<p>Growing firm located in the Wilmington Delaware area seeks a skilled Firm Administrator with proven administrative, accounting, and finance experience within the legal/real estate industry. In this role, the Firm Administrator will assist with administrative operations including: developing office policies, processing client invoices, manage and monitor firm expenses, processing accounts receivables, assist with bank reconciliations, complete mail mergers, resolve vendor discrepancies, process human resources requests, coordinate with partners on strategic planning, and ensure compliance with employment laws, vendor policies, internal policies, and best practices. We are looking for someone with proven perceptive of legal office systems and trust administration.</p><p><br></p><p>How you will make an impact</p><p>· Direct and coordinate administrative functions</p><p>· Oversee scheduling, office supply management and vendor relations</p><p>· Account reconciliation of vendor statements</p><p>· Process year-end documents including 1099s</p><p>· Assist with/Resolve vendor inquiries</p><p>· Reconcile and process vendor invoices</p><p>· Handling client escrow and fiduciary funds</p><p>· Provide reports to management</p>
We are looking for an Operations Specialist to join our team in West Jordan, Utah. This long-term contract position offers an exciting opportunity to contribute to the efficiency and success of our retail operations. The ideal candidate will bring strong organizational skills and a proactive approach to managing operational tasks.<br><br>Responsibilities:<br>• Oversee day-to-day operational activities to ensure smooth workflows and adherence to company standards.<br>• Manage data processing tasks, ensuring accuracy and compliance with relevant policies.<br>• Utilize ERP systems to streamline operational processes and enhance productivity.<br>• Process financial transactions, including check handling and auditing, with a focus on precision.<br>• Coordinate CRM activities to improve customer relationship management and reporting.<br>• Apply knowledge of ADP and Epic Software to support financial and operational needs.<br>• Monitor compliance with industry regulations and company policies to mitigate risks.<br>• Collaborate with teams to identify areas for improvement and implement solutions.<br>• Conduct regular audits to maintain the integrity of operational procedures.
<p>Robert Half is seeking a skilled Systems Engineer to join our team and play a key role in designing, optimizing, and managing our hybrid infrastructure. This position will focus on ensuring secure, high-performing application hosting environments across both Azure cloud and on-premise data centers.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Design, implement, and optimize application hosting solutions in Azure and on-premises environments.</li><li>Evaluate infrastructure for security risks and recommend hardening measures.</li><li>Manage virtualization and Windows performance tuning.</li><li>Lead Active Directory domain consolidations.</li><li>Collaborate with developers and DBAs to integrate application security and address vulnerabilities.</li><li>Automate hosting, storage, and maintenance tasks using scripting tools.</li><li>Participate in disaster recovery and site recovery planning.</li><li>Support equipment lifecycle management and refresh cycles.</li><li>Monitor systems, manage alerts, and provide on-call support as part of a rotation.</li><li>Work with network and software engineering teams to restore services and resolve issues.</li><li>Contribute to IT operations and cross-functional projects as needed.</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Strong experience with Azure and hybrid cloud infrastructure.</li><li>Expertise in Windows optimization, virtualization, and Active Directory.</li><li>Knowledge of security best practices and application security protocols.</li><li>Proficiency with scripting and automation tools.</li><li>Experience in disaster recovery planning and systems monitoring.</li><li>Excellent collaboration and troubleshooting skills.</li></ul><p><br></p>
We are looking for a skilled Microsoft 365 Administrator to oversee the implementation, management, and optimization of Microsoft 365 applications and solutions. Based in Easton, Pennsylvania, this role will involve ensuring seamless integration, maintaining security standards, and delivering training to staff and end-users. The ideal candidate will have hands-on experience with Azure cloud services and a strong ability to develop governance documentation while staying updated on emerging technologies.<br><br>Responsibilities:<br>• Research, recommend, and implement Microsoft 365 solutions, including applications like Teams, SharePoint, OneDrive, and PowerApps.<br>• Manage and administer Microsoft Outlook and Exchange systems to ensure optimal functionality.<br>• Create, maintain, and update governance documentation for Microsoft 365 applications.<br>• Provide technical support to employees for configuration issues and general troubleshooting across Microsoft 365 applications.<br>• Collaborate with stakeholders to enforce application compliance and ownership of site content.<br>• Partner with vendors and internal teams to test and integrate applications with Microsoft 365.<br>• Oversee security administration for Microsoft 365 in coordination with the information security team.<br>• Monitor updates and new releases for Microsoft 365, ensuring campus-wide communication about upcoming changes.<br>• Deliver training programs for staff and end-users on Microsoft 365 applications such as Teams, OneDrive, and Outlook.<br>• Provide maintenance and system support to ensure consistent application uptime and efficient performance.
