<p>As part of our <strong>proactive recruiting pipeline</strong>, we are seeking <strong>mid-level IT Project Managers</strong> for upcoming client projects. This role is well-suited for professionals with hands-on experience managing IT implementations and cross-functional teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage IT projects through full lifecycle (initiation to closeout)</li><li>Create and manage project plans, schedules, and budgets</li><li>Facilitate daily stand-ups, sprint planning, and stakeholder meetings</li><li>Ensure deliverables meet business and technical requirements</li></ul>
We are looking for an experienced ERP/CRM Developer to join our team in Richmond, Virginia. In this Contract-to-permanent position, you will play a key role in designing, developing, and maintaining Acumatica solutions and web applications, ensuring seamless integrations and excellent user experiences. If you thrive in an agile environment and enjoy collaborating with cross-functional teams, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Develop and customize Acumatica solutions, including screens, workflows, reports, and business logic, using tools like Generic Inquiry, DACs, and PXGraph.<br>• Design and implement integrations between Acumatica and external systems to optimize business processes.<br>• Create and maintain responsive web applications and user interfaces using modern web technologies such as HTML5, CSS3, JavaScript, and frameworks like React or Angular.<br>• Implement and manage RESTful APIs to enable smooth communication between Acumatica and web platforms.<br>• Collaborate with database teams to ensure data integrity, security, and performance within Acumatica.<br>• Work closely with business analysts and functional leaders to gather requirements and deliver technical solutions in an agile environment.<br>• Provide accurate task estimates, manage deadlines effectively, and participate in code reviews to share knowledge and best practices.<br>• Establish and document standard change management processes for technical solutions.<br>• Offer ongoing support and troubleshooting for Acumatica systems and web applications, including upgrades and patches.<br>• Document configurations, solutions, and processes for future reference and team knowledge sharing.
<p>We are looking for a skilled .NET Developer in Southern California. This is a long-term contract position that combines onsite work four days a week with one day of remote work. The role involves designing, developing, and supporting mission-critical applications in the automotive industry, ensuring optimal solutions for complex business needs.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain large-scale web and database applications, integrating advanced e-commerce solutions.</p><p>• Participate in all phases of the software development lifecycle, including analysis, design, testing, and support.</p><p>• Design and implement high-traffic, high-availability applications using Microsoft .NET technologies, including C#, Blazor, and microservices.</p><p>• Create and manage technical documentation to support development and deployment processes.</p><p>• Collaborate with business analysts, project managers, and other developers to define requirements and deliver architectural solutions.</p><p>• Troubleshoot and resolve issues with existing applications to ensure seamless operation.</p><p>• Mentor and provide guidance to team members with less experience to enhance their technical skills.</p><p>• Utilize DevOps and CI/CD tools to streamline development and deployment processes.</p><p>• Conduct data analysis and reporting using Microsoft SQL Server and Transact-SQL.</p><p>• Identify risks related to application components and proactively communicate solutions.</p>
<p>We are looking for an experienced NetSuite Implementation Specialist to oversee and drive initiatives related to NetSuite implementations and financial consolidation processes. This is a long-term contract opportunity that offers the flexibility of remote work, with a preference for candidates located in the Eastern Time Zone. The ideal candidate will bring a strong background in accounting or finance and proven expertise in managing complex system integrations.</p><p><br></p><p>Responsibilities:</p><p>• Manage NetSuite implementation projects, ensuring seamless integration and alignment with business goals.</p><p>• Oversee the consolidation of financial data from multiple acquired companies into NetSuite.</p><p>• Collaborate with cross-functional teams, including finance and accounting, to streamline processes and improve efficiency.</p><p>• Identify and address potential risks or challenges during system implementation.</p><p>• Develop and maintain detailed project plans, timelines, and budgets.</p><p>• Act as the primary point of contact for stakeholders, providing regular updates and resolving issues.</p><p>• Ensure compliance with financial regulations and reporting standards throughout the integration process.</p><p>• Provide guidance and mentorship to team members involved in the project.</p><p>• Establish best practices and documentation for future system integrations.</p><p><br></p><p>If you are interested in this NetSuite Implementation Specialist role, please email your resume in Word format to joseph.colagiacomo@roberthalf with the subject line: "NetSuite Administrator"</p>
We are looking for a skilled ERP/CRM Consultant to join our team in Indianapolis, Indiana. This role involves working closely with clients to optimize enterprise resource planning and customer relationship management systems. The ideal candidate will have a strong background in scripting, cloud technologies, and business process improvement.<br><br>Responsibilities:<br>• Develop and implement ERP and CRM solutions tailored to meet client needs.<br>• Collaborate with clients to gather and analyze business requirements, translating them into actionable solutions.<br>• Create and maintain client-side scripting to enhance system functionality and user experience.<br>• Integrate cloud technologies to streamline business operations and improve system performance.<br>• Conduct API development and management to ensure seamless system interoperability.<br>• Perform A/B testing to validate system changes and optimize performance.<br>• Document and maintain configuration management processes for all implemented solutions.<br>• Provide guidance on business process functions and recommend strategies for improvement.<br>• Prepare and review business requirement documents to ensure clarity and accuracy.<br>• Offer technical support and training to end-users to maximize system utilization.
