We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
<p>We are in the process of recruiting a Software Engineer to join our team in southern New Hampshire. The chosen candidate will be involved in various aspects of software engineering, from translating business requirements into software solutions to fostering a collaborative team environment. This role entails creating and maintaining web-based workflow management utilities and in-house data extract/transformation console applications.</p><p><br></p><p>Responsibilities:</p><p>• Contribute to software development standards, code reviews, and version control, fostering a collaborative team environment.</p><p>• Act as a technical resource for server-based third-party applications, ensuring smooth operations and troubleshooting as needed.</p><p>• Translate business requirements into software solutions that adhere to the architecture and technical standards of the business unit.</p><p>• Protect operations by keeping information confidential and ensuring optimal functionality by addressing daily performance events.</p><p>• Develop, maintain and refactor in-house data extract/transformation console applications and web-based workflow management utilities.</p><p>• Improve operations by conducting systems analysis and recommending changes in policies and procedures.</p><p>• Develop and maintain API interfaces to support business requirements.</p><p>• Coordinate the creation of policies and procedures by the software architecture/technical standards working group, with a primary focus on architecture.</p><p>• Support software engineers' development by providing advice, coaching, code reviews, and educational opportunities.</p><p>• Assist in developing the company software product roadmap, making design and product recommendations.</p>
<p><strong>Overview:</strong></p><p> We are seeking an experienced Senior S/4 HANA Finance Consultant to join our project team. This is a lead-level role focused on configuration, business process optimization, and solution delivery within the FI space. You will work closely with stakeholders to ensure the successful design, implementation, and support of financial processes in S/4 HANA.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead configuration and solution design for FI modules including P, AR, FA, Tax, GL, and FI Interfaces.</li><li>Collaborate with business users to gather requirements, design solutions, and execute configurations.</li><li>Ensure seamless integration with CO and other related modules (CO experience is a plus).</li><li>Provide expert guidance on business process improvements and system capabilities.</li><li>Support testing, data migration, and go-live activities.</li></ul><p><br></p>
<p>We are looking for an experienced Software Developer to join our dynamic team in Whitehall, Michigan. In this role, you will leverage your expertise in web development to design, enhance, and maintain cutting-edge websites and applications. This position offers the opportunity to work on diverse projects, requiring both creativity and technical proficiency.</p><p><br></p><p>Responsibilities:</p><p>• Develop, maintain, and optimize websites and web applications using modern programming languages and frameworks.</p><p>• Collaborate with cross-functional teams to gather requirements and ensure seamless integration of web solutions.</p><p>• Implement and customize content management systems (CMS) to meet business needs.</p><p>• Utilize full-stack frameworks such as MEAN and LAMP to build and deploy scalable applications.</p><p>• Design and implement e-commerce platforms and enterprise resource planning (ERP) systems.</p><p>• Ensure high-performance and responsive design through the use of HTML, CSS, and JavaScript.</p><p>• Participate in Agile software development lifecycle (SDLC) processes to deliver projects on time and within scope.</p><p>• Perform database development and management to support application functionality.</p><p>• Troubleshoot and resolve issues related to web applications and platforms.</p><p>• Stay updated with emerging technologies and best practices to continually improve development processes.</p>
<p>We are looking for a detail-oriented Application Processor to join our team in Indianapolis, Indiana. In this long-term contract position, you will play a key role in managing administrative tasks and ensuring the smooth handling of application processes. This opportunity is ideal for individuals with strong organizational skills and experience working with Microsoft Word and Microsoft Excel. This is not a remote position. The role is on-site, Monday-Friday, 8AM-5PM, parking provided. </p><p><br></p><p>Responsibilities:</p><p>• Review and process applications in accordance with established guidelines and standards.</p><p>• Maintain accurate and up-to-date records of all submitted documentation.</p><p>• Organize and manage electronic and physical files to ensure easy accessibility.</p><p>• Utilize Microsoft Word to create, edit, and format documents as needed.</p><p>• Use Microsoft Excel to compile data, generate reports, and maintain spreadsheets.</p><p>• Communicate with clients and team members to address inquiries and resolve application-related issues.</p><p>• Ensure compliance with all policies and regulations during the application review process.</p><p>• Conduct quality checks to verify the accuracy and completeness of submitted applications.</p><p>• Collaborate with other departments to streamline workflows and improve efficiency.</p>
We are looking for a dedicated EHR Support Analyst to manage and enhance our Salesforce-based Electronic Health Records system. In this role, you will act as the key liaison among business stakeholders, end users, and technical teams to ensure the system remains optimized, secure, and scalable. This is a long-term contract position based in Stockbridge, Massachusetts.<br><br>Responsibilities:<br>• Serve as the primary point of accountability for the Salesforce Electronic Health Records system, ensuring its governance and stability.<br>• Oversee system maintenance tasks, including health checks, performance tuning, and user administration.<br>• Address system issues, defects, and break-fixes promptly to uphold operational efficiency.<br>• Facilitate user onboarding, training, and adoption while maintaining comprehensive documentation and guides.<br>• Gather and prioritize business requirements to implement new features and enhancements.<br>• Conduct regular evaluations of Salesforce releases and AppExchange solutions to align with business needs.<br>• Provide consistent updates to leadership on system performance, enhancements, and strategic roadmaps.<br>• Collaborate with stakeholders to host requirement workshops, demonstrations, and planning cycles.<br>• Define and maintain a multi-year roadmap for the EHR system to support organizational growth.<br>• Ensure compliance with internal IT standards, security protocols, and data privacy regulations.
