We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a Contract-to-Permanent basis. This role focuses on delivering outstanding technical support to customers in the healthcare industry, ensuring their needs are met with professionalism and efficiency. The ideal candidate will bring a blend of mechanical and electrical expertise, strong problem-solving abilities, and a passion for customer service to this dynamic position.<br><br>Responsibilities:<br>• Provide prompt and effective responses to customer inquiries, diagnosing and resolving technical issues with precision.<br>• Utilize mechanical and electrical knowledge, including the use of tools like voltmeters, to troubleshoot and resolve equipment problems.<br>• Maintain professionalism and composure while managing challenging customer situations to ensure satisfaction.<br>• Collaborate with team members to share insights and develop solutions that address customer needs.<br>• Create and update detailed technical documentation to support training and process improvement initiatives.<br>• Stay informed about new technologies and adapt to evolving procedures to enhance technical skills.<br>• Perform equipment repairs and routine maintenance tasks as required.<br>• Demonstrate reliability and consistency in completing customer support tasks effectively.<br>• Foster a positive and cooperative work environment by contributing to team efforts and maintaining a supportive attitude.
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
We are looking for a Help Desk Analyst I to join our team in Matawan, New Jersey. In this role, you will provide essential support by addressing technical issues, managing user accounts, and ensuring smooth operations for our systems. This position offers an excellent opportunity to grow your skills in a collaborative and dynamic environment.<br><br>Responsibilities:<br>• Investigate and resolve technical problems related to hardware and software applications.<br>• Maintain detailed documentation of issues, resolutions, and updates within the help desk tracking system.<br>• Communicate effectively with users throughout the troubleshooting process to ensure timely resolution.<br>• Manage and administer user accounts across multiple systems.<br>• Complete work orders with comprehensive notes for each troubleshooting step.<br>• Perform tasks with professionalism and integrity to enhance customer satisfaction and company reputation.<br>• Provide assistance during office relocations and corporate moves.<br>• Contribute to special projects as assigned.<br>• Collaborate with external vendors to address technical concerns.<br>• Be available to work overtime when necessary.
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in ensuring the smooth operation and maintenance of desktop systems, imaging, and technical support processes. This position offers an excellent opportunity to work in the dynamic retail industry while contributing to the overall efficiency and reliability of end-user computing.<br><br>Responsibilities:<br>• Manage and maintain Microsoft Endpoint Configuration Manager (MECM) and Apple macOS systems.<br>• Deploy and monitor monthly Windows critical updates and security patches to ensure systems remain up-to-date.<br>• Create and configure imaging for new Windows operating systems and hardware, including laptops and desktops.<br>• Test, package, and deploy new software applications, scripting software packages as required.<br>• Troubleshoot and resolve imaging and software deployment issues.<br>• Provide technical support for onboarding and offboarding processes, including workstation setup and Active Directory management.<br>• Deliver onsite and remote support to end users, addressing incidents and requests promptly.<br>• Repair and replace hardware components, install and configure software, and manage peripheral devices.<br>• Ensure compliance by tracking inventory assets and providing evidence for auditing purposes.<br>• Maintain and configure VoIP systems, digital signage, and assist with audiovisual technical issues.
