<p>We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Delray Beach, Florida. In this Contract to permanent position, you will be responsible for maintaining effective communication and ensuring the accurate processing of documentation and accounts. This role requires adaptability, efficiency, and a proactive approach to problem-solving in a fast-paced work environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain consistent communication with various vendors to obtain updates on document submissions and resolve inquiries.</p><p>• Ensure all accounts are accurately documented with clear status notes to provide transparency and understanding.</p><p>• Schedule and execute follow-ups to facilitate timely resolution of outstanding accounts.</p><p>• Train new team members, sharing knowledge to ensure smooth onboarding and integration into the department.</p><p>• Collaborate with internal and external stakeholders to support team goals and achieve account resolutions.</p><p>• Monitor reports and requests to ensure tasks are completed accurately and efficiently.</p>
<p>We are seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for visitors and callers. The ideal candidate will provide excellent customer service, manage front desk operations, and support daily administrative needs to ensure smooth office operations.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and direct incoming phone calls and emails</li><li>Manage calendars, appointments, and meeting coordination</li><li>Maintain front desk organization and office appearance</li><li>Handle incoming/outgoing mail and deliveries</li><li>Perform general administrative duties such as data entry, filing, and document preparation</li><li>Support office staff with additional tasks as needed</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Honolulu, Hawaii, on a contract basis. As part of the transport industry, this role involves assisting customers with their needs while delivering exceptional service. The ideal candidate will thrive in a fast-paced environment and be committed to ensuring customer satisfaction through effective communication and problem-solving. If interested in this role, please call us at 880-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Welcome customers with professionalism and guide them through the check-in process while adhering to company policies.</p><p>• Verify customer identification and reservation details, ensuring all information is accurately recorded in the system.</p><p>• Address inquiries about services, amenities, and local attractions, providing helpful recommendations and assistance.</p><p>• Resolve customer concerns efficiently, escalating complex issues to supervisors when necessary.</p><p>• Monitor the premises to ensure safety and promptly report any security concerns or hazards.</p><p>• Coordinate with housekeeping and maintenance teams to guarantee readiness and upkeep of facilities.</p><p>• Identify opportunities to introduce customers to additional services or upgrades to enhance their experience.</p><p>• Maintain detailed and accurate records of customer transactions, interactions, and incident reports.</p>
<p>We are looking for a dedicated Front Desk Coordinator on a contract basis in Louisville, Kentucky. This role is ideal for someone who thrives in a fast-paced environment and enjoys delivering outstanding customer service. The selected candidate will be responsible for managing front desk operations and ensuring smooth communication within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients with professionalism and direct them to the appropriate departments or individuals.</p><p>• Provide concierge services to assist guests with inquiries and requests.</p><p>• Operate a multi-line phone system to answer and redirect inbound calls efficiently.</p><p>• Manage a switchboard system with up to 10 lines, ensuring accurate call routing.</p><p>• Respond promptly to incoming calls while maintaining a courteous and helpful demeanor.</p>
<p>We are seeking a <strong>Healthcare Data Entry Specialist</strong> to join our high-performing team in a secure, onsite environment. This <strong>Healthcare Data Entry Specialist</strong> will work within a healthcare-focused data processing operation to support the accuracy and completeness of critical patient and billing information.</p><p>You will play an essential role in identifying and manually entering data that cannot be captured by OCR software, verifying healthcare records, and supporting high standards of data integrity.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform manual data entry and verification of healthcare-related information</li><li>Identify and extract data that OCR software cannot process</li><li>Review and correct OCR-extracted data</li><li>Audit customer data for accuracy; make adjustments where needed</li><li>Compare data entries with source documents for quality control</li><li>Maintain high levels of productivity and accuracy</li><li>Work with team to meet daily workload and production goals</li><li>Follow HIPAA compliance and internal data security protocols</li><li>Communicate any program issues to management</li><li>Contribute to team morale and professional work environment</li></ul><p><strong>Environment</strong></p><ul><li>Onsite only – no remote option.</li><li>High-end corporate environment.</li></ul><p><strong>Security protocols</strong>:</p><ul><li>No phones or jackets with hoods on floor.</li><li>Cargo pants prohibited.</li><li>Lockers/closets provided for personal belongings.</li></ul><p><strong>Badge access required</strong>.</p><ul><li>Security training class included during onboarding.</li></ul>
