<p>We are looking for a Front Desk Coordinator to join our team in Darien, Connecticut. In this Contract-to-Permanent position, you will play a pivotal role in ensuring smooth daily operations and delivering exceptional customer service to enhance the member experience. This role is ideal for someone who thrives in a dynamic environment and enjoys interacting with people and working nights and weekends.</p><p><br></p><p>Responsibilities:</p><p>• Process payments efficiently using the designated payment application to ensure accuracy.</p><p>• Prepare and print menus for food and beverage services, maintaining an organized inventory.</p><p>• Design, print, and hang flyers to communicate updates and promotions effectively.</p><p>• Schedule appointments for the golf simulator, managing bookings to optimize availability.</p><p>• Provide excellent customer service, addressing inquiries and resolving issues promptly.</p><p>• Answer phone calls professionally, offering helpful information and directing calls appropriately.</p><p>• Assist with reception duties such as greeting members and ensuring a welcoming environment.</p><p>• Maintain accurate records of transactions and appointments for reporting and follow-up purposes.</p><p>• Support operational tasks to enhance the overall experience for members and guests.</p>
<p>A local non-profit organization in Kearny Mesa is seeking a Bilingual Call Center Representative to join their team. This role is ideal for someone who is passionate about helping people and thrives in a fast-paced, high-volume call center environment. You will be the first point of contact for individuals seeking assistance and resources, making a meaningful impact in the community every day.</p><p>Key Responsibilities:</p><ul><li>Answer a high volume of inbound calls in both English and Spanish, providing compassionate and professional support.</li><li>Listen to callers’ needs and connect them with appropriate services and resources.</li><li>Accurately document all interactions and case details in the CRM system.</li><li>Follow up on inquiries and ensure resolution in a timely manner.</li><li>Maintain a positive and empathetic attitude while handling challenging situations.</li></ul><p><br></p>
We are looking for a dedicated Customer Success Specialist to join our team in Somerset, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer experiences while driving client satisfaction and retention. This is an excellent opportunity for an individual with call center and customer service expertise to thrive in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns in a timely and efficient manner.<br>• Build strong relationships with clients by understanding their needs and providing tailored solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.<br>• Monitor customer accounts to identify opportunities for upselling or cross-selling.<br>• Proactively address potential issues to improve customer retention and loyalty.<br>• Maintain accurate records of customer interactions and feedback to inform continuous improvement efforts.<br>• Provide guidance and support to customers navigating company products and services.<br>• Utilize call center tools and technology to manage customer interactions effectively.<br>• Analyze customer success metrics to identify trends and recommend strategies for improvement.<br>• Participate in team meetings and training sessions to stay updated on company policies and best practices.
<p>Are you an experienced <strong>OneStream Application Specialist</strong> who thrives in designing and optimizing Corporate Performance Management (CPM) solutions? Join our team to play a critical role in managing, enhancing, and supporting OneStream applications, empowering our organization with sophisticated financial reporting, consolidation, budgeting, forecasting, and analytical solutions.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a OneStream Application Specialist, you will be responsible for designing, implementing, and maintaining the <strong>OneStream CPM platform</strong>. You’ll collaborate closely with stakeholders to analyze requirements and develop custom solutions, integrations, and workflows that optimize financial operations and increase insights into business performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Platform Management & Configuration</strong>: Administer the OneStream application, including security setup, workflow and process configuration, and cube architecture.</li><li><strong>Solution Design</strong>: Develop and implement custom OneStream solutions (business rules, dashboards, reports, data cube configurations) to meet specific organizational needs.</li><li><strong>Financial Processes</strong>: Support financial consolidation, reporting, budgeting, forecasting, and other CPM processes using OneStream functionality.</li><li><strong>Optimization</strong>: Continuously improve platform configuration and processes for enhanced application performance and user experience.</li><li><strong>Data Integration</strong>: Manage data integrations with ERP systems, flat files, external databases, and other financial applications to ensure seamless workflows.</li><li><strong>Troubleshooting & Support</strong>: Diagnose, resolve, and document user-reported issues and technical challenges related to OneStream.</li><li><strong>User Training & Documentation</strong>: Train internal teams on OneStream functionalities and create detailed technical documentation and user guides.</li><li><strong>Collaboration</strong>: Work closely with finance, IT, and other teams to understand requirements and recommend effective CPM solutions.</li><li><strong>Stay Current with OneStream Updates</strong>: Monitor enhancements and updates offered by OneStream, ensuring the organization leverages the latest capabilities.</li></ul>
