We are looking for an experienced IT Generalist to join our team in Itasca, Illinois. This contract-to-permanent position requires a versatile and detail-oriented individual skilled in security, network engineering, and IT solutions. The role involves managing a range of technologies, collaborating with vendors, and delivering exceptional service to end users, including executives.<br><br>Responsibilities:<br>• Manage and oversee IT operations, including network design, security measures, and system integrations for both cloud and on-premises environments.<br>• Coordinate with external vendors to troubleshoot technical issues and ensure effective monitoring and support services.<br>• Provide hands-on assistance to executives requiring specialized IT support, including servicing MacBook Pros and other devices.<br>• Implement security protocols to safeguard company data, ensuring robust backup, recovery, and privacy practices.<br>• Administer contracts and agreements for IT services, systems, software, and infrastructure.<br>• Support users across multiple operating systems, including Windows, Mac, Android, and iOS, ensuring seamless functionality.<br>• Handle equipment and software inventory, maintaining accurate records and ensuring timely updates.<br>• Deliver technical expertise in managing SaaS, IoT, and IaaS solutions.<br>• Collaborate on projects involving Microsoft Azure, Active Directory, and hybrid M365 environments.<br>• Monitor, configure, and optimize network infrastructure devices and cabling to ensure reliable connectivity.
<p><strong>Robert Half has an opening for a Helpline Counselor. This position requires the candidate to be bilingual in Creole. The role is based in North Miami and offers a great opportunity for someone looking to make a meaningful impact.</strong></p><p><strong>Details:</strong></p><ul><li><strong>Training:</strong> First 90 days are in-person to receive certification.</li><li><strong>Schedule:</strong> Multiple shifts available — day, evening, and overnight.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Respond to incoming calls and assist individuals in crisis while maintaining a calm and supportive demeanor.</li><li>Communicate effectively in both Creole and English to support a diverse population.</li><li>Accurately translate and document information to ensure clear communication and proper record-keeping.</li><li>Participate in training sessions focused on suicide prevention and crisis intervention techniques.</li><li>Use data entry skills to maintain organized and detailed records of interactions.</li><li>Collaborate with team members to develop strategies for improving caller experiences.</li><li>Uphold confidentiality and ethical standards when handling sensitive information.</li><li>Provide resources and referrals to callers seeking additional support or services.</li><li>Monitor call center operations and identify areas for improvement to enhance service quality.</li><li><br></li></ul>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Are you passionate about helping others and fluent in both English and Spanish? Our team is seeking a customer service professional to support our customers via phone, email, and chat. As a Bilingual Spanish Customer Service Representative, you will deliver outstanding service and solutions to our clients and customers while resolving issues accurately and efficiently.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Handle incoming customer communications in both Spanish and English, ensuring prompt and professional responses.</li><li>Address product inquiries, resolve issues, and follow up on customer concerns with empathy and attention to detail.</li><li>Document interactions and outcomes in the customer relationship management system.</li><li>Collaborate with internal teams to escalate complex cases and ensure timely solutions.</li><li>Maintain a strong knowledge of company products, policies, and procedures.</li><li>Meet defined metrics for productivity and customer satisfaction.</li></ul><p><br></p>
<p>A prestigious private estate and hospitality-focused organization in <strong>Rancho Santa Fe</strong> is seeking an experienced and polished <strong>Administrative Manager</strong> to oversee daily office operations, manage administrative staff, and support executive leadership across multiple high-end residential and service properties. This is an excellent role for someone with impeccable organizational skills, a high level of professionalism, and the ability to maintain confidentiality in a private, guest-centric environment.</p><p>The ideal candidate thrives in a role where no two days look the same and enjoys managing people, improving workflows, and supporting high-level leadership in a fast-paced, upscale setting.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><ul><li>Oversee day-to-day administrative operations including scheduling, correspondence, visitor coordination, office logistics, and staff support</li><li>Manage a small team of administrative and front-desk personnel, providing coaching, delegation, training, and performance oversight</li><li>Develop and maintain streamlined processes for communication, document control, recordkeeping, scheduling, and reporting</li><li>Support senior leadership with meeting prep, project planning, vendor management, and document creation</li><li>Coordinate with facilities, landscaping, security, and hospitality teams to maintain smooth communication across all departments</li><li>Maintain budgets for office supplies, equipment, routine administrative expenses, and vendor billing</li><li>Draft professional communications, proposals, reports, and internal updates</li><li>Handle sensitive information related to guests, residents, and executives with the highest level of discretion</li></ul>
