<p>Join our team as an Administrative Assistant supporting a leading healthcare organization in Honolulu. This is an onsite role, and, due to in-person requirements, preference will be given to Hawaii residents. Please call <strong>808-531-0800</strong> to apply and take the next step toward an impactful role in the healthcare industry. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide essential administrative and clerical support, including managing phone inquiries, scheduling appointments, handling correspondence, and preparing patient or internal documentation.</li><li>Greet and assist patients, staff, and visitors with exceptional professionalism and customer service.</li><li>Coordinate meetings, maintain calendars for healthcare professionals, and organize internal or external events.</li><li>Ensure the accurate maintenance of confidential medical records and compliance with HIPAA regulations.</li><li>Support office operations by ordering supplies, tracking inventory, and liaising with vendors.</li><li>Assist with reports, billing, and other routine healthcare administration tasks.</li><li>Work collaboratively with medical and administrative staff to support patient care and operational efficiency. </li></ul><p><br></p>
<p>A well-established healthcare organization in Vista is seeking an experienced <strong>Office Manager</strong> to oversee daily administrative and operational functions for a busy clinical office. This role is ideal for a highly organized professional who thrives in structured environments and understands the importance of accuracy, compliance, and patient-centered operations.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Office Manager will serve as the operational backbone of the office, ensuring smooth workflow across front office, administrative, and support teams. This role requires strong leadership, operational oversight, and the ability to manage multiple priorities while maintaining a professional and welcoming environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee daily office operations, staffing schedules, and administrative workflows</li><li>Supervise front office and administrative staff, including training and performance support</li><li>Ensure compliance with healthcare regulations, internal policies, and documentation standards</li><li>Manage vendor relationships, office supplies, and facility needs</li><li>Support billing, payroll coordination, and timekeeping processes</li><li>Monitor office performance metrics and identify opportunities for process improvement</li><li>Serve as point of contact for internal departments and external partners</li><li>Assist leadership with reporting, budgeting, and operational planning</li></ul>
We are looking for a personable and organized Medical Receptionist to join our team in Norwalk, Connecticut. In this long-term contract position, you will play a vital role in managing front-office operations, ensuring smooth patient interactions, and maintaining an efficient flow of administrative tasks. This is an excellent opportunity for individuals with a strong attention to detail and a passion for delivering exceptional service in a healthcare environment.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, ensuring a detail-oriented and welcoming front-office experience.<br>• Manage patient scheduling efficiently, coordinating appointments and handling cancellations or rescheduling.<br>• Facilitate patient check-in and check-out processes, including collecting necessary documentation and payments.<br>• Maintain and update patient records accurately, ensuring compliance with confidentiality standards.<br>• Handle incoming calls and inquiries, providing information and directing calls to the appropriate departments.<br>• Support the medical team by organizing and managing administrative tasks effectively.<br>• Monitor office supplies and ensure the reception area remains clean and well-organized.<br>• Utilize basic medical terminology to communicate effectively with patients and healthcare providers.<br>• Assist in coordinating insurance verifications and billing processes as needed.<br>• Address patient concerns promptly and escalate issues when necessary.
