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152 results for Help Desk Technician jobs

Lead Datacomm Installation Technician

Williamsburg, VA
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for an experienced Lead Datacomm Installation Technician to oversee structured cabling projects in Williamsburg, Virginia. This role is ideal for a hands-on technician who can guide installation teams, coordinate effectively with clients and internal stakeholders, and maintain high standards for safety and workmanship. The position offers the opportunity to contribute technical expertise across network cabling environments while supporting project success from planning through completion. Responsibilities: • Direct daily field activities for structured cabling installations, ensuring crews stay aligned with project scope, timelines, and quality expectations. • Install, terminate, test, and troubleshoot copper and fiber cabling systems, including patch panels, 110/66 blocks, multi-pair cabling, and rack infrastructure. • Interpret blueprints, drawings, and site documentation to organize work efficiently and address installation requirements accurately. • Communicate project updates, site conditions, and material needs with office staff, project teams, and customer representatives. • Assemble equipment racks, ladder rack systems, and grounding and bonding components in accordance with industry standards. • Support installation work involving low-voltage systems and contribute knowledge of audio/video or surveillance systems when needed. • Use hand tools, power tools, ladders, and testing equipment safely while following established jobsite safety practices. • Maintain a strong on-site presence and respond promptly to client questions or changing project demands.
2026-07-01T00:00:00Z

Network Field Technician

Brunswick, GA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a hands-on Network Field Technician to support network, cabling, and physical security systems across sites in Brunswick, Georgia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys field-based technical work, solving connectivity issues, and helping maintain reliable infrastructure for business operations. The role combines network equipment support, structured cabling, surveillance systems, and access control, with a strong focus on service quality and timely issue resolution. Responsibilities: • Install, set up, and maintain field network hardware such as switches, routers, firewalls, and wireless devices to keep site connectivity stable and secure. • Diagnose network interruptions and performance concerns, taking action to restore service and minimize downtime for end users and site operations. • Complete cabling tasks including patching, organizing racks, replacing hardware, and supporting low-voltage and fiber-related infrastructure work. • Deploy, connect, and service IP-based camera systems, ensuring recording platforms and network integration function properly. • Troubleshoot surveillance issues involving connectivity, image clarity, camera placement, and recording reliability. • Support electronic entry systems by installing and maintaining readers, keypads, panels, and related access devices while managing credentials and permissions. • Partner with service providers, vendors, and internal teams during repairs, upgrades, and new site implementations to keep projects moving efficiently. • Document technical configurations, equipment updates, and service activity, while escalating advanced issues to engineering or IT leadership when needed.
2026-07-10T00:00:00Z

Maintenance Technician

Princeton, NJ
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a Maintenance Technician to support the upkeep and readiness of a residential community in Princeton, New Jersey. This role focuses on completing day-to-day repairs, preparing vacant units for new occupancy, and helping maintain a safe, clean, and well-functioning environment for residents. The ideal candidate brings hands-on maintenance experience, strong attention to detail, and the ability to respond effectively to routine and urgent service needs. 8:30-5, M-F Responsibilities:<ul><li>Handle assigned maintenance requests by evaluating issues, determining solutions, and completing repairs with team lead support when needed.</li><li>Perform general building upkeep, including basic carpentry, painting, drywall repair, lock work, and minor non-licensed plumbing/electrical tasks.</li><li>Prepare vacant units for move-in by fixing damage and replacing necessary items.</li><li>Assist with preventive maintenance to maintain systems and minimize future repairs.</li><li>Keep the property clean and presentable by removing debris, managing recyclables, and supporting trash disposal.</li><li>Organize tools, equipment, and materials while assisting with inventory tracking and storage.</li><li>Maintain accurate records of work orders, purchases, and approved equipment.</li><li>Take part in the on-call rotation and respond to maintenance emergencies as required.</li><li>Safely use hand tools, deliver resident notices, and move small tools or equipment between work areas.</li></ul>
2026-07-13T00:00:00Z