<p>We are looking for a skilled Desktop Support Analyst to join our team in Syracuse, New York. In this role, you will provide exceptional technical assistance to ensure seamless operation across desktop, server, and network systems. You will play a key part in maintaining and enhancing our IT infrastructure while delivering top-notch service to users.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain desktop systems to ensure optimal performance and reliability.</p><p>• Oversee server and network operations, troubleshooting issues and implementing necessary solutions.</p><p>• Manage and resolve support requests through a ticketing system, ensuring timely communication with users.</p><p>• Utilize desktop imaging tools to deploy and maintain workstations efficiently.</p><p>• Ensure proper functionality of desktop hardware and software, including Windows 10 systems.</p><p>• Collaborate with team members to identify and implement improvements to IT services.</p><p>• Offer guidance and training to users on Office 365 products and other applications.</p><p>• Maintain documentation of systems, processes, and solutions for future reference.</p>
<p>We are looking for an experienced IT Infrastructure and Support Engineer to join a client in Providence, RI. This role involves managing and optimizing IT systems, providing technical support, and ensuring the seamless operation of network and system infrastructure. The ideal candidate will possess a strong background in systems and networking, alongside a proactive approach to problem-solving and technology implementation. This is a hybrid position, onsite 3 days a week. </p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain Active Directory, ensuring secure and efficient access protocols.</p><p>• Oversee system backups and recovery processes to safeguard critical data.</p><p>• Administer VMware infrastructure, including virtual machine setup and performance optimization.</p><p>• Implement and troubleshoot network routing and switching to ensure stable connectivity.</p><p>• Collaborate with the IT Manager to address and resolve technical issues effectively.</p><p>• Conduct system analysis to identify areas for improvement and enhance operational efficiency.</p><p>• Utilize Microsoft SQL Server for database management and reporting purposes.</p><p>• Develop and document business requirements to support IT-related projects and initiatives.</p><p>• Provide technical training and guidance to team members as needed.</p><p>• Monitor and evaluate system and network performance to prevent potential disruptions.</p>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis. Based in Philadelphia, Pennsylvania, this role involves providing hands-on technical support for hardware and software installations, configurations, and troubleshooting. The ideal candidate will have expertise in Windows operating systems and a strong commitment to ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver onsite support for the setup and configuration of new Windows PC hardware to replace existing systems.<br>• Decommission outdated PC hardware in a secure and efficient manner.<br>• Perform operating system installations and ensure compatibility with Windows 10 and 11.<br>• Join computers to the appropriate domain and configure network settings.<br>• Install and configure software applications as required.<br>• Transfer user profile settings and data to new devices.<br>• Map network drives and ensure proper access to shared resources.<br>• Set up and configure printers and other peripherals on user systems.<br>• Customize user preferences to align with individual requirements.<br>• Securely erase data from hard drives to maintain confidentiality.
We are looking for a skilled Desktop Support Analyst to join our team in Lemont, Illinois. In this Contract-to-Permanent position, you will provide technical expertise to ensure the smooth operation of desktop systems, hardware, and software within a manufacturing environment. This role requires a proactive approach to troubleshooting and resolving IT issues, as well as a strong ability to work collaboratively with team members.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, workstations, and related hardware in a manufacturing setting.<br>• Manage user accounts and permissions through Active Directory to ensure secure and efficient access.<br>• Install, configure, and maintain Microsoft Windows 10 operating systems across company devices.<br>• Troubleshoot and resolve hardware and software issues to minimize downtime.<br>• Perform desktop imaging and deployment for new and existing systems.<br>• Collaborate with IT teams to implement updates and maintain system performance.<br>• Document technical procedures and solutions to improve overall support efficiency.<br>• Ensure compliance with organizational IT policies and protocols.<br>• Offer guidance and training to end-users as needed to enhance their understanding of systems and tools.
