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283 results for Customer Support Representative jobs

Customer Service Representative

Hickory, NC
onsite
Temporary / Contract
18 - 23 USD / Hourly
Position OverviewWe are seeking a reliable and professional Customer Service Representative to support daily customer interactions and ensure a positive service experience. This role will handle inbound and outbound communications, resolve customer inquiries, and maintain accurate records in internal systems.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Resolve issues related to orders, billing, account updates, and general service questions</li><li>Document all interactions accurately within the company’s CRM system</li><li>Maintain a high level of customer satisfaction through clear communication and problem-solving</li><li>Escalate complex issues as needed to appropriate departments</li><li>Meet performance metrics including response time, call quality, and resolution goals</li><li>Support additional administrative or customer support tasks as needed</li></ul>
2026-06-25T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
18 - 25 USD / Hourly
Position OverviewWe are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional service to customers, resolving inquiries, processing orders, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment.Key Responsibilities<ul><li>Serve as the first point of contact for customers via phone, email, and in person.</li><li>Respond to customer inquiries and resolve issues in a timely and professional manner.</li><li>Process orders, requests, and account updates accurately.</li><li>Maintain detailed customer records and documentation.</li><li>Coordinate with internal departments to ensure customer needs are met.</li><li>Follow up on customer concerns and ensure satisfactory resolution.</li><li>Assist with scheduling, data entry, filing, and administrative support as needed.</li><li>Maintain a positive and professional attitude when handling customer interactions.</li><li>Support office operations and contribute to a team-oriented environment.</li></ul>Preferred Experience<ul><li>Customer Service</li><li>Administrative Support</li><li>Call Center Operations</li><li>Order Processing</li><li>Reception/Front Desk</li><li>Data Entry</li><li>Retail or Hospitality Experience</li><li>CRM Systems</li></ul>Key Skills<ul><li>Customer Relations</li><li>Communication</li><li>Problem Solving</li><li>Data Entry</li><li>Organization</li><li>Time Management</li><li>Conflict Resolution</li><li>Multi-Tasking</li><li>Teamwork</li><li>Professionalism</li></ul>Why Join Us?<ul><li>Stable and growing company</li><li>Positive team environment</li><li>Opportunity for advancement</li><li>Competitive compensation and benefits</li><li>Convenient Hyde Park location</li></ul>
2026-06-19T00:00:00Z

Customer Service Representative

Somerset, NJ
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order processing for a busy team. This long-term contract position is ideal for someone who brings strong customer service and order entry experience, communicates clearly, and can manage a high volume of inquiries with professionalism. The person in this role will handle inbound and outbound communication, accurately enter and maintain customer orders, and help ensure a positive customer experience across every interaction. Responsibilities:<ul><li>Accurately enter, review, and process customer orders in the system, ensuring all information is complete and correct.</li><li>Update existing orders, make revisions as needed, and verify order details before processing.</li><li>Respond to incoming customer calls and messages promptly, providing accurate information and effective support.</li><li>Place outbound calls as needed to follow up on requests, resolve open issues, or confirm order-related details.</li><li>Assist customers with product, service, pricing, and order-related questions while maintaining a courteous and solutions-focused approach.</li><li>Monitor order status and communicate updates, delays, or changes to customers in a timely manner.</li><li>Update customer account records, document interactions, and maintain accurate order documentation.</li><li>Use SAP and related systems to review order status, customer information, and service history.</li><li>Coordinate with internal teams, including sales, shipping, and operations, to resolve order issues and ensure timely fulfillment.</li><li>Escalate complex customer concerns as appropriate while maintaining a high level of customer satisfaction.</li></ul>
2026-07-06T00:00:00Z

