We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative in Phoenix, Arizona. In this long-term contract position, you will play a vital role in supporting homeowners by addressing inquiries, resolving issues, and ensuring excellent service. This is an exciting opportunity to become part of a collaborative environment where your contributions help deliver outstanding customer experiences.<br><br>Responsibilities:<br>• Provide courteous and attentive support to homeowners, ensuring their concerns and inquiries are promptly addressed.<br>• Handle a variety of inbound customer requests related to website assistance, escrow processes, payoff procedures, and more.<br>• Collaborate with the Originations department by referring eligible homeowners for refinancing opportunities.<br>• Conduct outbound collection efforts on accounts with varying levels of delinquency, including those less than 30 days past due.<br>• Escalate complex customer issues appropriately by identifying the correct internal teams and routing calls accordingly.<br>• Consistently meet or exceed performance targets and service expectations.<br>• Utilize internal software systems effectively and contribute suggestions for system improvements.<br>• Maintain a positive and adaptable approach when interacting with customers of diverse personalities.<br>• Demonstrate a commitment to teamwork and uphold company values in all interactions.
<p>Robert Half is seeking a talented, self-driven Customer Service Representative to join our client based in the South Metro. The Customer Service Representative position is a contract-to-hire opportunity that will start immediately. The Customer Service Representative will be asked to answer incoming customer calls, process and enter orders, problem-solve issues, and communicate effectively with a wide variety of contacts. Job responsibilities: </p><ul><li>Complete paperwork for receiving department for incoming clients </li><li>Enter receivable information into the computer</li><li>Complete paperwork for shipping</li><li>Handle main switchboard calls as needed</li><li>Greet customers and visitors and direct them appropriately in a professional manner</li><li>Enter inbound product loads</li><li>Sit on and participate in meetings and training seminars</li><li>Scan documents into the system</li></ul>
<p>As a Customer Service Representative, you will be the first point of contact for our client’s customers, ensuring they receive exceptional support and solutions. You will handle inquiries, resolve issues, and provide a positive customer experience across multiple communication channels.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Assist customers with questions, complaints, and product/service issues</li><li>Maintain accurate records of customer interactions in the system</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Provide feedback to improve customer satisfaction and company processes</li></ul><p><br></p>
<p>We are seeking a motivated and detail-oriented Customer Service Specialist for ongoing opportunities! In this role, you will play a key part in delivering exceptional support and solutions to our clients while maintaining high standards of professionalism and service. This position ideal for individuals who have a passion for customer satisfaction and enjoy working in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or live chat.</li><li>Provide accurate information about products, services, policies, and processes to clients.</li><li>Resolve customer complaints and escalate issues to appropriate departments when required.</li><li>Document customer interactions, feedback, and resolutions in the company’s CRM system.</li><li>Collaborate with internal teams to ensure customer needs are met efficiently.</li><li>Identify opportunities to improve customer experience and contribute ideas for enhancing service quality.</li><li>Meet or exceed performance goals, including response times, resolution rates, and customer satisfaction.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Petersburg, Virginia. In this role, you will be the first point of contact for customers, handling inquiries and providing exceptional support. This is a long-term contract position in the manufacturing industry, ideal for someone with a strong commitment to delivering outstanding service.<br><br>Responsibilities:<br>• Respond promptly and courteously to inbound customer inquiries via phone or email.<br>• Provide accurate information about products and services to ensure customer satisfaction.<br>• Process customer orders efficiently, ensuring accuracy in data entry and order details.<br>• Address and resolve customer complaints or issues with a focus on achieving positive outcomes.<br>• Manage a high volume of inbound and outbound calls while maintaining a friendly and detail-oriented demeanor.<br>• Collaborate with internal departments to resolve customer concerns and improve service delivery.<br>• Maintain up-to-date knowledge of company products, policies, and procedures to assist customers effectively.<br>• Document customer interactions and transactions accurately in the system.<br>• Identify opportunities for process improvements to enhance the customer experience.<br>• Follow company protocols and standards to ensure a consistent and high-quality service.
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p><p> </p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Whittier, California. In this role, you will serve as the primary point of contact for customers, providing timely information and resolving issues related to shipments and services. Your ability to collaborate across departments and maintain clear communication will be essential to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Address and resolve both domestic and international mail hold issues promptly.<br>• Document detailed notes in Salesforce for all hold cases and update client information as required.<br>• Act as a liaison between distribution centers and customers to ensure issues are resolved effectively.<br>• Collaborate with sales, operations, and other departments to resolve customer concerns.<br>• Identify customer needs proactively and provide tailored recommendations.<br>• Conduct customer training sessions on web portal usage and company-specific data systems.<br>• Maintain high service levels by ensuring thorough communication, project implementation, and follow-up.<br>• Foster a team-oriented environment to enhance collaboration and efficiency.<br>• Adapt to flexible work schedules based on business requirements.<br>• Perform additional duties as assigned to support operational goals.
