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21 results for Service Desk Coordinator in Boston, MA

Help Desk/Desktop Support Analyst
  • Boston, MA
  • onsite
  • Temporary
  • 22.96 - 26.59 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to provide high-quality technical assistance across multiple locations in Boston, Massachusetts. This long-term contract position requires a proactive, detail-oriented individual with strong expertise in Level 2 Desktop Support and a passion for delivering exceptional customer service. The role involves supporting both Mac and Windows environments, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems.<br><br>Responsibilities:<br>• Deliver onsite IT support services three days a week at a pharmaceutical company and one day a week at another client location.<br>• Diagnose and resolve technical issues related to computers, networks, and software in Mac and Windows environments.<br>• Provide advanced troubleshooting and support for Office 365, Azure Active Directory, and Okta systems.<br>• Manage and resolve service desk tickets promptly, ensuring minimal disruption to users.<br>• Maintain and support printers, conference room technology, and audiovisual equipment.<br>• Collaborate effectively with team members to address IT challenges and improve system efficiency.<br>• Demonstrate a customer-centric approach while assisting users with technical issues.<br>• Ensure proper documentation of issues, solutions, and updates within the ticketing system.<br>• Stay updated on the latest AV and IT technologies to provide effective support.<br>• Organize and prioritize tasks to meet deadlines and client expectations.
  • 2026-02-11T22:03:51Z
Help Desk/Desktop Support Analyst
  • Boston, MA
  • onsite
  • Contract / Temporary to Hire
  • 31.66 - 36.66 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Boston, Massachusetts. In this contract-to-permanent position, you will play a vital role in providing Tier 2 and Tier 3 support for a variety of applications, systems, and platforms. This is an exciting opportunity to work in a collaborative and growing environment where you can contribute to impactful technology initiatives and long-term organizational goals.<br><br>Responsibilities:<br>• Provide advanced Tier 2 and Tier 3 support for Windows desktop environments, including troubleshooting escalated issues.<br>• Support and maintain iManage, Office 365, Azure virtual desktop, and Windows 11 systems.<br>• Write and modify SQL queries to assist with data management and application functionality.<br>• Address service desk tickets related to log management, server capacity issues, disaster recovery validation, and other user concerns.<br>• Troubleshoot and resolve application issues for proprietary and industry-specific software.<br>• Collaborate with team members to ensure optimal system performance and user satisfaction.<br>• Assist in cloud migration projects and other upcoming technology initiatives.<br>• Provide attentive and timely customer service to end users, including lawyers and other staff members.<br>• Support backup and disaster recovery processes using tools like Zerto.<br>• Contribute to the organization’s technology growth by offering insights and solutions for future advancements.
  • 2026-01-21T17:23:54Z
Help Desk/Desktop Support Analyst
  • Cambridge, MA
  • onsite
  • Temporary
  • 30.09 - 34.84 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. This long-term contract position offers the opportunity to provide essential IT support to a dynamic organization within the Health Pharm/Biotech industry. The role involves in-person interaction and requires relevant experience, attention to detail, strong technical skills, and excellent communication abilities.<br><br>Responsibilities:<br>• Provide Level 2 support for Windows desktop environments, including troubleshooting issues with Windows 10 and Windows 11.<br>• Manage user accounts through Active Directory, including password resets and account unlocks.<br>• Offer technical support for Microsoft Office 365, Zoom, and Microsoft Teams.<br>• Address service requests and incidents using ServiceNow for ticket management.<br>• Perform hands-on troubleshooting for hardware and software issues, ensuring swift resolution.<br>• Support walk-up IT kiosks and assist end users in person across multiple buildings.<br>• Collaborate on projects such as migrating to Windows 11, implementing Intune, and deploying Manage Engine for patch management.<br>• Handle remote tickets for non-local users and provide seamless IT assistance.<br>• Work closely with a team of 9-10 support staff, following guidance from team leads and established protocols.<br>• Contribute to maintaining a high level of service for approximately 1,000 end users across two buildings.