AI Deployment Support Technician

Dallas, TX
onsite
Temporary / Contract
35 - 38 USD / Hourly
Our client is looking for a hands-on IT deployment technician to provide onsite, white-glove support helping employees install the Claude desktop app and configure it within Microsoft Edge, the Atlassian suite (Jira, Confluence), and other tools. POSITION: AI DEPLOYMENT SUPPORT TECHLOCATION: DOWNTOWN DALLASDURATION: 2 MONTHS RATE: $35 - $38 Responsibilities:<ul><li>Install and configure the Claude desktop application on employee laptops running Windows and macOS.</li><li>Set up and configure Claude integration within Microsoft Edge for each employee.</li><li>Configure Claude connections/integrations with Atlassian tools (Jira, Confluence) and other business applications.</li><li>Deliver in-person, at-desk setup sessions, walking employees of varying technical skill levels through installation and first use.</li><li>Troubleshoot install, authentication, and configuration issues on both Windows and Mac platforms.</li><li>Track rollout progress per employee/department and report completion status to IT Service Delivery leadership.</li><li>Document recurring issues and contribute to quick-reference setup guides for employees and the IT team.</li><li>Escalate complex technical issues to the appropriate IT Service Delivery or security team.</li><li>Ensure all installs and configurations follow Lantern Care's IT security and compliance standards.</li><li>Create knowledgebase articles that cover the issues seen during the project.</li></ul>
2026-07-13T00:00:00Z

Workstation Deployment Engineer

Omaha, NE
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Workstation Deployment Engineer to support large-scale device preparation and deployment activities in Omaha, Nebraska. This Long-term Contract position is ideal for someone who enjoys hands-on technical work, can manage hardware workflows independently, and takes pride in delivering fully configured, user-ready systems. The role combines device staging, operating system setup, software configuration, and final quality checks to ensure a smooth end-user experience. Responsibilities: • Prepare laptops and workstations for deployment by receiving equipment, unpacking shipments, applying asset identification, and organizing devices for build readiness. • Configure and provision Windows and Mac systems using modern endpoint management tools, including Microsoft Intune, to align devices with production standards. • Complete customized workstation setups for users with specialized needs, including manual domain enrollment, application installation, and peripheral connectivity validation. • Perform detailed testing on deployed equipment to confirm functionality of key components such as webcams, docks, monitors, and other attached hardware. • Support the migration of required user settings and device-specific configurations so systems are ready for immediate business use. • Troubleshoot hardware, driver, and operating system issues affecting workstation readiness and resolve problems with minimal supervision. • Manage retired devices through secure decommissioning procedures, including data destruction coordination and environmentally responsible disposal practices. • Maintain accurate records related to asset handling, deployment progress, and completion status while working through high-volume device requests.
2026-06-12T00:00:00Z

Low Voltage Technician

Jacksonville, FL
onsite
Temporary to Hire
23.75 - 25 USD / Hourly
We are looking for a Low Voltage Technician to join a team supporting commercial installation projects in Jacksonville, Florida. This contract position with permanent potential is ideal for someone with hands-on experience in structured cabling and security system work who takes pride in precise, dependable installations. The role involves field-based work across commercial environments, with a focus on connectivity, system performance, and adherence to safety and quality standards. Responsibilities: • Install and route low-voltage infrastructure, including Cat5e, Cat6, and fiber cabling, throughout commercial job sites. • Terminate cable runs and complete connectivity checks to confirm reliable network and system performance. • Label wiring and organize cable layouts to support clean installations and simplify future maintenance. • Assemble and connect patch panels, jacks, and related network components according to project specifications. • Deploy and support security technology such as surveillance cameras, monitoring devices, and associated hardware. • Install and troubleshoot access control equipment, including badge readers, door hardware interfaces, and controller units. • Mount low-voltage field devices such as sensors, cameras, and control panels in the required locations. • Interpret blueprints, system diagrams, and technical documentation to complete installations accurately. • Work closely with project teams, electricians, and IT partners to keep installations aligned with site requirements and schedules.
2026-06-11T00:00:00Z

Low Voltage Technician

Lutz, FL
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a skilled Low Voltage Technician to join our team in Land O'Lakes. In this long-term contract role, you will play a vital part in supporting telecommunications and low-voltage infrastructure installations, upgrades, and maintenance. This is an on-site position requiring travel to various project sites as needed. Responsibilities:• Install, maintain, and troubleshoot telecommunications and low-voltage systems, ensuring all work meets quality and safety standards.• Coordinate with vendors for cabling, networking, camera systems, and access control to ensure seamless system integration.• Perform structured cabling installations, including fiber-optic and copper systems, for network and telecom infrastructure.• Conduct routine maintenance and upgrades for telecom equipment and related infrastructure.• Collaborate with internal project managers and field technicians to meet project timelines and client expectations.• Assist in building out infrastructure for new installations and expansions.• Diagnose and resolve technical issues in the field promptly and effectively.• Ensure compliance with company specifications and industry standards during all installations.• Maintain accurate documentation of installations, repairs, and project updates.
2026-07-02T00:00:00Z

