<p>We are looking for individuals that love technology and have good customer handling skills. You will be working with people daily who need help troubleshooting technical issues with their computer. Work hours are M-F covering day-time hours of 8am-6pm central time. A Tier 1 Technical Support Representative is responsible for handling front line inbound telephone calls and written or internet-based inquiries from customers regarding a wide variety technical issue including email, SharePoint, Office 365, Sales Force, and network connectivity. Support includes diagnosing, troubleshooting, documenting, and resolving technical issues. </p><p><br></p><p><strong>Title: Desktop Support </strong></p><p><strong>Location: Grand Prairie </strong></p><p><strong>Pay: $18-20 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong></p><p><br></p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p><p>Provides tier one troubleshooting and resolution for Windows 10, Office 365, Email, and internal CRM technical issues. </p><p>• Provides level one technical support to internal clients and external clients.</p><p>• Accurately assesses the customer's product issue. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need and best approach for resolving the problem.</p><p>• Research customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible.</p><p>• Communicates issues clearly and effectively to clients; documents all customer interactions consistently, thoroughly, and free of grammatical errors.</p><p>• Document customer information and recurring technical issues to support product quality programs and product development.</p><p>• Participates in training programs to continuously improve product knowledge and service skills, as well as contributing to the internal knowledgebase.</p><p>• Performs all other duties as assigned.</p><p><br></p>
We are inviting applications for an IT Operations Analyst role based in Somerset, New Jersey. Our team is actively involved in the IT industry, where the selected candidate will be expected to respond quickly to technical support requests, develop productive relationships across the organization, interact with major vendors, and work with the information security team. <br><br>Responsibilities: <br>• Provide prompt technical support to users, resolving issues related to offboarding, onboarding, security access, printing, email, mobile, and network.<br>• Cultivate productive relationships with both technical and functional users to influence the enterprise infrastructure and network architecture.<br>• Collaborate with major vendors and service providers to ensure that business needs are met cost-effectively.<br>• Partner with the information security team to guarantee that the infrastructure and network are secure and risks are mitigated.<br>• Document solutions, develop knowledge articles for user self-service, and suggest improvements to reduce the frequency and severity of common technical issues.<br>• Demonstrate deep knowledge of the Windows operating system and Microsoft Office/365.<br>• Exhibit experience with Active Directory (Azure AD).<br>• Show passion and obsession for delivering the highest levels of quality customer service.<br>• Communicate technical concepts successfully to non-technical people.
<p>We are looking for two highly skilled OpenAI Prompt Engineers to join our team. In this role, you will leverage advanced prompt engineering techniques to transform complex data into actionable insights and high-quality outputs for client presentations. This position offers an exciting opportunity to work with cutting-edge AI technologies.</p><p><br></p><p>Responsibilities:</p><p>• Develop and refine input and output prompts using OpenAI tools to generate precise and detail-oriented client-ready documents.</p><p>• Train AI models by integrating and processing large datasets, including Excel files, to enhance their performance and accuracy.</p><p>• Collaborate with the sales team to design strategy recommendations and create efficient workflows for delivering high-quality presentations.</p><p>• Modify and optimize outputs from ChatGPT to meet client requirements within tight timeframes.</p><p>• Implement robust security measures to protect sensitive client data and ensure compliance with industry standards.</p><p>• Utilize cloud technologies and advanced business process methodologies to streamline operations.</p><p>• Troubleshoot and resolve issues related to prompt engineering and AI model performance.</p><p>• Maintain thorough documentation of processes, workflows, and security protocols.</p><p>• Provide guidance and training to team members on advanced AI prompt engineering practices.</p><p>• Work closely with clients to understand their needs and customize AI solutions accordingly.</p>
We are seeking a skilled and experienced System Administrator to join a dynamic IT team supporting a diverse mix of technologies and acting as a key escalation point for the help desk. This is a customer-focused role where you’ll be expected to bring deep technical knowledge, a collaborative mindset, and a passion for solving complex problems. The ideal candidate brings strong experience across Windows environments, virtualization, cloud platforms, and network technologies, along with a natural ability to communicate clearly and effectively in a fast-paced team setting. <br> What You'll Be Doing: Configure and support WAN and LAN infrastructure Manage and maintain Microsoft server operating systems and applications Support and administer virtualization platforms [Hyper-V, VMware, etc.] Administer and troubleshoot Microsoft 365 environments Support endpoint protection and network security tools Oversee backup and disaster recovery platforms Lead investigations and resolution of escalated issues or project tasks Prioritize and manage multiple technical support requests efficiently Recommend improvements to systems or applications to boost performance and reliability Monitor network and infrastructure health to ensure uptime and performance Document configurations, procedures, and troubleshooting guides
