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591 results for Help Desk Technician jobs

Customer Service - Bilingual Spanish
  • San Diego, CA
  • remote
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Organization</strong></p><p> Our client, a community-focused nonprofit organization, is seeking a Bilingual Spanish Client Services Representative to serve as a trusted point of contact for individuals seeking access to programs and resources. This role supports intake, information sharing, and service coordination while providing respectful, culturally competent assistance in both English and Spanish.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for community members via phone, email, and in person, providing assistance in English and Spanish</li><li>Conduct initial intake, gather required information, and assess service needs</li><li>Enter and maintain accurate client data in case management and tracking systems</li><li>Provide information on available programs, services, and eligibility requirements</li><li>Assist clients with applications, forms, and follow-up documentation</li><li>Route inquiries and referrals to appropriate internal teams or external partners</li><li>Maintain professionalism, empathy, and confidentiality when handling sensitive situations</li><li>Support administrative and reporting tasks as needed to assist program operations</li></ul><p><br></p>
  • 2025-12-13T00:18:35Z
Customer Service Specialist
  • Bergen County, NJ
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
  • 2025-11-20T14:39:03Z
Staff Accountant - Healthcare
  • Carlsbad, CA
  • onsite
  • Temporary
  • 30.00 - 38.00 USD / Hourly
  • <p>A well-established <strong>medical device and healthcare services company</strong> in Carlsbad is seeking a dedicated <strong>Staff Accountant</strong> to support core accounting functions across multiple departments. This role is critical to ensuring financial accuracy in a highly regulated environment and will work closely with operations, payroll, clinical services, and the revenue cycle team.</p><p><br></p><p><strong>&#128313; Key Responsibilities</strong></p><p><strong>Month-End Close</strong></p><ul><li>Perform <strong>journal entries</strong>, account reconciliations, and monthly financial schedules.</li><li>Maintain and update <strong>accrual schedules</strong> for medical supplies, consumables, lab services, and outsourced clinical support.</li><li>Support depreciation schedules, prepaid amortization, and intercompany reconciliations.</li></ul><p><strong>General Ledger & Reporting</strong></p><ul><li>Analyze GL activity for healthcare-specific transactions such as patient services, reimbursements, medical vendor contracts, and device inventory.</li><li>Assist in preparing internal financial statements, expense variance analysis, and cost center reporting.</li><li>Support external auditors with schedules and documentation.</li></ul><p><strong>Operational Integration</strong></p><ul><li>Reconcile transactions between clinical software systems and the accounting platform.</li><li>Work with the billing and RCM team to ensure proper revenue recognition and cash application.</li><li>Review credit card transactions for medical supply purchases and reconcile statements.</li></ul><p><br></p>
  • 2025-12-08T18:48:42Z
Tax Associate
  • Richardson, TX
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • <p>If you’re looking for a <strong>Tax Associate</strong> role that blends technical challenge with a supportive, flexible environment, this one is for you!</p><p><strong> </strong></p><p><strong>&#127942; Why You’ll Want to Work Here</strong></p><ul><li><strong><em>Work–Life Balance – For Real </em></strong></li><li>Reasonable hours, even during busy season</li><li>Hybrid and flexible scheduling options</li><li>A supportive, collaborative team that has your back</li><li>Competitive compensation and benefits</li><li>CPA exam support, mentorship, and ongoing professional development</li><li>Exposure to diverse clients and industries</li><li>A culture built on trust, respect, and real human connection</li></ul><p><strong> </strong></p><p><strong>What You’ll Do</strong></p><ul><li>Prepare federal, state, and local income tax returns for individuals, partnerships, corporations, trusts, and estates</li><li>Assist with tax planning projects, research assignments, and technical memos</li><li>Analyze financial statements and supporting documentation for accurate reporting</li><li>Identify potential tax issues and propose thoughtful solutions</li><li>Communicate with clients to gather information and provide updates</li><li>Support senior team members during tax season and throughout the year</li><li>Maintain organized workpapers and documentation in line with firm standards</li><li>Stay current on tax law changes and professional best practices</li><li>Assist with IRS and state notices, audits, and correspondence</li></ul>
  • 2025-12-15T23:08:44Z
IT Manager
  • Broken Arrow, OK
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • <p>An established company in the Tulsa, Oklahoma area is searching for IT manager with multi-client environment experience. In this role, you’ll oversee a dynamic technical environment leveraging the Microsoft stack, including Azure cloud solutions and Active Directory administration. You will also oversee client IT operations, projects and deliver proactive support for diverse client systems.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Lead technical teams to deliver exceptional support and project delivery for MSP type clients.</li><li>Architect, deploy, and maintain infrastructure built around Microsoft technologies (Azure, Active Directory, Office 365).</li><li>Manage cloud migration projects, identity/access controls, and network security.</li><li>Collaborate with business stakeholders and clients to align technology solutions with operational needs.</li><li>Mentor technicians, establish best practices, and enforce compliance standards.</li></ul>
