247 Results for Customer Support Representative Jobs

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Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative to support our construction team by handling client inquiries, coordinating service requests, and ensuring smooth communication between customers, vendors, and internal departments. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer questions by phone, email, and in person regarding projects, service schedules, orders, and account information.</li><li>Enter, update, and maintain customer records, job details, and service requests in internal systems.</li><li>Coordinate with project managers, field staff, vendors, and dispatch teams to provide timely updates to customers.</li><li>Process work orders, invoices, purchase orders, and other construction-related documentation.</li><li>Resolve customer concerns professionally and escalate complex issues when needed.</li><li>Track order status, material deliveries, and appointment schedules to ensure accurate communication.</li><li>Support administrative tasks such as filing, scanning, and preparing reports.</li><li>Maintain confidentiality and follow company procedures for recordkeeping and customer communication.</li></ul>
2026-09-24T00:00:00Z

Customer Service Representative

Santa Fe Springs, CA
onsite
Temporary to Hire
21 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys supporting customers, managing order details, and working closely with internal departments in a fast-paced onsite environment. The right candidate will bring strong communication skills, accuracy in administrative tasks, and confidence using basic computer applications such as Word and Excel. Responsibilities: • Process customer purchase orders accurately and prepare associated documentation for timely fulfillment. • Partner with production, inventory, and scheduling teams to confirm item availability and coordinate delivery timelines. • Arrange outbound shipments and maintain shared scheduling tools with current order and delivery information. • Respond to customer questions professionally by phone, email, and in person while providing clear service updates. • Support day-to-day administrative tasks such as data entry, document organization, and record maintenance. • Provide light reception coverage by welcoming visitors and routing incoming calls to the appropriate contacts.
2026-09-28T00:00:00Z

Customer Service Representative

Carson, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge. Responsibilities:• Respond to customer questions through phone and email with clear, accurate, and timely information.• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.
2026-09-30T00:00:00Z

Customer Service Representative

Wilmington, MA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity. Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. A Bachelor's Degree is preferred. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function. If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!
2026-10-01T00:00:00Z

customer service representative

Farmington, NY
onsite
Temporary / Contract
21 - 21 USD / Hourly
Position OverviewWe are seeking a friendly, organized, and customer-focused Customer Service Representative to join a growing generator and power solutions company. This position will serve as a primary point of contact for customers, helping coordinate service needs, answer questions, schedule appointments, and ensure a positive customer experience from start to finish.Key Responsibilities<ul><li>Answer incoming customer calls and emails in a professional and timely manner.</li><li>Assist customers with service requests, questions, scheduling, and general inquiries.</li><li>Schedule maintenance, inspections, repairs, and other service appointments.</li><li>Coordinate with field technicians and internal teams to ensure customer needs are addressed.</li><li>Provide updates to customers regarding service appointments, repairs, and timelines.</li><li>Enter and maintain accurate customer and service information in company systems.</li><li>Follow up with customers regarding completed work, outstanding issues, and future service needs.</li><li>Assist with resolving customer concerns and escalating issues when appropriate.</li><li>Prepare or assist with service documentation, work orders, and basic invoicing.</li><li>Maintain a high level of professionalism while handling multiple customer requests in a fast-paced environment.</li></ul>
2026-09-24T00:00:00Z

Customer Service Representative

Tuckahoe, NY
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Customer Service Representative to support clients in New York with responsive service and thoughtful problem-solving. In this role, you will help customers navigate technology solutions, strengthen long-term relationships, and coordinate with internal partners to address questions efficiently. This is an excellent opportunity for someone who enjoys working in a fast-paced setting and wants to grow with a company serving sports organizations and collegiate athletic programs. Responsibilities: • Respond to customer inquiries and provide timely support across phone, email, and related service channels. • Investigate product or service concerns, identify root causes, and partner with internal teams to bring issues to resolution. • Guide new clients through the onboarding process and help them become confident using company technology platforms. • Deliver ongoing customer education and support to encourage successful product adoption and satisfaction. • Maintain accurate client records, case notes, and account updates within CRM and related administrative systems. • Build trusted relationships with customer accounts by communicating clearly, following through on requests, and promoting a positive service experience. • Manage multiple service needs at once while keeping tasks organized and ensuring deadlines and follow-ups are completed. • Support account-related administrative activities, including documentation, data entry, and coordination of customer information.
2026-09-15T00:00:00Z