  • 2026-02-11T21:44:05Z
Office Manager
  • Burlington, MA
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • <p>Robert Half is working with a respected professional services firm in the Burlington, MA area seeking an Office Manager to join its team. This role is permanent and would be in office 5 days per week.</p><p><br></p><p>Our client is looking for an Office Manager to support administrative efforts across the office along with some general bookkeeping tasks. The desired candidate should have some light experience with billing and payroll, ideally with QuickBooks experience. Responsibilities will also include managing some of the company's social media, and LinkedIn presence. There will be some light HR tasks too.</p><p><br></p><p>For the right candidate our client is looking to offer a starting base salary around $70-80K. The benefits are competitive.</p><p><br></p><p>If interested and qualified please apply to this listing, or send your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
  • 2026-02-17T02:58:40Z
Office Manager
  • Boston, MA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • We are looking for a proactive and detail-oriented Office Manager to oversee daily administrative operations and support the broader team. Based in Boston, Massachusetts, this role is ideal for someone who excels in organization, communication, and multitasking. You will play a pivotal role in ensuring the office runs smoothly while serving as a key liaison for staff and external vendors.<br><br>Responsibilities:<br>• Manage daily office operations, including maintaining a clean and organized workspace.<br>• Coordinate and monitor office supplies and vendor relationships to ensure timely deliveries and cost-effective solutions.<br>• Provide administrative support to executives, including calendar management and light executive assistant duties.<br>• Assist in planning and executing company social events and staff gatherings.<br>• Oversee reception duties, such as greeting visitors and managing incoming calls.<br>• Maintain office aesthetics by ensuring common areas are well-kept and presentable.<br>• Support remote teams with administrative needs and occasional travel to other locations.<br>• Utilize Microsoft Office Suite to create documents, presentations, and spreadsheets as needed.<br>• Act as the primary point of contact for operational inquiries and troubleshooting.<br>• Foster a collaborative and detail-oriented office environment that reflects the company’s values.
  • 2026-02-02T16:33:38Z
Operations Coordinator
  • Salem, MA
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • We are looking for a detail-oriented Operations Coordinator to oversee and streamline various aspects of daily operations in production, logistics, facilities, and office management. This position requires strong organizational and communication skills to ensure efficient workflows in a dynamic and fast-paced environment. The ideal candidate will excel in managing vendor relationships, tracking inventory, and supporting cross-functional teams to maintain smooth operations.<br><br>Responsibilities:<br>• Coordinate daily production activities to ensure seamless workflows and schedules.<br>• Monitor inventory levels, supplies, and raw materials to prevent shortages.<br>• Maintain accurate operational records, logs, and production documentation.<br>• Schedule equipment maintenance and liaise with vendors to ensure timely servicing.<br>• Build and manage relationships with vendors and service providers to ensure consistent performance.<br>• Support procurement processes by sourcing materials, obtaining quotes, and processing purchase orders.<br>• Oversee shipping and receiving operations, including label preparation, documentation, and carrier communication.<br>• Organize delivery schedules and provide updates to stakeholders on order statuses.<br>• Manage office operations, including supply inventory, equipment maintenance, and facility upkeep.<br>• Prepare operational reports and identify process improvement opportunities to enhance efficiency.