Qualifications<br>QUALIFICATIONS<br><br>These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.<br><br>• A self-starting team player who possesses a bachelor’s degree in Information Technology, Engineering Technology, Computer Information Technology, or related field<br>• Minimum of 10 years of technical experience directing data analytics teams (Enterprise Data Architecture, Data Analytics, Data Governance, ALM Teams, Release Management, Support Functions) within a hybrid cloud environment<br>• Minimum of 5 years in banking experience<br>• Background in large scale migrations, hybrid cloud, and application modernization projects<br>• Experience with regulated or complex environments<br>• Familiarity with ITIL, Agile, and modern delivery frameworks<br>• Proven experience delivering enterprise Azure solutions in an IT and Business-facing capacity<br>• Strong understanding of core Azure services and architecture patterns across Compute, networking, identity, storage, containers, and automation<br>• Knowledgeable with Infrastructure as code (ARM, Bicep, Terraform), DevOps pipelines, and CI/CD practices<br>• Strong understanding of Gen AI principles (Microsoft CoPilot), large language models (LLM) and their applications in analytics<br>• Strong knowledge of security, governance, identity (Entra ID), and compliance considerations for Azure<br>• Microsoft Cloud certifications<br>• F
<p>We are looking for an experienced IT detail-oriented individual to step into the role of IT Manager in Cincinnati, Ohio. This position involves leading dynamic teams in delivering high-quality data migration projects while ensuring compliance with regulatory standards. The ideal candidate will possess strong leadership skills, a passion for process optimization, and the ability to inspire and develop team members.</p><p><br></p><p>Responsibilities:</p><p>• Lead the successful delivery of data migration projects by managing timelines, quality standards, and service levels.</p><p>• Facilitate client meetings, including project kickoff and closing sessions, to ensure alignment and satisfaction.</p><p>• Develop, review, and present client deliverables and comprehensive project reports.</p><p>• Identify and implement best practices across multiple projects and teams to enhance efficiency and effectiveness.</p><p>• Collaborate with the Site Lead to analyze data and provide insights for client-facing project leads.</p><p>• Oversee administrative tasks such as preparing status reports, tracking budgets, and conducting performance evaluations for team members.</p><p>• Motivate and mentor team members by fostering growth opportunities and creating development programs.</p><p>• Manage project risks by assessing potential issues and ensuring compliance with statutory and regulatory requirements.</p><p>• Ensure adherence to confidentiality agreements and protect client information throughout the project lifecycle.</p>
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
We are looking for an experienced IT Manager to oversee and enhance our technology operations in Lansing, Michigan. In this leadership role, you will be responsible for maintaining our IT infrastructure, driving innovation, and ensuring the security and efficiency of systems that support our organizational goals. Your expertise will be pivotal in shaping our technology strategy while providing valuable support and training to our team.<br><br>Responsibilities:<br>• Manage and optimize critical IT infrastructure, including servers, networks, security tools, and end-user devices.<br>• Lead IT projects and initiatives that align with business objectives, ensuring timely and effective execution.<br>• Develop and implement disaster recovery plans and data backup strategies to maintain business continuity.<br>• Research and adopt emerging technologies that enhance organizational efficiency and productivity.<br>• Oversee system administration, network performance, and cybersecurity protocols to safeguard company data.<br>• Supervise IT staff and coordinate the help desk operations to ensure prompt issue resolution.<br>• Conduct cost-benefit analyses for system upgrades and new technology implementations.<br>• Manage relationships with vendors and negotiate service contracts to meet organizational needs.<br>• Ensure compliance with data protection regulations and internal policies.<br>• Provide technical training and support to employees, fostering a culture of technological competence.
We are looking for an experienced individual to lead our Data Management and Client Reporting initiatives. This role requires a strategic thinker with a deep understanding of investment operations and expertise in Addepar. The successful candidate will oversee the integrity and evolution of reporting systems, manage a team member, and align data strategies with organizational objectives.<br><br>Responsibilities:<br>• Develop and implement firm-wide strategies for the Addepar platform to optimize data architecture, reporting capabilities, and system performance.<br>• Establish and maintain data governance standards to ensure accuracy, consistency, and compliance across client portfolios.<br>• Design and deliver tailored client reporting solutions in collaboration with advisory teams, ensuring alignment with regulatory and firm standards.<br>• Manage and mentor the Client Reporting Analyst, fostering growth and a culture of continuous improvement.<br>• Oversee the onboarding process for new clients and entities, ensuring seamless integration into Addepar and related systems.<br>• Collaborate with cross-functional teams, including Investment Operations, Technology, Compliance, and Advisors, to support firm-wide objectives.<br>• Identify opportunities to improve reporting processes, enhance efficiency, and drive innovation.<br>• Serve as the primary escalation point for all Addepar-related initiatives and provide expertise to resolve complex issues.