We are looking for an ERP/CRM Consultant to join our team in Reading, Pennsylvania, on a long-term contract basis. This role involves working closely with stakeholders and business units to optimize and enhance enterprise systems. The ideal candidate will bring expertise in Oracle applications and a collaborative approach to problem-solving.<br><br>Responsibilities:<br>• Configure and maintain Oracle Cloud and HCM modules to meet business requirements.<br>• Collaborate with stakeholders to gather and analyze system requirements.<br>• Create and manage Jira tickets to track progress and ensure timely resolution of issues.<br>• Assist in the analysis and improvement of reporting systems to support business operations.<br>• Provide guidance and support for Oracle Helpdesk modules, if applicable.<br>• Work with remote and on-site team members to ensure seamless project execution.<br>• Develop documentation and training materials for system configurations and updates.<br>• Identify opportunities to enhance system functionality and drive process improvements.<br>• Ensure compliance with best practices in ERP/CRM system implementation and maintenance.
We are looking for an experienced Cloud Engineering Manager to lead the development and management of cloud infrastructures and device technologies. This role will focus on building secure and scalable platforms while fostering innovation and operational efficiency. The ideal candidate will have a strong technical background and leadership skills that align with business goals and compliance requirements.<br><br>Responsibilities:<br>• Oversee the strategic development and operations of cloud ecosystems, including IaaS, PaaS, and SaaS environments.<br>• Lead efforts to optimize infrastructure, manage costs, and plan for lifecycle upgrades.<br>• Manage enterprise cloud platforms such as Microsoft Azure, ensuring seamless integration with supporting tools and services.<br>• Supervise endpoint operations for a large fleet of Windows 10/11 and Android devices.<br>• Design and implement strategies to enhance technical delivery while meeting scalability, compliance, and resilience needs.<br>• Collaborate with cross-functional teams to ensure system continuity and effectiveness.<br>• Monitor emerging trends in technology and identify opportunities for improvement and automation.<br>• Ensure alignment of cloud and device technologies with security frameworks and business objectives.<br>• Promote innovation while maintaining a strong focus on operational excellence.
We are in search of a Project Manager/Sr. Consultant with a strong background in the P& C insurance industry. The role is based in Princeton, New Jersey, and will involve managing various projects requiring skills in SQL, Atlassian Jira, Cisco Technologies, Cloud Technologies, CRM, and Database management among others.<br><br>Responsibilities:<br>• Manage and oversee various projects within the P& C insurance industry<br>• Utilize SQL and other relevant software for data management and analysis<br>• Use Atlassian Jira for project tracking and management<br>• Implement and manage Cisco Technologies within the scope of the project<br>• Oversee and manage the use of Cloud Technologies in project execution<br>• Handle and manage customer relationships through CRM <br>• Maintain accurate and up-to-date databases related to project management<br>• Implement Agile Scrum methodologies in project management<br>• Oversee and manage budget processes related to project execution<br>• Implement and manage change within the project scope and communicate changes effectively to all stakeholders.