  • 2026-02-12T14:24:01Z
Admin Svcs Coordinator
  • Boston, MA
  • onsite
  • Temporary
  • 18.00 - 18.50 USD / Hourly
  • <p>We are looking for a highly organized Admin Services Coordinator to provide essential administrative support to our team in Boston, Massachusetts. This role requires a proactive individual who thrives in a fast-paced environment and can efficiently manage calendars, coordinate meetings, and handle reporting tasks. This is a long-term contract position with opportunities for extension.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule meetings, appointments, and events while maintaining accurate team calendars.</p><p>• Prepare, review, and submit expense reports, ensuring compliance with company policies and tracking reimbursements.</p><p>• Manage office supply inventory, placing orders as needed and organizing digital and physical filing systems.</p><p>• Archive and maintain documents for easy accessibility and proper record-keeping.</p><p>• Provide general administrative support, including handling ad hoc tasks as required by the team.</p><p>• Utilize Microsoft Office tools, such as Word, Excel, and Outlook, to complete daily tasks efficiently.</p><p>• Assist in resolving customer inquiries and complaints with attention to detail and courtesy.</p><p>• Ensure compliance with organizational policies in all administrative processes.</p><p>• Collaborate with C-suite executives to manage scheduling and administrative needs.</p>
  • 2026-01-16T17:18:42Z
Contracts Manager
  • Milford, MA
  • onsite
  • Permanent
  • 95500.00 - 160000.00 USD / Yearly
  • <p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Manager to join their team in Milford, Massachusetts. In this role, you will oversee the evaluation, negotiation, and management of various contracts, ensuring compliance and alignment with organizational goals. You will collaborate with multiple departments to support business objectives and maintain strong partnerships.</p><p><br></p><p><strong>Role: </strong>Contracts Manager</p><p><strong>Salary:</strong> $95,000 - $160,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer requirements with company objectives while minimizing business risk.</li><li>Serve as the primary liaison between Sales, Legal, and customers to ensure timely contract review, approval, and execution.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal, Finance, and other internal stakeholders to reach timely agreement.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition standards, pricing and discounting policies, and internal controls.</li><li>Maintain accurate and complete contract records, including correspondence, amendments, customer information, and status reporting.</li></ul>
  • 2026-02-03T22:33:38Z
Marketing Program Manager
  • Boston, MA
  • onsite
  • Temporary
  • 28.00 - 35.00 USD / Hourly
  • <p>Robert Half’s marketing & creative client is looking for a Marketing Program Manager for a 6 – 12+ month contract in Boston. This is a hybrid, 40 hour-per-week opportunity; candidates must be willing to work onsite in Boston 2 days per week (other office locations include Raleigh, NC and Nashville, TN). The Marketing Programs Manager will oversee campaign strategy and activation, driving brand growth, generating leads, and boosting sales opportunities</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and execute integrated marketing campaigns for business, product, and channel priorities</li><li>Own campaign calendar, content needs, automation workflows, and event support</li><li>Build demand and lead nurturing programs to move prospects through the funnel</li><li>Collaborate with internal teams and external agencies for campaign delivery</li><li>Manage project timelines and creative resources for high-quality execution</li><li>Monitor campaign KPIs and optimize tactics for ROI</li><li>Manage budgets and align spend with performance goals</li><li>Report on program results and insights to refine future campaigns</li></ul>
  • 2026-02-05T20:53:44Z
Operations Manager
  • Waltham, MA
  • onsite
  • Temporary
  • 39.59 - 45.84 USD / Hourly
  • We are looking for an experienced Operations Manager to drive and oversee various projects and initiatives within the operations department. This role will collaborate closely with senior leadership to ensure accurate reporting and effective communication to support decision-making processes. As part of a long-term contract position, the successful candidate will play an integral role in optimizing operations and delivering strategic results.<br><br>Responsibilities:<br>• Lead technical reporting efforts and manage ad-hoc project needs within the operations department.<br>• Analyze operational data and metrics, synthesize findings, and prepare comprehensive reports or presentations.<br>• Partner with senior leaders to align reporting and analytical needs with business objectives.<br>• Maintain regular communication with internal teams to stay updated on organizational practices and performance indicators.<br>• Develop innovative analytical approaches to address complex issues and create new metrics where gaps exist.<br>• Build consultative relationships with teams to understand strategic goals and reporting requirements.<br>• Coordinate key operations projects and initiatives that hold strategic importance for the business unit.<br>• Mentor and provide guidance to team members to support the execution of the operations strategy.<br>• Facilitate data-driven decision-making processes by delivering accurate and insightful reports.<br>• Undertake additional responsibilities as required to meet organizational needs.