<p><strong>Role Overview:</strong></p><p>The IT Systems Manager is responsible for the effective management, security, and optimization of the organization's technology infrastructure. This role oversees disaster recovery strategies, ensures data protection and compliance, and manages critical systems, including virtualization platforms and backup and recovery technologies. Expertise in industry compliance frameworks such as NIST and SOC2 is required to maintain regulatory and operational standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day operations of IT infrastructure, including servers, networks, and cloud systems, ensuring reliability and performance.</li><li>Oversee the implementation and maintenance of backup and recovery technologies to protect essential business data.</li><li>Develop and test robust disaster recovery plans to ensure operational continuity in the event of disruptions.</li><li>Monitor and respond to security events proactively, mitigating risks and documenting resolution efforts as needed.</li><li>Manage and optimize virtualized systems for streamlined operations and scalability.</li><li>Collaborate with internal stakeholders to align IT systems and solutions with organizational goals and objectives.</li><li>Maintain strategic partnerships with vendors and manage contracts to ensure reliability and cost-effectiveness of services.</li><li>Conduct audits, risk assessments, and evaluations to ensure compliance with industry standards like NIST and SOC2.</li><li>Lead and mentor IT teams, fostering a culture of learning and innovation to support organizational success.</li></ul><p><br></p>
We are looking for an experienced ERP Integration Manager to oversee and optimize NetSuite applications for a hospitality-focused organization in Palmetto, Florida. This role requires a proactive individual who can streamline workflows, improve system performance, and collaborate with internal teams to enhance operational efficiency. The ideal candidate will have a strong technical background and a proven ability to manage system configurations and integrations.<br><br>Responsibilities:<br>• Administer and maintain the NetSuite platform, including user roles, permissions, custom forms, records, dashboards, and saved searches.<br>• Monitor system performance and collaborate with NetSuite support to troubleshoot and resolve technical issues.<br>• Design and implement automated workflows using SuiteFlow to enhance business processes, including approvals, notifications, and alerts.<br>• Collaborate with internal teams to gather and document functional and technical requirements, translating them into system configurations or specifications for developers.<br>• Develop and maintain customized reports, analytics, and dashboards to provide actionable insights, with a focus on Finance and Operations.<br>• Facilitate system integrations using APIs or middleware solutions, ensuring compliance with security and operational standards.<br>• Lead initiatives for system upgrades, module implementations, and enhancements, while evaluating third-party applications to meet project objectives.<br>• Provide training and create documentation to support end-users in maximizing system functionalities.<br>• Assist HR teams with tasks such as generating reports, updating system configurations, and managing settings.<br>• Act as a resource for handling escalations or providing backup support during absences.
<p><strong>SALESFORCE PLATFORM & INTEGRATION MANAGER</strong></p><p><br></p><p><strong><em>Job Type</em></strong> = Permanent Employment - Onsite</p><p><strong><em>Job Location</em></strong> = Calabasas, CA</p><p><br></p><p><strong><em>Job Summary</em></strong></p><p>The Salesforce Platform & Integration Manager is the strategic leader and authority over the global Salesforce ecosystem. This role owns the end-to-end platform roadmap, implementation, governance structure, and stakeholder engagement model to ensure Salesforce capabilities align tightly with enterprise business priorities. The role blends CRM vision with technical fluency—able to translate executive intent into scalable, secure, and business-ready solutions. This individual will define and oversee platform strategy, architecture alignment, platform configuration and development, user enablement, cross-cloud integrations, and DevOps maturity. They will lead the governance of the platform globally while also empowering regional execution and adoption. This role reports directly to the CIO and serves as a bridge between executive leadership and delivery teams.</p><p><br></p><p><strong><em>Key Focus Areas</em></strong></p><p>-- Strategic Leadership: Own the platform roadmap, govern solution prioritization, lead stakeholder engagement</p><p>-- Platform Architecture, Development & Operations: Ensure technical strategies align with enterprise architecture, including system integrations, data models, API governance, and security standards</p><p>-- User Enablement & Change Management: Define and lead the user enablement strategy, including training frameworks, learning content, and role-based onboarding</p>
We are looking for an experienced IT Manager to oversee and enhance the technological infrastructure of our organization in Hanover, Massachusetts. In this role, you will lead efforts to ensure systems are secure, efficient, and aligned with business objectives. Your ability to manage vendor relationships, monitor budgets, and coordinate with external partners will be essential to maintaining our IT operations.<br><br>Responsibilities:<br>• Oversee the design, implementation, and optimization of IT systems to support organizational goals.<br>• Ensure adherence to industry and corporate security standards across all systems.<br>• Collaborate with Managed Service Providers (MSPs) and external consultants to address technical needs.<br>• Manage the department’s budget and establish strategic objectives for IT operations.<br>• Collect and document project requirements from various internal teams to guide system development.<br>• Implement system updates and upgrades following established change control procedures.<br>• Foster and maintain strong relationships with vendors, including contract negotiations and management.<br>• Procure and deploy new equipment to meet organizational demands and enhance infrastructure.
