235 results for Customer Support Representative jobs

Customer Support Representative

Rock Island, IL
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
Customer Support RepresentativeHybrid | Established Insurance Organization | Career GrowthOur client, a respected and community‑focused organization in the insurance industry, is hiring a Customer Support Representative to join their Customer Service Center. If you enjoy helping people, solving problems, and providing clear guidance during meaningful moments, this is a great opportunity. What You’ll Do<ul><li>Support customers by phone (and occasional written communication)</li><li>Explain insurance products and handle sensitive inquiries with empathy</li><li>Analyze member accounts to complete changes (beneficiary, coverage, payment method, etc.)</li><li>Use strong judgment and problem‑solving to resolve complex situations</li></ul>Why You’ll Love This Role<ul><li>Hybrid flexibility after on-site training</li><li>Career development + continuous training</li><li>Supportive team culture</li><li>Predictable rotating schedule: 8–4 and 9–5</li></ul>What You Bring<ul><li>Strong communication and customer service skills</li><li>Empathy, professionalism, and emotional intelligence</li><li>Solid analytical and problem‑solving abilities</li><li>Proficiency with Microsoft Office + accurate data entry</li></ul>Interested?Contact Christin, Erin, or Lydia at (563) 359‑7535 to learn more!
2026-03-12T00:00:00Z

Customer Support Representative

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Company Robert Half is partnering with a growing and dynamic organization seeking a detail-oriented and customer-focused Customer Support Specialist to join their team. This role is ideal for a service-driven professional who enjoys problem-solving, building relationships, and delivering high-quality support in a fast-paced environment. Position OverviewThe Customer Support Specialist will serve as a key point of contact for clients and internal stakeholders, ensuring inquiries are resolved efficiently and professionally. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a positive customer experience.Key Responsibilities<ul><li>Respond to inbound customer inquiries via phone, email, and online platforms</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Troubleshoot and resolve customer concerns in a timely manner</li><li>Process orders, account updates, service requests, and documentation accurately</li><li>Maintain detailed records of customer interactions within CRM systems</li><li>Collaborate cross-functionally with operations, billing, and leadership teams</li><li>Monitor and follow up on open cases to ensure full resolution</li><li>Meet performance metrics related to response time, accuracy, and customer satisfaction</li></ul>
2026-02-27T00:00:00Z

Customer Service Representative

Altamonte Springs, FL
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. Located in Altamonte Springs, Florida, the position offers an excellent opportunity to grow within the construction industry. Responsibilities: • Handle inbound and outbound calls with professionalism and efficiency, ensuring customer inquiries are addressed promptly. • Provide accurate information regarding products and services while maintaining a positive and helpful tone. • Process customer orders and ensure all entries are completed correctly and in a timely manner. • Resolve customer issues and complaints by identifying solutions and following up to ensure satisfaction. • Collaborate with internal teams to ensure seamless communication and effective problem-solving. • Maintain detailed and organized records of customer interactions and transactions. • Stay updated on company policies, procedures, and product offerings to provide accurate information. • Identify opportunities to improve customer service processes and share feedback with the team. • Uphold the company's reputation by delivering high-quality service and building strong customer relationships.
2026-03-12T00:00:00Z

Customer Service Representative

Bridgeport, NJ
onsite
Temporary
25 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Bridgeport, New Jersey. This is a long-term contract position where you will play a key role in assisting customers, managing inquiries, and ensuring smooth order processes. The ideal candidate will have strong communication skills, the ability to work independently, and a proactive approach to problem-solving. Responsibilities: • Respond to inbound customer calls and address inquiries with attention to detail and in a timely manner. • Process customer orders with accuracy and attention to detail. • Coordinate with internal teams and external vendors to resolve issues and ensure customer satisfaction. • Schedule repair work and communicate with mechanics and vendors as needed. • Handle purchase orders, manage vendor communications, and oversee tow arrangements. • Close repair orders efficiently while maintaining clear records. • Utilize internal systems effectively, adapting quickly to the company's software. • Provide consistent updates to customers regarding their orders or service requests. • Ensure all interactions align with company policies and customer service standards.
2026-03-12T00:00:00Z

