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150 results for Help Desk Technician jobs

Cable Technician

Ames, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a skilled Cable Technician to join our team in Ames, Iowa. In this Contract to permanent position, you will play a key role in installing, troubleshooting, and maintaining cable systems in commercial environments. The ideal candidate has hands-on experience and a strong understanding of industry standards, with a focus on delivering quality results. Responsibilities: • Install and route Cat 5 and Cat 6 cables in commercial settings, including new construction and renovation projects. • Follow industry standards to ensure proper cable installation and maintenance. • Perform conduit bending, cable testing, and troubleshooting using digital multi-meters. • Conduct networking issue diagnostics and resolve connectivity problems. • Assemble and install server racks, patch panels, and related equipment in network closets. • Execute fiber cable tasks such as anaerobic terminations, splicing, and working with SC and LC connectors. • Read and interpret schematic diagrams and line drawings to ensure accurate installations. • Maintain compliance with safety protocols and quality standards during all projects. • Collaborate with team members to complete projects efficiently and meet client expectations.
2026-07-07T00:00:00Z

Oracle HCM Help Desk Configuration

Reading, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Oracle HCM Help Desk Configuration specialist to support a long-term contract opportunity in Reading, Pennsylvania. This role focuses on shaping and optimizing an Oracle HCM Help Desk environment that strengthens HR service delivery, improves case handling, and creates a more efficient support experience for employees. The position will partner with HR, IT, and operational stakeholders to translate business needs into practical system solutions while promoting scalable, sustainable platform improvements. Responsibilities: • Collaborate with HR, IT, and cross-functional stakeholders to evaluate existing employee support processes and identify opportunities to improve service delivery through Oracle HCM Help Desk. • Facilitate discovery sessions to capture business needs, define workflow expectations, and convert operational goals into effective system designs. • Configure core Help Desk capabilities such as request classifications, work queues, assignment logic, alerts, service levels, role-based access, and knowledge resources. • Turn functional objectives into detailed configuration activities that support a reliable and scalable Oracle HCM solution. • Enhance platform performance by refining automation, strengthening self-service options, and improving reporting and overall user experience. • Participate in test planning, execution, issue resolution, deployment support, and stabilization activities following release or go-live events. • Prepare clear documentation covering process definitions, configuration choices, testing outcomes, and support guidance for ongoing system maintenance. • Act as the liaison between business users and technical teams to ensure the final solution aligns with organizational needs and established Oracle best practices.
2026-06-15T00:00:00Z

Network Technician

Germantown, WI
onsite
Permanent / Full Time
55000 - 75000 USD / Yearly
We are looking for a Systems Administrator to support daily IT operations and deliver dependable technical solutions for users in Germantown, Wisconsin. This role combines hands-on troubleshooting, system configuration, product support, and project participation, making it ideal for someone who is comfortable balancing operational support with technical ownership. The successful candidate will help maintain reliable infrastructure, resolve escalated issues, and contribute to a smooth technology experience across the organization. This opportunity offers a hybrid schedule; candidate's must be local to the Greater Milwaukee area. Responsibilities:• Resolve escalated support incidents by investigating technical problems, identifying root causes, and delivering timely solutions that meet service expectations.• Handle advanced service requests that require strong judgment, technical knowledge, and tailored support across systems and devices.• Build, configure, and prepare equipment such as desktop workstations, network hardware, cameras, entry-level servers, and printers for deployment.• Coordinate incoming and outgoing hardware shipments while keeping inventory records accurate and up to date.• Track technology assets, perform routine inventory checks, and help ensure the availability of equipment and replacement parts.• Provide both remote and onsite technical assistance, responding professionally to service needs and restoring functionality as quickly as possible.• Support employee onboarding and offboarding by setting up accounts, devices, and access while ensuring secure transitions for departing staff.• Serve as the primary technical owner for assigned products, maintaining documentation, overseeing updates, and managing ongoing performance and issue resolution.• Contribute to both customized and repeatable project work by completing assigned deliverables and supporting implementation activities.• Participate in an on-call rotation to address urgent after-hours issues and help maintain system stability and business continuity.
2026-07-14T00:00:00Z