  • 2025-12-18T19:50:12Z
Administrative Assistant
  • San Diego, CA
  • onsite
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • <p>Our team is actively seeking a detail-oriented Administrative Assistant to support a busy tax firm in Mira Mesa, CA. This permanent, onsite position offers the opportunity to contribute to a high-performing team specializing in individual, business, and corporate tax services.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage front desk office operations, greet clients, and handle inbound calls</li><li>Schedule client appointments and maintain calendars for tax professionals</li><li>Organize and prepare tax documentation; scan, file, and ensure confidentiality of sensitive materials</li><li>Support client onboarding and document collection processes</li><li>Assist with billing, invoicing, and other administrative tasks as needed</li><li>Maintain office supplies and coordinate vendor relationships</li><li>Help ensure compliance with company and IRS record-keeping requirements</li></ul>
  • 2025-12-10T21:44:11Z
Customer Service Supervisor
  • Knoxville, TN
  • onsite
  • Contract / Temporary to Hire
  • 20.59 - 23.84 USD / Hourly
  • Our client, a well-established company in the medical industry, is seeking a proactive and hands-on Customer Service Call Center Supervisor for an onsite, permanent contract-to-permanent opportunity. The organization has just over 100 employees and is dedicated to providing exceptional service and support to its clients and patients. This role offers strong growth potential and the prospect of permanent employment for high performers. <br> Key Responsibilities: <br> Supervise and manage a call center staff of up to 15 employees, overseeing day-to-day operations and team productivity. Ensure staff effectively handle incoming medical billing inquiries and contractual questions in a prompt, detail oriented manner. Lead recruitment, hiring, onboarding, and training processes for new and current call center employees. Monitor call volumes, hold times, and performance standards, using data analytics to track team and individual metrics. Coach and mentor team members, assisting with escalated and challenging customer calls to maintain service quality. Drive employee development through regular feedback, performance reviews, and ongoing training. Manage and contribute to revenue cycle billing operations, ensuring accuracy and timely resolution of cases. Maintain strong organizational systems and reporting practices using Microsoft Office Suite and other relevant software. Ensure compliance with healthcare industry regulations and company policies. Collaborate cross-functionally with internal departments to approve contracts and support resolution of medical billing matters. Requirements: <br> Proven experience supervising a call center team, preferably within the medical, healthcare, or revenue cycle management field. Strong understanding of medical billing cycles and contracts. Demonstrated ability to deescalate complex customer issues and provide effective solutions. Solid organizational and multitasking skills, with the capacity to prioritize in a fast-paced environment. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Excellent verbal and written communication skills. Ability to coach, mentor, and lead staff while maintaining a positive team culture. Experience tracking performance metrics and using analytics for operational improvement. This role is a contract position with the possibility of permanent employment based on performance. <br> Ready to make an impact? Apply today to help lead and support a dedicated team at the heart of healthcare customer service operations. Please apply and contact: Kelly Fellows for immediate consideration at 865-370-2219
  • 2025-12-16T17:04:46Z
Systems Engineer
  • San Antonio, TX
  • onsite
  • Permanent
  • 95000.00 - 115000.00 USD / Yearly
  • We are looking for a skilled Systems Engineer to join our team in San Antonio, Texas. In this role, you will manage and optimize on-premises and cloud systems while ensuring seamless functionality across all infrastructure components. You will also play a key role in maintaining security protocols, troubleshooting technical issues, and supporting IT initiatives to align with organizational goals.<br><br>Responsibilities:<br>• Manage and administer infrastructure systems, including physical and virtual machines, cloud environments, and associated architecture.<br>• Implement and oversee database systems, ensuring their security, integrity, and accessibility.<br>• Administer Office 365 applications such as Exchange Online, SharePoint, OneDrive, and Teams.<br>• Lead efforts to maintain system backups and disaster recovery protocols, ensuring compliance with organizational standards.<br>• Monitor and enhance system security, including managing Active Directory, Entra ID, and hybrid identity solutions.<br>• Design and implement security controls, including role-based access management, privileged access, and Microsoft Defender configurations.<br>• Collaborate with IT teams to complete systems-related projects and initiatives efficiently.<br>• Provide technical support to end users, resolving hardware, software, and cloud service issues.<br>• Guide and mentor less experienced IT staff, promoting a collaborative and knowledgeable environment.<br>• Manage IT hardware and software procurement and inventory to ensure operational needs are met.
