We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. This long-term contract position requires someone who is detail oriented, passionate about assisting residents, and able to resolve issues efficiently. As part of the maintenance department, you will play a key role in ensuring quality service and smooth communication between residents and the maintenance team.<br><br>Responsibilities:<br>• Respond to incoming calls from residents regarding maintenance issues or concerns.<br>• Accurately document and process service requests and work orders.<br>• Coordinate with the maintenance team to ensure timely resolution of reported issues.<br>• Provide clear and empathetic communication to residents regarding the status of their requests.<br>• Maintain detailed records of interactions and follow-ups in the system.<br>• Handle both inbound and outbound calls related to maintenance inquiries.<br>• Ensure all service tickets are completed and passed to the appropriate team promptly.<br>• Collaborate with team members to improve customer service processes and outcomes.<br>• Adhere to company policies and procedures while delivering high-quality service.
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment.<br><br>Responsibilities:<br>• Address customer inquiries and determine whether the issue falls within the scope of the customer service team.<br>• Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority.<br>• Escalate issues outside of your authority to the appropriate department for resolution.<br>• Keep accurate records of all customer service interactions and inquiries.<br>• Identify trends in customer issues and report them to support root cause analysis and improvements.<br>• Greet visitors at the front desk and monitor building access when applicable.<br>• Assist with administrative tasks like folding and assembling renewal mailings when needed.<br>• Communicate effectively with customers through various channels, including phone, email, and in-person interactions.<br>• Perform additional duties as assigned by your supervisor to support team objectives.
We are looking for a dedicated Customer Service Representative to join our team in Reading, Pennsylvania. In this Contract to permanent role, you will play a vital part in ensuring client satisfaction by managing accounts, addressing inquiries, and resolving issues effectively. This position requires excellent communication skills and attention to detail to maintain positive relationships and accurate records.<br><br>Responsibilities:<br>• Manage client accounts by addressing inquiries, resolving issues, and ensuring their needs are met.<br>• Maintain detailed and accurate records of client interactions, transactions, and communications.<br>• Resolve customer complaints efficiently to ensure satisfaction and escalate complex issues when necessary.<br>• Assist clients with placing orders, tracking shipments, and handling returns or exchanges.<br>• Communicate professionally via email and phone to address customer inquiries and provide updates.<br>• Handle inbound and outbound calls to support customer needs and schedule appointments.<br>• Perform data entry tasks to ensure records are up-to-date and organized.<br>• Utilize Microsoft Word and Excel to prepare reports and maintain account information.<br>• Collaborate with other departments to resolve escalated issues and improve service.<br>• Ensure timely and accurate order entry to support seamless client experiences.
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Irmo, South Carolina. In this role, you will handle inbound calls, log customer interactions, and ensure cases are properly documented and routed for further action. This position offers an opportunity to deliver exceptional front-line support and contribute to streamlining customer service operations.<br><br>Responsibilities:<br>• Respond to incoming calls promptly and professionally.<br>• Document customer interactions and messages in a shared system.<br>• Create and organize case files using Salesforce.<br>• Route cases to the appropriate team for resolution.<br>• Provide initial support to customers and address their inquiries.<br>• Maintain accurate records of customer interactions and resolutions.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Uphold a high standard of customer service and communication.<br>• Manage case intake and prioritize tasks effectively.<br>• Assist in alleviating workload pressure on the core team by handling triage-style support.
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
<p>Robert Half is partnering with a local organization to identify a <strong>Customer Service Representative</strong> who enjoys helping others and thrives in a fast-paced environment. This role will support customers by answering questions, resolving concerns, and ensuring a positive service experience. The ideal candidate is professional, detail-oriented, and comfortable managing a high volume of calls and inquiries.</p><p><br></p><p>Key Responsibilities</p><p>• Answer incoming customer calls and respond to inquiries in a professional and timely manner</p><p>• Provide accurate information regarding services, policies, and account details</p><p>• Document customer interactions and update records in internal systems</p><p>• Resolve customer concerns or escalate issues to the appropriate department when needed</p><p>• Maintain confidentiality and follow company policies and procedures</p><p>• Assist with general administrative tasks and customer follow-up as required</p><p><br></p>
Job Summary: <br>The Customer Service Representative (CSR) performs a wide variety of duties including sales support, order entry, telephone coverage, email coverage, troubleshooting, reporting, and all aspects of customer support. The CSR is adept in both verbal and written communication skills, is highly organized, and is able to prioritize work effectively. The CSR exemplifies the company's core values through every interaction and transaction.<br>Essential Job Duties and Responsibilities: (Additional duties may be assigned)<br>• Handles customer requests on existing orders.<br>• Handles the order entry of customer orders received by telephone, fax or email.<br>• Provides customers with quotes on merchandise.<br>• Contacts vendors in regards to back orders, customer returns, product information and product support.<br>• Answers incoming telephone calls and assists or routes to the correct party.<br>• Troubleshoots problems with customer deliveries.<br>• Provides customers alternate merchandise when their requested item is not available.<br>• Updates customers on order status.<br>• Completes follow through for customer returns and vendor/supplier credits.<br>• Monitor shared customer service inbox and distribute or process orders/inquiries as needed.<br>• Assists sales staff with administrative tasks.<br>• Be familiarized with customer contracts.<br>• Assists customers in navigating on-line ordering.<br>• Applies knowledge of company policies, procedures and pricing to best meet customer needs.<br>• Acts as the company's single source customer service link.<br>• Uses various office equipment such as: copier, fax machine, scanner and printer.
