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130 results for Help Desk Technician jobs

IT Operations Support Specialist
  • Margate, FL
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • <p>We are looking for an experienced IT Operations Support Specialist to join our team in Coconut Creek, Florida. This is a Contract to permanent position, offering an excellent opportunity to contribute to the operational efficiency of a government organization. In this role, you will be responsible for maintaining and troubleshooting IT systems, ensuring seamless performance, and supporting both hardware and software needs.</p><p><br></p><p>Responsibilities:</p><p>• Monitor system performance, identify issues, and resolve network and system failures effectively.</p><p>• Troubleshoot and address complex inquiries or complaints related to IT operations.</p><p>• Coordinate with vendors for hardware and software maintenance and consult with technical support teams to resolve application issues.</p><p>• Create and manage user accounts for software and network applications across the organization.</p><p>• Deploy and configure new hardware and software technologies to meet operational requirements.</p><p>• Maintain accurate inventory records for hardware, software, and technology resources, reallocating as necessary.</p><p>• Prepare and update documentation for systems, equipment, and installations to ensure compliance with operational standards.</p><p>• Train end-users on technology systems and processes to improve efficiency and adoption.</p><p>• Provide on-call support during off-hours, including nights, weekends, and holidays, as needed.</p>
  • 2026-04-21T00:00:00Z
End User Support
  • Lehigh Acres, FL
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for an End User Support specialist to provide on-site technical assistance in Lehigh Acres, Florida. This Long-term Contract opportunity is ideal for someone who enjoys solving day-to-day technology issues, supporting a wide range of user devices, and delivering responsive service in a fast-moving environment. The person in this role will help maintain productivity by resolving desktop, mobile, network, and conference room technology problems efficiently.<br><br>Responsibilities:<br>• Deliver in-person support for employees by diagnosing and resolving issues involving computers, software applications, printers, and other end-user equipment.<br>• Investigate and correct problems across Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, to keep users working effectively.<br>• Perform foundational network support tasks such as reviewing IP configurations, addressing connectivity problems, assisting with wireless access, and resetting Windows-based workstations when needed.<br>• Provide technical assistance for Apple hardware and iOS devices, while also offering limited troubleshooting support for Android-based mobile technology.<br>• Set up, test, and troubleshoot conference room audio-visual equipment, including display systems, projectors, sound components, and collaboration tools.<br>• Respond to service requests and support tickets with a sense of urgency, prioritizing issues based on business impact and user needs.<br>• Assist users with mobile applications and peripheral devices, ensuring reliable functionality across a variety of hardware and software environments.
  • 2026-05-01T00:00:00Z
Application Support Engineer
  • Amherst, NY
  • onsite
  • Permanent / Full Time
  • 70000 - 85000 USD / Yearly
  • <p>We are looking for a skilled Application Support Analyst to join our team in Buffalo, New York. This role involves managing and supporting business applications, ensuring their optimal performance, and collaborating with vendors on hosted platforms. The ideal candidate will have a solid technical background, strong problem-solving skills, and the ability to work effectively in a fast-paced environment.</p>
  • 2026-04-15T00:00:00Z
Application Support Engineer
  • Jacksonville, FL
  • onsite
  • Permanent / Full Time
  • 70000 - 80000 USD / Yearly
  • We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
  • 2026-05-01T00:00:00Z
Senior Support Specialist
  • Beverly Hills, CA
  • onsite
  • Temporary / Contract
  • 35.625 - 41.25 USD / Hourly
  • <p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.</p><p>• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.</p><p>• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.</p><p>• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.</p><p>• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.</p><p>• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.</p><p>• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.</p><p>• Coordinate schedules for routine IT projects and ensure timely delivery of support services.</p><p>• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.</p>
  • 2026-04-03T00:00:00Z
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