<p>We are seeking an experienced and highly skilled Principal Technical Accountant to lead the company's technical accounting efforts. This role is critical in ensuring compliance with US GAAP, SEC regulations, and other relevant financial reporting standards. The ideal candidate will serve as a subject matter expert, supporting complex accounting issues, driving accounting policy development, and partnering with cross-functional teams to ensure accurate financial reporting.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Act as a technical accounting expert, offering guidance on complex accounting issues and transactions.</p><p>• Conduct comprehensive research and interpretation of existing and new accounting standards (GAAP), and devise strategies for their implementation.</p><p>• Deliver training on complex and evolving accounting standards to the wider accounting team.</p><p>• Lead the crafting and review of financial statements, ensuring they are accurate and in line with relevant accounting standards.</p><p>• Supervise the creation of regulatory reports and filings, including tax-related documents.</p><p>• Ensure adherence to SOX compliance requirements and other regulatory mandates within the company's financial reporting processes.</p><p>• Spearhead major technical accounting projects.</p><p>• Develop and uphold robust internal controls to guarantee accurate and timely financial reporting.</p><p>• Address audit findings and implement necessary corrective actions.</p><p>• Leverage skills in Account Reconciliation, Balance Sheet Reconciliation, Bank Reconciliations, General Ledger, Journal Entries, Microsoft Excel, Month End Close, NetSuite, Oracle, and SAP to fulfill responsibilities effectively.</p>
<p>We are looking for proactive and customer-driven individuals to join our team as a Bilingual <strong>Call Center Representative</strong>! In this role, you will serve as the first point of contact for customers, delivering exceptional service and support while addressing their needs. If you are a strong communicator in both English and Spanish with problem-solving skills, this job may be the perfect fit for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong></li><li>Handle a high volume of inbound and outbound calls professionally and efficiently.</li><li>Answer customer inquiries, provide detailed information, and assist with service-related issues.</li><li>Follow up with customers to ensure their needs and expectations are met.</li><li><strong>Problem Resolution:</strong></li><li>Identify and resolve customer concerns quickly while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department as needed and follow up to ensure resolution.</li><li><strong>Record Management:</strong></li><li>Maintain accurate records of customer interactions, documenting key details in company systems (e.g., Salesforce) </li><li>Ensure compliance with company policies and data security standards in all interactions.</li><li><strong>Meeting Goals:</strong></li><li>Work toward achieving individual and team performance goals, including call resolution time, customer satisfaction scores, and call handling metrics.</li><li>Actively participate in training and development to stay updated on company products, services, and processes.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>A leading healthcare organization is seeking a <strong>Support Supervisor</strong> to co-lead a remote team supporting digital chat operations. This role is critical in ensuring smooth call center and chatbot operations, driving KPI performance, and supporting a high volume of tickets across multiple states. The ideal candidate will be solutions-oriented, an excellent written communicator, and comfortable working in a mission-driven, faith-based environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Co-supervise a team of 9 agents handling digital chat support.</li><li>Manage high-volume tickets across 9 states with a focus on efficiency and resolution.</li><li>Oversee KPI performance, metrics, and service quality.</li><li>Ensure accuracy and professionalism in all written communication.</li><li>Support change management initiatives to improve processes and service delivery.</li><li>Provide solutions-focused leadership—prioritizing problem-solving over excuses.</li><li>Collaborate with leadership to enhance chatbot and call center operations.</li></ul><p><br></p>