We are seeking an attentive and reliable Customer Service Representative to support an upcoming conference in Cincinnati, Ohio. This contract position requires full availability for scheduled shifts during the event. The role involves assisting with various tasks to ensure a smooth and efficient experience for all attendees.<br><br>Responsibilities:<br>• Provide exceptional customer service by assisting attendees at the registration desk.<br>• Manage guest inquiries and direct them to appropriate areas or resources.<br>• Support the silent auction process, including setup, monitoring, and closing activities.<br>• Act as a runner to deliver materials or handle urgent requests across the venue.<br>• Ensure accurate order entry and maintain organized records during the event.<br>• Assist guests by addressing any concerns or special needs promptly and with attention to detail.<br>• Work collaboratively with the event team to maintain smooth operations.<br>• Uphold a welcoming and detail-oriented demeanor throughout the conference.<br>• Help with event breakdown and cleanup tasks as needed.<br>• Adhere to the assigned schedule, including extended hours for specific roles.
We are looking for a skilled Customer Service Representative to join our team in Seminole, Florida. This contract position offers an excellent opportunity to engage with customers, resolve inquiries, and ensure satisfaction through effective communication and support. If you thrive in a fast-paced environment and enjoy helping others, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via email, phone, and other communication channels.<br>• Provide accurate information regarding products and services to address customer needs.<br>• Manage and resolve customer complaints efficiently, ensuring a positive outcome.<br>• Handle inbound calls, offering attentive and courteous assistance to callers.<br>• Maintain detailed records of customer interactions and transactions.<br>• Utilize multiple browsers and tools to efficiently navigate and resolve customer issues.<br>• Collaborate with team members to improve customer success strategies and procedures.<br>• Ensure high standards of customer service are consistently met.<br>• Identify opportunities to enhance the customer experience and share insights with the team.
<p>We are looking for a skilled Bilingual Customer Service Representative to join our team in Randolph, New Jersey. In this role, you will provide exceptional technical support for a range of products, ensuring customer satisfaction through attentive and efficient service. This is a long-term contract position offering the opportunity to work closely with customers, internal teams, and technical resources.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting support to customers for various products, offering clear and effective solutions.</p><p>• Accurately document customer interactions, resolutions, and troubleshooting steps in internal systems.</p><p>• Escalate unresolved or complex issues to appropriate supervisors or specialized departments for further investigation.</p><p>• Stay informed about product details, software updates, and support procedures to deliver accurate assistance.</p><p>• Assist customers with product setup, operational guidance, warranty inquiries, and functionality questions.</p><p>• Collaborate with internal departments, including Customer Service and E-Commerce, to resolve customer concerns promptly.</p><p>• Review technical manuals and support documentation to ensure precise guidance is provided.</p><p>• Participate in internal testing of product features, firmware, or software updates as needed.</p><p>• Strive to maintain high levels of customer satisfaction through courteous and solution-driven service.</p>
We are looking for a dedicated Customer Service Representative to join our team in Walterboro, South Carolina. As the first point of contact for our customers and vendors, you will play a vital role in ensuring smooth operations and exceptional service. This is a Contract to permanent position, offering the opportunity to grow within the organization while contributing to our commitment to excellence.<br><br>Responsibilities:<br>• Welcome and assist visitors promptly while managing vendor appointments with attention to detail.<br>• Confirm sales orders and ensure accurate entry into accounting systems.<br>• Maintain customer accounts in sourcing databases, keeping records up to date.<br>• Research and select cost-effective freight carriers to optimize shipping processes.<br>• Organize and file sales orders efficiently in customer files.<br>• Coordinate order details with the warehouse team, ensuring timely pick-ups and shipments.<br>• Prepare shipping labels, manifests, and documentation for outbound deliveries.<br>• Support the sales team by providing assistance with various customer-related tasks.<br>• Process inbound and outbound invoices while maintaining accurate financial records.<br>• Manage online orders, update the company website, and sustain relationships with vendors and distributors.
