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262 results for Customer Support Representative jobs

Customer Service Representative

Gibsonia, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a retail operation in Gibsonia, Pennsylvania. This contract - hre position is ideal for someone who enjoys helping customers, managing order details with accuracy, and working collaboratively across teams to deliver a dependable service experience. The role calls for strong communication, careful attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced environment. This is a fully on-site position Monday- Friday, pay $18-$20. Responsibilities:• Process customer purchase orders accurately in QuickBooks and verify information before final submission.• Partner with internal teams to coordinate timely responses, resolve issues, and support a smooth customer experience.• Communicate with customers professionally through email and other channels, providing clear updates and helpful assistance.• Address customer questions and concerns with a solution-focused approach that builds trust and satisfaction.• Maintain organized records related to orders, billing inquiries, and service requests to support daily operations.
2026-05-18T00:00:00Z

Customer Service Representative

Columbia, SC
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support loan servicing operations in Columbia, South Carolina. This Contract position is ideal for someone who is comfortable handling borrower communication, reviewing mortgage-related documents, and coordinating county tax and deed research with accuracy and professionalism. The role combines customer support, account follow-up, and administrative document handling in a regulated environment. Responsibilities: • Manage incoming and outgoing calls with borrowers to address questions, provide updates on loan accounts, and support timely issue resolution. • Research county records related to deeds and property taxes, making outbound calls as needed to obtain accurate account information. • Prepare, organize, and file mortgage and loan-related documentation while maintaining complete and precise records. • Post payments and update account activity details with careful attention to documentation standards and data accuracy. • Work with loan officers, underwriters, team leads, and other support partners to gather information and resolve servicing matters efficiently. • Monitor accounts for concerns that require follow-up, help coordinate payment arrangements when appropriate, and track progress through resolution. • Escalate complex delinquency or workout situations to the appropriate loss mitigation contacts when additional review or approval is needed. • Perform duties in alignment with applicable regulations, internal policies, and quality expectations, including periodic self-review of loan data and files. • Participate in ongoing training sessions to stay current on policy updates, regulatory requirements, and servicing procedures.
2026-05-20T00:00:00Z

Customer Service Representative

Rochester, NY
onsite
Permanent / Full Time
45760 - 49920 USD / Yearly
Hannah Savage with Robert Half is looking for a Customer Service Representative to support business-to-business order processing operations for a manufacturing organization in Rochester, New York. This position focuses on assisting vendors and sales representatives by managing order activity accurately and efficiently through internal systems. The ideal candidate brings strong customer service instincts, solid administrative ability, and a careful approach to reviewing order details. Responsibilities:• Serve as the primary point of contact for store locations and sales representatives, providing timely support for order-related questions and requests.• Enter customer purchase information into company systems with a high degree of accuracy and attention to detail.• Prepare and distribute order requests to the appropriate internal teams to keep fulfillment activities moving forward.• Review submitted orders to confirm completeness, correct information, and compliance with established procedures.• Monitor order records and follow up on discrepancies or missing details to help prevent processing delays.• Maintain organized documentation and complete routine administrative tasks that support daily department operations. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-05-05T00:00:00Z

Customer Service Representative

Concord, NH
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a Customer Service Representative to support customers in the utilities and infrastructure sector from Concord, New Hampshire. This is a Long-term Contract position offering an initial onsite training period of approximately 4 to 6 weeks, followed by a hybrid schedule with in-office work on Tuesdays and Thursdays. The ideal candidate will provide responsive service, handle customer inquiries with professionalism, and help resolve account and billing concerns in a fast-paced environment. Standard hours are Monday through Friday, with flexibility required during emergency situations such as storm-related schedule changes. Responsibilities: • Respond to incoming customer calls and deliver timely, courteous support for service-related questions and concerns. • Assist customers with billing inquiries, explain account details clearly, and help resolve payment or statement issues. • Record customer interactions accurately in the CRM system to maintain complete and up-to-date account information. • Investigate service requests and coordinate follow-up actions to ensure issues are addressed efficiently. • Provide clear information about company services, account processes, and next steps so customers know what to expect. • Manage a high volume of inquiries while maintaining accuracy, professionalism, and attention to detail. • Adapt to changing business needs, including modified schedules during emergency response periods such as severe weather events.
2026-05-20T00:00:00Z