Robert Half is looking to grow the Desktop Support team for our client about 30 minutes from Oshkosh, WI. The Desktop Support Analyst will be joining a team of 5 other individuals handling similar or escalated tickets. You will be supporting internal customers in a few locations walking distance. You will get your steps in daily! The Desktop Support Analyst will be working in a Microsoft environment, Windows 7 & 10, printers, specialized applications, and working deskside with end users about 50% of your time. The other 50% will be remote support. This is a fun team that works hard and encourages independent work and research to come up with solutions. There is a knowledge base and ticketing system you will use as well. <br> If you are interested, please apply online! <br> Must haves: 2+ more years • Desktop/Printers/overall Device Support • Excellent customer service - most out in the plant working with end users, all internal staff at the plant • Hardware/Imaging • Microsoft environment - O365 <br> We are looking for a Desktop Support Analyst with a minimum of two or more years of providing technical support to internal users for a mid to larger company. The diversity of work will keep you busy. Thank you!
<p>We are looking for an experienced <strong>Senior Systems Administrator</strong> to oversee and maintain critical IT systems and infrastructure. This role involves managing servers, network devices, and virtualization technologies while ensuring security and efficiency across the organization. The ideal candidate will be skilled in automating workflows, leading technical projects, and optimizing system performance. Call 319-362-8606, or email your resume directly to Shania Lewis - Technology Recruiting Manager at Robert Half (email information is on LinkedIn). Let's talk!!</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain Windows Servers, Microsoft 365, Exchange Online, and Active Directory environments.</p><p>• Manage network infrastructure, including firewalls, switches, and cybersecurity measures to ensure secure operations.</p><p>• Support and maintain virtualization platforms such as VMware ESXi.</p><p>• Develop and implement automation scripts using PowerShell to streamline IT processes and improve efficiency.</p><p>• Lead infrastructure upgrades, including migrating from outdated hardware to modern systems.</p><p>• Optimize database performance by rebalancing and restructuring core systems.</p><p>• Prepare for security audits by analyzing environments and refining permission structures.</p><p>• Troubleshoot and resolve system issues, ensuring minimal downtime and optimal performance.</p><p>• Collaborate with cross-functional teams to support organizational IT needs and projects.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Olive Branch, Mississippi. In this Contract-to-Permanent position, you will play a key role in providing top-notch IT support while ensuring a seamless computing experience for end-users. This role requires a proactive individual with a strong technical foundation, excellent communication skills, and a passion for delivering exceptional service.<br><br>Responsibilities:<br>• Deliver exceptional first and second-tier incident management support to resolve technical issues efficiently.<br>• Act as the escalation point for Tier 1 IT Service Desk when on-site assistance is required.<br>• Manage tasks under pressure while meeting both tactical and strategic business objectives.<br>• Perform account management tasks in Active Directory, including account creation, password resets, and group modifications.<br>• Ensure compliance with change management protocols to maintain a stable and reliable IT environment.<br>• Provide technical support for Apple iOS, Windows 7 & 10, and Microsoft Server 2008/2012.<br>• Deploy and image PCs while maintaining hardware and software standards.<br>• Collaborate with teams to create and update knowledge base articles for internal use.<br>• Travel occasionally to other locations to provide on-site support as needed.<br>• Maintain strong relationships with local vendors for network, telecommunications, and audiovisual services.
We are looking for a dedicated Account Coordinator to join our team in Broadview, Illinois. In this role, you will act as a vital link between customers, sales representatives, and internal departments, ensuring smooth and efficient order processing for airline catering clients. This position is ideal for someone with a strong customer service background who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and update customer orders, verify product availability, and oversee any changes to orders.<br>• Coordinate with warehouse, delivery, and procurement teams to ensure accurate and timely fulfillment.<br>• Monitor open orders, track progress, and ensure customer requests are addressed promptly.<br>• Respond to product inquiries, manage backorders, and suggest appropriate substitutions when necessary.<br>• Maintain detailed customer records and assist with updates to pricing and product information.<br>• Provide administrative support to sales representatives, including follow-ups on customer satisfaction.<br>• Utilize Microsoft Dynamics GP to streamline order management and ensure accurate data handling.<br>• Analyze inventory levels and collaborate with procurement teams to optimize stock availability.<br>• Handle inbound inquiries related to product details, pricing adjustments, and account management.<br>• Ensure a high level of customer satisfaction by addressing concerns and resolving issues efficiently.