Low Voltage Technician

Savannah, GA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a dependable and skilled Low Voltage Technician to join our team. The ideal candidate has hands-on experience working with low voltage systems and demonstrates strong awareness, attention to detail, and professionalism. This role includes installing, servicing, and troubleshooting systems such as security, networking, A/V, and other low voltage infrastructure. This is an onsite position in Savannah, GA. Responsibilities:Install, service, and repair low voltage systems including security, data, A/V, access control, and more.Run, terminate, label, and test cables following industry standards.Diagnose and resolve technical issues efficiently.Read and interpret blueprints, wiring diagrams, and technical documentation.Work closely with project managers, contractors, and team members to meet project timelines.Maintain accurate documentation, service notes, and project records.Follow all safety guidelines, codes, and company policies. Requirements:Experience as a Low Voltage Technician preferred—willing to train the right candidate.Strong knowledge of cabling, wiring, and low voltage system installation practices.Proficient with hand tools, power tools, and testing equipment.Must pass a pre-employment drug screen.Valid driver’s license and clean driving record required.Ability to pass a background check.Strong problem-solving skills and attention to detail.Ability to work independently and as part of a team.Good communication and organizational skills.
2026-06-26T00:00:00Z

Low Voltage Technician

Savannah, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a dependable and skilled Low Voltage Technician to join our team. The ideal candidate has hands-on experience working with low voltage systems and demonstrates strong safety awareness, attention to detail, and professionalism. This role includes installing, servicing, and troubleshooting systems such as security, networking, A/V, and other low voltage infrastructure.
2026-07-08T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is an excellent communicator, detail oriented, and committed to delivering high-quality support. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-30T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. This position provides timely customer support, resolves customer inquiries, and maintains accurate records of all interactions. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-30T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is an excellent communicator, detail oriented, and committed to delivering high-quality support. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner. </li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-30T00:00:00Z

VoIP Engineer

Spartanburg, SC
remote
Temporary / Contract
55.4135 - 64.163 USD / Hourly
We are looking for a VoIP Engineer to support a Long-term Contract engagement in Spartanburg, South Carolina. This position is focused on delivering a Salesforce Service Cloud Voice solution in a bring-your-own-telephony environment with RingCentral as the telephony provider. The ideal candidate can take ownership of implementation activities from setup through launch, helping the team establish a reliable voice platform with minimal ramp-up time. Responsibilities: • Lead the deployment of Salesforce Service Cloud Voice within a bring-your-own-telephony architecture using RingCentral connectivity. • Configure Omni-Channel voice routing, call handling logic, and agent and supervisor workspaces to support daily operations. • Set up and manage RingCentral administration tasks, including integration components required for seamless connection with Salesforce. • Build and refine queue structures, routing paths, IVR or menu options, and workflow behavior to align with business communication needs. • Establish user access, profiles, permission sets, and role-based capabilities for agents and supervisors within the platform. • Support end-to-end implementation activities, including telephony provisioning, system configuration, testing, and go-live readiness. • Enable reporting and voice insight features such as recordings, transcripts, and conversation analytics within Salesforce. • Collaborate with stakeholders to troubleshoot technical issues, validate configurations, and ensure stable voice operations after deployment.
2026-07-06T00:00:00Z

Community Support Specialist

Barnegat, NJ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Community Support Specialist to support residential operations in New Jersey by helping residents navigate lease-related processes, payment questions, and day-to-day administrative needs. This Long-term Contract position is ideal for someone who combines strong organization with a service-focused approach and can keep records accurate while maintaining a positive resident experience. The role works closely with property management and leasing teams to ensure documentation, communication, and account support are handled efficiently and effectively. Responsibilities: • Manage lease renewal activities by preparing resident notices, monitoring responses, and coordinating timely follow-up communication. • Support recertification workflows by gathering documentation, reviewing files for completeness, and processing updates in line with community guidelines. • Maintain accurate resident account records by posting rent payments and verifying financial information in property management systems. • Respond to resident questions about rent and payment methods, offering clear guidance and courteous service across phone and email channels. • Partner with property management staff to address overdue balances, prepare required notices, and document account activity thoroughly. • Organize and update resident files in both electronic and paper formats to ensure records remain complete, accessible, and audit-ready. • Provide consistent administrative support that helps leasing and operations teams deliver a smooth and attentive resident experience. • Handle sensitive resident and financial information with discretion while following established compliance and recordkeeping standards.
2026-07-13T00:00:00Z