Customer Service Representative

Edwardsville, IL
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support consumer lending operations in Edwardsville, Illinois. This Long-term Contract position is ideal for someone who enjoys combining customer communication with detailed administrative work in a banking environment. The person in this role will help process indirect dealer loan activity, maintain accurate records, and provide attentive assistance to dealers and members throughout the funding process. Responsibilities: • Review incoming dealer and consumer loan documentation, confirm all required materials are present, and enter complete contract details into the lending platform to support timely funding. • Communicate with dealers and members by phone or email to obtain missing information, clarify documentation, and keep the loan process moving efficiently. • Examine loan packets for accuracy and completeness, ensuring payment instructions, supporting forms, and checklist items are properly verified before disbursement. • Record updates and status notes within the lending system so loan activity remains current, traceable, and well documented. • Prepare and manage administrative materials such as denial correspondence, document requests, dealer records, reserve verification support, and files for both new and existing dealer relationships. • Process payoff check verification and distribution while coordinating title retrieval from internal storage resources as needed. • Handle lien filing and lien release tasks in accordance with applicable procedures and loan documentation requirements. • Provide courteous, attentive service that reflects positively on the organization when assisting external dealers and current members.
2026-05-20T00:00:00Z

Customer Service Representative

Oregon City, OR
onsite
Temporary / Contract
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-05-13T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-20T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to join our team in Fort Worth, Texas in a fully onsite contract-to-permanent role. This position focuses on delivering responsive support to customers while managing order-related activity, coordinating sales documentation, and helping maintain smooth communication across internal teams. The ideal candidate is organized, comfortable handling a high volume of requests, and able to balance front-line customer interactions with detailed administrative work. Responsibilities: • Manage the full cycle of customer-facing sales support activities, including preparing quotes, entering orders, and updating change requests accurately and on time. • Serve as a primary point of contact for customers by handling inbound inquiries and placing outbound calls related to delivery timelines, order updates, payment matters, and sales documentation. • Retrieve and upload quotes, orders, and survey-related materials through customer portals while ensuring records remain complete and current. • Coordinate survey processing with cross-functional partners such as Quality and Accounting to keep customer requirements and internal follow-up aligned. • Forward customer requests involving payment terms or account-related changes to the appropriate accounting contacts for review and action. • Provide day-to-day assistance to outside sales and marketing teams, including helping with event and tradeshow logistics when needed. • Perform data entry and document tracking within company systems to support accurate reporting, recordkeeping, and workflow management. • Record customer feedback, including compliments and complaints, and assist with general office support such as front desk coverage, incoming calls, and mail distribution. • Support additional sales department activities as priorities shift, while managing multiple tasks in a fast-paced onsite environment.
2026-05-18T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues related to orders, accounts, billing, or service requests</li><li>Document interactions accurately in the company system</li><li>Escalate complex issues to the appropriate department as needed</li><li>Process orders, updates, returns, or account changes</li><li>Maintain a high level of professionalism and customer care</li><li>Meet response time, quality, and service goals</li><li>Assist with administrative or departmental support tasks as needed</li></ul>
2026-05-01T00:00:00Z

Customer Service Representative

Tampa, FL
onsite
Temporary / Contract
22.325 - 25.85 USD / Hourly
We are looking for a Customer Service Representative for a Contract position based in Tampa, Florida. This role supports day-to-day customer and order operations by handling inquiries, coordinating order activity, and helping ensure a reliable service experience. The ideal candidate is organized, responsive, and comfortable working across multiple priorities in a fast-moving environment. Responsibilities: • Oversee the entry, review, and completion of customer sales orders using internal platforms and QuickBooks. • Manage purchase order activity and maintain accurate status updates to support on-time processing and delivery. • Follow open orders closely and release them for fulfillment when inventory becomes available. • Assist customers with return requests by coordinating authorization steps and guiding the return process through resolution. • Create pricing quotations and provide timely answers to questions related to products, orders, and account activity. • Maintain customer and order records in Excel-based reports, ensuring information remains current and reliable. • Track daily operational metrics, including order volume and processing performance, and share updates as needed. • Partner with cross-functional teams to resolve order issues, improve service quality, and support customer satisfaction.
2026-05-19T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
20 - 24 USD / Hourly
Our client in the manufacturing industry is seeking a Customer Service Representative / Order Entry Specialist for a contract-to-hire opportunity. This role is heavily focused on high-volume order entry in SAP and requires strong customer support experience in a fast-paced manufacturing environment. The ideal candidate will have experience working with SAP, Salesforce, and another ERP system, along with excellent communication and problem-solving skills. Based on general knowledge. Key Responsibilities:<ul><li>Enter and process a high volume of customer orders accurately in SAP.</li><li>Manage order status, updates, changes, and shipment coordination to ensure timely delivery. </li><li>Serve as the primary point of contact for customers regarding order inquiries, product availability, pricing, and delivery timelines. </li><li>Use Salesforce to track customer interactions, update account information, and maintain detailed records.</li><li>Work cross-functionally with sales, production, warehouse, and logistics teams to resolve order and service issues. </li><li>Review and verify purchase orders, pricing, and product details for accuracy before order release. </li><li>Troubleshoot and resolve customer concerns related to shipments, returns, backorders, and invoicing. </li><li>Maintain accurate data across ERP systems and internal platforms. </li></ul>
2026-05-04T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-05-14T00:00:00Z

