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130 results for Help Desk Technician jobs

Cable Technician

Oklahoma City, OK
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
We are looking for a skilled Cable Technician to join our team in Oklahoma City, Oklahoma. This long-term contract position involves extensive travel, primarily from Monday to Friday, to support various projects and installations. If you have expertise in cable installation and a strong commitment to quality, we encourage you to apply. Responsibilities: • Install, maintain, and troubleshoot cable systems, including fiber optics, to ensure seamless connectivity. • Travel extensively to project sites, primarily Monday through Friday, to perform installations and repairs. • Conduct detailed inspections and testing of cabling systems to identify and resolve issues efficiently. • Collaborate with team members and clients to ensure project requirements are met on time. • Adhere to safety standards and protocols during all installations and maintenance tasks. • Utilize Microsoft Installer (MSI) tools to configure and optimize systems as needed. • Maintain accurate documentation of completed work and system configurations. • Complete drug testing as required for compliance with workplace policies. • Provide exceptional customer service while working on-site and during project interactions.
2026-04-15T00:00:00Z

Cable Technician

Ames, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a skilled Cable Technician to join our team in Ames, Iowa. In this Contract to permanent position, you will play a key role in installing, troubleshooting, and maintaining cable systems in commercial environments. The ideal candidate has hands-on experience and a strong understanding of industry standards, with a focus on delivering quality results. Responsibilities: • Install and route Cat 5 and Cat 6 cables in commercial settings, including new construction and renovation projects. • Follow industry standards to ensure proper cable installation and maintenance. • Perform conduit bending, cable testing, and troubleshooting using digital multi-meters. • Conduct networking issue diagnostics and resolve connectivity problems. • Assemble and install server racks, patch panels, and related equipment in network closets. • Execute fiber cable tasks such as anaerobic terminations, splicing, and working with SC and LC connectors. • Read and interpret schematic diagrams and line drawings to ensure accurate installations. • Maintain compliance with safety protocols and quality standards during all projects. • Collaborate with team members to complete projects efficiently and meet client expectations.
2026-04-24T00:00:00Z

Cable Technician

Athens, GA
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a Cable Technician to support installation and service work for structured cabling, network hardware, and connected security systems in Athens, Georgia. This Long-term Contract opportunity is ideal for someone who enjoys hands-on field work, organized equipment setup, and resolving technical issues across low-voltage environments. The role will contribute to reliable connectivity and physical security by assisting with new deployments, maintenance tasks, and on-site troubleshooting. Responsibilities:• Install and terminate Cat6 and other low-voltage cabling to support network, communication, and security infrastructure.• Arrange, mount, and organize equipment in racks, ensuring clean cable routing, labeling, and patching for efficient operation.• Set up and maintain network-connected devices such as switches, routers, wireless units, and related hardware in Layer 2 and Layer 3 environments.• Troubleshoot service interruptions, signal issues, and equipment faults to restore network and system performance quickly.• Support the installation and upkeep of fiber-optic and structured cabling systems at commercial or multifamily sites.• Deploy and service IP-based surveillance equipment, including cameras and recording devices, while verifying connectivity and image performance.• Assist with access control system installation by connecting and testing readers, keypads, panels, and associated door hardware.• Document site activity, equipment changes, and configuration details to help maintain accurate technical records.• Coordinate with internal teams, vendors, and site contacts during rollouts, repairs, upgrades, and hardware replacements.
2026-04-29T00:00:00Z

Cable Technician

Winter Park, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Cable Technician to support network connectivity and physical security systems across properties in Central Florida. This position is ideal for someone who enjoys hands-on field work involving cabling, network hardware, surveillance devices, and access control equipment. The role offers the opportunity to contribute to reliable communications and secure infrastructure while partnering with internal teams, vendors, and site personnel. Responsibilities:• Install and support network infrastructure equipment such as switches, routers, firewalls, and wireless devices to maintain dependable site connectivity.• Monitor system performance, investigate service interruptions, and restore functionality when network issues affect operations.• Complete rack builds, patching, cable organization, hardware swaps, and other structured cabling tasks in accordance with site standards.• Assist with multi-site deployments and provide on-location technical support for regional network implementations.• Set up and maintain IP-based video surveillance systems, including recorder configuration and camera integration with the network.• Diagnose and resolve problems involving camera connectivity, recording performance, image quality, and device placement.• Install and service electronic entry systems such as card readers, keypads, and badge access components while managing user permissions as needed.• Respond to service requests, perform preventive maintenance, document technical changes, and escalate advanced issues to engineering or IT leadership when appropriate.• Coordinate with construction teams, property staff, service providers, and vendor technicians during installations, repairs, upgrades, and equipment replacements.• Track inventory levels for networking, cabling, and security hardware to support ongoing field operations.
2026-04-29T00:00:00Z