Customer Service Representative

Wellesley, MA
onsite
Temporary to Hire
17 - 18.25 USD / Hourly
Robert Half's candidate in Wellesley is looking for a Customer Service Representative! Responsibilities: - Incoming calls - Customer Service - Order entry - Billing vendors - Collecting payments - Submitting claims Start Date: Thursday October 1st Duration: 6 months to permanent Hours: M-T 8:30-5 Pay: 17+
2026-09-30T00:00:00Z

Customer Service Representative

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a Patient Access Specialist to support front-end patient services in a busy healthcare setting in Roanoke, Virginia. This contract to permanent oppportunity is ideal for someone who enjoys helping patients, maintaining accurate information, and keeping daily administrative workflows organized. The person in this role will serve as a key point of contact for patients and visitors while helping ensure each interaction is handled efficiently and professionally. Responsibilities:• Greet patients and visitors in a courteous manner and create a welcoming experience from arrival through check-in.• Complete patient intake tasks by entering demographic details, confirming coverage information, and maintaining accurate records.• Coordinate appointment scheduling, send confirmations, and assist with follow-up changes to support clinic operations.• Receive payments such as co-pays and reconcile daily collections with accuracy and attention to detail.• Partner with medical and administrative staff to keep patient movement and office activity running smoothly throughout the day.• Respond to patient questions and concerns with professionalism, and route more complex issues to the appropriate team members when needed.• Safeguard sensitive health information by following privacy standards and established confidentiality procedures.
2026-09-14T00:00:00Z

Customer Service Representative

Freeport, NY
onsite
Temporary / Contract
24 - 24 USD / Hourly
As a Call Center Representative, you will be the first point of contact for customers seeking assistance with inquiries, requests, or concerns. You will handle a high volume of inbound and outbound calls, providing professional and courteous support to ensure a positive customer experience. This position requires excellent communication skills, problem-solving abilities, and a dedication to delivering outstanding service.
2026-09-17T00:00:00Z

Customer Service Representative

Louisville, KY
remote
Temporary to Hire
15 - 15 USD / Hourly
We are looking for a Customer Service Representative to support customer outreach and service operations. This long-term contract opportunity is well suited for someone who communicates clearly, works comfortably in a remote setting, and can manage frequent phone-based interactions with accuracy and consistency. The role involves handling high-volume outbound and customer service calls, documenting information carefully, and delivering a positive experience during each interaction. This is a remote position, however, you must live in the state of Kentucky for this role. The hours for the position are Monday-Friday, 10am-7pm EST. Responsibilities:• Place a large number of outbound calls each day while maintaining a detail-oriented and customer-focused approach.• Respond to customer questions, provide accurate information, and guide callers through next steps as needed.• Enter and update customer details, order information, and call outcomes with a high level of accuracy.• Maintain consistent communication standards by listening carefully and addressing concerns effectively.• Work independently in a remote environment while meeting productivity and quality expectations.• Use employer-required equipment setup standards, including a wired internet connection and approved computer accessories, to ensure reliable performance.• Support order-related activities and general customer service tasks across inbound and outbound interactions.
2026-09-29T00:00:00Z

Customer Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are seeking a Customer Service Representative to provide exceptional customer support and ensure accurate order processing. This role serves as a key point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to support order fulfillment and customer satisfaction. Responsibilities:<ul><li>Process customer orders accurately, ensuring all account details, pricing, and order information are entered correctly.</li><li>Provide customers with updates on order status, shipping schedules, delays, and additional information needed to complete requests.</li><li>Respond to customer inquiries and resolve issues in a professional and timely manner.</li><li>Monitor and manage online orders, process updates, and maintain ongoing communication with customers.</li><li>Maintain accurate records of customer interactions, concerns, and resolutions.</li><li>Collaborate with internal departments, including sales, marketing, production, and shipping, to support customer needs.</li><li>Answer inbound calls and provide information regarding products, services, and company offerings.</li><li>Process credit card transactions and assist with shipment tracking, delivery coordination, and issue resolution.</li><li>Prepare quotes, create purchase orders, process invoices, maintain files, review reports, and support special projects as needed.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Summerville, SC
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Bilingual Customer Service Representative in Summerville, SC. This contract-to-permanent opportunity is ideal for someone who enjoys assisting customers, resolving account issues, and maintaining accurate records in a fast-paced office setting. The role combines customer communication, payment processing, account updates, and administrative coordination. If you are fluent in Spanish, and pride yourself on your customer service skills, apply now! Responsibilities:• Manage incoming mail, organize office documents, and maintain accurate filing systems for customer and account records.• Assist customers by answering questions, addressing service concerns, and helping resolve billing or account-related issues through clear communication.• Record payments, post account activity in the system, and apply applicable charges such as deposits, fees, and service-related transactions.• Reconcile the daily cash drawer by reviewing transaction details, matching reports to deposits, and preparing records for proper filing.• Create and update customer profiles, including new service setup, final account processing, and meter-related information entry.• Prepare and distribute account reports, correspondence, copies, and billing-related documents requested by leadership or partner departments.
2026-09-21T00:00:00Z