<p>We are seeking a detail-oriented Front Desk Coordinator to join our team at a leading hospitality property in Honolulu. This onsite role provides a welcoming first impression for guests and supports daily front desk operations. Preference is given to Hawaii residents due to onsite requirements and in-person interviews. Local interviews required. Preference for candidates located in Hawaii. Please call 808-531-0800 to schedule an interview or for more information.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for guests, delivering exceptional customer service</li><li>Manage check-in/check-out processes and room assignments</li><li>Respond to guest inquiries via phone, email, and in person</li><li>Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests</li><li>Handle reservations, cancellations, and billing inquiries</li><li>Collect payments and issue receipts</li><li>Maintain front desk area organization and compliance with property standards</li><li>Assist with administrative tasks and special projects as assigned</li><li>Ensure confidentiality and professionalism at all times</li></ul><p><br></p>
<p>We are looking for a welcoming and organized Receptionist to support front office operations for a team in Bellevue, Washington. This short-term contract opportunity (2+weeks) is ideal for someone who enjoys being the first point of contact and thrives in a role that blends customer service with administrative support.</p><p> </p><p><strong>Responsibilities:</strong></p><p>Greet visitors and direct them appropriately</p><p>Answer and route incoming calls and messages</p><p>Maintain a clean and organized reception area</p><p>Manage appointment scheduling and conference room bookings</p><p>Receive and distribute mail and deliveries</p><p>Assist with data entry and document preparation</p><p>Support internal communications and office coordination</p><p>Provide general administrative support to various departments</p>
We are looking for a motivated and detail-oriented Sales and Customer Service Support specialist to join our team in Austin, Texas. This contract position offers the opportunity to work closely with a dynamic sales team, providing critical support to ensure smooth operations and excellent client service. Ideal candidates will thrive in a fast-paced environment and demonstrate strong organizational and communication skills.<br><br>Responsibilities:<br>• Manage pricing approvals and register product codes within internal systems to ensure accurate documentation and smooth operations.<br>• Coordinate shipments and maintain correspondence with over 100 customers, fostering strong and personable connections.<br>• Support assigned territory and collaborate closely with dedicated sales managers to meet client needs and achieve sales goals.<br>• Participate in an 8-12 week detailed training program designed to familiarize you with processes and tools.<br>• Handle multiple tasks efficiently while maintaining attention to detail to ensure quality and accuracy.<br>• Contribute to a collaborative team culture by effectively communicating and working alongside three team members.<br>• Utilize tools such as Excel (intermediate level), Office 365, and proprietary systems to manage workflows.<br>• Prioritize tasks effectively and demonstrate excellent time management skills to meet deadlines.<br>• Provide post-sales support and assist with inbound and outbound sales inquiries as needed.<br>• Process order entries and ensure timely follow-ups to enhance customer satisfaction.
We are looking for two motivated and detail-oriented Customer Service Representatives to join our team in Richfield, Wisconsin. In this long-term contract role, you will focus on data entry, order management, and providing exceptional support to customers, all while working in a collaborative and supportive environment. This position offers a great opportunity to expand your skills and grow professionally within the wood and furniture manufacturing industry.<br><br>Responsibilities:<br>• Accurately input quotes, invoices, and sales orders into the company’s system to ensure seamless processes.<br>• Assist in creating sales orders, identifying correct components, and verifying the accuracy of all documentation.<br>• Respond promptly and professionally to customer inquiries via email and phone, maintaining high service standards.<br>• Collaborate with team members to complete administrative tasks and support overall workflow.<br>• Participate in training sessions to learn company systems and processes, gradually expanding your responsibilities.<br>• Address challenges in a fast-paced environment with a problem-solving mindset, seeking assistance when necessary.<br>• Manage a high volume of tasks efficiently while maintaining attention to detail and organization.<br>• Maintain a positive and proactive attitude, contributing to a friendly and productive work atmosphere.