<p>Robert Half is actively looking for an experienced Licensing Specialist. The Licensing Specialist is responsible for providing day-to-day professional quality and timely administrative support for all staff and the office. The Licensing Specialist will also perform and coordinate various administrative functions including front desk and general office administration, meeting, and special event coordination, presentation support, production requests, document and record support, office supply requisitions, and vendor management activities. This position is located in the South Jersey area.</p><p><br></p><p>How you will make an impact::</p><ul><li>Providing clear, patient, and supportive communication to agents with varying levels of experience.</li><li>Ability to prioritize multiple tasks and meet deadlines, especially during busy licensing periods.</li><li>Streamlining communication between carriers, agents, and internal teams.</li><li>Monitoring license statuses, renewal schedules, and compliance reports.</li><li>Resolving issues with incomplete applications, missing documents, or discrepancies with state systems.</li><li>Identifying risks of non-compliance and proactively addressing them.</li><li>Guiding producers through the licensing and contracting process.</li><li>Coordinating with accounting, compliance, and sales teams to ensure smooth onboarding.</li></ul><p><br></p>
We are looking for a skilled IT Systems Engineer to join our team on a contract basis in Detroit, Michigan. In this role, you will be responsible for maintaining and enhancing enterprise technology environments, ensuring their performance, security, and reliability. This position offers an exciting opportunity to work across systems administration, endpoint management, and technical support, collaborating with both internal teams and external vendors.<br><br>Responsibilities:<br>• Manage and monitor installed systems, servers, and storage to ensure optimal performance and reliability.<br>• Configure, test, and maintain operating systems, enterprise applications, and virtualization platforms.<br>• Develop and implement robust backup, disaster recovery, and redundancy strategies.<br>• Create automation scripts to streamline processes and improve operational efficiency.<br>• Administer Windows endpoints and mobile devices using Microsoft Intune, including compliance policies and application deployments.<br>• Provide advanced technical support to resolve escalated issues and document solutions for future reference.<br>• Collaborate with network engineers and other IT team members to address connectivity and system-related challenges.<br>• Participate in technology upgrades, migrations, and new system implementations to support organizational goals.<br>• Monitor system and application performance, identifying and addressing areas for improvement.<br>• Ensure secure and standardized configurations across all devices within the organization.
Job Title: Accounts Receivable / Credit & Collections Support (Contract or Contract-to-permanent) Location: White Plains, NY (On-site) Industry: Food Distribution <br> Overview: A leading food distribution company in White Plains, New York is seeking a detail-oriented and customer-focused detail oriented to join our team in a Contract or Contract-to-permanent role. This position is ideal for individuals who excel on the phone, are proactive with email follow-up, and enjoy providing excellent customer service. If you come from a call center, banking, or other customer-facing background and are looking to pivot into a back-office Accounts Receivable (AR), credit, and collections role, this is the perfect opportunity to grow your career. No prior AR experience required—we will train you! Key Responsibilities: Handle high-volume outbound and inbound phone calls to customers regarding outstanding invoices, payment statuses, and account updates. Conduct regular email follow-ups with customers to support credit and collection activities. Assist with reviewing customer accounts and documenting updates in the company’s systems. Support the credit and collections department with daily tasks, reporting, and account reconciliation as needed. Build positive customer relationships through clear, detail oriented communication and strong follow-up practices. Collaborate with internal departments (sales, customer service, finance) to resolve billing or account issues. Maintain accurate records of all customer interactions and payment commitments.
