<p>Join a trusted Quad Cities organization as a <strong>Service Center Coordinator</strong>, where you’ll play a key role in supporting field technicians and ensuring smooth day-to-day service operations. In this role, you’ll be the information hub—relaying updates, coordinating schedules, and maintaining clear communication to keep projects moving forward. If you’re detail-oriented, thrive in a team environment, and enjoy being the person others rely on for organization and clarity, this could be a great fit.</p><p>Apply today or call our office at 563-359-3995 to connect with our team to learn more!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Act as the primary support contact for field technicians, providing timely updates and accurate details.</li><li>Coordinate schedules, assignments, and service requests to keep operations running efficiently.</li><li>Document and update service records, work orders, and project details with accuracy.</li><li>Ensure smooth communication between customers, technicians, and office staff.</li><li>Assist with additional administrative and coordination needs as required.</li></ul><p><strong><u>Why Robert Half?</u></strong></p><p>At Robert Half, we do more than connect you with a job—we partner with you to find the right fit. From flexible placements to long-term career growth, we’re here to support you every step of the way. When you work with us, you’ll have a team in your corner, ready to advocate for your success.</p>
We are looking for a detail-oriented and organized Receptionist to join our team in Santa Ana, California. This is a Contract-to-Permanent position offering an excellent opportunity for growth and long-term career development. The ideal candidate will provide essential front desk support while delivering exceptional customer service to clients and team members.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring calls are answered promptly and directed appropriately.<br>• Greet visitors and clients with professionalism and assist them as needed.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Handle email correspondence efficiently, responding to inquiries and forwarding messages to the appropriate departments.<br>• Organize and maintain files and records to ensure easy accessibility.<br>• Schedule appointments and manage calendars for staff and executives.<br>• Collaborate with team members to ensure smooth daily operations and communication.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to complete administrative tasks.<br>• Maintain a clean and organized reception area, creating a welcoming environment for visitors.<br>• Support additional administrative tasks as assigned by management.
We are looking for a skilled Desktop Support Analyst to join our team in Bonita Springs, Florida. In this long-term contract role, you will be responsible for providing technical support for desktop and laptop systems, both onsite and remotely, for a large network of branch locations. This position requires strong problem-solving skills, excellent communication abilities, and a customer-focused mindset to ensure seamless technology operations.<br><br>Responsibilities:<br>• Offer first and second-level support for desktop and laptop systems to end-users, including executives and senior management.<br>• Monitor and update ticketing systems to track issues and resolutions.<br>• Configure and deploy new desktop and laptop systems in alignment with organizational standards.<br>• Troubleshoot and resolve hardware, software, and printing device issues as they arise.<br>• Support networked printing devices, including mapping, scanning, and application setup.<br>• Collaborate with technical teams to coordinate IT-related projects and ensure successful implementation.<br>• Manage the installation, configuration, movement, and retirement of PC equipment.<br>• Provide on-call support as part of a rotating schedule, including occasional overtime and weekend shifts.<br>• Maintain inventory control and asset tagging for hardware and software.<br>• Establish and maintain positive relationships with business clients while adhering to company procedures and protocols.
We are looking for a detail-oriented and welcoming Receptionist to join our team in Midland, Texas. This Contract to permanent position plays a vital role in creating a positive first impression for clients, visitors, and employees. The ideal candidate will manage front desk operations, provide administrative support, and ensure the reception area reflects the organization’s high standards.<br><br>Responsibilities:<br>• Greet and assist clients, visitors, and staff with a friendly and detail-oriented attitude.<br>• Provide comprehensive front desk services, including answering and directing calls using a multi-line phone system.<br>• Schedule and prepare conference rooms for meetings, ensuring all necessary equipment and materials are available.<br>• Coordinate workspace setup for new employees, ensuring their areas are fully equipped and presentable.<br>• Support onboarding activities by arranging name plates, badges, fuel fobs, and business cards as needed.<br>• Handle incoming and outgoing mail, including sorting, distributing, and scheduling courier services.<br>• Maintain cleanliness and organization of the reception area to uphold the company’s high standards.<br>• Assist with administrative tasks such as data entry, filing, and preparing documents or reports.<br>• Monitor and manage office supply inventory in collaboration with the procurement team.<br>• Enforce security procedures by managing visitor logs, issuing access badges, and overseeing building entry protocols.