Customer Service Representative

Indianapolis, IN
remote
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a Customer Service Representative to support customers in Indianapolis, Indiana within a fast-paced payments environment. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, handles inquiries with professionalism, and enjoys helping customers find the right solutions. The person in this role will manage service-related requests, provide accurate product and pricing information, and contribute to a high-quality customer experience across phone and digital channels. **This shift is Monday - Friday 9am - 6pm EST*** Responsibilities:• Respond to customer inquiries by phone and create service cases to document and track reported issues through resolution.• Describe available products, service features, and associated fees in a clear manner so customers can make informed decisions.• Use call center platforms and internal service tools efficiently to access account details, complete updates, and assist customers without unnecessary delays.• Resolve common customer concerns by following established procedures and escalating more complex matters when additional guidance is needed.• Meet performance expectations by maintaining strong call quality, accurate documentation, and productivity standards.• Encourage customers to use online and automated self-service resources when those options provide a faster or more convenient experience.• Share information about current promotions, enhanced offerings, and upgraded solutions that may fit customer needs.• Provide pricing details, prepare customer quotes, and recommend prepay options when appropriate.• Support additional service and administrative tasks as assigned to help the team meet daily operational goals.
2026-05-12T00:00:00Z

Customer Service Representative

Clearwater, FL
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a payment solutions team supporting patients with medical claim-related questions in Clearwater, Florida. This is a Contract to permanent position focused on delivering compassionate, detail-oriented service while guiding customers through denied hospital claims and available payment arrangements. The ideal candidate is comfortable handling a high volume of phone interactions and can communicate clearly with individuals navigating sensitive billing situations. Responsibilities:• Manage incoming and outgoing phone conversations with customers regarding medical claim and billing matters.• Explain denied hospital claims in a clear, respectful manner and answer related questions effectively.• Help customers review payment plan options and support them in taking steps toward resolving outstanding balances.• Document customer interactions accurately and complete required order entry or account updates in internal systems.• Provide timely follow-up to customers to keep claim payment discussions moving forward.• Deliver a high standard of service in a call center environment while balancing empathy, accuracy, and efficiency.• Communicate complex payment information in a way that is easy for customers to understand.• Participate in a half-day working interview as part of the hiring process.
2026-05-21T00:00:00Z

Customer Service Representative

Burlington, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy customer operations team. This long-term contract position is ideal for someone who enjoys managing customer needs, coordinating order activity, and delivering responsive service in a fast-moving environment. The person in this role will act as a key point of contact for customers and internal partners, helping ensure orders move efficiently from request through resolution while maintaining accuracy and compliance. Responsibilities: • Serve as a primary contact for customers and internal teams, providing timely updates and attentive support across the full order lifecycle. • Enter and manage orders for products, software, and project-related requests with a high level of accuracy while following established booking and documentation standards. • Track open, delayed, and held orders, address exceptions proactively, and coordinate next steps to keep commitments on schedule. • Handle customer concerns from initial intake through resolution, investigating underlying issues and driving effective outcomes. • Research problems related to shipping, invoicing, production, and scheduling, then work with the appropriate teams to remove barriers and restore progress. • Review customer agreements and commercial terms to confirm order handling aligns with contractual obligations and internal compliance requirements. • Maintain regular communication with customers who have staged releases, blanket purchase orders, or orders requiring follow-up to ensure expectations remain clear. • Partner closely with cross-functional groups involved in the quote-to-cash process to balance service quality, operational needs, and business priorities. • Contribute ideas that improve workflow efficiency, reduce repeat issues, and strengthen the overall customer experience.
2026-05-21T00:00:00Z