<p>We are looking for an experienced Revenue Cycle Manager to oversee and optimize revenue cycle processes in Bloomington, Minnesota. This role requires a strategic leader who can ensure compliance with Minnesota healthcare programs, manage billing and collections, and drive operational excellence across multiple service lines. The ideal candidate will have a strong background in healthcare finance and a proven track record of managing revenue integrity and payer relations.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage accounts receivable functions, including billing, collections, and reconciliations, to ensure accurate and timely revenue processing.</p><p>• Develop and implement strategies for maintaining compliance with Minnesota Department of Human Services and healthcare program requirements.</p><p>• Oversee authorization management processes to ensure proper documentation and adherence to regulatory standards.</p><p>• Handle audits and corrective action plans, ensuring compliance with state and program guidelines.</p><p>• Manage payer relations and negotiate contracts to optimize reimbursement.</p><p>• Supervise multi-service teams, fostering collaboration and efficiency across revenue cycle functions.</p><p>• Conduct regular reviews of aging reports and cash applications to identify trends and resolve discrepancies.</p><p>• Ensure proper handling of prior authorizations and account reconciliations to maintain revenue integrity.</p><p>• Monitor healthcare billing workflows for Medicaid, Medicare, and insurance claims to ensure adherence to policies.</p><p>• Provide leadership in supporting fiscal management services and self-directed service models.</p>
<p>We are looking for a highly organized and proactive Business Development Specialist to join our team in Stockton, California. In this long-term contract role, you will provide vital administrative support to the Business Development and Recruitment department, ensuring seamless coordination in recruitment and growth initiatives. This position offers an exciting opportunity to contribute to the expansion of our healthcare network by supporting diverse projects and fostering strong relationships across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule meetings, physician visits, and travel arrangements to facilitate effective recruitment and development efforts.</p><p>• Maintain accurate and organized records for all physician searches and recruitment activities.</p><p>• Support resident retention and recruitment initiatives by planning and executing events, presentations, and meetings.</p><p>• Collaborate with team members to manage multiple priorities and ensure the smooth execution of ongoing projects.</p><p>• Serve as a key point of contact for administrative tasks within the Business Development and Physician Recruitment department.</p><p>• Utilize advanced skills in Microsoft Office and Google applications to enhance efficiency and productivity.</p><p>• Contribute to the development of strategies aimed at expanding the medical network and improving physician engagement.</p><p>• Assist with financial and accounting tasks related to recruitment and business development activities.</p><p>• Drive diversity recruitment efforts to support the organization’s commitment to inclusivity and excellence.</p><p>• Provide performance management and employee relations support to ensure a collaborative and effective work environment.</p>
Are you a talented and experienced administrative detail oriented seeking an opportunity to make an impact in the healthcare field? Our team is seeking a Senior Administrative Assistant to provide contract support for a clinical group operating within a leading university setting in Connecticut. This is a dynamic role for individuals who thrive on organization, confidentiality, and efficiency. Key Responsibilities: Coordinate and manage complex schedules and calendars for clinical staff, including doctors. Communicate professionally with healthcare professionals and stakeholders via phone, email, and conference calls. Prepare and organize documentation for meetings and events. Accurately maintain records using Epic and other healthcare systems. Provide essential office support: filing, data entry, and document preparation. Collaborate with clinicians and staff to resolve administrative needs and improve processes. Assist with travel arrangements and accommodations as needed. Ensure compliance with internal policies and procedures. Serve as a reliable point of contact for internal and external partners. Uphold confidentiality and data accuracy with sensitive healthcare information. Why Join Us? Direct impact supporting patient care and clinical excellence. Work within a collegial, mission-driven environment. Enhance your skills in a fast-paced university healthcare setting. Ready to take the next step in your career? Apply now to join our talented team and help us deliver outstanding service to our clinicians and patients. To Apply: Submit your resume and a brief introduction outlining your relevant experience. Our company is committed to diversity and equal opportunity. All experience in candidates will receive consideration for employment.
