<p>Overview: We are seeking an organized and personable Medical Receptionist with proven experience using the EPIC electronic health record (EHR) system. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while efficiently managing scheduling, intake, and data entry in a healthcare environment.</p><p>Key Responsibilities:</p><ul><li>Greet patients, visitors, and medical staff in a professional and courteous manner</li><li>Schedule appointments and manage calendars for providers using EPIC</li><li>Register patients, verify insurance, and input demographic data into EPIC</li><li>Answer multi-line phone system, direct calls, and relay messages appropriately</li><li>Collect co-pays and assist with billing inquiries</li><li>Maintain confidentiality of patient records and uphold HIPAA compliance</li><li>Assist with general office tasks such as scanning, filing, and faxing documents</li><li>Respond to patient inquiries and address concerns with a focus on service excellence</li><li>Support clinical teams by preparing charts and updating records in EPIC</li></ul>

<p>Qualifications:</p><ul><li>High school diploma or equivalent; further education in healthcare administration is a plus</li><li>Minimum 1 year experience as a medical receptionist or in a similar healthcare administrative role</li><li>Demonstrated proficiency using the EPIC EHR system required</li><li>Strong customer service and communication skills</li><li>Ability to multitask, prioritize, and operate in a fast-paced environment</li><li>Basic knowledge of medical terminology and insurance verification</li></ul>

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