<p>Are you passionate about delivering exceptional service and making a positive impact? Robert Half is seeking a dedicated Customer Service Representative to support a local and growing team. In this role, you’ll be the first point of contact for customers—resolving inquiries, addressing concerns, and ensuring a seamless experience.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Interact with customers via phone, email, and chat to provide timely solutions and support</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate cross-functionally with team members to resolve complex issues</li><li>Recommend process improvements to enhance the customer experience</li><li>Uphold company values with professionalism and empathy in every interaction</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>Robert Half is partnering with a local organization to identify a <strong>Customer Service Representative</strong> who enjoys helping others and thrives in a fast-paced environment. This role will support customers by answering questions, resolving concerns, and ensuring a positive service experience. The ideal candidate is professional, detail-oriented, and comfortable managing a high volume of calls and inquiries.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming customer calls and respond to inquiries in a professional and timely manner</li><li>Provide accurate information regarding services, policies, and account details</li><li>Document customer interactions and update records in internal systems</li><li>Resolve customer concerns or escalate issues to the appropriate department when needed</li><li>Maintain confidentiality and follow company policies and procedures</li><li>Assist with general administrative tasks and customer follow-up as required</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Kalamazoo, Michigan. In this role, you will deliver exceptional service to members by addressing their financial inquiries and concerns with attention to detail and care. This is a long-term contract position offering the opportunity to build relationships and contribute to the growth of our membership base. Monday-Saturday (rotating Saturdays) 100% onsite.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls efficiently and provide prompt responses to member inquiries.</p><p>• Assist members with opening new accounts and performing account maintenance.</p><p>• Educate members on financial products and services tailored to meet their needs.</p><p>• Build rapport with members to foster trust and loyalty.</p><p>• Achieve individual and team sales goals by identifying cross-sell opportunities.</p><p>• Provide guidance on self-service tools, including online banking and bill pay.</p><p>• Refer loan opportunities and answer general loan-related questions.</p><p>• Offer support to the collections department for member-related calls.</p><p>• Maintain knowledge of internal systems and navigate various software programs effectively.</p><p>• Ensure a positive and attentive demeanor in all member interactions.</p>
<p>Our client is seeking a motivated and detail-oriented Customer Service Representative to join their dynamic team. This is an exciting opportunity to support a growing organization by providing outstanding service to customers and acting as a key point of contact for inquiries and problem resolution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt, courteous, and knowledgeable responses to customer inquiries via phone, email, and chat</li><li>Resolve issues with professionalism and efficiency, aiming for first-contact resolution whenever possible</li><li>Process orders, returns, and exchanges accurately in line with company policies</li><li>Maintain detailed and accurate records of all interactions within CRM systems</li><li>Collaborate with internal teams to ensure customer satisfaction and timely issue resolution</li><li>Continuously learn and maintain up-to-date knowledge of products, services, and company policies</li></ul><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; associate degree or higher is a plus</li><li>Proven experience in a customer service or call center environment preferred</li><li>Strong communication and interpersonal skills</li><li>Detail-oriented with excellent organizational abilities</li><li>Proficient in standard office software and CRM tools</li><li>Ability to remain calm and professional in a fast-paced environment</li></ul><p><br></p>
<p>Customer Service Representative / Front Desk (Contract-to-Hire)</p><p>Schedule: Monday–Friday | 7:30 AM – 4:00 PM</p><p>Location: Onsite</p><p><br></p><p>Robert Half is partnering with a well-established, team-oriented company seeking a Customer Service Representative / Front Desk professional for a contract-to-hire opportunity. This is a highly visible, onsite role supporting both customers and internal sales teams in a fast-paced environment.</p><p><br></p><p>If you are organized, customer-focused, and comfortable managing multiple priorities throughout the day, this could be a great fit.</p><p><br></p><p>Key Responsibilities:</p><p>- Answer and direct incoming phone calls; manage voicemail and customer inquiries</p><p>- Monitor and manage shared customer service and order inboxes</p><p>- Enter customer orders and quotes accurately into the system</p><p>- Generate sales quotes and supporting documentation (PDFs, pricing details, part numbers)</p><p>- Provide order status updates and proof-of-delivery documentation to customers</p><p>- Assist sales team with order entry and administrative support</p><p>- Process credit card payments for occasional walk-in customers</p><p>- Follow up on purchase orders and maintain organized filing systems</p><p><br></p><p>The ideal candidate enjoys being the go-to person at the front desk and takes pride in keeping operations running smoothly.</p>
