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151 results for Help Desk Technician jobs

PC Technician

Annapolis, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are looking for a skilled PC Technician to join a Long-term Contract assignment supporting a 24/7 network operations environment in Annapolis, Maryland. In this role, you will help maintain service continuity by investigating incidents, supporting customers, and assisting with the performance of critical network and communications systems. The position is well suited for someone who can balance technical troubleshooting with strong customer support while working across multiple monitoring areas and shift-based operations. This is a swing shift role. Working hours are 3pm-11:30pm EST Responsibilities:• Oversee network and system monitoring tools to detect service interruptions and respond quickly to operational alerts.• Coordinate with telecommunications providers and internal support teams to help restore impacted services as efficiently as possible.• Maintain accurate, timely incident records in the designated ticketing and incident management platforms.• Investigate routine to moderately complex network and systems issues, resolve problems within established procedures, and escalate when deeper support is needed.• Support the reliability of IP-based infrastructure, messaging platforms, and air-to-ground communication systems by identifying faults and assisting with corrective action.• Work closely with senior technicians and leadership to address customer-impacting events and contribute to service recovery efforts.• Evaluate system performance, troubleshoot recurring issues, and recommend process or tool improvements that increase operational efficiency.• Assist with deployment, configuration, maintenance, and ongoing monitoring activities across transport, datalink, and application support functions.• Participate in network solution planning and configuration activities while providing clear technical guidance to customers and business teams.• Complete cross-training across multiple operational support areas within the expected onboarding timeframe and provide coverage during weekends or holidays as required in a 24/7 environment.
2026-06-23T00:00:00Z

PC Technician

Feasterville-Trevose, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a PC Technician to support a long-term contract assignment in Feasterville Trevose, Pennsylvania. In this role, you will help prepare end users for a Microsoft Entra deployment by guiding them through account setup, data synchronization, and workstation readiness. This position is ideal for someone who is comfortable working hands-on with computer hardware, assisting users directly, and following a structured process across multiple site visits. Responsibilities: • Support Microsoft Entra deployment activities by assisting users with device setup and access preparation at assigned locations. • Guide employees through OneDrive synchronization, Microsoft Authenticator configuration, and browser data transition to a supported environment. • Reimage workstations and install a clean operating system to prepare devices for redeployment. • Help end users sign in to newly configured computers and confirm successful access to required business applications and services. • Transfer and validate user data from cloud-based storage into the appropriate organizational environment after device setup. • Troubleshoot basic hardware, software, and connectivity issues during deployment tasks and escalate unresolved problems to the designated support team. • Follow established scripts and deployment procedures to maintain consistency, accuracy, and a positive user experience throughout the rollout.
2026-07-13T00:00:00Z

PC Technician

Campbell, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a PC Technician to support day-to-day hardware needs for a Contract position based in Campbell, California. This role focuses on preparing, installing, troubleshooting, and maintaining computer equipment and peripheral devices in a hands-on environment. The ideal candidate is comfortable working with both Dell Technologies and Apple devices while ensuring reliable workstation setup and connectivity for end users. Responsibilities: • Install, configure, and deploy desktop and laptop hardware for users across the site. • Diagnose and resolve issues involving computers, peripherals, and other associated hardware components. • Set up and organize cabling for workstations, devices, and related equipment to maintain safe and reliable connectivity. • Perform hardware replacements, upgrades, and basic repair tasks on supported systems and accessories. • Provide technical support for Dell Technologies and Apple devices, including initial setup and ongoing troubleshooting. • Test equipment after installation or repair to confirm proper performance and user readiness. • Track completed work, device status, and hardware inventory to support efficient operations.
2026-07-10T00:00:00Z

PC Technician

South Plainfield, NJ
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated PC Technician to join our team in South Plainfield, New Jersey. This is a contract position with the potential for long-term employment, perfect for a proactive individual who thrives in a hands-on, support-focused role. The ideal candidate will provide technical support across multiple locations, ensuring smooth business operations and resolving technical issues efficiently. Responsibilities: • Provide comprehensive desktop and PC support across main and satellite office locations. • Troubleshoot and maintain printers, including high-volume and specialized label printers. • Offer basic support for NetSuite and assist with related system issues. • Manage and support the RingCentral communication platform. • Maintain and troubleshoot security camera systems to ensure functionality. • Address and resolve hardware and software issues in a Windows/Microsoft environment. • Collaborate with a small IT team to ensure seamless technology operations. • Travel occasionally to satellite locations to provide on-site technical support. • Respond promptly to reactive troubleshooting needs in a fast-paced environment. • Assist with general IT support tasks as they arise across business operations.
2026-06-23T00:00:00Z