IT Support Specialist II

Lancaster, CA
onsite
Temporary to Hire
35.15 - 40.7 USD / Hourly
We are looking for an experienced IT Support Specialist II to provide hands-on technical assistance for a mission-driven non-profit organization in California. This contract position with permanent potential is ideal for someone who enjoys solving a broad range of end-user issues, supporting core Microsoft environments, and delivering dependable service in a fast-paced setting. The role focuses on resolving Level I and Level II support requests while maintaining clear communication, accurate documentation, and a strong commitment to service quality. Responsibilities: • Troubleshoot and resolve Level I and Level II technical issues across Microsoft 365 applications, including Teams, OneDrive, Outlook, and other core productivity tools. • Provide support for Azure Virtual Desktop environments and assist users with access, performance, and connectivity concerns. • Diagnose problems involving network access, internet connectivity, VPN usage, and general desktop infrastructure. • Support audio and video technologies used for meetings, collaboration, and day-to-day business operations. • Investigate more complex incidents by performing root-cause analysis and identifying effective solutions or appropriate escalation paths. • Maintain accurate ticket updates, communicate status clearly to users, and ensure support activities follow established service procedures. • Assist with issues related to Active Directory, shared resources, printers, and standard enterprise applications. • Contribute to reliable end-user support by documenting solutions, tracking recurring problems, and helping improve support processes.
2026-07-15T00:00:00Z

IT Support Analyst

Jacksonville, FL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems. Responsibilities:• Install, configure, and upgrade operating systems and business software• Set up and support computer hardware, monitors, network equipment, and peripherals• Troubleshoot and resolve hardware, software, email, network, and peripheral issues• Support users via centralized help desk and provide clear technical guidance• Document equipment repairs, installations, and removals• Train users on common business applications• Contribute to system planning, hardware/software recommendations, and procedures• Stay up to date on technology trends and make proactive suggestions• Maintain user confidentiality and adhere to company protocols
2026-06-26T00:00:00Z

Tier II Support Specialist

Minneapolis, MN
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Tier II Support Specialist to join a growing IT software team. This position is ideal for a support specialist with hands-on technical experience who enjoys solving challenging user issues across diverse environments. The role offers the opportunity to build expertise across core infrastructure and end-user technologies while developing toward senior engineering or project-focused work. Responsibilities: • Resolve escalated technical issues involving Microsoft 365, Windows systems, network connectivity, and endpoint security with a strong focus on timely restoration of service. • Investigate complex desktop and user support requests, identify root causes, and implement practical solutions that minimize repeat incidents. • Manage service desk tickets throughout the full support lifecycle, from initial assessment and prioritization through resolution and follow-up communication. • Support user and system access needs within Active Directory, including account maintenance, permissions, and related administrative tasks. • Provide troubleshooting assistance for Windows 10 environments and other Microsoft-based technologies used across client systems. • Work across a range of client setups and technical platforms, adapting support approaches to different infrastructure and operational requirements. • Take full ownership of advanced support cases, coordinating with internal teams when needed to ensure thorough and accurate resolution. • Contribute to service improvement efforts by documenting recurring issues, sharing technical knowledge, and identifying opportunities for more efficient support delivery.
2026-06-17T00:00:00Z

Application Support Engineer

Newport Beach, CA
onsite
Permanent / Full Time
120000 - 135000 USD / Yearly
We are looking for an Application Support Engineer to join a high-performing team in Newport Beach, California, supporting critical transaction-based systems within a fast-paced operational environment. This position combines hands-on database development, production support, and application maintenance, with a strong emphasis on solving data issues and improving system reliability. The ideal candidate brings deep experience with Microsoft SQL Server, solid C# and .NET development skills, and the ability to investigate complex processing exceptions with precision and urgency. Responsibilities: • Build, enhance, and maintain SQL Server database objects such as stored procedures, views, triggers, and complex queries to support business-critical applications. • Investigate data inconsistencies across internal platforms and external sources, identifying root causes for missing, duplicated, or inaccurate transaction records. • Create and refine database solutions designed to handle large transaction volumes while improving performance, scalability, and system stability. • Provide ongoing support for backend applications and Windows Services, resolving production issues and restoring service in a timely manner. • Develop application updates and defect corrections using C#, .NET Framework or .NET Core, and Visual Studio in alignment with established coding practices. • Monitor transaction processing workflows, including authorization, validation, settlement, and invoicing activities, to ensure smooth end-to-end operations. • Perform auditing, reconciliation, and exception management tasks to strengthen data integrity and operational accuracy. • Partner with business teams, operations personnel, and external contacts to troubleshoot issues, resolve incidents, and recommend process improvements. • Contribute to code reviews and maintain clear technical documentation to support long-term application support and knowledge sharing. • Support secure and reliable 24/7 production operations by following organizational standards and established support procedures.
2026-07-06T00:00:00Z