<ul><li>Provide exceptional customer support through inbound and outbound communication channels, including phone, email, and live chat.</li><li>Resolve customer inquiries, complaints, and issues promptly and effectively to ensure high levels of satisfaction.</li><li>Maintain a positive and professional demeanor when interacting with clients and colleagues.</li><li>Update customer accounts and process orders, returns, or adjustments accurately using CRM systems.</li><li>Collaborate with other departments to address complex customer challenges and ensure seamless service delivery.</li><li>Identify opportunities to upsell products or services and educate customers on additional offerings.</li><li>Understand and adhere to company policies, procedures, and quality standards.</li><li>Track and document customer interactions to compile useful data for process improvements and reporting metrics.</li><li>Strive to meet or exceed performance targets in areas such as response time, resolution time, and customer satisfaction scores.</li><li>Adapt to new tools, technologies, and workflows as they evolve in the customer service operation.</li></ul><p><br></p>
We are looking for a personable and customer-focused Front Desk Receptionist to join our team in Brighton, Massachusetts. This is a contract position requiring an individual with excellent communication skills and the ability to provide outstanding service to both customers and internal teams. If you thrive in a fast-paced environment and enjoy creating positive experiences for others, we encourage you to apply.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival to ensure they feel welcome and valued.<br>• Answer inbound calls and service inquiries with efficiency and attention to detail.<br>• Manage a busy switchboard, ensuring seamless communication between customers and internal teams.<br>• Provide assistance to customers, ensuring their experience is smooth and satisfactory.<br>• Stay current on required training to maintain high standards of service.<br>• Coordinate administrative tasks and support operational needs as required.<br>• Communicate effectively in writing and verbally to address customer and team inquiries.<br>• Utilize Microsoft Office Suite to complete documentation and organizational tasks efficiently.<br>• Maintain a clean and organized front desk area to create a neat and detail-oriented appearance.
<p>We’re seeking a professional and welcoming Receptionist to be the first point of contact for our office. In this role, you’ll greet visitors, manage incoming calls, and provide administrative support to ensure smooth daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and direct visitors with a friendly and professional demeanor</li><li>Answer and route incoming calls</li><li>Manage mail, packages, and deliveries</li><li>Provide administrative support including filing, scanning, and data entry</li><li>Assist with scheduling and maintaining conference rooms</li><li>Support staff with various office tasks as needed</li></ul><p><strong>Schedule:</strong></p><ul><li>Monday–Friday, full-time business hours</li></ul><p>If you enjoy being the face of an office and thrive in a professional, team-oriented environment, we’d love to hear from you!</p>
<p>Do you thrive on building and scaling processes in fast-paced, dynamic environments? Are you an ambitious problem-solver with a knack for technical accounting and leadership? If you're ready to take charge of a newly created position, then this Corporate Controller position is for you!</p><p> </p><p><strong>About the Opportunity</strong></p><p>This isn’t just any corporate accounting position — it’s your chance to make a significant impact and take your career to new heights! As the <strong>Corporate Controller</strong>, you will play a critical role in overseeing other controllers across multiple business entities while driving initiatives that streamline and optimize the accounting and financial reporting processes globally. You'll be at the center of the growth strategy, helping establish a strong technical accounting foundation and preparing the company for the future.</p><p> </p><p><strong>Why This Role Is Exciting</strong></p><p>· <strong>Growth-Oriented Leadership</strong>: Be part of a leadership team that rewards innovation, collaboration, and strategic thinking. You'll have the autonomy to create and implement smarter ways of doing business.</p><p>· <strong>Career Evolution</strong>: Whether it's managing complex integrations or bolstering technical expertise within the company, you’ll gain deep experience and the skills to prepare you for future executive opportunities.</p><p>· <strong>Tech Implementation Expertise</strong>: Lead the Accounting System implementation project, a critical endeavor that will transform the company’s financial operations. Your input will shape how the technology meets a growing company’s needs.</p><p>· <strong>M& A Opportunities</strong>: Get a seat at the table when pivotal M& A initiatives arise, allowing you to be a key player in driving organizational growth.</p><p>· <strong>Impact Across Entities</strong>: Combine accounting leadership with hands-on problem-solving to refine processes across diverse geographies and business units — all while leading teams and tackling challenges.</p><p><br></p><p>Ready to make your mark? Apply now to seize your next big challenge!</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Syracuse, New York. This is a Contract to permanent opportunity ideal for someone passionate about building strong client relationships and delivering exceptional service. In this role, you will play a key part in supporting customer needs through effective communication and efficient problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide accurate information or assistance as needed.