We're currently looking for a Customer Service Representative with strong mechanical aptitude. This is a contract to permanent role in Buffalo, New York. Respond to customer inquiries via phone and email Provide product information Recommend components based on customer needs Data entry Build and maintain strong customer relationships Outbound calls to prospective customers
<p>We are seeking a motivated and detail-oriented Customer Service Representative with prior experience in collections or mortgage servicing. The ideal candidate is comfortable handling sensitive financial information and is able to provide professional and empathetic support to clients.</p><p>Key Responsibilities</p><ul><li>Handle inbound and outbound customer service calls regarding account status, payments, and general inquiries</li><li>Provide clear and accurate information related to collections or mortgage accounts</li><li>Negotiate payment arrangements and resolve outstanding balances within company guidelines</li><li>Document client interactions thoroughly in the system</li><li>Collaborate with internal teams to resolve customer issues efficiently</li><li>Uphold compliance, confidentiality, and company standards at all times</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Oakland, California. This long-term contract position involves providing exceptional support to restaurant and grocery partners, ensuring smooth onboarding, and fostering product adoption through consultative conversations. The role requires someone who excels in video-based customer interactions and thrives in a fast-paced, client-facing environment.<br><br>Responsibilities:<br>• Conduct a high volume of video calls daily, managing up to 16–20 calls lasting 20–30 minutes each, with some extended calls as needed.<br>• Handle a mix of inbound and outbound calls, including assisting grocery partners and following up with clients.<br>• Guide new customers through onboarding processes, including account setup, navigation of the ordering platform, and resolving order-related inquiries.<br>• Provide clear explanations of program details, invoices, and other materials to ensure clients have a thorough understanding.<br>• Engage in consultative conversations to identify client needs and recommend suitable package options.<br>• Deliver excellent customer service by addressing questions, offering solutions, and enhancing customer satisfaction.<br>• Adhere to established workflows for callback schedules and maintain detailed records in internal systems.<br>• Ensure all follow-up tasks are completed in a timely and organized manner.<br>• Collaborate with clients to increase adoption of platform features and maximize their experience.
<p>We are looking for a dedicated Customer Service Representative to join our client's team in Woodland Hills, California. This role involves supporting customers through inbound and outbound calls, ensuring their needs are met with professionalism and efficiency. As a member of our customer service team, you will play a key role in enhancing customer satisfaction and fostering positive relationships. This is a long-term contract position offering stability and growth opportunities.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to address customer inquiries, provide solutions, and resolve issues.</p><p>• Process customer orders accurately and efficiently using order entry systems.</p><p>• Handle email correspondence with customers and respond to online chats from customer inquiries. </p><p>• Maintain detailed records of customer interactions and follow up to ensure resolution.</p><p>• Deliver exceptional service by addressing customer concerns with professionalism and empathy.</p><p>• Collaborate with team members and other departments to improve customer experiences and streamline processes.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Assist customers in navigating company services and products, providing clear and concise information.</p><p>• Identify opportunities to enhance customer satisfaction and recommend improvements.</p><p>• Meet or exceed performance metrics, including call handling time and customer satisfaction scores.</p><p>• Stay updated on company offerings, policies, and industry trends to better serve customers.</p>
<p>We are seeking an experienced and dedicated Customer Service Representative to become part of our team. The ideal candidate will deliver outstanding service by addressing inquiries, resolving complaints, and ensuring a positive customer experience.</p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries promptly, courteously, and professionally</li><li>Resolve customer complaints and issues efficiently</li><li>Process customer orders, forms, applications, and requests</li><li>Provide accurate information regarding products and services</li><li>Record customer interactions and transactions, including details of inquiries, complaints, and actions taken</li><li>Oversee customer service procedures, ensuring policies are followed</li><li>Build and sustain strong customer relationships and maintain up-to-date customer records</li><li>Carry out additional tasks as directed by management</li></ul><p><br></p>