Customer Service Representative

Buffalo, NY
onsite
Permanent / Full Time
37440 - 47840 USD / Yearly
Robert Half Permanent Placement is partnering with a great company in Buffalo, NY on their search for a Customer Service Representative to join their thriving business. This is an in-office role with a starting wage of $18 - $23 per hour based on experience and includes a full benefits package. The ideal candidate will bring a customer service mindset side by side with excellent attention to detail. Responsibilities include but not limited to: <ul><li>Deliver exceptional customer service by handling inbound calls, emails, and customer inquiries while providing accurate product information and resolving issues with professionalism and empathy</li><li>Process customer orders received by phone, email, fax, and online, ensuring accuracy, timely completion, and compliance with customer-specific requirements</li><li>Partner with the sales team to support customer accounts, coordinate order fulfillment, and provide responsive service throughout the order lifecycle</li><li>Maintain comprehensive product knowledge through ongoing training to confidently recommend solutions and assist customers, including a large senior customer base</li><li>Manage catalog requests, returns, and customer documentation while maintaining accurate records and supporting daily administrative operations </li><li>Utilize Microsoft Office and internal business systems to efficiently manage customer interactions, order processing, and data entry in a fast-paced environment</li></ul>
2026-06-30T00:00:00Z

Customer Service Representative

Bridgeport, CT
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are seeking a compassionate and detail-oriented Customer Service Representative to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge.Key Responsibilities<ul><li>Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge.</li><li>Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge.</li><li>Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge.</li><li>Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge.</li><li>Provide administrative support, including scheduling appointments and assessments. Based on general knowledge.</li><li>Assist with intake processes for new clients. Based on general knowledge.</li><li>Manage emails and general office communications. Based on general knowledge.</li></ul>Qualifications<ul><li>Previous service coordination experience required. Based on general knowledge.</li><li>Strong customer service skills with the ability to handle inquiries professionally and efficiently. Based on general knowledge.</li><li>Proficiency in Microsoft Office Suite required. Based on general knowledge.</li><li>Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge.</li></ul>Top Soft Skills<ul><li>Empathetic and patient approach when assisting others. Based on general knowledge.</li><li>Clear and professional communication skills, both verbal and written. Based on general knowledge.</li><li>Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.</li></ul>
2026-07-01T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16 - 17.6 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support members and callers with care, patience, and courtesy in Indianapolis, Indiana. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and working in a mission-driven environment that supports veterans, their families, and local communities. In this role, you will handle inquiries, document interactions accurately, and deliver dependable service while balancing multiple systems and changing priorities. Responsibilities: • Respond to incoming customer inquiries with courtesy, empathy, and a solutions-oriented approach. • Guide callers through questions or concerns, using sound judgment to resolve issues or route matters to the appropriate team when needed. • Enter and maintain accurate customer information, case notes, and service details within company systems. • Work across several applications at once to research accounts, update records, and complete service tasks efficiently. • Listen carefully to understand customer needs, provide clear information, and help diffuse tense or difficult interactions. • Follow established procedures while remaining flexible as priorities, tools, or workflows evolve. • Partner with coworkers and supervisors to share information, maintain service standards, and support daily team goals. • Maintain reliable attendance and punctuality to ensure consistent coverage for scheduled shifts.
2026-07-01T00:00:00Z