We are looking for a dedicated Customer Service Representative to join our team in Collierville, Tennessee. In this long-term contract position, you will play a vital role in delivering exceptional customer experiences through effective communication and problem-solving skills. You will handle a variety of tasks, including managing inbound and outbound calls, data entry, and scheduling appointments.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and resolving issues.<br>• Manage outbound calls to follow up on customer concerns or provide additional information.<br>• Perform accurate data entry to maintain and update customer records and order information.<br>• Handle email correspondence to address customer questions and provide timely updates.<br>• Schedule appointments efficiently while coordinating with customers and internal teams.<br>• Utilize Microsoft Excel and Word to track, document, and organize customer interactions.<br>• Process orders with precision, ensuring all details are entered correctly.<br>• Maintain a positive and helpful attitude to ensure customer satisfaction during every interaction.<br>• Collaborate with team members to improve service processes and resolve complex customer issues.
<p>At Robert Half, we partner with leading companies to connect skilled professionals with rewarding opportunities. Our client is seeking a dedicated <strong>Customer Service Representative</strong> to help provide exceptional service and support to their customers. If you have strong communication skills, a problem-solving mindset, and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, and other communication channels promptly and professionally.</li><li>Provide accurate information about products, services, and policies to customers.</li><li>Resolve customer complaints and ensure timely issue resolution.</li><li>Build rapport with customers and elevate their experience with personalized service.</li><li>Keep detailed records of interactions in the customer relationship management (CRM) system.</li><li>Support cross-functional teams by providing valuable customer insights and feedback.</li><li>Collaborate with internal departments to address customer concerns and improve processes.</li><li>Maintain a positive, empathetic, and professional attitude toward all customers.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
<p>We are seeking a personable and professional <strong>Customer Service Representative</strong> to join our team and serve as the first point of contact for our customers. This role involves handling inbound calls, resolving inquiries, addressing customer concerns, and delivering an exceptional customer experience. The ideal candidate will exhibit excellent communication skills, a solution-oriented mindset, and the ability to multitask in a high-volume call center environment.</p>
<p>Do you have exceptional communication skills, a passion for helping others, and a knack for solving problems? Robert Half is seeking a Customer Service Representative to join a local and growing organization! We're looking for an enthusiastic and detail-oriented individual to provide top-notch support to our clients and customers, ensuring satisfaction and fostering positive relations.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a skilled Customer Service Representative, you will be the first point of contact for customers, helping resolve inquiries and ensuring an outstanding customer experience. You will:</p><ul><li>Efficiently answer, manage, and document customer inquiries through phone, email, and/or chat platforms.</li><li>Resolve customer issues by identifying solutions and taking ownership of cases from start to finish.</li><li>Maintain up-to-date knowledge of company products and services to provide accurate information and assistance.</li><li>Proactively identify challenges and escalate any complex issues, collaborating with appropriate teams to provide timely resolutions.</li><li>Provide constructive feedback to improve operations and enhance customer support processes.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Loveland, Ohio. This Contract-to-Permanent position involves supporting the maintenance of way market by managing customer interactions, processing orders, and ensuring a seamless experience. The role focuses on handling quotations, sales, shipments, and invoicing for a variety of products, including track tools, abrasives, welding materials, and more.<br><br>Responsibilities:<br>• Create and provide accurate price quotations while addressing customer inquiries related to pricing.<br>• Prepare detailed estimates and proposals, ensuring customer databases are updated with accurate information.<br>• Process and manage orders using the current system, with potential future transitions to new platforms.<br>• Respond to customer inquiries regarding orders, deliveries, shipments, and invoices in a timely and detail-focused manner.<br>• Build and maintain strong relationships with customers to foster trust and long-term partnerships.<br>• Maintain and update internal systems with accurate records and documentation.<br>• Assist in accounts receivable collections as needed, ensuring timely payment resolutions.<br>• Collaborate with suppliers to gather information on pricing, orders, and delivery schedules.<br>• Support marketing efforts by contributing to the development of materials and new product listings.<br>• Provide regular updates to management on market trends and potential business opportunities.