<p>We are seeking a highly skilled and experienced Senior Infrastructure Engineer to lead the design, implementation, and maintenance of our enterprise IT infrastructure. This role is critical in ensuring high availability, scalability, performance, and security of all infrastructure systems, including servers, storage, networking, and cloud platforms. The ideal candidate is a strategic thinker and technical expert with hands-on experience in modern infrastructure technologies, automation, and infrastructure-as-code practices.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Architect and implement scalable, secure, and highly available infrastructure solutions (on-premise, cloud, or hybrid).</li><li>Lead infrastructure projects from design through deployment, including migrations, upgrades, and new implementations.</li><li>Ensure the reliability and performance of systems, networks, and services through monitoring, proactive maintenance, and automation.</li><li>Collaborate with security, development, and operations teams to ensure infrastructure aligns with compliance and security requirements.</li><li>Develop and maintain disaster recovery and business continuity plans.</li><li>Evaluate, recommend, and implement new technologies and tools to optimize infrastructure performance and cost.</li><li>Mentor junior engineers and provide technical leadership across cross-functional teams.</li><li>Manage vendor relationships, service-level agreements (SLAs), and procurement for infrastructure components.</li></ul>
<p>We are seeking a <strong>Senior Data Engineer</strong> with strong experience in <strong>Azure cloud technologies</strong> to join our team. This individual will play a key role in designing, building, and maintaining scalable data pipelines and solutions that support business intelligence, analytics, and operational reporting.</p><p><strong>Responsibilities</strong></p><ul><li>Design and implement scalable data pipelines, ETL/ELT processes, and data integration workflows using Azure Data Factory and related tools.</li><li>Manage and optimize cloud-based data platforms including <strong>Azure Data Lake, Azure SQL Database, and Synapse Analytics</strong>.</li><li>Collaborate with business analysts, data scientists, and application developers to translate requirements into reliable data solutions.</li><li>Ensure data accuracy, quality, and security across all environments.</li><li>Implement and manage CI/CD pipelines for data solutions.</li><li>Support performance tuning, troubleshooting, and optimization of large-scale data workloads.</li><li>Document architecture, workflows, and data models to ensure knowledge transfer and transparency.</li></ul><p><br></p>
<p><br></p><p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a<strong> Data Security Analyst Intern (contract).</strong> Candidate must be<strong> currently </strong>pursuing a bachelor's or master's degree in computer science, information security, or a related field. <strong>This is a hybrid role is in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in analyzing data security incidents: Collaborate with the cybersecurity team to investigate and analyze potential security incidents using Crowdstrike and other technologies. Help identify the root cause, impact, and recommended actions to mitigate threats.</li><li>Support incident response efforts: Aid in the coordination and execution of incident response plans. Assist in incident containment, evidence gathering, and forensic analysis to ensure timely and effective response to security incidents.</li><li>Conduct vulnerability assessments: Assist in conducting regular vulnerability assessments of critical systems and applications using appropriate tools and techniques. Help identify vulnerabilities and recommend remediation measures to enhance the security posture.</li><li>Monitor and analyze security events: Work with the team to monitor security event logs, alerts, and reports from various security tools. Assist in identifying potential threats, security breaches, or unusual activity and help develop strategies to address them.</li><li>Collaborate with stakeholders: Collaborate with internal teams and external partners to gather security requirements, provide recommendations, and assist in implementing data security controls.</li><li>Documentation and reporting: Contribute to the development and maintenance of documentation, including incident reports, standard operating procedures (SOPs), and security guidelines. Assist in generating periodic reports on security incidents, vulnerabilities, and risk assessments.</li><li>Stay updated with emerging technologies and threats: Continuously expand knowledge of the latest cybersecurity trends, technologies, and threats. Assist in researching and evaluating new security tools, frameworks, and methodologies to enhance the team's capabilities.</li></ul>