Customer Service Representative

Saint Petersburg, FL
onsite
Temporary to Hire
17 - 18 USD / Hourly
We are looking for a compassionate Customer Service Representative to serve as a welcoming first point of contact for clients seeking behavioral health support in St. Petersburg, Florida. This contract-to-permanent opportunity is ideal for someone who can provide calm, respectful service in sensitive situations while keeping front-desk and scheduling activities organized. The person in this role will help create a positive experience for clients, visitors, and staff by combining strong communication skills with accuracy, courtesy, and empathy. Responsibilities: • Welcome clients, visitors, and team members with a detail-oriented and supportive approach at designated outpatient sites. • Manage check-in and check-out activities efficiently while verifying and updating client information for accuracy. • Coordinate appointments for clients and providers, including outreach for confirmations and follow-up related to missed visits. • Accept payments, provide receipts, and reconcile the cash drawer at the end of each assigned shift. • Partner with clinical teams to help maintain smooth movement of clients through scheduled services and address pending concerns. • Carry out assigned opening and closing tasks to keep the front office prepared for daily operations. • Route incoming faxed documents and support timely administrative distribution when needed. • Gather client feedback through satisfaction surveys and support accurate data entry in agency systems. • Travel to other local service locations when coverage is needed, with mileage reimbursement provided for eligible daytime travel.
2026-06-30T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative to join our team. This role is responsible for delivering exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is a strong communicator, detail-oriented, and thrives in a fast-paced environment. Key Responsibilities<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, or chat</li><li>Provide accurate information regarding products, services, and company policies</li><li>Resolve customer concerns in a timely and professional manner</li><li>Process orders, returns, and account updates as needed</li><li>Document customer interactions in internal systems</li><li>Collaborate with internal teams to address and escalate issues when necessary</li><li>Maintain a high level of professionalism and customer satisfaction</li></ul>
2026-06-19T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a Customer Service Representative to support credit union members from our Illinois location in a fast-paced inbound contact center environment. This is a contract opportunity with the potential to become permanent for someone who brings professionalism, dependability, and a service-first approach to every interaction. The person in this role will help members with account-related questions, explain available products and services, and contribute to a positive experience during a period of increased member activity. Responsibilities: • Respond to incoming calls from credit union members and provide accurate, courteous assistance with routine account and service inquiries. • Guide members through questions related to balances, account activity, and available financial products while maintaining a calm and supportive tone. • Deliver thoughtful service to a diverse member base, including individuals who may require extra patience and clear communication. • Navigate multiple screens and internal applications efficiently to research information, document interactions, and complete service tasks. • Maintain detailed and accurate records of member conversations and follow established procedures for call handling and issue resolution. • Support the team during elevated call volume by managing requests efficiently and helping ensure consistent member service levels. • Participate fully in onboarding, orientation, and role-based training to build product knowledge and operational readiness. • Work a schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the week to remain within standard hours.
2026-06-19T00:00:00Z

Customer Service Representative

Georgetown, KY
onsite
Temporary to Hire
20 - 22 USD / Hourly
Robert Half is looking for a Customer Service Representative to join a team in a contract-to-permanent role. This position focuses on delivering a high-quality customer experience through clear communication, accurate order handling, and dependable support throughout the full order lifecycle. The ideal candidate is comfortable managing multiple priorities, working collaboratively across teams, and resolving customer issues with professionalism and attention to detail. Responsibilities:• Manage customer orders from initial entry through final fulfillment, ensuring each step is completed accurately and on schedule.• Review purchase orders and related documents to confirm shipping details, billing information, pricing, quantities, terms, and special delivery requirements.• Maintain customer records by updating pricing details, item information, address changes, delivery notes, and other account-related data.• Communicate with customers, sales representatives, and internal teams to provide timely updates and coordinate order-related needs.• Record special instructions and customer-specific requests to support accurate processing and service continuity.• Investigate customer concerns, document findings, and follow established procedures to resolve complaints and product return requests promptly.• Support shared order intake and data entry activities while assisting teammates as business demands shift.• Follow company standards for safety, quality, compliance, and regulatory requirements in all daily customer service activities.
2026-07-01T00:00:00Z

