We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes.<br><br>Responsibilities:<br>• Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York.<br>• Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions.<br>• Maintain accurate records and complete documentation related to daily service activities and operational workflows.<br>• Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed.<br>• Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations.<br>• Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment.<br>• Learn internal procedures and become a reliable resource for questions tied to customer service and operational support.<br>• Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
<p>We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.</p><p>• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.</p><p>• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.</p><p>• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.</p><p>• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.</p><p>• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.</p><p>• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.</p><p>• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.</p>
<p>We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.</p><p>• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.</p><p>• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.</p><p>• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.</p><p>• Enter and update case or client information in internal systems with a high level of precision and attention to detail.</p><p>• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.</p><p>• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.</p><p>• Participate in training activities and follow established procedures to support consistent service delivery across the office.</p>
<p>We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.</p><p>• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.</p><p>• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.</p><p>• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.</p><p>• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.</p><p>• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.</p><p>• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.</p><p>• Contribute to additional service and administrative tasks as directed by leadership to support team goals.</p>
<p>We are looking for a Bilingual Customer Service Representative to support a non-profit organization serving members in Chicago, Illinois. This Long-term Contract position is ideal for someone who brings a calm, service-focused approach to high-volume phone support and enjoys helping people understand policies, required documentation, and next steps. The role requires strong attention to detail, reliable attendance, and confidence working across web-based systems and standard office applications.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming member calls in a courteous, compassionate, and detail-focused manner while resolving questions efficiently.</p><p>• Record detailed and accurate notes during each interaction and enter member information into internal systems with a high level of precision.</p><p>• Explain program guidelines, coverage details, policies, and follow-up actions so members clearly understand what to expect.</p><p>• Guide callers on documentation requirements and practical steps needed to complete requests or move cases forward.</p><p>• Process service-related updates and order entry tasks while maintaining data accuracy and timely follow-through.</p><p>• Use tools such as SharePoint, web-based member platforms, and Microsoft Office applications to manage information and support daily operations.</p><p>• Handle both inbound and outbound communication as needed to provide updates, clarify information, and complete service requests.</p><p>• Contribute to additional customer support activities and administrative tasks assigned by leadership in support of team goals.</p>
<p>We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul><p><br></p>
We are looking for a Human Resources Assistant to support daily HR operations for a transportation equipment manufacturing organization in Birmingham, Alabama. This Long-term Contract position offers the opportunity to contribute to key employee-focused processes, including onboarding coordination, HR record management, and workplace support. The ideal candidate will bring strong administrative skills, confidence working with HRIS platforms, and the ability to handle sensitive information with care.<br><br>Responsibilities:<br>• Coordinate new employee activities by preparing onboarding documents, scheduling pre-employment steps, and helping employees transition smoothly into the organization<br>• Maintain accurate personnel records and update employee information in HRIS systems to support compliant and organized HR operations<br>• Assist with background screening workflows by tracking status, following up on required documentation, and ensuring timely completion<br>• Provide administrative support for employee relations matters by organizing files, documenting interactions, and routing issues to appropriate HR team members<br>• Respond to routine employee questions related to HR processes, policies, and employment documentation in a clear and timely manner<br>• Support day-to-day HR administration by preparing forms, managing internal correspondence, and helping keep departmental processes on schedule<br>• Monitor onboarding and employment paperwork for completeness and accuracy while safeguarding confidential information<br>• Collaborate with HR staff and onboarding teams to support a positive employee experience throughout the onboarding process
We are looking for a bilingual individual to serve as the first point of contact for a busy office in Chicago, Illinois. This Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and creates a welcoming experience for visitors and callers. The role combines front desk coordination, administrative support, and accurate record handling to help daily operations run smoothly.<br><br>Responsibilities:<br>• Greet visitors, clients, and staff in a courteous manner while maintaining an organized and efficient front desk presence.<br>• Manage incoming phone calls in two languages, direct inquiries to the appropriate departments, and take clear messages when needed.<br>• Provide day-to-day administrative support by preparing documents, handling correspondence, and assisting with general office coordination.<br>• Enter and update information in office records with a strong focus on accuracy, completeness, and timeliness.<br>• Schedule appointments, coordinate calendars, and support meeting logistics to keep activities running efficiently.<br>• Monitor front office activity, respond to routine questions, and help resolve basic administrative issues promptly.<br>• Maintain office supplies and support filing, scanning, and document organization to ensure easy access to important information.