<br>• Handle order entry tasks with precision, ensuring timely and efficient processing.<br>• Maintain clear and detail-oriented communication with clients to address inquiries or resolve issues.<br>• Manage both inbound and outbound calls to support customer needs and follow up on outstanding matters.<br>• Utilize computer-based systems to enter data and track customer interactions effectively.<br>• Deliver excellent service by listening to customer concerns and offering suitable solutions.<br>• Work collaboratively with team members to ensure seamless customer support.<br>• Stay updated on company policies and procedures to provide consistent and reliable information.<br>• Participate in ongoing training to enhance skills and improve service delivery.
<p>We are looking for a proactive <strong>Salesforce Administrator</strong> to support and enhance the company’s Salesforce environment. This role is hybrid, requiring regular presence at a hub office, and will split responsibilities between <strong>user support</strong> and <strong>system administration/enhancements.</strong> The Administrator will ensure day-to-day functionality for Salesforce users while also driving improvements to scale with business needs.</p><p>The ideal candidate has a strong background in Salesforce system administration, enjoys troubleshooting and supporting end users, and can partner with business stakeholders to deliver efficient, scalable solutions.</p>
<p>We’re seeking a highly independent, technically skilled Technical Project Lead (TPL) to join our team in delivering enterprise-grade data center installations and upgrades. This role is hands-on, client-facing, and focused on physical integration and infrastructure deployments across various environments. As the TPL, you will lead the execution of complex IT infrastructure projects — working closely with Project Managers (PMs), subcontractors, and client teams to ensure seamless installs, migrations, and upgrades.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead on-site and remote execution of data center projects, including:</li><li>Rack and stack</li><li>Structured cabling</li><li>Power, cooling, and connectivity setup</li><li>Develop and maintain installation procedures, test plans, and MOPs</li><li>Act as the primary technical point of contact for internal teams, clients, and subcontractors</li><li>Collaborate with PMs ("quarterbacks") who handle logistics and communications</li><li>Establish and manage communication channels (Slack, WhatsApp, email) for each project</li><li>Deliver projects within fixed scope and timelines (typically 5 business days lead time)</li><li>Support internal teams through mentorship and knowledge transfer</li><li>Maintain detailed project documentation and ensure consistent execution standards</li><li>Foster strong relationships with clients through technical expertise and reliability</li><li>Support development of a remote-first work model for field-based services</li></ul><p><br></p>
<p>Robert Half is working with a client seeking a professional Receptionist to be the first point of contact for their office. This role is perfect for someone with strong customer service skills and a polished, professional presence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer and direct phone calls to the appropriate staff</li><li>Manage incoming mail, packages, and deliveries</li><li>Maintain the reception area to ensure a clean and welcoming space</li><li>Schedule appointments, meetings, and conference rooms</li><li>Provide general administrative support to staff as needed</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Sr. Operations Analyst to join our team in Andover, Massachusetts. In this long-term contract position, you will play a vital role in supporting sales and operational functions, ensuring seamless processes and optimized business performance. This role requires a proactive approach to managing quotes, partner engagement workflows, and operational tracking.<br><br>Responsibilities:<br>• Prepare and oversee quotes, ensuring accuracy and timely approvals to support sales deals.<br>• Coordinate partner-related processes, including work authorizations and purchase orders, to streamline operations.<br>• Maintain and enhance operational trackers and spreadsheets for monitoring business metrics and performance.<br>• Collaborate effectively with cross-functional teams such as sales, procurement, and finance to align objectives.<br>• Provide administrative and operational support, addressing challenges and ensuring smooth workflows.<br>• Optimize processes for partner engagement and procurement workflows to improve efficiency.<br>• Utilize internal systems like Oracle, Apptus, and Clarity to manage data and operational tasks.<br>• Contribute to capacity management and operational scorecard metrics to assess and improve team performance.<br>• Implement Configure Price Quote (CPQ) tools to support quoting and deal management.<br>• Assist in the development and management of SharePoint-based tools for operational tracking.