Customer Service Representative

South Holland, IL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support refund application processing and provide responsive assistance to property owners in South Holland, Illinois. This Long-term Contract opportunity combines high-volume administrative review with direct customer interaction, requiring strong organization, accuracy, and professionalism. The person in this role will help ensure submissions meet program standards while guiding applicants through each step of the process. Responsibilities:• Evaluate refund submissions to confirm all required information, supporting records, and eligibility details are present before moving applications forward.• Assist property owners by answering questions, explaining documentation expectations, and helping them complete and submit applications correctly.• Record application activity in the processing system, including review notes, status updates, and assigned tracking numbers for each case.• Manage a personal workload queue efficiently, balancing timeliness and accuracy to meet daily and weekly production goals.• Perform independent reviews as part of a two-step verification process before routing completed files for supervisory approval.• Identify incomplete, inconsistent, or questionable submissions and initiate follow-up or escalation when additional review is needed.• Maintain organized digital files and accurate data entry so application materials are properly documented and easy to retrieve.• Handle inbound and outbound communication with applicants regarding submission status, missing items, and next steps in the review process.• Follow established program rules, confidentiality standards, and quality controls while reporting unusual activity or potential fraud concerns to leadership. The salary range for this position is $19 to $20/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-06-26T00:00:00Z

Customer Service Representative

Plymouth, MN
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Plymouth, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order activity, and providing responsive service in a fast-paced onsite environment. The person in this role will serve as a key point of contact for inbound inquiries while helping maintain accurate order processing and clear communication across internal teams. Responsibilities: • Respond to incoming customer calls and messages with professionalism, accuracy, and a strong service mindset. • Enter customer orders into internal systems and review details carefully to help ensure timely and correct processing. • Provide updates on order status, product availability, and general account questions by coordinating with appropriate internal departments. • Handle a mix of inbound and outbound customer communication to resolve issues, confirm information, and support ongoing service needs. • Document customer interactions, requests, and follow-up actions to maintain organized and reliable records. • Work closely with team members during onboarding and training to learn procedures, systems, and service expectations. • Support day-to-day customer service operations during a period of team coverage and business transition activity. • Escalate complex concerns when needed and help drive issues toward timely resolution.
2026-06-23T00:00:00Z

Customer Service Representative

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment in Tennessee. This Long-term Contract position focuses on delivering attentive assistance to customers, handling incoming inquiries with care, and ensuring accurate order processing. The ideal candidate brings strong communication skills, a customer-first mindset, and the ability to manage both phone-based support and administrative follow-up with care. Responsibilities:<ul><li>Provide regular updates on enrollment progress to clients, sales teams, and project stakeholders.</li><li>Serve as a point of contact between vendors and clients to resolve payment concerns and discuss terms.</li><li>Address vendor objections with effective communication and alternative solutions.</li><li>Handle a high volume of incoming and outgoing calls in a professional and timely manner.</li><li>Utilize multiple systems and tools to navigate accounts and support vendors efficiently.</li><li>Maintain clear, professional communication across customers, internal teams, and leadership.</li><li>Identify opportunities to promote additional services or solutions when appropriate.</li><li>Route calls or inquiries to the appropriate departments as needed.</li><li>Deliver accurate account details quickly in a fast-paced environment.</li><li>Collaborate with team members while demonstrating strong interpersonal skills.</li><li>Multitask effectively—listening, documenting, problem-solving, and navigating systems simultaneously.</li><li>Complete additional duties as assigned to support business needs.</li></ul>
2026-06-30T00:00:00Z

Customer Service Representative

Fayetteville, AR
onsite
Temporary to Hire
14.25 - 16.5 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Arkansas. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast-moving call center setting. In this permanent, entry-level role, you will support clients by handling service inquiries, documenting interactions accurately, and contributing to a high-quality customer experience. Candidates who are adaptable, attentive to detail, and comfortable managing multiple tasks will be well positioned for success. Responsibilities: • Respond to incoming customer calls and provide timely, courteous support for a range of service-related questions. • Record client interactions thoroughly in the case management system to ensure accurate tracking and follow-up. • Maintain daily activity records that support productivity monitoring and continuous performance improvement. • Reach out to customers when additional clarification or follow-up is needed to bring more complex issues to resolution. • Assist with assigned team initiatives, including testing activities and customer support projects led by management. • Adjust quickly to updated procedures, service expectations, and departmental guidelines as business needs change. • Deliver a high-quality experience in an onsite call center environment while balancing efficiency with quality service.
2026-07-06T00:00:00Z

