<p>We are looking for an IT Operations Technician II to deliver advanced technical support and keep daily IT operations running smoothly across clients in the southeastern region of WI. This role combines hands-on troubleshooting, hardware deployment, and ownership of key technology solutions, making it ideal for someone who enjoys balancing support work with operational responsibility. The position also contributes to project execution and provides dependable service to end users through both remote and on-site assistance. <strong><em>This role requires travel across locations from Milwaukee, Brookfield, Greenfield, Racine, etc. Local candidates with client facing experience is desired. </em></strong></p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated support incidents by investigating root causes, applying effective fixes, and maintaining service quality expectations.</p><p>• Complete advanced service requests that require careful analysis of infrastructure, user needs, and system dependencies.</p><p>• Build, configure, and prepare equipment such as desktops, network devices, cameras, entry-level servers, and printers for operational use.</p><p>• Coordinate incoming and outgoing hardware shipments while keeping asset records accurate and up to date in inventory systems.</p><p>• Perform routine inventory checks to track equipment levels, verify asset status, and support availability of critical parts.</p><p>• Provide technical support during on-site visits and remote sessions, diagnosing issues efficiently and communicating clearly with users.</p><p>• Manage the technical steps involved in employee onboarding and offboarding, including account access, workstation setup, and equipment handling.</p><p>• Serve as the primary operational owner for assigned products, maintaining documentation, overseeing upkeep, and driving issue resolution.</p><p>• Contribute to custom and standardized projects by completing assigned tasks, supporting implementation activities, and helping meet delivery timelines.</p><p>• Participate in an after-hours support rotation to respond to urgent operational problems and help maintain system reliability.</p>
<p>Robert Half is seeking a Senior Systems Administrator to support and maintain a complex mix of Linux, Windows, virtualization, cloud, and application environments. This role is ideal for someone who enjoys working across a broad technology stack, solving challenging infrastructure issues, and partnering directly with both internal stakeholders and external customers.</p><p><br></p><p>You'll play a key role in system administration, automation, application support, security, performance optimization, and infrastructure projects while helping ensure highly available and secure business-critical environments.</p><p><br></p><p>What You'll Do</p><ul><li>Administer and support Linux and Windows server environments, including installation, configuration, patching, upgrades, troubleshooting, and performance tuning.</li><li>Manage core infrastructure services such as Active Directory, Group Policy, IIS, DNS, and related technologies.</li><li>Support business applications and the underlying infrastructure required to keep them running efficiently.</li><li>Maintain and troubleshoot virtualized environments, including VMware and similar platforms.</li><li>Assist with cloud-based infrastructure across Azure, AWS, and other public cloud environments.</li><li>Develop and maintain automation using tools such as PowerShell, Bash, Python, Ansible, or Terraform.</li><li>Monitor system health, performance, and capacity while proactively identifying opportunities for improvement.</li><li>Partner with security teams to implement system hardening, vulnerability remediation, access controls, and patch management best practices.</li><li>Support backup, recovery, and disaster recovery processes for critical systems and applications.</li><li>Troubleshoot networking and application connectivity issues involving DNS, DHCP, VPNs, firewalls, and TCP/IP.</li><li>Participate in infrastructure upgrades, migrations, onboarding efforts, and technology modernization initiatives.</li><li>Create and maintain technical documentation, procedures, and operational runbooks.</li><li>Serve as a senior technical resource during incidents, projects, and customer-facing engagements.</li><li>Participate in an on-call rotation supporting production systems as needed.</li></ul><p><br></p>
We are looking for a Cyber Security Engineer to strengthen and support the security of our technology environment in Brookfield, Wisconsin. In this role, you will help safeguard infrastructure, applications, networks, and data by building effective controls, assessing risk, and responding to security concerns. You will work closely with cross-functional technical teams to improve resilience, reduce exposure, and promote practical security standards across daily operations.<br><br>Responsibilities:<br>• Build, configure, and sustain security measures across cloud platforms, network infrastructure, servers, and endpoint devices.<br>• Review security monitoring data, analyze suspicious activity, and investigate alerts generated through enterprise security tools such as Microsoft Sentinel, Splunk, or QRadar.<br>• Perform vulnerability reviews, prioritize findings based on risk, and partner with technical teams to drive timely remediation.<br>• Contribute to identity and access management efforts by supporting multi-factor authentication, privileged access controls, and role-based permissions.<br>• Take part in incident response activities by assisting with investigation, containment, recovery, and follow-up documentation.<br>• Support audit readiness, compliance activities, and the creation or refinement of security policies and standards.<br>• Partner with infrastructure, cloud, and application teams to embed sound security practices into projects, system changes, and operational processes.<br>• Assess emerging security technologies and provide recommendations that improve the organization’s overall defensive capabilities.<br>• Create and maintain security procedures, playbooks, and technical documentation to support consistent operations and response efforts.<br>• Advise internal teams on security awareness, risk reduction, and practical approaches to protecting systems and information.