Customer Service Representative

Greenville, SC
onsite
Contract / Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to effectively manage time in a fast-paced environment. Responsibilities: • Engage with customers to provide information about products and assist with order inquiries. • Process and input customer orders accurately into the system. • Act as a floater to support various administrative and operational tasks as needed. • Collaborate with distributors to ensure timely processing and delivery of orders. • Handle inbound and outbound calls to address customer needs and resolve issues. • Maintain accurate records and ensure data integrity for all transactions. • Utilize numerical skills to calculate order details and verify information. • Monitor schedules and prioritize tasks to meet deadlines efficiently. • Communicate effectively with team members and customers to ensure smooth operations.
2026-03-12T00:00:00Z

Customer Service Representative

Charlotte, NC
onsite
Contract / Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Charlotte, North Carolina. This is a Contract position, offering a great opportunity to contribute to a dynamic environment within the wholesale distribution industry. The role involves supporting customers, managing orders, and ensuring a seamless experience for both internal and external stakeholders. Responsibilities:• Handle inbound and outbound customer calls with professionalism and a positive attitude.• Create and manage sales orders for installations and services, ensuring accuracy and timeliness.• Schedule and coordinate service appointments and installations for customers and builders.• Update and maintain order information in Service Works and other relevant systems.• Assist with invoicing, billing, and other administrative tasks to support operations.• Collaborate effectively with team members while demonstrating self-motivation and initiative.• Utilize Microsoft Excel and other web portals to manage data and track progress.• Provide exceptional customer service by addressing inquiries and resolving issues promptly.• Take detailed notes during training sessions to master system processes and tools.
2026-03-12T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.Key Responsibilities:<ul><li>Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.</li><li>Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.</li><li>Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.</li><li>Maintain a high level of product and account knowledge through regular training and hands-on management.</li><li>Communicate commercial terms and product details confidently with customers and sales teams.</li><li>Proactively manage orders, maintaining consistent communication to exceed customer expectations.</li><li>Apply business guidelines to effectively resolve customer situations and inquiries.</li><li>Use intermediate system and Excel skills to analyze account data, identify trends, and contribute to performance improvements.</li><li>Collaborate efficiently within a team-oriented environment to support operational objectives.</li></ul>
2026-03-11T00:00:00Z

Customer Service Representative

Concord, NH
onsite
Temporary
18 - 19 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Concord, New Hampshire. This is a long-term contract position that offers an excellent opportunity to assist customers with their inquiries and provide outstanding service in the Utilities/Infrastructure industry. The role begins as an on-site position for 4-6 weeks and transitions to a hybrid schedule, with specific office and home-based workdays. Responsibilities: • Respond to inbound customer inquiries with attention to detail and in a timely manner. • Utilize CRM tools to manage customer interactions and maintain accurate records. • Assist customers with billing questions and resolve payment-related issues. • Provide detailed information about company services and address customer concerns. • Collaborate with team members to ensure seamless service delivery. • Adapt to schedule changes during emergencies, such as storm shifts. • Communicate effectively through phone and email to ensure customer satisfaction. • Handle complex customer issues with patience and problem-solving skills. • Follow company policies and procedures to meet service standards. • Participate in training sessions and stay updated on industry practices.
2026-03-12T00:00:00Z

Customer Service Representative

Durham, NC
onsite
Temporary
20.9 - 22 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Durham, North Carolina. This role is ideal for someone who thrives in fast-paced environments and has a proven track record of providing excellent service in a call center setting. You will play a key role in handling a high volume of inbound calls and ensuring customer satisfaction. Responsibilities: • Respond promptly to inbound calls and address customer inquiries with professionalism and efficiency. • Provide accurate information and resolve issues to ensure a positive customer experience. • Manage data entry tasks related to customer interactions and maintain detailed records. • Handle email correspondence to address customer concerns and follow up as needed. • Schedule appointments and coordinate with relevant departments to meet customer needs. • Process orders and ensure timely and accurate entry into the system. • Utilize Microsoft Excel and Word to organize and analyze data. • Maintain a high level of productivity while adhering to established procedures and guidelines. • Collaborate with team members to share insights and improve service quality. • Demonstrate adaptability in managing both inbound and outbound calls as required.
2026-02-27T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent
75000 - 85000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-02-12T00:00:00Z

Customer Service Representative

Jamaica, NY
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism. • Process and manage order entries accurately to ensure timely fulfillment. • Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions. • Handle both inbound and outbound calls as needed, ensuring customer needs are met. • Track and document customer interactions and updates in the system for record-keeping purposes. • Collaborate with team members to improve processes and enhance customer satisfaction. • Provide clear and concise information to customers regarding products, services, and policies. • Identify and escalate complex issues to the appropriate team or supervisor when necessary. • Maintain up-to-date knowledge of company offerings to provide accurate support. • Ensure compliance with company guidelines and procedures in all customer interactions.
2026-03-12T00:00:00Z