Customer Service Representative

Lake Forest, IL
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for an Accountant 1 to join a team on a Contract basis. This position supports membership-related accounting activities by managing cancellations, refunds, agreement updates, and member records with a high level of accuracy. The role is well suited for someone who is comfortable working with accounting systems, handling data carefully, and responding clearly to billing and refund questions. Success in this position requires strong organization, sound judgment, and the ability to keep pace in a changing business environment. Responsibilities: • Review and complete membership cancellation requests in Oracle while ensuring all actions are recorded within established timelines. • Keep cancellation logs and related tracking documents current so records remain accurate and easy to audit. • Organize and maintain member documentation in shared file repositories for reliable record retention. • Update agreement details and related account information across SalesOptima and Oracle as needed. • Process organization-related cancellation activity with close attention to accuracy and completeness. • Respond to member questions regarding cancellation charges, billing matters, and refund status in a clear and helpful manner. • Prepare and submit member refunds while verifying amounts and supporting documentation before completion. • Collaborate with colleagues during team activities and contribute to daily operational goals. • Support accounting-related administrative work, including data entry and record upkeep, to maintain dependable financial information.
2026-07-06T00:00:00Z

Customer Service Representative

Richland Center, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Richland Center, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling high-volume customer interactions, and providing accurate service with professionalism and care. The person in this role will assist callers, process order information, and contribute to a positive experience across every interaction. Responsibilities:• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.• Handle a steady volume of inquiries in a call center environment while maintaining professionalism and attention to detail.• Enter orders and update customer information accurately within internal systems.• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.• Resolve routine service issues by gathering information, answering questions, and guiding customers to appropriate solutions.• Document interactions clearly so records remain complete, organized, and easy to reference.• Support day-to-day customer service operations by prioritizing tasks and meeting established response expectations.
2026-07-01T00:00:00Z

Customer Service Representative

Sacramento, CA
onsite
Temporary / Contract
23 - 24 USD / Hourly
We are looking for a Customer Service Representative to join our team in Sacramento, California for a Contract position. This role is ideal for someone who enjoys helping customers, resolving concerns effectively, and delivering a positive service experience in a fast-paced office setting. The position works onsite five days per week and requires strong communication skills, sound judgment, and the ability to collaborate across teams to support customer needs effectively. Responsibilities: • Handle incoming customer calls with attentive listening, thoughtful questioning, and a solution-focused approach to resolve inquiries and concerns. • Route issues to the appropriate team members when specialized support is needed, while coordinating with internal departments to address service-related matters and complaints. • Build a strong understanding of company processes and services to provide accurate information and improve overall customer support. • Partner with other business areas when needed to assist with service requests and help maintain smooth day-to-day operations. • Alert Customer Care leadership to service disruptions, workflow concerns, or recurring issues that could affect customers, partners, or internal teams. • Complete all assigned work in alignment with company policies, operational expectations, supervisory guidance, and applicable regulations. • Provide attentive support to insured individuals, injured workers, vendors, and other stakeholders with timely and respectful communication. • Contribute to a dependable onsite team environment by maintaining consistent attendance and participating fully in office-based operations five days each week.
2026-07-06T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative – Mortgage Services Dept.Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freewayPay: $20/hourEmployment Type: Full-Time temp to hire permanentIndustry: Mortgage & Financial Services About the RoleRobert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative.This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site. Position OverviewAs a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options. Key Responsibilities• Handle inbound calls related to mortgage payments, escrow questions, and general loan support• Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner• Provide clear, accurate, and empathetic assistance on all customer inquiries• Document customer interactions accurately in internal systems• Follow all compliance, quality, and customer care standards• Participate in ongoing training, coaching, and performance development ScheduleFull-Time – 40 hours per weekMonday–Friday Schedules:• Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PMMonthly Saturday Rotation (1/2 Day one Saturday per month): 7am-11am or 8:00am -Noon
2026-07-06T00:00:00Z