<p>We are looking for an efficient and personable Front Desk Coordinator to join our team in Bonita Springs, Florida. In this long-term contract position, you will play a key role in ensuring smooth daily operations while providing exceptional service to clients and team members. This is a fantastic opportunity for someone who thrives in a dynamic environment and enjoys interacting with people.</p><p><br></p><p>Responsibilities:</p><p>• Greet clients and visitors with a detail-oriented and friendly demeanor, ensuring a positive first impression.</p><p>• Manage memberships and class sign-ups, assisting clients with any questions or concerns.</p><p>• Maintain cleanliness in the office by regularly wiping down surfaces, including door handles and fitness equipment.</p><p>• Answer and manage multi-line phone systems, directing calls appropriately and providing information as needed.</p><p>• Perform data entry tasks accurately to maintain organized and up-to-date records.</p><p>• Deliver concierge-style services to clients, addressing their needs promptly and courteously.</p><p>• Utilize Microsoft Excel, Word, and Outlook to handle administrative tasks efficiently.</p><p><br></p>
<p>We’re working with a tech company in Playa Vista who are in need of an office assistant to support their team with an upcoming vacation coverage. You’ll be the first point of contact for vendors and guests, help to order and restock office supplies, support mailroom operations and assist with conference room set up. </p>
We are looking for a highly skilled Sr Desktop Technician to join our team in Williamsport, Pennsylvania. In this role, you will provide advanced support for PCs, servers, and mobile devices while ensuring seamless operation of hardware and software systems. This position requires a proactive problem-solver who can manage technical installations, troubleshoot issues, and assist with system updates.<br><br>Responsibilities:<br>• Provide daily administration and support for local PCs and servers, ensuring optimal performance.<br>• Diagnose and resolve complex hardware and software issues, offering second and third-level support.<br>• Install, configure, and upgrade operating systems and software to meet business requirements.<br>• Develop and maintain standard PC images, deploying updates using management tools.<br>• Oversee mobile device management tasks, utilizing platforms such as Maas360.<br>• Support technical needs for production line solutions, ensuring minimal disruption to operations.<br>• Collaborate on project installations and define detailed technical tasks to meet project goals.<br>• Manage audio-visual systems, including Cisco video conferencing equipment, to support business communication needs.
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Alexandria, Virginia. This role requires someone who can efficiently manage front desk operations while providing excellent customer service to clients and visitors. If you thrive in a fast-paced environment and have strong organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Greet clients, visitors, and employees with a welcoming and attentive demeanor.<br>• Manage and operate a multi-line phone system, ensuring all inbound calls are answered promptly and directed appropriately.<br>• Handle switchboard operations for phone systems with up to 10 lines.<br>• Provide accurate information to callers while addressing inquiries and transferring calls.<br>• Maintain a tidy and organized reception area, presenting a positive first impression.<br>• Assist with administrative tasks, including scheduling appointments and managing correspondence.<br>• Ensure timely communication and coordination with internal teams and external stakeholders.<br>• Monitor visitor logs and ensure security protocols are followed.<br>• Support part-time reception duties as needed, maintaining flexibility in work hours.
