237 Results for Bilingual Customer Service Representative Jobs

Add your latest resume to match with open positions.

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Bilingual Customer Service Representative We are looking for a friendly and dependable Customer Service Representative to assist customers with questions, account needs, and general support. The ideal candidate is professional, patient, and comfortable communicating with customers throughout the day.Fluency in both English and Spanish is required. Responsibilities<ul><li>Answer incoming calls and assist customers with questions and concerns</li><li>Respond to customer inquiries by phone, email, and other communication channels</li><li>Provide accurate information regarding services, accounts, and company procedures</li><li>Assist with resolving customer issues and escalate more complex concerns when needed</li><li>Update customer information and maintain accurate records</li><li>Document calls, conversations, and follow-up needs in the system</li><li>Follow up with customers as needed</li><li>Provide support in both English and Spanish</li><li>Maintain a professional and positive attitude when handling difficult situations</li><li>Assist with general administrative and data entry tasks as needed</li></ul>
2026-09-18T00:00:00Z

Bilingual Customer Service Representative

Columbia, SC
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a bilingual customer service representative to support mortgage-related customer inquiries in Columbia, South Carolina. This Contract to Permanent opportunity is ideal for someone fluent in Spanish and English who brings strong call center or banking experience and enjoys guiding customers through detailed service conversations. The person in this role will help deliver responsive, accurate support while building knowledge of licensing requirements tied to mortgage servicing. Candidates must either already hold the required mortgage licensing credentials or be prepared to complete the necessary licensing process, including applicable state requirements, within the first 90 days of employment. Responsibilities:• Handle incoming and outgoing customer calls in both Spanish and English, providing clear and attentive support on mortgage-related questions and account needs.• Assist customers with service requests, account updates, and general inquiries while maintaining accuracy and a high level of care in every interaction.• Enter and update customer information in internal systems to ensure records remain complete, current, and properly documented.• Resolve routine service issues efficiently and escalate more complex concerns to the appropriate team when needed.• Explain processes, next steps, and required documentation in a way that helps customers feel informed and supported.• Maintain productivity and service standards in a call center environment with consistent attention to quality and compliance.
2026-10-02T00:00:00Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-10-01T00:00:00Z

Bilingual Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join an in-person team in Long Island City, New York. This contract opportunity with permanent potential is ideal for someone who communicates confidently in both English and Bengali and enjoys supporting customers in a fast-moving service setting. The role combines face-to-face assistance with administrative and data-related tasks, making it a strong fit for someone who can balance professionalism, accuracy, and initiative. You will work closely with a small team while helping improve daily operations and delivering a positive customer experience. Responsibilities: • Assist drivers and other customers at the service window by answering questions, resolving issues, and providing clear in-person support. • Review and interpret service and operational data using Excel to identify patterns, support reporting, and guide day-to-day decisions. • Maintain spreadsheets and records with a high level of accuracy while helping organize information for operational use. • Investigate chargeback-related matters, gather supporting details, and contribute to timely resolution when needed. • Contribute to process improvements by recognizing service gaps, sharing recommendations, and helping implement more efficient workflows. • Support documentation-related activities and administrative tasks tied to service operations and internal procedures. • Work collaboratively with a small on-site team to manage customer volume in a busy, public-facing environment. • Take ownership of assigned projects and routine operational tasks with limited supervision and strong follow-through.
2026-10-02T00:00:00Z