PC Technician

Feasterville-Trevose, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a PC Technician to support end users during a Microsoft Entra deployment in Feasterville Trevose, Pennsylvania. This Long-term Contract position focuses on preparing user devices, guiding employees through authentication setup, and ensuring a smooth transition to refreshed workstations. The ideal candidate is comfortable following defined processes, working directly with users, and resolving common hardware and software setup needs in a fast-paced environment. Responsibilities: • Support the Microsoft Entra rollout by preparing user devices and completing assigned setup activities at each site. • Guide employees through OneDrive synchronization, multi-factor authentication enrollment with Microsoft Authenticator, and browser profile transition from Chrome to Edge. • Reimage workstations with a clean operating system installation as part of device refresh and deployment tasks. • Assist users with accessing their newly configured computers and confirm successful sign-in to required systems. • Transfer and validate user files so business-related documents and resources are available in the appropriate organizational environment. • Test access to essential applications, accounts, and services to ensure each user is ready to work after deployment. • Document issues encountered during setup and escalate complex user or device problems to the designated support team for further resolution. • Handle basic hardware-related tasks involving desktops, laptops, cables, and peripheral equipment as needed during deployment activities.
2026-07-13T00:00:00Z

PC Technician

Feasterville-Trevose, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a PC Technician to support end users during a Long-term Contract engagement in Feasterville Trevose, Pennsylvania. This position focuses on preparing users and devices for a Microsoft Entra rollout by guiding account setup, data synchronization, and workstation readiness. The technician will provide hands-on assistance across multiple site visits, ensuring employees can access their systems, files, and business applications with minimal disruption. Responsibilities: • Guide users through OneDrive synchronization and help configure secure access using Microsoft Authenticator. • Support the transition of browser-based user information by moving necessary data and settings into Microsoft Edge. • Reimage workstations and perform clean operating system installations on assigned computers after initial site activities are completed. • Assist employees with signing in to newly prepared devices and confirm successful access to their accounts. • Move user files from cloud storage into the required organizational environment and verify availability of work-related resources. • Test core applications and services after setup to ensure each user can perform daily job functions without issue. • Document problems encountered during deployment activities and escalate unresolved user or device issues to the appropriate support team. • Handle hardware-related tasks such as workstation setup, peripheral connections, and basic cabling as needed at each location.
2026-07-13T00:00:00Z

PC Technician

Feasterville-Trevose, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a PC Technician to support a large-scale endpoint deployment initiative in Feasterville Trevose, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is comfortable working directly with end users, preparing devices for production use, and ensuring a smooth setup experience across multiple sites. The role combines hands-on technical work with user-facing support, requiring strong attention to detail and a consistent approach to device configuration and data readiness. Responsibilities: • Prepare users for device deployment by confirming cloud file synchronization, setting up secure authentication access, and transferring browser-based work data to the required platform. • Reimage workstation hardware and install a clean operating system to align devices with current technical standards. • Guide employees through first-time sign-in on newly deployed computers and help them regain access to their work environment. • Move required files from cloud storage into the appropriate organizational environment and verify successful access to business applications and services. • Follow established deployment procedures at each site to complete device setup accurately and efficiently. • Troubleshoot hardware, operating system, and access issues during the rollout and escalate complex cases to the designated support team when needed. • Provide in-person technical assistance to end users throughout the deployment process to minimize downtime and confusion.
2026-07-13T00:00:00Z

PC Technician

Austin, TX
onsite
Temporary / Contract
20 - 25 USD / Hourly
PC TechnicianContract | Austin, TX | Onsite We are looking for a PC Technician to support a contract assignment in Austin, Texas. This Contract position focuses on relocating and re-establishing workstation equipment, confirming that each setup is fully operational, and maintaining an organized work area throughout the project. The ideal candidate is comfortable handling computer hardware, peripherals, and cabling. Responsibilities:• Move new workstation setups with care and attention to equipment safety.• Reassemble and reconnect monitors, docking stations or desktops, and related peripherals at their new locations.• Test each workstation after installation to confirm monitors, input devices, webcams, headsets, and connected hardware are functioning correctly.• Organize and route cables neatly to create safe, tidy, and well-organized workspaces.• Remove packaging materials, empty boxes, and other debris to keep the work area clean during and after setup activities.• Handle hardware components such as HP monitors, docking equipment, keyboards, mice, webcams, and headsets in accordance with onsite requirements.• Identify and report any damaged, missing, or nonfunctional equipment encountered during relocation and setup.
2026-07-01T00:00:00Z