We are looking for a skilled Systems Manager to lead and optimize the organization's office systems, applications, and server infrastructure. This role is integral to ensuring seamless user experiences and operational efficiency by managing platforms such as Microsoft 365, Intune, Entra ID, and SharePoint. The ideal candidate will combine strategic leadership with hands-on technical expertise to drive continuous improvements in system performance and user support processes.<br><br>Responsibilities:<br>• Lead and mentor a team of IT professionals, fostering expertise in identity, access, asset management, and system hardening.<br>• Develop and implement strategies to optimize the availability and performance of office systems and backend server infrastructure.<br>• Collaborate with cybersecurity, infrastructure, and business units to align IT operations with organizational objectives.<br>• Manage the administration and enhancement of Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.<br>• Oversee Microsoft Intune for device provisioning, compliance, and lifecycle management.<br>• Administer Entra ID (Azure AD) for user provisioning, group management, and access controls.<br>• Ensure secure and efficient configurations for authentication systems and office technologies, including mailboxes, printers, and scanners.<br>• Monitor server health, performance, and availability using enterprise tools, and execute regular updates and vulnerability remediation.<br>• Develop and maintain documentation for server configurations, operational procedures, and recovery plans.<br>• Drive automation initiatives to streamline provisioning, support tasks, and asset lifecycle tracking.
<p><strong>IT Functional Manager – Hybrid (3 Days On-Site)</strong></p><p> <strong>Salary:</strong> Up to $160K DOE</p><p><br></p><p>We’re seeking an <strong>IT Functional Manager</strong> to help shape and modernize our North American IT landscape. This hands-on role blends operational support with strategic development, ideal for someone who thrives in a fast-paced, growth-oriented environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first line of support for ERP and planning systems.</li><li>Develop and execute an IT roadmap aligned with business strategy.</li><li>Translate business needs into scalable IT solutions and process improvements.</li><li>Support the implementation of new systems, including CRM and WMS.</li><li>Collaborate with international IT teams and external partners on key projects.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and apply now!</p>
<p>We are looking for an experienced Manager of Network Technology to lead and oversee the development, installation, and optimization of systems within our organization. Based in New Haven County, Connecticut, this role requires a strong background in technology management and a deep understanding of industry-specific network solutions. The ideal candidate will ensure seamless integration and functionality of systems while fostering collaboration across departments.</p><p><br></p><p>Responsibilities:</p><p>• Manage the implementation and maintenance of network systems to ensure optimal performance and reliability.</p><p>• Oversee the installation and integration of advanced technologies, including radiology systems and durable medical equipment.</p><p>• Coordinate with internal teams to address technical challenges and streamline operations.</p><p>• Configure and maintain network enterprise environment consisting of FortiGate, firewalls, Aruba Wi-Fi, and Meraki access points.</p><p>• Develop and negotiate contracts related to technology procurement and vendor services.</p><p>• Provide guidance and support to technical staff, encouraging growth and development.</p><p>• Monitor system functionality and initiate improvements to enhance operational efficiency.</p><p>• Collaborate with stakeholders to identify and implement innovative solutions for business needs.</p><p>• Manage budgets and resource allocation to support technology-driven projects.</p><p>• Prepare detailed reports on network operations and system performance for executive review.</p>
<p>We are looking for an experienced Integration Manager to join our remote team. This is a long-term contract position that offers the opportunity to work on diverse projects, utilizing your expertise in systems analysis and integration. The ideal candidate will contribute to the efficient management of complex systems and ensure seamless collaboration across platforms.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret business requirements to develop effective technical solutions.</p><p>• Oversee the integration and optimization of Active Directory systems.</p><p>• Collaborate with stakeholders to create and maintain Business Requirement Documents.</p><p>• Manage and support database systems, including Microsoft SQL Server.</p><p>• Conduct system analysis to identify opportunities for improvement and resolve technical issues.</p><p>• Ensure compatibility and functionality across integrated systems, including IBM technologies.</p><p>• Provide technical guidance and support to team members during system implementation.</p><p>• Develop and maintain documentation for all integration processes and workflows.</p><p>• Monitor system performance and implement strategies for continuous improvement.</p><p>• Coordinate with cross-functional teams to align technology solutions with business goals.</p>