<p>We are looking for an experienced Database Technology Manager to lead the design, development, and integration of data systems in a manufacturing environment. This role will focus on managing a small team of developers, ensuring seamless data flow between systems, and delivering high-quality analytics solutions. Based in Saint Paul, Minnesota, this position offers the opportunity to work with cutting-edge technologies to support business operations and decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of developers responsible for integrating internal and third-party systems.</p><p>• Organize and delegate development tasks to ensure timely delivery of effective solutions.</p><p>• Oversee the architecture, implementation, and maintenance of the company's DataMart using advanced Azure services.</p><p>• Monitor and optimize data pipelines in Azure Data Factory to guarantee data accuracy and efficiency.</p><p>• Drive integration efforts to ensure consistent and complete financial and operational data.</p><p>• Develop and maintain Power BI dashboards, datasets, and reports to support various business units.</p><p>• Guide automation efforts by creating scripts and utilities using languages such as C#, PowerShell, JavaScript, and Python.</p><p>• Establish and enforce data governance standards, including documentation and quality control processes.</p><p>• Collaborate with IT security teams to maintain data access controls and compliance standards.</p><p>• Partner with business units to translate their needs into technical solutions and provide training on analytics tools. </p>
<p>We are looking for an experienced IT Operations Analyst to join our team in Naperville, Illinois. This is a long-term contract position offering the opportunity to work in a dynamic, hybrid environment. The ideal candidate will play a key role in ensuring efficient IT operations, delivering exceptional technical support, and contributing to impactful infrastructure projects.</p><p><br></p><p>Responsibilities:</p><p>• Manage and prioritize ticket queues in Jira and Freshservice to ensure timely resolution of support requests.</p><p>• Oversee onboarding and offboarding processes, including Azure Entra ID account setup, Microsoft 365 licensing, and device logistics.</p><p>• Maintain and update standard operating procedures (SOPs) and knowledge base documentation to support team efficiency.</p><p>• Lead incident and change management activities, including facilitating Change Advisory Board reviews and tracking metrics such as change success rates.</p><p>• Execute infrastructure and operations projects, such as system rollouts and migrations, ensuring alignment with business objectives.</p><p>• Provide advanced technical support and escalation services for Microsoft 365, Azure Entra ID, Citrix, and endpoint devices.</p><p>• Administer and optimize Microsoft 365 tools, including Exchange, Teams, SharePoint, and OneDrive.</p><p>• Create dashboards and reports to monitor service metrics and support audit readiness.</p><p>• Drive service improvements through automation and ensure compliance with governance policies.</p><p>• Collaborate with project teams to deliver solutions aligned with organizational best practices and timelines.</p>
We are looking for an experienced SSRS/Power BI Report Developer to join our team in Cape Coral, Florida. In this Contract-to-permanent role, you will leverage your expertise in reporting and data visualization to deliver actionable insights and high-quality solutions for business decision-making. This position demands technical proficiency and a collaborative mindset to translate complex requirements into effective reports and dashboards.<br><br>Responsibilities:<br>• Design, develop, and deploy dynamic reports using SSRS to meet business needs and user requirements.<br>• Create and maintain ETL processes using SQL Server Integration Services (SSIS) to manage data flow from diverse sources.<br>• Develop and optimize complex T-SQL queries, stored procedures, and database functions to ensure the integrity and performance of report data.<br>• Build interactive dashboards and visualizations using Power BI to present data in a meaningful and intuitive manner.<br>• Collaborate with stakeholders to gather and document reporting requirements, ensuring alignment with organizational goals.<br>• Perform performance tuning on reports, queries, and data models to enhance efficiency and scalability.<br>• Troubleshoot and maintain existing SSRS reports while implementing updates to adapt to evolving business demands.<br>• Ensure data accuracy and security by adhering to best practices in validation and access control.<br>• Document technical specifications, data models, and processes to facilitate ongoing maintenance and knowledge sharing.<br>• Partner with cross-functional teams, including developers and analysts, to deliver integrated reporting solutions.