  • 2025-11-21T17:03:49Z
Network Communications Engineer II
  • Bedford, OH
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • We are looking for a skilled Network Communications Engineer II to join our team in Bedford, Ohio. In this role, you will apply your technical expertise to design, manage, and troubleshoot network infrastructure, ensuring seamless connectivity and efficient communication across systems. This position offers the opportunity to work on cutting-edge technology and collaborate with professionals to optimize network performance.<br><br>Responsibilities:<br>• Design, implement, and maintain secure and efficient network infrastructures.<br>• Configure and manage Cisco routers, switches, and wireless systems to support organizational needs.<br>• Monitor and troubleshoot Palo Alto Networks firewalls to ensure optimal security and performance.<br>• Collaborate with cross-functional teams to address network challenges and deliver user-friendly solutions.<br>• Apply knowledge of VLANs, subnetting, and VoIP to enhance network functionality.<br>• Oversee the operation and control of telecommunications systems, ensuring reliability and scalability.<br>• Provide technical expertise to support data center infrastructure projects.<br>• Conduct periodic network assessments to identify areas for improvement and implement upgrades.<br>• Travel occasionally, up to 20%, to support network deployments and maintenance at various locations.
  • 2025-11-19T21:29:02Z
IT Manager
  • Philadelphia, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for an experienced IT Manager to join our team in Philadelphia, Pennsylvania. This contract position offers the opportunity to lead and oversee critical IT operations while contributing to the organization’s growth and technological advancement. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to manage complex systems and vendor relationships effectively.<br><br>Responsibilities:<br>• Manage and maintain networking technologies, including VLANs, VPNs, routing, switching, firewalls, and other related hardware.<br>• Oversee enterprise VoIP platforms to ensure seamless communication across the organization.<br>• Configure and troubleshoot network routers, Ethernet switches, and fiber connectivity.<br>• Implement and manage virtualization solutions such as VMware and Hyper-V, as well as cloud infrastructure like AWS and Azure.<br>• Ensure the security and integrity of systems by adhering to best practices and utilizing monitoring tools.<br>• Handle backup systems and ensure their reliability for data protection and recovery.<br>• Collaborate with vendors to procure and manage IT hardware and software solutions efficiently.<br>• Provide guidance and support to the IT team, fostering a collaborative and productive work environment.<br>• Maintain and optimize Active Directory and other system configurations to meet organizational needs.<br>• Utilize technical expertise to resolve issues promptly and minimize downtime.