Cable Technician

Fort Myers, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced Cable Technician to join our team in Fort Myers, Florida. This contract-to-permanent position offers an exciting opportunity to work on cutting-edge commercial AV/IT systems, providing hands-on field experience and exposure to innovative technologies. The role includes leadership opportunities, direct collaboration with senior management, and career growth through training and diverse project exposure. Responsibilities: • Install and commission Q- AV/IT systems on-site, ensuring efficient and detail-oriented execution. • Interpret blueprints and schematics to perform precise low-voltage wiring and system setup. • Troubleshoot, program, and provide ongoing support for AV/IT systems while managing field team coordination. • Utilize expertise in Q- programming and installation, handling Level 1–2 tasks effectively. • Work with advanced networking concepts such as IP configurations, VLANs, and DHCP. • Perform installation and maintenance of fiber-optic and low-voltage cabling systems. • Collaborate with the Director of Technology and other team members to ensure project success. • Adhere to industry standards and safety regulations, including OSHA compliance. • Provide support for AV systems involving Crestron, Extron, and AMX technologies. • Maintain documentation and reports to track project progress and ensure system functionality.
2026-04-14T00:00:00Z

Network Technician

Cooper City, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are hiring a Network Technician for a venue setup and breakdown project. This role will support cabling, wired and wireless networks, and event-specific network drops for large conferences, trade shows, and public events.Responsibilities include:<ul><li>Install, test, and remove network cabling throughout the venue </li><li>Deploy temporary and permanent network drops for exhibitors, facility staff, guest-access networks, production crews, POS systems, registration desks, and digital signage</li><li>Support high-density attendee Wi-Fi during live events</li><li>Troubleshoot connectivity, performance, and capacity issues under high-user load conditions</li><li>Assist with multi-stage load-in, live event support, and teardown activities</li></ul>
2026-04-23T00:00:00Z

Network Technician

Brunswick, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a hands-on Network / Field Technician to support the installation, configuration, and maintenance of network infrastructure and integrated low-voltage systems across multiple project sites.This is a field-based role with significant travel, supporting new site deployments, service work, and ongoing maintenance. The position involves a mix of networking, structured cabling, security systems, and telecommunications work in dynamic environments.
2026-04-23T00:00:00Z

Network Technician

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
OverviewHands‑on role supporting network infrastructure, security systems, and VoIP across multiple sites. Ideal for someone who enjoys field work, installs, and troubleshooting. What You’ll Do<ul><li>Install and support switches, routers, firewalls, and Wi‑Fi</li><li>Support ISP‑grade networks (routing, VLANs, basic CGNAT)</li><li>Monitor networks and respond to outages</li><li>Perform rack installs, cable management, and hardware swaps</li><li>Install and support:</li><li>IP cameras (CCTV) and NVRs</li><li>Access control systems (card readers, keypads, doors)</li><li>VoIP phones and SIP services</li><li>Troubleshoot connectivity, performance, and hardware issues</li><li>Maintain basic documentation (diagrams, configs, updates)</li><li>Work with vendors, IT teams, and site staff</li><li>Handle service tickets and preventative maintenance</li></ul>
2026-04-23T00:00:00Z

Technical Support- Tier 1

Dallas, TX
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a motivated Technical Support- Tier 1 specialist to join a customer-focused IT team in Dallas, Texas. This position supports employees with day-to-day technical issues across desktops, applications, mobile devices, and meeting technology in a services environment. It is well suited for someone with early-career IT experience who enjoys solving problems, delivering high-quality support, and building a strong foundation in enterprise technology. Responsibilities: • Provide first-line technical assistance for desktop and laptop issues, peripheral devices, printers, and commonly used business applications. • Resolve service requests and incidents by diagnosing problems, guiding users through solutions, and escalating more complex matters when needed. • Create, update, and close support tickets with clear documentation of issues, troubleshooting steps, and outcomes. • Set up and image workstations, prepare equipment for new hires, and support hardware replacement initiatives. • Manage routine account support tasks within Active Directory, including basic user access and profile assistance. • Assist employees with remote connectivity, mobile device support, and general access to firm technology resources. • Support conference rooms and meetings by helping with audio/visual equipment, virtual meeting tools, and room readiness. • Contribute to technology rollouts, software installations, system upgrades, and other endpoint support projects. • Participate in an after-hours on-call rotation to help address urgent support needs outside standard business hours.
2026-04-23T00:00:00Z