  • 2026-02-09T15:23:42Z
Senior Warehouse manager
  • Bellingham, MA
  • onsite
  • Permanent
  • 120000.00 - 145000.00 USD / Yearly
  • <p>The Sr. Warehouse Manager is responsible for overseeing all warehouse operations to ensure smooth and efficient processes. This role involves managing staff, ensuring compliance with safety standards, optimizing workflow, and maintaining accurate inventory. The ideal candidate is detail-oriented, demonstrates strong leadership skills, and thrives in a fast-paced environment. </p><p>ESSENTIAL DUTIES / RESPONSIBILITIES: </p><p>• Monitor and ensure the accuracy of inventory management, including receiving, storing, and dispatching goods. </p><p>• Conduct regular inspections of equipment and facilities to ensure functionality and safety. </p><p>• Optimize warehouse workflows and processes to maximize efficiency and productivity. </p><p>• Prepare and analyze daily, weekly, and monthly reports on operations and key performance indicators. </p><p>• Train, mentor, and evaluate team members to build a skilled and motivated workforce. </p><p>• Coordinate with other departments, including logistics and customer service, to ensure seamless operations. </p><p>• Handle and resolve operational issues promptly and effectively. </p><p>• Manage building security and shift opening processes. </p><p>• Completes warehouse operational requirements by scheduling and assigning employees. </p><p>• Maintains warehouse staff by recruiting, selecting, orienting, and training employees. </p><p>• Improves staff performance by coaching, counseling, and disciplining employees. </p><p>• Drive a culture of safety and compliance, ensuring adherence to all regulatory and company standards. </p><p>• Oversee all aspects of warehouse and distribution operations, from inventory planning to order fulfillment and shipping. </p><p>• Leverage lean tools and continuous improvement strategies to streamline processes and maximize efficiency. </p><p>• Play a critical role in major projects such as warehouse and software launches. </p><p>• Serve as a change agent, fostering collaboration and driving standardized practices across warehouse locations. </p><p>ESSENTIAL Skills and competencies: </p><p>• BS degree in Logistics, Supply Chain Management or Business preferred. Min of 5+ years in managing a multishift (1st and 2nd shift) team of 50+ in a warehouse or distribution facility </p><p>• Leadership skills to include: interviewing, hiring, and training. Performance management. Safety. </p><p>• MUST have strong system skills. Including Automated warehouse management systems, ERP/MRP (P-21 would be a huge plus), Advance MS Office suite </p><p>• Must be both strategic and hands on, be able to sit and discuss staffing and budgets, be willing to hop on a fork lift and work</p><p>• Strong communicator, ability to pivot and multi-task, punctual and reliable</p><p><br></p><p><br></p><p><strong><em><u>For Immediate consideration for well qualified candidates, please call me immediately: Eric Lebow 508-205-2127 </u></em></strong></p>
  • 2026-01-20T17:28:52Z
Talent Operations Manager
  • Boston, MA
  • onsite
  • Temporary
  • 36.10 - 41.80 USD / Hourly
  • We are looking for a dedicated Talent Operations Manager to join our team on a contract basis in Boston, Massachusetts. In this role, you will oversee key HR functions, ensuring smooth operations and efficient management of talent processes. This position offers an opportunity to contribute to the healthcare industry by supporting organizational goals and employee success.<br><br>Responsibilities:<br>• Manage day-to-day HR operations, including filing and maintaining accurate employee records.<br>• Respond promptly to inbound calls and provide attentive assistance to employees and stakeholders.<br>• Conduct data entry tasks to ensure all HR-related information is up-to-date and accurate.<br>• Collaborate with team members to enhance operational efficiency and resolve any HR-related challenges.<br>• Support recruitment efforts by coordinating interviews and maintaining candidate databases.<br>• Ensure compliance with organizational policies and applicable labor laws.<br>• Assist with onboarding new employees and ensuring a seamless integration process.<br>• Generate reports and analyze data to support decision-making within the HR department.<br>• Communicate effectively with various departments to ensure alignment on HR priorities.<br>• Monitor and address employee concerns, fostering a positive and productive work environment.