<p>We are looking for a Front Desk Coordinator to join our team on a contract basis in San Francisco, California. In this role, you will serve as the first point of contact for visitors, providing a welcoming and detail-oriented presence. This position requires a customer-focused individual with excellent organizational skills and a courteous attitude.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist all visitors promptly and courteously as they enter or exit the premises.</p><p>• Monitor building entrances to ensure a secure and safe environment.</p><p>• Perform document scanning and maintain accurate records.</p><p>• Handle concierge-related tasks as assigned to support smooth daily operations.</p><p>• Maintain a neat and detail-oriented appearance and adhere to the business dress code.</p><p>• Manage time effectively to handle multiple responsibilities efficiently.</p><p>• Collaborate with team members to maintain a welcoming and organized front desk area.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID# 00410-0013289434 **</p>
<p><strong>Front Desk Lead – Healthcare Office</strong></p><p><strong>Hours:</strong> 8:00 AM – 5:00 PM (with a 1-hour lunch). Occasional early shift at 7:00 AM may be required for coverage.</p><p><br></p><p>Join a <strong>well-respected healthcare client in the Quad Cities</strong> as a <strong>Front Desk Lead</strong>. This position plays a vital role in maintaining accuracy and efficiency in scheduling, insurance verification, and medical billing while providing oversight and guidance to the front desk team. If you’re detail-oriented, thrive in a fast-paced clinic environment, and enjoy supporting both patients and staff, this is an excellent opportunity to grow your career.</p><p>Contact <strong>Lydia, Christin, or Erin</strong> at <strong>563-359-3995</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure scheduling accuracy and compliance with provider parameters.</li><li>Complete insurance verification and eligibility checks prior to patient appointments.</li><li>Manage appointment scheduling and rescheduling as needed.</li><li>Develop and maintain staff schedules to ensure proper front desk coverage.</li><li>Provide hands-on support to the scheduling department during high-volume periods.</li><li>Coach and support staff by addressing errors, providing feedback, and fostering accountability.</li><li>Assist with medical billing tasks, including claim submission, payment posting, and following up on outstanding balances.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><p>This is a great opportunity to step into a <strong>leadership position</strong> with a respected healthcare organization that values accuracy, teamwork, and patient care. You’ll play an integral role in improving front desk and billing processes while ensuring a seamless experience for both providers and patients.</p>
<p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. </p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
We are looking for a skilled Service Delivery Manager to oversee and optimize client support operations in Houston, Texas. In this role, you will manage service requests, track performance metrics, and ensure the timely resolution of issues while building strong relationships with clients. You will collaborate closely with teams to deliver high-quality post-implementation support for Oracle Cloud services.<br><br>Responsibilities:<br>• Coordinate and manage client-facing working groups to ensure effective service delivery.<br>• Oversee the resolution of service tickets using platforms such as Jira, maintaining adherence to established budgets and timelines.<br>• Act as the primary escalation contact for addressing and resolving project-related challenges.<br>• Foster trusted advisor relationships with client leadership to strengthen long-term partnerships.<br>• Monitor service metrics and progress to ensure commitments align with the statement of work.<br>• Organize and lead motivated teams to achieve shared project goals.<br>• Identify opportunities to expand services and deliver additional value to existing clients.<br>• Travel up to 25% to client sites to maintain strong communication and engagement.<br>• Collaborate with team managers to drive performance and successful delivery outcomes.
We are looking for a skilled Systems Security Administrator to join our team in Chicago, Illinois. In this long-term contract role, you will play a pivotal part in designing and managing secure systems, ensuring seamless operations and effective collaboration across multiple tools and platforms. This position offers an exciting opportunity to work on innovative projects and contribute to the modernization of identity and access management systems.<br><br>Responsibilities:<br>• Design and implement a new Microsoft 365 environment, encompassing Entra ID, Intune, and associated services.<br>• Lead the migration of Active Directory to Entra ID, enabling streamlined identity and access management.<br>• Develop and manage automated workflows for user lifecycle processes, including onboarding and offboarding, in partnership with HR and security teams.<br>• Administer and oversee Microsoft 365 services such as Teams, SharePoint, Exchange, and Copilot integrations.<br>• Troubleshoot and resolve escalated service desk tickets related to Microsoft 365 systems.<br>• Coordinate and execute the transition from Slack to Teams.<br>• Collaborate with teams across Security, Infrastructure, and Data Science to align goals and drive innovation.