<p>We are seeking a highly skilled and proactive <strong>Application Support Manager</strong> to lead the support and maintenance of enterprise applications, with a strong focus on <strong>SAP BusinessObjects (SAP BO)</strong> and other general business systems. The ideal candidate will have deep expertise in <strong>SQL</strong> and a proven ability to manage cross-functional support initiatives. Prior experience in the <strong>pharmaceutical or biotechnology</strong> industry is highly desirable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the application support function across core business applications, including SAP BO and other enterprise tools.</li><li>Serve as the escalation point for complex application issues, coordinating with internal teams and third-party vendors.</li><li>Drive root cause analysis and implement preventative measures for recurring incidents.</li><li>Oversee and optimize SQL queries and database interactions to ensure application performance.</li><li>Work closely with business stakeholders to understand requirements, provide solutions, and improve application usage and functionality.</li><li>Maintain application documentation, knowledge bases, and standard operating procedures (SOPs).</li><li>Manage a small team or collaborate with offshore/onshore resources, as applicable.</li><li>Participate in system upgrades, patching, and change management processes.</li><li>Ensure compliance with relevant regulatory and data governance standards, especially within a life sciences environment.</li></ul><p><br></p>
<p>We are seeking an experienced IT Project Manager for a contract-to-hire opportunity in Phoenix, Arizona. This role is ideal for a professional with a strong background in leading technology projects, exceptional organizational skills, and the ability to collaborate across diverse teams. The IT Project Manager will be responsible for overseeing complex IT projects, ensuring they are delivered on time, within scope, and within budget, while aligning with business objectives.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Project Planning and Execution:</strong> Develop comprehensive project plans, including timelines, resource allocation, and budgeting. Ensure successful execution by monitoring progress and adjusting as needed to meet project goals.</li><li><strong>Stakeholder Management:</strong> Collaborate with internal teams, external vendors, and key business stakeholders to define project requirements and ensure deliverables meet expectations.</li><li><strong>Risk Assessment and Mitigation:</strong> Identify potential risks early and implement strategies to mitigate them, ensuring smooth project progression.</li><li><strong>Team Leadership:</strong> Lead cross-functional teams, providing direction, support, and motivation. Manage communication across technical and non-technical team members.</li><li><strong>Status Reporting:</strong> Provide regular updates to stakeholders, including project status, milestones, and any challenges impacting delivery.</li><li><strong>Process Optimization:</strong> Recommend and implement process improvements to maximize project efficiency and outcomes. Ensure compliance with organizational methodologies and best practices, such as Agile or Waterfall frameworks.</li><li><strong>Technology Alignment:</strong> Ensure the project aligns with organizational IT strategies and leverages the appropriate technology solutions.</li></ul><p><br></p>
We are looking for a Sr. Systems Administrator to oversee and maintain our IT infrastructure in Newark, Delaware. This role involves managing a variety of systems, including servers, virtual environments, cloud technologies, and Active Directory, to ensure optimal performance and security. The ideal candidate will possess a strong technical background and the ability to address complex issues while ensuring compliance with organizational policies and regulatory requirements.<br><br>Responsibilities:<br>• Manage and maintain IT infrastructure, including servers, appliances, hypervisors, and storage systems.<br>• Oversee the operation of physical server environments, disaster recovery sites, and virtualized systems.<br>• Administer and troubleshoot cloud-based infrastructure technologies and Microsoft-based products.<br>• Configure and maintain Active Directory, including user accounts, Group Policy Objects, and authentication services.<br>• Implement and manage backup and recovery solutions to ensure data integrity and availability.<br>• Develop and apply security patches and enhancements to safeguard systems against vulnerabilities.<br>• Create and manage monitoring tools to track system performance and resolve issues proactively.<br>• Automate IT processes and support end-user technology, such as workstations, laptops, and peripherals.<br>• Plan and execute projects that align with organizational goals, including budgeting and scheduling.<br>• Ensure compliance with IT policies, licensing agreements, and regulatory requirements.