Customer Service Representative

Vienna, VA
onsite
Temporary
18.5 - 19.5 USD / Hourly
We are searching for an energetic Customer Service Representative to join a reputable automotive dealership. In this role, you will serve as the primary point of contact for customers, providing prompt and professional assistance across a variety of dealership functions. Responsibilities<ul><li>Greet clients in person, by phone, and by email, delivering outstanding customer service at every interaction</li><li>Assess customer needs and advise on dealership services, vehicle features, and financing options</li><li>You will acquire practical experience in billing processes and delivering customer service</li><li>Coordinate service appointments, confirm schedules, and follow up with customers to ensure satisfaction</li><li>Resolve client questions, concerns, and complaints effectively with a positive attitude</li><li>Maintain accurate customer records and assist with clerical support as needed</li><li>Collaborate with sales, service, and finance departments to streamline the customer experience</li></ul>
2026-03-09T00:00:00Z

Customer Service Representative

Savage, MN
onsite
Temporary
23 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our client in the south metro, Minnesota area. In this long-term contract role, you will play a pivotal part in supporting customers and ensuring their needs are met with efficiency and professionalism. The ideal candidate will thrive in a fast-paced environment and possess strong communication and office skills. Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, or other communication channels.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer complaints and issues effectively while maintaining a positive demeanor.</li><li>Document and update customer records in the system to ensure information accuracy.</li><li>Collaborate with other departments to address customer concerns and improve service.</li><li>Assist in processing orders, returns, and other customer-related transactions.</li><li>Monitor and follow up on customer satisfaction to ensure quality service delivery.</li><li>Identify opportunities for improving processes and contribute to team efficiency.</li><li>Maintain a thorough understanding of company offerings to better assist customers.</li><li>Uphold the company’s values and standards in all interactions with clients.</li></ul>
2026-03-12T00:00:00Z

Customer Service Representative

New York, NY
onsite
Contract / Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week. Responsibilities: • Respond to inbound client calls with professionalism and resolve inquiries promptly. • Manage customer interactions through email correspondence, ensuring accurate and timely communication. • Perform data entry tasks to update and maintain records efficiently. • Schedule appointments and coordinate meetings as needed. • Utilize Microsoft Excel and Word to create reports and track relevant information. • Handle inbound and outbound calls to address customer needs effectively. • Process orders and ensure accuracy in entry and follow-ups. • Work collaboratively with the team to ensure seamless service delivery. • Leverage Yardi software to manage property-related tasks and operations. • Maintain a high level of organization and attention to detail in all tasks.
2026-03-11T00:00:00Z

Customer Service Representative

White Bear Lake, MN
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in White Bear Lake, Minnesota. In this role, you will assist customers with technical tooling solutions, ensuring their needs are met with professionalism and efficiency. This position offers a contract-to-permanent opportunity in the manufacturing industry, providing an excellent chance to grow within the company. Responsibilities: • Provide expert guidance to customers by understanding and communicating complex and technical tooling solutions. • Address customer inquiries and resolve issues to deliver optimal tooling recommendations. • Review customer applications and technical prints to identify the most suitable tooling solutions. • Collaborate effectively with team members, sales representatives, designers, and external distributors to ensure seamless customer interactions. • Maintain accurate records and handle data entry tasks using Microsoft Office tools and other systems. • Participate in regular communication with customers and co-workers, ensuring clarity and professionalism. • Utilize bilingual Spanish/English skills to assist a diverse customer base and communicate technical product information. • Support additional tasks and responsibilities as assigned by the supervisor.
2026-03-10T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fort Worth, Texas. In this role, you will play a vital part in ensuring smooth communication with customers, managing orders, and maintaining accurate data records. The ideal candidate is detail-oriented, eager to learn, and committed to delivering exceptional service. Responsibilities: • Respond to customer inquiries and provide clear information regarding pricing, delivery schedules, and other details. • Assist in setting up new customer accounts and ensuring all necessary documentation is completed. • Maintain a detail-oriented and supportive approach during all interactions to foster positive relationships. • Process customer orders accurately in the system and coordinate with internal departments as needed. • Review expedited orders to ensure compliance with company guidelines before approval. • Provide required documentation, including specification sheets, drawings, and certifications. • Update and manage data across multiple customer portals to ensure accurate records. • Upload essential documents such as order confirmations and shipping details to relevant systems. • Monitor data quality and address discrepancies to prevent downstream issues.
2026-03-09T00:00:00Z