<p>Robert Half is working with a fast-growing logistics company in San Diego that is seeking a Customer Service Representative to support their operations and client communication. Logistics organizations depend heavily on strong customer service teams to ensure that shipments, orders, and client requests are handled efficiently and professionally. Our client is looking for a professional who enjoys helping customers, solving problems, and maintaining clear communication throughout the service process. Individuals who succeed in this role tend to be detail oriented, patient, and capable of managing multiple customer requests while maintaining a positive and professional attitude.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and online systems</li><li>Provide updates on orders, shipments, and service requests</li><li>Coordinate with internal departments to resolve customer concerns</li><li>Maintain accurate records of customer interactions and transactions</li><li>Assist with order entry and service documentation</li><li>Support general administrative tasks within the customer service department</li></ul>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>We are looking for a dedicated Customer Service Representative for a long-term contract in Beverly Hills. This long-term contract position requires an individual with strong communication skills and a commitment to delivering exceptional service to both internal and external customers. The role will be performed onsite, offering an opportunity to interact directly with clients and team members.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Address inquiries and concerns from customers, conduct research when necessary, and provide accurate information or assistance.</p><p>• Process service requests efficiently and keep customers informed about the status of their inquiries.</p><p>• Resolve complaints by identifying and implementing effective solutions and escalate issues when appropriate.</p><p>• Educate customers about programs, services, and fees while guiding them through relevant forms, applications, and permits.</p><p>• Maintain a high standard of professionalism when handling high-volume calls and customer interactions.</p><p>• Collaborate with team members to ensure seamless communication and resolution of customer issues.</p><p>• Monitor customer feedback and suggest improvements to enhance service delivery.</p><p>• Adhere to established policies and procedures while delivering consistent support.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join a plumbing company based in Indianapolis, Indiana. In this role, you will be responsible for providing exceptional customer support while managing inquiries, scheduling jobs, and overseeing billing processes.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries with attention to detail and courtesy.<br>• Manage and operate a multi-line phone system to ensure smooth communication flow.<br>• Coordinate job scheduling, ensuring efficient allocation of resources and timely service delivery.<br>• Process billing transactions accurately and assist with resolving payment issues.<br>• Handle billing collections by following up on outstanding accounts and maintaining clear records.<br>• Provide detailed information and guidance to customers about services and processes.<br>• Collaborate with team members to meet customer needs and resolve any challenges.<br>• Maintain thorough documentation of customer interactions and service updates.<br>• Uphold company standards in customer care and ensure satisfaction with every interaction.
We are looking for a motivated Customer Service Representative to join our team in Mount Prospect, Illinois. This is a Contract to permanent position that offers the opportunity to demonstrate your skills in a dynamic environment. The role focuses on providing excellent support to clients while ensuring smooth communication and problem resolution.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries professionally.<br>• Manage email correspondence to resolve issues and provide information.<br>• Handle data entry tasks accurately to maintain organized records.<br>• Schedule appointments and coordinate with clients as needed.<br>• Process and enter customer orders efficiently to ensure timely delivery.<br>• Collaborate with team members to address customer concerns effectively.<br>• Use Microsoft Excel and Word to create and maintain reports.<br>• Provide support in both inbound and outbound call scenarios.<br>• Deliver exceptional customer service in a call center environment.<br>• Maintain detailed and up-to-date documentation of customer interactions.
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. In this long-term contract role, you will play a vital part in providing exceptional support to individuals navigating the housing waitlist process. Your ability to handle various administrative tasks and maintain accurate records will ensure a seamless experience for our customers.<br><br>Responsibilities:<br>• Assist customers with inquiries about the housing waitlist and guide them through the application process.<br>• Collect physical documents from customers and ensure proper handling and organization.<br>• Update and maintain accurate records in the company database to ensure data integrity.<br>• Scan, file, and manage documentation to support efficient administrative operations.<br>• Respond to inbound calls and resolve customer concerns with attention to detail and in a timely manner.<br>• Make outbound calls when necessary to follow up on customer requests or gather additional information.<br>• Perform clerical duties such as data entry and record management to support the team.<br>• Ensure compliance with company policies and procedures during customer interactions.<br>• Provide excellent customer service by addressing questions and offering clear solutions.