<p>We are looking for a highly organized and proactive Provider Enrollment Coordinator to join our team in Orlando, Florida. This is a fully remote position, and we are only seeking candidates located in the Central Florida area to align with our team’s needs. In this role, you will support independent medical practices by handling administrative tasks related to insurance enrollment, ensuring they can focus on delivering exceptional patient care. This is a permanent placement opportunity with the potential for long-term growth in a company dedicated to improving healthcare services.</p><p><br></p><p>Responsibilities:</p><p>• Coordinating with the practice on providing onboarding and enrollment with governmental and commercial insurances.</p><p>• Complete and submit insurance enrollment applications on behalf of healthcare providers.</p><p>• Collaborate with medical practices to determine the most suitable insurance options for their needs.</p><p>• Communicate regularly with clients to ensure smooth enrollment processes and address any questions or concerns.</p><p>• Maintain accurate records and documentation for all enrollment activities.</p><p>• Monitor application statuses and follow up with insurance companies as needed to ensure timely approvals.</p><p>• Provide exceptional customer service by responding promptly to inquiries and resolving issues efficiently.</p><p>• Coordinate with internal teams to ensure seamless integration of services and compliance with industry standards.</p><p>• Proactively identify and resolve potential problems to ensure smooth operations.</p><p>• Keep up-to-date with changes in healthcare regulations and insurance requirements.</p><p>• Assist with scheduling and logistics to streamline provider enrollment processes.</p>
<p>We are looking for an organized and detail-oriented Bilingual Appointment Scheduler to join our healthcare team in Rockville, Maryland. In this role, you will coordinate and manage medical appointments, ensuring that patients receive timely and efficient care. The Bilingual Appointment Scheduler is responsible for coordinating patient appointments efficiently and accurately. This role requires strong attention to detail, clear communication, and experience navigating Athena or similar EMR platforms.</p><p>Responsibilities</p><p>• Schedule and confirm patient appointments in Athena or EMR</p><p>• Communicate appointment details clearly in English and Spanish</p><p>• Coordinate provider availability, referrals, and follow-ups</p><p>• Verify patient demographics and insurance information</p><p>• Reduce no-shows through reminders and proactive outreach</p><p>• Maintain accurate scheduling records and documentation</p><p>• Collaborate with clinical and administrative teams</p><p><br></p>
<p>We are looking for an organized and detail-oriented Bilingual Appointment Scheduler to join our healthcare team in Gaithersburg, Maryland. In this role, you will coordinate and manage medical appointments, ensuring that patients receive timely and efficient care. The Bilingual Appointment Scheduler is responsible for coordinating patient appointments efficiently and accurately. </p><p>Responsibilities</p><p>• Schedule and confirm patient appointments in Athena or EMR</p><p>• Communicate appointment details clearly in English and Spanish</p><p>• Coordinate provider availability, referrals, and follow-ups</p><p>• Verify patient demographics and insurance information</p><p>• Reduce no-shows through reminders and proactive outreach</p><p>• Maintain accurate scheduling records and documentation</p><p>• Collaborate with clinical and administrative teams</p><p><br></p><p><br></p>
<p>We are looking for a Bilingual Appointment Scheduler who will be responsible for coordinating patient appointments efficiently and accurately. This role requires strong attention to detail, clear communication, and experience navigating Athena or similar EMR platforms.</p><p>Responsibilities</p><p>• Schedule and confirm patient appointments in Athena or EMR</p><p>• Communicate appointment details clearly in English and Spanish</p><p>• Coordinate provider availability, referrals, and follow-ups</p><p>• Verify patient demographics and insurance information</p><p>• Reduce no-shows through reminders and proactive outreach</p><p>• Maintain accurate scheduling records and documentation</p><p>• Collaborate with clinical and administrative teams</p><p><br></p>
We are looking for a detail-oriented Administrative Assistant to support our contracts team with essential administrative tasks. This long-term contract position offers flexibility in hours and is ideal for candidates with a background in healthcare or hospital environments. The role involves remote work and requires a proactive individual who can efficiently manage contract-related processes.<br><br>Responsibilities:<br>• Upload new contracts and ensure they are accurately documented.<br>• Follow up with hospital vendors to facilitate contract-related communications.<br>• Conduct audits of existing contracts to verify compliance and accuracy.<br>• Assist with modifications to contracts, including updates to pricing and terms.<br>• Support the team in negotiating contract renewals and extensions.<br>• Maintain organized records and track contract statuses.<br>• Handle data entry tasks related to contract administration.<br>• Respond to inbound calls and address administrative inquiries.<br>• Provide general administrative office support as needed.