We are looking for a dedicated Help Desk Analyst I to join our team in South Jordan, Utah. As part of this long-term contract position, you will provide first-level IT support, resolving technical issues for users through remote and onsite assistance. This role is ideal for individuals with a strong customer service focus and a passion for troubleshooting and problem-solving in a dynamic environment.<br><br>Responsibilities:<br>• Diagnose and resolve basic IT issues involving Microsoft Windows 10, Active Directory, and other hardware or software systems.<br>• Deliver remote support using ticketing tools like Autotask, providing effective solutions to client workstations.<br>• Conduct onsite visits to address technical problems that cannot be resolved remotely.<br>• Respond promptly and professionally to user inquiries, ensuring a high level of customer satisfaction.<br>• Escalate unresolved or complex issues to higher-tier IT staff for further investigation.<br>• Maintain detailed documentation of all support cases and resolutions within the ticketing system.<br>• Assist in educating users on basic troubleshooting steps to enhance their technical understanding.<br>• Collaborate with team members to ensure seamless IT operations and support delivery.
<p>A large academic institution is seeking a skilled and strategic <strong>Salesforce Developer</strong> with expertise in <strong>Service Cloud</strong> to support and expand its existing Salesforce platform. This role will play a key part in optimizing Service Cloud features such as agent support, generic agent deployment, research documentation, and intelligent search functionalities.</p><p>This developer will also contribute to a broader initiative to implement and standardize Salesforce usage across multiple organizations within the institution, offering technical leadership and support during this expansion.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Further develop and enhance the existing Salesforce Service Cloud implementation with a focus on:</li><li>Agent setup and optimization</li><li>Deployment of generic agents</li><li>Research documentation integration and workflows</li><li>Intelligent and federated search functionalities</li><li>Collaborate with stakeholders across departments to align development with institutional needs</li><li>Serve as a subject matter expert for Service Cloud capabilities and best practices in a higher education environment</li><li>Develop custom Salesforce components (Apex classes, Lightning components, Flows, Visualforce, etc.) and integrate third-party tools where appropriate</li><li>Maintain platform scalability, security, and compliance across multi-organization use</li><li>Support user adoption through documentation, training, and troubleshooting</li><li>Partner with cross-functional teams to support reporting, analytics, and user feedback loops</li></ul><p><br></p>
We are looking for a skilled Sales Assistant to join our team on a contract basis in Williamsville, New York. This position is essential for ensuring the seamless processing of sales orders while meeting delivery timelines. You will play a key role in supporting sales representatives and management by maintaining accuracy in orders and monitoring account activity.<br><br>Responsibilities:<br>• Process sales orders efficiently and accurately to ensure timely delivery.<br>• Collaborate with sales representatives and management to address customer orders or changes.<br>• Verify and review the accuracy of customer orders and documentation.<br>• Monitor account activity and provide detailed reports on market conditions, sales performance, and team earnings.<br>• Support lead and order management for specific accounts or territories.<br>• Prepare product or license quotes for potential customers as needed.<br>• Track data and generate reports to inform decision-making and strategy.<br>• Address moderately complex issues by analyzing situations and providing recommendations.<br>• Maintain strong communication with internal and external stakeholders to align on practices and procedures.