<p>We are looking for a dedicated Data Entry Clerk/Customer Service Representative to join our team in Carol Stream, Illinois. In this contract-to-permanent role, you will play a pivotal part in ensuring customer satisfaction by efficiently managing inquiries, orders, and communications. This position offers an excellent opportunity to showcase your organizational and interpersonal skills. Must have experience and comfortability with basic math.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone, email, and other communication channels.</p><p>• Process and accurately enter customer orders into the system while ensuring all details are correct.</p><p>• Handle both inbound and outbound contacts to address customer needs and resolve issues.</p><p>• Collaborate with internal teams to ensure timely delivery and resolution of customer concerns.</p><p>• Maintain detailed records of customer interactions and transactions for accurate reporting.</p><p>• Utilize Microsoft Office tools to manage documentation and communication effectively.</p><p>• Provide clear and detail-oriented communication to customers, ensuring a positive experience.</p><p>• Apply basic math skills to verify pricing, calculate totals, and address discrepancies.</p><p>• Identify opportunities to improve customer service processes and contribute to team efficiency.</p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract basis. This short-term position involves supporting a high-volume outreach project aimed at gathering essential identification data from a global customer base. This is a remote role requiring exceptional communication skills and the ability to meet performance targets in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct outbound calls to customers, following established scripts and communication guidelines.<br>• Request and gather identification numbers from customers with accuracy and professionalism.<br>• Record collected data into designated tracking systems or forms.<br>• Maintain detailed and organized logs of daily call activities.<br>• Achieve daily outreach volume goals while ensuring quality interactions.<br>• Adapt to the needs of a global customer base, maintaining professionalism and cultural sensitivity.<br>• Collaborate with team members to meet project deadlines and objectives.<br>• Ensure compliance with company protocols and standards during customer interactions.<br>• Utilize provided tools and resources effectively to streamline outreach activities.
We are looking for a success-driven Customer Service Representative to join our team on a long-term contract basis in Santa Ana, California. In this role, you will provide technical and account-related support to end-users across various systems while delivering exceptional customer service. This position requires strong communication skills, troubleshooting abilities, and a proactive approach to addressing customer concerns.<br><br>Responsibilities:<br>• Assist customers by diagnosing and resolving reported issues using established troubleshooting techniques.<br>• Document customer interactions, troubleshooting steps, and resolutions in web-based customer service systems.<br>• Provide guidance and education to users on navigating systems and utilizing features effectively.<br>• Gather detailed information about system-related issues and escalate complex matters to the Development Team as needed.<br>• Collaborate with management and cross-functional teams to stay informed about product updates, new features, and company policies.<br>• Address customer inquiries related to 3rd party photo ordering processes and ensure smooth interactions.<br>• Support end-users with account access, basic hardware and software setup, and system navigation.<br>• Maintain an empathetic approach during all customer interactions.<br>• Continuously improve service delivery by providing feedback and suggestions to leadership.
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements.<br><br>Responsibilities:<br>• Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing.<br>• Handle cash accurately and securely while adhering to company policies and procedures.<br>• Deliver exceptional customer service by addressing inquiries and resolving account-related issues.<br>• Maintain a detail-oriented and friendly demeanor in all customer interactions.<br>• Assist in managing heavy retail traffic within the branch.<br>• Support branch operations by ensuring compliance with regulatory and security standards.<br>• Respond to inbound calls promptly, providing accurate information and assistance.<br>• Collaborate with team members to meet branch goals and ensure smooth daily operations.<br>• Utilize order entry systems effectively to process transactions and customer requests.<br>• Uphold the confidentiality and security of customer information at all times.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>Robert Half has a fun <strong>onsite Focus Group</strong> for a law firm in Downtown Honolulu, Hawaii. Candidates with customer service experience will enjoy this short-term focus group where you will listen to the arguments of attorneys, then provide feedback, as well as fill out questionnaires.</p><p><br></p>