Customer Service Representative

York, PA
onsite
Temporary / Contract
21 - 24 USD / Hourly
Ready to be part of a team driving a major business transformation? We're looking for a customer-focused, detail-oriented Customer Service Representative to play a key role in supporting a growing organization through a critical ERP transition and business integration. This isn't just a customer service position. It's an opportunity to bring valuable expertise, make an immediate impact, and help ensure seamless operations as the company transitions from QAD to SAP S/4HANA. Your knowledge and support will be instrumental in keeping customers happy, orders moving, and business running smoothly. What You'll Do:<ul><li>Process and manage customer orders with accuracy and efficiency.</li><li>Provide exceptional customer support and order status updates.</li><li>Coordinate with logistics and shipping teams to ensure on-time delivery.</li><li>Maintain accurate records and data within ERP systems.</li><li>Help preserve critical QAD knowledge during an important system transition.</li><li>Partner with internal teams to solve problems and keep operations moving.</li><li>Thrive in a fast-paced environment where your contributions truly matter.</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Yorktown Heights, NY
onsite
Temporary / Contract
18 - 21 USD / Hourly
Our client is seeking a Contract Customer Service Representative to provide administrative and customer support in a stable, fast-paced office environment. This position is ideal for an administrative professional looking to expand their skill set and grow within a close-knit organization. The role will involve a combination of customer service, data entry, and general office support responsibilities, with opportunities for increased responsibility as the business continues to grow.
2026-09-30T00:00:00Z

Customer Service Representative

Manasquan, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support health insurance enrollment operations in New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing detailed information accurately, and working in a structured customer-focused environment. The team provides thorough training, making this a strong fit for candidates who bring strong administrative and communication skills, even without prior industry experience. Responsibilities: • Assist individuals with benefits enrollment questions and provide clear, attentive support throughout the process • Enter and update numeric and alphanumeric information with a high degree of accuracy in internal systems • Review forms and submitted details for completeness, consistency, and potential discrepancies • Communicate with customers and team members using email and other standard office tools to resolve outstanding items • Maintain organized electronic records and documentation related to enrollment activity • Use Microsoft Excel, Word, and Outlook to track work, prepare communications, and manage daily tasks • Follow established procedures, training guidelines, and quality standards while handling sensitive information • Contribute to a high-volume service environment by managing assigned tasks efficiently and meeting deadlines
2026-09-22T00:00:00Z

Customer Service Representative

Atlanta, GA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a medical devices organization in Atlanta, Georgia in a Contract to Permanent capacity. In this role, you will assist customers with product-related questions, resolve service concerns, and provide thoughtful support that builds confidence in the company’s offerings. This opportunity is ideal for someone who thrives in a high-volume environment, communicates clearly, and enjoys combining customer care with technical problem-solving. Responsibilities: • Respond to incoming customer inquiries by phone or other support channels, delivering timely and attentive assistance. • Investigate service concerns and technical issues, identify root causes, and work toward effective resolutions while meeting service expectations. • Record customer conversations, case details, and follow-up actions accurately within internal platforms such as Salesforce. • Route complex or unresolved matters to the appropriate teams to ensure issues are addressed completely and efficiently. • Explain products, services, and basic troubleshooting steps in a clear manner that helps customers feel informed and supported. • Maintain a positive customer experience by handling each interaction with patience, accuracy, and care. • Balance multiple tasks in a fast-paced setting while staying aligned with productivity, quality, and response metrics.
2026-09-16T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers through a fast-paced call center environment. This Long-term Contract position is ideal for someone who enjoys helping customers, handling high volumes of inbound calls, and ensuring accurate order processing. The person in this role will provide attentive service, resolve routine inquiries, and contribute to a smooth customer experience through clear communication and dependable follow-through. Responsibilities: • Respond to incoming customer calls promptly and provide courteous, solution-focused support. • Assist customers with questions related to orders, products, account details, and general service needs. • Enter customer orders accurately into the appropriate system and verify information for completeness. • Handle a steady volume of call center interactions while maintaining service quality and consistency. • Make outbound calls when needed to clarify order details, provide updates, or follow up on customer requests. • Document customer conversations, actions taken, and relevant updates in internal records. • Resolve routine service issues efficiently and escalate more complex concerns to the appropriate team. • Support day-to-day customer service operations by maintaining accurate information and meeting response expectations.
2026-10-02T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order management for a food and food processing operation in Syracuse, New York. This Long-term Contract position is ideal for someone who communicates clearly, stays organized under pressure, and takes pride in delivering dependable service. The person in this role will handle order-related inquiries, coordinate with internal teams, and help maintain strong customer relationships through accurate follow-up and responsive support. Responsibilities: • Respond to inbound customer questions regarding order progress, product details, and general service needs with accuracy and professionalism. • Enter new orders and update existing requests in company systems while following established service and documentation standards. • Manage return requests and related records, ensuring each case is handled promptly and in accordance with departmental guidelines. • Partner with the credit team to investigate disputed charges and support timely resolution of account concerns. • Track scheduled customer call activity and maintain complete daily records of interactions and outcomes. • Communicate recurring service issues, customer complaints, and process gaps to management to support continuous improvement. • Build positive customer relationships by providing attentive follow-up and identifying opportunities to strengthen satisfaction and loyalty. • Support sales growth by following up on potential opportunities, promoting relevant products when appropriate, and assisting with daily route settlement and load verification in coordination with distribution. • Participate in training sessions, reconcile customer payment-related documentation, and address discrepancies before the end of the workday, including overtime when needed.
2026-10-02T00:00:00Z