<p>We are looking for an experienced Manager, Technical Governance to oversee technology governance and ensure consistent quality across IT service delivery frameworks. This role requires a strategic mindset to implement scalable processes while maintaining compliance with international standards. Located in Scottsdale, Arizona, this position offers the opportunity to lead improvements in testing, automation, and regulatory alignment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement robust IT service delivery frameworks aligned with industry standards such as CMMi and ISO 9001.</p><p>• Establish and maintain governance processes to minimize risk and ensure compliance with regulatory requirements.</p><p>• Collaborate with cross-functional teams to embed quality standards and best practices throughout product and project delivery.</p><p>• Drive continuous improvements in testing methodologies, automation, and compliance workflows.</p><p>• Oversee audit readiness, conduct gap assessments, and liaise with certification bodies to maintain compliance.</p><p>• Create and manage metrics dashboards to monitor testing performance and compliance outcomes.</p><p>• Conduct internal audits and risk assessments to identify areas for improvement and ensure operational excellence.</p><p>• Deliver training programs to promote knowledge of quality standards, compliance practices, and advanced testing approaches.</p><p>• Foster a culture of accountability, transparency, and excellence within technology teams.</p><p>• Champion the adoption of agile methodologies, DevOps practices, and CI/CD processes.</p>
<p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
<p>The IT Manager will be responsible for leading the strategic and operational direction of the organization's information technology functions. This position focuses on aligning IT resources to support and improve critical business operations, fostering the implementation of advanced and secure technologies such as AI and automation, and developing long-term strategies that drive growth, optimize efficiency, and strengthen competitive positioning.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead the organization's IT strategies, ensuring alignment with overall business goals.</li><li>Oversee the development and implementation of innovative and secure technologies, focusing on automation and AI applications.</li><li>Define and execute long-term plans to optimize the organization's IT infrastructure.</li><li>Drive project planning and execution for technology-related initiatives.</li><li>Lead, manage, and mentor IT teams at various levels.</li><li>Support customization and development of software applications tailored to business needs.</li><li>Improve system reliability, security, and performance through data-driven analytical approaches.</li><li>Collaborate effectively with internal teams and external vendors to meet organizational objectives.</li></ul><p><br></p>
<p>We are looking for an experienced Senior Technical Lead to oversee the technical strategy, architecture, and execution of a customer data platform. In this pivotal role, you will design and deliver scalable, secure, and high-performing solutions that enable unified data management and advanced analytics. This long-term contract position is based in Southern California and requires onsite work four days a week.</p><p><br></p><p>Responsibilities:</p><p>• Lead the design, development, and deployment of a secure and scalable SaaS product tailored to customer data needs.</p><p>• Architect solutions that seamlessly integrate with varied data sources, APIs, and third-party platforms.</p><p>• Develop and optimize complex queries for data extraction, transformation, and analysis.</p><p>• Build and maintain workflow pipelines using Digdag, incorporating cloud-based data platforms such as Treasure Data.</p><p>• Automate processes and schedule tasks using workflow definitions while ensuring efficiency and reliability.</p><p>• Implement mechanisms for data quality checks, logging, and alerting within workflows.</p><p>• Utilize cloud services like S3, Lambda, and Athena to enhance data processing and storage capabilities.</p><p>• Establish and enforce best practices in software engineering, including thorough code reviews, testing, CI/CD, and documentation.</p><p>• Collaborate with cross-functional teams to translate business requirements into robust technical solutions.</p><p>• Mentor and guide developers, promoting a culture of technical excellence and continuous improvement.</p>