  • 2025-12-11T15:08:39Z
Patient Access Specialist
  • Grosse Pointe Woods, MI
  • onsite
  • Temporary
  • 18.00 - 19.85 USD / Hourly
  • <p>We are looking for a dedicated Patient Access Specialist to join our team on a contract basis in Grosse Pointe Woods, MI. This role involves ensuring smooth patient registration processes while delivering exceptional customer service. The ideal candidate will excel in communication, organization, and clerical duties to support patient care operations effectively.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient registration by collecting and verifying necessary information while ensuring accuracy.</p><p>• Provide exceptional customer service to patients, addressing inquiries and resolving issues promptly.</p><p>• Handle inbound and outbound calls related to scheduling, billing, and insurance matters.</p><p>• Assist patients in understanding medical coverage, deductibles, and copays.</p><p>• Perform receptionist duties, including greeting patients and managing front-desk operations.</p><p>• Maintain accurate documentation and manage clerical tasks to support clinical operations.</p><p>• Optimize scheduling procedures to ensure efficient flow of patient appointments.</p><p>• Collaborate with clinical teams to support trial operations and adhere to established protocols.</p><p>• Utilize computer systems effectively for labeling, documentation, and data entry.</p><p>• Conduct ad hoc financial tasks to assist patients with billing processes.</p>
  • 2025-11-19T21:39:17Z
Assoc Business Systems Analyst
  • Hopkins, MN
  • onsite
  • Temporary
  • 24.70 - 28.60 USD / Hourly
  • <p>We are looking for an Associate Business Systems Analyst to join our team. In this role, you will act as a key liaison between business units and IT, ensuring seamless communication and collaboration. </p><p><br></p><p>Responsibilities:</p><p>• Serve as a liaison between business units and IT, facilitating effective communication and understanding.</p><p>• Provide consultation and support to front-line teams, addressing case-related inquiries and concerns.</p><p>• Maintain and update documentation to ensure accuracy and relevance.</p><p>• Conduct training sessions to improve team knowledge and operational efficiency.</p><p>• Perform quality reviews to ensure compliance with applicable laws, regulations, and standards.</p><p>• Support data-related tasks during compliance and audit reviews.</p><p>• Assist with regulatory compliance efforts, ensuring adherence to industry requirements.</p><p>• Use tools such as Microsoft Excel, Word, and PowerPoint to create reports, presentations, and documentation.</p><p>• Collaborate with teams to optimize business processes and systems.</p><p>• Monitor and ensure alignment with organizational policies and procedures.</p>
  • 2025-12-22T11:49:00Z
Client Support, Return Mail Processor (Tier II)
  • West Henrietta, NY
  • remote
  • Temporary
  • 15.20 - 17.60 USD / Hourly
  • We are looking for a detail-oriented Client Support, Return Mail Processor (Tier II) to join our team on a contract basis in West Henrietta, New York. This role involves managing return mail processes, ensuring accurate data entry, and maintaining strong client relations in accordance with company policies. As an on-site position, occasional overtime may be required.<br><br>Responsibilities:<br>• Process daily return mail by logging items into the system and preparing outgoing packages.<br>• Contact clients to confirm and update business addresses when necessary.<br>• Follow established guidelines to maintain positive client relationships and resolve issues in line with company policies.<br>• Utilize software systems such as Salesforce and Adobe Flex to perform necessary tasks.<br>• Conduct data entry with precision while prioritizing and organizing workloads effectively.<br>• Assist with additional data entry responsibilities as required.<br>• Ensure quality service standards are upheld in all tasks.<br>• Collaborate with team members or work independently to meet deadlines.<br>• Handle lifting tasks ranging from 10-20 pounds as needed.
  • 2025-12-12T21:28:36Z
Receptionist
  • Oak Brook, IL
  • onsite
  • Permanent
  • 50000.00 - 50000.00 USD / Yearly
  • <p>Our client is looking for a detail-oriented and welcoming a Spanish Bilingual Receptionist to join their team in Oak Brook, Illinois. The ideal candidate will serve as the first point of contact for guests and employees, ensuring a positive and efficient experience for all. This role requires excellent organizational skills, a high level of experience and composure, and the ability to handle multiple tasks with discretion and integrity. <strong><em>This position offers an hourly pay rate of $24/hour, full benefits and is 100% in-office from 8:30AM-5:00PM.</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and employees with a warm and detail-oriented attitude, addressing inquiries and resolving minor concerns.</p><p>• Manage incoming calls by answering, screening, and redirecting them as necessary to ensure effective communication.</p><p>• Provide administrative support to various departments, including assisting with special projects and clerical tasks.</p><p>• Handle incoming and outgoing mail, including preparing correspondence and organizing packages for delivery.</p><p>• Maintain inventory levels by ordering office and kitchen supplies to ensure smooth daily operations.</p><p>• Support the Executive Assistant in coordinating office events, meals, and logistics as needed.</p><p>• Schedule and manage internal conference room bookings, ensuring proper setup and cleanup for meetings.</p><p>• Interact with a diverse group of individuals, including executives, clients, vendors, and board members, in a courteous and respectful manner.</p><p>• Safeguard confidential information with a high degree of discretion and integrity.</p>