Bilingual Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Bilingual Spanish Customer Relations Representative to support an insurance agency in San Diego, California location through a Long-term Contract assignment. In this role, you will serve as a key point of contact for inbound inquiries, gather and document important claim details with precision, and help ensure each customer receives timely assistance. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes a thoughtful approach to resolving service-related concerns. Responsibilities:• Respond to incoming calls related to first reports of injury and capture claim information accurately in company systems.• Use attentive listening and well-structured follow-up questions to understand customer needs and provide appropriate support.• Route inquiries to the correct teams when needed and work across departments to help bring issues to resolution.• Maintain complete and accurate records through consistent data entry and careful documentation practices.• Build a strong understanding of service procedures, policy guidelines, and operational workflows to deliver dependable customer assistance.• Identify potential service interruptions or process concerns early and communicate them to Customer Care leadership.• Follow established company standards, training expectations, supervisory guidance, and applicable regulations in daily work.
2026-09-29T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client is seeking a professional and customer-focused Bilingual Spanish Customer Service Representative to support customers by phone, email, and other communication channels. This role is ideal for someone who is fluent in both English and Spanish, enjoys helping people, and can resolve inquiries efficiently while providing a positive customer experience. The ideal candidate will have strong communication skills, patience, attention to detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities<ul><li>Provide customer service support in both English and Spanish</li><li>Answer inbound calls, emails, and messages from customers in a professional and timely manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve customer issues and escalate more complex concerns when needed</li><li>Document customer interactions accurately in internal systems</li><li>Maintain a high level of professionalism, empathy, and service quality</li><li>Follow company policies, procedures, and service standards</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Support additional administrative or customer support tasks as assigned</li></ul>
2026-10-01T00:00:00Z

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Bilingual Customer Service Representative to support a non-profit organization serving members in Chicago, Illinois. This Long-term Contract position is ideal for someone who brings a calm, service-focused approach to high-volume phone support and enjoys helping people understand policies, required documentation, and next steps. The role requires strong attention to detail, reliable attendance, and confidence working across web-based systems and standard office applications. Responsibilities:• Respond to incoming member calls in a courteous, compassionate, and detail-focused manner while resolving questions efficiently.• Record detailed and accurate notes during each interaction and enter member information into internal systems with a high level of precision.• Explain program guidelines, coverage details, policies, and follow-up actions so members clearly understand what to expect.• Guide callers on documentation requirements and practical steps needed to complete requests or move cases forward.• Process service-related updates and order entry tasks while maintaining data accuracy and timely follow-through.• Use tools such as SharePoint, web-based member platforms, and Microsoft Office applications to manage information and support daily operations.• Handle both inbound and outbound communication as needed to provide updates, clarify information, and complete service requests.• Contribute to additional customer support activities and administrative tasks assigned by leadership in support of team goals.
2026-09-24T00:00:00Z

Bilingual Spanish Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are seeking a professional and customer-focused Bilingual Spanish Customer Service Agent to support customers in both English and Spanish. The ideal candidate will have strong communication skills, a service-oriented mindset, and the ability to handle inquiries, resolve issues, and provide a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, orders, and account details.</li><li>Resolve customer concerns and escalate more complex issues as needed.</li><li>Document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain a high level of professionalism and empathy in every customer interaction.</li><li>Collaborate with internal teams to ensure timely issue resolution and customer satisfaction.</li><li>Support additional administrative and service-related tasks as assigned.</li></ul>
2026-10-01T00:00:00Z

Customer Service Representative-Spanish Bilingual

Fridley, MN
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-01T00:00:00Z

Bilingual Receptionist

Woodland Hills, CA
onsite
Temporary / Contract
18 - 22 USD / Hourly
Robert Half has available opportunities for a top BILINGUAL Administrative Assistant. We currently have ongoing positions for results-oriented Administrative Assistants who are deeply passionate about growing their career. The ideal candidate will play a crucial role in supporting daily operations and ensuring the smooth functioning of our office. This position includes various administrative and office support duties, and requires excellent organizational and communication skills, attention to detail, and the ability to handle a variety of tasks efficiently. Key responsibilities include but are not limited to: Office Management/Organization, Various Administrative Support Tasks from Supervisors/Managers, Clear Communication and precise Data Entry/Record Keeping, along with Travel Coordination/Event Planning. Must also be FLUENT/BILINGUAL in Spanish. Please call (818) 703-8818 for more information/immediate consideration.
2026-09-25T00:00:00Z