<p>We are looking for a dedicated Customer Service Representative to join our team in Springfield, Ohio. In this role, you will play a key part in providing exceptional support to customers by managing inquiries, processing orders, and maintaining effective communication. This is a long-term contract position offering the opportunity to work in a dynamic manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries promptly and professionally, ensuring their needs are met.</p><p>• Process customer orders accurately and efficiently, maintaining a high level of attention to detail.</p><p>• Manage a workflow for supplier approvals using online tools and ensure timely follow-ups.</p><p>• Coordinate uniform orders, including tracking shipments, resolving issues, and maintaining records.</p><p>• Communicate with suppliers and internal teams to address questions and provide updates on order statuses.</p><p>• Support vehicle fleet communications and assist drivers with their needs.</p><p>• Follow up on equipment rental invoices weekly to ensure timely processing and resolution.</p><p>• Maintain and update supplier agreements and related documentation.</p><p>• Provide clear communication to customers and suppliers, setting realistic expectations and deadlines.</p><p>• Handle multiple tasks efficiently while maintaining strong organizational skills.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
<p>We are seeking a motivated and detail-oriented Customer Service Specialist for ongoing opportunities. In this role, you will play a key part in delivering exceptional support and solutions to our clients while maintaining high standards of professionalism and service. This is an ongoing position ideal for individuals who have a passion for customer satisfaction and enjoy working in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or live chat.</li><li>Provide accurate information about products, services, policies, and processes to clients.</li><li>Resolve customer complaints and escalate issues to appropriate departments when required.</li><li>Document customer interactions, feedback, and resolutions in the company’s CRM system.</li><li>Collaborate with internal teams to ensure customer needs are met efficiently.</li><li>Identify opportunities to improve customer experience and contribute ideas for enhancing service quality.</li><li>Meet or exceed performance goals, including response times, resolution rates, and customer satisfaction.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Springhill, LA on a long-term contract basis. In this role, you will play a vital part in ensuring customer satisfaction by managing order processes, addressing inquiries, and maintaining clear communication. This position offers an opportunity to work in a collaborative environment while honing your skills in customer service and administrative functions.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter and maintain customer orders using word processing and spreadsheet tools.</p><p>• Monitor order progress to ensure timely deliveries and adherence to forecasted commitments.</p><p>• Address customer inquiries and requests promptly, providing clear and detail-focused responses.</p><p>• Prepare concise reports, documentation, and correspondence with guidance from supervisors and experienced team members.</p><p>• Collaborate with team members to ensure seamless account coverage and efficient operations.</p><p>• Book customer orders in a timely and precise manner, ensuring data accuracy.</p><p>• Support the team in performing activities that improve workflow and enhance customer service.</p><p>• Maintain organized records and documentation to facilitate effective communication and reporting.</p><p>• Resolve routine customer concerns, escalating complex issues when necessary.</p>
We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
<p>Robert Half is seeking a Customer Service Representative for our client in New Orleans, Louisiana. This short-term contract to full time position requires a detail-oriented individual with experience in call center operations and strong communication skills. The ideal candidate will contribute to resolving customer inquiries efficiently while gaining knowledge of housing programs such as Tax Credit and Voucher initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls with professionalism and empathy.</p><p>• Address and resolve issues related to housing programs, including Tax Credit and Voucher systems.</p><p>• Maintain accurate records of customer interactions through data entry.</p><p>• Manage email correspondence to assist customers with inquiries and provide timely responses.</p><p>• Handle outbound calls to follow up on unresolved concerns.</p><p>• Schedule appointments for housing-related services and ensure proper coordination.</p><p>• Utilize Microsoft Excel and Word for tracking and reporting purposes.</p><p>• Ensure compliance with Fair Housing regulations during all interactions.</p><p>• Assist with order entry for housing-related programs and services.</p><p>• Demonstrate a thorough understanding of Low-Income Tax Credit Housing (LITCH) policies.</p>
We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. This is a contract position where you will play a critical role in scheduling patients for preventative health care screenings. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.<br><br>Responsibilities:<br>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.<br>• Handle a minimum of 70-80 calls per day to maintain productivity standards.<br>• Utilize computer systems to track and manage scheduling data effectively.<br>• Collaborate with experienced employees during training and transition to working independently.<br>• Maintain professionalism while managing interruptions and prioritizing tasks.<br>• Apply medical knowledge to assist patients and enhance scheduling processes.<br>• Demonstrate familiarity with healthcare systems, including EMR and TRICARE.<br>• Ensure adherence to business casual dress code while engaging with patients and team members.<br>• Provide excellent customer service to address patient inquiries and concerns.<br>• Follow established protocols and guidelines to meet organizational goals.