<p>Robert Half's client in Grafton MA is looking for an experienced Customer Service Representative to help their team out with a short-term engagement!</p><p><br></p><p>Responsibilities include:</p><p>- Customer service</p><p>- Answering/Transferring calls</p><p>- Order/Quote entry</p><p>- Track status of orders</p><p>- Ability to multitask</p><p>- Resolve customer issues</p><p>- Ensure accuracy</p><p><br></p><p>**Manufacturing experience is a plus!</p><p><br></p><p>Start Date: Monday, March 30th</p><p>End Date: ~2-3 months (could extend)</p><p>Hours: M-F | 8am-5pm</p><p>Work Type: On-site</p><p>Pay Rate: $18-$21 (dependent on experience)</p><p><br></p><p>**If interested, APPLY NOW!</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Randolph, New Jersey. This Contract to permanent position offers an excellent opportunity for a detail-oriented individual passionate about delivering exceptional customer support. The ideal candidate will handle a variety of tasks, including eCommerce processes, inbound and outbound calls, and customer issue resolution.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and courteously, providing accurate information about products and services.</p><p>• Process eCommerce tasks such as refunds, returns, return labels, and order cancellations efficiently.</p><p>• Make outbound calls to customers to gather additional information as needed.</p><p>• Act as a liaison between customers and the repair department to ensure seamless communication.</p><p>• Resolve escalated customer issues with a focus on customer satisfaction.</p><p>• Maintain accurate customer records across relevant systems.</p><p>• Analyze customer complaints, identify root causes, and implement effective solutions to ensure resolution.</p><p>• Meet personal and team service level targets and call handling quotas.</p><p>• Suggest additional products and services to attract potential customers and enhance their experience.</p><p>• Perform other duties assigned by management to support departmental goals.</p>
<p><strong>Position Overview</strong></p><p>This role focuses on assisting internal colleagues through inbound calls, providing guidance on policies, procedures, systems, and customer-related situations. Specialists play a key role in coaching peers, encouraging collaboration, and helping deliver a high-quality, personalized service experience. This team also supports additional business areas when call volume requires, demonstrating adaptability and broad operational knowledge.</p><p><strong>Role Summary</strong></p><p>In this position, you will provide real-time phone support to Retail banking staff, offering solutions and direction related to internal processes, systems, and customer service challenges. You will be expected to coach colleagues and promote service standards that align with Huntington’s “Category of One” approach. The role also includes assisting other departments during high-volume periods to ensure seamless support across the organization.</p>
We are looking for dedicated Customer Service Representatives to join our team in Little Rock, Arkansas. This is a contract position with the potential to become a long-term opportunity, offering an excellent chance to grow within the organization while supporting critical service functions. The role requires handling customer inquiries with professionalism and empathy, as well as maintaining confidentiality and accuracy in managing sensitive information.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone or email, ensuring timely and accurate resolution.<br>• Handle high-stress situations with empathy and professionalism, maintaining a customer-first approach.<br>• Process and manage sensitive data, adhering to strict confidentiality guidelines.<br>• Provide support for a benefits administration platform, assisting entities in Arkansas.<br>• Accurately match claims data, Explanation of Benefits (EOBs), and receipts to employee records.<br>• Collaborate with team members to ensure seamless service delivery and efficient operations.<br>• Utilize prior experience in benefits coordination to expedite training and enhance performance.<br>• Maintain respect for data integrity and ensure compliance with organizational policies.<br>• Assist in onboarding and training processes for new team members.<br>• Support the transition to in-office roles, with potential flexibility for hybrid arrangements in the future.
We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. <br> Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
<p>We are looking for a motivated Customer Service Representative to join our team in Lansing, Michigan. This contract-to-permanent position offers an opportunity to work in the communications industry, where you'll engage with customers, survey data intake, and ensure positive experiences. If you thrive in a dynamic environment and enjoy problem-solving, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional service to customers, ensuring their satisfaction and resolving issues effectively.</p><p>• Manage outbound calls, maintaining an attentive and courteous demeanor.</p><p>• Collaborate with team members to meet service goals and improve processes.</p><p>• Maintain detailed and accurate records of customer interactions.</p><p>• Self-schedule for available shifts, ensuring a minimum of 32 hours per week.</p><p>• Follow company policies and procedures to uphold service standards.</p><p>• Adapt to changing priorities and customer needs with flexibility and attention to detail.</p>
We are looking for a highly reliable and detail-oriented Customer Service Representative to join our team in Mount Pleasant, South Carolina. This is a contract-to-permanent position that requires flexibility to work rotating shifts, including weekends and holidays. The ideal candidate will excel at data entry, customer interactions, and maintaining a positive attitude in a fast-paced environment.<br><br>Responsibilities:<br>• Handle inbound and outbound calls professionally while addressing customer inquiries and concerns.<br>• Accurately process orders and input data into company systems with a focus on precision.<br>• Provide exceptional customer service by resolving issues promptly and effectively.<br>• Collaborate with team members to ensure customer satisfaction and seamless communication.<br>• Maintain availability during weekends and holidays to support business needs.<br>• Uphold a high level of dependability and punctuality in fulfilling scheduled shifts.<br>• Perform heavy data entry tasks with attention to detail and accuracy.<br>• Follow established procedures and guidelines for customer interactions and data management.<br>• Adapt to a rotating schedule and prioritize tasks efficiently.