  • 2026-02-05T21:58:49Z
IT Manager
  • Portsmouth, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We’re looking for an IT Manager with manufacturing experience to keep our systems running smoothly, securely, and on time—just like our production lines. This role will lead IT operations, support plant and corporate users, and partner closely with manufacturing, engineering, and leadership teams. You’ll oversee infrastructure, applications, vendors, and projects while translating business needs into practical, reliable technology solutions. Experience in manufacturing environments is a must, along with strong leadership, problem‑solving, and communication skills. Bonus points if you can fix a system issue before production notices—and still keep your cool when something inevitably breaks at 4:59 PM.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and support IT operations in a manufacturing environment (ERP, networks, systems, security)</li><li>Partner with plant and business leaders to improve efficiency, uptime, and data visibility</li><li>Manage vendors, projects, and continuous improvement initiatives</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>IT management experience in manufacturing or industrial settings</li><li>Strong understanding of ERP systems, infrastructure, and shop‑floor technology</li><li>A calm, solutions‑first mindset (and a sense of humor helps)</li></ul><p><br></p>
  • 2026-02-09T14:48:41Z
Manager or Sr. Manager FP&A
  • Boston, MA
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>I have partnered with a group in Boston seeking a Manager FP& A or Senior Manager FP& A. This role is integral to driving the company's financial strategy and ensuring the accuracy of budgeting, forecasting, and reporting processes. The ideal candidate will bring strong analytical skills and a strategic mindset to deliver insightful financial analysis and support key business decisions. They are working on a hybrid office schedule 3 day a week in office and the position pays based on experience from $130 - 160K + bonus. Please message me on linkedin or email me for immediate consideration john.holtman@roberthalf </p><p><br></p><p>Responsibilities:</p><p>• Lead the development and execution of annual budgets, forecasts, and long-term financial planning processes to ensure alignment with company objectives.</p><p>• Analyze financial data to identify trends, variances, and performance metrics, providing actionable insights to senior management.</p><p>• Create and maintain financial models to support strategic decision-making and business initiatives.</p><p>• Oversee the preparation of monthly, quarterly, and annual financial reports, ensuring their accuracy and compliance with accounting standards.</p><p>• Monitor company spending, implement cost-control measures, and identify opportunities to improve operational efficiency.</p><p>• Collaborate with cross-functional teams to provide financial insights that drive strategic and operational decisions.</p><p>• Manage and mentor a team of financial analysts and accounting professionals, fostering a culture of growth and continuous improvement.</p><p>• Partner with the accounting team during month-end and quarter-end close processes to ensure accurate financial results.</p><p>• Support the establishment and execution of financial policies, governance frameworks, and internal controls.</p><p>• Lead special projects focused on process improvement and automation to enhance financial operations.</p>
  • 2026-02-11T20:18:39Z
Operations Manager
  • Canton, MA
  • onsite
  • Contract / Temporary to Hire
  • 31.66 - 36.66 USD / Hourly
  • We are looking for an experienced Operations Manager to join our team in Canton, Massachusetts. In this role, you will oversee production processes, team management, and compliance initiatives to ensure operational excellence. This position offers the opportunity to drive improvements, foster team growth, and maintain high standards of quality. Please note, this is a Contract to permanent position.<br><br>Responsibilities:<br>• Oversee production and assembly operations, ensuring efficiency and adherence to established procedures.<br>• Monitor and report key performance indicators (KPIs) such as production output, quality metrics, and downtime.<br>• Troubleshoot and resolve assembly-related issues, implementing corrective actions as needed.<br>• Lead and develop team members by identifying training needs, conducting performance reviews, and supporting career growth.<br>• Assign and prioritize tasks to balance workloads and meet deadlines effectively.<br>• Drive continuous improvement initiatives using Lean or Six Sigma principles to enhance processes and reduce waste.<br>• Ensure compliance with environmental, health, and safety regulations, while supporting audits and inspections.<br>• Coordinate with planning and warehouse teams to ensure materials are available and inventory levels are optimized.<br>• Maintain accurate documentation and records to support compliance and traceability.<br>• Promote and enforce workplace safety, accountability, and a culture of continuous improvement.