IT Support Specialist

Margate, FL
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are seeking a detail-oriented and customer-focused IT Support Specialist to join our client in Coconut Creek. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.Key Responsibilities:<ul><li>Provide second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li><li>VOIP support & administration </li><li>Server - VMware</li><li>Network support </li></ul>
2026-04-13T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary / Contract
35 - 38 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more. This role is 100% onsite. Top Skills:<ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM + Endpoint Tools</li><li>L3 Ticketing</li><li>Audio/Visual, VC</li><li>MFA</li></ul>
2026-04-17T00:00:00Z

IT Support Specialist

Tallahassee, FL
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are seeking an IT Support Specialist to provide technical support for end users across Windows-based environments. This role will support day-to-day IT operations, troubleshoot hardware and software issues, and administer core technologies including Active Directory and Microsoft 365. This is an onsite role in Tallahassee, FL. Key Responsibilities<ul><li>Provide Tier 1–2 technical support for Windows operating systems (Windows 10/11)</li><li>Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers</li><li>Support user account management in Active Directory (user creation, group membership, password resets)</li><li>Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint</li><li>Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)</li><li>Document incidents, requests, and resolutions in a ticketing system</li><li>Escalate complex issues to higher-level support teams as needed</li><li>Assist with software installs, patches, updates, and basic security best practices</li><li>Provide clear, professional communication to end users with varying technical skill levels</li></ul>
2026-04-09T00:00:00Z

IT Support Specialist

Somerset, NJ
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment. Responsibilities:• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.• Support Windows Server environments, including Active Directory and Group Policy configurations.• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.• Assist in hardware installations, upgrades, and replacements to maintain client systems.• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.• Collaborate with senior technicians on escalated issues and participate in IT-related projects.• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.
2026-04-16T00:00:00Z

Technical Product Support Analyst

Clearwater, FL
onsite
Temporary to Hire
21 - 23 USD / Hourly
Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support. Responsibilities:• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.• Maintain professionalism and de-escalate situations to ensure positive customer experiences.• Collaborate with team members to streamline communication and enhance problem-solving efforts.• Create and manage detailed documentation to support technical processes and training initiatives.• Stay updated on emerging technologies and improve technical skills continuously.• Perform repairs and maintenance on mechanical equipment as required.• Uphold teamwork and a positive attitude in all aspects of the role.• Ensure reliability and consistency in managing customer support tasks.
2026-04-14T00:00:00Z

IT Support Engineer

Saint Augustine, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a hands-on IT Systems Support Specialist to support day-to-day infrastructure operations, troubleshooting, and system maintenance in a fast-paced environment. This role is ideal for someone with a strong technical foundation who is looking to continue growing their skills across systems, networking, and virtualization.
2026-04-23T00:00:00Z

IT Support Engineer

Jacksonville, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences. Responsibilities: • Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution. • Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems. • Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users. • Manage and administer user accounts and permissions within Active Directory and Azure AD. • Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping. • Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees. • Apply updates, patches, and basic security measures to ensure system integrity. • Collaborate with senior support teams to escalate complex issues and ensure their resolution. • Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
2026-04-07T00:00:00Z

Data Center Specialist

Cleveland, OH
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Data Center Specialist to support data-focused operations for a long-term contract opportunity based in Cleveland, Ohio. This role is well suited for someone who is organized, accurate, and comfortable working with numbers while delivering responsive service to internal and external stakeholders. The ideal candidate can manage detailed tasks with minimal supervision, communicate clearly, and contribute to smooth day-to-day data and billing activities under tight timelines. Responsibilities: • Enter, review, and maintain data records with a high level of accuracy and consistency across assigned systems. • Analyze data sets and billing-related information to identify discrepancies, verify completeness, and support timely resolution of issues. • Provide attentive assistance to internal teams and external contacts, ensuring clear communication and a service-oriented approach. • Follow established procedures carefully while completing assigned tasks and projects independently within required deadlines. • Prepare, organize, and update documentation related to data handling, reporting, and collection activities. • Support billing and collection processes by validating information, tracking outstanding items, and escalating concerns when needed. • Assist in training team members on data processes, documentation standards, and accuracy expectations. • Contribute to process-related operational tasks, including updates tied to data workflows or system-related changes when assigned.
2026-04-28T00:00:00Z