<p>Are you a developer with a passion for blending <strong>technical expertise and creative design</strong> to craft functional and visually stunning documents? Do you enjoy solving workflow challenges and creating automated solutions that streamline document creation and management? We are looking for a <strong>Document Design Developer</strong> to join our team and contribute to building impactful, user-friendly document solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and develop professional-grade documents, including <strong>forms, templates, and reports</strong>, that optimize functionality and visual appeal.</li><li>Use programming languages such as <strong>XML</strong>, <strong>HTML/CSS</strong>, and <strong>JavaScript</strong> to create dynamic and automated document workflows.</li><li>Collaborate with teams across the organization to understand project needs and ensure document solutions meet business objectives and user expectations.</li><li>Ensure compliance with <strong>accessibility standards</strong> (e.g., WCAG, Section 508) and maintain adherence to branding and style guidelines.</li><li>Test and troubleshoot document templates to ensure functionality, consistency, and error-free outcomes.</li><li>Identify opportunities for process improvements and introduce solutions to enhance document generation efficiency.</li><li>Provide training or support on document systems and templates as needed.</li></ul>
<p>We are looking for an experienced IT detail-oriented individual to step into the role of IT Manager in Cincinnati, Ohio. This position involves leading dynamic teams in delivering high-quality data migration projects while ensuring compliance with regulatory standards. The ideal candidate will possess strong leadership skills, a passion for process optimization, and the ability to inspire and develop team members.</p><p><br></p><p>Responsibilities:</p><p>• Lead the successful delivery of data migration projects by managing timelines, quality standards, and service levels.</p><p>• Facilitate client meetings, including project kickoff and closing sessions, to ensure alignment and satisfaction.</p><p>• Develop, review, and present client deliverables and comprehensive project reports.</p><p>• Identify and implement best practices across multiple projects and teams to enhance efficiency and effectiveness.</p><p>• Collaborate with the Site Lead to analyze data and provide insights for client-facing project leads.</p><p>• Oversee administrative tasks such as preparing status reports, tracking budgets, and conducting performance evaluations for team members.</p><p>• Motivate and mentor team members by fostering growth opportunities and creating development programs.</p><p>• Manage project risks by assessing potential issues and ensuring compliance with statutory and regulatory requirements.</p><p>• Ensure adherence to confidentiality agreements and protect client information throughout the project lifecycle.</p>
We are looking for an experienced Dynamics 365 Consultant to join our team on a contract basis in Cedar Rapids, Iowa. The ideal candidate will leverage their expertise to assess and optimize Dynamics 365 Business Central and CRM environments, ensuring alignment with business objectives. This role requires a strong functional background and the ability to deliver strategic recommendations for system improvements.<br><br>Responsibilities:<br>• Conduct a thorough assessment of Dynamics 365 Business Central and CRM environments to identify gaps and opportunities for improvement.<br>• Analyze existing system configurations, integrations, and workflows to ensure optimal performance and alignment with business goals.<br>• Provide strategic recommendations and actionable plans for enhancing platform functionality and efficiency.<br>• Collaborate with stakeholders to understand core business processes and translate requirements into system solutions.<br>• Develop and present detailed reports outlining findings and proposed optimizations.<br>• Oversee and guide potential projects related to platform enhancements and upgrades.<br>• Ensure compliance with industry standards and best practices in system configuration and management.<br>• Act as a subject matter expert, offering consultancy and support on Dynamics 365 functionalities.<br>• Work closely with cross-functional teams to implement recommended changes effectively.<br>• Provide training or documentation to ensure seamless adoption of new processes or system updates.
<p>Robert Half is looking for a highly organized and proactive Service Desk Coordinator to join our client in Boston, Massachusetts. This role is pivotal in ensuring the smooth operation of their service desk, including managing ticket queues, dispatching support teams, and maintaining efficiency in service delivery. If you're passionate about optimizing workflows, coordinating resources, and delivering exceptional client service, this position offers a fantastic opportunity to grow within a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the help desk ticket queue to ensure timely responses and proper escalation of issues.</p><p>• Coordinate the dispatching of service desk teams to client sites as needed.</p><p>• Monitor team workflows to ensure focus on priority tasks and adherence to service standards.</p><p>• Assist with project management tasks, including planning, tracking, and execution of IT projects.</p><p>• Collaborate with vendors for procurement, licensing, and resource allocation to meet organizational needs.</p><p>• Maintain accurate documentation of processes, systems, and service delivery updates.</p><p>• Identify inefficiencies in service delivery and recommend improvements to enhance operations.</p><p>• Facilitate client reporting and scheduling to ensure seamless communication and support.</p><p>• Support internal coordination efforts, including meeting calendars and resource planning.</p>
We are looking for a motivated IT Support Specialist to join our team in Willmar, Minnesota. In this role, you will provide essential technical assistance to end users, ensuring smooth operations across various systems and platforms. This position is ideal for early-career IT professionals eager to expand their skills in troubleshooting, documentation, and system support.<br><br>Responsibilities:<br>• Respond promptly to support requests by managing the IT ticketing system and prioritizing tasks based on urgency.<br>• Troubleshoot and resolve Tier 1 technical issues related to Windows 10/11, Microsoft 365, printers, and business applications.<br>• Handle user account setups, password resets, and access management to ensure seamless operations.<br>• Configure and deploy workstations, peripherals, and audiovisual equipment for end users.<br>• Address user access and printing issues within enterprise systems, such as Sage X3.<br>• Create and maintain IT documentation, including standard operating procedures and a knowledge base.<br>• Monitor and maintain IT assets, support patching and security updates, and coordinate equipment repairs with vendors.<br>• Communicate effectively with end users, delivering clear and empathetic assistance to resolve technical challenges.