We are looking for an organized and detail oriented Receptionist to join our team in Santa Barbara, California. In this Contract to permanent position, you will play a vital role in ensuring the smooth operation of our office while providing exceptional support to attorneys and clients. This opportunity is ideal for someone who thrives in a dynamic environment and enjoys contributing to the success of a legal team.<br><br>Responsibilities:<br>• Coordinate and manage incoming correspondence, including mail, faxes, and courier deliveries, ensuring timely distribution.<br>• Schedule appointments and maintain office calendars to support efficient daily operations.<br>• Uphold client confidentiality by safeguarding sensitive information and fostering trust.<br>• Maintain the reception area and ensure it is welcoming by keeping it tidy and offering refreshments to clients.<br>• Monitor office supplies, placing and expediting orders when necessary to ensure availability.<br>• Perform routine maintenance checks on office equipment and arrange repairs as needed to ensure functionality.<br>• Represent the office in a detail oriented manner by handling multi-line phone systems and directing calls appropriately.<br>• Execute courier tasks such as deliveries to court clerks, post offices, banks, and supply stores.<br>• Support the team by taking ownership of diverse requests and identifying ways to enhance office processes.
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Danbury, Connecticut. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient environment. Your responsibilities will be essential to maintaining smooth daily operations.<br><br>Responsibilities:<br>• Greet visitors warmly and provide assistance or direct them to the appropriate personnel.<br>• Answer incoming calls promptly and courteously, addressing inquiries or transferring calls as necessary.<br>• Maintain a clean and organized reception area to ensure a positive impression.<br>• Handle incoming and outgoing mail and deliveries with accuracy and timeliness.<br>• Support administrative tasks, including scheduling appointments and maintaining records.<br>• Coordinate with internal departments to ensure seamless communication and operations.<br>• Monitor and manage office supplies, replenishing stock as needed.<br>• Ensure adherence to company policies and procedures in all interactions.<br>• Address any immediate concerns or issues raised by visitors or callers.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Wayne, Pennsylvania. In this long-term contract role, you will be responsible for delivering exceptional service to clients, handling inquiries, and managing customer accounts efficiently. This position offers an opportunity to contribute to a dynamic manufacturing environment while building strong relationships.<br><br>Responsibilities:<br>• Respond promptly to inbound customer calls and provide accurate information regarding services and products.<br>• Process payments efficiently while ensuring compliance with company policies and procedures.<br>• Maintain and update customer accounts, ensuring all financial records and details are accurate.<br>• Assist customers with billing inquiries, resolving issues in a timely and thorough manner.<br>• Collaborate with team members to ensure seamless operations and effective communication.<br>• Utilize Microsoft Office Suite and other tools to manage documentation and customer data.<br>• Address customer concerns regarding insurance, tax, and payoff-related queries.<br>• Scan and organize documents for submission to ensure proper record-keeping.<br>• Partner with vendors and other departments to resolve customer issues and inquiries.<br>• Deliver outstanding written and verbal communication to enhance customer satisfaction.
<p><strong>Key Responsibilities</strong> </p><ul><li>Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </li><li>Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </li><li>Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </li><li>Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </li><li>Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </li></ul><p> </p><p><strong>Required Qualifications</strong> </p><ul><li>Education: High school or GED </li><li>0-to-1-year relevant experience required </li><li>Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience </li><li>Excellent customer service skills </li><li>Strong written and verbal communication skills </li><li>High learning agility – ability to absorb complex information quickly in a multi-technique training style including facilitator lead, self-study, group simulations, and demonstration through live calls </li><li>Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner </li><li>Ability to navigate multiple systems and resources on a phone call with ease </li><li>Demonstrated ability managing multiple priorities in a fast-paced environment </li><li>Demonstrated skill troubleshooting, identifying, and resolving root cause issues </li><li>Home access to high-speed internet with speeds sufficient to support the responsibilities of the role </li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
We are looking for a detail-oriented Client Services Representative to join our team in Winter Park, Florida. In this role, you will be responsible for supporting executive leadership, managing administrative workflows, and ensuring the office operates smoothly and efficiently. The ideal candidate will excel in organization, critical thinking, and effective communication.<br><br>Responsibilities:<br>• Coordinate and oversee daily office operations, including scheduling, vendor management, mail services, and facility coordination.<br>• Maintain organized records for vendor contracts, service agreements, and document retention systems.<br>• Assist in preparing agendas, minutes, and materials for internal meetings, board sessions, and committee gatherings.<br>• Support compliance efforts by collecting data, preparing reports, and responding to examiner requests.<br>• Manage marketing communications processes and ensure timely delivery.<br>• Facilitate onboarding and offboarding processes, including equipment setup and system access.<br>• Collaborate with IT providers to address office technology needs and troubleshoot system issues.<br>• Process client transactions, maintain financial reports, and ensure accurate documentation.<br>• Research and resolve client concerns while delivering exceptional service.<br>• Plan and coordinate employee appreciation events and social activities.