Customer Service Representative

Champaign, IL
onsite
Temporary to Hire
19.95 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Illinois in a Contract to Permanent position. This role centers on delivering responsive support, strengthening customer relationships, and helping internal teams provide a smooth order and service experience. The ideal candidate is organized, service-focused, and comfortable managing multiple priorities in a fast-paced environment while communicating clearly with customers and cross-functional partners. Responsibilities:• Provide timely, thoughtful support to customers and internal partners by investigating questions, resolving concerns, and offering practical solutions.• Build positive working relationships with customers through clear, attentive communication and consistent follow-through across phone and email interactions.• Maintain accurate, well-documented records of customer conversations, service requests, and resolutions within the company database.• Process customer orders by reviewing incoming requests for completeness and entering details into the order management system with a high level of accuracy.• Coordinate with sales, operations, and finance teams to share updates, clarify needs, and keep customer activities moving forward efficiently.• Arrange outbound shipments and inbound returns through logistics systems while preparing required shipping documentation and related paperwork.• Review buyback information, confirm final results, and communicate applicable credits or totals to customers clearly and effectively.• Partner with accounts payable and accounts receivable teams to support timely customer payments and address outstanding account balances when needed.• Follow written and verbal procedures carefully while adapting to changing priorities and maintaining strong attention to detail.• Travel up to 10% as needed to support business and customer service needs. The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-05-21T00:00:00Z

Customer Service Representative

San Leandro, CA
onsite
Temporary / Contract
26 - 28 USD / Hourly
We are seeking an experienced and dedicated Customer Service Representative (CSR) for a temp-to-hire opportunity in San Leandro. The ideal candidate is reliable, highly responsive, detail-oriented, and an enthusiastic team player. Experience in order processing and cross-functional communication is strongly desired. Key Responsibilities:<ul><li>Order Processing: Review incoming orders, ensure data accuracy (ATP), document exceptions and special notes. Communicate proactively with transportation, sales, and warehouse teams to maintain seamless daily workflows.</li><li>Customer Experience: Deliver timely and professional updates related to orders. Serve as the company’s representative for customer inquiries via phone, email, or chat, ensuring customers feel heard and informed.</li><li>Issue Resolution: Proactively identify and help resolve customer issues, escalating complex cases when needed. Leverage product and process knowledge to build trust and deliver accurate, reliable support.</li><li>Attention to Detail: Guarantee data accuracy in all customer and order inputs. Strive for continuous process improvement and share recommended changes with leadership.</li><li>Reliability: Consistently demonstrate commitment to team goals and company values. Contribute positively to the department’s overall success.</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Sand Springs, OK
onsite
Temporary to Hire
24 - 28 USD / Hourly
Job Title: Customer Service RepresentativeLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction. Key Responsibilities:Process and manage customer orders from entry through fulfillment, including order changes and updatesConfirm orders via phone, email, or EDI and communicate any changes promptlyVerify shipping, billing, pricing, and purchase order details for accuracyMaintain and update customer records, including pricing, product details, and delivery instructionsCollaborate with internal teams and support sales staff to ensure smooth order fulfillmentCommunicate effectively with customers regarding order status, issues, and resolutionsAudit purchase orders for accuracy, including pricing, quantities, and termsHandle customer inquiries, complaints, and product returns in a timely and professional mannerEnsure compliance with company policies, safety standards, and regulatory requirementsSupport team members with order intake and data entry as needed
2026-05-21T00:00:00Z

Customer Service Representative

Fort Lauderdale, FL
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support clients in Fort Lauderdale, Florida through each stage of the arbitration experience. This position is ideal for someone who communicates calmly, stays organized in a fast-paced service environment, and can provide clear guidance over the phone and through case-related follow-up. The person in this role will help clients understand their case progress, coordinate hearing preparation needs, and ensure every interaction is documented accurately and professionally. Responsibilities:• Respond to incoming client calls and provide timely, accurate updates regarding case progress and next steps.• Guide clients through hearing preparation by explaining expectations, confirming schedules, and assisting with virtual meeting access such as Zoom.• Support individuals in locating and understanding case-related details, documents, and available resources.• Deliver courteous and compassionate service while helping clients navigate sensitive situations throughout the arbitration process.• Record conversations, follow-up actions, and case notes with a high level of accuracy in Zoho or a comparable CRM platform.• Coordinate with internal teams as needed to ensure client questions are addressed and service issues are resolved efficiently.• Maintain organized records and uphold quality standards for all customer interactions and case communications.
2026-05-21T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry. Responsibilities: • Enter customer and order information accurately into company systems while maintaining organized records • Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability • Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule • Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs • Review order details carefully and address issues related to documentation, quantities, or delivery information • Communicate with team members to keep workflow moving efficiently in a busy distribution setting • Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience
2026-05-21T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary to Hire
14.25 - 15 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to join a communications team in Lansing, Michigan as a Contract to Permanent Customer Service Representative. This opportunity is well suited for someone who enjoys speaking with people, gathering information accurately, and delivering a positive experience in a high-volume call environment. No prior experience is required, but candidates must be available to work 32 to 40 hours each week and commit to a minimum of 32 hours through a self-scheduled shift structure. Shifts during the week are between 12pm and 8pm and there are Saturday and Sunday midday shifts as well. Responsibilities:• Handle incoming and outbound calls courteously while providing helpful support to customers and survey participants.• Record responses, customer details, and other information carefully to maintain accuracy in data collection and order-related entries.• Assist callers with questions, provide clear information, and guide conversations in a friendly and efficient manner.• Manage order entry and related updates by entering information into company systems with attention to detail.• Schedule work hours within available operating windows and consistently meet the required weekly hour commitment.• Maintain productivity and quality standards while working in a fast-paced call center setting.• Communicate clearly across a wide range of customer interactions and adjust approach based on the needs of each call.
2026-05-18T00:00:00Z