Application Support Engineer

Nashville, TN
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to join a collaborative integration team supporting clinical and financial systems in Nashville, Tennessee. This contract opportunity with potential for a permanent role towards the end of the year. The role emphasizes practical problem-solving, clear communication, and dependable execution rather than heavy software development. You will work closely with internal partners and external vendors to keep integrations running smoothly and help expand the team’s operational capacity. Responsibilities:• Design, configure, and maintain healthcare data interfaces using Mirth Connect or comparable integration platforms.• Investigate production issues affecting messages, data flow, and connected systems, then implement timely resolutions to restore service.• Oversee several smaller projects at once while contributing to broader integration efforts as business needs evolve.• Partner with internal departments, third-party vendors, and business stakeholders to collect requirements and deliver effective integration solutions.• Take ownership of support tasks and project work that helps reduce team backlog and increases delivery capacity.• Assist with Azure-based integration components such as functions, queues, and storage services where applicable.• Create efficiencies by identifying repetitive support activities and introducing automation where it adds value.• Contribute to the growth of the integration environment, including expansion of interface engine capabilities when needed.• Produce organized documentation and provide consistent status updates to stakeholders throughout project and support lifecycles.
2026-07-09T00:00:00Z

Application Support Engineer

Oklahoma City, OK
onsite
Temporary to Hire
0 - 0 USD / Yearly
**IT Systems & Network Administrator | OKC Area | Full-Time** Working with a stable and growing organization looking to add a well-rounded IT professional who can support infrastructure, systems, and day-to-day technical operations. This is a hands-on role with exposure across servers, networking, and end-user support. **What they’re looking for:** * Strong experience with Windows Server, Active Directory, virtualization, and enterprise infrastructure * Solid networking background including Cisco environments, VPNs, DNS/DHCP, and troubleshooting * Experience supporting SQL environments and overall system performance * Ability to handle escalated support issues while contributing to long-term infrastructure improvements **What stands out:** * Broad technical exposure across systems, network, and support in one role * Opportunity to work in a stable, mission-critical environment * Team-oriented group that values problem-solving and ownership * Strong fit for someone coming from enterprise, government, or managed services environments
2026-06-29T00:00:00Z

Application Support Engineer

Chicago, IL
onsite
Temporary / Contract
55.4135 - 64.163 USD / Hourly
We are looking for an Application Support Engineer to provide reliable support for business applications and workflow platforms in a dynamic environment. This Long-term Contract position focuses on resolving production issues, assisting end users, and improving the stability of workflow-driven processes. Based in Chicago, Illinois, this role suits someone who combines strong technical troubleshooting skills with a responsive, customer-focused approach. Responsibilities: • Monitor, investigate, and resolve application issues while managing incoming requests through a structured support queue. • Build, maintain, and troubleshoot automated workflows, with a strong emphasis on Microsoft Power Automate solutions used in production. • Provide front-line support to users by diagnosing problems, communicating updates clearly, and ensuring timely issue resolution. • Support application environments that may include workflow tools such as Nintex and collaboration platforms like SharePoint and Microsoft Teams. • Partner with technical and business stakeholders to identify root causes, document fixes, and reduce recurring incidents. • Assist with user access, configuration, and environment support activities across enterprise platforms, including directories and connected systems. • Track support trends, escalate complex issues when needed, and contribute to continuous improvement of application support processes.
2026-07-13T00:00:00Z