Customer Service Representative

Carol Stream, IL
onsite
Contract / Temporary to Hire
20 - 24 USD / Hourly
We are looking for a dedicated Data Entry/Customer Service Representative to join our team in Carol Stream, Illinois. This is a contract-to-permanent position offering an excellent opportunity to showcase your communication skills while providing exceptional support to customers. You will play a vital role in maintaining customer satisfaction and ensuring smooth order processing. Responsibilities:• Handle inbound and outbound calls professionally, addressing customer inquiries and resolving issues promptly.• Process and manage customer orders accurately using order entry systems.• Maintain detailed records of customer interactions, ensuring all documentation is up-to-date.• Collaborate with team members to streamline customer service processes and improve efficiency.• Utilize Microsoft Office tools to prepare reports and manage data effectively.• Communicate clearly and effectively with customers to build strong relationships and foster trust.• Perform basic mathematical calculations to ensure order accuracy and resolve billing concerns.• Monitor and follow up on customer orders to ensure timely delivery.• Provide solutions to customer complaints, ensuring a positive resolution and experience.• Stay informed about company products and services to provide accurate information to customers.
2026-03-12T00:00:00Z

Customer Service Representative

Las Vegas, NV
onsite
Temporary
20.25 - 20.25 USD / Hourly
We are seeking dedicated Customer Service Representatives to join our team in Las Vegas, NV. This contract-to-hire opportunity is ideal for motivated Customer Service Representatives who thrive in a research-driven, inbound-low volume call center environment and are eager to grow into long-term careers. As Customer Service Representatives, you will support advisors and clients with insurance and annuity product inquiries while developing deep product knowledge and professional expertise. This role supports an upcoming client project. Although the exact start date is still being finalized, we are actively screening candidates now to ensure we have a strong, ready-to-go pipeline once the project kicks off. Key Responsibilities<ul><li>Serve as the primary point of contact for customers, troubleshooting service issues and accurately entering service requests for resolution.</li><li>Educate clients and advisors on systems, procedures, and self-service options; escalate complex issues as needed.</li><li>Respond to customer inquiries across multiple systems and collaborate with internal teams to resolve outstanding questions.</li><li>Process routine transactions and account service requests via web and paper forms in a timely and accurate manner.</li><li>Manage 20-30 inbound and outbound calls daily, while documenting all interactions in designated systems for compliance and tracking.</li><li>Research and resolve complex, legacy product inquiries in real time.</li><li>Take ownership of customer concerns and drive resolution through strong follow-up and communication.</li></ul>
2026-03-03T00:00:00Z

Customer Service Representative

Pearl, MS
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
We are looking for a detail-oriented and organized Customer Service Representative to join our team in Jackson, Mississippi. In this short-term contract to permanent position, you will play a vital role in ensuring exceptional customer experiences while providing administrative support. If you thrive in a fast-paced environment and have a passion for delivering great service, we encourage you to apply. Responsibilities:• Respond promptly and professionally to inbound and outbound customer inquiries via phone and email.• Accurately process customer orders and ensure timely entry into the system.• Provide administrative assistance, including maintaining organized records and documentation.• Verify and approve invoices while resolving any discrepancies.• Deliver outstanding customer service by addressing client concerns and providing solutions.• Collaborate with other team members to support daily operations and meet company goals.• Utilize Microsoft Excel to create and update reports as needed.• Ensure all billing and invoicing tasks are completed accurately and efficiently.• Maintain a high level of attention to detail in all tasks to ensure accuracy and quality.• Support call center operations by handling a high volume of calls with professionalism.
2026-02-20T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Contract / Temporary to Hire
17.1 - 18 USD / Hourly
Robert Half is seeking dedicated Customer Service Representative to join a company in Urbandale, Iowa. This position involves assisting members of retired teachers and public employee associations with their dental and vision coverage inquiries. As part of a long-term contract opportunity, you will play a key role in delivering attentive and accurate support to enhance customer satisfaction. Responsibilities:• Handle inbound calls from members regarding dental and vision coverage obtained through their associations.• Process payments and provide detailed rate and plan information.• Submit updates and changes to members' insurance coverage as requested.• Direct members to the appropriate carrier for claims-related inquiries.• Utilize multiple systems and screens efficiently while maintaining accuracy.• Work collaboratively to ensure a consistent and high-quality customer experience. If you are looking to continue in your customer service-based career, please apply today! Please call 515.706.4974 or apply through our Robert Half website.
2026-03-10T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Temporary
17.1 - 19.8 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. This position involves assisting members of retired teachers and public employee associations with their dental and vision coverage inquiries. As part of a long-term contract opportunity, you will play a key role in delivering attentive and accurate support to enhance customer satisfaction. Responsibilities: • Handle inbound calls from members regarding dental and vision coverage obtained through their associations. • Process payments and provide detailed rate and plan information. • Submit updates and changes to members' insurance coverage as requested. • Direct members to the appropriate carrier for claims-related inquiries. • Utilize multiple systems and screens efficiently while maintaining accuracy. • Work collaboratively to ensure a consistent and high-quality customer experience. • Deliver thorough and timely resolutions to member inquiries. • Maintain a considerate and courteous demeanor in all interactions. • Uphold strong attendance and dependability to support team success.
2026-03-10T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary
13 - 13 USD / Hourly
We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team. Responsibilities: • Coordinate day-to-day business operations to ensure smooth and efficient workflows. • Manage hiring processes and liaise with offshore teams to meet staffing requirements. • Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy. • Collaborate with cross-functional teams to streamline operations and improve overall efficiency. • Monitor and analyze operational metrics to identify areas for improvement and implement solutions. • Support the development and execution of business strategies to achieve organizational goals. • Ensure proper documentation and reporting for all operational activities. • Facilitate effective communication between departments to align objectives and resolve issues. • Train and mentor team members to enhance their skills and knowledge. • Contribute to special projects and initiatives as needed.
2026-03-10T00:00:00Z