<p>Front Desk Coordinator </p><p><br></p><p><br></p><p>We are looking for a dedicated Front Desk Coordinator to join our team in Littleton, Colorado. This contract to permanent position offers an opportunity to play a key role in managing office operations and providing excellent service to clients, especially during busy tax seasons. The ideal candidate will possess strong organizational and interpersonal skills, ensuring smooth day-to-day activities in a detail-oriented office environment.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serve as the first point of contact by answering multi-line phone systems and directing calls efficiently.</p><p><br></p><p>• Process incoming tax returns, including scanning, organizing, and filing documents accurately.</p><p><br></p><p>• Greet visitors and clients warmly, ensuring they feel welcomed and attended to.</p><p><br></p><p>• Distribute completed tax returns to clients and handle incoming mail promptly.</p><p><br></p><p>• Maintain office supplies by monitoring inventory and placing orders as needed.</p><p><br></p><p>• Assist with general administrative tasks, such as filing and document organization.</p><p><br></p><p>• Deliver messages effectively to the appropriate individuals while maintaining accuracy.</p><p><br></p><p>• Utilize QuickBooks and Microsoft Office for general office tasks and record-keeping.</p>
<p>A shared workspace company in Beverly Hills is looking for a Front Desk Coordinator to join their team on a contract basis. You’ll be responsible for greeting guests, answering and transferring calls and assisting with setting up conference rooms. </p>
<p>The Call Center Specialist serves as the frontline representative for the company, handling inbound and outbound customer inquiries related to telecommunications products and services. This role is responsible for resolving issues, providing technical support, processing service requests, and ensuring a high level of customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in a high-volume call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, or chats from customers regarding billing, service plans, technical issues, and general inquiries.</li><li>Troubleshoot and resolve customer concerns related to mobile, internet, TV, and landline services.</li><li>Provide accurate product and service information, upsell or recommend upgrades as appropriate.</li><li>Escalate complex issues to Tier 2 support or technical departments when necessary.</li><li>Document all interactions in the customer relationship management (CRM) system.</li><li>Maintain a strong knowledge of company services, promotions, pricing plans, and policies.</li><li>Meet or exceed performance metrics, including call handling time, customer satisfaction, and resolution rate.</li><li>Follow all company procedures regarding data security, customer privacy, and compliance requirements.</li><li>Participate in regular training sessions to stay up to date on new products, system updates, and customer service best practices.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and friendly Receptionist for our client New Orleans, Louisiana. This role is ideal for someone who excels in customer service and is skilled at managing front desk operations. You will play a key role in ensuring smooth communication and efficient administrative support. This is a short-term contact employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors by managing the front desk and buzzing in guests as needed.</p><p>• Handle incoming and outgoing mail, ensuring timely distribution.</p><p>• Operate multi-line phone systems to answer calls and direct inquiries appropriately.</p><p>• Perform clerical duties such as data entry and maintaining organized records.</p><p>• Coordinate email correspondence and respond promptly to inquiries.</p><p>• Schedule appointments and manage calendars to support efficient workflows.</p><p>• Utilize Microsoft Word and Outlook for basic document creation and communication tasks.</p>
We are looking for a skilled Administrative Assistant to join our team on a short-term contract basis in Old Mystic, Connecticut. This position offers an excellent opportunity to support the Building Official department with administrative tasks and ensure smooth daily operations. If you thrive in a fast-paced environment and have strong organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Provide administrative support to the Building Official department, ensuring all tasks are completed efficiently and accurately.<br>• Answer and manage inbound phone calls, offering attentive assistance and directing inquiries as needed.<br>• Perform data entry tasks to maintain and update records with precision and attention to detail.<br>• Handle receptionist duties, including greeting visitors and managing the front desk operations.<br>• Organize and maintain office documentation to ensure easy access and retrieval.<br>• Coordinate schedules and meetings for team members to support seamless departmental operations.<br>• Assist in preparing reports and documents as required by supervisors.<br>• Respond to email inquiries and manage correspondence effectively.<br>• Support other administrative functions as needed to contribute to the success of the department.