We are looking for a detail-oriented Administrative Assistant to support daily operations and ensure seamless workflow within our organization. This role is ideal for someone with healthcare experience who thrives in a fast-paced environment and can manage multiple tasks efficiently. Your contributions will play a vital role in maintaining organization and supporting business growth.<br><br>Responsibilities:<br>• Manage inbound and outbound calls with professionalism and efficiency.<br>• Coordinate schedules and appointments using calendar management tools.<br>• Perform data entry and maintain accurate records of administrative tasks.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Assist with ordering office supplies and maintaining inventory.<br>• Provide receptionist support by greeting visitors and managing front desk duties.<br>• Scan and organize documents for easy access and record-keeping.<br>• Support business development efforts by preparing materials and coordinating meetings.<br>• Maintain basic office functions, ensuring a well-organized and productive environment.<br>• Collaborate with team members to streamline administrative processes.
We are looking for an experienced Director of Patient Access to lead and oversee all aspects of patient registration, admissions, scheduling, insurance verification, and other front-end revenue cycle operations. Based in Roanoke, Virginia, this role is critical to ensuring operational efficiency, compliance with healthcare regulations, and delivering an exceptional patient experience. The ideal candidate will have a proven track record in healthcare administration and a passion for optimizing processes to support financial health and patient engagement.<br><br>Responsibilities:<br>• Direct and manage the operations of the Patient Access department, including registration, admissions, scheduling, insurance verification, and switchboard services.<br>• Develop and enforce policies and procedures to ensure accurate patient data collection and adherence to healthcare regulations.<br>• Lead training programs, staff development initiatives, and performance evaluations for department staff.<br>• Establish and monitor key performance metrics to evaluate patient flow, financial clearance, and customer service standards.<br>• Collaborate with revenue cycle, clinical, and IT teams to enhance patient registration processes and improve overall experience.<br>• Implement strategies to drive patient engagement and support digital health initiatives, including telemedicine access.<br>• Address and resolve escalated patient or provider concerns related to registration and access issues.<br>• Oversee departmental budget and resource allocation to optimize efficiency and reduce costs.<br>• Ensure compliance with value-based care models, data security protocols, and documentation standards.<br>• Prepare and present comprehensive reports on department performance to senior leadership.
<p>We are looking for a detail-oriented Executive Assistant to provide critical administrative support within a dynamic healthcare environment. This contract-to-permanent position is based in Lawrence, Massachusetts, and offers an excellent opportunity to contribute to academic and research initiatives while honing organizational and communication skills. The ideal candidate will bring a background in administration or healthcare, with strong proficiency in data management and research coordination.</p><p><br></p><p><strong><u>MUST BE BILINGUAL IN SPANISH </u></strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Act as the primary liaison with medical schools across the country to manage student elective rotations, including applications, acceptances, and communication.</p><p>• Organize and maintain residency data required for accreditation, evaluations, and scholarly activity reports.</p><p>• Provide administrative assistance to residency leadership, including supporting the Research and Medical Student Directors.</p><p>• Coordinate research-related tasks such as grant writing, manuscript preparation, and conference submissions, while overseeing research assistants.</p><p>• Ensure smooth execution of weekly faculty meetings by preparing necessary materials, arranging breakfasts, and setting up literature.</p><p>• Manage calendars, book travel arrangements, and coordinate executive meetings to streamline operations.</p><p>• Utilize advanced functions and formulas in Excel for daily data management tasks.</p><p>• Work independently with minimal supervision, demonstrating professionalism and attention to detail.</p><p>• Collaborate with team members to maintain workflow efficiency and address program needs.</p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in East Lansing, Michigan. This long-term contract position focuses on providing exceptional support to physicians and healthcare professionals regarding certification processes. The ideal candidate will excel at problem-solving and have a strong commitment to delivering high-quality service in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Assist healthcare professionals with certification applications, tracking credentials, and submitting required documentation.<br>• Respond to inquiries promptly, offering solutions and ensuring a positive customer experience.<br>• Collaborate with internal teams to address complex issues and stay informed about policy updates.<br>• Maintain accurate records of customer interactions and resolutions using company systems.<br>• Educate users on certification eligibility, renewal procedures, and documentation requirements.<br>• Escalate unresolved concerns to appropriate departments for further assistance.<br>• Develop and contribute to training materials, FAQs, and process improvements to enhance customer support.