  • 2026-02-02T22:14:07Z
Personal Lines Account Manager
  • Yarmouth Port, MA
  • onsite
  • Permanent
  • 50000.00 - 70000.00 USD / Yearly
  • We are looking for a dedicated Personal Lines Account Manager to oversee a portfolio of personal insurance policies, including auto, homeowners, umbrella, marine, and flood coverage. This role requires a balance of customer service, risk assessment, and business development, ensuring clients receive tailored insurance solutions. You will act as a trusted advisor to clients while engaging with carriers to maintain strong relationships and deliver excellent service.<br><br>Responsibilities:<br>• Provide timely responses to client inquiries regarding coverage, billing, policy modifications, and claims.<br>• Educate clients about insurance terminology, policy options, and structures to enhance their understanding.<br>• Process claims by gathering necessary details and guiding clients through the claims procedure.<br>• Develop and maintain strong relationships with carrier underwriters to ensure optimal risk placement.<br>• Submit required documentation to carriers for policy binding and issuance.<br>• Identify opportunities for cross-selling and expanding client accounts, including commercial lines.<br>• Conduct consultations to evaluate client exposures and recommend appropriate coverage solutions.<br>• Generate quotes for new policies and amendments, presenting tailored recommendations to clients.<br>• Stay informed about carrier products and market trends to provide up-to-date solutions.<br>• Manage administrative tasks, including issuing Certificates of Insurance, preparing invoices, and maintaining accurate client files.
  • 2026-02-10T21:38:38Z
Payroll Manager
  • Canton, MA
  • onsite
  • Temporary
  • 35.00 - 50.00 USD / Hourly
  • We are looking for a skilled Payroll Manager to oversee payroll operations and ensure the accuracy of transactions for a long-term contract position in Canton, Massachusetts. This role involves managing payroll systems, maintaining compliance with regulations, and providing support for employee compensation processes. The ideal candidate will have experience with multi-state payroll, managing large-scale payroll operations, and utilizing ADP Workforce Now.<br><br>Responsibilities:<br>• Supervise payroll processes and systems to ensure accurate and timely processing of transactions.<br>• Act as a backup for the compensation specialist, handling employee and commission payroll tasks.<br>• Assist in bi-weekly payroll processing for the home office.<br>• Manage funding file submissions for 401k contributions, health savings accounts, flexible spending accounts, and other benefit programs.<br>• Review and administer monthly benefits enrollments, changes, and terminations while addressing employee inquiries.<br>• Coordinate and facilitate the annual open enrollment process, including scheduling vendor sessions and educational seminars.<br>• Oversee pension administration, including processing calculation requests and responding to pension-related inquiries.<br>• Ensure compliance with legal requirements by monitoring legislation and guiding management on necessary actions.<br>• Maintain confidentiality of payroll operations and safeguard sensitive employee information.<br>• Generate and analyze biweekly, monthly, and quarterly payroll reports, including deductions, wage registers, and tax filings.