Technical Support Analyst III

Richmond, VA
onsite
Temporary / Contract
30 - 30 USD / Hourly
About the RoleWe are seeking a Technical Support Analyst III (EHR Security Analyst), this role plays a critical part in securing and supporting an enterprise-level Electronic Health Record (EHR) system.You will be responsible for managing user access, enforcing security policies, and supporting end users while ensuring compliance with healthcare regulations such as HIPAA.Key Responsibilities<ul><li>Define, manage, and maintain EHR security roles, access controls, and user permissions</li><li>Map and maintain position definitions, including Millennium Position Preferences and OHPAC security groups</li><li>Provide Tier 1 support to EHR end users for access and security-related issues</li><li>Collaborate with IT, Security Officers, and compliance teams to develop and enforce security policies</li><li>Monitor user access and activity to ensure appropriate system usage</li><li>Conduct internal audits and identify potential risks or vulnerabilities</li><li>Assist in user provisioning and deprovisioning processes</li><li>Investigate and respond to security incidents, ensuring proper documentation and resolution</li><li>Support system upgrades, patches, and maintenance activities (Cerner/OHPAC)</li><li>Participate in audits (internal and external) and ensure compliance readiness</li><li>Stay current on emerging threats, regulatory updates, and security best practices</li><li>Recommend improvements to strengthen the overall EHR security environment</li></ul>
2026-05-01T00:00:00Z

Manager of Tech Support

Jacksonville, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Technical Team LeadThe Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service. Duties/Responsibilities:<ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul> Required Skills/Abilities:<ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul> Education and Experience:<ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul>
2026-04-09T00:00:00Z

Information Technology, Support

Minneapolis, MN
onsite
Temporary / Contract
17 - 20 USD / Hourly
We are looking for a detail-oriented Hardware Management Support Analyst to support the delivery, upkeep, and recovery of employee technology across the organization in Golden Valley, Minnesota. This Long-term Contract position focuses on providing a dependable, service-driven experience by ensuring laptops and related equipment are prepared, assigned, maintained, and returned in alignment with company standards. The ideal candidate brings strong organizational skills, a customer-first mindset, and the ability to manage hardware requests efficiently while maintaining security and asset accuracy. Responsibilities: • Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement. • Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines. • Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity. • Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately. • Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable. • Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes. • Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience.
2026-04-24T00:00:00Z

Field Technician

Charleston, SC
onsite
Temporary to Hire
24 - 26 USD / Hourly
We are looking for a Field Technician to join a team delivering low-voltage and security system installations across project sites in North Charleston, South Carolina. This contract opportunity with permanent potential is ideal for someone who enjoys hands-on field work and is comfortable supporting both new construction and retrofit environments. The role focuses on installing and servicing structured cabling, access control components, surveillance equipment, and network-connected devices while maintaining quality, safety, and accurate documentation. You will work closely with project leadership and field personnel to help complete installations, testing, and system startup activities. Responsibilities: • Install and support structured cabling infrastructure, including copper, fiber optic, coaxial, and other low-voltage systems used in commercial environments. • Set up and connect field devices such as wireless access points, network switches, access control panels, electrified door hardware, and related IP-based equipment. • Mount, wire, and configure analog and IP surveillance components, including cameras, recording hardware, and video management platforms. • Build cable support systems and pathways to ensure installations are organized, secure, and aligned with site requirements. • Complete terminations, testing, labeling, and documentation for horizontal and backbone cabling to support reliable system performance. • Partner with lead technicians, project managers, and other field team members to execute installation plans and resolve on-site issues efficiently. • Participate in system commissioning, functional testing, and final verification to confirm equipment operates as intended. • Record daily progress, labor hours, and completed tasks while maintaining a clean and safe job site throughout the project lifecycle. • Expand technical capabilities by learning new tools, standards, and installation methods, and provide guidance to less experienced technicians when needed.
2026-04-28T00:00:00Z

Field Technician

Florence, SC
onsite
Temporary to Hire
21 - 24 USD / Hourly
We are looking for a hands-on Field Technician to support clients across Florence, South Carolina with the setup, repair, and upkeep of business technology equipment. This contract position with permanent potential is ideal for someone who enjoys solving technical issues on-site, building strong customer relationships, and keeping office systems running reliably. The role focuses on servicing printers, copiers, connected devices, and related hardware while delivering responsive and attentive support. Responsibilities: • Install, configure, and service printers, copiers, multifunction devices, and related office technology at customer locations. • Diagnose hardware, connectivity, and performance issues using a structured troubleshooting approach and complete repairs efficiently. • Support network-connected equipment by verifying configurations, resolving communication problems, and ensuring reliable device integration. • Perform preventive maintenance to reduce downtime and extend the life of customer equipment. • Respond to service requests in a timely manner, clearly explain technical findings, and provide a high level of customer care during each visit. • Document work completed, parts used, and service outcomes accurately to maintain clear service records. • Coordinate with internal technical teams when advanced issues require additional expertise or escalation. • Manage daily field assignments independently, prioritize urgent needs, and maintain productivity across multiple client sites.
2026-04-21T00:00:00Z

