<p>Are you passionate about providing outstanding patient service in a surgical care environment? We are looking for a <strong>Physician Liaison and Scheduler</strong> to support our Division of Cardiothoracic Surgery. As a <strong>Physician Liaison and Scheduler</strong>, you will play a vital role in coordinating care, enhancing communication, and improving the patient experience. The <strong>Physician Liaison and Scheduler</strong> will act as a key point of contact between patients, referring offices, surgical teams, and administrative staff.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for patients, families, and referring physicians regarding upcoming cardiothoracic surgeries.</li><li>Coordinate with the Cardiac Surgery Service Line and adult surgery schedulers to ensure accurate and timely scheduling of surgical procedures.</li><li>Support the Division Administrator and work closely with the surgical care team to streamline workflows and enhance communication.</li><li>Manage physician schedules and maintain accurate documentation in the EMR (EPIC preferred).</li><li>Ensure all pre-operative documentation and patient instructions are complete and organized.</li><li>Communicate effectively with internal departments and external offices to relay surgical planning details.</li><li>Respond to patient inquiries with professionalism, clarity, and empathy.</li><li>Provide administrative support including data entry, report generation, and follow-up correspondence.</li></ul>

<p>Job Requirements:</p><p><strong>Education</strong>: High school diploma or GED required.</p><p><strong>Experience</strong>:</p><ul><li>Prior experience in a healthcare scheduling or administrative support role.</li><li>Experience with EMR systems (EPIC strongly preferred).</li></ul><p><strong>Skills & Abilities</strong>:</p><ul><li>Excellent customer service and interpersonal skills.</li><li>Strong multitasking abilities in a fast-paced clinical environment.</li><li>High attention to detail and organizational skills.</li><li>Competent in Microsoft Word and Excel.</li><li>Comfortable performing repetitive tasks with consistent accuracy.</li></ul><p><br></p>

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