Customer Service Representative

Portland, OR
onsite
Temporary / Contract
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-07-02T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-23T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in Petersburg, Virginia on a Contract basis. This role is well suited for someone who stays composed in a busy environment, learns new processes quickly, and takes pride in delivering accurate, dependable support. You will serve as a key point of contact for customers while contributing to a collaborative, long-standing team that values professionalism, approachability, and long-term growth. Responsibilities: • Respond to incoming customer calls and messages with professionalism, clarity, and a service-focused approach. • Enter and update orders accurately, ensuring customer information, product details, and related records are complete and correct. • Support customers with questions, order status updates, and issue resolution through both inbound and outbound communication. • Maintain careful attention to detail when handling account information, documentation, and service requests. • Prioritize multiple tasks in a fast-paced setting while remaining calm and effective under pressure. • Work closely with team members to provide consistent service and contribute to a positive, cooperative work environment. • Learn company procedures, products, and service expectations quickly in order to become productive in the role. • Assist with follow-up activities and process-related tasks as needed to help the team meet customer and operational goals.
2026-07-07T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent / Full Time
85000 - 95000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-07-07T00:00:00Z

Customer Service Representative

Bloomfield, NJ
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy customer care operation in Bloomfield, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, resolving order and website-related concerns, and keeping service requests organized across multiple channels. The role follows a hybrid schedule with onsite work three days per week and remote work two days per week, offering a balanced environment for someone who communicates well and works confidently with digital tools. Responsibilities: • Oversee and update the customer support ticket queue, ensuring inquiries are tracked, prioritized, and resolved in a timely manner. • Respond to customer concerns related to product issues, general questions, online orders, and website functionality with professionalism and accuracy. • Provide seasonal support for high-volume sales events, including Advent Calendar inquiries during peak months. • Handle inbound and outbound customer interactions by phone and email while delivering clear, service-focused communication. • Enter and maintain customer and order information accurately in internal systems and supporting spreadsheets. • Assist customers with order-related requests, appointment coordination, and follow-up communication as needed. • Work independently after onboarding while maintaining productivity, attention to detail, and service quality. • Use Microsoft Word, Excel, and other digital tools to document activity, manage information, and support daily service operations.
2026-07-06T00:00:00Z

Customer Service Representative

Mount Pleasant, PA
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are offering a contract-to-hire opportunity for an on-site Customer Service Representative in Mount Pleasant, Pennsylvania. This role is with a global industrial distribution company and involves building ongoing business relationships with our customers through repeated contact and consultation. As a Customer Service Representative, you will be providing expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. Hours: either 7:30AM or 8AM – 4:30PM or 5PM, depending on your start time. Pay : $20-21 DUTIES:• Assist customers by phone and in person at our facility• Help customers get the parts they need• Interact extensively with customers to clarify their needs, research, and recommend parts• Meet / exceed monthly sales goals while increasing customer satisfaction• Provide quotes• Take orders• Provide post order service• Physically measure specs on a wide variety of parts
2026-07-06T00:00:00Z

Customer Service Representative

Franklin, MA
onsite
Temporary / Contract
19.475 - 22.55 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day client interactions and order-related activities for a Contract position based in Franklin, Massachusetts. This role is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The assignment is expected to last 2 months with potential for extension, and the schedule is Monday through Friday from 8:00 AM to 5:00 PM. Responsibilities: • Enter customer and order information accurately into company systems to maintain reliable records. • Process incoming orders from start to finish while ensuring details are complete and timelines are met. • Respond to inbound customer inquiries professionally and provide timely updates on requests and order status. • Coordinate with internal departments to resolve issues, share information, and keep service activities moving efficiently. • Build positive relationships with clients through consistent follow-through and attentive support. • Handle a mix of phone-based and administrative customer service tasks, including inbound and outbound communication as needed. • Use technical tools and business systems effectively to manage service requests and document interactions.
2026-07-06T00:00:00Z