  • 2025-12-08T23:48:48Z
Legal Secretary
  • Encino, CA
  • onsite
  • Contract / Temporary to Hire
  • 32.00 - 37.00 USD / Hourly
  • <p>A real estate law firm is seeking a Litigation Secretary to join their team. This is a contract-to-hire opportunity supporting a dynamic litigation practice with responsibilities across secretarial, legal research, and administrative functions. The position will be primarily onsite in Encino, with the flexibility of one remote day per week.</p><p><br></p><p><strong>Responsibilities</strong></p><p>• E-filing with state and federal courts.</p><p>• Maintain attorney calendars, schedule deadlines, and coordinate hearings and meetings (experience with MyCase or similar systems preferred).</p><p>• Support a 3 to 1 desk.</p><p>• Draft, prepare, and format pleadings, motions, oppositions, briefs, and other legal documents.</p><p>• Create templates and standard forms based on attorney guidance.</p><p>• Assist with both litigation and transactional matters as needed.</p>
  • 2025-12-16T19:08:40Z
Office Manager
  • San Diego, CA
  • remote
  • Temporary
  • 28.00 - 30.00 USD / Hourly
  • <p><strong>About the Organization</strong></p><p> Our client, a well-established healthcare organization, is seeking an experienced and highly organized Office Manager to oversee daily administrative and operational functions. This role is critical to ensuring efficient office operations, regulatory compliance, and a positive experience for patients, providers, and staff.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day administrative and office operations to ensure smooth clinic workflow</li><li>Supervise front office and administrative staff, including scheduling, training, and performance support</li><li>Oversee patient scheduling, check-in/check-out processes, and front desk operations</li><li>Ensure accurate maintenance of patient records in accordance with HIPAA and organizational policies</li><li>Manage office budgets, supplies, inventory, and vendor relationships</li><li>Coordinate with clinical leadership to support staffing, workflows, and patient flow</li><li>Oversee billing support, insurance verification, referrals, and prior authorizations as needed</li><li>Implement and maintain office policies, procedures, and best practices</li><li>Serve as a point of contact for facilities, IT, and external service providers</li><li>Address patient concerns professionally and escalate issues as appropriate</li></ul><p><br></p>
  • 2025-12-13T00:23:40Z
On Call Receptionist
  • Reston, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are offering a contract for a receptionist role based in Reston, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p><br></p>
  • 2025-12-16T21:54:31Z
Customer Service Representative
  • Cincinnati, OH
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Cincinnati, Ohio. In this role, you will provide exceptional support to customers by handling inquiries, processing orders, and maintaining accurate records. This is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity to grow your skills and contribute to a dynamic team.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, email, and other communication channels in a timely and detail-oriented manner.<br>• Process and input customer orders accurately into the system, ensuring all details are correct.<br>• Schedule appointments for services or meetings as required, coordinating efficiently with internal teams.<br>• Generate purchase orders and maintain detailed records of transactions for future reference.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Manage data entry tasks to ensure accurate and up-to-date information in company systems.<br>• Utilize Microsoft Excel and Word to create, update, and maintain customer-related documents.<br>• Collaborate with team members to improve customer service processes and enhance overall satisfaction.<br>• Perform follow-ups with customers to confirm order details and ensure their expectations are met.<br>• Support various administrative tasks to help streamline operations and maintain workflow efficiency.
  • 2025-11-21T22:23:41Z
INFO SECURITY ANALYST IV
  • Washington Dc, DC
  • onsite
  • Temporary
  • 50.00 - 55.00 USD / Hourly
