensure benefits practices align with company policies and applicable regulations through careful review and record maintenance.<br>• Prepare and maintain benefit summaries, audit files, and operational reports for leadership and compliance purposes.
We are looking for a Benefits Specialist to support the administration of health, welfare, retirement, and leave programs for a service-focused organization in Wisconsin. This contract-to-permanent opportunity is ideal for a knowledgeable, detail-oriented individual who can guide employees through benefit-related questions, maintain compliance, and partner effectively with internal teams and external vendors. The role requires strong attention to detail, hands-on benefits administration experience, and the ability to improve processes while ensuring accurate and timely support.<br><br>Responsibilities:<br>• Act as a primary resource for employees and internal partners on benefit eligibility, coverage details, retirement programs, and leave-related matters.<br>• Manage daily benefits operations by coordinating with payroll, monitoring vendor performance, and helping ensure smooth delivery of benefit and leave services.<br>• Address questions submitted through shared benefits channels, including support for new team members, qualifying life events, and annual enrollment activities.<br>• Help maintain regulatory compliance by reviewing benefit records, supporting required testing activities, and partnering with compliance stakeholders on changing federal and state requirements.<br>• Contribute to Open Enrollment by assisting with planning, system configuration reviews, testing, and employee communication efforts alongside cross-functional teams and vendors.<br>• Update benefits systems, plan-related documentation, and employee materials to keep information accurate, current, and easy to access.<br>• Recommend and implement improvements that increase efficiency, strengthen consistency, and enhance the employee experience within benefits processes.<br>• Create, refine, and maintain standard operating procedures for benefits and leave administration tasks to support accuracy and continuity.<br>• Oversee benefit payroll and arrears-related files, working closely with leave administration partners to ensure correct deductions, direct billing, reconciliation, and recovery support when needed.
<p>We are looking for a Benefits Specialist to support an organization in the Princeton, New Jersey area. This Long-term Contract position will focus on delivering accurate benefits and leave administration while providing employees with clear, responsive support. The ideal candidate brings strong HR experience, a service-oriented approach, and the ability to manage compliance, reporting, and benefit communications with precision.</p><p><br></p><p>Responsibilities:</p><p>• Administer a broad range of employee benefit programs, including medical, dental, vision, life insurance, disability coverage, retirement plans, and voluntary offerings.</p><p>• Coordinate leave administration activities and ensure all related processes are handled in accordance with applicable policies and regulatory requirements.</p><p>• Lead annual open enrollment efforts, including planning, employee support, and follow-up activities to promote a smooth enrollment experience.</p><p>• Review and reconcile benefits invoices, prepare audits, and generate reports to maintain accurate records and support decision-making.</p><p>• Develop and deliver employee-facing communications that explain benefit options, updates, and key deadlines in a clear and accessible way.</p><p>• Facilitate training sessions on benefit plans and leave programs to improve employee understanding and program utilization.</p><p>• Respond to employee questions regarding benefits and leave matters with professionalism, accuracy, and a high level of customer service.</p>
We are looking for an experienced Benefits Specialist to support a fast-paced HR team in Frisco, Texas on a Contract basis for approximately 4-6 weeks. This role is ideal for someone with strong expertise in employee benefits administration, especially open enrollment, who can quickly adapt to established processes and tools. The position will play an important part in year-end benefits activities, compliance-related tasks, and improving the accuracy of benefits data and communications.<br><br>Responsibilities:<br>• Manage daily benefits administration activities with a focus on open enrollment support and timely employee assistance.<br>• Coordinate year-end benefits tasks, including preparation and support related to 1095 documentation.<br>• Review and validate benefits data to ensure accuracy across records, reports, and system entries.<br>• Update benefits-related content on internal web pages so employees have access to current and clear information.<br>• Create and refine procedures for vendor billing to improve consistency, tracking, and reconciliation.<br>• Assist with benefits reporting needs, including compiling data and generating business intelligence reports when needed.<br>• Support leave-related benefits administration, including processes connected to FMLA, in alignment with company guidelines.<br>• Contribute to benefits analysis efforts by identifying discrepancies, resolving issues, and recommending process improvements.
<p>We are looking for a Benefits Specialist to support day-to-day human resources operations for a team based in Massachusetts. This Long-term Contract opportunity is ideal for someone who brings strong administrative discipline, sound judgment with employee matters, and confidence working across HR systems and onboarding activities. The role requires careful handling of sensitive information in a regulated environment while helping create a smooth and detail-focused employee experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage core HR administrative activities, including maintaining employee records, processing documentation, and ensuring information remains accurate and current.</p><p>• Coordinate onboarding tasks for new hires by preparing required paperwork, tracking pre-employment steps, and helping employees transition smoothly into the organization.</p><p>• Support employee relations matters by responding to routine inquiries, escalating sensitive issues appropriately, and promoting consistent HR practices.</p><p>• Maintain and update data within HRIS platforms to ensure reliable reporting, compliance, and timely transaction processing.</p><p>• Handle confidential personnel information with a high level of discretion, particularly in environments governed by HIPAA-related standards.</p><p>• Partner with internal teams to support HR processes, deadlines, and operational needs across the employee lifecycle.</p>
<p>We are looking for a hands-on IT Cable Technician to support users and maintain technology environments across sites in Savannah, Georgia. This contract-to-permanent position blends day-to-day technical support with field-based hardware installation, structured cabling, and physical security system work. The ideal candidate is comfortable troubleshooting end-user issues, deploying equipment, and assisting with network and low-voltage infrastructure projects in a fast-paced Information Technology setting.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level support for computers, laptops, printers, mobile devices, and other end-user equipment, resolving issues efficiently and professionally.</p><p>• Configure, maintain, and troubleshoot Windows 10 and Windows 11 systems to keep employee devices operating reliably.</p><p>• Manage core Microsoft environments by handling account administration, group access, password support, and user permissions within Active Directory and Microsoft 365.</p><p>• Prepare, install, and refresh workstations, software, and peripheral hardware for both new employees and existing staff.</p><p>• Investigate and resolve connectivity problems involving wired networks, wireless access, and workstation communication issues.</p><p>• Install and support IP-based cameras, surveillance hardware, and access control equipment as part of onsite security technology initiatives.</p><p>• Perform low-voltage cabling tasks such as routing, labeling, terminating, and testing Cat5e and Cat6 cabling for new and existing network runs.</p><p>• Build out and maintain structured cabling components including patch panels, network drops, and related infrastructure while verifying performance against standards.</p><p>• Record technical findings, resolutions, device details, and infrastructure information to maintain accurate support and network documentation.</p><p>• Partner with external vendors and internal stakeholders on equipment rollouts, office changes, and other infrastructure improvement projects.</p>
<p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
We are looking for a Sales Support Coordinator to join our team and help keep daily sales activities running smoothly. This opportunity is well suited for someone early in their career who enjoys organization, customer interaction, and learning how a growing technology business operates. In this role, you will support both the sales team and existing customers by coordinating orders, answering questions, and helping create a reliable, positive service experience.<br><br>Responsibilities:<br>• Coordinate routine sales support activities, including creating customer quotes, entering orders, and monitoring shipment progress<br>• Review order details for accuracy and follow each transaction through completion to help ensure timely service<br>• Respond to customer inquiries by providing order updates, account assistance, and general support with careful attention to detail<br>• Strengthen customer relationships through attentive communication and consistent follow-through<br>• Develop working knowledge of the company’s products and services to better assist customers and internal teams<br>• Partner with sales, operations, and other departments to resolve issues and keep orders on schedule<br>• Maintain clear, organized records related to customer accounts, transactions, and supporting documentation