We are looking for an experienced Operational Technology Support specialist to join our team in Lee, Massachusetts. This Contract-to-Permanent position requires someone with a strong background in hardware analysis and compliance within manufacturing environments. The ideal candidate will play a crucial role in ensuring operational efficiency, regulatory adherence, and continuous improvement across production processes. Responsibilities: • Investigate and resolve customer complaints related to manufacturing activities to ensure quality standards are met. • Monitor and manage departmental quality management system records, including tracking due and overdue items. • Communicate the status of quality documentation to production management on a regular basis. • Manage alarm systems in manufacturing areas to support operational compliance. • Support internal, customer, and regulatory audits by preparing and providing necessary documentation. • Collaborate with cross-functional teams to ensure manufacturing practices align with regulatory and internal standards. • Assist in developing training materials and facilitating training sessions to maintain compliance and improve operational knowledge. • Generate and present departmental performance statistics to production management, ensuring alignment with business objectives. • Conduct assessments of production line utilization and equipment efficiency to drive capacity planning. • Lead continuous improvement initiatives within manufacturing processes to enhance operational performance.

• Proven experience in hardware analysis, particularly in manufacturing environments. • Strong knowledge of Supervisory Control and Data Acquisition (SCADA) and PLC systems. • Familiarity with quality management systems and regulatory standards in manufacturing. • Ability to conduct investigations and generate reports for quality documentation such as CAPAs, Change Requests, and Deviations. • Proficiency in creating and reviewing Standard Operating Procedures (SOPs) and batch records. • Expertise in capacity planning and performance analysis, including equipment efficiency and production line utilization. • Solid understanding of Good Manufacturing Practices (GMP) and compliance requirements. • Effective communication and collaboration skills to work with diverse teams and departments.

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Lee, MA
onsite
Contract / Temporary to Hire
33.25 - 38.50 USD / Hourly
We are looking for an experienced Operational Technology Support specialist to join our team in Lee, Massachusetts. This Contract-to-Permanent position requires someone with a strong background in hardware analysis and compliance within manufacturing environments. The ideal candidate will play a crucial role in ensuring operational efficiency, regulatory adherence, and continuous improvement across production processes. Responsibilities: • Investigate and resolve customer complaints related to manufacturing activities to ensure quality standards are met. • Monitor and manage departmental quality management system records, including tracking due and overdue items. • Communicate the status of quality documentation to production management on a regular basis. • Manage alarm systems in manufacturing areas to support operational compliance. • Support internal, customer, and regulatory audits by preparing and providing necessary documentation. • Collaborate with cross-functional teams to ensure manufacturing practices align with regulatory and internal standards. • Assist in developing training materials and facilitating training sessions to maintain compliance and improve operational knowledge. • Generate and present departmental performance statistics to production management, ensuring alignment with business objectives. • Conduct assessments of production line utilization and equipment efficiency to drive capacity planning. • Lead continuous improvement initiatives within manufacturing processes to enhance operational performance.
2025-08-18T12:53:59Z

Operational Technology Support Job in Lee | Robert Half