  • <p><strong>SOC Engineer (Security Operations Center)</strong></p><p><strong>Location:</strong> Remote (Washington, DC area preferred)</p><p><strong>Travel:</strong> Must be willing to attend quarterly in-person team meetings</p><p><strong>Clearance:</strong> Ability to obtain Public Trust (Currently held preferred)</p><p><strong>Duration: </strong>6-month contract, potential for extension or conversion. </p><p><strong>Position Overview</strong></p><p>We are seeking a skilled <strong>SOC Engineer</strong> to design and maintain Security Operations Center (SOC) data feed solutions, implement SOAR capabilities, and ensure feed health through collaboration with cross-functional teams. This role requires strong cybersecurity expertise, including network security, SIEM, incident response, and threat detection.</p><p>The SOC Engineer will also serve as a <strong>backup SOC Lead</strong>, managing escalations and providing leadership updates during critical incidents when the primary lead is unavailable.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Microsoft Sentinel Engineering:</strong> Maintain and optimize Microsoft Sentinel SIEM/SOAR solutions in alignment with client requirements, industry best practices, and federal compliance mandates.</li><li><strong>Data Integration:</strong> Configure and manage log/data feeds from diverse sources (e.g., Fluent Bit, Windows Events, M365, cloud services, endpoint/security platforms).</li><li><strong>Parsing & Normalization:</strong> Develop and refine log parsing rules using Regex, DCRs, and custom transformations for accurate and usable data in Sentinel.</li><li><strong>SOAR Development:</strong> Engineer automation and orchestration solutions using Microsoft Logic Apps, Azure Functions, and PowerShell/Python scripts to improve SOC efficiency and incident response.</li><li><strong>Threat Detection Engineering:</strong> Build, tune, and optimize analytic rules, UEBA, dashboards, and reports to enhance detection and response coverage.</li><li><strong>Collaboration:</strong> Work with network, endpoint, cloud, and IT operations teams to integrate new data sources and deliver actionable SOC capabilities.</li><li><strong>Documentation & Knowledge Transfer:</strong> Create and maintain SOC architecture documentation, onboarding guides, and automation playbooks; train SOC analysts on new tools and processes.</li><li><strong>Advisory & Improvement:</strong> Conduct gap analyses of SOC capabilities, recommend improvements, and contribute to SOC process maturity.</li><li><strong>Incident Response Support:</strong> Provide Tier 3 support and assist with complex investigations as needed.</li></ul>
  • 2025-11-25T15:13:47Z
Member Services Representative
  • Amherst, MA
  • onsite
  • Temporary
  • 23.75 - 25.50 USD / Hourly
  • We are looking for a motivated Member Services Representative to join our team in Amherst, Massachusetts. In this role, you will provide exceptional customer service in a fast-paced call center environment. This is a long-term contract position, ideal for individuals who excel at delivering solutions and creating positive experiences for customers.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone or email, ensuring a high level of satisfaction.<br>• Handle a high volume of calls efficiently in a fast-paced environment.<br>• Maintain accurate records of customer interactions and transactions.<br>• Utilize computer systems to access customer information and resolve issues effectively.<br>• Collaborate with team members to address complex customer concerns.<br>• Follow company policies and procedures to ensure consistent service delivery.<br>• Provide clear and concise information about products, services, and account details.<br>• Demonstrate strong problem-solving skills to resolve customer complaints.<br>• Assist with data entry tasks and administrative duties as needed.<br>• Stay updated on company offerings to provide accurate and timely support.
  • 2025-11-24T13:54:01Z
Customer Service Representative
  • Minneapolis, MN
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for an adaptable and dependable Customer Service Representative to join our team in Minneapolis, Minnesota. In this hybrid role, you will work both remotely and on-site, helping customers navigate inquiries and providing effective solutions. </p><p><br></p><p>Responsibilities:</p><p>• Address and resolve customer inquiries, concerns, and disputes promptly and professionally.</p><p>• Provide updates on policies, products, and services to customers and agents.</p><p>• Process and manage insurance-related paperwork, including adjustments, beneficiary changes, and issuing certificates.</p><p>• Ensure accurate and organized documentation of all customer interactions.</p><p>• Deliver excellent customer service with a patient and approachable demeanor.</p><p>• Adapt to call center workflows, maintaining efficiency and a positive attitude.</p><p>• Collaborate with team members to enhance customer service processes.</p><p>• Participate in training sessions to quickly become proficient in company procedures.</p><p>• Handle a high volume of calls while maintaining quality customer experiences.</p><p>• Support agents and customers by answering questions and resolving issues effectively.</p>
  • 2025-12-17T15:43:58Z
Administrative Assistant
  • Honolulu, HI
  • onsite
  • Temporary
  • 21.00 - 24.00 USD / Hourly
  • <p><strong>Description:</strong></p><p>We are seeking an experienced Administrative Assistant to support our medical office operations. The right candidate will help keep our clinic running efficiently and ensure a positive experience for patients and staff. <strong>Preference given to Hawaii residents due to onsite requirements. To apply, call 808-531-0800.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate and schedule patient appointments</li><li>Manage patient files and confidential information</li><li>Prepare correspondence, reports, and scheduling for healthcare professionals</li><li>Answer multi-line phones and respond to patient inquiries</li><li>Support billing, supply orders, and general office administration</li></ul><p><br></p>