<p>We are looking for a highly skilled Senior Network/Systems Administrator to oversee and enhance our Client's network and server infrastructure. This role requires expertise in maintaining secure, efficient systems, including firewalls, virtualization platforms, and enterprise storage solutions. The ideal candidate will play a pivotal role in ensuring the seamless integration of manufacturing systems within their IT environment. <strong>5 days ONSITE (with flex) = Great Salary, Great Benefits, Great Perks! </strong>To learn more about this great opportunity, please apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn).</p><p><br></p><p>Responsibilities:</p><p>• Configure, manage, and troubleshoot Fortinet firewalls and Cisco networking equipment to ensure high availability and security.</p><p>• Administer Windows Server environments, including Active Directory, to maintain system reliability and user access.</p><p>• Implement and monitor virtualization platforms such as Hyper-V for optimal resource utilization.</p><p>• Oversee LAN and wireless network operations to ensure consistent connectivity and performance.</p><p>• Develop and maintain VPN solutions to support secure remote access.</p><p>• Manage enterprise storage systems, ensuring data integrity and efficient backup processes using tools like Veeam.</p><p>• Support industrial manufacturing system integration with IT infrastructure.</p><p>• Conduct regular system updates and security patches to protect against vulnerabilities.</p><p>• Perform network performance analysis and provide recommendations for improvements.</p><p>• Collaborate with cross-functional teams to address IT-related challenges and optimize system functionality.</p>
We are looking for an experienced IT Manager to oversee and maintain the technological infrastructure of our office in Chicago, Illinois. This role requires a proactive leader who can manage hardware and software systems, ensure network security, and support organizational growth through strategic IT planning. The ideal candidate will bring a wealth of technical expertise and a commitment to delivering efficient and reliable solutions.<br><br>Responsibilities:<br>• Oversee and troubleshoot all office technology, including network systems, computer hardware, mobile devices, printers, and video equipment.<br>• Monitor and manage antivirus and antimalware tools across all company-owned assets, such as Office 365 accounts, workstations, switches, firewalls, and wireless access points.<br>• Administer the lifecycle of IT hardware assets, from acquisition and deployment to maintenance and disposal.<br>• Ensure smart office equipment is functioning correctly and provide visible access instructions for stakeholders.<br>• Coordinate onboarding and offboarding processes to manage equipment assignments for employees and contractors.<br>• Maintain an accurate inventory of all IT assets and update records as needed.<br>• Develop and update a technology roadmap to align IT strategies with organizational goals.<br>• Support procurement efforts for hardware and software, ensuring compatibility and cost-effectiveness.<br>• Collaborate with building personnel to oversee IT-related installations or modifications, including infrastructure changes such as conduits and ports.
We are looking for a motivated and detail-oriented Technical Writer to join our team in Bristol, Connecticut. In this long-term contract role, you will contribute to optimizing internal processes and tools while documenting technical standards and creating clear, impactful presentations for diverse audiences. This position requires a blend of strategic thinking and hands-on execution to enhance organizational workflows and communication, ensuring efficiency and clarity across all operations.<br><br>Responsibilities:<br>• Create and maintain comprehensive documentation, including style guides, technical standards, and knowledge-based articles.<br>• Collaborate with engineers, developers, and other stakeholders to gather accurate information and validate use cases.<br>• Translate complex technical concepts into clear and accessible materials tailored for executive and technical audiences.<br>• Evaluate and improve internal workflows and processes to enhance operational efficiency.<br>• Develop and deliver presentations that effectively communicate technical and business insights.<br>• Review and edit documents for clarity, consistency, and adherence to established style guidelines.<br>• Apply visualization techniques to present data and information in an engaging and understandable format.<br>• Actively engage with internal teams and customers to identify challenges and propose practical solutions.<br>• Ensure all documentation aligns with company standards and supports agile methodologies.<br>• Monitor and address feedback to continuously refine tools, processes, and communication materials.
We are looking for an experienced IT Director to oversee financial systems and drive technology strategies that align with organizational goals. Based in San Juan Capistrano, California, this role is pivotal in managing critical systems, leading teams, and ensuring seamless integration across platforms. The ideal candidate will possess strong leadership skills and a deep understanding of financial processes and technology.<br><br>Responsibilities:<br>• Develop and implement a strategic roadmap for financial systems that supports organizational objectives.<br>• Act as the primary liaison between Finance, IT, and external vendors to ensure alignment and effective execution of financial systems strategies.<br>• Manage the administration, configuration, and performance of financial systems such as Oracle Hyperion, Epicor ERP, Zuora, and industry-specific billing platforms.<br>• Lead efforts to design and implement integrations across financial systems using APIs and middleware solutions.<br>• Establish and enforce best practices for data governance, security, and compliance with regulatory standards.<br>• Collaborate with internal audit, finance, and accounting teams to ensure accurate reporting and smooth financial close cycles.<br>• Supervise a team of systems analysts, developers, and external consultants to achieve project and operational goals.<br>• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs).<br>• Identify opportunities for system enhancements, automation, and cost-saving measures.<br>• Stay updated on emerging technologies and trends in financial systems and SaaS platforms.