Customer Service Representative

Jacksonville, FL
onsite
Temporary / Contract
16.15 - 18.7 USD / Hourly
We are looking for a bilingual Spanish Customer Service Representative to support customers through a contract assignment while working fully onsite in our Jacksonville, Florida offices. This role is ideal for someone who communicates clearly in both English and Spanish, enjoys helping people, and can manage a steady flow of phone-based customer interactions. The position focuses on delivering responsive service, handling inquiries accurately, and supporting order-related requests in a fast-paced call center environment. Responsibilities:• Respond to incoming customer calls in English and Spanish, providing clear, attentive assistance and resolving questions efficiently.• Place outbound calls as needed to follow up on customer requests, confirm details, or provide updates on service and order status.• Enter customer orders and related information into company systems with a high level of accuracy and attention to detail.• Address service concerns promptly by identifying customer needs, offering appropriate solutions, and ensuring a positive experience.• Maintain thorough and organized records of conversations, transactions, and follow-up actions completed during each interaction.• Support day-to-day call center operations by managing a consistent volume of inbound and outbound communication while meeting service expectations.• Escalate more complex issues to the appropriate internal teams when resolution requires additional support or specialized handling.
2026-10-01T00:00:00Z

Customer Service Representative

Brooklyn, NY
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy healthcare-related service environment in Brooklyn, New York. This Contract position is ideal for someone who communicates clearly, responds with empathy, and can manage a high volume of customer interactions with accuracy. The person in this role will assist callers, process service-related information, and help ensure each interaction is handled professionally and efficiently. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a range of service-related questions. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers. • Enter orders and related information into internal systems with close attention to accuracy and completeness. • Address customer concerns by gathering relevant details, offering appropriate solutions, and escalating complex matters when necessary. • Maintain organized records of conversations, service actions, and transaction details to support smooth ongoing service. • Deliver a positive call center experience by balancing efficiency, professionalism, and compassion in every interaction.
2026-10-02T00:00:00Z

Customer Service Representative

Sussex, WI
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a team in Sussex, Wisconsin in a contract capacity. This position focuses on supporting customers through accurate quote preparation, order processing, and responsive communication that helps create a smooth end-to-end experience. The ideal candidate brings a strong service mindset, works well across departments, and is comfortable managing multiple priorities while maintaining accuracy and follow-through. Responsibilities:• Prepare and process customer quotes, sales orders, and related transactions with a high level of accuracy and timeliness.• Monitor open orders and follow up proactively with customers regarding status updates, changes, and next steps.• Coordinate revisions, rush requests, and other order adjustments to help meet customer expectations and business requirements.• Administer subscription and contract records for platform and cellular services, ensuring details remain current and organized.• Partner with internal teams to address customer questions, resolve issues, and communicate information clearly throughout the order lifecycle.• Maintain thorough documentation of customer interactions, order activity, and service updates within CRM and related systems.• Recommend practical improvements to quoting, order handling, and service workflows to support greater efficiency and consistency.• Contribute to team performance goals by delivering strong service results, supporting KPI targets, and helping enhance the overall customer experience.• Represent the voice of the customer by sharing feedback and insights that support better service and cross-functional decision-making.• Perform additional assigned duties as needed to support daily operations and customer needs.
2026-10-02T00:00:00Z