Key Responsibilities:<br>• Proactively identifies and aligns technology strategies with business goals to enhance operations, boost performance, and support organizational success.<br>• Oversees and manages the company's IT operations, ensuring the delivery of efficient and effective technical support for both hardware and software systems.<br>• Leads the planning, development, and execution of IT systems and initiatives, including business information systems (BIS), software, hardware, and data management.<br>• Designs and implements disaster recovery plans to ensure business continuity during emergencies or data loss incidents.<br>• Establishes and enforces IT standards, offering strategic recommendations to improve the overall infrastructure.<br>• Evaluates IT systems and infrastructure performance, analyzing factors such as operating costs, efficiency, upgrade needs, and other key metrics.<br>• Manages the security of enterprise systems, networks, and data, ensuring the integrity and confidentiality of company information.<br>• Coordinates and supports IT-related audits and security investigations.<br>• Participates in financial planning related to IT, including budgeting, investment analysis, and ROI assessments.<br>• Builds and maintains relationships with third-party IT vendors and service providers to ensure high-quality services and support.<br>• Provides leadership and development opportunities for IT department staff, fostering a productive and collaborative team environment.<br>• Plans, assigns, and monitors projects for the IT team to ensure timely and successful completion.<br>• Adheres to in-office scheduling as determined by the supervisor; subject to modification as needed.<br><br>Education and Experience Requirements:<br>• Post-secondary education is preferred.<br>• Demonstrated success in developing long-term IT strategies that align with business objectives.<br>• Proven track record of effectively leading and managing high-performing teams.<br>• Strong capability in driving organizational change and adopting new technologies and processes.<br>• In-depth knowledge of current IT systems, tools, and management practices.<br>• Proficient in Microsoft Office Suite or comparable software applications.<br>• Experience with Business Information Systems (BIS) tools such as NetSuite and Monday.com.<br>• Strong verbal and written communication skills.<br>• Highly organized with exceptional attention to detail.<br>• Strong analytical thinking and management capabilities.<br>• Excellent interpersonal skills, with the ability to collaborate across departments.
We are looking for an experienced ERP Integration Manager to oversee and optimize NetSuite applications for a hospitality-focused organization in Palmetto, Florida. This role requires a proactive individual who can streamline workflows, improve system performance, and collaborate with internal teams to enhance operational efficiency. The ideal candidate will have a strong technical background and a proven ability to manage system configurations and integrations.<br><br>Responsibilities:<br>• Administer and maintain the NetSuite platform, including user roles, permissions, custom forms, records, dashboards, and saved searches.<br>• Monitor system performance and collaborate with NetSuite support to troubleshoot and resolve technical issues.<br>• Design and implement automated workflows using SuiteFlow to enhance business processes, including approvals, notifications, and alerts.<br>• Collaborate with internal teams to gather and document functional and technical requirements, translating them into system configurations or specifications for developers.<br>• Develop and maintain customized reports, analytics, and dashboards to provide actionable insights, with a focus on Finance and Operations.<br>• Facilitate system integrations using APIs or middleware solutions, ensuring compliance with security and operational standards.<br>• Lead initiatives for system upgrades, module implementations, and enhancements, while evaluating third-party applications to meet project objectives.<br>• Provide training and create documentation to support end-users in maximizing system functionalities.<br>• Assist HR teams with tasks such as generating reports, updating system configurations, and managing settings.<br>• Act as a resource for handling escalations or providing backup support during absences.
We are looking for a skilled Help Desk Analyst to join our team on a contract basis in East Hartford, Connecticut. In this role, you will provide technical support and troubleshooting services for a diverse range of platforms, including Android devices, Apple products, and enterprise technologies. This position requires attention to detail and a proactive approach to resolving IT issues efficiently and effectively.<br><br>Responsibilities:<br>• Deliver responsive technical support and troubleshooting for Android devices, Apple products, and Mac computers.<br>• Manage configuration tasks and assist with deploying software and hardware updates.<br>• Utilize Cisco and Citrix technologies to maintain system functionality and ensure seamless operations.<br>• Diagnose and resolve hardware and software issues for end users in a timely manner.<br>• Collaborate with teams to create and implement effective solutions for IT challenges.<br>• Document resolutions and maintain accurate records of service requests.<br>• Provide guidance and training to users on system functionalities and best practices.<br>• Monitor system performance and identify areas for improvement.<br>• Ensure compliance with company policies and IT standards.<br>• Stay updated on emerging technologies to enhance support services.