We are looking for a dedicated individual to join our healthcare team as a Patient Registration Specialist in Three Rivers, Michigan. This contract position offers the opportunity to play a vital role in ensuring the smooth registration and scheduling of patients while providing exceptional service in a fast-paced environment. The ideal candidate will contribute to the efficiency of hospital operations by managing patient information and supporting the admissions process.<br><br>Responsibilities:<br>• Register patients accurately in the hospital system for emergency, inpatient, and outpatient services.<br>• Verify insurance coverage and eligibility to ensure patients are financially cleared for treatment.<br>• Collect co-pays and other payments while providing clear explanations of financial obligations.<br>• Interview patients and their families to gather essential demographic and medical information.<br>• Prepare and process registration forms, admissions paperwork, and related documentation.<br>• Provide clerical support by maintaining accurate records and assisting with administrative tasks.<br>• Escort patients to designated areas within the hospital as needed.<br>• Track bed availability in the emergency department to support admission processes.<br>• Assist with discharge and transfer procedures to ensure smooth transitions for patients.<br>• Respond to emergency situations by providing documentation and supporting hospital protocols.
We are looking for a skilled Health Information Technician to join our team in SeaTac, Washington. In this Contract to permanent position, you will play a vital role in managing medical records and ensuring compliance with state and federal regulations. The ideal candidate will demonstrate strong organizational skills, attention to detail, and a customer-focused approach.<br><br>Responsibilities:<br>• Process and review incoming requests for medical records and health information from various authorized parties, including patients, providers, and legal representatives.<br>• Verify proper authorization for record releases and ensure compliance with applicable regulations and organizational policies.<br>• Retrieve, prepare, and deliver medical records through electronic systems, fax, mail, or secure portals.<br>• Provide timely responses to inquiries regarding medical record requests, statuses, and related documentation.<br>• Maintain detailed logs of all requests, releases, and relevant documentation to ensure accuracy and accountability.<br>• Uphold patient confidentiality and safeguard the integrity of health records in all processes.<br>• Collaborate with healthcare providers, clinical teams, and other departments to collect necessary information.<br>• Perform general administrative duties such as scanning, indexing, and filing medical records to support departmental operations.
<p>We are looking for a meticulous Insurance Coordinator to oversee and streamline insurance-related processes within our organization. This role requires an individual with a strong attention to detail and excellent communication skills to ensure the accurate and timely management of insurance claims. The successful candidate will collaborate with insurance providers, patients, and internal teams to maintain compliance and optimize operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Solid knowledge of medications D and B</p><p>Verify and confirm insurance policy details to ensure coverage aligns with services provided.</p><p>• Communicate effectively with insurance companies to address coverage issues and resolve disputes.</p><p>• Educate patients or clients about their insurance benefits, co-payments, and coverage details.</p><p>• Maintain and update comprehensive records of insurance coverage, authorizations, and payments.</p><p>• Ensure compliance with all current insurance regulations and industry standards.</p><p>• Work closely with the billing department to accurately process payments and insurance remittances.</p><p>• Assist in managing patient balances and collecting co-payments as needed.</p><p>• Resolve issues related to denied or underpaid insurance claims in a prompt and efficient manner.</p><p>• Stay informed on changes in insurance policies and procedures to maintain organizational compliance.</p>
We are looking for a detail-oriented Compliance Coordinator to join our team in Los Angeles, California. In this role, you will play a vital part in supporting healthcare compliance efforts within a non-profit setting. This long-term contract position offers an excellent opportunity to contribute to patient care by ensuring adherence to regulations, maintaining accurate documentation, and facilitating key compliance-related processes.<br><br>Responsibilities:<br>• Monitor and manage the compliance inbox, addressing patient grievances and internal incident reports promptly.<br>• Collaborate with leadership and operations teams to track issues, ensure complete documentation, and follow up on resolutions.<br>• Assist in preparing materials for compliance and risk management meetings, including creating presentations and taking detailed notes.<br>• Facilitate meetings by documenting discussions and ensuring action items are tracked effectively.<br>• Develop and maintain clear documentation for compliance-related processes and workflows.<br>• Support administrative tasks such as organizing forms and tracking updates for key initiatives.<br>• Ensure adherence to healthcare compliance regulations and assist in identifying areas for improvement.<br>• Provide assistance with internal audits and reviews related to compliance policies.<br>• Contribute to risk management strategies by offering insights and recommendations based on tracked data.