Customer Service Representative

Canton, OH
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in North Canton, Ohio in a contract capacity with the potential to become permanent. This position supports customer accounts by coordinating orders, delivery details, and ongoing communication while building strong partnerships across internal teams. The role begins with onsite training and may shift to a hybrid schedule with up to two remote workdays per week after training is completed. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery information, entering orders, updating schedules, and maintaining accurate account records. • Work closely with sales, supply chain, manufacturing, and related teams to resolve service concerns and improve fulfillment results. • Monitor open orders and forecasts, follow up on urgent requests, and help keep order activity aligned with customer expectations. • Communicate order status, commercial details, and account updates clearly to both customers and internal stakeholders. • Maintain organized customer master data and support accurate order book oversight through careful review and follow-through. • Apply product knowledge and sound judgment to address account issues, recommend next steps, and support day-to-day service needs. • Deliver responsive service through timely communication, proactive follow-up, and consistent attention to delivery commitments.
2026-05-04T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in New Holland, PA in a Contract to Permanent position. This opportunity is well suited for someone who enjoys helping customers, handling high-volume communication, and coordinating solutions across multiple business areas. The role focuses on delivering responsive support, documenting inquiries accurately, and ensuring each issue is routed or resolved efficiently. Responsibilities:• Respond to incoming customer contacts by phone and related channels, gathering details and assessing the nature of each request.• Address service matters within assigned authority by supporting questions tied to underwriting, claims, billing, and marketing activities.• Escalate concerns that require specialized review to the appropriate internal teams and follow through to support timely resolution.• Maintain accurate records of customer interactions, requests, and outcomes to support service continuity and reporting.• Monitor recurring customer concerns and share patterns with leadership to help identify underlying causes and improvement opportunities.• Welcome visitors courteously when assigned to front desk coverage and help oversee entry access to the facility.• Provide office support for renewal mailing preparation, including assembling and organizing outgoing materials as needed.• Complete additional customer support or administrative tasks as directed by management to meet team priorities.
2026-05-19T00:00:00Z

Customer Service Representative

Fairfax, VA
onsite
Temporary / Contract
18.5 - 19 USD / Hourly
We are seeking a Customer Service Representative to serve as the first point of contact for customers and provide prompt, professional support. This role involves answering inquiries, resolving issues, processing orders, and ensuring a positive customer experience across phone, email, and chat channels. Responsibilities:<ul><li>Respond to customer questions and concerns in a timely and professional manner</li><li> Handle a large volume of incoming calls and assist customers with clarity and efficiency.</li><li>Enter and update customer or account information with a high level of accuracy in internal systems.</li><li>Resolve product, service, billing, or order issues accurately</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions in the appropriate system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Meet service standards for quality, responsiveness, and customer satisfaction</li></ul>
2026-05-19T00:00:00Z

Customer Service Representative

Johnson City, TN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Service Representative to support daily branch operations with a strong focus on customer experience, account growth, and compliance. This role is ideal for someone who enjoys working directly with customers, managing multiple priorities, and contributing to a fast-paced office environment. Key Responsibilities<ul><li>Deliver exceptional customer service in person and over the phone</li><li>Build and maintain customer relationships to support account growth</li><li>Process loan applications, payments, and account updates accurately</li><li>Perform data entry for loan documentation and customer records</li><li>Assist with loan closings and related transactions as directed</li><li>Handle basic collections activities to reduce delinquency</li><li>Ensure compliance with company policies and lending regulations</li><li>Support general branch operations and administrative tasks</li></ul>
2026-05-20T00:00:00Z