We are looking for an experienced Endpoint Administrator to join our team on a contract basis in Cedar Rapids, Iowa. In this role, you will provide technical expertise and support for campus-wide hardware, software, and network systems, ensuring seamless operations across all devices and platforms. This position requires strong skills in managing Apple and Windows devices, server administration, and resolving complex technical issues.<br><br>Responsibilities:<br>• Deliver technical support to faculty, staff, and students for hardware, software, wireless connectivity, printers, and other network-related equipment.<br>• Act as the campus specialist for Apple devices while managing Windows devices effectively.<br>• Administer campus servers, including configuration of Group Policy Objects (GPOs) and ensuring compliance with security standards.<br>• Oversee installation and imaging processes for both Mac and Windows operating systems and associated applications.<br>• Configure and maintain Mac infrastructure, such as remote management tools, software license servers, and integration with Windows Active Directory.<br>• Troubleshoot hardware and software issues for desktops, laptops, and other devices used by faculty, staff, and students.<br>• Manage software server operations, including deploying applications and maintaining infrastructure for remote management.<br>• Install, configure, and maintain campus printers, including handling remote management and deployment of printer software.<br>• Collaborate on vendor selection and product evaluation for network hardware, software, and services.<br>• Create and maintain detailed documentation for all assigned tasks and processes.
We are looking for an experienced Tech Lead to join our team in Philadelphia, Pennsylvania. In this role, you will guide the development of scalable web applications and oversee technical decisions in alignment with organizational objectives. This position offers an exciting opportunity to work on impactful projects while mentoring a team of engineers.<br><br>Responsibilities:<br>• Lead the architectural design and development of scalable web applications across multiple platforms.<br>• Define and promote a shared technical vision that supports long-term strategic goals.<br>• Collaborate with cross-functional teams to make critical decisions on frameworks, services, and technical approaches.<br>• Oversee code reviews, engineering discussions, and external development teams to ensure high-quality outcomes.<br>• Contribute to coding efforts on high-priority components, integrations, or prototypes as needed.<br>• Design and implement APIs, including RESTful and GraphQL, to integrate with various systems.<br>• Guide the adoption of Agile methodologies, CI/CD pipelines, and automated testing practices.<br>• Mentor engineers by providing technical guidance and fostering growth.<br>• Ensure database solutions, such as PostgreSQL and DynamoDB, are optimized and meet application requirements.<br>• Work closely with stakeholders to communicate technical concepts effectively to both technical and non-technical audiences.
<p>Our client is seeking an experienced <strong>Server Administrator</strong> to manage, maintain, and support enterprise server infrastructure with a focus on virtualization and backup solutions. The ideal candidate will be responsible for ensuring system availability, performance, and security across physical and virtual environments. This role requires hands-on experience with VMware technologies, backup and disaster recovery solutions, and Windows/Linux server administration.</p><p><br></p><p><br></p>
<p>Robert Half has a new opening for a part-time React Front End Developer contract position.</p><p>Open to fully REMOTE. This is part-time project work (20-30 hours/week)</p><p>Compensation ranging $35-45/hr depending on experience.</p><p><br></p><p>Summary:</p><ul><li>Writing and maintaining Javascript code using React framework.</li><li>Developing code, testing, and debugging both new and existing software.</li><li>Troubleshooting production problems related to existing software applications.</li></ul>
We are looking for an experienced Principal Engineer Lead to oversee the development, optimization, and governance of our Finance and HR systems. In this pivotal role, you will collaborate with cross-functional teams, stakeholders, and vendors to ensure the systems are secure, compliant, and aligned with organizational objectives. This position offers the opportunity to contribute strategically to system innovation and efficiency within the healthcare industry.<br><br>Responsibilities:<br>• Lead the design, configuration, and integration of Finance and HR systems with other enterprise platforms.<br>• Identify and implement system enhancements to improve operational efficiency and ensure compliance with industry regulations.<br>• Collaborate with internal teams, including Finance, HR, and IT, as well as external vendors to gather requirements and deliver solutions.<br>• Enforce security protocols and compliance standards specific to healthcare regulations and data privacy.<br>• Stay informed on emerging technologies and industry trends to recommend solutions that enhance workflows and data management.<br>• Manage vendor relationships, including performance evaluations and contract negotiations, to ensure optimal service delivery.<br>• Provide strategic guidance to executive leadership regarding system capabilities and technology advancements.<br>• Monitor system performance and troubleshoot issues to ensure reliability and functionality.<br>• Develop and maintain documentation for system processes, configurations, and integrations.<br>• Facilitate training sessions for end-users to ensure proper utilization of systems.