<p><strong>Receptionist / Administrative & Accounting Assistant</strong></p><p><em>Albany, NY – Onsite | Temp-to-Hire</em></p><p>Our client in Albany is looking for a reliable and organized Receptionist/Administrative & Accounting Assistant for a temp-to-hire role. This position supports a mission-focused organization and offers strong long-term potential.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>• Welcome visitors, staff, and vendors and manage all front-desk activity</p><p> • Answer and route calls on a multi-line phone system and maintain accurate call logs</p><p> • Handle general inquiries and share basic information about the organization</p><p> • Sort, distribute, and track mail, packages, and electronic faxes</p><p> • Assist with membership data entry and maintain updated records</p><p> • Help schedule travel and hotel reservations and update related calendars and lists</p><p> • Provide clerical support for meetings, including preparing materials, taking notes, and coordinating sign-ins</p><p> • Assist with preparing correspondence, reports, packets, and other documents</p><p> • Coordinate maintenance requests and service calls for office equipment and building needs</p><p> • Order and maintain office supplies</p><p> • Support administrative and accounting tasks as needed</p><p> • Serve as backup to other administrative staff and assist board members or team members when requested</p><p><br></p><p>This role is best suited for someone who is professional, trustworthy, comfortable with confidential information, and ready to jump into a busy office environment.</p>
<p>We are looking for a dedicated Bilingual (Spanish and English) Customer Experience Specialist to join our non-profit team in San Diego, California. In this Contract to permanent position, you will play a vital role in delivering exceptional service and support to individuals seeking assistance, ensuring their needs are met with care and professionalism. If you are passionate about fostering positive experiences and thrive in a collaborative, mission-driven environment, this role offers an opportunity to make a meaningful impact every day.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries by phone, email, or chat, offering accurate information, referrals, and assistance.</p><p>• Record and update all client interactions in web-based systems promptly and accurately.</p><p>• Stay informed about available services and resources to provide the most relevant support.</p><p>• Work closely with internal teams to ensure that client needs are addressed effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications with clients.</p><p>• Utilize CRM platforms and other software tools to manage and track customer interactions.</p><p>• Assist clients with billing inquiries and benefit-related questions, ensuring clarity and resolution.</p><p>• Analyze and resolve customer issues, escalating complex cases to appropriate departments when necessary.</p><p>• Uphold organizational standards and contribute to the overall success of the team through collaboration and reliability.</p>
<p>The Network Analyst is responsible for designing, implementing, maintaining, and supporting the organization’s network infrastructure to ensure optimal performance, security, and reliability. This role involves monitoring network systems, troubleshooting issues, and collaborating with IT teams to support business operations and technology initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Network Administration:</strong> Configure, maintain, and optimize LAN, WAN, VPN, and wireless networks.</li><li><strong>Monitoring & Troubleshooting:</strong> Proactively monitor network performance, identify bottlenecks, and resolve connectivity issues.</li><li><strong>Security Management:</strong> Implement and maintain network security protocols, firewalls, and intrusion detection systems.</li><li><strong>Documentation:</strong> Maintain accurate documentation of network configurations, diagrams, and processes.</li><li><strong>Vendor Coordination:</strong> Work with external vendors for hardware/software procurement and support.</li><li><strong>Upgrades & Patching:</strong> Plan and execute network upgrades, patches, and firmware updates.</li><li><strong>Disaster Recovery:</strong> Assist in developing and testing network-related disaster recovery plans.</li><li><strong>Support:</strong> Provide technical support for network-related issues to internal teams.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for an experienced Accounts Payable Specialist on a contract basis in Salem, Oregon. In this role, you will play a key part in ensuring the accurate and timely processing of invoices and payments, while contributing to the overall efficiency of the accounting department. This is an excellent opportunity for someone with strong attention to detail who is ready to handle diverse responsibilities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices with accuracy and precision to ensure timely payments.</p><p>• Manage the coding of accounts and invoices to ensure proper allocation within the accounting system.</p><p>• Execute payment runs, including checks and ACH transactions, adhering to established protocols.</p><p>• Communicate effectively with vendors and internal teams via email to resolve discrepancies and inquiries.