<p>Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul><p><br></p>
<p>We are seeking a professional, polished, and service-oriented <strong>Bilingual Spanish Receptionist / Event Coordinator</strong> with <strong>3–4 years of professional experience</strong>. This individual will serve as the first point of contact for guests, clients, and employees while also supporting the planning and coordination of meetings, events, and office functions. The ideal candidate is organized, proactive, and comfortable balancing front desk responsibilities with event logistics.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and employees in a professional and welcoming manner.</li><li>Answer, screen, and direct incoming calls and emails in both languages as needed.</li><li>Manage front desk operations, visitor check-in, and reception area presentation.</li><li>Coordinate conference room calendars, meeting schedules, and office hospitality needs.</li><li>Assist with planning and executing internal meetings, events, and special functions.</li><li>Coordinate event logistics including vendors, catering, materials, room setup, and guest support.</li><li>Provide administrative support such as scheduling, data entry, filing, and office supply management.</li><li>Ensure a positive and professional experience for all guests and event attendees.</li></ul><p><br></p>
<p><strong>Robert Half is partnering with a busy medical practice in Escondido to find a bilingual English/Spanish Receptionist who enjoys helping patients and keeping front-office operations running smoothly!</strong> This position is ideal for someone who can communicate comfortably in both languages, provide a welcoming first impression, and help patients navigate scheduling and registration. You'll work closely with clinical and administrative staff to coordinate appointments, maintain accurate records, and ensure patients receive clear information. The ideal candidate is empathetic, detail-oriented, and able to remain calm and professional during busy periods.</p><p><br></p><p><strong>Responsibilities Include:</strong></p><ul><li>Greet patients and visitors and assist with check-in procedures.</li><li>Answer incoming calls in English and Spanish and route inquiries appropriately.</li><li>Schedule, confirm, reschedule, and cancel patient appointments.</li><li>Update patient demographics, contact details, and registration information.</li><li>Assist patients with routine questions regarding appointments and office procedures.</li><li>Collect intake paperwork and verify that required forms are complete.</li><li>Coordinate appointment changes with clinical staff.</li><li>Direct billing, insurance, referral, and clinical questions to the appropriate department.</li><li>Maintain accurate electronic records and follow patient privacy requirements.</li><li>Scan, upload, and organize medical and administrative documentation.</li><li>Monitor appointment schedules and notify staff of changes or cancellations.</li><li>Assist with general office tasks, correspondence, and front-desk organization.</li></ul>
<ul><li>Greet visitors, clients, and community members professionally</li><li>Answer and route phone calls in English and Spanish</li><li>Schedule appointments and support front desk coordination</li><li>Assist with intake forms, filing, scanning, and document organization</li><li>Maintain the reception area and support office presentation</li><li>Enter and update information in office systems accurately</li><li>Support staff with administrative and client-facing communication tasks</li><li>Maintain professionalism and confidentiality in all interactions</li></ul>
<p>We are seeking a detail-oriented and customer-focused <strong>Patient Service Representative (PSR)</strong> to support patient registration, scheduling, and overall patient services. In this role, you will assist both new and existing patients, helping ensure a high level of service, efficiency, and professionalism. The ideal candidate is compassionate, organized, and able to manage multiple responsibilities in a fast-paced, team-oriented healthcare environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Uphold and support the Mission and Core Values of Saint John of God</li><li>Deliver exceptional customer service in all interactions with patients, visitors, volunteers, students, and staff</li><li>Facilitate patient registration while maintaining strict confidentiality</li><li>Conduct financial assessments, collect payments, and accurately record patient fees</li><li>Maintain logs, reports, and statistical data as required</li><li>Perform billing for assigned providers, ensuring accuracy and compliance with guidelines</li><li>Follow up on unresolved encounters and pending charges with providers</li><li>Communicate with program managers regarding schedules, no-shows, and cancellations</li><li>Conduct appointment confirmation calls</li><li>Run reports to ensure compliance with Meaningful Use Objectives, including Objectives 8 and 9</li><li>Perform clerical duties such as scanning and maintaining patient records</li><li>Support Medicaid and managed care processes, including insurance verification, eligibility screening and enrollment, and disenrollment procedures</li><li>Provide patients with information on available services within Camillus Health and throughout the community</li><li>Schedule new and follow-up patient appointments</li><li>Assist with additional departmental duties and special projects as assigned</li></ul><p><br></p>
<p>Our client is seeking a Bilingual Recruiter to support talent acquisition efforts and help build strong candidate pipelines across various functions. The ideal candidate is fluent in English and Spanish, relationship-driven, and experienced in sourcing and recruiting top talent.</p><p><strong>Key Responsibilities</strong></p><ul><li>Source, screen, and interview qualified candidates</li><li>Build and maintain candidate pipelines</li><li>Partner with hiring managers to understand hiring needs</li><li>Coordinate interviews and onboarding activities</li><li>Maintain accurate applicant tracking system records</li><li>Ensure a positive candidate experience throughout the hiring process</li></ul><p><br></p>