We are looking for a skilled Systems Engineer to join our team in Jersey City, New Jersey. The ideal candidate will oversee the administration and optimization of enterprise IT systems, ensuring seamless operation across physical servers, storage solutions, virtualization platforms, and cloud environments. This role requires a proactive approach to system management, security, and compliance, as well as the ability to contribute to strategic IT initiatives and projects.<br><br>Responsibilities:<br>• Manage and maintain physical servers, including Dell and Nutanix hardware, ensuring optimal performance and reliability.<br>• Administer enterprise storage solutions such as Dell PowerScale and Pure Storage to support organizational data needs.<br>• Oversee hyperconverged infrastructure platforms, including Dell vxRail and Nutanix, to streamline operations.<br>• Implement and manage virtualization technologies like VMware ESXi, Nutanix, and Microsoft Hyper-V.<br>• Configure and secure networking equipment, including Fortinet and SonicWall firewalls, switches, and wireless systems.<br>• Monitor and manage endpoint security tools like SentinelOne and CrowdStrike to protect organizational assets.<br>• Develop and maintain backup and disaster recovery solutions using platforms such as Rubrik, Cohesity, and Druva.<br>• Administer Windows Server environments, including failover clustering, and manage Linux systems such as Ubuntu and Debian.<br>• Manage cloud infrastructure on Azure and ensure integration with on-premises systems.<br>• Handle Microsoft 365 tools, including Exchange Online, Teams, SharePoint, and EntraID, to support productivity and collaboration.
<p><strong>Overview</strong></p><p>We are seeking an experienced <strong>C/C++ Software Developer</strong> to join our team in supporting and enhancing remote control middleware applications. This role focuses on feature development, bug fixes, and ensuring high-quality software solutions.</p><p>W<strong>Key Responsibilities</strong></p><ul><li>Develop and maintain software applications in alignment with business requirements and design specifications.</li><li>Implement feature enhancements and resolve defects in existing systems.</li><li>Standardize and execute quality assurance procedures for software deliverables.</li><li>Collaborate with BA/QA teams to create test plans and ensure issues are properly identified, fixed, and tested.</li><li>Configure and test system changes, including reports, security access, and workflows.</li><li>Identify opportunities for system improvements to enhance functionality and simplify administration.</li><li>Perform configuration changes in production environments under general supervision.</li></ul>
<p>Job Summary:</p><p><br></p><p>We are seeking a skilled and motivated System Engineer to join our team in New York City. As a System Engineer, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring the smooth operation of our systems, and providing technical support to end-users. The ideal candidate should have 5+ years of experience in system administration, with a strong focus on Azure, Windows, Active Directory, VMware, Barracuda Backups Appliance, SAN Nimble storage, and MFT/SFTP technologies.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>Manage and maintain the company's IT infrastructure, including servers, storage systems, network devices, and related components.</p><p>Monitor and troubleshoot system performance, ensuring high availability and reliability of all systems.</p><p>Configure and administer Azure cloud services, including virtual machines, storage, networking, and security.</p><p>Oversee the Windows server environment, including installation, configuration, and maintenance of servers and services.</p><p>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</p><p>Perform virtualization tasks using VMware, including server provisioning, virtual machine management, and troubleshooting.</p><p>Administer and monitor Barracuda Backups Appliance for data backup and recovery operations.</p><p>Maintain and support SAN Nimble storage systems, ensuring optimal performance and availability.</p><p>Collaborate with cross-functional teams to implement and maintain secure file transfer protocols (MFT) and secure file transfer protocol (SFTP) solutions.</p><p>Perform system upgrades, patches, and security updates in accordance with industry best practices.</p><p>Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.</p><p>Create and maintain documentation related to system configurations, procedures, and troubleshooting guides.</p><p><br></p><p><br></p><p><br></p>