Network Technician

Mojave, CA
onsite
Temporary / Contract
23.75 - 35 USD / Hourly
*Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for an Network Technician / Jr. Network Administrator with a background in networking, fiber optics, cabling, and network hardware. If this sounds like your background, then this Network Technician / Jr. Network Administrator role is for you. For this opportunity, you will work onsite in Mojave, CA area. Position: Network Technician / Jr. Network AdministratorHours/Duration: 40 hrs/wk, M-F, PST Hours, CTH/FTETop Skills: Network Fundamentals, Devices, Connections, Fiber, CablingCompany: Aerospace Responsibilities:• Install, route, and terminate fiber and low-voltage cabling to support network connectivity and equipment deployments.• Diagnose and resolve wiring, connection, and signal issues across structured cabling and related infrastructure.• Perform onsite network support tasks within a NOC-focused environment, including basic troubleshooting of switches, wireless connectivity, and associated hardware.• Provide technical assistance for desktop and workstation issues involving both hardware and software components.• Support systems running Windows and, when needed, assist with macOS or Linux-based devices.• Use lifts safely to complete overhead cabling, equipment access, and installation activities in accordance with site requirements.• Move and handle tools, cable materials, and equipment weighing more than 25 pounds as part of daily fieldwork.• Contribute to operational support activities in the client environment while following established technical and workplace procedures. *Email brendan.steele@rht(.com) for consideration*
2026-06-16T00:00:00Z

IT Support Specialist

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Support SpecialistWe are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.Responsibilities<ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul>
2026-07-01T00:00:00Z

IT Support Specialist

Tallahassee, FL
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are seeking an IT Support Specialist to provide technical support for end users across Windows-based environments. This role will support day-to-day IT operations, troubleshoot hardware and software issues, and administer core technologies including Active Directory and Microsoft 365. This is an onsite role in Tallahassee, FL. Key Responsibilities<ul><li>Provide Tier 1–2 technical support for Windows operating systems (Windows 10/11)</li><li>Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers</li><li>Support user account management in Active Directory (user creation, group membership, password resets)</li><li>Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint</li><li>Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)</li><li>Document incidents, requests, and resolutions in a ticketing system</li><li>Escalate complex issues to higher-level support teams as needed</li><li>Assist with software installs, patches, updates, and basic security best practices</li><li>Provide clear, professional communication to end users with varying technical skill levels</li></ul>
2026-06-24T00:00:00Z

IT Support Specialist

South Amboy, NJ
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for an IT Support Specialist to provide dependable technical assistance for end users and client environments in New Jersey. This position is ideal for someone who can work independently, contribute effectively within a team, and step into daily support work with minimal ramp-up time. The role centers on desktop and Microsoft 365 support while also assisting with security issues, basic server needs, and on-site client service when required. Responsibilities: • Deliver technical support for users both remotely and at client locations within a reasonable local travel radius. • Resolve issues involving Windows desktops, user workstations, and common operating system problems to keep employees productive. • Support Microsoft 365 environments, including account access, application troubleshooting, and day-to-day end-user assistance. • Investigate and remediate malware, virus, and other endpoint security incidents using sound troubleshooting practices. • Assist with Windows Server problem resolution and perform basic repair or support tasks when server-related issues arise. • Perform entry-level network setup and diagnostic work to identify connectivity problems and support stable infrastructure. • Use service desk tools and support platforms to document requests, manage tickets, and provide timely follow-up. • Communicate clearly with users, prioritize issues appropriately, and escalate concerns when additional expertise is needed.
2026-06-24T00:00:00Z