We are looking for a dedicated Customer Service Representative to join our team in Kannapolis, North Carolina. This is a Contract to permanent position that provides an excellent opportunity to grow within the healthcare industry. The ideal candidate will have strong communication skills, a customer-focused mindset, and an attentive demeanor, with some knowledge of medical processes or terminology.<br><br>Responsibilities:<br>• Respond to inbound calls and provide attentive assistance to customers with inquiries or concerns.<br>• Manage email correspondence efficiently, ensuring timely responses and accurate information.<br>• Perform data entry tasks with precision to maintain accurate records.<br>• Handle order entry and billing processes while adhering to company procedures.<br>• Collaborate with internal staff and vendors to identify and address specific requirements.<br>• Utilize Microsoft Excel and Word to organize and present information effectively.<br>• Provide exceptional customer service in both inbound and outbound call scenarios.<br>• Support the call center by maintaining a high standard of attentiveness and customer care.<br>• Ensure compliance with healthcare-related protocols and standards.
<p>We are recruiting for a Senior Customer Service Representative to support a dynamic call center environment. This role is pivotal in driving team performance, ensuring customer satisfaction, and fostering growth among team members.</p><p><br></p><p>This opportunity offers a hybrid work schedule, growth opportunity within the organization and a comprehensive benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily operations of the customer service team, ensuring adherence to call center metrics and performance goals.</p><p>• Utilize customer service software and tools to monitor and improve team efficiency.</p><p>• Provide mentorship and training to new hires, supporting their development and integration into the team.</p><p>• Address escalated service desk tickets, ensuring timely and effective resolution.</p><p>• Collaborate with team members to identify areas for improvement and develop strategies to enhance customer satisfaction.</p><p>• Monitor team performance and provide feedback to ensure continuous improvement.</p><p>• Maintain a strong focus on delivering exceptional service within the healthcare industry.</p><p>• Ensure compliance with company policies and industry regulations.</p><p>• Facilitate team meetings to communicate updates, share insights, and address challenges.</p>
<p>We are looking for a detail-oriented Medical Front Desk / Billing Clerk to join a thriving healthcare team in Portland, Maine. This role offers a unique opportunity to grow professionally in a supportive environment, with potential advancement into an Office Manager position. Enjoy a four-day work week with Fridays off, alongside generous benefits that include health insurance, paid vacation, and more.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting patients and handling inquiries with professionalism and care.</p><p>• Process medical billing tasks accurately and efficiently, ensuring compliance with industry standards.</p><p>• Maintain and update patient records, ensuring confidentiality and attention to detail.</p><p>• Coordinate patient scheduling to optimize office workflows and enhance service delivery.</p><p>• Handle insurance claims and related documentation, resolving discrepancies as needed.</p><p>• Provide exceptional customer service, addressing patient concerns and fostering positive relationships.</p><p>• Utilize computer systems and software for administrative tasks, demonstrating strong technical skills.</p><p>• Collaborate with healthcare staff to ensure seamless communication and efficient operations.</p><p>• Uphold a high level of organization and attention to detail in all administrative duties.</p><p>• Contribute to the overall success of the office by supporting team goals and adapting to evolving needs.</p>
<p>We are looking for a Front Desk Coordinator to join our team in Tukwila, Washington. In this long-term contract role, you will serve as the first point of contact for visitors while supporting a variety of administrative and office management tasks. This position offers an excellent opportunity to work in a collaborative and detail-oriented environment with room for growth.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and customers with a welcoming and detail-oriented demeanor.</p><p>• Answer, screen, and route incoming calls, ensuring prompt and courteous communication.</p><p>• Perform administrative tasks such as sorting mail, data entry, filing, and scanning documents.</p><p>• Prepare envelopes and manage outgoing mail as needed.</p><p>• Assist with general office needs, including drafting correspondence and conducting basic online research.</p><p>• Monitor and maintain office supplies, kitchen inventory, and snack stock, including occasional shopping trips.</p><p>• Oversee the upkeep and servicing of office equipment such as copiers, printers, and dishwashers.</p><p>• Support the planning and execution of meetings, luncheons, and employee events, including coordinating catering orders.</p><p>• Maintain accurate spreadsheets and assist with special projects as assigned.</p><p>• Ensure the office environment remains organized and efficient.</p><p>• Event planing </p><p><br></p>