We are looking for an experienced Operational Technology Support specialist to join our team in Lee, Massachusetts. This Contract-to-Permanent position requires someone with a strong background in hardware analysis and compliance within manufacturing environments. The ideal candidate will play a crucial role in ensuring operational efficiency, regulatory adherence, and continuous improvement across production processes.<br><br>Responsibilities:<br>• Investigate and resolve customer complaints related to manufacturing activities to ensure quality standards are met.<br>• Monitor and manage departmental quality management system records, including tracking due and overdue items.<br>• Communicate the status of quality documentation to production management on a regular basis.<br>• Manage alarm systems in manufacturing areas to support operational compliance.<br>• Support internal, customer, and regulatory audits by preparing and providing necessary documentation.<br>• Collaborate with cross-functional teams to ensure manufacturing practices align with regulatory and internal standards.<br>• Assist in developing training materials and facilitating training sessions to maintain compliance and improve operational knowledge.<br>• Generate and present departmental performance statistics to production management, ensuring alignment with business objectives.<br>• Conduct assessments of production line utilization and equipment efficiency to drive capacity planning.<br>• Lead continuous improvement initiatives within manufacturing processes to enhance operational performance.
<p><strong>Position Title: Senior SQL Developer – Healthcare Data Conversions</strong></p><p><br></p><p><strong>Overview</strong></p><p> The Senior SQL Developer will take a lead role in managing data migration projects that support healthcare organizations as they move between electronic health record (EHR) systems. This position is responsible for designing, executing, and refining large-scale data conversion strategies to ensure accuracy, compliance, and reliability throughout the transition process.</p><p>In addition to advanced SQL development, this role involves building repeatable frameworks, guiding less experienced developers, and collaborating directly with clients and internal teams to maintain data integrity and regulatory standards.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Direct all phases of healthcare data conversion projects, from initial planning through implementation, to deliver timely and accurate outcomes.</li><li>Translate technical and business requirements into SQL code and repeatable conversion methodologies.</li><li>Develop, optimize, and maintain SQL scripts, stored procedures, and ETL processes for large healthcare datasets.</li><li>Serve as the main technical contact for client teams during conversion projects, providing expertise and resolving issues.</li><li>Define and enforce data quality standards in line with HIPAA and other healthcare compliance requirements.</li><li>Provide mentorship and oversight to junior developers, including code reviews and training.</li><li>Work closely with project managers, analysts, and technical staff to align deliverables with project objectives.</li><li>Document and improve conversion processes to support scalability and standardization.</li><li>Identify risks early and implement strategies to mitigate potential project issues.</li></ul><p><br></p>
<p>Robert Half is partnering with a leading global financial services organization in search of a Product Owner to join their Control Management team. This role is part of a dynamic team that develops innovative applications and tools to help stakeholders manage operational risk. The team leverages cutting-edge technologies, including AI and machine learning, to enhance products and services in an ever-evolving business environment.</p><p><br></p><p><strong>Location</strong>: Brooklyn, NY (onsite)</p><p><strong>Duration</strong>: 6-month contract w/ potential to extend</p><p><strong>Hours</strong>: 40 hours/week</p><p><strong>Pay Rate</strong>: $40-42/hour</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design solutions and product features that address real business problems and align with strategic priorities.</li><li>Create detailed epics, user stories, and acceptance criteria to support development and successful delivery.</li><li>Build and maintain an in-depth understanding of risk and control program strategies, applying this knowledge to evolve and improve the product.</li><li>Manage and prioritize the product backlog in alignment with business objectives and roadmap.</li><li>Act as the primary liaison between stakeholders and development teams, ensuring clarity of vision and alignment with business goals.</li><li>Partner with program management to provide accurate status reporting and roadmap updates.</li><li>Lead and participate in UAT activities, defining scope, executing tests, and collaborating with UAT managers.</li><li>Participate in sprint reviews, showcases, and retrospectives to ensure quality deliverables and continuous improvement.</li></ul>