Bilingual Recruiter

Memphis, TN
onsite
Temporary to Hire
25 - 27 USD / Hourly
We are looking for a dynamic and bilingual Recruiter to join our team in Memphis, Tennessee. This Contract to permanent position offers an exciting opportunity to manage the full cycle of recruitment processes while collaborating with various departments and external agencies. The ideal candidate will bring expertise in sourcing, screening, and onboarding talent, along with a strong ability to manage multiple priorities in a fast-paced environment. The role is a M-F 9am-6pm shift. Responsibilities:• Provide administrative support to the HR team in implementing programs and procedures effectively.• Maintain the confidentiality and security of employee information and files at all times.• Oversee recruitment activities, including sourcing, screening, scheduling, interviewing, and conducting background checks.• Develop recruitment strategies and materials to attract candidates with relevant experience within budget.• Partner with external recruiters and employment agencies to identify and secure top talent when needed.• Coordinate the internal job posting system, ensuring compliance and collaboration with department managers.• Establish and nurture relationships with colleges, universities, and technical schools to build a pipeline of candidates with relevant experience.• Organize and attend recruitment events such as job fairs, open houses, and virtual hiring events.• Ensure compliance with affirmative action requirements and maintain recruitment data for annual reporting.• Enter and maintain data in HR systems, tracking metrics and hiring objectives to support organizational goals.
2026-09-21T00:00:00Z

Bilingual Receptionist/Admin

Calabasas, CA
onsite
Temporary / Contract
18 - 22 USD / Hourly
Robert Half is currently working with a local client in the Conejo Valley that's seeking a bilingual receptionist to join their team. This opportunity is full-time and 100% onsite, temp-to-hire with the possibility of permanent. For more information about the role and how to apply, please call our local office at 805-496-6443.
2026-09-25T00:00:00Z

Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions. • Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues. • Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current. • Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity. • Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards. • Coordinate with internal teams when necessary to escalate issues and ensure timely customer support. • Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
2026-09-22T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
25.175 - 29.15 USD / Hourly
We are looking for a customer-focused individual to join a growing team in Teaneck, New Jersey as a Customer Service Representative. This Long-term Contract position is ideal for someone who can confidently support billing and payment-related inquiries while delivering clear, consistent service across every interaction. The role offers collaborative training, hands-on customer support work, and the opportunity to assist clients with online payment tools, account questions, and issue resolution in a fast-paced environment. Responsibilities: • Guide customers through the online payment platform, including one-time payments and recurring payment setup. • Clarify billing and payment process updates for customers and answer questions related to account changes. • Investigate payment or invoice concerns, resolve routine issues, and route more complex matters to the appropriate team. • Support billing activities by assisting with accounts receivable inquiries, reconciliation questions, and credit-related account concerns. • Maintain accurate records of customer conversations, account adjustments, and completed resolutions within company systems. • Partner with teams across financial services, billing, credit, sales, operations, and customer experience to address customer needs effectively. • Manage challenging interactions with patience and care while working toward practical solutions. • Identify recurring service issues or process gaps and share trends with leadership for follow-up. • Assist customers during the move from BillTrust to the MyIWS payment solution by explaining updates and providing portal support.
2026-09-17T00:00:00Z

Customer Service Representative

Nashua, NH
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order processing. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring requests are handled accurately and efficiently. The role involves responding to inbound inquiries, making outbound follow-ups when needed, and entering order details with a strong focus on service quality and accuracy. Responsibilities: • Respond to incoming customer calls and provide timely, attentive assistance for questions, requests, and issue resolution. • Place outbound calls as needed to confirm details, provide updates, or follow up on open customer matters. • Enter customer orders into internal systems with careful attention to accuracy and completeness. • Maintain clear records of customer interactions, order activity, and next steps within the appropriate tools. • Coordinate with internal teams to address service concerns and help ensure prompt resolution of customer needs. • Communicate product, order, or account information in a clear and courteous manner. • Monitor open requests and take action to keep customer issues moving toward completion.
2026-10-02T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
18 - 23 USD / Hourly
Robert Half is seeking customer service professionals for current and upcoming opportunities with Cincinnati and Northern Kentucky employers. If you’re comfortable helping people, resolving issues, and documenting conversations accurately, we’d like to connect.What you may do:<ul><li>Respond to customer questions by phone, email, or chat</li><li>Research issues and provide clear, timely answers</li><li>Enter and update information in customer management systems</li><li>Process requests, orders, or account changes</li><li>Partner with other teams to resolve more complex concerns</li></ul>
2026-09-28T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-10-02T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-10-01T00:00:00Z