We are looking for a Help Desk Analyst I to join our team in Winsted, Connecticut. In this on-site, contract-to-permanent position, you will play a vital role in ensuring the smooth operation of computer systems, providing technical support, and resolving hardware and software issues. This is an excellent opportunity to contribute your expertise and grow your skills in a dynamic, user-focused IT environment.<br><br>Responsibilities:<br>• Provide technical assistance for the installation and repair of computer hardware, software, and peripheral equipment.<br>• Perform hardware refreshes and upgrade software on existing systems to ensure optimal functionality.<br>• Monitor logs, including antivirus and event logs, using specialized software and address any issues proactively.<br>• Ensure compliance with desktop patching requirements by reviewing security scans and collaborating with the Network Administrator.<br>• Create and maintain workstation and server images for physical hardware and virtual infrastructure.<br>• Support end-users with technical guidance on software applications, including Microsoft Office Suite, Outlook, and other specialized programs.<br>• Configure, modify, and manage user accounts and groups in Active Directory and Exchange.<br>• Coordinate and monitor remote access solutions to facilitate secure connectivity.<br>• Attend relevant training and seminars to stay updated on the latest IT solutions and practices.<br>• Perform additional duties as required to maintain a high level of service and responsiveness.
<p>Our local client is looking for a <strong>Systems Administrator,</strong> in Cedar Rapids, to oversee and maintain the reliability, security, and efficiency of our IT infrastructure. Based in Davenport, Iowa, this role is integral to ensuring seamless system operations and supporting organizational growth through technology. The ideal candidate will demonstrate expertise in server management, troubleshooting, and implementing robust security measures. Interested? Call 319-362-8606 or email your resume directly to Shania Lewis - Recruiting Manager/ Robert Half (additional information is on LinkedIn). Let's talk!</p><p><br></p><p>Responsibilities:</p><ul><li>Support and maintain physical and virtual servers (Windows Server, VMware, Hyper-V)</li><li>Monitor system and network performance, resolving issues as needed</li><li>Assist in implementing security tools (firewalls, antivirus, MFA, access controls)</li><li>Perform routine updates, backups, and patching using tools like Veeam or WSUS</li><li>Help with system upgrades and migrations under senior guidance</li><li>Maintain documentation for configurations and procedures</li><li>Provide technical support across departments for infrastructure needs</li><li>Manage systems such as Microsoft 365, Active Directory, and basic PowerShell scripting</li><li>Configure and maintain network devices (routers, switches)</li><li>Support compliance efforts with internal policies and external standards</li></ul><p><br></p>
We are looking for an experienced Database Administrator to join our team in Morristown, New Jersey. In this role, you will be responsible for managing and optimizing database systems to ensure their reliability, security, and performance. The ideal candidate will possess strong technical expertise and a proactive approach to solving database-related challenges.<br><br>Responsibilities:<br>• Manage and administer database systems, including creating and maintaining instances, clusters, and replicas.<br>• Perform routine maintenance tasks such as backups, restores, and updates to ensure data integrity.<br>• Monitor database performance, identify bottlenecks, and implement solutions to enhance efficiency.<br>• Optimize queries and indexing strategies for improved system performance.<br>• Enforce security policies and access controls to protect sensitive data and ensure compliance with industry standards.<br>• Develop and implement backup and recovery strategies while testing disaster recovery procedures.<br>• Configure replication, failover, and clustering mechanisms to ensure high availability.<br>• Scale database resources to accommodate growing system demands.<br>• Maintain detailed documentation of database configurations and procedures, and provide training to team members on database technologies.<br>• Investigate and resolve database-related issues, collaborating with development and infrastructure teams when necessary.