<p>We are looking for a dedicated Customer Service Representative to join a retail team in Indianapolis, Indiana. In this role, you will assist customers with design and upholstery selections, manage orders, and set up accounts, providing exceptional service throughout the process. This is a Contract to permanent position, offering a pathway to long-term employment for the right candidate.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide front-line customer service in a retail environment, ensuring a positive experience for both retail and commercial clients.</p><p>• Assist customers in making design and upholstery selections, offering guidance and product knowledge.</p><p>• Process customer orders efficiently and accurately, maintaining attention to detail.</p><p>• Set up and manage customer accounts, ensuring all information is entered correctly into the system.</p><p>• Handle inbound and outbound calls professionally to address customer inquiries and resolve issues.</p><p>• Utilize intermediate computer skills to navigate systems and complete tasks.</p><p>• Work collaboratively with team members to ensure smooth operations and customer satisfaction.</p><p>• Maintain a flexible schedule, including availability for some Saturdays as required.</p><p>• Uphold company standards in service and professionalism at all times.</p>
<p>We are looking for a dedicated <strong>Weekend 3rd shift Spanish Bilingual</strong> Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills.</p><p><br></p><p>Hours for this position will be <strong>10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat.</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer issues effectively.</p><p>• Clearly explain product options, associated charges, and promotions to customers.</p><p>• Navigate customer service systems and tools efficiently to deliver timely assistance.</p><p>• Resolve routine problems using established procedures and seek guidance for complex issues.</p><p>• Maintain high-quality performance standards and meet call center metrics.</p><p>• Promote self-service tools such as organizational applications and web resources.</p><p>• Provide accurate quotes for rates and encourage customers to consider prepay options.</p><p>• Inform customers about new or upgraded products and services.</p><p>• Conduct additional tasks and responsibilities as assigned to support team objectives.</p>
<p>Position Overview</p><p>We are seeking a Customer Service Representative to support sales‑related customer interactions, promotions, installations, and ongoing communications. This role is responsible for maintaining positive customer relationships, resolving inquiries and complaints in compliance with consumer regulations, and contributing to customer education and satisfaction initiatives.</p><p>The position operates within well‑defined procedures and guidelines and requires a solid understanding of standard customer service routines. The ideal candidate is organized, service‑oriented, and comfortable managing multiple communication channels and operational tools.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide customer support related to sales, promotions, installations, and communications</li><li>Ensure customer claims and complaints are handled fairly, efficiently, and in compliance with consumer laws</li><li>Maintain strong customer relationships through professional and timely communication</li><li>Monitor and manage shared email inboxes and respond to customer inquiries</li><li>Support operational systems and tools, including:</li><li>Web operations systems</li><li>Inventory tracking</li><li>Staffing or scheduling assistance</li><li>ARO Manager platform</li><li>Develop and support initiatives to proactively inform and educate customers</li><li>Review customer survey feedback and assist with continuous improvement plans</li><li>Follow established procedures while handling a variety of routine customer service tasks</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis near Saddle Brook, New Jersey. In this role, you will handle a variety of tasks aimed at ensuring smooth communication with clients and providing accurate administrative support. This position offers an excellent opportunity to contribute to customer satisfaction and operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Perform administrative tasks to support daily operations and ensure organized workflows.</p><p>• Conduct callback verifications to confirm critical customer and account details.</p><p>• Verify and update bank account information with accuracy and attention to detail.</p><p>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.</p><p>• Enter and process customer orders efficiently using appropriate systems.</p><p>• Utilize Microsoft Office tools to manage documentation and maintain records.</p><p>• Collaborate with team members to resolve customer issues and enhance service quality.</p><p>• Adapt to additional responsibilities as needed to support department goals.</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. <br> Respond to customer inquiries via phone, email, chat, or in person in a timely and detail oriented manner Resolve customer questions, concerns, and complaints by providing accurate information and appropriate solutions Process customer requests, orders, returns, or account updates as needed Document customer interactions and maintain accurate records in internal systems Escalate complex or unresolved issues to the appropriate team or supervisor Follow established policies, procedures, and service standards Meet or exceed performance metrics related to quality, productivity, and customer satisfaction Collaborate with internal teams to improve customer experience and resolve recurring issues
We are looking for a dedicated and success-driven Customer Service Representative to join our team in Minneapolis, Minnesota. This is a long-term contract position in the higher education industry, where you will play a pivotal role in connecting with prospective learners and supporting their journey. If you thrive in a fast-paced environment and excel at delivering exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to engage with leads, opportunities, and applications.<br>• Reach out to prospective learners who have requested information and provide thoughtful guidance.<br>• Support various call campaign initiatives based on organizational needs.<br>• Assess the needs of prospects and ensure efficient transfers to the appropriate team or individual, often handling over 100 calls daily.<br>• Serve as the welcoming point of contact for inbound callers and online chat inquiries.<br>• Identify and address caller needs, ensuring seamless transitions to the correct departments.<br>• Assist prospective learners, applicants, and current students with their inquiries and concerns.<br>• Share best practices and collaborate with the team to enhance service delivery.<br>• Perform administrative tasks and maintain accurate records as required.<br>• Manage multiple workflow tasks effectively throughout the day.