We are looking for a skilled Front End Developer to join our dynamic team in Bartlett, Illinois. This role focuses on creating intuitive and visually appealing user interfaces for web-based applications, leveraging tools like Tailwind CSS and React.js. If you thrive in fast-paced environments and have a passion for designing seamless user experiences, we invite you to contribute to our innovative product development efforts.<br><br>Responsibilities:<br>• Design and develop responsive, single-page applications (SPAs) using Tailwind CSS and React.js.<br>• Collaborate closely with architects, product owners, and other team members to implement UI/UX features aligned with project goals.<br>• Create wireframes, prototypes, and design mockups to enhance user experience and ensure consistency across platforms.<br>• Troubleshoot and resolve frontend issues, ensuring optimal performance and functionality.<br>• Participate in brainstorming sessions to improve existing features and ideate new solutions.<br>• Work across teams to ensure seamless integration between frontend and backend components.<br>• Maintain up-to-date knowledge of emerging frontend technologies and best practices.<br>• Conduct usability testing and gather feedback to refine designs.<br>• Adapt to evolving project needs and contribute to dual-shipping efforts when necessary.<br>• Ensure all designs and code meet high standards for quality, accessibility, and scalability.
Job Overview We are seeking a highly skilled Full Stack Developer with expertise in Perl to join our team. The ideal candidate will be responsible for developing and maintaining a registration-based portal with a multi-tenant database structure. This application is hosted on AWS, using PostgreSQL as the primary database. This role involves full-stack development, including both back-end logic and front-end implementation. The position requires working within a Waterfall development environment, ensuring clear documentation, structured processes, and rigorous testing. Key Responsibilities Develop & Maintain: Design, develop, and maintain robust full-stack applications using Perl for backend logic. Database Management: Work with PostgreSQL, designing and optimizing database queries, ensuring efficiency in a multi-tenant architecture. AWS Hosting: Manage and optimize application hosting on AWS (EC2, S3, RDS, etc.). Front-End Development: Implement front-end interfaces and workflows, ensuring usability and performance. Code Review & Testing: Conduct thorough code reviews and ensure high-quality releases following Waterfall methodology. Collaboration: Work closely with business analysts, project managers, and QA teams to define requirements and deliver solutions. Security & Compliance: Implement security best practices, ensuring compliance with relevant industry standards.
<ul><li>Provide technical support and innovative cloud solutions in alignment with business objectives, by designing, architecting, maintaining, and operationalizing cloud-based web applications.</li><li>Design, implementing, integrating, maintaining, optimizing, and administering cloud solutions, infrastructures, and platforms.</li><li>Evaluate, test, design, develop, and integrate new cloud technologies and processes to support existing infrastructure and modernization efforts and provides recommendations for future technologies and growth</li><li>Support and maintain existing software functionality; to investigate, analyze and correct identified defects</li><li>Improve the maintainability and performance of existing software through application refactoring</li><li>Independently responsible for the entire lifecycle of medium and large features from design through deployment.</li><li>Perform pull requests / merge requests, branch management, and build and deployments</li><li>Build, deploy, and maintain CI/CD pipelines for multiple stacks</li><li>May serve as a technical lead on projects</li><li>Review technical design documentation and participates in technical reviews</li><li>Create proper documentation for software being built</li></ul><p><br></p>