Customer Service Representative

Hartford, CT
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support customer interactions for a Contract position based in Hartford, Connecticut. This role is ideal for someone who communicates clearly, handles a steady volume of inquiries with professionalism, and provides dependable service across phone-based channels. The position focuses on assisting customers, processing requests accurately, and helping ensure a smooth and positive service experience. Responsibilities: • Respond to incoming customer calls and address questions, concerns, and service needs in a timely and courteous manner. • Place outbound calls when follow-up is needed to confirm details, provide updates, or resolve outstanding issues. • Enter orders and customer information into internal systems with a high level of accuracy and attention to detail. • Guide customers through products, services, and next steps while delivering clear and helpful information. • Document interactions thoroughly so records remain complete and up to date for future reference. • Resolve routine service issues independently and escalate more complex matters to the appropriate team when necessary. • Maintain consistent service quality while managing multiple inquiries in a fast-paced call center environment.
2026-09-30T00:00:00Z

Customer Service Representative

Strongsville, OH
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Strongsville, Ohio. This contract opportunity with potential for a permanent role is ideal for someone who communicates with confidence, stays organized in a fast-paced environment, and can quickly become a dependable resource for customers and internal teams. The person in this role will support daily customer interactions, maintain accurate records, and help ensure orders and service requests are handled efficiently from start to finish. Responsibilities: • Respond to incoming customer calls and inquiries with professionalism, providing timely support and clear follow-up. • Enter and update customer, order, and service information accurately within company systems, including SAP and Microsoft Office tools. • Assist customers with requests related to products, order status, and general service needs while delivering a positive experience. • Prepare and maintain detailed documentation, reports, and records to support daily operations and service tracking. • Coordinate with internal departments to resolve customer issues, clarify information, and keep requests moving forward. • Manage multiple tasks throughout the day while maintaining attention to detail and meeting service expectations. • Support process-related updates and workflow changes as needed, adapting quickly to new procedures and system requirements.
2026-09-28T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity. • Enter new information and revise existing records accurately within company databases and account management systems. • Record each conversation, status update, and planned next step to maintain complete interaction histories. • Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending. • Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors. • Coordinate with internal teams to help move account matters forward and support timely issue resolution. • Achieve established targets for call activity, service quality, productivity, and customer experience.
2026-09-17T00:00:00Z

Customer Service Representative

Stratford, CT
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
Job Description:Our client is seeking a Customer Service Representative to join their team. This role is ideal for someone who is professional, customer-focused, and skilled at handling inquiries with efficiency and care. The Customer Service Representative will serve as a key point of contact for customers, providing support, resolving issues, and ensuring a positive customer experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner</li><li>Resolve customer concerns, complaints, and service issues with a solutions-oriented approach</li><li>Process orders, update account information, and maintain accurate customer records</li><li>Communicate clearly with internal departments to ensure customer needs are met</li><li>Follow up with customers regarding open issues or pending requests</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Deliver a high level of service while meeting performance and productivity expectations</li></ul>Qualifications:<ul><li>Previous customer service, call center, or administrative support experience preferred</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Comfortable using CRM systems and other business software</li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and work effectively in a fast-paced environment</li><li>High school diploma or equivalent required; additional education is a plus</li></ul>Benefits: Contract Employees are offered healthcare, 401k, Absence pay, and paid holidays
2026-10-01T00:00:00Z