IT Support Specialist

Pittsburgh, PA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an IT Support Specialist to provide hands-on technical assistance and dependable end-user support in Pittsburgh, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day technology issues, maintaining workplace systems, and delivering a strong service experience across a dynamic business environment. The role will focus on desktop support, user access management, device setup, and troubleshooting across hardware, software, and connectivity needs. Responsibilities: • Deliver first- and second-level technical support for computers, operating systems, software applications, and peripheral equipment. • Diagnose and resolve issues affecting desktops, laptops, mobile devices, and commonly used business tools in a timely manner. • Prepare, deploy, and maintain employee workstations, installed applications, and related technology hardware. • Provide support for conference room systems, video meetings, and audio-visual equipment to help ensure smooth collaboration. • Track system behavior and assist in identifying and addressing technical problems before they escalate. • Administer user account setup, access rights, and permission updates within established security guidelines. • Assist with basic network support by addressing connectivity problems and helping configure devices for proper access. • Record incidents, solutions, and technical updates clearly within the ticketing system and related documentation. • Create simple support materials and guide users on basic technology processes and tools. • Route higher-level or specialized technical concerns to the appropriate internal teams or external partners when needed.
2026-07-14T00:00:00Z

IT Support Specialist

La Jolla, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for an IT Support Specialist to provide dependable technical assistance for end users in California. This long-term contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and account access issues while delivering a strong support experience. The role focuses on maintaining smooth desktop operations, responding to service requests efficiently, and helping employees stay productive in a Microsoft-based environment. Responsibilities: • Provide front-line technical support for desktop, laptop, and Windows-related issues submitted by end users. • Investigate and resolve service desk requests involving system access, software functionality, and general workstation performance. • Manage user account support tasks within Active Directory, including access updates and basic account administration. • Troubleshoot Microsoft Windows 10 problems by identifying root causes and applying practical fixes or escalation when needed. • Document incidents, resolutions, and follow-up actions clearly within the ticketing system to maintain accurate support records. • Assist with setup, configuration, and ongoing support of end-user devices to ensure reliable daily operation. • Communicate with employees in a detail-oriented manner to gather issue details, provide status updates, and confirm successful resolution.
2026-07-13T00:00:00Z

IT Support Specialist

San Diego, CA
onsite
Temporary / Contract
30 - 34 USD / Hourly
Our client is seeking a reliable and hands-on Part-Time IT Support Specialist to provide day-to-day technical support for employees and office technology needs. This role is ideal for someone with strong helpdesk experience, excellent customer service skills, and the ability to manage a variety of IT support tasks in a fast-paced environment. The position will begin at approximately 15 hours per week, with the opportunity to extend hours based on client demand. Key Responsibilities:<ul><li>Provide general IT support for end users, including troubleshooting hardware, software, and basic network issues</li><li>Deliver helpdesk-level support and respond to employee technical requests in a timely manner</li><li>Provision and configure laptops for new hires, including setup, imaging, and deployment</li><li>Set up and manage employee accounts within Microsoft, including Entra ID</li><li>Support conference room technology and audiovisual equipment as needed for meetings and events</li><li>Maintain and track IT inventory, including laptops, peripherals, and related equipment</li><li>Assist with onboarding and offboarding technical processes</li><li>Document support issues, resolutions, and inventory updates as needed</li></ul>
2026-07-11T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary / Contract
32 - 35 USD / Hourly
Robert Half is seeking an experienced IT Support Specialist to join a growing Managed Services Provider (MSP) team. This role will provide hands-on technical support for end users while assisting with the maintenance, troubleshooting, and improvement of client systems and network infrastructure. The ideal candidate will have a strong foundation in desktop support with exposure to servers, firewalls, networking, Microsoft 365, virtualization, and security best practices. This position is a great fit for a technician who enjoys troubleshooting across multiple technologies and supporting both users and infrastructure. <ul><li>3+ years of IT support, systems administration, or MSP experience</li><li>Strong desktop and end-user support experience</li><li>Experience supporting Microsoft 365, Windows operating systems, and SaaS applications</li><li>Knowledge of servers, networking, and infrastructure troubleshooting</li><li>Experience troubleshooting LAN/WAN connectivity, TCP/IP, VLANs, VPNs, and wireless networks</li><li>Exposure to firewall technologies and security best practices</li><li>Experience supporting virtualization technologies and cloud environments (AWS/Azure)</li><li>Strong troubleshooting skills with the ability to manage multiple priorities</li><li>Excellent communication and customer service skills</li></ul>
2026-07-11T00:00:00Z