<p>Requires excellent analytical, research, problem solving, and organizational skills. Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment. Experience in performance testing, writing performant code, optimizing existing code. Strong attention to detail and debugging skills. Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes. Experience doing business analysis and developing project timeline projections. Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked environment</p><p> </p><p>Required Knowledge, Skills, and Abilities:</p><p> </p><p>· Excellent knowledge in developing and maintaining Flutter applications for iOS, Android, web and desktop platforms</p><p>· Good understanding of state management, Flutter flavors and app architecture</p><p>· Proficiency in Dart and familiarity with other programming languages such as Kotlin, Swift or Java</p><p>· Experience with Firebase, RESTful APIs, JSON and other web services</p><p>· Experience with Git, CI/CD tools and agile methodologies</p><p>· Strong communication and consultative skills</p><p>· Self-initiated and proactive attitude</p><p>· Writing clean, maintainable and testable code following best practices and guidelines</p><p>· Troubleshooting and debugging issues across different platforms and devices</p><p>· Keeping up to date with the latest trends and technologies in Flutter development</p><p>· Excellent analytical, research, problem solving, and organizational skills.</p><p>· Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment.</p><p>· Experience in performance testing, writing performant code, optimizing existing code.</p><p>· Strong attention to detail and debugging skills.</p><p>· Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes.</p><p>· Experience doing business analysis and developing project timeline projections.</p><p>· Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked</p><p>· environment.</p><p> </p>
Primary Responsibilities: <br>• Develop and maintain detailed test scripts and test cases based on new and evolving website functionality. <br>• Execute test cases including end-to-end testing to validate functionality, usability, integration, and cross-browser compatibility. <br>• Log bugs and issues clearly and consistently within Jira, including steps to reproduce and indicating severity for all bug prioritization. <br>• Monitor Jira to track bug resolution progress and retesting activities. <br>• Collaborate closely with development teams to ensure timely fixes and verify issue resolution. <br>• Establish and document a repeatable testing workflow: test → log → resolve → retest → ready for business test → close. <br>• Perform smoke/sanity testing for initial build validation. <br>• Responsible and accountable for system and regression testing to validate system integrity after code changes. <br>• Serve as a consultant with Compliance Testing and Security Testing. <br>• Remain responsive with System testing and Regression testing updates resulting from changes with unit testing and disaster recovery testing. <br>• Support User Acceptance Testing (UAT) processes and coordinate with business testers as needed. <br>• Create and maintain test documentation and QA metrics to communicate status and risks. <br>• Ensure test coverage across supported browsers and devices to maintain consistent user experience. <br>• Coordinate and lead bug management with vendors and AD project team member with input from Product Owner and IT. <br>• Fulfill Quality Assurance responsibilities through Implementation including warranty. <br>• Participate in daily stand up and report on bug status and escalate blockers/concerns to PM and IT Manager. <br><br>Qualifications: <br>• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience. <br>• 3+ years of experience in website quality assurance or software testing roles. <br>• Strong understanding of the software development lifecycle and QA methodologies. <br>• Experience using Jira or similar issue tracking tools. <br>• Detail-oriented with strong analytical and troubleshooting skills. <br>• Excellent written and verbal communication skills. <br>• Ability to work independently and collaboratively in a fast-paced project environment. <br>• Familiarity with content management systems such as Drupal is a plus. <br>• Experience in Agile/Scrum environments is preferred. <br><br>Knowledge, Skills, and Abilities: <br>• Strong understanding of web technologies (HTML, CSS, JavaScript) to help identify front-end issues and better communicate with developers. <br>• Experience with Drupal CMS or other content management systems to understand site structure and admin workflows. <br>• Familiarity with cross-browser and responsive design testing tools. <br>• Knowledge of QA tools and test case management systems. <br>• Understanding of software testing principles including functional, regression, smoke, and UAT testing. <br>• Ability to create and optimize test documentation to track cases, issues, and retesting outcomes. <br>• Experience in Agile development environments, including participation in sprint planning and retrospectives. <br>• Clear and concise communication skills to effectively report bugs and collaborate with cross-functional teams.