Application Support Engineer

San Francisco, CA
onsite
Temporary / Contract
50 - 55 USD / Hourly
We are looking for an Application Support Engineer to deliver dependable technical support for enterprise customers in San Francisco, California. This contract position is ideal for someone who enjoys solving complex application issues, partnering with cross-functional teams, and creating a strong customer support experience. The role focuses on diagnosing software, hardware, and mobile application challenges while ensuring timely communication, clear documentation, and effective issue resolution. This is a contract opportunity and requires 3 days a week on site. Responsibilities:• Deliver tiered application support across a range of enterprise customer issues, handling incidents from initial intake through resolution.• Investigate technical problems involving software, hardware, mobile applications, and connected devices to determine root causes and next steps.• Use internal support utilities, diagnostic platforms, and automation tools to identify issues and restore service efficiently.• Evaluate incoming cases, set priorities, and route complex or unresolved problems to the appropriate engineering partners.• Keep customers informed with clear, timely updates on progress, expected timelines, and final outcomes.• Maintain accurate case records by documenting troubleshooting activities, findings, and corrective actions taken.• Recognize patterns in repeat incidents and propose practical improvements to support workflows, product stability, or customer guidance.• Work closely with Product and Engineering teams to share issue trends, validate fixes, and improve the overall support process.
2026-07-13T00:00:00Z

Application Support Engineer

Nashville, TN
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to join a collaborative healthcare integration team in Nashville, Tennessee. This contract opportunity with potential for a permanent role towards the end of 2026. The role centers on supporting and improving integrations, partnering with internal teams and external vendors, and helping the organization expand its operational capacity as project demand increases. Responsibilities:• Design, configure, and maintain healthcare interfaces using Mirth Connect or comparable integration platforms to support clinical and financial system connectivity.• Investigate interface failures, data flow issues, and messaging problems in production, then implement timely resolutions to restore system performance.• Oversee several smaller initiatives at the same time while contributing to broader integration efforts as business needs require.• Partner with internal departments, third-party vendors, and business stakeholders to collect requirements, clarify expectations, and deliver effective integration solutions.• Take ownership of support tasks and project work that helps ease team backlog and enables senior engineers to focus on complex initiatives.• Provide support for Azure-based integration components, including services such as functions, queues, and storage resources.• Recommend and implement practical automation opportunities that reduce repetitive troubleshooting and manual support activities.• Contribute to the growth of the integration environment, including expansion of interface engine capabilities when needed.• Create and maintain organized technical documentation and provide clear updates on progress, risks, and issue resolution to stakeholders.
2026-07-09T00:00:00Z

Application Support Engineer

Jupiter, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to provide dependable technical support for business applications and end-user systems in Jupiter, Florida. This Long-term Contract position is suited to someone who can troubleshoot software and hardware issues, maintain a stable support environment, and work effectively across multiple technologies. The ideal candidate brings a practical, service-focused approach and can resolve incidents efficiently while helping improve day-to-day system performance. Responsibilities: • Deliver front-line and escalated support for business applications, diagnosing issues and restoring service with minimal disruption. • Investigate software, hardware, and user access problems by applying structured troubleshooting across desktop and network-connected environments. • Manage account access and permissions within Active Directory to support secure and timely onboarding, changes, and issue resolution. • Support endpoint devices and related infrastructure, including systems built on Dell hardware and Cisco-based connectivity. • Monitor recurring incidents, identify root causes, and recommend corrective actions that reduce repeat support requests. • Document resolutions, known issues, and support procedures to strengthen team knowledge sharing and service consistency. • Partner with internal teams to coordinate application fixes, maintenance activities, and environment updates when needed. • Assist with technical changes affecting supported applications or platforms, ensuring users receive reliable support throughout implementation.
2026-06-17T00:00:00Z

Application Support Engineer

Des Moines, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to join a growing organization in Urbandale, Iowa on a contract-to-permanent basis. This position blends application support, client-facing service, and data-focused analysis to help users get the most value from a specialized web platform. The role is ideal for someone who can investigate issues, translate business needs into technical solutions, and communicate clearly with both customers and internal teams. Responsibilities: • Oversee day-to-day support for a web-based application by monitoring performance, identifying problems, and coordinating timely fixes with technical teams. • Guide new users through setup and adoption by delivering training, explaining platform functionality, and creating helpful support materials. • Address client questions and troubleshoot application issues with a strong focus on responsiveness, professionalism, and long-term user satisfaction. • Partner with developers and internal stakeholders to turn operational and customer needs into practical system improvements and feature updates. • Support transactional processes within the platform while maintaining data accuracy, consistency, and proper record integrity. • Extract and analyze platform data to produce meaningful reports and insights for clients as well as internal business users. • Prepare tailored reporting and conduct analytical reviews that help stakeholders evaluate patterns, trends, and business impacts. • Assist with regulatory reporting activities and provide documentation and data support during audit-related reviews with external parties.
2026-06-24T00:00:00Z

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