Technical Product Support Analyst

Clearwater, FL
onsite
Temporary to Hire
21 - 23 USD / Hourly
Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support. Responsibilities:• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.• Maintain professionalism and de-escalate situations to ensure positive customer experiences.• Collaborate with team members to streamline communication and enhance problem-solving efforts.• Create and manage detailed documentation to support technical processes and training initiatives.• Stay updated on emerging technologies and improve technical skills continuously.• Perform repairs and maintenance on mechanical equipment as required.• Uphold teamwork and a positive attitude in all aspects of the role.• Ensure reliability and consistency in managing customer support tasks.
2026-07-02T00:00:00Z

Field Service Support Technician

Buda, TX
remote
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Field Service Support Technician to provide hands-on technical assistance at customer and enterprise sites in Buda, Texas. This Long-term Contract opportunity is ideal for someone early in their IT career who is comfortable traveling to locations, following direction from senior technical staff, and supporting hardware installations in the field. The position focuses on physical setup, device connectivity checks, and onsite user support rather than advanced server diagnostics or deep-level troubleshooting. Responsibilities: • Travel to assigned sites to deliver onsite technical support for hardware deployment and network-related activities. • Install and reposition equipment such as printers, racks, and peripheral devices according to site instructions and project needs. • Assist with running, organizing, and connecting cabling to support workstation, printer, and network equipment setup. • Work alongside network engineers and other technical team members during site cutovers to help validate basic connectivity and equipment readiness. • Perform physical setup tasks that may include mounting hardware, moving equipment, and using ladders safely when required. • Reconfigure endpoint and printing devices as directed to align with site layouts and operational requirements. • Provide direct assistance to end users during onsite activities by addressing setup-related issues and escalating more complex problems appropriately. • Confirm that installed equipment is powered, connected, and positioned correctly to support a smooth rollout at each location.
2026-07-13T00:00:00Z

IT Support Engineer

Savannah, GA
onsite
Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for an IT Support Engineer to provide advanced technical support for end users and client environments in Savannah, Georgia. This contract-to-permanent position is ideal for someone who enjoys solving complex desktop, system, and network issues while delivering a high standard of service. The person in this role will handle escalated support needs, maintain core IT systems, and contribute to a stable and secure technology environment. Key Responsibilities<ul><li>Provide Tier 3 technical support across multiple client environments</li><li>Troubleshoot and resolve complex issues related to networking, systems, and infrastructure</li><li>Lead and execute IT installations and deployment projects (network, hardware, cloud, and security)</li><li>Configure and maintain network infrastructure (switches, LAN/WAN, DNS)</li><li>Manage and support VoIP systems and connectivity issues</li><li>Administer and troubleshoot Active Directory environments</li><li>Support Microsoft 365 (Exchange, Teams, SharePoint, user management)</li><li>Maintain and support VMware / virtualized environments</li><li>Implement and maintain IT security best practices</li><li>Collaborate with internal teams and clients to ensure smooth project delivery and support</li></ul>
2026-06-15T00:00:00Z

IT Support Engineer

Los Angeles, CA
onsite
Temporary / Contract
35 - 37 USD / Hourly
Robert Half is seeking an IT Support Engineer for a client located in Culver City, CA. IT Support Engineer will be responsible for delivering white-glove, VP-level executive support in an enterprise environment. This role is not entry-level and requires a seasoned professional who can operate independently, manage complex technical issues, and provide exceptional customer service to senior leadership. The ideal candidate brings deep expertise across Mac and Windows platforms, strong JAMF/MDM experience, and the confidence to support high-visibility users in a fast-paced organization. Responsibilities/Day to Day:· Provide Executive (VP-level) support experience in enterprise environments · Strong proficiency with Jamf / MDM administration and device management · IT Asset Management (ITAM) maintenance and lifecycle support · Windows 11 migration experience · MFA setup, authentication, and identity support · Device imaging and deployment (Mac environments strongly preferred) · iOS and Android device support and troubleshooting
2026-07-10T00:00:00Z