We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. This role requires someone who is detail oriented and can create a welcoming environment while efficiently managing administrative tasks. If you excel at multitasking and enjoy interacting with diverse groups of people, we encourage you to apply.<br><br>Responsibilities:<br>• Welcome and assist students, parents, staff, and visitors with courtesy.<br>• Maintain accurate visitor logs and issue passes in compliance with security policies.<br>• Organize and distribute incoming mail, packages, and internal communications.<br>• Coordinate appointments and meeting schedules for administrative staff.<br>• Track attendance and input data into student information systems promptly and accurately.<br>• Ensure proper maintenance of electronic and physical records and filing systems.<br>• Perform general administrative tasks such as photocopying, scanning, and ordering office supplies.<br>• Uphold strict confidentiality policies regarding sensitive student and staff information.
<p>Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to hire, fully remote (candidate has to be local to Pittsburgh as hiring manager. resides in Pittsburgh.) Pay is $23-$25, depending on experience.</p><p><br></p><p>Key Responsibilities:</p><p>• Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues.</p><p>• Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction.</p><p>• Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise.</p><p>• Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships.</p><p>• Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.</p><p><br></p><p>Company Offers:</p><p>• Fully remote work flexibility (based in locally in the Pittsburgh area)</p><p>• Competitive salary and benefits package</p><p>• Opportunities for professional growth and development with a growing organization</p><p><br></p>
We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Columbus, Ohio. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and clients warmly and assist them with inquiries or directions.<br>• Manage a multi-line phone system, answering inbound calls promptly and courteously.<br>• Coordinate concierge services to meet the needs of guests and staff.<br>• Perform filing and maintain accurate records to ensure efficient document management.<br>• Provide support in medical front office tasks, including scheduling and patient coordination.<br>• Maintain the front desk area, ensuring it is organized and welcoming.<br>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.<br>• Handle switchboard operations effectively, managing calls across multiple lines.<br>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.<br>• Assist with general administrative tasks as needed to support overall operations.
<p>We are looking for a Customer Service Representative to join our team in Lawrence, Indiana. In this Contract to permanent role, you will play a key part in ensuring smooth communication, order processing, and customer satisfaction. This position offers an excellent opportunity to work collaboratively across teams and directly assist customers.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to customer inquiries via phone and email with professionalism and efficiency.</p><p>• Process customer orders accurately and ensure timely tracking and delivery.</p><p>• Collaborate with internal teams to resolve customer issues and streamline workflows.</p><p>• Maintain detailed records of customer interactions and order statuses using relevant software.</p><p>• Utilize tools like Outlook and Teams to manage communications and scheduling effectively.</p><p>• Address inbound calls and emails promptly, providing clear and helpful information.</p><p>• Support data entry tasks to ensure the integrity of customer and order information.</p><p>• Coordinate with shipping providers to monitor and update delivery timelines.</p><p>• Assist in scheduling appointments and managing calendars for client services.</p><p>• Deliver exceptional service while adhering to business casual attire guidelines.</p>
<p>We are looking for a <strong>Front Desk Coordinator</strong> to join our team on a contract basis support a highly respected organization in downtown Cedar Rapids. This role involves ensuring smooth operations at the front desk by handling communication, managing documents, and maintaining an environment focused on attention to detail. The ideal candidate is organized, tech-savvy, enjoys working in a fast-paced setting, and always maintains a high level of professionalism. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond promptly to inbound calls, addressing inquiries and directing calls to the appropriate departments.</p><p>• Oversee front desk operations to ensure seamless communication and coordination.</p><p>• Perform accurate document scanning and filing to maintain organized records.</p><p>• Use computer systems efficiently to enter data and manage administrative tasks.</p><p>• Assist visitors and employees by providing information and support in a courteous manner.</p><p>• Collaborate with other departments to ensure effective workflow and communication.</p><p>• Handle incoming and outgoing mail, ensuring timely delivery and distribution.