<p><strong>Customer Support Representative – Software Company</strong></p><p>Our client, a rapidly growing software company is seeking a <strong>Customer Support Representative</strong> to join their close-knit and dynamic team. This is an exciting opportunity to be part of a collaborative environment where technology, problem-solving, and the legal industry intersect.</p><p><strong>Why the Role is Open:</strong></p><p> The company is experiencing and is expanding the customer support team to keep up with demand. </p><p><strong>About the Role:</strong></p><p> As a <strong>Customer Support Representative</strong>, you’ll handle inbound customer inquiries (via a ticketing system similar to email) from attorneys and law firm staff, averaging 20–30 tickets per day. You’ll also make occasional outbound follow-ups to ensure client issues are resolved quickly and thoroughly.</p><p>This role of <strong>customer support is </strong>perfect for someone who enjoys both client interaction and technical problem-solving. You’ll also have opportunities to participate in company projects, including AI initiatives and process improvement efforts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound support tickets from attorneys and legal teams with professionalism and empathy.</li><li>Ask thoughtful, investigative questions (who, what, when, why) to fully understand each client’s issue before providing a solution.</li><li>Troubleshoot issues within the company’s proprietary software, learning its technical functions quickly.</li><li>Collaborate with internal teams to escalate or resolve complex issues.</li><li>Contribute to ongoing tech-related projects, including AI-driven improvements.</li></ul><p>This role is 100% in office. </p><p><br></p>
We are looking for a skilled and customer-focused Customer Service Representative to join our team in Fort Mill, South Carolina. This is a Contract to permanent position, offering an excellent opportunity to grow within a dynamic and detail-oriented environment. In this role, you will serve as the primary point of contact for customers, ensuring their needs are met with efficiency and care.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing clear and accurate information.<br>• Proactively update customers on the status of their orders and anticipate their needs based on the product or service stage.<br>• Address and resolve customer complaints with a detail-oriented approach, turning challenges into opportunities to build stronger relationships.<br>• Inform customers about additional products and services that may align with their needs.<br>• Manage inbound and outbound calls with a focus on delivering excellent customer service.<br>• Accurately process order entries and ensure all customer information is up-to-date.<br>• Collaborate with internal teams to resolve customer issues efficiently and effectively.<br>• Maintain a positive and empathetic attitude while interacting with customers to enhance their overall experience.<br>• Ensure all communications are documented properly to track customer interactions and follow-up needs.
<p>Robert Half has an excellent career opportunity for an articulate, highly skilled customer service representative. Do you love building solid customer relationships? Then this position may be for you. </p><p><br></p><p>How you will make an impact:</p><ul><li>Follows internal/external policies and procedures</li><li>Answer, screen and forward incoming phone calls</li><li>Greet and welcome guests: customers, vendors and visitors</li><li>Process orders received by phone/fax from customers and sales representatives</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. In this role, you will play a key part in providing exceptional support to customers, ensuring their needs are met efficiently and with great attention to detail. This is an excellent opportunity to contribute to a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by responding promptly to client inquiries and resolving concerns effectively.</p><p>• Accurately process customer orders, ensuring all details are correctly entered into the system.</p><p>• Prepare and provide detailed quotes to customers, ensuring clarity and accuracy.</p><p>• Collaborate with internal teams to ensure timely delivery of products and services.</p><p>• Maintain up-to-date records of customer interactions and transactions.</p><p>• Identify opportunities to improve customer satisfaction and suggest solutions to enhance service quality.</p><p>• Assist in managing and updating customer accounts as needed.</p><p>• Communicate product information and updates to customers in a clear and precise manner.</p><p>• Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency.</p>
<p>We are looking for a skilled and adaptable Bilingual Spanish Customer Service Representative to join our team in Delray Beach, Florida. The ideal candidate will thrive in a fast-paced environment, demonstrate strong communication skills, and efficiently manage multiple responsibilities while maintaining a detail-oriented demeanor.</p><p><br></p><p>Responsibilities:</p><p>• Communicate clearly and effectively in both English and Spanish.</p><p>• Learn and adhere to company processes to ensure accurate and timely support.</p><p>• Manage and organize daily tasks and responsibilities in a fast-paced environment.</p><p>• Follow up on accounts and documents, ensuring all necessary actions are taken to resolve issues.</p><p>• Handle sensitive documents, both electronic and physical, with accuracy and confidentiality.</p><p>• Schedule and coordinate account follow-ups to meet deadlines and address customer needs.</p><p>• Present information and respond to questions from customers and management in a detail-oriented manner.</p><p>• Exhibit flexibility and adaptability to meet changing priorities and requirements.</p><p>• Maintain a cooperative and polite attitude while addressing customer inquiries and concerns</p>