<p><strong>Job Title:</strong> Senior Principal Software Systems Engineer</p><p> <strong>Location:</strong> Raleigh, North Carolina, United States</p><p> <strong>Job Type:</strong> Full-Time, Contract | 43 weeks </p><p><strong>Overview</strong></p><p>Join a team where innovation meets impact. Our Research and Development division is dedicated to creating transformative healthcare technologies that improve patient outcomes worldwide. We are seeking a Senior Principal Software Systems Engineer to lead the development of advanced software systems for medical devices, contributing to solutions that support clinicians and patients alike.</p><p><strong>Key Responsibilities</strong></p><p>As a Senior Principal Software Systems Engineer, you will:</p><ul><li><strong>Lead Innovation:</strong> Champion best practices in software systems development and lifecycle management, driving forward-thinking solutions in healthcare technology.</li><li><strong>Provide Technical Leadership:</strong> Mentor and guide engineering teams, fostering a culture of excellence and continuous improvement.</li><li><strong>Solve Complex Problems:</strong> Design and implement solutions to challenging software system issues, delivering high-quality results under tight timelines.</li><li><strong>Collaborate Cross-Functionally:</strong> Work with commercial, clinical, and engineering teams to translate user needs into clear system requirements.</li><li><strong>Manage Risk:</strong> Conduct thorough risk analyses for software systems, identifying hazards and implementing mitigation strategies.</li><li><strong>Define Testing Strategies:</strong> Partner with verification engineers to develop robust test plans and ensure traceability of requirements.</li><li><strong>Participate in Design Reviews:</strong> Contribute to design reviews, offering insights to enhance product functionality and usability.</li><li><strong>Drive Agile Execution:</strong> Estimate, plan, and deliver tasks using agile methodologies to keep projects on track.</li><li><strong>Enhance Team Collaboration:</strong> Promote process improvements and technical mentorship across internal and external stakeholders.</li><li><strong>Support Design Transfer:</strong> Collaborate with manufacturing, service, and training teams to ensure smooth product integration.</li><li><strong>Ensure Compliance:</strong> Maintain adherence to quality systems and regulatory standards throughout the product development lifecycle.</li></ul><p><br></p>
We are seeking a detail-oriented and data-savvy professional to lead a short-term project focused on data cleanliness, readiness, and analytics. This role will be responsible for managing master data across systems (JDE, Vendor Master, Salesforce), collaborating with cross-functional teams, and leveraging Power BI to deliver insights and maintain data integrity. <br> Key Responsibilities: Own and maintain master data records in ERP/CRM systems (JDE, Salesforce). Ensure data accuracy, consistency, and completeness across platforms. Collaborate with Supply Chain, Product Management, Finance, Operations, Procurement, Sales, and IT to align data needs. Monitor data workflows and resolve discrepancies across business units. Lead data cleansing, migration, and enrichment efforts. Perform regular audits and data quality checks. Develop and enforce data governance policies and SOPs. Generate dashboards and reports using Power BI to track data quality KPIs. Support system upgrades and process improvements related to master data. Train internal users on data standards and best practices. Required Skills: Power BI: Strong experience in modeling, analytics, and dashboard creation. Excel: Intermediate proficiency (VLOOKUPs, pivot tables, data modeling). Experience working with large datasets and maintaining data integrity. Strong analytical acumen and attention to detail. Preferred Skills: Excellent interpersonal skills; able to work effectively across teams. Experience with a large ERP such as Oracle, JDE, SAP Familiarity with data governance frameworks. <br> Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
We are looking for a Desktop Support Analyst to join our team in White Plains, New York. This is a Contract to permanent position, offering an excellent opportunity to work in a dynamic environment while utilizing your technical expertise. The ideal candidate will excel at troubleshooting and maintaining desktop systems, ensuring smooth operations for users.<br><br>Responsibilities:<br>• Provide technical support for PC workstations and related desktop hardware, ensuring optimal functionality.<br>• Manage and troubleshoot issues within Active Directory, including user accounts and permissions.<br>• Install, configure, and maintain Windows 10 operating systems across multiple devices.<br>• Perform desktop imaging processes to maintain system consistency and enhance deployment efficiency.<br>• Diagnose and resolve hardware and software problems, minimizing downtime for end users.<br>• Collaborate with team members to deliver timely and effective IT solutions.<br>• Ensure consistent documentation of issues, resolutions, and system configurations.<br>• Conduct regular updates and patches to operating systems to maintain security and performance.<br>• Assist with onboarding new users by setting up workstations and ensuring access to necessary systems.