<p>We are looking for a welcoming and dependable Receptionist to support daily front desk operations at a school-based environment in Las Vegas, Nevada. This Contract position is ideal for someone who communicates clearly, stays organized in a busy setting, and provides excellent service to students, families, and staff. The role requires strong bilingual communication skills in English and Spanish, along with the ability to handle administrative tasks with care and discretion.</p><p><br></p><p>Responsibilities:</p><p>• Welcome students, parents, visitors, and employees at the front desk while creating a positive and attentive first impression.</p><p>• Respond to incoming calls, answer routine questions, and direct inquiries to the appropriate staff members in English and Spanish as needed.</p><p>• Provide bilingual assistance during meetings, school events, and day-to-day interactions with families to support effective communication.</p><p>• Maintain accurate student information by updating records, organizing documentation, and preparing reports when requested.</p><p>• Sort, distribute, and track incoming mail, packages, and outgoing correspondence in a timely manner.</p><p>• Complete administrative support tasks such as copying, faxing, filing, scanning, and entering information into office records.</p><p>• Coordinate communication between school personnel, students, and family members to help ensure messages are shared clearly and promptly.</p><p>• Keep the reception area neat, orderly, and comfortable for guests, staff, and students throughout the day.</p>
<p>Robert Half is currently working with a company in the Miami area that is looking to bring on an Office Coordinator.</p><p><br></p><p>This person will play a key role in keeping the office organized and running efficiently. The ideal candidate will be proactive, detail-oriented, and comfortable taking ownership of multiple administrative and operational priorities.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee day-to-day office operations and ensure administrative processes are running smoothly</li><li>Coordinate calendars, meetings, conference rooms, and internal office scheduling</li><li>Manage office vendors, service providers, deliveries, and building-related requests</li><li>Handle purchasing, office supplies, inventory, and general expense tracking</li><li>Prepare reports, documents, presentations, and other materials for leadership</li><li>Assist with onboarding new employees, including workspace setup, equipment, and access coordination</li><li>Maintain organized records, files, and internal documentation</li><li>Support invoice processing, billing, and other administrative follow-up as needed</li><li>Coordinate office events, meetings, and special projects</li><li>Serve as a point of contact for employees, vendors, and visitors</li><li>Identify office needs and help improve internal processes and organization</li><li>Provide additional administrative and operational support to leadership as needed</li></ul><p><br></p>
<p>We are seeking an organized and motivated <strong>Entry-Level HR Recruiter</strong> to support recruiting efforts across retail and administrative roles. The ideal candidate is <strong>bilingual Spanish</strong>, detail-oriented, and passionate about connecting talent with opportunity. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with sourcing, screening, and interviewing candidates for retail and administrative openings. </li><li>Post jobs on internal systems, job boards, and social platforms.</li><li>Coordinate interviews between candidates and hiring managers. </li><li>Maintain accurate candidate records and track applicant progress in Paycom or other applicant tracking systems.</li><li>Communicate with candidates throughout the hiring process in both languages as needed. </li><li>Support onboarding and pre-employment processes for new hires. </li><li>Partner with hiring managers to understand staffing needs and recruitment priorities. </li><li>Help ensure a positive candidate experience from application through offer stage. </li></ul><p><br></p>
<p>We are seeking a highly organized and collaborative <strong>Office Administrator / Executive Assistant</strong> to support a busy office environment and provide direct assistance to approximately <strong>5 executives</strong>. This role will serve as the <strong>main point of contact within the office</strong> and play a key part in ensuring smooth day-to-day operations for a <strong>40-person office.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage travel arrangements, calendars/agendas, and expense reporting for executives</li><li>Serve as the primary internal contact for office-related needs</li><li>Oversee office management duties, including maintaining an organized, professional office environment</li><li>Communicate and coordinate with external vendors</li><li>Provide administrative support in a fast-paced, executive-facing environment</li></ul><p><br></p>
<p><strong>Bilingual HR Supervisor opportunity just outside of Madison! </strong></p><p><br></p><p>Build strong employee relationships and make a direct impact. One of our long standing clients is seeking a <strong>Bilingual HR Supervisor </strong>to support day-to-day human resources operations in a fast-paced, team-oriented environment. This role is ideal for an HR professional who can confidently partner with employees and leadership, communicate effectively in two languages (English and Spanish), and help drive core HR processes across the organization. This is a fully onsite, <strong><em>permanent </em></strong>opportunity located in Whitewater. For consideration and more detail, please call 608-259-1164!</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Support daily HR operations across employee relations, onboarding, compliance, benefits administration, and policy interpretation.</li><li>Serve as a bilingual resource for employees and managers, providing clear communication and support in both required languages.</li><li>Assist with recruiting, interviewing, onboarding, and new hire orientation processes.</li><li>Respond to employee questions related to HR policies, procedures, benefits, and workplace concerns.</li><li>Maintain accurate employee records and HR documentation while helping ensure compliance with company policies and employment regulations.</li><li>Partner with leadership on performance management, employee engagement, and workplace issue resolution.</li><li>Help coordinate leave administration, training initiatives, and other HR programs as needed.</li><li>Contribute to process improvements and support a positive, collaborative workplace culture.</li></ul>