<p>We are looking for a skilled Salesforce Systems Analyst to join our team in Woodbury Minnesota. In this role, you will bridge the gap between technical expertise and business needs, ensuring seamless collaboration and effective system solutions. Your work will involve analyzing requirements, configuring Salesforce systems, and supporting organizational adoption of new functionalities.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to gather, document, and refine business requirements.</p><p>• Evaluate functional requirements and contribute to the creation of business cases for system and process improvements.</p><p>• Oversee the complete software development lifecycle, including analysis, development, testing, deployment, and post-implementation support.</p><p>• Develop clear and detailed system specifications for change requests and new functionalities, ensuring efficient delivery by external developers.</p><p>• Test and validate new system developments to guarantee quality and alignment with business needs.</p><p>• Provide user support for Salesforce reports and dashboards, including access management through incident management tools like ServiceNow.</p><p>• Facilitate the adoption of Salesforce updates and enhancements across the organization.</p><p>• Ensure integration with other tools, such as Field Service, SightCall, and Butler PDF</p>
We are looking for a motivated and detail-oriented Associate to join our Portfolio Support team in Boston, Massachusetts. This role involves collaborating with deal teams, portfolio company leaders, and consultants to drive operational improvements, enhance value creation, and optimize resources across a diverse portfolio. As an Associate, you will contribute to analyzing performance metrics, streamlining processes, and building scalable systems to support the team's growth.<br><br>Responsibilities:<br>• Collaborate with portfolio companies and investment teams to support initiatives in areas such as Responsible Investment and Human Capital.<br>• Conduct analytical projects to align key stakeholders, including portfolio executives, internal teams, and external consultants.<br>• Prepare presentations and materials for strategic meetings, such as annual general meetings or executive summits.<br>• Manage and expand executive networks by coordinating agendas and facilitating knowledge sharing among functional groups.<br>• Track and evaluate portfolio company performance using KPIs, providing actionable insights to enhance decision-making.<br>• Develop and implement improved reporting systems to support executive-level decisions.<br>• Review and refine internal workflows to increase efficiency and scalability, leveraging tools like automation where applicable.<br>• Maintain high-quality data organization within systems such as Salesforce, Power BI, and project management tools.<br>• Support responsible investment reporting by preparing required documentation and reports.<br>• Analyze data trends to create scalable models for ongoing updates and ad hoc requests.
<p>We are looking for an experienced Systems Administrator to oversee and optimize our Office 365 and Microsoft Azure environments. This long-term contract position is based in the Pittsburgh, Pennsylvania area, and is integral to maintaining seamless operations and security within our organization. The role requires a proactive individual with strong technical expertise and a commitment to continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Manage and administer Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.</p><p>• Oversee user account management, licenses, and security groups through Azure Active Directory.</p><p>• Monitor system performance, diagnose issues, and implement solutions to ensure reliable service.</p><p>• Develop and enforce security policies such as conditional access and data loss prevention.</p><p>• Collaborate with IT teams to support onboarding processes, migrations, and feature rollouts.</p><p>• Create and maintain comprehensive documentation for system configurations and troubleshooting procedures.</p><p>• Stay up-to-date with Microsoft updates, technology roadmaps, and best practices.</p><p>• Automate administrative tasks using PowerShell scripting.</p><p>• Manage device configurations and compliance through Microsoft Endpoint Manager.</p>
We are looking for a Senior Software Engineer to lead the development and deployment of enterprise-level software solutions. This role focuses on delivering high-quality, secure, and efficient systems while ensuring their ongoing maintenance and optimization. The ideal candidate will also provide strategic technical guidance to senior leadership, evaluate emerging technologies, and foster innovation within the team.<br><br>Responsibilities:<br>• Oversee code deployments across multiple product teams, including cloud-based, mobile, and on-premise applications.<br>• Manage the release repository and maintain documentation for build and release procedures.<br>• Plan and execute release governance, risk assessments, milestone tracking, and production readiness reviews.<br>• Provide strategic technical advice to senior management regarding long-term systems planning and the adoption of new hardware and software.<br>• Conduct research on emerging technologies to enhance security, improve operations, and streamline deployment processes.<br>• Lead and guide both local and offshore teams to deliver technical support and maintain operational effectiveness.<br>• Develop and enforce policies and procedures to ensure the quality and security of application development and system administration.<br>• Collaborate with business units and technology vendors to implement and support technology solutions that meet organizational needs.<br>• Identify opportunities for operational improvements through the use of advanced technologies.<br>• Perform additional duties as assigned to support the organization's objectives.