Customer Service Representative

San Jose, CA
onsite
Contract / Temporary to Hire
26.125 - 30.25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in San Jose, California. In this Contract to permanent position, you will play a vital role in assisting prospective students by providing accurate information about our programs and guiding them through the admissions process. This opportunity is perfect for someone who thrives in a fast-paced environment and enjoys building strong relationships with customers. Responsibilities: • Handle inquiries from prospective students, providing detailed information about program offerings, entrance requirements, and academic standards. • Respond promptly to web inquiries and incoming calls, ensuring all potential students receive accurate and timely information. • Proactively identify and engage new leads when not addressing outstanding inquiries or working with current prospects. • Follow up with individuals who did not schedule or attend interviews, as well as those who did not complete the enrollment process. • Conduct interviews with students, adhering to company policies and utilizing approved materials during the process. • Assist students in matching their needs and goals with suitable programs, offering guidance on the college’s benefits and advantages. • Collaborate with admissions management to ensure they are informed about the motivations and concerns of potential students. • Act as a liaison between students and the campus, helping them complete enrollment forms and ensuring compliance with documentation requirements. • Mentor and advise students, helping them identify their unique skills and interests to support their academic and career goals. • Address routine inquiries and resolve minor issues, ensuring satisfaction for students while complying with company policies and legal requirements.
2026-03-04T00:00:00Z

Customer Service Representative

Oakland, CA
onsite
Temporary
23 - 25 USD / Hourly
<ul><li>Respond to customer inquiries via phone, email, chat, or in-person in a professional and timely manner.</li><li>Resolve issues related to product orders, billing, account information, shipping, and general troubleshooting.</li><li>Escalate complex issues to the appropriate department or supervisor when necessary.</li><li>Document all customer interactions and maintain accurate records in customer management systems.</li><li>Process returns, exchanges, refunds, and other service requests according to company policies.</li><li>Provide product and service information to customers, highlighting features and benefits.</li><li>Meet or exceed performance metrics related to customer satisfaction, response time, and issue resolution.</li><li>Participate in training sessions to stay current on products, services, and best practices.</li></ul>
2026-02-28T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment. Responsibilities: • Provide prompt and attentive assistance to customers through phone and email channels. • Address customer inquiries and resolve issues with accuracy and efficiency. • Support collection activities, including contacting customers regarding overdue accounts (training will be provided). • Maintain accurate and organized records of customer interactions and transactions. • Collaborate with team members to ensure consistent and high-quality service delivery. • Follow established procedures and guidelines to meet company standards. • Handle sensitive information with confidentiality and integrity. • Assist in identifying and implementing improvements to customer service processes. • Communicate effectively with customers while maintaining a positive attitude. • Participate in team meetings and contribute to achieving department goals.
2026-03-10T00:00:00Z