<p>Seeking a mid-level Systems/Network Administrator with MSP background to support multiple clients, manage firewalls, and deliver hands-on technical solutions. This is a client-facing role requiring strong troubleshooting and communication skills.</p>
<p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
We are looking for an experienced Product Manager to oversee the strategic development and management of the Semarchy xDM platform within our global enterprise. This role will play a key part in driving innovation and ensuring adherence to best practices in data governance, solution architecture, and project execution. Based in Los Angeles, California, this position offers an exciting opportunity to collaborate across departments and influence the future of critical business systems.<br><br>Responsibilities:<br>• Develop and implement a strategic vision and roadmap for the Semarchy xDM platform, ensuring alignment with organizational goals.<br>• Manage stakeholder relationships by prioritizing tasks, setting expectations, and fostering collaboration across departments.<br>• Coordinate the design and implementation of creative and technically sound solutions that meet or exceed business requirements.<br>• Ensure compliance with data governance policies, monitor data quality, and evaluate the impact of solutions on the core data model.<br>• Serve as the primary liaison with vendors, handling escalations, contract management, and product enhancement requests.<br>• Oversee program and project budgeting, forecasting, and timeline management, ensuring efficient use of resources.<br>• Lead requirements review meetings to gather and validate business needs, translating them into actionable stories for agile delivery.<br>• Conduct user acceptance testing and provide end-user training to ensure successful adoption of new features or enhancements.<br>• Perform root cause analysis on technical issues, recommending solutions and driving continuous improvement.<br>• Communicate project updates and status reports to stakeholders, maintaining transparency throughout the development lifecycle.
We are looking for an experienced Senior Systems Administrator to join our team in Dallas, Texas. In this role, you will provide both remote and onsite technical support, ensuring the seamless operation of IT systems for business clients. This position requires strong problem-solving skills, excellent communication abilities, and a proactive approach to managing tasks independently.<br><br>Responsibilities:<br>• Deliver remote and onsite technical support for business clients, addressing a wide range of IT issues.<br>• Build, configure, and troubleshoot desktops, laptops, and servers to ensure optimal performance.<br>• Conduct client site visits in the Dallas area for hands-on technical support or project-based tasks.<br>• Maintain detailed documentation and clear ticket notes to ensure organized workflows.<br>• Manage and configure Active Directory, Azure AD, and Group Policy settings.<br>• Administer virtualization platforms such as Hyper-V and VMware for enhanced system efficiency.<br>• Implement and support backup solutions like Veeam, Datto, and StorageCraft.<br>• Configure and troubleshoot networking systems, including Ubiquiti, Cisco, SonicWall, and Fortinet hardware.<br>• Utilize scripting tools such as PowerShell and Mac shell scripting to automate routine tasks.<br>• Ensure timely resolution of tickets, maintaining a clean ticket board and high client satisfaction.
<p>We are looking for a Systems Administrator I to join our team in Ridgecrest, CA. This role involves managing and maintaining various system infrastructures, including hardware and software, while ensuring optimal performance and reliability. </p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and support physical and virtual systems to ensure seamless operation.</p><p>• Perform routine maintenance tasks, including system performance tuning and storage allocation.</p><p>• Implement and oversee backup and recovery processes for IT infrastructure.</p><p>• Review performance logs to detect anomalies and troubleshoot technical issues.</p><p>• Apply critical patches and upgrades to maintain system security and efficiency.</p><p>• Monitor and optimize system performance using established best practices.</p><p>• Document procedures, configurations, and system changes to maintain accurate records.</p><p>• Collaborate with peers to address technical challenges and share insights.</p><p>• Provide technical support and training to users, ensuring adherence to system policies.</p><p>• Manage server upgrades and configuration changes in compliance with industry standards.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Baton Rouge, LA. In this role, you will deliver exceptional technical assistance, both onsite and remotely, ensuring the seamless operation of hardware and software systems for end users. This position offers an opportunity to provide high-quality support to a diverse range of users in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver in-person and remote technical support to resolve hardware and software issues for both technical and non-technical users.</p><p>• Manage and troubleshoot Microsoft Office 365 and Active Directory environments to ensure optimal functionality.</p><p>• Offer white-glove support to end users, addressing their needs with professionalism and attention to detail.</p><p>• Perform system imaging and configuration for desktop workstations to maintain efficient operations.</p><p>• Diagnose and resolve issues related to Windows 10 operating systems and desktop hardware.</p><p>• Utilize a ticketing system to track, prioritize, and resolve user requests effectively.</p><p>• Collaborate with team members to implement solutions and improve overall support processes.</p><p>• Ensure all devices and systems are up to date with the latest security patches and software updates.</p>