IT Support Engineer

Jacksonville, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences. Responsibilities: • Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution. • Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems. • Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users. • Manage and administer user accounts and permissions within Active Directory and Azure AD. • Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping. • Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees. • Apply updates, patches, and basic security measures to ensure system integrity. • Collaborate with senior support teams to escalate complex issues and ensure their resolution. • Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
2026-06-26T00:00:00Z

IT Support Engineer

Los Angeles, CA
onsite
Temporary / Contract
35 - 38 USD / Hourly
Robert Half is seeking a highly experienced IT Support Technician to provide Tier 2 technical support in a fast-paced creative environment, providing hands-on technical support for both Mac and PC environments, assist with user onboarding and offboarding, manage access and permissions, and support creative teams using Microsoft 365 and Adobe Creative Suite applications. Responsibilities· Provide Tier 2 technical support for internal users across Mac and PC environments· Troubleshoot hardware, software, operating system, and application issues· Support Microsoft 365 applications, user accounts, and access management· Perform user onboarding and offboarding, including account setup, permissions, and equipment provisioning· Manage access requests and project-based permissions for producers, creative teams, and freelancers· Provide support for Adobe Creative Suite applications, including Adobe Premiere
2026-07-10T00:00:00Z

Human Resources Technician

Patterson, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Human Resources Technician to support a non-profit organization in Patterson, California. This Long-term Contract position is ideal for someone who enjoys helping employees and applicants while keeping HR processes organized, accurate, and confidential. The role will provide broad administrative and technical assistance across recruiting, onboarding, benefits administration, and employee support functions. Responsibilities: • Guide applicants through hiring-related steps, answer routine process questions, and prepare clear follow-up communications. • Organize testing activities by coordinating schedules, preparing materials, setting up rooms, and supporting proctors during exam sessions. • Arrange post-offer requirements such as pre-employment physicals, drug screenings, required screening services, and new employee onboarding documentation. • Process benefits enrollment and change forms, enter updates into HR and benefits systems, and review records for completeness and accuracy. • Compare provider reports with internal HR data, identify discrepancies, and communicate needed corrections to resolve enrollment issues. • Support HR-sponsored events by helping coordinate logistics for recruiting activities, wellness programs, employee recognition efforts, and related initiatives. • Prepare correspondence, reports, logs, and other routine documents while gathering and organizing information requested by the HR team. • Maintain confidential personnel files, track departmental records and databases, create employee identification cards, and update HR web content as needed.
2026-07-13T00:00:00Z

Technical Operations Analyst

West Des Moines, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Technical Operations Analyst to support a life insurance team in West Des Moines, Iowa through a Long-term Contract engagement. This position focuses on strengthening day-to-day operations by creating structure, improving coordination, and maintaining the processes and documentation that help the team operate efficiently. The ideal candidate is comfortable working across functions, managing multiple priorities at once, and stepping into evolving assignments with a practical, solutions-oriented approach. Responsibilities: • Oversee recurring operational activities that keep the team organized, aligned, and moving forward on priority work. • Develop, maintain, and refine documentation, procedures, and governance materials to improve consistency and team effectiveness. • Partner with stakeholders across business and technical groups to coordinate deliverables, resolve blockers, and support smooth execution. • Track operational metrics, dashboards, and reporting to provide visibility into performance, risks, and progress. • Help identify process gaps and recommend improvements that reduce inefficiencies and strengthen operational controls. • Support management of operational initiatives by balancing short-term assignments with longer-running efforts across the team. • Contribute to risk awareness by monitoring operational issues and helping maintain sound reporting and control practices. • Assist with budget-related tracking, coordination activities, and other administrative operations that support team objectives.
2026-06-26T00:00:00Z