Network Operations Technician (Field Technician)

Athens, GA
onsite
Temporary / Contract
25 - 27 USD / Hourly
Key Responsibilities:• Install, configure, and maintain Layer 2 and Layer 3 network equipment, including switches, routers, firewalls, and wireless access points.• Support ISP-grade services, encompassing routing, VLAN segmentation, and basic troubleshooting of CGNAT environments.• Monitor network performance and respond to outages or service degradation promptly.• Perform cable management, patching, rack installations, and hardware replacements as needed.• Assist with POP site support and oversee regional network deployments.• Install and maintain IP-based camera systems (CCTV) for security.• Configure NVRs/DVRs and manage camera network integration.• Troubleshoot connectivity, image quality, and recording issues to ensure optimal system performance.• Ensure proper placement and functionality of surveillance equipment.• Install and configure VoIP phones along with related hardware.• Support call routing, provisioning, and troubleshoot phone system issues efficiently.• Collaborate with service providers to resolve escalated telecom issues.• Maintain accurate documentation of phone extensions and system configurations.• Install and maintain electronic access control systems, such as card readers, keypads, and badge systems.• Configure user credentials and access permissions for security systems.• Troubleshoot door hardware, access panels, and connectivity issues as necessary.• Coordinate with property teams to ensure secure and functional entry systems.• Respond to service tickets and resolve issues in a timely manner to enhance user satisfaction.• Perform preventative maintenance on network and security systems to avoid downtime.• Document configurations, network diagrams, and service updates for future reference.• Escalate complex issues to Network Engineering or IT leadership as needed.• Coordinate with construction, IT, and property management teams during new site deployments.• Provide status updates on installations and repairs to stakeholders.• Support vendor technicians during equipment upgrades or replacements.• Maintain an inventory of networking and security equipment to ensure operational readiness.
2026-04-21T00:00:00Z

Field Service Technician

Florence, SC
onsite
Temporary / Contract
21 - 25 USD / Hourly
We are seeking a Field Service Technician to support clients with installation, maintenance, and repair of office technology equipment. This is a hands-on, customer-facing role ideal for someone who thrives in the field and enjoys troubleshooting a wide range of technical issues.Key Responsibilities:<ul><li>Install, maintain, and repair printers, copiers, and office technology equipment</li><li>Troubleshoot hardware, connectivity, and performance issues on-site</li><li>Configure and support basic networking (connectivity, device integration, etc.)</li><li>Provide timely, high-quality service and support to end users</li><li>Partner with internal teams to resolve more complex technical issues</li><li>Ensure equipment is running efficiently and meeting client needs</li></ul>
2026-04-16T00:00:00Z

ICT Systems Technician – Level I

Waterbury, CT
onsite
Permanent / Full Time
44000 - 45000 USD / Yearly
We are looking for a motivated IT Technician – Level I to provide exceptional technical support and assistance to end users. Based in Waterbury, Connecticut, this role involves troubleshooting, maintaining, and configuring hardware, software, and audio/visual equipment. The ideal candidate will have a strong customer service mindset, excellent communication skills, and the ability to adapt to a collaborative and dynamic environment. Responsibilities:• Set up and dismantle computer and audio/visual equipment for meetings, events, and classroom activities as requested.• Log and manage all technical support requests using a ticketing system to ensure timely resolution and maintenance tracking.• Install and configure new devices, ensuring they are added to Active Directory Domain and/or Azure Autopilot.• Maintain and update antivirus software, offering guidance and troubleshooting assistance to users.• Prepare and organize computer labs in buildings and offices.• Assist users with the setup and operation of audio/visual equipment for events in public spaces.• Monitor and manage inventory, recommending repairs, replacements, or storage of equipment as needed.• Communicate effectively with end users to address technology-related concerns and scheduling requirements.• Follow organizational policies, including dress codes and procedural guidelines, while taking on additional responsibilities as assigned.
2026-04-20T00:00:00Z

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