</p><p>• Maintain a clean and detail-oriented front desk environment at all times.</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>Our team is seeking a dedicated Customer Service Representative for a long-term contract opportunity in North Canton, Ohio. In this role, you will be a key driver of exceptional customer experiences and efficient shipping operations, handling both domestic and international logistics. If you are detail-oriented, communicate effectively, and possess strong organizational skills, we encourage you to apply.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, process, and monitor domestic and international shipments to ensure on-time delivery.</li><li>Coordinate with shipping carriers, freight forwarders, and customs brokers to facilitate logistics operations.</li><li>Generate shipping labels, commercial invoices, and customs documentation in compliance with regulations.</li><li>Track shipments and resolve delivery issues promptly, minimizing operational disruptions.</li><li>Maintain current shipping logs and ensure adherence to international shipping standards.</li><li>Support inventory management efforts for incoming and outgoing shipments.</li><li>Provide customers with timely updates on orders, product information, and resolutions to service-related concerns.</li><li>Process orders, quotes, returns, and warranty claims accurately and efficiently.</li><li>Document customer interactions to support service improvement initiatives.</li><li>Collaborate with internal teams to ensure seamless follow-up and customer satisfaction.</li></ul><p><br></p>
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience. As a Customer Service Representative on a contract to permanent basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction. What You’ll Do Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships. Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership. Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service. What We’re Looking For Sales Savvy: Strong communication and relationship-building skills with a passion for helping people. Goal-Oriented: Motivated by targets and thrives in a fast-paced environment. Tech-Comfortable: Experience with CRM systems and digital communication tools. Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services Why Join Us? Growth Potential: Contract-to-permanent with clear pathways for advancement to loan officer (we will sponsor loan officer certifications). Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off! Supportive Culture: Work with a team that values integrity, collaboration, and innovation. Impactful Work: Help clients achieve one of life’s biggest milestones homeownership. Competitive Compensation: Base pay plus performance incentives once hired on.
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Tucson, Arizona. This role requires excellent communication skills and the ability to manage multiple tasks efficiently. You will play a key role in creating a welcoming environment and ensuring smooth operations within the office.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, ensuring they feel welcomed and directed to the appropriate personnel or department.<br>• Manage a multi-line phone system, answering inbound calls promptly and transferring them accurately.<br>• Operate a switchboard with proficiency, handling between 1 to 10 phone lines effectively.<br>• Provide exceptional customer service by addressing inquiries and resolving concerns in a courteous manner.<br>• Maintain an organized reception area by managing schedules, appointments, and general office tasks.<br>• Assist with administrative duties such as filing, data entry, and handling correspondence.<br>• Ensure timely communication and coordination between departments as needed.<br>• Monitor and manage incoming mail and packages, distributing them appropriately.<br>• Support team members with additional reception-related responsibilities as required.
<p>We are looking for a dedicated and experienced Senior Customer Service Representative to join our team in Blaine. In this role, you will provide outstanding support to clients and prospects while ensuring their needs are met with attention to detail and efficiency. As part of a contract position, you will play a key role in delivering high-quality service and maintaining strong client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Welcome clients and visitors to the office with a friendly and detail-oriented demeanor.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p><p>• Process payments and handle policy updates accurately and efficiently.</p><p>• Respond to client inquiries within established timeframes, ensuring satisfaction.</p><p>• Manage multiple tasks effectively by following up and ensuring completion.</p><p>• Demonstrate a positive and goal-oriented attitude in interactions with clients and team members.</p><p>• Communicate tactfully and clearly with clients and prospects to build trust and rapport.</p><p>• Ensure adherence to company policies and procedures while handling administrative tasks.</p><p>• Provide support during hybrid training periods and adapt to remote work as needed.</p>