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and customer-focused <strong>Conference Center Technology & AV Engineer</strong> to manage the daily operations, maintenance, and support of a large, configurable conference center with multiple meeting rooms. This role will be responsible for ensuring that all audiovisual systems, including <strong>Cisco Webex video conferencing</strong>, sound, projection, and presentation systems, are fully functional and optimized for both in-person and hybrid meetings.</p><p>The ideal candidate will have a strong background in <strong>AV integration, networked collaboration tools, and live event support</strong>, along with excellent troubleshooting skills and the ability to partner closely with internal teams, executives, and external vendors.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Technical Operations & Support</strong></p><ul><li>Manage, operate, and maintain all AV and conferencing technology for a multi-room, configurable conference center.</li><li>Configure Cisco Webex Room Kits, codecs, and integrated systems for hybrid meetings.</li><li>Oversee and troubleshoot video conferencing, projection, microphone, and sound systems to ensure uninterrupted events.</li><li>Perform regular preventative maintenance on AV and networking equipment to maximize uptime.</li></ul><p><strong>Event & Meeting Management</strong></p><ul><li>Provide live technical support for high-profile meetings, executive briefings, and corporate events.</li><li>Collaborate with event planners and meeting organizers to configure rooms and technology setups.</li><li>Adjust audio, video, lighting, and display settings for optimal viewing and sound quality.</li><li>Serve as the primary on-site contact for any technical issues during events. </li></ul><p><strong>System Administration & Upgrades</strong></p><ul><li>Work with IT teams to ensure AV systems integrate seamlessly with the corporate network.</li><li>Monitor system performance and apply firmware updates, security patches, and configuration changes. Including developing reports and metrics on system usage. </li><li>Recommend and coordinate upgrades to keep technology current and aligned with business needs.</li></ul><p><strong>Vendor & Inventory Management</strong></p><ul><li>Manage vendor relationships for service calls, equipment repairs, and technology enhancements.</li><li>Maintain accurate inventory of AV equipment, cabling, and spares.</li><li>Track equipment lifecycle and budget for replacements and improvements.</li></ul><p><strong>Additional Support </strong></p><ul><li>In addition to supporting the DSM Conference center this individual will be assist with maintenance and troubleshooting of the enterprise meeting system. </li><li>In down time this individual will be called on to support Teams Calling and the maintenance of that system as well. </li></ul><p><br></p>
<p>Are you a natural multitasker with a knack for organization and an ability to keep daily operations running smoothly? Robert Half is seeking experienced and detail-oriented Office Coordinators for ongoing opportunities with our clients across a variety of industries. If you enjoy being the backbone of a professional environment and ensuring workplace efficiency, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Office Management:</strong> Oversee daily office operations, including supply management, space organization, and equipment maintenance.</li><li><strong>Reception Duties:</strong> Manage front desk activities, greet visitors, and support internal and external communication needs.</li><li><strong>Scheduling and Calendar Coordination:</strong> Schedule meetings, appointments, and events while ensuring time management for teams and leadership.</li><li><strong>Data Entry & Records:</strong> Maintain and organize sensitive office records, databases, and documentation with a high level of accuracy.</li><li><strong>Expense Reporting and Budget Tracking:</strong> Process invoices, handle reimbursements, and track budgets for office expenses.</li><li><strong>Event Coordination:</strong> Plan team-building activities and office events, ensuring all logistics are handled efficiently.</li><li><strong>Vendor and Facility Liaison:</strong> Partner with vendors and facility managers to address office needs, repairs, and improvements.</li><li><strong>Administrative Support:</strong> Provide general administrative support to leadership and departmental teams as needed.</li></ul><p><br></p>