</p><p>• Support payroll operations by verifying and processing relevant financial data.</p><p>• Utilize ERP systems, such as NetSuite, to maintain accurate records and streamline accounting processes.</p><p>• Collaborate with team members to ensure smooth workflow and assist with front desk tasks when needed.</p><p>• Conduct cost accounting activities to support budget tracking and financial reporting.</p><p>• Ensure compliance with company policies and procedures throughout all accounts payable processes.</p><p>• Maintain organized documentation and records for audits and internal reviews.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team. This is a Contract to permanent position, offering an excellent opportunity to showcase your communication skills and ability to assist customers effectively. The ideal candidate will excel in a fast-paced environment and demonstrate a commitment to delivering exceptional customer experiences.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond promptly to inbound customer inquiries via phone, ensuring a high level of satisfaction.</p><p>• Manage order entry tasks accurately and efficiently to support operational needs.</p><p>• Provide clear and detail oriented communication to resolve customer issues and answer questions.</p><p>• Handle both inbound and outbound calls to address customer concerns or provide updates.</p><p>• Collaborate with team members to improve service delivery and meet performance targets.</p><p>• Maintain detailed records of customer interactions and transactions.</p><p>• Follow established protocols and procedures to ensure compliance and consistency.</p><p>• Identify opportunities to enhance customer satisfaction and recommend improvements.</p><p>• Assist in training new team members or sharing best practices when needed.</p><p>• Adapt to changing priorities and contribute to a positive team environment.</p>
<p><strong>Job Description: Front Desk Coordinator</strong></p><p>As a Front Desk Coordinator, you will be the first point of contact for visitors and clients, delivering a positive and professional experience. Your primary responsibility is to welcome guests, handle incoming inquiries, and support the smooth operation of front office processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients in a courteous and professional manner.</li><li>Answer, screen, and direct phone calls and emails.</li><li>Manage appointment scheduling and maintain visitor logs.</li><li>Assist with administrative tasks, such as filing, data entry, and mail distribution.</li><li>Maintain a clean and organized reception area.</li><li>Support the coordination of meetings and events.</li><li>Handle sensitive information with confidentiality.</li><li>Liaise with internal departments to facilitate effective communication.</li></ul>
<p>Are you passionate about delivering outstanding customer experiences and looking for your next challenge? Robert Half is seeking an enthusiastic Customer Service Representative to join a reputable and local team. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries through multiple channels (phone, email, chat) with professionalism and empathy</li><li>Assist customers in resolving issues, answering questions, and delivering product or service information accurately</li><li>Maintain detailed and accurate customer records in our systems</li><li>Work collaboratively with other departments to resolve complex issues and ensure customer satisfaction</li><li>Use technology solutions to manage workflows and improve response times</li><li>Support company initiatives that focus on continuous improvement, efficiency, and customer experience</li></ul><p><br></p>
<p>We are looking for a dedicated Dispatcher to join our client in Spanish Springs, Nevada. This Contract to permanent position offers an opportunity to play a key role in supporting operations by managing dispatching tasks and providing excellent customer service. The ideal candidate will have strong organizational skills and the ability to handle multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage dispatch operations to ensure timely service delivery.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues effectively.</p><p>• Utilize computer-aided dispatch systems to monitor and manage logistics.</p><p>• Handle incoming calls through a multi-line phone system with attention to detail.</p><p>• Maintain organized filing systems to ensure accurate records and documentation.</p><p>• Schedule and adjust dispatch assignments based on operational needs.</p><p>• Communicate efficiently with team members and external contacts to ensure smooth operations.</p><p>• Monitor service progress and provide updates as necessary.</p><p>• Assist with administrative tasks to support overall dispatch functions.</p><p>• Ensure compliance with company procedures and standards in all dispatch activities</p>