  • 2026-01-21T21:48:38Z
ERP Integration Manager
  • Boston, MA
  • onsite
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
  • 2026-01-16T19:08:51Z
IT Manager
  • Nashua, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for an experienced IT Manager to oversee technology operations within the gaming industry in Nashua, New Hampshire. This role requires strong leadership and technical expertise to ensure seamless integration between gaming activities and IT systems. The ideal candidate will excel at managing infrastructure while supporting peak gaming schedules.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between operations and IT departments to ensure smooth communication and alignment.</p><p>• Develop and implement strategies to optimize IT systems for peak gaming activities.</p><p>• Manage and maintain Active Directory, ensuring secure and efficient system access.</p><p>• Oversee backup technologies to safeguard critical data and ensure business continuity.</p><p>• Configure and troubleshoot Cisco technologies to maintain reliable network performance.</p><p>• Supervise computer hardware installation and maintenance to support gaming systems.</p><p>• Establish and enforce configuration management practices to maintain system consistency.</p><p>• Monitor IT systems and proactively address issues to minimize downtime.</p><p>• Collaborate with stakeholders to revise and improve schedule rotations for high gaming activity periods.</p><p>• Train and mentor IT staff to enhance team performance and technical capabilities.</p>
  • 2026-02-09T14:43:39Z
Human Resources (HR) Manager
  • Boston, MA
  • onsite
  • Temporary
  • 31.00 - 36.00 USD / Hourly
  • We are looking for an experienced Human Resources (HR) Manager to join our team in Boston, Massachusetts. In this role, you will play a pivotal part in overseeing HR operations, fostering positive employee relations, and ensuring smooth coordination with various teams. This is a long-term contract position, ideal for someone with a strong background in healthcare or hospital settings.<br><br>Responsibilities:<br>• Serve as the primary point of contact for employee relations, addressing concerns and fostering a supportive work environment.<br>• Represent the HR department in meetings and collaborate with leadership to align HR initiatives with organizational goals.<br>• Oversee payroll-related processes, including initiating changes for promotions, salary adjustments, and other updates.<br>• Coordinate onboarding processes for new hires, ensuring a seamless transition into the organization.<br>• Communicate effectively with teams responsible for benefits and compensation, providing support and guidance as needed.<br>• Collaborate with HRIS (Human Resources Information Systems) teams to ensure accurate data management and system functionality.<br>• Facilitate communication between HR and other departments to maintain operational efficiency.<br>• Provide expert guidance on HR practices and policies, ensuring compliance with industry standards and regulations.<br>• Support the implementation and consolidation of HR systems to enhance organizational processes and efficiency.<br>• Act as a resource for employees, offering clarity on benefits, policies, and HR procedures.
  • 2026-02-12T17:33:40Z
Payroll Associate
  • Dracut, MA
  • onsite
  • Permanent
  • 28.00 - 30.00 USD / Hourly
  • <p>Payroll Associate</p><p><br></p><p><strong>Location:</strong> Dracut, MA (Onsite daily with some schedule flexibility)</p><p><br></p><p> <strong>Pay Rate:</strong> Targeting ~$28/hr to $30/hr</p><p><br></p><p>A well-established <strong>manufacturing company</strong> is seeking a <strong>Payroll Associate </strong>to take ownership of the payroll function in a stable, family-oriented environment. This role reports directly to the <strong>HR Manager</strong> and works closely with Finance.</p><p>The organization is part of a <strong>privately held manufacturing group</strong> with a long-term ownership mindset, low turnover, and a strong commitment to its employees.</p><p><br></p><p>Why This Role</p><ul><li>Stable company with a strong reputation and minimal turnover</li><li>Family-oriented culture with a supportive leadership team</li><li>Flexible onsite schedule</li><li>Most Fridays in-office until noon</li><li>Most days employees wrap up the day by ~4:00 PM</li><li>Exposure to a professional manufacturing environment serving high-end customers</li><li>Opportunity to fully own payroll and operate autonomously</li></ul><p>What You’ll Be Doing</p><ul><li>Own end-to-end payroll processing with full responsibility for accuracy and timeliness</li><li>Review, verify, and transmit payroll data through the payroll system</li><li>Serve as the main point of contact for employee payroll questions</li><li>Maintain payroll records, including accruals and employee account information</li><li>Prepare payroll-related reports and respond to management requests</li><li>Partner with the payroll provider to resolve issues efficiently</li><li>Ensure compliance with payroll tax regulations and internal controls</li><li>Support HR and Accounting with payroll-related initiatives as needed</li></ul><p>What We’re Looking For</p><ul><li><strong>Hands-on payroll experience</strong> with the ability to run payroll independently</li><li><strong>ADP Workforce Now experience is required</strong> (must be able to hit the ground running)</li><li>Strong understanding of payroll taxes and end-to-end payroll processes</li><li>High attention to detail with the ability to meet strict deadlines</li><li>Comfortable working autonomously in a deadline-driven environment</li><li>Solid Excel skills</li><li>Professional, responsive, and service-oriented communication style</li><li>Bilingual Spanish/English is a plus, not required</li></ul><p><br></p>
  • 2026-01-21T15:24:00Z