Customer Service Representative

Allentown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a professional and customer-focused Customer Service Representative to support daily client interactions and deliver excellent service across phone, email, and digital channels. This role is ideal for someone who communicates clearly, solves problems efficiently, and can manage a high volume of inquiries while maintaining accuracy and professionalism. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and other communication channels.</li><li>Resolve customer issues, complaints, and service requests in a timely and professional manner.</li><li>Maintain accurate customer records and update information in CRM or internal systems.</li><li>Process orders, requests, returns, and other service-related transactions.</li><li>Escalate complex issues to the appropriate team when needed.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Track recurring service issues and share insights to help improve customer experience and workflow efficiency.</li><li>Support high-volume service needs while maintaining attention to detail and service quality. </li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We’re looking for a Customer Service Representative to join a financial services team in Oshkosh, Wisconsin. This Contract-to-permanent opportunity is ideal for someone who enjoys helping customers, solving problems, and providing a great service experience. The role will be primarily focused on online chat and video chat support, assisting customers with questions, service requests, account needs, and everyday financial solutions. You’ll also assist with transaction processing and problem resolution while working in a fast-paced environment where communication, professionalism, and accuracy are key. If you’re a strong communicator who enjoys connecting with people and finding solutions, this could be a great opportunity to build a long-term career in financial services. Responsibilities: • Respond to inbound customer inquiries by phone and provide clear, courteous support for a wide range of service needs. • Handle everyday financial transactions accurately, including deposits, withdrawals, payments, check-related requests, and other account activities. • Support customers with opening, updating, and closing consumer accounts while addressing questions about account features and access. • Assist with applications for credit cards, loans, and related financial products, helping customers understand available options. • Strengthen customer relationships by identifying needs, explaining relevant services, and offering appropriate product recommendations. • Complete order entry and account maintenance tasks with close attention to detail while keeping records current and accurate. • Balance assigned cash handling duties and process daily deposit-related activities in accordance with established procedures. • Resolve customer concerns efficiently while following security, privacy, and regulatory guidelines at all times. • Stay informed on current products, services, and promotions and contribute to a positive customer experience across branch and phone interactions.
2026-09-11T00:00:00Z

Customer Service Representative

Ripon, WI
remote
Temporary to Hire
20 - 20 USD / Hourly
Do you enjoy helping people, solving problems, and turning frustrating situations into positive experiences? We're looking for a personable and detail-oriented Customer Service Representative to join a leading machinery manufacturing company in Ripon, Wisconsin. In this contract-to-permanent role, you'll be the trusted voice customers rely on for support, guidance, and solutions, helping homeowners navigate product questions, warranty concerns, and service needs with confidence. This is a great opportunity for someone who thrives on building relationships, providing exceptional customer care, and making a meaningful impact with every interaction. What You'll Do<ul><li>Serve as a primary point of contact for residential customers, delivering friendly, customer-focused support over the phone and through online channels.</li><li>Assist customers with product questions, warranty coverage, service inquiries, and basic troubleshooting.</li><li>Respond promptly and accurately to customer requests through Zendesk, ensuring every inquiry receives timely follow-up.</li><li>Evaluate customer concerns and coordinate with service partners or escalation teams when advanced technical support is needed.</li><li>Maintain detailed and accurate records of customer interactions, resolutions, and follow-up activities within the support system.</li><li>Develop a strong understanding of the company's residential product line to provide knowledgeable and effective assistance.</li><li>Approach every interaction with empathy, professionalism, and a commitment to customer satisfaction.</li><li>Support additional customer service and administrative initiatives that contribute to team success.</li></ul>What We're Looking For<ul><li>A genuine passion for helping customers and delivering outstanding service.</li><li>Strong communication skills with the ability to explain information clearly and confidently.</li><li>Excellent organizational skills and attention to detail.</li><li>A positive, patient approach when handling questions and resolving concerns.</li><li>The ability to multitask and adapt in a fast-paced environment.</li><li>Experience in customer service, call center support, retail, hospitality, or a related customer-facing role is a plus.</li></ul>Why You'll Love This OpportunityThis role offers the chance to join a respected manufacturer where your work directly impacts the customer experience. If you're someone who enjoys connecting with people, solving challenges, and creating positive outcomes every day, we'd love to connect with you.
2026-09-22T00:00:00Z

237 results for Bilingual Customer Service Representative jobs