<p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented <strong>Compliance Coordinator</strong> to support our healthcare compliance and risk management efforts. This is an administrative, coordination-focused role ideal for someone with a foundational understanding of healthcare compliance who enjoys organization, documentation, and cross-functional collaboration.</p><p>In this role, you will work closely with senior leadership, including our Chief Medical Officer and Director of Operations, to track compliance matters, support issue resolution, and assist with meeting preparation and documentation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and manage a compliance inbox, including patient grievances and internal incident reports</li><li>Track compliance issues from intake through resolution, ensuring timely follow-up and complete documentation</li><li>Collaborate directly with leadership to support issue response and escalation as needed</li><li>Assist with preparation for compliance and risk management meetings, including agendas, presentations (PowerPoint), and supporting materials</li><li>Take meeting notes and assist with follow-up action tracking</li><li>Help document compliance-related processes, workflows, and procedures</li><li>Support general administrative tasks related to compliance and risk management initiatives</li></ul><p><br></p>
<p>The Sr. Warehouse Manager is responsible for overseeing all warehouse operations to ensure smooth and efficient processes. This role involves managing staff, ensuring compliance with safety standards, optimizing workflow, and maintaining accurate inventory. The ideal candidate is detail-oriented, demonstrates strong leadership skills, and thrives in a fast-paced environment. </p><p>ESSENTIAL DUTIES / RESPONSIBILITIES: </p><p>• Monitor and ensure the accuracy of inventory management, including receiving, storing, and dispatching goods. </p><p>• Conduct regular inspections of equipment and facilities to ensure functionality and safety. </p><p>• Optimize warehouse workflows and processes to maximize efficiency and productivity. </p><p>• Prepare and analyze daily, weekly, and monthly reports on operations and key performance indicators. </p><p>• Train, mentor, and evaluate team members to build a skilled and motivated workforce. </p><p>• Coordinate with other departments, including logistics and customer service, to ensure seamless operations. </p><p>• Handle and resolve operational issues promptly and effectively. </p><p>• Manage building security and shift opening processes. </p><p>• Completes warehouse operational requirements by scheduling and assigning employees. </p><p>• Maintains warehouse staff by recruiting, selecting, orienting, and training employees. </p><p>• Improves staff performance by coaching, counseling, and disciplining employees. </p><p>• Drive a culture of safety and compliance, ensuring adherence to all regulatory and company standards. </p><p>• Oversee all aspects of warehouse and distribution operations, from inventory planning to order fulfillment and shipping. </p><p>• Leverage lean tools and continuous improvement strategies to streamline processes and maximize efficiency. </p><p>• Play a critical role in major projects such as warehouse and software launches. </p><p>• Serve as a change agent, fostering collaboration and driving standardized practices across warehouse locations. </p><p>ESSENTIAL Skills and competencies: </p><p>• BS degree in Logistics, Supply Chain Management or Business preferred. Min of 5+ years in managing a multishift (1st and 2nd shift) team of 50+ in a warehouse or distribution facility </p><p>• Leadership skills to include: interviewing, hiring, and training. Performance management. Safety. </p><p>• MUST have strong system skills. Including Automated warehouse management systems, ERP/MRP (P-21 would be a huge plus), Advance MS Office suite </p><p>• Must be both strategic and hands on, be able to sit and discuss staffing and budgets, be willing to hop on a fork lift and work</p><p>• Strong communicator, ability to pivot and multi-task, punctual and reliable</p><p><br></p><p><br></p><p><strong><em><u>For Immediate consideration for well qualified candidates, please call me immediately: Eric Lebow 508-205-2127 </u></em></strong></p>
<p>We are currently seeking an experienced and dynamic <strong>Director of Patient Access</strong> to join a healthcare organization in Appleton, WI. This critical leadership role offers you the opportunity to oversee all patient access operations, drive process improvements, and provide strategic direction to ensure exceptional service for patients and their families.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage all functions related to patient registration, scheduling, insurance verification, pre-authorization, and admissions</li><li>Develop and implement policies and procedures to maximize efficiency, patient satisfaction, and regulatory compliance</li><li>Mentor, train, and supervise a team of patient access managers and staff</li><li>Utilize data-driven insights to identify areas for process improvement and implement best practices</li><li>Partner with other departments, including revenue cycle, finance, and clinical teams, to ensure smooth patient flow and positive patient experiences</li><li>Monitor key performance indicators and ensure department goals are met</li></ul><p><br></p>