<p>· IT program/project management with a focus in Finance/Actuarial ability to understand Annuity nuances</p><p>· Demonstrated knowledge and application of program management tools and principles.</p><p>· Demonstrated knowledge and application of project management, process management, problem solving and change management tools and principles.</p><p>· Strong business acumen and ability to work well across different functions to integrate processes and technology with business strategies.</p><p>· Demonstrated analytical skills, with proven ability to use data to drive decision making and solution development.</p><p>· Strong facilitation skills, including the ability to effectively organize and conduct meetings and working sessions with stakeholders ranging from front line team members through executive leadership.</p><p>· Strong experience building and managing project plans in Jira and/or MS Project, or equivalent.</p><p>· Effective verbal and written communication skills, including interpersonal and group communication skills.</p><p>· Ability to proactively identify, escalate, and develop resolution to issues.</p><p>· Ability to work in self-directed and collaborative team environments; handling pressure and meeting deadlines within a fast-paced work environment.</p><p>· Ability to develop relationships and foster trust with business stakeholders.</p><p>· Formulates, organizes and monitors inter-connected technical projects and IT business initiatives throughout all stages of program life including planning, scope definition, design, execution and delivery.</p><p>· Coordinates activities spanning multiple projects and/or business areas.</p><p>· Oversight and coordination of all stream leads; monitors stream interdependencies and removes obstacles.</p><p>· Plans the overall program scope, including development of program objectives, performance criteria and schedule, monitoring progress to ensure performance measures and milestones are being met across various interdependent projects and business initiatives.</p><p>· Ensures the scope and purpose of individual projects align with the overall strategic program goals.</p><p>· Manages risks and issues over the course of the program life cycle, initiating appropriate response actions and measures as they occur.</p><p>· Establishes new programs, including opportunity ideation, identifying cross-functional business areas and stakeholder impacts, and attaining stakeholder support.</p><p>· Quantifies program value and costs, managing and reporting throughout the program life cycle; monitors program spends providing expense management oversight.</p><p>· Defines program controls, including processes, procedures, and reporting necessary to manage the program.</p><p>· Facilitates cross-functional change throughout the enterprise by applying appropriate management tools and techniques.</p><p>· Partners with project managers and business owners to report program progress, issues or other updates to senior leadership.</p><p>· Aids in the delivery of training and education on program management practices and concepts, both formally and informally.</p>
<p><strong>Job Summary:</strong></p><p>We are seeking an experienced IT Director to oversee our organization's technology infrastructure and ensure the efficient operation of our IT systems. The ideal candidate will possess a strong background in IT service management, project management, and team leadership for a pharmaceutical company due to regulatory requirements. This role requires a proactive approach to managing IT resources, improving systems, and ensuring information security while supporting the organization's goals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Oversee the implementation of new technologies such as SAP and ensure alignment with business objectives.</p><p>Lead IT projects from inception to completion while adhering to Agile methodologies.</p><p>Provide technical support and guidance to staff on various IT issues.</p><p>Ensure the security of the organization's information systems through effective network security measures.</p><p>Develop and enforce IT policies and procedures in accordance with IT governance standards.</p><p>Manage vendor relationships and oversee procurement of IT resources.</p><p>Conduct regular analysis of system performance and implement improvements as needed.</p><p>Develop business continuity plans and disaster recovery strategies to minimize downtime.</p><p><br></p><p><strong>Qualifications:</strong></p><p>Proven experience in an IT management role in a pharmaceutical company.</p><p>Strong knowledge of AWS, VMware, Azure, SQL, IIS, vSphere, Microsoft SQL Server, Microsoft Windows Server, SolarWinds, Active Directory, SharePoint, ServiceNow, Jira, Cisco routers, DHCP, LAN/WAN networking.</p><p>Experience in network engineering and computer networking principles.</p><p>Solid understanding of information security protocols and network security measures.</p><p>Proficient in project management methodologies with strong organizational skills.</p><p>Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders.</p><p>Leadership experience with a focus on team development and performance management.</p><p>Analytical mindset with strong problem-solving abilities. This position offers an exciting opportunity for an individual looking to make a significant impact within our organization by leading our IT initiatives. If you are passionate about technology and have a proven track record in managing complex IT environments, we encourage you to apply.</p><p>Job Type: Full-time</p><p><br></p><p><strong>Pay: </strong>$90,000.00 - $120,000.00 per year</p><p><br></p><p><strong>Application Question(s):</strong></p><p><br></p><p>Do you have experience with SAP implementations?</p><p>Do you have pharmaceutical experience specifically with pharmaceutical supply chain management?</p>