<p>Our client is seeking an efficient and personable Front Desk Coordinator to create an excellent first impression for visitors and support day-to-day office operations. As the first point of contact, you will be responsible for handling all front desk activities, managing incoming communications, and providing administrative assistance to ensure smooth workflows. The ideal candidate is customer service-oriented, organized, and demonstrates a high degree of professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome visitors and clients, ensuring a positive and professional experience at the front desk.</li><li>Answer, screen, and route phone calls or emails to the appropriate team members promptly.</li><li>Manage appointment scheduling, visitor logs, and conference room bookings.</li><li>Handle incoming and outgoing mail and oversee package deliveries.</li><li>Assist with clerical tasks, including data entry, filing, and office supply management.</li><li>Ensure the reception area and common areas remain clean, stocked, and professional in appearance.</li><li>Support office events, team meetings, and special projects as needed.</li><li>Provide general administrative support to office staff and leadership.</li></ul>
<p>Are you a seasoned <strong>Solutions Architect</strong> with expertise in <strong>data centers</strong> and <strong>cloud technologies</strong>? Do you thrive in a <strong>customer-facing role</strong> that combines technical acumen with strategic planning? We are seeking an experienced and dynamic professional who can design cutting-edge solutions while engaging directly with clients to define technology roadmaps tailored to their needs.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a Solutions Architect, you will bridge the gap between technical solutions and business needs. You'll leverage your expertise in <strong>data centers</strong>, <strong>cloud infrastructure</strong>, and <strong>hybrid solutions</strong> to create scalable, secure, and innovative architectures. Additionally, your role will engage stakeholders and customers, providing strategic guidance, roadmaps, and technical recommendations that align with each organization's goals.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Technical Design</strong>: Architect and implement data center and cloud solutions, ensuring they are scalable, secure, and aligned with industry best practices.</li><li><strong>Cloud Strategy</strong>: Lead cloud migration initiatives, optimize cloud computing environments, and recommend services including IaaS, PaaS, SaaS, or hybrid solutions based on business needs.</li><li><strong>Customer Engagement</strong>: Work directly with customers to understand their challenges, gather requirements, and roadmap solutions that drive business outcomes.</li><li><strong>Cross-Functional Collaboration</strong>: Partner with internal and external teams to integrate solutions seamlessly into existing environments.</li><li><strong>Stakeholder Communication</strong>: Present technical concepts and recommendations to non-technical audiences, building trust and buy-in from decision-makers.</li><li><strong>Solution Roadmap Development</strong>: Define actionable strategies and roadmaps for modernizing infrastructure, deploying cloud technologies, improving resiliency, and reducing operational costs.</li><li><strong>Technical Documentation</strong>: Produce comprehensive architectural diagrams, project documentation, and design blueprints.</li><li><strong>Emerging Technologies</strong>: Stay current with advancements in data centers, cloud computing, and virtualization to continually enhance client solutions.</li></ul>
<ul><li><strong>Position: </strong>Customer Service Worksite Representative (Contract Role) Temp to Perm opportunity.</li><li><strong>Location: </strong>2155 W Pinnacle Peak Road #100 Phoenix AZ USA 85027</li><li><strong>Type: 100% Onsite</strong></li><li><strong>Hourly Pay Range: $18-$20/per hour</strong></li><li><strong>Job Hours: It is 40 hours per week. The hours of operation are 7:30am-6:00pm CT</strong></li></ul><p><strong></strong>Job Summary</p><p>Often the first point of contact for customers the Worksite Representative is responsible for addressing customer service concerns inquiries and activities. The Worksite Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Worksite Representative he/she is responsible for creating positive customer experience through professionalism amicability and knowledge of Combined products and systems.