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-06-23T00:00:00Z

Tech Support Manager

Little Rock, AR
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency. Responsibilities: • Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition. • Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas. • Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly. • Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations. • Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials. • Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources. • Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability. • Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting. • Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies. • Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.
2026-06-11T00:00:00Z

Desktop Support Analyst

Westlake Village, CA
remote
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Desktop Support Analyst to provide reliable day-to-day technical assistance for end users in Westlake Village, California. This Long-term Contract position is ideal for someone who enjoys solving hardware, software, and mobile device issues in a fast-paced environment while delivering a high level of customer service. The role will support a mixed technology landscape and help keep employees productive through responsive troubleshooting, device setup, and access support. Responsibilities: • Deliver front-line technical support for desktops, laptops, mobile devices, and common workplace peripherals, resolving issues efficiently in person and through remote channels. • Configure, deploy, and maintain Windows and Mac computers along with iOS and Android devices to meet user and business needs. • Troubleshoot problems involving printers, docking stations, monitors, keyboards, mice, webcams, Bluetooth accessories, and related end-user equipment. • Support employees with Microsoft 365 applications and services, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint Online, and other collaboration tools. • Use administrative tools within the Microsoft 365 environment, such as Entra, Intune, and Defender, to assist with account support, device management, and security-related tasks. • Manage incidents and service requests through the IT ticketing system, ensuring proper documentation, timely follow-up, and escalation when needed. • Handle user access requests, approvals, and permission updates in alignment with established support procedures and internal controls. • Contribute to secure support practices by following principles related to least-privilege access, segregation of duties, and general cybersecurity awareness.
2026-07-14T00:00:00Z

Desktop Support Analyst

Richmond, VA
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
OverviewSeeking a hands-on Desktop Support Analyst with strong end-user support experience and a Dell Certified Technician (hardware repair/field service) credential. This role focuses on troubleshooting, repairing, and deploying Dell systems while providing high-quality support in an enterprise environment. Key Responsibilities<ul><li>Deliver onsite and remote support for desktops, laptops, and peripherals</li><li>Diagnose and resolve hardware, OS, and application issues in Windows environments</li><li>Perform Dell-certified hardware diagnostics, break/fix repairs, and parts replacement</li><li>Image, configure, and deploy new systems and upgrades</li><li>Manage users and access in Active Directory and support Microsoft 365</li><li>Track and resolve tickets within ServiceNow or similar systems</li><li>Escalate complex issues and collaborate with infrastructure teams</li><li>Maintain asset inventory and ensure compliance with IT standards</li></ul>
2026-07-08T00:00:00Z

Desktop Support Analyst

Oklahoma City, OK
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to deliver hands-on technical assistance for employees across a distributed organization in Oklahoma City, Oklahoma. This Contract position focuses on resolving day-to-day technology issues, supporting workplace devices and applications, and providing a dependable service experience for users at all levels, including leadership. The ideal candidate will combine strong troubleshooting ability with clear communication and a customer-focused approach to keep business operations running smoothly. Responsibilities: • Deliver front-line technical support for staff by diagnosing and resolving issues involving desktops, laptops, software, peripherals, and connectivity. • Manage assigned service requests from intake through closure, ensuring updates are documented and issues are addressed within expected response timelines. • Support Microsoft 365 tools and related services, helping users navigate application problems and restore productivity quickly. • Administer routine user access tasks such as account updates, password assistance, and permissions support within Active Directory. • Record incidents, troubleshooting activity, and final outcomes accurately in the service management system to maintain clear support history. • Prepare and deploy desktop and laptop equipment, including imaging devices, installing required applications, and configuring systems for end users. • Troubleshoot and coordinate resolution for more complex technical problems by engaging the appropriate internal support teams when needed. • Contribute to mobile device support, asset tracking, and equipment lifecycle activities, including inventory control and procurement coordination. • Recognize repeated technical issues and share patterns or improvement opportunities with IT leadership and project teams.
2026-07-08T00:00:00Z