  • 2025-12-12T01:33:36Z
Part-time Assistant Receptionist
  • Fern Park, FL
  • onsite
  • Temporary
  • 21.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Department Assistant Receptionist to join our team in Fern Park, Florida. This role involves providing exceptional administrative and clerical support, ensuring smooth daily operations, and delivering excellent customer service. As a vital part of our activity center, you will handle a variety of tasks with attention to detail and professionalism. This is a long-term contract position that offers stability and growth opportunities.</p><p><strong>Hours:</strong> 9:00 AM – 2:00 PM (5 hours daily)</p><p><strong>Responsibilities:</strong></p><ul><li>Answer phones and greet visitors in a professional manner</li><li>Perform word processing, typing, copying, and faxing</li><li>Maintain calendars and schedule meetings</li><li>Coordinate travel arrangements, lunch orders, RSVPs, and mail delivery</li><li>Track expenses and attendance records</li><li>Maintain office cleanliness and organization, including opening/closing tasks</li><li>Monitor and restock office supplies and printer needs</li><li>Coordinate building and equipment maintenance</li><li>Set up and tear down for on-site events</li><li>Provide support to SLT-level executives and below</li><li>May supervise junior clerical staff as needed</li></ul><p><br></p>
  • 2025-12-05T16:43:39Z
Front Desk Coordinator
  • Columbia, SC
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a Front Desk Coordinator to join our team in Columbia, South Carolina. This is a long-term contract position ideal for someone who is detail-oriented and thrives in a dynamic environment. The role involves overseeing and executing front desk operations to ensure seamless service and excellent experiences for visitors and staff alike.<br><br>Responsibilities:<br>• Maintain the organization and cleanliness of the front desk area, ensuring all materials, documents, and supplies are well-arranged and accessible.<br>• Monitor and manage front desk equipment, including computers, printers, and copiers, addressing any issues promptly by submitting support tickets or ordering necessary supplies.<br>• Greet and assist all visitors, ensuring they are checked in properly or directed to the appropriate staff member.<br>• Verify and balance petty cash at the start of each shift, handle point-of-sale transactions accurately, and ensure daily reports are submitted to Finance.<br>• Process payments for memberships, assessments, and programs using the point-of-sale system and coordinate with Finance to resolve menu-related discrepancies.<br>• Ensure participants sign required waivers and maintain proper documentation for insurance health programs to guarantee accurate visit credits.<br>• Collaborate with the Programs Director to collect and share program-related documentation for tracking and communication purposes.<br>• Supervise front desk clerks by developing and implementing clear policies and procedures for training and operational consistency.<br>• Regularly review the organization and scheduling of front desk operations with other team leads to identify solutions and improvements.<br>• Monitor the main lobby and security cameras to maintain a safe and welcoming environment.
  • 2025-12-12T15:48:58Z
Client Service Associate - RIA
  • San Francisco, CA
  • remote
  • Permanent
  • 90000.00 - 130000.00 USD / Yearly
  • <p>Reach out to <u>Michelle Espejo via email or LinkedIn</u> for additional information or questions.</p><p> </p><p><strong>Client Service Associate | Multi Family Office | San Francisco | Hybrid | Base + Bonus</strong></p><p> </p><p><strong>Work with some of the Bay Area's most successful families.</strong> This multi-family office provides investment management, financial planning, lending strategies, and tailored family office services, all while building lasting client relationships that span generations.</p><p> </p><p>You’ll serve as the primary point of contact for assigned relationships, partner with senior leadership on customized strategies, and collaborate across teams to deliver seamless support. This role offers direct exposure to senior management, meaningful career growth, and the chance to make a daily impact.</p><p> </p><p>On top of competitive pay,<strong> 401(k) match, and comprehensive benefits</strong>, you’ll enjoy a hybrid schedule, flexible vacation, and <strong>sabbatical programs</strong> - because balance matters here.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Act as the main contact for UHNW clients, ensuring requests are handled promptly</li><li>Partner with senior leaders on strategies and initiatives</li><li>Build strong client relationships by anticipating needs</li><li>Collaborate with associates and analysts for seamless execution</li><li>Support clients with wealth transfer, philanthropy, and tax-efficient strategies</li><li>Maintain close ties with client teams (executive assistants, chiefs of staff, personal CFOs)</li><li>Partner with investment teams on portfolios and new assets</li><li>Contribute to firm-wide projects and initiatives</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
  • 2025-12-09T01:48:40Z
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