<p>We are looking for an experienced Software Developer to join our team on a long-term contract basis in Southern California. This position requires a strong background in automotive industry processes, particularly in ordering logistics and sales applications. The role involves supporting and enhancing auto sales applications, making it essential for candidates to have deep technical expertise and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide ongoing support and enhancements for auto sales applications, ensuring seamless functionality.</p><p>• Collaborate with cross-functional teams to design and implement solutions for complex business requirements.</p><p>• Utilize expertise in stored procedures, DB2, MQ, and enterprise-grade environments to develop and maintain software systems.</p><p>• Analyze and troubleshoot application issues, delivering timely resolutions.</p><p>• Create and maintain technical documentation for application processes and enhancements.</p><p>• Leverage XML, JSON, and EDI technologies to support integration and data exchange.</p><p>• Participate in ad hoc travel as project demands arise.</p><p>• Work onsite four days a week to ensure effective collaboration with team members.</p><p>• Utilize the Microsoft Office Suite, including Excel, Word, PowerPoint, and Visio, to create project deliverables and reports.</p><p>• Contribute to the development of large, complex application projects to meet organizational goals.</p>
Position Overview:<br>The Senior Desktop Support Specialist is responsible for the daily management of the IT Helpdesk, resolving system and network issues, and working on enterprise projects as assigned. This is a forward-facing position with direct contact with staff and vendors.<br><br>Essential Duties and Responsibilities: <br>• Manage MOC helpdesk system. Dispatch tickets to various IT staff contingent on the level of identified issue; ensure resolution and proper documentation for all tickets. The position will respond to level 2 and level 3 support requests.<br>• Manage user accounts in a Windows active directory hybrid environment. Establish new users with appropriate permissions and SSO applications. Remove users as necessary.<br>• Work with user departments to maintain file structure and data within a 365 Sharepoint/OneDrive environment<br>• Work with Vendors to resolve system and network issues<br>• Install and troubleshoot computer software, including Microsoft Operating Systems, MS Office, Citrix, VPN, and Adobe, etc. Perform updates as necessary.<br>• Install and troubleshoot computer hardware (desktops, laptops, printers and related peripherals) on site and remote. Ensure hardware is ready for new hires.<br>• Work with IT Head to ensure the user systems (laptops) are managed and replaced in line with agency standards<br>• Maintain documentation on hardware and software configuration, network configuration, and computer inventory<br>• Maintain software solutions and hardware driver updates from vendors<br>• Perform client support of MOC desktop applications<br>• Manage the MOC Door Access Control and Video systems at over 20 locations<br>• Manage cell phone and tablet provisioning along with the MDM solution<br>• Manage print server to optimize copier use throughout the agency<br>• Understanding of the OSI model and its application in troubleshooting<br>• Perform other related duties as assigned<br><br>Required Qualifications and Skills: <br>• Associate degree or higher in computer science or related field<br>• Minimum 2 years of experience<br>• Demonstrated strong working knowledge of desktop and laptop hardware, applications and networking components<br>• Expert knowledge of Windows OS and advanced knowledge of Office suites<br>• Experience troubleshooting desktop issues (Windows, Microsoft Outlook, Microsoft Office, browsers, printing, etc.) and providing remote IT assistance via phone and remote support tools.<br>• Ability to prioritize tasks and manage competing demands<br>• Excellent customer service, organizational, oral and written communication skills<br>• Must be a self-motivated team player and have a willingness to learn and teach<br>• Certificate for: COMPTIA+, Network+, Microsoft Azure or experience with SharePoint and OneDrive in Microsoft 365, experience With Kaseya and IT Glue are a plus