Desktop Support Analyst

New Castle, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to assist on a 4 week engagement for our manufacturing client. This onsite role is ideal for a hands-on team member who can provide dependable end-user support, troubleshoot workstation issues, and help maintain a stable desktop computing environment. The position will support daily technical operations while assisting with a Windows 11 deployment across the organization during a 4-week engagement. Responsibilities:• Provide onsite desktop support for employees by diagnosing and resolving hardware, software, and peripheral issues in a timely manner.• Install, configure, and maintain Windows-based workstations, ensuring devices are set up according to operational standards.• Support the rollout of Windows 11 by preparing machines, assisting with upgrades, and addressing post-deployment user issues.• Manage user account and access-related requests within Active Directory, including basic permissions and account support tasks.• Perform device imaging, configuration updates, and asset setup activities to keep end-user equipment ready for business use.• Troubleshoot Windows 10 and Windows 11 environments to restore functionality and minimize disruption to daily operations.• Coordinate with internal teams to escalate more complex technical incidents and help drive issues through resolution.• Document support activities, recurring problems, and technical solutions to improve service consistency and future troubleshooting.
2026-07-14T00:00:00Z

Microsoft 365 Technician

Norman, OK
onsite
Temporary to Hire
38.95 - 45.1 USD / Hourly
We are looking for a Microsoft 365 Technician to join a growing IT services team supporting a wide range of business clients in Oklahoma. This contract-to-permanent position is ideal for a hands-on team member who can balance field service work with technical support, delivering dependable solutions across Microsoft 365, networking, servers, and end-user systems. The role involves frequent onsite support, strong customer interaction, and practical troubleshooting for both residential and commercial environments. Responsibilities: • Deliver onsite technical support for residential and commercial customers, resolving issues related to internet connectivity, workstations, servers, and network infrastructure. • Install, diagnose, and repair cabling and internet equipment, including tasks that require working from ladders and handling physical hardware in the field. • Administer Microsoft 365 environments by supporting user onboarding, configuration, and issue resolution across Exchange Online, Teams, SharePoint, and OneDrive. • Maintain and support Azure-based services such as Azure AD, identity controls, and conditional access to help secure and manage client environments. • Troubleshoot a broad range of devices and platforms, including Windows systems, Mac computers, Apple devices, Android devices, and common business hardware. • Provide responsive help desk assistance with a clear, approachable communication style that builds trust with end users and clients. • Assist with break-fix service requests and client environment updates, including activities related to moving customer systems into managed service support models. • Document work performed, mileage, and technical findings accurately while coordinating effectively with internal teams and client stakeholders.
2026-06-16T00:00:00Z

Data Center/Cable Technician

Lenoir, NC
onsite
Temporary / Contract
25 - 25 USD / Hourly
Overview of project/skills required:We are looking for a Level 1 Cable Technician to support an onsite project in Lenoir, NC. This contract opportunity is ideal for someone who enjoys hands-on technical work and can contribute to structured fiber installation efforts in a detail-oriented environment. The position focuses on low-voltage and fiber-related cabling tasks, with a steady Monday through Friday schedule of 7a-3p and no overtime expected. Key ResponsibilitiesThe Cable Technician is responsible for executing structured cabling and fiber installation/decommissioning tasks under the direction of senior technicians or leads. This role is hands-on and task-driven, with no decision-making authority.<ul><li>Install, route, and secure fiber and copper cabling per project plans and standards</li><li>Pull, dress, label, and terminate fiber cables as instructed</li><li>Pull, decommission and recycle cable that is in line with the standards set</li><li>Assist with fiber placement in racks, trays, and pathways</li><li>Maintain clean and organized work areas in active data centers or network environments</li><li>Follow safety, security, and quality procedures at all times</li></ul>
2026-06-29T00:00:00Z

Sr. Service Desk

Los Angeles, CA
onsite
Temporary / Contract
35 - 37 USD / Hourly
We are seeking an experienced and dedicated Sr Service Desk specialist to join our client's team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization. This role is fully onsite in Los Angeles, CA. Responsibilities:• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.• Maintain clear and attentive communication while assisting executives and other users with technical challenges.• Document all support activities thoroughly to ensure accurate tracking and resolution.• Collaborate with team members to identify and implement solutions for recurring technical issues.• Provide guidance and training to users on system functionalities and best practices.• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.• Stay updated on current technologies to better support end users and improve service delivery.• Adhere to organizational policies and procedures while maintaining a high level of integrity.• Utilize remote access tools effectively to troubleshoot and resolve issues.• Support system changes or upgrades as needed, ensuring minimal disruption to operations.
2026-07-07T00:00:00Z

