We are looking for a detail-oriented Operations Specialist to manage and maintain the facilities and operations of a banking institution in Littleton, Massachusetts. This long-term contract position involves overseeing building systems, grounds upkeep, and vendor relationships to ensure smooth operations across all credit union locations. The role requires a proactive approach to compliance, maintenance planning, and project management.<br><br>Responsibilities:<br>• Oversee the maintenance and functionality of mechanical, electrical, and plumbing systems across multiple facilities.<br>• Manage repair and renovation projects, ensuring they are completed within budget and on schedule.<br>• Coordinate physical security measures, including alarm systems and key access protocols.<br>• Develop and implement a comprehensive five-year facilities and preventative maintenance plan.<br>• Supervise vendor relationships for services such as janitorial work, landscaping, and snow removal.<br>• Ensure compliance with local, state, and federal safety regulations, maintaining accurate documentation.<br>• Act as the primary liaison for construction and renovation projects, collaborating with contractors to meet deadlines and budgetary requirements.<br>• Negotiate and manage contracts with vendors, maintaining detailed records of agreements and equipment.<br>• Administer office supply procurement systems and ensure operational efficiency.<br>• Conduct occasional physical activities related to facilities inspections and maintenance.
<p>Our client, a well-established and growing professional services organization in the Worcester area, is seeking a detail-oriented Accounting & Operations Coordinator to support their finance and administrative team. This role is responsible for assisting with day-to-day financial transactions, including processing disbursements, recording deposits, and supporting account reconciliation activities in accordance with internal policies and financial controls. The position will also support secure payment processing, including wire transfers, and assist with client onboarding procedures by conducting internal reviews and ensuring proper documentation is in place.</p><p><br></p><p>In addition, this individual will play a key role in accounts payable and expense processing, including reviewing and reconciling corporate card activity, processing employee reimbursements, and assisting with vendor invoice management. The role will support broader accounting operations by maintaining vendor records, researching discrepancies, and responding to internal inquiries with a high level of accuracy and professionalism.</p><p><br></p><p>This position also provides administrative and operational support to the team, including maintaining organized financial records, assisting with document management, and communicating with internal stakeholders, vendors, and financial institutions. The ideal candidate is highly organized, detail-driven, and able to manage multiple priorities while ensuring accuracy in all financial data and reporting. Occasional travel to nearby office locations may be required.</p><p><br></p><p>For immediate consideration please call Allison Brown @ 508.205.2121</p>
<p>We are looking for a motivated and detail-oriented Legal Operations Manager to join a small, community-focused law firm in the greater Ayer, Massachusetts area. This role is pivotal to ensuring seamless office operations, supporting attorneys, and maintaining an organized and efficient environment. If you thrive in a dynamic setting and enjoy taking initiative, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily operations and administrative tasks to ensure the office runs smoothly.</p><p>• Assist with onboarding new clients, including preparing necessary documentation and facilitating their initial experience.</p><p>• Review and edit legal documents for accuracy and formatting.</p><p>• Draft initial versions of legal documents such as deeds and proposal letters.</p><p>• Manage correspondence, including drafting letters and addressing envelopes.</p><p>• Support attorneys with overflow tasks to prevent bottlenecks during busy periods.</p><p>• Organize workflows and maintain operational efficiency within the office.</p><p>• Perform receptionist duties, including greeting clients and handling inquiries.</p><p>• Monitor and maintain office supplies, ensuring availability and proper inventory management.</p>
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction.<br><br>Responsibilities:<br>• Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication.<br>• Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details.<br>• Update and re-estimate contracts to reflect current labor rates and service needs.<br>• Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks.<br>• Resolve customer issues and secure agreement before renewal deadlines.<br>• Maintain an organized list of customers and track annual renewal dates.<br>• Identify opportunities to expand services or cross-sell products based on customer needs.<br>• Collaborate with internal teams to improve service delivery and address customer concerns.<br>• Provide regular updates during sales meetings regarding the status of renewals.<br>• Conduct in-person meetings with customers as required to strengthen relationships and address needs.