Customer Service Representative

Santa Barbara, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dependable Customer Service Representative to support daily customer interactions in Santa Barbara, California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing order details accurately, and handling a steady volume of phone-based communication. The role includes both customer support and administrative tasks, with training provided to help you succeed in the position. Responsibilities: • Respond to incoming customer calls professionally and provide timely assistance with questions, requests, and service needs. • Place outbound calls as needed to follow up on customer inquiries, confirm information, or support ongoing service activities. • Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time. • Maintain up-to-date records by inputting and reviewing customer and order information in company databases. • Resolve routine service issues by gathering details, identifying solutions, and escalating more complex concerns when appropriate. • Support day-to-day customer service operations by balancing phone communication with data entry and order-related tasks.
2026-10-01T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Mandarin/Cantonese Customer Service Representative to support members in a fast-paced healthcare environment in Westminster, California. This is a Contract position focused on delivering clear, compassionate assistance, resolving benefit and service questions, and guiding callers toward the best available solutions. The ideal candidate brings prior call center or customer support experience, communicates effectively with diverse populations, and can balance accuracy, empathy, and efficiency throughout each interaction. Responsibilities:• Respond to inbound member inquiries and evaluate each situation carefully to provide accurate guidance on benefits, coverage, and available plan choices.• Investigate service concerns by gathering relevant details, explaining next steps, and ensuring members receive timely and complete resolution whenever possible.• Route complex or sensitive issues to supervisors or partner departments when additional review or specialized support is needed.• Take part in outbound calling initiatives and retention-focused outreach efforts assigned by leadership to strengthen member engagement.• Maintain precise records of conversations, actions taken, and required follow-up in designated systems in accordance with departmental standards.• Adhere to established operating procedures, job aids, and compliance expectations while identifying workflow issues and recommending practical improvements.• Contribute to team effectiveness by participating in coaching sessions, staff meetings, and ongoing training activities.• Support organizational and regulatory compliance by following applicable federal, state, and company guidelines in all member interactions.• Perform additional customer service and administrative duties as needed to meet department goals.
2026-10-02T00:00:00Z

Customer Service Representative

Valley Center, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
A growing professional services company is seeking a Customer Service Representative to join its client support team. This position is less of a traditional call-center role and more focused on building relationships, managing client requests, coordinating internally, and making sure customers receive timely answers. You’ll be the person clients can count on when they need help — whether that means answering a question, coordinating with another department, researching an issue, or simply following up when you said you would.Responsibilities:<ul><li>Serve as a primary point of contact for assigned customers</li><li>Respond to phone and email inquiries</li><li>Research customer questions and provide accurate answers</li><li>Track requests from beginning to resolution</li><li>Coordinate with internal departments to resolve issues</li><li>Schedule appointments, services, or follow-up calls as needed</li><li>Maintain detailed customer records</li><li>Update CRM information and account notes</li><li>Process service requests and account changes</li><li>Prepare correspondence and customer documentation</li><li>Monitor outstanding requests and proactively follow up</li><li>Escalate complex issues to the appropriate team member</li><li>Identify opportunities to improve the customer experience</li><li>Assist with general administrative projects</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Rancho Santa Fe, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
A well-established North County manufacturer is looking for a Customer Service Representative to serve as the day-to-day point of contact for customers placing orders, checking shipment status, and resolving account questions. This is a great role for someone who enjoys being busy, communicating with people throughout the day, and taking ownership of an issue from the initial call through resolution.What You’ll Handle:<ul><li>Respond to customer inquiries by phone and email</li><li>Enter and process customer orders</li><li>Provide order status and shipment updates</li><li>Coordinate with warehouse and shipping teams</li><li>Resolve order discrepancies, shortages, and delivery issues</li><li>Prepare quotes and provide basic product information</li><li>Maintain accurate customer account information</li><li>Process returns, credits, and replacement orders</li><li>Follow up on open customer issues</li><li>Communicate product availability and expected delivery dates</li><li>Document customer interactions in the company system</li><li>Partner with sales, operations, and accounting teams</li><li>Identify recurring customer issues and escalate when appropriate</li></ul>
2026-10-02T00:00:00Z

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247 results for Customer Support Representative jobs