IT Support Technician - Level 1

Buda, TX
onsite
Temporary / Contract
25 - 30 USD / Hourly
IT Field Technician - TRAVEL REQUIREDOnsite | Buda, TX | Contract Robert Half is partnering with a company in Buda, TX to identify a hands-on IT Support Technician to provide frontline technical assistance. This contract position is ideal for someone who enjoys solving everyday hardware and software issues, supporting end users in both office and industrial settings, and staying responsive to operational needs. The role includes on-site troubleshooting, device deployment, and local travel to nearby work locations as needed. POSITION: FIELD SERVICE TECHNICIANLOCATION: BUDA, TX DURATION: 4 MONTHSRATE: $30 Responsibilities:<ul><li>Set up printers, take direction to go reconfigure printers, </li><li>Mount hardware</li><li>Take a rack and set it up</li><li>Assist with cabling</li><li>Provides onsite support during SD-WAN and enterprise network cutovers, </li><li>Assist with deployment, connectivity validation, troubleshooting, and end-user support</li><li>100% onsite: needs to be someone will to travel and be onsite to fit our network cutover plan across 60+ sites around the country (majority of sites are located in TX with around 12 sites located outside of TX)</li></ul>
2026-07-14T00:00:00Z

Tier II Help Desk Analyst

Austin, TX
onsite
Temporary / Contract
23 - 30 USD / Hourly
Tier II Help Desk AnalystOnsite | Austin, TX | Contract-to-Hire Join a fast-growing, innovative company in Austin that is scaling rapidly and investing heavily in technology, people, and infrastructure. This is an opportunity to step into a highly visible support role where you will directly influence employee productivity, system reliability, and overall user experience. This environment is ideal for someone who wants to move beyond basic ticket resolution and grow into systems administration, cloud support, or endpoint engineering. You will work alongside a collaborative IT team, gain exposure to modern tools, and play a key role in supporting a dynamic and evolving workforce. What You'll Do:<ul><li>Resolve escalated Tier I support issues and serve as a key point of contact for complex troubleshooting</li><li>Manage and prioritize tickets within ServiceNow (ITSM), ensuring timely resolution and strong user communication</li><li>Support a predominantly MacOS environment, including device troubleshooting, configurations, and performance issues</li><li>Troubleshoot audio/visual (AV) issues including conference rooms, collaboration tools, and meeting technologies</li><li>Provide end-user support across the Microsoft ecosystem, including M365 administration, Azure Active Directory (Entra ID) access management, and Intune device management and policy support</li><li>Execute user lifecycle processes, including new hire onboarding and provisioning, offboarding and deprovisioning, as well as access management and permission troubleshooting</li><li>Handle common support requests such as password resets, account lockouts, distribution list creation, and end-user support across hardware and software</li><li>Identify recurring issues and contribute to process improvements and documentation</li></ul>
2026-06-25T00:00:00Z

Part-Time Desktop Support Specialist

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a part-time Desktop Support Analyst (25–30 hours/week) to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This long-term contract opportunity is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team. Responsibilities:• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.
2026-07-13T00:00:00Z

Data Center/Cabling Technician

Lenoir, NC
onsite
Temporary / Contract
25 - 25 USD / Hourly
OverviewOur client, at top 3 tech organization in the world, is seeking a Level 1 Cable Technician to support an onsite project in Lenoir, North Carolina. This contract opportunity is ideal for someone who enjoys hands-on technical work and can contribute to structured fiber installation efforts in a detail-oriented environment. The position focuses on low-voltage and fiber-related cabling tasks, with a steady Monday through Friday schedule of 7a-3p and overtime approved at the direction of the Lead onsite. Key ResponsibilitiesThe Cable Technician is responsible for executing structured cabling and fiber installation/decommissioning tasks under the direction of senior technicians or leads. This role is hands-on and task-driven, with no decision-making authority.<ul><li>Install, route, and secure fiber and copper cabling per project plans and standards</li><li>Pull, dress, label, and terminate fiber cables as instructed</li><li>Pull, decommission and recycle cable that is in line with the standards set</li><li>Assist with fiber placement in racks, trays, and pathways</li><li>Maintain clean and organized work areas in active data centers or network environments</li><li>Follow safety, security, and quality procedures at all times</li></ul>
2026-07-10T00:00:00Z