<p>Are you passionate about providing outstanding patient service in a surgical care environment? We are looking for a <strong>Physician Liaison and Scheduler</strong> to support our Division of Cardiothoracic Surgery. As a <strong>Physician Liaison and Scheduler</strong>, you will play a vital role in coordinating care, enhancing communication, and improving the patient experience. The <strong>Physician Liaison and Scheduler</strong> will act as a key point of contact between patients, referring offices, surgical teams, and administrative staff.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for patients, families, and referring physicians regarding upcoming cardiothoracic surgeries.</li><li>Coordinate with the Cardiac Surgery Service Line and adult surgery schedulers to ensure accurate and timely scheduling of surgical procedures.</li><li>Support the Division Administrator and work closely with the surgical care team to streamline workflows and enhance communication.</li><li>Manage physician schedules and maintain accurate documentation in the EMR (EPIC preferred).</li><li>Ensure all pre-operative documentation and patient instructions are complete and organized.</li><li>Communicate effectively with internal departments and external offices to relay surgical planning details.</li><li>Respond to patient inquiries with professionalism, clarity, and empathy.</li><li>Provide administrative support including data entry, report generation, and follow-up correspondence.</li></ul>
<p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>JC del Rosario</strong> — I’d love to connect!</p><p><br></p><p><strong>Senior Accountant</strong></p><p><br></p><p><strong>Role Overview</strong></p><p>The <strong>Senior Accountant</strong> will play a key role in operational accounting, general ledger (GL) reconciliations, and financial controls. This position requires strong technical accounting expertise, analytical skills, and the ability to lead process improvements. You’ll partner across teams, support audits, and contribute to automation initiatives while mentoring associate staff.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Apply appropriate technical accounting standards to products and services</li><li>Perform month-end close tasks, including operational entries and variance analysis</li><li>Prepare financial analyses and reports for senior management</li><li>Assist with technical accounting memos and documentation</li><li>Review and approve complex GL account reconciliations</li><li>Partner with internal teams to resolve variances and improve processes</li><li>Support external and internal audits with documentation and explanations</li><li>Contribute to automation efforts using tools like BlackLine</li><li>Identify and implement process improvements and internal control enhancements</li><li>Ensure compliance with applicable laws, regulations, and internal policies</li></ul><p><strong>Benefits & Perks</strong></p><ul><li>Competitive compensation with bonus opportunities</li><li>Exceptional medical, dental, vision, and life insurance</li><li>401(k) with employer match and safe harbor contribution</li><li>Discounts on loan products</li><li>Tuition reimbursement and professional development programs</li><li>Onsite fitness center and wellness incentives</li><li>Employee Assistance Program (EAP)</li><li>Modern office space and collaborative work environment</li></ul>
<p>We are looking for a welcoming and friendly Receptionist to join our team on a contract basis in Wilton Manors, Florida. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient environment. This position offers an excellent opportunity to utilize your organizational and communication skills while contributing to daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors warmly and assist them in navigating the office or connecting with the appropriate staff.</p><p>• Answer and manage a multi-line phone system efficiently, directing calls to the correct departments.</p><p>• Handle incoming calls with a focus on quality service, ensuring inquiries are resolved or redirected appropriately.</p><p>• Maintain the reception area, keeping it organized and presentable at all times.</p><p>• Provide accurate information regarding office services and address general questions from the public.</p><p>• Schedule appointments and coordinate meeting logistics as needed.</p><p>• Manage mail distribution and oversee incoming and outgoing correspondence.</p><p>• Assist with basic administrative tasks to support office staff and operations.</p><p>• Handle switchboard operations for phone systems ranging from 1 to 10 lines.</p><p>• Ensure confidentiality and security of sensitive information while performing receptionist duties.</p>
<p><strong>Interested? Let’s Connect!</strong></p><p>If this opportunity sounds like the right next step, apply today and send your resume via LinkedIn to <strong>JC del Rosario</strong>—I’d love to chat with you!</p><p><br></p><p><strong>Senior Accountant</strong></p><p><strong>About the Role</strong></p><p>We’re looking for a skilled <strong>Senior Accountant</strong> to support operational accounting, GL reconciliations, and financial controls. In this role, you’ll leverage your technical accounting expertise, analytical mindset, and problem‑solving skills to strengthen our financial processes. You’ll collaborate with cross-functional partners, assist with audits, drive automation initiatives, and help mentor associate team members.