We are looking for a detail-oriented Customer Service Representative to join our team in Florence, Kentucky in a contract position with the potential to become permanent. This role supports issue resolution across invoicing, receiving, and returned materials, requiring strong analytical thinking and clear communication with vendors, service centers, and warehouse teams. The ideal candidate is comfortable working with data, navigating warehouse and business systems, and helping ensure billing and inventory records are accurate.<br><br>Responsibilities:<br>• Review invoice and receiving discrepancies to identify why billed quantities differ from materials recorded as received<br>• Coordinate with suppliers to confirm shipment details and verify whether questioned items were sent<br>• Partner with distribution center personnel to research and locate materials reported as missing<br>• Examine return issues involving materials sent back from service centers and determine the source of record variances<br>• Communicate with service center teams to validate return activity and gather supporting information<br>• Work closely with warehouse staff to track down missing returned items and resolve inventory questions<br>• Maintain accurate documentation of findings, updates, and resolution steps within company systems<br>• Provide additional customer service and operational support duties as business needs allow
<p>We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.</p><p>• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.</p><p>• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.</p><p>• Validate spousal surcharge information and route verified details for the next stage of processing.</p><p>• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.</p><p>• Maintain and update termination-related records to keep employee status information current.</p><p>• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.</p><p>• Assist with additional administrative and service tasks as needed to support team goals and daily operations.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
<p>We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.</p><p>• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.</p><p>• Provide customers with updates on order status, product information, and general service-related questions.</p><p>• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.</p><p>• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.</p><p>• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.</p><p>• Review information carefully to minimize errors and help maintain high service standards across each interaction.</p>
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
<p>We are looking for a Customer Service Representative to join an onsite team in Bucks County, PA. This Long-term Contract position focuses on supporting customers and prospective clients by handling incoming inquiries, processing orders, and providing accurate information throughout the sales and fulfillment cycle. The role is well suited to someone who communicates clearly, stays organized in a fast-paced setting, and takes pride in delivering dependable service and follow-through.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer and prospect inquiries by phone and email, offering prompt, attentive support on products, orders, and service needs.</p><p>• Create new orders and maintain existing records in company systems, ensuring all details are accurate before processing is completed.</p><p>• Develop order documentation with complete instructions and supporting information, including identifying material or inventory requirements when applicable.</p><p>• Confirm pricing, availability, lead times, and delivery expectations, and communicate updates clearly to customers and sales partners.</p><p>• Send order confirmations and acknowledgements within established timelines to keep customers and internal stakeholders informed.</p><p>• Prepare quotations and assist sales team members with pricing requests while following company guidelines for terms and approvals.</p><p>• Coordinate with warehouse staff, suppliers, and other internal teams to help ensure timely shipment and resolution of order-related issues.</p><p>• Maintain product, part, and kit information in internal databases and report discrepancies or service concerns so corrective action can be taken.</p><p>• Participate in team meetings and collaborate closely with sales and field personnel to support customer satisfaction and efficient order management.A</p>
<p>Our client is seeking a dependable Customer Service Representative for a 3-month contract assignment. This role will focus on providing excellent customer support while also assisting with dispatching and scheduling duties. The ideal candidate is organized, detail-oriented, and comfortable handling a high volume of calls and coordination tasks in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer incoming customer calls, emails, and service requests in a professional and timely manner</li><li>Provide accurate information regarding services, orders, appointments, and account updates</li><li>Schedule, coordinate, and dispatch service calls or field staff based on business needs</li><li>Communicate with technicians, drivers, or internal teams regarding schedules and customer updates</li><li>Monitor service status and follow up on delays, changes, or customer concerns</li><li>Enter and maintain accurate customer, scheduling, and dispatch records in company systems</li><li>Resolve routine customer issues and escalate more complex concerns as needed</li><li>Support general administrative tasks related to service coordination and customer communication</li></ul><p><br></p>