IT Systems & Network Technician

Burton, MI
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
Our Client is looking for an IT Systems & Network Technician to support clients in Flint- Metro, Michigan by delivering dependable technical assistance across both systems and network environments. This position blends hands-on troubleshooting with proactive infrastructure support, making it ideal for someone who can balance end-user service with strong networking knowledge. The successful candidate will help maintain secure, stable client environments while keeping technical records organized and current. Responsibilities:• Provide first- and second-level technical support for client systems, resolving issues related to desktops, servers, connectivity, and user access.• Configure, maintain, and troubleshoot network equipment and security devices, including firewalls, routers, VPNs, and cloud-managed networking platforms.• Monitor client environments to identify performance concerns, service interruptions, and security risks before they become larger problems.• Administer Windows 10 and 11 endpoints along with Windows Server systems, including core services such as Active Directory, Group Policy, and network infrastructure roles.• Support identity and access management processes using tools such as Azure AD / Entra ID and multi-factor authentication platforms like Cisco Duo.• Document network layouts, system configurations, support activity, and remediation steps to ensure accurate technical records across client accounts.• Use remote monitoring, management, and service tracking platforms to manage tickets, prioritize work, and deliver timely updates to stakeholders.• Contribute to infrastructure improvements and technical changes, including system upgrades or internal platform transitions when assigned.
2026-07-14T00:00:00Z

Level 3 IT Technician

Savannah, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an experienced Level 3 IT Technician to provide advanced technical support while handling systems and network administration responsibilities. This role will troubleshoot complex issues, maintain client environments, and assist with technical implementations and infrastructure projects.
2026-07-08T00:00:00Z

L3 Helpdesk Engineer / Systems Administrator

New York, NY
onsite
Permanent / Full Time
100000 - 130000 USD / Yearly
We are looking for an experienced L3 Helpdesk Engineer / Systems Administrator to provide senior-level technical support and infrastructure leadership. This role is ideal for a hands-on, detail-oriented individual who can resolve high-impact issues, strengthen core systems, and help shape reliable support practices across Microsoft, cloud, and virtualization environments. You will work across escalated incidents, strategic improvements, and project delivery while guiding entry-level team members and maintaining strong technical standards. Responsibilities: • Act as the highest technical escalation resource for challenging production incidents, driving issues through to resolution with urgency and precision. • Troubleshoot and resolve complex problems across cloud platforms, server infrastructure, identity services, endpoints, and business applications. • Conduct detailed root cause investigations and implement corrective actions that reduce recurring issues and improve service stability. • Architect, deploy, and support scalable IT solutions across Microsoft 365, Windows Server, Azure, and hybrid environments. • Oversee advanced technical initiatives for internal teams and clients, ensuring milestones, quality expectations, and operational readiness are met. • Transition newly introduced services and platforms into steady-state support by establishing support procedures, documentation, and ownership. • Provide day-to-day guidance to Level 1 and Level 2 engineers through mentoring, technical coaching, and escalation support. • Administer core Microsoft technologies including Exchange Online, Teams, SharePoint, OneDrive, VMware vSphere/vCenter, Azure Virtual Desktop, FSLogix, and multi-session Windows environments. • Manage identity, security, and endpoint platforms by supporting Microsoft Entra ID, Intune, Autopilot, and automation efforts through PowerShell scripting.
2026-06-22T00:00:00Z

IT Technician Level 3

Midland, TX
onsite
Temporary / Contract
35 - 40 USD / Hourly
We are looking for a hands-on Level 2/3 IT Technician to be a go-to technical resource for our entire organization. In this role you’ll do a bit of everything — supporting users day to day, tackling the tougher problems that come your way, and owning our ticketing system end to end. You’ll be the person who keeps support organized, responsive, and moving, while also digging into complex systems and network issues when they come up. POSITION: IT TECHNICIAN LEVEL 3LOCATION: MIDLAND, TXSALARY: 70-80K Primary Responsibilities<ul><li>Serving as a hands-on point of support for users across the company, in person, over the phone and email.</li><li>Owning and administering the ticketing system — triaging, prioritizing, assigning, and tracking tickets from open to resolution</li><li>Resolving a wide range of hardware, software, network, and account issues, and escalating or researching the complex ones through to a fix</li><li>Supporting and troubleshooting Windows Server, Active Directory, and Microsoft 365 / Entra ID, and other Microsoft Admin portals</li><li>Troubleshooting network connectivity (TCP/IP, DNS, DHCP, VPN, Wi-Fi) across corporate and field locations</li><li>Handling endpoint setup, imaging, patching, and device management (e.g., Intune/MDM)</li><li>Building and maintaining documentation, knowledge-base articles, and support procedures</li><li>Using scripting/automation (PowerShell or similar) where it helps reduce manual work</li></ul>
2026-07-13T00:00:00Z

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