Sr Service Desk

Los Angeles, CA
onsite
Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for an experienced Sr Service Desk specialist to provide high-quality remote technical support for users in California. This contract opportunity is ideal for someone who communicates confidently, delivers excellent customer service, and thrives in a detail-oriented environment supporting a fast-paced organization. The role focuses on resolving service desk issues efficiently, documenting support activity thoroughly, and assisting employees with day-to-day technology needs. Responsibilities: • Deliver remote technical assistance to end users by diagnosing and resolving hardware, software, access, and connectivity issues in a timely manner. • Provide attentive support to employees and senior stakeholders, ensuring a detail-oriented and service-oriented experience with every interaction. • Record incidents, troubleshooting steps, resolutions, and follow-up actions accurately within support documentation systems. • Escalate complex technical problems when needed and coordinate with internal teams to drive issues through to resolution. • Monitor incoming service requests, prioritize workload effectively, and maintain consistent response times across multiple support channels. • Guide users through remote access and other standard technology tools, helping them remain productive with minimal disruption. • Contribute to operational continuity by supporting service desk processes and assisting with technical changes as assigned. • Uphold a consistent and detail-oriented approach that aligns with a structured workplace culture and high-touch support expectations.
2026-07-08T00:00:00Z

Field Technician

Little Rock, AR
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for a Field Technician to support a Contract hardware refresh project based in Little Rock, Arkansas. This role involves traveling to multiple sites throughout the state to install, configure, and validate end-user equipment during after-hours deployment windows. The assignment is expected to run for eight weeks or longer, with work primarily scheduled Monday through Friday evenings, along with occasional weekend travel and inventory-related visits. Success in this position requires strong hands-on technical skills, reliability in the field, and the ability to keep deployments moving smoothly from installation through next-day go-live support. Responsibilities: • Travel to client locations across Arkansas to perform onsite hardware refresh activities and technical deployment support. • Install, replace, and configure devices such as camera towers, signature pads, flatbed scanners, and other associated hardware. • Prepare systems by imaging and reimaging equipment and executing deployment scripts to ensure devices are ready for use. • Provide after-hours implementation support on weekdays and assist with next-morning go-live activities to confirm successful rollouts. • Complete weekend travel as needed to reach assigned sites and maintain project timelines. • Conduct every-other-Saturday storage and inventory visits to organize equipment and track deployment materials. • Connect and secure hardware components, including cabling and peripheral devices, in accordance with site requirements. • Document work performed, update service activity records, and communicate status through tools such as ServiceNow, Microsoft Office, and SharePoint when needed.
2026-07-08T00:00:00Z

Field Technician

Charleston, SC
onsite
Temporary to Hire
30 - 38 USD / Hourly
We are looking for a Field Technician to join our team in North Charleston, South Carolina in a contract position with the potential to become permanent. This role supports installation and service work for cabling, security, and network-connected systems across construction and retrofit project environments. The ideal candidate is comfortable working hands-on in the field, collaborating with project teams, and delivering reliable technical installations with attention to safety, quality, and documentation. Responsibilities: • Install and support structured cabling infrastructure, including fiber, twisted pair, coaxial, and other low-voltage systems used across project sites. • Set up and connect wireless access points, network switches, and related IP-based equipment to support site connectivity. • Deploy access control components such as electrified door hardware, control panels, and associated field devices. • Mount, wire, and configure analog and IP video surveillance equipment, including cameras, recording platforms, and supporting power systems. • Build cable support pathways and complete cable termination, testing, labeling, and documentation for both backbone and horizontal runs. • Work closely with lead technicians, project managers, and field personnel to complete installation activities according to project plans and specifications. • Participate in commissioning, functional testing, and final system verification to help ensure proper operation before turnover. • Maintain accurate daily records of completed work, hours, and site activity while also helping keep work areas organized and clean. • Continue developing technical knowledge by learning new tools, methods, and system applications used in the field.
2026-06-12T00:00:00Z