<ul><li><strong>Position: Help Desk Representative (CONTRACT TO HIRE)</strong></li><li><strong>Location:</strong>1 PROGRESS POINT PKWY, O FALLON, Missouri, SAINT CHARLES, 63368-2211, United States</li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Range: $18 - $19 per hour</strong></li><li><strong>Schedule: 10:30am-7:00pm CST</strong></li></ul><p>The Help Desk Representative role for the Small Business Insurance Help Desk Team will be responsible for assisting both external and internal customers on a daily basis with a variety of requests. They will demonstrate technical and first level technical assistance and problem solving involving the following duties and responsibilities:</p><p>Job Responsibilities:</p><p>- Provide timely customer service to incoming requests via the phone in an automated call delivery environment</p><p>- Multi-task between incoming calls and e-mail requests with ability to meet turnaround time of 12 business hours</p><p>- Assume ownership and respond to customer internal/external correspondence complaints and inquiries in an efficient accurate and professional manner to achieve an optimal outcome. Ability to meet our First Level Resolution standards.</p><p>- To ensure complete resolution of all customer inquiries may need to coordinate end to end service with other business partners</p><p>- Effectively navigate multiple systems and applications to research analyze and resolve customer inquiries</p><p>- Work effectively in a team environment using professional interpersonal and communication skills</p><p>- Basic knowledge of Small Commercial insurance principles and company products</p><p>- Know and comply to corporate policies regulatory standards SOX internal business processes while processing work and meeting and/or exceeding service performance and quality standards</p><p>- Utilize basic understanding of product underwriting guidelines</p><p>- As business priorities change support other teams and process transactions as needed</p><p>- Complete assignments and other duties as assigned</p><p>- Maintain performance standards within a fast paced environment</p>
<p>We are looking for a skilled Software Developer to join our client's amazing team in the Denver Colorado area. This role offers an exciting opportunity to leverage cutting-edge technologies in a fast-paced environment to create impactful solutions for the business. The ideal candidate will design and deploy innovative applications and will possess strong problem-solving skills and a passion for creating applications that enable the business through streamlining P& L calculations, financial operations, and reconciliations. The ideal candidate will have significant financial competence along with their development skill set.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the business to understand complex business requirements and translate them into effective technical solutions.</p><p>• Architect, design, and deploy software applications, showcasing a hands-on and thoughtful approach throughout the development process.</p><p>• Using C# and Python, develop, deploy and maintain high-quality applications ensuring optimal performance and scalability.</p><p>• Utilize cloud services such as Microsoft Azure to enhance application functionality and efficiency.</p><p>• Extract valuable insights from large datasets to support business decision-making processes.</p><p>• As the primary technical resource for the business team, show proficiency in providing timely and effective solutions.</p><p>• Continuously learn and show significant curiosity about the industry.</p><p>• Participate in technical interviews and tests to showcase expertise and proficiency.</p><p>• Offer support and guidance in leveraging Utilize SQL Server and other database technologies and offer guidance and support to the business in using these tolls</p><p>• Hybrid role/4 days in the office each week (you decided which day you are remote)</p>
We are looking for a skilled Web & Application Developer to join our team in Westlake, Ohio. This role is ideal for someone who thrives in creating innovative solutions and has a strong background in web development and application design. The successful candidate will play a pivotal role in designing, building, and maintaining high-quality software solutions.<br><br>Responsibilities:<br>• Design and develop web and application solutions using .NET technologies.<br>• Write, optimize, and maintain T-SQL queries to support database operations.<br>• Implement and manage Azure pipelines, app services, and DevOps processes.<br>• Collaborate with cross-functional teams to ensure seamless integration and delivery.<br>• Maintain version control and code repositories using Git.<br>• Troubleshoot and resolve technical issues to ensure system reliability.<br>• Stay up-to-date with emerging technologies to enhance development practices.<br>• Provide insights and recommendations for improving application performance.<br>• Develop and maintain documentation for projects, processes, and systems.