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
<p>We’re seeking a highly skilled Systems Administrator to join our client's IT team. This is a hands-on role supporting a Windows-based enterprise environment with a strong focus on Microsoft Office 365, Azure, and Okta Identity Management. You’ll play a key role in managing infrastructure across multiple remote offices, supporting endpoint management, and contributing to cloud automation and architecture initiatives. This is a contract-to-hire role, and is onsite 5 days a week.</p><p><br></p><p>Key Responsibilities</p><p>-Administer and support Microsoft Office 365 and Azure cloud tenant</p><p>-Lead and support the rollout and integration of Okta Identity Management</p><p>-Configure and maintain SonicWall firewalls across 11 remote offices</p><p>-Manage VPN connections, Cisco switches, and wireless access points (Meraki, Unifi, Ubiquiti)</p><p>-Provide endpoint support using Windows 11 PCs, Malwarebytes, ManageEngine Endpoint Central, and TeamViewer</p><p>-Monitor infrastructure using Site24x7 and manage email filtering via Proofpoint</p><p>-Support collaboration and communication tools including Zoom, Freshdesk, and Confluence</p><p>-Collaborate with IT leadership on infrastructure architecture and strategic initiatives</p>
Job Details: - Technical and end user operation management of data warehouse and business intelligence infrastructure on day-to-day basis - Full responsibility of new development tasks to expand functionality of current data warehouse including dashboards/reports - Working with Finance to gather/analyze reporting requirements (Business Analysis) - Presenting technical solutions for new business requirements to manager and final technical implementation - Actively supporting end users and error management of data warehouse with dashboards/reports - Organizing technical and end user testing for final deployments to different technical environments - Creating/maintaining technical and end user documentation - Second technical contact for Business Intelligence
About the Role<br>The IT Systems Analyst plays a key role in shaping how employees interact with technology across the organization. This hybrid position combines systems analysis, technical support, user enablement, and service improvement to ensure IT solutions are reliable, user-friendly, and aligned with business needs.<br><br>In this role, you’ll collaborate with end users, IT colleagues, and business teams to optimize system performance, improve service delivery, and enhance the overall user experience. The ideal candidate brings a blend of technical expertise, problem-solving ability, project coordination, and strong communication skills.<br><br>Key Responsibilities<br><br>Business & Systems Liaison: Partner with stakeholders to identify challenges and translate them into technical or process improvements.<br><br>IT Training & Enablement: Design and deliver training programs that drive adoption of IT systems and improve efficiency.<br><br>Knowledge Management: Create user-facing documentation such as knowledge base articles, process guides, and training materials.<br><br>System & Service Analysis: Monitor ITSM data, system performance, and usage trends to identify recurring issues and opportunities for optimization.<br><br>Problem Management: Conduct root cause analysis and recommend long-term solutions for complex technical issues.<br><br>Continuous Improvement: Support service review processes and lead initiatives that improve usability, automation, and overall user satisfaction.<br><br>Requirements Gathering: Capture business requirements for new features, enhancements, and service offerings.<br><br>Change Enablement: Contribute to rollouts by preparing communication, training, and support resources.<br><br>System Testing & Validation: Assist in user acceptance testing (UAT) to ensure system changes align with business needs.<br><br>Technical Support: Provide tier 1 and 2 support for escalated issues, documenting and triaging as appropriate.<br><br>Vendor Coordination: Collaborate with third-party providers for system delivery, support, and infrastructure services.<br><br>IT Governance: Promote adherence to IT policies, standards, and best practices.<br><br>Project Participation: Engage in cross-functional IT initiatives, representing the end-user perspective.<br><br>Qualifications<br><br>Bachelor’s degree in a technology-related field, or equivalent experience.<br><br>5+ years in IT systems analysis, technical support, service delivery, or vendor management.<br><br>Strong ability to translate technical issues into business-focused solutions.<br><br>Proven track record designing and delivering IT training.<br><br>Experience driving process improvements or service optimization.<br><br>Familiarity with ITSM tools (e.g., ServiceNow, Jira, Zendesk, Freshservice).<br><br>Hands-on experience with:<br><br>Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)<br><br>Identity & access management (Active Directory, Microsoft Entra ID)<br><br>Device lifecycle/endpoint management (Intune, Autopilot)<br><br>Network monitoring and troubleshooting (e.g., Cisco, SolarWinds)<br><br>Contact center platforms (e.g., Genesys, Five9, 8x8, NICE inContact)<br><br>Strong interpersonal and communication skills; comfortable working with both technical and non-technical stakeholders.<br><br>Excellent documentation and reporting skills.<br><br>ITIL certification (v3 or v4) preferred.<br><br>Microsoft 365 or similar technical certifications a plus.