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Apply relevant technical accounting standards to new and existing products</li><li>Execute month‑end close activities, including journal entries and variance analysis</li><li>Prepare financial analyses and reporting for senior leadership</li><li>Draft and support technical accounting memos and documentation</li><li>Review and approve complex GL account reconciliations</li><li>Work with internal teams to resolve discrepancies and enhance processes</li><li>Support both internal and external audits with clear documentation and insights</li><li>Contribute to automation initiatives using tools such as BlackLine</li><li>Identify opportunities for process improvements and strengthen internal controls</li><li>Ensure compliance with applicable laws, regulations, and internal policies</li></ul><p><strong>Benefits & Perks</strong></p><ul><li>Competitive compensation plus bonus opportunities</li><li>Comprehensive medical, dental, vision, and life insurance</li><li>401(k) with employer match and safe harbor contributions</li><li>Employee discounts on loan products</li><li>Tuition reimbursement and professional development programs</li><li>Onsite fitness center and wellness incentives</li><li>Employee Assistance Program (EAP)</li><li>Modern office environment with a collaborative culture</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Greensboro, North Carolina. This is a Contract to permanent position, offering an excellent opportunity to showcase your communication skills and ability to assist customers effectively. The ideal candidate will excel in a fast-paced environment and demonstrate a commitment to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a high level of satisfaction.<br>• Manage order entry tasks accurately and efficiently to support operational needs.<br>• Provide clear and detail oriented communication to resolve customer issues and answer questions.<br>• Handle both inbound and outbound calls to address customer concerns or provide updates.<br>• Collaborate with team members to improve service delivery and meet performance targets.<br>• Maintain detailed records of customer interactions and transactions.<br>• Follow established protocols and procedures to ensure compliance and consistency.<br>• Identify opportunities to enhance customer satisfaction and recommend improvements.<br>• Assist in training new team members or sharing best practices when needed.<br>• Adapt to changing priorities and contribute to a positive team environment.
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries through various communication channels.<br>• Provide accurate information about products and services to assist customers effectively.<br>• Process orders and ensure all data entry tasks are completed accurately.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Handle inbound and outbound calls while maintaining professionalism and empathy.<br>• Collaborate with team members to improve customer service processes.<br>• Keep detailed records of customer interactions for future reference.<br>• Escalate complex issues to the appropriate department or supervisor when necessary.<br>• Stay informed about company policies and updates to provide consistent support.<br>• Contribute to the overall success of the team by meeting individual performance goals.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract to hire basis in Encino, California. This role is ideal for someone who is detail oriented, thrives in a fast-paced environment, and enjoys assisting customers with their inquiries. You will play a vital role in ensuring customer satisfaction while maintaining accurate records and delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls promptly and courteously, addressing customer needs and concerns.</p><p>• Provide exceptional customer service support in a call center environment.</p><p>• Accurately input and update customer data into internal systems.</p><p>• Manage email correspondence with clients and resolve inquiries effectively.</p><p>• Handle both inbound and outbound calls efficiently to meet service objectives.</p><p>• Utilize VoIP systems to communicate with customers and maintain call quality.</p><p>• Schedule appointments and coordinate customer service requests.</p><p>• Process order entries with precision and attention to detail.</p><p>• Collaborate with team members to ensure smooth operations and customer satisfaction.</p><p>• Use Microsoft Excel and Word to organize and document customer information.</p>
<p><strong>About the Organization</strong></p><p> Our client, a community-focused nonprofit organization, is seeking a Bilingual Spanish Client Services Representative to serve as a trusted point of contact for individuals seeking access to programs and resources. This role supports intake, information sharing, and service coordination while providing respectful, culturally competent assistance in both English and Spanish.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for community members via phone, email, and in person, providing assistance in English and Spanish</li><li>Conduct initial intake, gather required information, and assess service needs</li><li>Enter and maintain accurate client data in case management and tracking systems</li><li>Provide information on available programs, services, and eligibility requirements</li><li>Assist clients with applications, forms, and follow-up documentation</li><li>Route inquiries and referrals to appropriate internal teams or external partners</li><li>Maintain professionalism, empathy, and confidentiality when handling sensitive situations</li><li>Support administrative and reporting tasks as needed to assist program operations</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