Level 1 Cable Technician

Moncks Corner, SC
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Level 1 Cable Technician to support structured cabling projects in Georgia. This is a Contract position for someone who enjoys hands-on technical work and takes pride in delivering reliable low-voltage and fiber connectivity solutions. The role focuses on installing, organizing, and maintaining cable infrastructure while following site standards and safety expectations. Responsibilities: • Install and route low-voltage, network, and fiber-optic cabling in commercial or technical environments. • Terminate, label, and dress cables to support clean, organized, and functional infrastructure. • Assist with the setup, testing, and basic troubleshooting of cabling systems to confirm proper performance. • Read work instructions and follow project layouts to complete cabling tasks accurately and efficiently. • Maintain tools, materials, and work areas in a safe and detail-oriented condition throughout each assignment. • Support moves, additions, and changes to existing cable runs as project needs evolve. • Document completed work and report installation progress or issues to the project lead. • Follow safety procedures and site requirements while working around active equipment and building systems.
2026-06-30T00:00:00Z

Service Support Analyst

Nashville, TN
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Our client is seeking a Service Support Analyst to join their team. The analyst is responsible for managing the intake, assessment, and resolution of technology-related incidents and service requests from internal users across our client’s organization. Acting as a primary point of contact, the analyst provides direct end-user support while ensuring requests are logged, prioritized, and resolved in alignment with established service management processes. Responsibilities:Task Execution and End-User Support<ul><li>Respond to incidents and service requests via phone, email, chat, and self-service portals</li><li>Log, categorize, prioritize, and resolve tickets within the ITSM platform</li><li>Troubleshoot desktop, application, and connectivity issues</li><li>Communicate clearly with users and provide status updates</li></ul>Endpoint & Desktop Support<ul><li>Support Windows laptops, desktops, and AVD</li><li>Assist with device provisioning, refresh, and decommissioning</li><li>Troubleshoot hardware, software, and configuration issues</li><li>Support devices managed through centralized endpoint management platforms</li></ul>Identity, Access & Administration<ul><li>Perform Entra ID and Active Directory administration tasks</li><li>Support onboarding and offboarding processes</li><li>Manage group-based access and permissions</li><li>Troubleshoot authentication and access issues</li></ul>Endpoint Management & Security Support<ul><li>Support device compliance with security baselines</li><li>Assist with patching and endpoint protection troubleshooting</li><li>Identify and escalate potential security incidents</li></ul>Documentation & Continuous Improvement<ul><li>Document all support actions and resolutions</li><li>Maintain and contribute to knowledge base articles</li><li>Identify recurring issues and recommend improvements</li></ul>Operating Standards & Expectations<ul><li>Operate within an ITIL-aligned service management framework</li><li>Adhere to security, compliance, and data protection policies</li><li>Meet defined service performance and documentation standards</li></ul>
2026-07-08T00:00:00Z

Lead Datacomm Installation Technician

Williamsburg, VA
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for an experienced Lead Datacomm Installation Technician to oversee structured cabling projects in Williamsburg, Virginia. This role is ideal for a hands-on technician who can guide installation teams, coordinate effectively with clients and internal stakeholders, and maintain high standards for safety and workmanship. The position offers the opportunity to contribute technical expertise across network cabling environments while supporting project success from planning through completion. Responsibilities: • Direct daily field activities for structured cabling installations, ensuring crews stay aligned with project scope, timelines, and quality expectations. • Install, terminate, test, and troubleshoot copper and fiber cabling systems, including patch panels, 110/66 blocks, multi-pair cabling, and rack infrastructure. • Interpret blueprints, drawings, and site documentation to organize work efficiently and address installation requirements accurately. • Communicate project updates, site conditions, and material needs with office staff, project teams, and customer representatives. • Assemble equipment racks, ladder rack systems, and grounding and bonding components in accordance with industry standards. • Support installation work involving low-voltage systems and contribute knowledge of audio/video or surveillance systems when needed. • Use hand tools, power tools, ladders, and testing equipment safely while following established jobsite safety practices. • Maintain a strong on-site presence and respond promptly to client questions or changing project demands.
2026-07-01T00:00:00Z

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