<p>We are seeking a friendly, reliable, and detail-oriented Retail Customer Service Representative in Sharpsburg, PA to join our team. The ideal candidate will assist customers with shipping, packaging, and a variety of business services while delivering outstanding service in a fast-paced retail environment. This would be a contract to hire job opportunity. Pay: $15-20 Hours: 40 hours a week, Monday - Friday. 8:30AM - 6PM. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>Greet and assist customers in person, by phone, and via email</p><p><br></p><p>Process shipments via FedEx, UPS, and freight carriers</p><p><br></p><p>Provide packaging services, including custom packaging for fragile and high-value items</p><p><br></p><p>Assist with notary, fingerprinting, and passport photo services</p><p><br></p><p>Handle mailbox rental setup and access (physical and virtual)</p><p><br></p><p>Process payments, print jobs, and other business services</p><p><br></p><p>Maintain store cleanliness and organize supplies and inventory</p><p><br></p><p>Learn and operate printing equipment as custom printing services expand</p><p><br></p><p>Ensure compliance with all shipping, notary, and identification verification protocols</p><p><br></p><p>Work collaboratively with a small team to meet customer needs efficiently</p><p><br></p><p>Requirements:</p><p><br></p><p>High school diploma or equivalent</p><p><br></p><p>Prior retail, shipping, or customer service experience preferred</p><p><br></p><p>Strong verbal and written communication skills</p><p><br></p><p>Ability to multitask and remain organized under pressure</p><p><br></p><p>Basic computer skills (MS Office, email, web-based platforms)</p><p><br></p><p>Dependable and punctual with a professional attitude</p><p><br></p><p>Willingness to learn new systems and services</p><p><br></p><p>Notary Public certification or willingness to obtain (preferred)</p><p><br></p><p>Ability to lift packages up to 25lbs</p>
We are looking for a dedicated Sr. Customer Service Representative to join our team in Monroe, Ohio. In this Contract-to-permanent position, you will play a pivotal role in delivering exceptional service to our customers while managing a range of inquiries, orders, and complaints. This opportunity is ideal for someone who thrives in a fast-paced manufacturing environment and is committed to exceeding performance expectations.<br><br>Responsibilities:<br>• Process purchase orders and lease requests across the full range of products and services offered by the company.<br>• Respond to customer inquiries with expert knowledge of products and services, utilizing appropriate internal resources.<br>• Collaborate with internal departments to ensure seamless management of customer orders, lease requests, and inquiries from initiation to completion.<br>• Take ownership of resolving assigned complaints and incidents, engaging all necessary internal teams to achieve full resolution.<br>• Meet or exceed established Key Performance Indicator (KPI) targets to contribute to overall team success.<br>• Participate in training programs to maintain and enhance skills required for the role.<br>• Provide end-to-end customer support to ensure a positive experience and satisfaction.<br>• Utilize Windows PC systems effectively to manage customer data and interactions.<br>• Demonstrate superior customer service skills in all interactions, whether direct or through call center channels.
We are looking for a skilled receptionist to join our team in Stratham, New Hampshire. This contract position requires a detail-oriented individual who can manage front desk operations, handle communications, and provide exceptional customer service. The ideal candidate will demonstrate strong organizational and technical skills while maintaining a welcoming and efficient environment.<br><br>Responsibilities:<br>• Operate and manage multi-line phone systems to answer and direct calls effectively.<br>• Provide excellent customer service by addressing inquiries and resolving issues promptly.<br>• Perform accurate data entry tasks to maintain organized records and databases.<br>• Manage email correspondence professionally and respond to messages in a timely manner.<br>• Coordinate and schedule appointments, ensuring smooth calendar management.<br>• Utilize Microsoft Excel, Word, and Outlook for various administrative tasks.<br>• Organize and maintain files, ensuring easy access to important documents.<br>• Foster positive interpersonal interactions to create a welcoming atmosphere for clients and visitors.<br>• Support team members with administrative duties as needed.