</p><p> </p><p>Responsibilities</p><p>- Supporting policyholders with insurance product information</p><p>- Answering client calls and responding to policyholder inquires with claims service and intake related issues</p><p>- Provide detailed information about policies statuses</p><p>- Assist with basic technical troubleshooting for self-service related issues</p><p>- Ability to send transfers to the client sales team to increase APV revenue</p><p>- Ability to handle claim intake for client calls.</p><p>- Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work and other KPIs.</p><p>- Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership.</p><p>- Willingness to perform other duties as assigned.</p><p>- Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>- Represents the Combined tenants: Personal Connection Empathy Problem-Solving and Ownership</p><p> </p>
<p>We are looking for a dedicated Customer Success Specialist to join our team in Saint Petersburg, Florida. This is a CONTRACT TO PERMANENT position that offers a consistent Monday through Friday schedule, with no nights or weekends required. If you thrive in a collaborative environment and enjoy helping customers solve problems, we invite you to become part of our dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide basic troubleshooting assistance to customers and address their concerns effectively.</p><p>• Log service calls and maintain accurate records in the company database.</p><p>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding issues.</p><p>• Enter and manage data within internal systems to support operational efficiency.</p><p>• Collaborate with team members to deliver exceptional customer support.</p><p>• Utilize Microsoft Office tools, including Outlook, Teams, Word, and Excel, to complete tasks.</p><p>• Address connectivity problems and guide customers through resolution steps.</p><p>• Respond to customer inquiries via email and other communication channels.</p><p>• Take initiative to learn and apply knowledge about the swimming pool industry.</p><p>• Handle other duties as assigned to meet departmental goals.</p>
We are looking for a detail-oriented Billing Clerk to join our team in Moon Township, Pennsylvania. In this long-term contract role, you will play a pivotal part in managing financial settlements, ensuring accuracy in billing processes, and delivering exceptional customer service. This position is ideal for candidates who thrive in a fast-paced environment and have a strong aptitude for numbers and organization.<br><br>Responsibilities:<br>• Process a high volume of daily and weekly settlements for owner-operators, agents, and brokerage carriers.<br>• Set up, audit, and review recurring deductions and unit accounting histories to ensure accuracy.<br>• Provide responsive customer service in a call center setting by addressing inquiries about completed settlements and the status of ongoing processes.<br>• Assist in the preparation of month-end financial reports and documentation.<br>• Collaborate with the settlements manager on special projects as needed.<br>• Perform additional duties as assigned to support departmental goals.
<p>We are seeking a versatile and detail-oriented <strong>Receptionist/Office Manager</strong> for an exciting opportunity with a growing organization in <strong><u>Dallas, TX.</u></strong> This role involves overseeing front desk operations while managing office-wide administrative tasks to ensure efficiency and a welcoming environment for employees and visitors alike.</p>
We are looking for a meticulous Accounts Payable Clerk to join our team in Charlotte, North Carolina. This Contract-to-Permanent position offers an excellent opportunity to contribute to essential financial operations while gaining valuable experience in a telecom services environment. The ideal candidate will excel in data entry, handle front desk responsibilities, and support accounts payable tasks with efficiency and accuracy.<br><br>Responsibilities:<br>• Process invoices with precision, ensuring accurate coding and entry into accounting systems.<br>• Perform regular check runs and manage the disbursement of payments.<br>• Maintain organized records of all accounts payable transactions for easy reference.<br>• Handle front desk duties, including answering calls and greeting visitors in a courteous and detail-oriented manner.<br>• Utilize QuickBooks and Excel to perform various financial and administrative tasks.<br>• Collaborate with other team members to resolve discrepancies and ensure smooth financial operations.<br>• Support the preparation of financial reports by providing accurate and timely data.<br>• Ensure compliance with company policies and procedures while processing invoices and payments.