<p>We are looking for an experienced HRIS Analyst to join our team remotely, supporting the senior care industry. In this role, you will play a key part in analyzing, designing, and implementing application systems while collaborating with users to optimize system performance and resolve technical challenges. This position offers the opportunity to work on impactful projects and contribute to the enhancement of processes and workflows.</p><p><br></p><p>Responsibilities:</p><p>• Manage the design, configuration, testing, and implementation of files and systems within assigned products and scope.</p><p>• Collaborate with users to troubleshoot technical issues, optimize system performance, and resolve application-related challenges.</p><p>• Develop and maintain detailed build documentation and process flows to support business units and end users.</p><p>• Analyze business operations and prioritize system changes to meet organizational needs.</p><p>• Investigate user preferences and make informed design decisions to improve application specifications.</p><p>• Review, test, and implement new functionality from system releases, ensuring alignment with business requirements.</p><p>• Provide system administration support, including adhering to security protocols and change control standards.</p><p>• Accurately track time worked and develop level-of-effort estimates for assigned tasks.</p><p>• Demonstrate strong organizational and communication skills while managing multiple tasks efficiently.</p><p>• Participate in on-call rotations to provide timely support for application-related issues.</p>
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p><strong>ERP Analyst</strong></p><p>Robert Half is currently partnering with a company in Wisconsin to recruit an ERP Analyst. This role is responsible for managing and enhancing the organization’s Epicor Prophet 21 system and related applications. The position involves reviewing business processes, implementing system improvements, and supporting multiple departments to improve efficiency and reliability.</p><p><br></p><ul><li><strong>This is a Direct/Permanent Hire role. </strong></li><li><strong>To be consider for this remote role you must currently reside in one of the following states: WI, IL, MN, MI, NE, SD, ND, and IA</strong></li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Administer and maintain the hosted Prophet 21 ERP system.</li><li>Configure and implement modifications using Business Rules and DynaChange.</li><li>Create and update reports in Crystal Reports.</li><li>Build reporting tools and user portals to improve data accessibility.</li><li>Provide technical support to end users, including issue resolution and escalation to Epicor support.</li><li>Maintain documentation and training materials for system processes.</li><li>Lead user training sessions for new features and system functions.</li><li>Collaborate with teams in sales, purchasing, accounting, administration, and warehouse operations.</li><li>Use Epicor Data Analytics (EDA) to identify business trends and recommend process improvements.</li><li>Manage Enterprise Content Management (ECM) processes for document control and compliance.</li></ul><p><br></p>
We are looking for a motivated PC Technician to join our team in Moorestown, New Jersey. This is a long-term contract position offering an excellent opportunity to gain hands-on experience and enhance your technical skills. If you are eager to build your career and work with desktop hardware and software, we encourage you to apply.<br><br>Responsibilities:<br>• Set up, configure, and maintain desktop workstations to meet operational needs.<br>• Perform imaging and installation of operating systems and software on PCs.<br>• Diagnose and troubleshoot hardware and software issues to ensure smooth functionality.<br>• Replace or upgrade desktop components as required to maintain performance standards.<br>• Provide technical support to users, addressing inquiries and resolving issues efficiently.<br>• Ensure desktop systems are secure and compliant with organizational standards.<br>• Document technical procedures and system configurations for future reference.<br>• Collaborate with team members to support IT projects and initiatives.<br>• Maintain inventory of hardware and software assets to support operational requirements.
<p>We are seeking a seasoned <strong>Technical Product Owner</strong> with 5 to 10 years of experience to join a dynamic product team. This role is ideal for candidates with hands-on experience working with platforms such as ServiceNow, SAP, or similar enterprise systems, and who are comfortable engaging in architectural discussions with technical stakeholders.</p>
We are looking for an experienced Software Developer with expertise in Power BI, Tableau, and Microsoft Power Apps to join our team on a long-term contract basis. In this role, you will design, build, and maintain dynamic reports, dashboards, and applications that provide actionable insights and improve business processes. Based in Chula Vista, California, this position offers an exciting opportunity to collaborate with cross-functional teams and deliver impactful solutions.<br><br>Responsibilities:<br>• Gather and analyze user requirements to define Key Performance Indicators and identify relevant data sources.<br>• Create and maintain interactive Power BI and Tableau dashboards with visually compelling data visualizations.<br>• Develop and enhance Microsoft Power Apps to streamline business operations and meet organizational needs.<br>• Ensure data accuracy, consistency, and integrity across all reporting and application solutions.<br>• Optimize the performance of dashboards and applications for speed and scalability.<br>• Troubleshoot and resolve issues related to data accuracy, performance, and functionality.<br>• Provide user training and create basic documentation to support non-technical users.<br>• Collaborate with cross-functional teams to ensure alignment with business objectives and gather feedback.<br>• Integrate data from various sources, including databases and Excel, to create comprehensive reporting solutions.<br>• Monitor and maintain applications, ensuring their reliability and effectiveness over time.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