We are looking for a skilled and success-driven Customer Service Representative to join our team in East Lansing, Michigan. In this role, you will provide essential support to healthcare professionals by assisting with certification processes, addressing inquiries, and ensuring a seamless user experience. This is a long-term contract position that offers the opportunity to make a meaningful impact in a fast-paced private medical environment.<br><br>Responsibilities:<br>• Assist healthcare professionals with navigating certification applications, tracking credentials, and submitting necessary documentation.<br>• Respond promptly to inquiries, providing clear and accurate information to ensure a positive customer experience.<br>• Troubleshoot and resolve issues related to physician certification processes, escalating complex cases when necessary.<br>• Collaborate with internal teams to stay informed about policy updates and ensure consistent communication with clients.<br>• Maintain detailed records of customer interactions and resolutions in the company’s system.<br>• Educate users on eligibility requirements, renewal deadlines, and specific certification procedures.<br>• Contribute to the creation of educational materials, including FAQs and training content, to improve customer understanding.<br>• Support continuous improvement by identifying opportunities to enhance processes and customer service practices.<br>• Ensure compliance with regulatory standards while delivering exceptional assistance to healthcare professionals.
We are looking for a skilled Payroll Administrator to oversee payroll systems and reporting for healthcare operations in Glendale, California. This position plays a critical role in ensuring compliance, maintaining accurate payroll data, and providing insightful analytics to support operational decisions. The ideal candidate has a strong background in payroll management, multi-state payroll systems, and financial reporting, particularly within the healthcare sector.<br><br>Responsibilities:<br>• Prepare, review, and submit payroll-based journal files for healthcare clients, ensuring all hours, job codes, pay types, and census data are accurate.<br>• Monitor submission deadlines and resolve discrepancies by collaborating with facility administrators and payroll teams.<br>• Maintain and update general ledger mappings to ensure proper payroll cost allocations and accurate financial postings.<br>• Conduct audits and provide support during month-end financial close, troubleshooting payroll journal entries as needed.<br>• Configure and manage payroll systems, including user permissions, integrations, and system setups for new clients.<br>• Identify and implement improvements to payroll workflows and system configurations to optimize efficiency.<br>• Generate and maintain reports that analyze labor costs, overtime, staffing compliance, and productivity trends.<br>• Act as a liaison between clients and vendors to address system issues and recommend enhancements.<br>• Support client onboarding processes by setting up payroll systems, mapping financial data, and validating information.<br>• Ensure compliance with all payroll regulations and maintain detailed documentation for audit purposes.
<p>A healthcare organization in Valley Center is seeking a welcoming and detail-oriented <strong>Front Desk Receptionist</strong> to support patient-facing operations. This role is essential in creating a positive first impression while ensuring smooth administrative flow within the office. The Front Desk Receptionist will manage patient check-in, scheduling, and administrative support while maintaining a professional and compassionate environment. This role requires strong communication skills, organization, and discretion.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a friendly and professional manner</li><li>Manage phone calls, messages, and appointment scheduling</li><li>Verify patient information and maintain accurate records</li><li>Collect copays and process basic transactions</li><li>Coordinate with clinical and administrative staff</li><li>Maintain a clean and organized front desk area</li><li>Support filing, scanning, and general office tasks</li><li>Ensure compliance with patient privacy and confidentiality standards</li></ul>
